Broke my phone! Screen won't turn on [SOLVED] - Epic 4G Q&A, Help & Troubleshooting

Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!

optmsprim2 said:
Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
Click to expand...
Click to collapse
The only thing I can say is $190 is not worth it,you can buy one on ebay (where I bought my last 3 phones) for around $150 now I'm sure,and you can still keep yours to make phone calls,and you will have all those extras for parts,battery,what ever...
Sent from my SPH-D700 using XDA Premium App

I'd try to odin first, but did you try booting into cwm? If the screen works on there, then it may just be a corruption attack of sorts.

Took it into a sprint store this morning, 1 hour and $35 later had it up and running with a new lcd. Tech said that when he tested the LCD on its own it worked fine, but not when he put it back together. He just replaced it with a different one and I was on my way, no questions asked.
I had no idea about the pricing on repairs! For not already having TEP or being eligible to put TEP on my phone anymore, $35 to fix hardware problems is a ridiculous price. That's some good service!

Related

Screen shuts off when slid up!

So... all of a sudden, everytime i slide the screen up, it shuts the screen off. I slide it back, hit the power button a few times, then it turns back on?
NRG GTX 5/9 release
TMO USA
Is my screen busted?
Power off your phone, remove the battery and then put it back in, making sure it fits in there snuggly.
That has happened to me, and removing/replacing the battery fixed it.
Yes, as Amy noted this behavior is often attributed to the battery not sitting exactly right in the compartment. Sometimes just popping it out and back in is enough, but some people have reported needeing to slip a small piece of paper or something similar under the battery cover as well to help keep it snug. (It seems that the sliding motion can be enough to shake the battery off the contacts if it's not secure enough).
Let us know if that clears it up
okay. what the deuce.
my tp2 just literally started doing the same.
earlier today it was perfectly fine.
but now.
i slide out the keyboard and the screen goes blank.
i tried the remove battery and restart.
didn't help.
i tried the paper between battery and cover.
didn't help either.
the screen only goes blank when completely slid out.
if i hold it open just before completely open the screen is still on.
any suggestions?
thanks.
Yea, none of those things worked. However, keeping the battery snug helped with the issue of not hearing anything through the handset.
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
sirphunkee said:
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
Click to expand...
Click to collapse
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
the display is rotated. and stays on as long as the right side is held.
before the 'tilt piece' is revealed. as soon as it is. the screen goes blank.
and i believe it would be the video feed...
i can still type with the keyboard. just can't see what i am typing.
unless i hold the screen from sliding completely out on the right.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
My AT&T Tilt 2 has been exhibiting this behavior for some weeks now. It seems to be centered around the keyboard slide, but the behavior comes and goes. I found that slamming the phone on the desktop would bring it back to life for a little while, but then it would start to clap out again in a few days. What a pile.
Anyway, I have a fresh one from AT&T to swap out. Now all I have to do is get all my applications and stuff transferred over to the new phone before sending the craprod back to them.
sh4d0w86 said:
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
Click to expand...
Click to collapse
Oh boy...yeah I didn't realize you'd gotten it third-hand. Well it has been less than a year since the Rhodium was released, so it's possible that HTC will still honor the 1-year manufacturer's warranty, but I can't guarantee it. My suggestion would be to just contact HTC America's service group (1-888-617-1113) and see what they say.
Best case: they agree to cover the repair
Worst case: an example of one of the risks you take when you buy something through "unofficial" channels
Yea luckily for me, I bought it second hand, but it was purchased from a retail store, meaning I got a warranty exchange. I just sent it back.
having same issue
im having same issue, when the phone is slid open, goes black, nothing gets it back on, the buttons light up, display dead
however, if i place it in stand by via power button in regular mode, then slide it open, it works, ive rattled and shook the phone, never goes back off, im typing this with it open and tilted....
any ideas?
prob leaving the htc community, samsung captivate, blackberry torch, or htc aria are my choices from at

