Related
hey all i am currently having a problem with me htc s621.
when my phone is on it randomly turns to a white screen after a 2 day period or so. and after a while of turning off phone/taking out battery/taking out sim card and doing this a lot it goes back to normal. im getting pretty mad and was wondering if i need to get my phone replaced or what.
any advice is helpfull. and the phone is not updated to 6.1 or anything like that. btw it all started to happen after i dropped my phone one time. i am not sure if that helps or not.
thanks in advance
laserjetx
The phone may be damaged. Is it a stock phone or has it be flashed with a rom?
it is purely stock no upgrades at all. today it did something new, it was white then 20 min later wen back to normal without me turning it off or anything. should i bring it in into warintee or anything i can do to help it?
I have seen simular situations before. It is possible that when you dropped it, the ribbon cable connecting the LCD to the board became dislodged and is only making a partial connection. Or the LCD is just plain broken and needs to be replaced. You can get a new LCD on ebay for around $30 USD and do it yourself or take it to a repair shop and have then look at it for you.
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
White Screen, A Backlight Problem
laserjetx said:
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
Click to expand...
Click to collapse
I recall reading some time back concering the cause of the white screen had something to do with the backlight time, try making some adjustments with the backlight. Also do a serious search for that old thread dealing with this problem..............!
You would probably need a new screen and the best option would be to replace it yourself because you could find a cheap one off ebay and then just youtube and you could find on how to install the new screen.
So... all of a sudden, everytime i slide the screen up, it shuts the screen off. I slide it back, hit the power button a few times, then it turns back on?
NRG GTX 5/9 release
TMO USA
Is my screen busted?
Power off your phone, remove the battery and then put it back in, making sure it fits in there snuggly.
That has happened to me, and removing/replacing the battery fixed it.
Yes, as Amy noted this behavior is often attributed to the battery not sitting exactly right in the compartment. Sometimes just popping it out and back in is enough, but some people have reported needeing to slip a small piece of paper or something similar under the battery cover as well to help keep it snug. (It seems that the sliding motion can be enough to shake the battery off the contacts if it's not secure enough).
Let us know if that clears it up
okay. what the deuce.
my tp2 just literally started doing the same.
earlier today it was perfectly fine.
but now.
i slide out the keyboard and the screen goes blank.
i tried the remove battery and restart.
didn't help.
i tried the paper between battery and cover.
didn't help either.
the screen only goes blank when completely slid out.
if i hold it open just before completely open the screen is still on.
any suggestions?
thanks.
Yea, none of those things worked. However, keeping the battery snug helped with the issue of not hearing anything through the handset.
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
sirphunkee said:
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
Click to expand...
Click to collapse
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
the display is rotated. and stays on as long as the right side is held.
before the 'tilt piece' is revealed. as soon as it is. the screen goes blank.
and i believe it would be the video feed...
i can still type with the keyboard. just can't see what i am typing.
unless i hold the screen from sliding completely out on the right.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
My AT&T Tilt 2 has been exhibiting this behavior for some weeks now. It seems to be centered around the keyboard slide, but the behavior comes and goes. I found that slamming the phone on the desktop would bring it back to life for a little while, but then it would start to clap out again in a few days. What a pile.
Anyway, I have a fresh one from AT&T to swap out. Now all I have to do is get all my applications and stuff transferred over to the new phone before sending the craprod back to them.
sh4d0w86 said:
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
Click to expand...
Click to collapse
Oh boy...yeah I didn't realize you'd gotten it third-hand. Well it has been less than a year since the Rhodium was released, so it's possible that HTC will still honor the 1-year manufacturer's warranty, but I can't guarantee it. My suggestion would be to just contact HTC America's service group (1-888-617-1113) and see what they say.
Best case: they agree to cover the repair
Worst case: an example of one of the risks you take when you buy something through "unofficial" channels
Yea luckily for me, I bought it second hand, but it was purchased from a retail store, meaning I got a warranty exchange. I just sent it back.
having same issue
im having same issue, when the phone is slid open, goes black, nothing gets it back on, the buttons light up, display dead
however, if i place it in stand by via power button in regular mode, then slide it open, it works, ive rattled and shook the phone, never goes back off, im typing this with it open and tilted....
any ideas?
prob leaving the htc community, samsung captivate, blackberry torch, or htc aria are my choices from at
Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
optmsprim2 said:
Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
Click to expand...
Click to collapse
The only thing I can say is $190 is not worth it,you can buy one on ebay (where I bought my last 3 phones) for around $150 now I'm sure,and you can still keep yours to make phone calls,and you will have all those extras for parts,battery,what ever...
Sent from my SPH-D700 using XDA Premium App
I'd try to odin first, but did you try booting into cwm? If the screen works on there, then it may just be a corruption attack of sorts.