[Q] Evo 4 days old, screen having physical issues already.. Help

I just bought my phone 4 days ago, and I'm having issues with the screen responsiveness. It just freezes up at times, sometimes it thinks one finger is touching it and does the whole zoom in/out thing when I touch it, randomly issues commands, touch buttons at the bottom don't respond, and only way it works for a lil again is to touch the power button to turn the screen off and back on. I have a link attached which shows the main problem area is when a lil pressure is put near the bottom, everything starts getting glitchy. It does this with all 3 ROMs I've used, which is another thing, I have to un root it so I can bring it to the sprint store. Since it's a brand new phone, and only 4 days old so far, do you think they will just replace it with another new model, or a refurb? I'd be extremely mad if it's a refurb since it's still in the 30 days. They also added TEP to my plan which I havent taken off yet. But since this is a hardware issue..
http://www.youtube.com/watch?v=I7-sNFfQhMY
The video doesn't even begin to show all the problems, but that's one I can replicate pretty well by holding it at the bottom.
Sometimes you get a bad phone HTC isn't perfect since you are within 30 sprint will switch it for a new one no charge.
Just go get a replacement
like others have said get a replacement simple and easy
CheesyNutz said:
like others have said get a replacement simple and easy
Click to expand...
Click to collapse
Eh, I'm on my third replacement, and gettng the last wasn't exactly "simple and easy ". Oh, and guess what needs to get replaced again due to another faulty display (interestingly this is the first phone I'm returning for the display... unless you count screen separation)?
Order a replacement, and when you get it, don't walk out of the store until you're sure the phone is working as it should.
Make sure they are not going to place an upgrade 20.00 fee on your bill.I had a bad screen as far as lifting up out of the frame from the bottom and light leaking out.When I went online a few days later to view my bill there was a upgrade fee and I had to call them but it was painless just had to give up about 5 minutes to get it done.
Just FYI
I'm really hoping when I go in tomorrow, they can return my phone and get a NEW one on the spot. I dont want them telling me they have to order it, etc, because I know they have a lot in stock. Do I just tell them I want a replacement because my screen is messing up when touching the rim of the screen? I really hope I dont get hassled. The phone is back to stock, S-ON, fully unrooted.
This video shows the issue even more. It's so bad today, I can barely use the phone
http://www.youtube.com/watch?v=qW5f1nHUmwY
I got my replacement today, brand new, hardware 0004. My first one was 0003. I am slightly disappointed because I can tell I have the "bad" screen version. It has a much more yellow tint to it than my first one. My rebate is also going to be declined now unfortunately, and it's going to be a hassle I can already tell.
Edit: I thought I have the worse screen, but it looks a lot better than the youtube comparison video I have seen. It also fades the different brightness settings rather than a solid quick change using power control. It still is a tad more yellow I think. I hope I can root this one just as easy as my last one.

[Q] Bad proximity sensor?