Took it into a sprint store this morning, 1 hour and $35 later had it up and running with a new lcd. Tech said that when he tested the LCD on its own it worked fine, but not when he put it back together. He just replaced it with a different one and I was on my way, no questions asked.
I had no idea about the pricing on repairs! For not already having TEP or being eligible to put TEP on my phone anymore, $35 to fix hardware problems is a ridiculous price. That's some good service!
Last night I was out and during the night I pulled my desire z out of my pocket to find that the screen was dead, the soft touch buttons were still lit up and working but no display. I pulled the battery and tried to reboot and no luck, you can hear it booting and even unlock/receive calls and txts etc once it has booted up just the screen stays blank the whole time so have to do everything on feel.
Essentially does this just mean my screen has a hardware fault? is it worth trying to fix? I assume the only option would be to purchase a replacement screen and dissemble and reassemble it?
(warranty is not worth it as I live in New Zealand and would have to send my phone back to the UK where I bought it from, also I have dropped it quite a few times so probably voided anyway...)
Thanks in advance for any input
Does it never display anything? So not even a flash during boot or something?
Because then it is probably a hardware problem.
Since the soft touch buttons do still work I think there might be a little crack or something in the flat cable that connects the bottom half with the top.
Maybe you could check whether you can see if the cable is broken or not?
The best thing to do then is to look for a replacement and try to fix it yourself or bring it to a shop where they can do it for you.
No it never displays anything, completely dead the whole time. The touch input is still working though as I answered a phone call this morning on it by making the usual gesture just without being able to see anything. Doesnt seem to be anything wrong with the cable itself as far as I can see. Yea might have to get someone to have a look at it.
My phone is acting the same. I dropped my phone in the pond before, but pulled battery out on time and had it in rice for a day. My phone was still working for about two weeks after that incident. I dropped it and had one little crack at the top of the screen and about a week after that it died when I had a water balloon fight with the phone in my pocket. D;
Do any of you know if the replacement lcd screen/digitizer for the Desire Z would work for the G2?
I had the same thing happening to my G2 screen, only it was intermittently working for a little while, then just completely died and wouldn't work. It was doing this crazy flickering thing then the back light wouldn't go on at all. If I held the phone at a certain angle in the sun, I could see that the pixels were indeed working on the display, but there was no backlight to make them normally visible.
So I purchased a replacement screen from ebay and carefully followed the directions on a youtube video for a G2 take apart. Its not a hard task to take apart and get down to the screen itself. It was rather easy. After putting it back together the screen still didn't work! Sounds work, i can also receive calls etc. But the screen still doesn't work!
Is there any way that this could be a software issue?
Oh and PS, I believe the LCD replacement would work for both the desire Z and the G2. They are identical phones after all right? I'd say its a safe bet. The screen I bought was only 35 bucks. Didn't think that was a bad deal.
Another dead screen or something else?
Few days ago my phone fell of the couch onto a rug - no big deal, so far it has survived much worse, but when I picked it up, the colors were all messed up - overly green and red. Tried restarting - no luck. Everything worked fine, except the colors, but then the screen turned of completely. I could hear notifications, phonecalls, but the screen was dead. After some tapping on the screen, it turned on again - with ****ed up colors. Then started flickering and was gone again. Few more times I could turn it on by tapping before it was dead for good.
Figured, after all these drops it survived, maybe the screen connector is a bit loose. I mean, I could sometime get a contact when tapping it, so I dissasambled it completely, secured all the connection, put it all back tougether and fired up - same thing: dead screen, phone working.
Has anyone had such problem before? Is it screen that is dead, or connector or... I have no clue... I would like try to fix it on my own, with some replacement parts I could get on ebay - but, what gave?
ok so... the store broke my lcd while they were trying to remove the digitizer... and now i am looking at ebay on which lcd+touch assemlby to buy and i have a question. are the sony, acer and sharp lcd versions compatible with all one x mobos? i did some research and found that the sony version is the best (so they say)
and313 said:
ok so... the store broke my lcd while they were trying to remove the digitizer... and now i am looking at ebay on which lcd+touch assemlby to buy and i have a question. are the sony, acer and sharp lcd versions compatible with all one x mobos? i did some research and found that the sony version is the best (so they say)
Click to expand...
Click to collapse
Hi,
The Sony and Sharp are not compatible with each other( I've tried to replace one with the other), I've never come across the Acer LCD in Australia so I'm not sure. If you don't know how to tell the Sharp and Sony apart, the Sharp has Green backing on the flex cable, while the Sony is sort of orange with a few yellowish stripeson the back of the LCD flex cable. Sorry I couldn't find any of my photos which show the difference. I would recommend buying the LCD/digitizer combo and a separate midframe to mount it on, as it comes with new 3M adhesive, but you may also have to add a few TINY drops of instant adhesive, I say tiny as too much will press out under the digitizer and will show up, but I have found that without it the digitizer will lift from the frame eventually due to the tight fit of the frame in the rear shell of the HOX.
Hope you go ok!
---------- Post added at 06:45 PM ---------- Previous post was at 06:41 PM ----------
Sorry, just a bit of additional info, have also come across posts saying the colours of the LCD look washed out with the wrong LCD.
okhughes said:
Hi,
The Sony and Sharp are not compatible with each other( I've tried to replace one with the other), I've never come across the Acer LCD in Australia so I'm not sure. If you don't know how to tell the Sharp and Sony apart, the Sharp has Green backing on the flex cable, while the Sony is sort of orange with a few yellowish stripeson the back of the LCD flex cable. Sorry I couldn't find any of my photos which show the difference. I would recommend buying the LCD/digitizer combo and a separate midframe to mount it on, as it comes with new 3M adhesive, but you may also have to add a few TINY drops of instant adhesive, I say tiny as too much will press out under the digitizer and will show up, but I have found that without it the digitizer will lift from the frame eventually due to the tight fit of the frame in the rear shell of the HOX.
Hope you go ok!
---------- Post added at 06:45 PM ---------- Previous post was at 06:41 PM ----------
Sorry, just a bit of additional info, have also come across posts saying the colours of the LCD look washed out with the wrong LCD.
Click to expand...
Click to collapse
ok tnx for the info... and i was thinking i can just order whatever. i checked the panel_type in the last_kmsg and i found that i have the replacement screen for which nobody knows who makes it. but it is a warm panel so it probably is sony... but i have to rip it apart to be certain
Sent from my One X using Tapatalk
and313 said:
ok tnx for the info... and i was thinking i can just order whatever. i checked the panel_type in the last_kmsg and i found that i have the replacement screen for which nobody knows who makes it. but it is a warm panel so it probably is sony... but i have to rip it apart to be certain
Sent from my One X using Tapatalk
Click to expand...
Click to collapse
That's the only downside - having to pull phone apart to check which one you have. Also another tip, phone need to be on to change LCD's, boot phone up with it apart, then wake up with power button on old screen, then sleep with power button, change screens then wake up again. There are plenty of vids on youtube to help, if new screen doesn't activate, check flex cable is in square and all the way - have had this problem before also.
okhughes said:
That's the only downside - having to pull phone apart to check which one you have. Also another tip, phone need to be on to change LCD's, boot phone up with it apart, then wake up with power button on old screen, then sleep with power button, change screens then wake up again. There are plenty of vids on youtube to help, if new screen doesn't activate, check flex cable is in square and all the way - have had this problem before also.
Click to expand...
Click to collapse
tnx... you answered all i was wondering about really appreciated
edit: ok so i riped it apart again and its a sony. for anyone who is wondering what might happen if the wrong screen is attached to the mobo watch this
https://www.youtube.com/watch?v=DHdtgu4rbxI
and the store said: why you dont just buy the "original" for 40€.... god i hate such people
Sent from my One X using Tapatalk
okhughes said:
That's the only downside - having to pull phone apart to check which one you have. Also another tip, phone need to be on to change LCD's, boot phone up with it apart, then wake up with power button on old screen, then sleep with power button, change screens then wake up again. There are plenty of vids on youtube to help, if new screen doesn't activate, check flex cable is in square and all the way - have had this problem before also.
Click to expand...
Click to collapse
I replaced my screen, but I powered down when removing the screen, and putting the replacement in. Now neither will light up. How do you solve this?
There are no guarantees with this, but try pulling the battery out for a minute or two. then with the original screen in, boot up and let it get to the lock screen wait for the screen to sleep then press power button to wake up then again to sleep. when the screen is sleeping try changing over the screens and then press power button to wake again. this is assuming that the screen displays on startup, but even if it doesn't try this process anyway. if it doesn't work, try doing with the new screen back to the old screen after pulling the battery. I have only ever come across this once, but it wasn't from powering down during a screen change, but pulling the battery seemed to fix it.
okhughes said:
There are no guarantees with this, but try pulling the battery out for a minute or two. then with the original screen in, boot up and let it get to the lock screen wait for the screen to sleep then press power button to wake up then again to sleep. when the screen is sleeping try changing over the screens and then press power button to wake again. this is assuming that the screen displays on startup, but even if it doesn't try this process anyway. if it doesn't work, try doing with the new screen back to the old screen after pulling the battery. I have only ever come across this once, but it wasn't from powering down during a screen change, but pulling the battery seemed to fix it.
Click to expand...