I've noticed from day one that sometimes the proximity sensor seems to be a bit goofy on my phone. Sometimes the screen would go blank immediately after starting a call, and nothing I could do could bring it back except for putting it back up to my face and pulling it away again.
Welp, now the sensor seems to be totally dead unless I smack the phone with my hand. It makes calls, but the display goes blank and no buttons will work at all until the other person hangs up (doesn't matter if it's incoming or outgoing). I've only had the phone for a week. If I have it away from my face and smack the front of the phone with the palm of my hand the display comes back on and all buttons start working again for a few seconds, then it'll go blank again.
I've reverted it back to the stock DI18 that it came with and formatted the SD card (along with wiping everything more times than I can count). Anything else I should try before I take it back to Sprint tomorrow?
lifeofbean said:
I've noticed from day one that sometimes the proximity sensor seems to be a bit goofy on my phone. Sometimes the screen would go blank immediately after starting a call, and nothing I could do could bring it back except for putting it back up to my face and pulling it away again.
Welp, now the sensor seems to be totally dead unless I smack the phone with my hand. It makes calls, but the display goes blank and no buttons will work at all until the other person hangs up (doesn't matter if it's incoming or outgoing). I've only had the phone for a week. If I have it away from my face and smack the front of the phone with the palm of my hand the display comes back on and all buttons start working again for a few seconds, then it'll go blank again.
I've reverted it back to the stock DI18 that it came with and formatted the SD card (along with wiping everything more times than I can count). Anything else I should try before I take it back to Sprint tomorrow?
Click to expand...
Click to collapse
Mine is doing the same.... even worse actually. If the other side doesn't hang up (after taking call and it going blank)..... I have to do a battery pull to fix the issue until the next call. Other times (smaller percentage)... the screen won't turn off at all while talking on it. Either way is unacceptable. I don't know what is causing it... I tried to do a complete wipe and have stock rom.... but it didn't fix the problem. This only starting happening a few weeks ago. I took it into a sprint store and they ordered me a new phone (out of stock). It's still under warrantly... so all is good I hope. I plan on dumping Samsung once a better Gingerbread HTC phone comes out early next year. Samsung support sucks!
Mine goes blank on every single call - only way to get the phone to respond is by removing the battery or smacking the **** out of the front of it with my hand (at which point it brings up the normal in-call screen). Really annoying especially since I just got it on Tuesday.
Hopefully the store near me has some of them in stock. It's also a service center, and a fairly large corporate owned store, so I'm pretty sure I'll be able to swap it tomorrow.
So, the screen stays black until the call is ended right? Well, I have a solution for ending the call if the otherside doesnt hang up anyway, if your running 2.2...
You can set the power key to end calls, that way you can easily disconnect the call without having to have the screen on. I know this isnt a solution, but it may work as a stop gap until you can get it working correctly.
Menu->Settings->Accessibility-> (If a box pops up saying 'No accessibility applications found', just hit cancel) -> Check the box next to 'The power key ends calls'
If your not running 2.2, you can do this by editing one of the key map files, just follow the how to in this thread: http://forum.xda-developers.com/showthread.php?t=849075
That is an option, but it'd be a lot nicer if the phone actually worked the way it's supposed to.
Turns out the corporate owned stores are open late during the holidays, I swung by a little while ago and they confirmed the sensor was borked. Swapped it out on the spot.
Thanks though.
lifeofbean said:
That is an option, but it'd be a lot nicer if the phone actually worked the way it's supposed to.
Turns out the corporate owned stores are open late during the holidays, I swung by a little while ago and they confirmed the sensor was borked. Swapped it out on the spot.
Thanks though.
Click to expand...
Click to collapse
same here... they were out of stock though...and ordered me one. I wonder what caused the sensor to be broken?
this is not a sensor problem, i have this problem and only had it after having the "leaked" 2.2 froyo build, and flashing back to eclair.
this problem didnt happen on 2.2, but now it happens to me on 2.1
Same thing, when i make a call, screen is dead, the only way to get it back is to have the other person hang up.
I have the same issue. I make a call, put the phone to my ear and the screen goes blank. Say I'm calling my credit card company and need to enter in my credit card number via the keypad to continue, I take the phone from my ear back to horizontal in front of me and the screen won't turn on. I can press all buttons, open and shut the keyboard but nothing gets the screen to turn back on until the phone call is disconnected, or I pull the battery.
I don't have insurance through Sprint or Best Buy. I got the phone the first day it was available last fall. I flashed back to stock and still had the issue, the most I ever did was root and clockworkmod. What should I do? Do I have a manufactures warrenty? What kind of process is that, will I be stuck with a POS phone for a month like I was with my Touch Pro back when I had Best Buy replace that...
bmasephol said:
I don't have insurance through Sprint or Best Buy. I got the phone the first day it was available last fall. I flashed back to stock and still had the issue, the most I ever did was root and clockworkmod. What should I do? Do I have a manufactures warrenty? What kind of process is that, will I be stuck with a POS phone for a month like I was with my Touch Pro back when I had Best Buy replace that...
Click to expand...
Click to collapse
I think this would fall under the "manufactures warrenty" since you might have a possible hardware failure already within a year. I would call and ask to find out.
While I'm waiting to stop at the Sprint store after work I downloaded a few sensor test programs from the market. The ones that support the proximity sensor never give me a value when doing the tests. They usually just sit there in a status of "Waiting for sensor". Does anyone know how Sprint can test the sensor or will they just do what I've done?
bmasephol said:
While I'm waiting to stop at the Sprint store after work I downloaded a few sensor test programs from the market. The ones that support the proximity sensor never give me a value when doing the tests. They usually just sit there in a status of "Waiting for sensor". Does anyone know how Sprint can test the sensor or will they just do what I've done?
Click to expand...
Click to collapse
I know there are phone codes that will put you in the test hardware mode, I did this a while back when I got the epic. If I can remember as you come closer to the phone with the hand or whatever you use either the screen would turn off or it would vibrate maybe it did both like I said I can't remember.
I did some homework for you via Google of course, I tried it out and it worked, a screen will popup when you enter the codes pick sensors...just cover up the prox sensor and the value will change from 0 to a 1 and vibrate.
*#0*# - LCD TEST
red/green/blue/melody/vibration/dimming/megacam/Sensor/touch/sleepmode/LED/RECEIVER
Very useful tests for the LCD
I didn't know they had a hardware diagnostics built in. Thanks for the info. Looks like my proximity sensor doesn't change from 1.0 when I cover up the phone. I had a friend do similiar tests with his EVO and it switch from 1.0 to 0.0 when you got your finger about 0.25 inches away from the sensor. Thanks again.
Just to follow up, I took the phone to my local sprint store, which now is a repair center, and they took a look at it and said that they could fix it for $35. I don't have TEP on it so that is why I paid $35. I picked it up today and they put a new screen (top half of the slider) on to fix it and tightened up the looseness of the slider as well. Well worth the $35 in my mind. Although they forgot to put the micro usb cover back on so I have to stop back and see if that is laying around on the work bench.

Running hot and buggy

Okay so I will let you know the history of my phone before i start.
No water or falling dmg at all, I Have taken care of this thing like it was my baby.
I rooted the phone and put starburst ROM on my phone it ran good for a little while
but then decided to go to blazer rom. That rom was great and everything and ran amazing for months then 2 days ago I woke up to my phone with a purple tinted screen, frozen and pretty warm. So i took the battery out and it seemed to restart okay. (I charge it every night so it was charging when this happen)
The rest of the day I started having issues like battery drain, Screen not turning on unless i took battery out, heat, account Unsyncing, calls auto going to speaker, Message LED light not turning off, and more!
So I decided to go to Calkulin's E4GT to see if that would fix my issue. Its amazing rom and things seem to be working okay. But still having a issue with my phone heating up and the screen not turning on also the message red LED light would not go away....
I called sprint and was told to take it to a repair shop or i could get it replaced for $100 (which i am not doing) Will the repair shop be able to fix this? Do i need to put official back on my phone before i take it in? anything would help at this point (sorry ahead of time for spelling and size of this post)
enp82003 said:
Okay so I will let you know the history of my phone before i start.
No water or falling dmg at all, I Have taken care of this thing like it was my baby.
I rooted the phone and put starburst ROM on my phone it ran go for a little while
but then decided to go to blazer rom. That rom was great and everything and ran amazing for months then one day I woke up to my phone with a purple screen, frozen and pretty warm. So i took the battery out and it seemed to restart okay
The rest of the day I started having issues like battery drain, Screen not turning on unless i took battery out, heat, account Unsyncing, calls auto going to speaker, Message LED light not turning off, and more!
So I decided to go to Calkulin's E4GT. Its amazing rom and things seem to be working okay. But still having a issue with my phone heating up and the screen not turning on also the message red LED light would not go away....
I called sprint and was told to take it to a repair shop or i could get it replaced for $100 (which i am not doing) Will the repair shop be able to fix this? Do i need to put official back on my phone before i take it in? anything would help at this point (sorry ahead of hand for spelling and size of this post)
Click to expand...
Click to collapse
I'd say use odin to bring it back to stock unrooted. If you are still having problems with it, then it's probably a hardware issue and will likely persist. However, my experience with people at sprint who are smart and actually know what they are doing either don't mind if you have it rooted or have rooted phones themselves. They have a machine that they plug it into and if it is rooted, it won't damage your phone, but it will give a whole lot of weird errors. Good luck!
Super Fast reply! thank you! I am so sad because Calkulin's E4GT is such an amazing ROM! I hate to lose it. Would they be able to replace the motherboard at the repair shop? because it seems like the device is overheating alot. No processing are running but mainly when its plugged in.
Definitely just take it in and see what they say .. if they find a problem Sprint repair center will fix/ replace it for you.
Well I took it to the sprint repair center today and the guy told me that it's due to my my hot spot service that i am suppose to be paying for.
I told him i don't even use that feature it just came with the ROM but he said he was sure this is what was causing the issue.
He said he could do a hard reset on my phone but other then that i am out of luck
That sounds like bull. Go back to completely stock and see if the problem persists. Of it does, take it back to Sprint, but try a different store.
Sent from my Epic 4G Touch using Tapatalk.
demonlordoftheround said:
That sounds like bull. Go back to completely stock and see if the problem persists. Of it does, take it back to Sprint, but try a different store.
Sent from my Epic 4G Touch using Tapatalk.
Click to expand...
Click to collapse
Yeah, I gotta agree, if that was in fact the problem here, I doubt your phone would be the only one doing this stuff. Shoot, I actually use hot spot app and mine has never acted like that.
Yeah think the company told him to blame stuff on that because they are not getting my $30 a month for the hot spot feature. So far phone hasn't really been acting up just the red LED been staying on 24/7 but i went in to setting and disabled it.
Sorry for double posting just wanted to give you guys a update
Saturday my phone did the thing where the screen would not turn on.
I drove right to my sprint repair shop and sat down with a over weight female tech.
This was our convo
me: "Hi, My phone's screen is not turning on and the phone has been acting really weird when the screen is on.The last tech said
this was because it was rooted and the wifi hot spot THAT I DON'T USE made the battery over heat but the heat is clearly
coming from the top right as you can feel"
tech: "WEELLLL did you know i could refuse to look at the phone if its rooted according to our policy?"
me: "Well what time do you close, because I will unroot it and put stock back on it and bring it back within the hour"
tech: "please sign these papers to get a replacement......"
I left feeling really annoyed. It's nice having empty threats throw at you by ass hole techs who think they are the ****.
I do not want anything for nothing i pay for my service and use root for titanium backup. Blah well glad to get my replacement either way.

[Q] Where to get GNex's motherboard? Or in my case, do I need one? Details inside...

Hello Nexans,
Long story short:
I was applying SGP's flex to my phone yesterday. Too much water maybe, my phone started acting weird after installation, really dimmed display, touch screen not registering touch, and etc.
So I opened up the phone per ifixit's instruction, attempting to see if there's really any water in there so I can dry the components up.
At the time of opening it up, didn't notice any water at all, while the screen still remains not responding. At the end, the phone finally failed to boot (white Google screen looping). So I put everything back on, and finally leave it looping on my desk while I went out trying to have some fun in order to blow away this Saturday night sadness.
Magically, when I returned home after ~5 hrs, the phone is in the system and the touch screen works perfectly again. Also, the screen is showing images normally again. I happily went to bed with my phone.
This [sad] morning, volume button won't work. Opened it up, found that the volume switch (which was soldered onto the mobo) was ripped off (probably by careless me). Refer to this pic here. EDIT: sorry I still can't post outside link.
Here's the image: guide-images.ifixit.net/igi/2k6S4vvKPZh2IsB2.huge
Now I'm left alone: the phone is a imported GSM, seemingly not supported by anyone in the U.S. right now. Moreover, since the volume switch is soldered onto the mobo, and I am very sure I will ruin the phone if I try to re-solder the switch onto the mobo (it's some finest soldering on there), not to mention that the Cable Ribbon of the volume switch seems to be ruined as well, I think my only option is to get a totally new mobo that has volume switch soldered onto it.
To summarize:
1.Do I need a new mobo, if I find no one to help me repair the phone?
2.Where can I get a new mobo? (searched on eBay w/o results)
3.Will changing the mobo affect anything? I assume the data and system would be lost, but how about the identity of my phone?
4.If there's one agent in the U.S. that you think would take care of this uncostly (~$100?), who would you refer? Maybe Verizon, Samsung, or someone else?
5.If all of the above attempts fail at the end, I'll be considering selling it at a deep discount to someone who's got his way of restoring this phone, where would you recommend for me to go find such a talented Nexus lover? Will eBay fulfill this purpose the best?
Finally, thanks for you, the fellow members, for your help in advance. I hate myself for opening up the phone, now, thinking that the phone may have recovered for good w/o being opened up by me. Now that it has recovered with a broken volume switch in its body, making this issue much more complicated
Again, thanks...
shoulda turned off the phone right after it started acting funky and put it in a bag a rice
it sounds like you jumped the gun and opened the phone prematurely. How long did you wait to open up the phone after you installed the screen guard?
As far as your situation, I would probably cut my losses, get what I can out of it on eBay and buy another one.
Sent from my GSM Galaxy Nexus using Tapatalk
mush03 said:
shoulda turned off the phone right after it started acting funky and put it in a bag a rice
Click to expand...
Click to collapse
Should have I also shouldve stayed with a dry apply film. Being a perfectionist, I almost knew I would ruin the phone by over spraying the application solution for a easier and better application
Ulver said:
it sounds like you jumped the gun and opened the phone prematurely. How long did you wait to open up the phone after you installed the screen guard?
As far as your situation, I would probably cut my losses, get what I can out of it on eBay and buy another one.
Sent from my GSM Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Actually, immediately. I didn't know the gaps around the glass screen is also the entrance for the water to get into the phone. I thought only headset speaker could let some water into it. After disassembled the phone, I realized that the water can easily get into the phone thru the gap, which leads the water right onto the mobo underneath the glass... Again, I didn't notice any water inside the phone, but i could be just moisture that's playing some nasty game here. I also did some intensive swing and tossing of the phone to get water out, until there's no water coming out.
Anyhow, I just went to Verizon store, and they said they wouldn't touch anything GSM, and said the only option for me seems to contact Samsung. Or as you said, I could sell it on eBay. Don't know how much it's worth though
I had to open up my Gnex last week because i dropped it in a puddle of water while getting out of my car...
If i remember correctly, the vol rocker is glued to the internal part that comes out with the screen and most of the electronics, so i cant imagine how you would have torn it off...
Its connectected to the main pcb via a connector though, sure you didn't just unplug the connector??
You could also try to go without the volume rocker, use some kind of widget for volume control, not ideal but cheaper than a new Gnex
Ooo, I'm sorry for both of us...
Yes, the volume switch is double-side taped, but the other end (the cable ribbon itself) is soldered onto the back of the mobo in my phone. I don't know how or what force ripped it off of the mobo. The cable ribbon is torn pretty harshly... I'll upload a pic when I make past the 10 posts and "unlock all capabilities"..
Also, did you notice any "sequela" after the incident? Does your phone function good now? There's time that on my phone the touch screen does not respond/register touch anymore suddenly. I usually just leave it standby with screen off. Usually, after 1+ hr, when I turn the screen back on, the touchscreen works fine...
Driving me crazy, this bad luck.
Guys,
Here's another issue... How do I get into fastboot mode if my volume rockers don't work..?
Tried Toolkit V4.1 and it keeps saying waiting for device..
cswithxda said:
Guys,
Here's another issue... How do I get into fastboot mode if my volume rockers don't work..?
Tried Toolkit V4.1 and it keeps saying waiting for device..
Click to expand...
Click to collapse
Install the app called quickboot, it lets u go direcrly into recovery or bootloader without holding volume keys.
Thank you sir, I'll give it a try!
OOPS.. I'm not rooted...so it's a no-go
Hey cswithxda, have you found a way to fix it without replacing the mobo?
I live in Brazil, a friend of mine brought one bought at Negri electronics at US for me. It suffered an accident (part of it involves someone pushing down a window over it) and the screen cracked.
I've sent it back to Negri for RMA Repair to fix the screen and they did it, but before shipping back, found that the volume buttons weren't working. They canceled the shipment and found out that the volume cable was broken (the screen crack was near to the volume buttons, so I guess it wasn't them that broke it while fixing the screen).
Well, I've actually paid for the screen repair and ship back, but they claim that their repair facility was unable to fix the volume... any light over this?
cswithxda said:
Guys,
Here's another issue... How do I get into fastboot mode if my volume rockers don't work..?
Tried Toolkit V4.1 and it keeps saying waiting for device..
Click to expand...
Click to collapse
If you have all the drivers type 'fastboot reboot bootloader' in the command prompt
Sent from my Galaxy Nexus using xda premium
tinsukE said:
Hey cswithxda, have you found a way to fix it without replacing the mobo?
I live in Brazil, a friend of mine brought one bought at Negri electronics at US for me. It suffered an accident (part of it involves someone pushing down a window over it) and the screen cracked.
I've sent it back to Negri for RMA Repair to fix the screen and they did it, but before shipping back, found that the volume buttons weren't working. They canceled the shipment and found out that the volume cable was broken (the screen crack was near to the volume buttons, so I guess it wasn't them that broke it while fixing the screen).
Well, I've actually paid for the screen repair and ship back, but they claim that their repair facility was unable to fix the volume... any light over this?
Click to expand...
Click to collapse
Sorry I can't help buddy, at the time I owned the device, it was still pretty new, so I couldn't find a source that actually sells GNex motherboard. I think the only way to fix a ripped rocker button is to replace mobo if you don't find anywhere to solder it for you.
Important part is this, for whoever got the chance, buy it from Amazon! The rep was kind enough to issue me an RMA after knowing my ripped volume rocker is my own fault, and while I was actually trying to ask him about where to send it to fix. They just gave me an RMA and let me send it back and get anything else I want. Amazon customer service another miracle!
nbeebe24 said:
If you have all the drivers type 'fastboot reboot bootloader' in the command prompt
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks for the help! altho i returned the device

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