Click to collapse
I tried that, didn't work. I think I know the problem now. after searching on multiple forums, I think it's the 220 coil. A lot of people have had a similar issue, and they say they've solved it by replacing the coil. What I want to know is, how I managed to short the coil in the span of a few minutes, despite having used the same screen as the cracked one.
It is possible to do, although they can go for no reason, I recommend taking it somewhere to get coil replaced, it is a very fiddly job and you need to have a steady hand and the right tools (hot air gun) although my father managed to do one with a standard soldering iron, although it wasn't the best job. you risk damaging other components also if they blow off the mainboard (if you can find them), worst case scenario is the display ic has gone - that one will have to be done by a professional.
what a sh!t phone
we tried to repare it 2 years ago.
but failed.
so i just the pieces to gether wanted to see if i can fix it.
still not lcd just touchscreen (and now im not sure if i even have touchscreen lol maybe i broke that to now not sure
anyway sucks i have a brand new lcd touchscreen with frame we bought back then. and its even the right screen a green flex cable like the original one and still noting so i guess i broke the 220 chip thing how dont know. but not sure if i can replace it sucks it was a good phone
is there any help a easy fix? or do i really need to soldern that chip i cant sell the phone since there is personal data on it contacts and pictures (i guess dont remembrer)
It may still be replaceable, if it's been sitting for 2 headed is the phone taking a charge? It needs to be on to change the screen. If it is charging and booting up, and the screen still won't work when being changed try doing a hard reset by holding the power and volume down button until it restarts - have had advice by someone who repairs phones for a living that this should reset what the phone is looking at for hardware and you should be able to do screen replacement. Failing that chances are it's going to be dead. Not much point in selling it these days as they aren't worth much these days. If the phone won't start the battery may be dead flat. The phone needs some voltage to run its charging firmware, you can try to get it charging by leaving on charge for 10 min or more, even if no charge light, then hold power/vol up/vol down at the same time to recalibrate the charge circuit, it may start to charge after this.
Let me know how it goes, I wouldn't spend too much time on it, unless it's now a project..
okhughes said:
It may still be replaceable, if it's been sitting for 2 headed is the phone taking a charge? It needs to be on to change the screen. If it is charging and booting up, and the screen still won't work when being changed try doing a hard reset by holding the power and volume down button until it restarts - have had advice by someone who repairs phones for a living that this should reset what the phone is looking at for hardware and you should be able to do screen replacement. Failing that chances are it's going to be dead. Not much point in selling it these days as they aren't worth much these days. If the phone won't start the battery may be dead flat. The phone needs some voltage to run its charging firmware, you can try to get it charging by leaving on charge for 10 min or more, even if no charge light, then hold power/vol up/vol down at the same time to recalibrate the charge circuit, it may start to charge after this.
Let me know how it goes, I wouldn't spend too much time on it, unless it's now a project..
Click to expand...
Click to collapse
ow volum down? okay will try that. but i think i killed it lol cause the charging light wont come on anymore lol
it was just a idea that poped up in my head, that maybe i can save it so i friend can use it but i think i will just trow it away lol or something will give it a shot and see. will report back
nvm it's dead it wont even boot lol. i think i burned sometime lol that little cable that onder the battery thats conects the botem part with the other fliped out 2 time and 3time it smeled burned lol nvm
Sounds like it may have shorted, a replacement is fairly cheap , just depends on how serious you are about spending money on it.
I forgot to mention that when calibrating charge circuit with power/vol up/vol down all held down at the same time, they need to be held down for at least 2 minutes.
okhughes said:
Sounds like it may have shorted, a replacement is fairly cheap , just depends on how serious you are about spending money on it.
I forgot to mention that when calibrating charge circuit with power/vol up/vol down all held down at the same time, they need to be held down for at least 2 minutes.
Click to expand...
Click to collapse
nvm i think i fried the cpu or something lol it wont turn on anymore.
i trew it in the bin
Probably the best result, it's probably cheaper to to buy a second hand one and also cause less aggravation when you can't work out why it won't work. You could always sell the replacement screen.
okhughes said:
Probably the best result, it's probably cheaper to to buy a second hand one and also cause less aggravation when you can't work out why it won't work. You could always sell the replacement screen.
Click to expand...
Click to collapse
dont think i will sell it i mean who would buy it? lol but guess i could try for like 20euro or 10 lol.
and have 2 batteries for 10 or 5 euro lol
have 3 backcovers also 2 white and 1 black.
we bought every thing to repaire it but yeah.
could maybe sell some **** but pff dont knopw. (its my oncles old phone will ask him (maybe sell every thing exept de motherboard)
That's what I'd do, try and sell it for parts minus the mainboard. If that doesn't work, put it away somewhere and if you come across a dead one cheap, swap the mainboards out (providing it has the same screen - that's a given). Good luck with whatever you decide to do. :good: