Develop Bugs

Screen shuts off when slid up!

So... all of a sudden, everytime i slide the screen up, it shuts the screen off. I slide it back, hit the power button a few times, then it turns back on?
NRG GTX 5/9 release
TMO USA
Is my screen busted?

Power off your phone, remove the battery and then put it back in, making sure it fits in there snuggly.
That has happened to me, and removing/replacing the battery fixed it.

Yes, as Amy noted this behavior is often attributed to the battery not sitting exactly right in the compartment. Sometimes just popping it out and back in is enough, but some people have reported needeing to slip a small piece of paper or something similar under the battery cover as well to help keep it snug. (It seems that the sliding motion can be enough to shake the battery off the contacts if it's not secure enough).
Let us know if that clears it up

okay. what the deuce.
my tp2 just literally started doing the same.
earlier today it was perfectly fine.
but now.
i slide out the keyboard and the screen goes blank.
i tried the remove battery and restart.
didn't help.
i tried the paper between battery and cover.
didn't help either.
the screen only goes blank when completely slid out.
if i hold it open just before completely open the screen is still on.
any suggestions?
thanks.

Yea, none of those things worked. However, keeping the battery snug helped with the issue of not hearing anything through the handset.

It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?

sirphunkee said:
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
Click to expand...
Click to collapse
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
the display is rotated. and stays on as long as the right side is held.
before the 'tilt piece' is revealed. as soon as it is. the screen goes blank.
and i believe it would be the video feed...
i can still type with the keyboard. just can't see what i am typing.
unless i hold the screen from sliding completely out on the right.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.

My AT&T Tilt 2 has been exhibiting this behavior for some weeks now. It seems to be centered around the keyboard slide, but the behavior comes and goes. I found that slamming the phone on the desktop would bring it back to life for a little while, but then it would start to clap out again in a few days. What a pile.
Anyway, I have a fresh one from AT&T to swap out. Now all I have to do is get all my applications and stuff transferred over to the new phone before sending the craprod back to them.

sh4d0w86 said:
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
Click to expand...
Click to collapse
Oh boy...yeah I didn't realize you'd gotten it third-hand. Well it has been less than a year since the Rhodium was released, so it's possible that HTC will still honor the 1-year manufacturer's warranty, but I can't guarantee it. My suggestion would be to just contact HTC America's service group (1-888-617-1113) and see what they say.
Best case: they agree to cover the repair
Worst case: an example of one of the risks you take when you buy something through "unofficial" channels

Yea luckily for me, I bought it second hand, but it was purchased from a retail store, meaning I got a warranty exchange. I just sent it back.

having same issue
im having same issue, when the phone is slid open, goes black, nothing gets it back on, the buttons light up, display dead
however, if i place it in stand by via power button in regular mode, then slide it open, it works, ive rattled and shook the phone, never goes back off, im typing this with it open and tilted....
any ideas?
prob leaving the htc community, samsung captivate, blackberry torch, or htc aria are my choices from at

[Q] Suddenly, my Epics colors change when I open my slider. Help?

Hey guys. I've had my Epic since a few days after launch, and have loved it so far. Tried the Dk28 updates, but went back to 2.1 (BS 1.6 at the moment).
Anyways, a day or two ago I noticed that when I even begin to open my keyboard (even if I only slide it out a half inch) the contrast and sharpness changes on the screen. It's almost like on windows if you went from 32 bit color to 256 colors. It looks like ****. It has never done this before, and I've been running BS 1.6 for like the last 2 months. Also, it hasn't experienced any drops or other trauma recently. So i have no idea what could have happened. Any suggestions would be nice. I'm hoping it's not a hardware problem... Lol.

Sounds like hardware unfortunately. That's what I would think if this problem started all of a sudden

Yeah, it was totally random. I had it plugged in at work last night, and when i took it off charge, and went to open it (I dont use my hardware keyboard that much anyways) to type a long text. I noticed it. Such an odd problem though, it dosen't mess any of the use of the phone up, like I said it's almost like someone turned my colors down on a desktop. Odd. Oh well. I figured I'd ask.

Any other input, or confirmation that it is indeed hardware and Im screwed? I tried reflashing BS kernel, and that did me no good (I didnt think it would)... but what kind of hardware malfunction would cause the screen to only go ****ty when being slid open/with keyboard locked open? It looks great with the phone closed, in portrait or landscape mode...
Guess I'll be calling in the insurance here soon.

More than likely its hardware. It could just a loose wire when you open the screen it pulls on it. I would first try to Odin back to complete stock and then maybe open the part where the keyboard is connected to the screen and make sure everything is tight and then go back to the insurance if that doesn't fix it.
Sent from my SPH-D700 using XDA App

Wait, it should be covered under some sort of warranty right? (pending an unroot, LOL) I bought it near launch which was only 5 months ago... but I think this phone has a year warranty. I never hurt it and it still looks near mint... so maybe a warranty turn in would be a 100 dollars cheaper way to go about it... I'll have to call Sammy sometime soon. After testing the Odin to stock. I'm gonna do that very soon, will report back.

I think the warranty is only good for 30 days. After that, it's TEP

Broke my phone! Screen won't turn on [SOLVED]

Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!

optmsprim2 said:
Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
Click to expand...
Click to collapse
The only thing I can say is $190 is not worth it,you can buy one on ebay (where I bought my last 3 phones) for around $150 now I'm sure,and you can still keep yours to make phone calls,and you will have all those extras for parts,battery,what ever...
Sent from my SPH-D700 using XDA Premium App

I'd try to odin first, but did you try booting into cwm? If the screen works on there, then it may just be a corruption attack of sorts.

Took it into a sprint store this morning, 1 hour and $35 later had it up and running with a new lcd. Tech said that when he tested the LCD on its own it worked fine, but not when he put it back together. He just replaced it with a different one and I was on my way, no questions asked.
I had no idea about the pricing on repairs! For not already having TEP or being eligible to put TEP on my phone anymore, $35 to fix hardware problems is a ridiculous price. That's some good service!

Iconia tab A100 screen flicker/rotating settings

I just picked up 1 of 2 A100's on BF at Walmart. And the unit I got had been opened with the writing "Display" on the box. Since walmart was willing to match Best Buys price of 189.99 I felt it was worth the risk as these are somewhat difficult to get. Even at the higher prices. So, I took it home and plugged it in. It did boot fine the first time. However, after the second boot something strange started happening. In the lower right hand corner the battery/wifi connection box would continuously pop up and go away repeatedly. It would also bring up the settings window almost as if someone was continously touching the screen i guess.
I then did a factory reset and the first boot was fine. However, when i turned it back on it started doing it again.
It appears that the Iconia Tab has a screen flicker issue but I'm curious if that is what I'm seeing. And if so what are my options? I would like to keep the thing and don't want to pay full price. So should I call acer, return to walmart when they have inventory, or is there a fix out there.

Me thinks you should of bought the 2nd, unopened unit. Buying an open box item is always risky and I'm surprised you didn't pay less than $189.
I would bring it back and return it. Wait for a new one...sounds like this one might have taken a fall or two?
I doubt you would have to pay full price...besides, BB's prices are good until Sunday...you could call 15 Wal-Mart's and find one by then.

i had no choice i was second in line.....no worries though i found another walmart that had one left at 10am and returned it for an unopened one.

I bought an 8GB A100 unit a month ago here in Italy and it is starting this weird behaviour since a week too. I cannot replicate the problem all the times. Sometimes it works perfectly, sometimes it starts clicking like crazy and opening panels and apps all by itself.
When this happened, I tried to light shake it in case of false contacts, but this doesn't seemed to stop the clicking. Also I tried to super clean the surface of the tablet blaming on excessive grease or moist, but got no improvements.
I noticed that this tends to happen more when I switch it on after a walk with the A100 in my coat's pocket, but if I use it when it is on my desk, most of times it works with no problems.
I can't decide if returning the unit or not. A month is passed and returning policies here are not granting users as much as in the US. Expecially if the problem can't be reproduced "on demand".
I don't know what to do.. maybe trying a reset could help, but as I can see from pabdaddy1995, not too much. Let's hope a firmware update can solve this.
Ciao from Claudio

pabdaddy1995, marvin2k,
This is the same problem that I've faced after installing swiftkey keyboard.
After removing it, it worked perfectly!!!!
There is something you guys are doing and you might ignored it or you didn't pay attention to that caused this problem.
Try deleting/ uninstalling new apps you added recently.
Good luck!

pabdaddy1995 said:
I just picked up 1 of 2 A100's on BF at Walmart. And the unit I got had been opened with the writing "Display" on the box. Since walmart was willing to match Best Buys price of 189.99 I felt it was worth the risk as these are somewhat difficult to get. Even at the higher prices. So, I took it home and plugged it in. It did boot fine the first time. However, after the second boot something strange started happening. In the lower right hand corner the battery/wifi connection box would continuously pop up and go away repeatedly. It would also bring up the settings window almost as if someone was continously touching the screen i guess.
I then did a factory reset and the first boot was fine. However, when i turned it back on it started doing it again.
It appears that the Iconia Tab has a screen flicker issue but I'm curious if that is what I'm seeing. And if so what are my options? I would like to keep the thing and don't want to pay full price. So should I call acer, return to walmart when they have inventory, or is there a fix out there.
Click to expand...
Click to collapse
When you say "flicker" do you mean a VERY brief flash, like the speed of a blink of the eye, of some crazy shape?
My A100 has also done this ever since I got it. I swear that every time it happens it looks like my screen is cracked, but upon close examination, there really are no cracks in the screen. No random apps or windows pop up or anything like that, but when the flash occurs, the screen will turn funny colors and a crack in the shape of a funny looking X will appear all in the blink of an eye. But its not very often that this happens, so I'm not really gonna bother with it. Plus it was fresh from the box, never a display.
ummmmm............ could you repeat that?

Part of Note 10+ Screen Goes Black

This problem just started today, I've done nothing with settings, have not installed any apps recently, did not drop it, expose it to water, or anything that could possibly cause damage. What's happening is that basically about 1 inch-1 inch 1/8 of the bottom of the screen turns black, and at almost random, sometimes it could go a minute and half or so, sometimes 30 seconds, sometimes within 5 or less seconds. The strangest part? The part that goes black still operates fine to touch, so if an icon or letter of the keyboard, or whatever, is located in that area, it can still be selected/operates. Taking a screenshot to try to show it is worthless since it'll show the screen as just fine, so I attached a picture and a video of the problem from an old phone of mine. The blacked out are will go right back to normal if you turn the screen off, wait a second, and turn it back on. Also, if the blacked out area is there, it'll go away after about a half a second when the screen dims right before the screen inactivity turns the screen off. I've only had this phone for a couple months, I got it back on December 7th 2019.

I learned something else. If I manually lower the brightness to a particularly low level, the black goes away, so it seems to in some strange way be related to the phones brightness level (I use auto brightness), this also might explain why the black comes at differing intervals, as my brightness is adjusting constantly to my surroundings, the time before it comes is either shortened or lengthend based on the brightness.

It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.

willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
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Click to collapse
I was just thinking I might have to do factory reset, if that doesn't work, and it needs repair/replacement, do I go to an authorized Samsung repair place (I know I have one within about a couple miles of my house), it's
obviously well within warranty, or take it to At&t store as I do have that AT&T Protect Advantage coverage for my phone?

willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
Click to expand...
Click to collapse
Did the factory reset, turned out to be a waste of time. That black bar was showing immediately, right at the setup screen. So I guess it's safe to say that it's a hardware issue, defective whatever. Funny story is that when I bought this phone, my att store only had two of them left, one was immediately defective, it wouldnt get past the main logo screen, and now I got this one and it became defective within just a couple months, got to love it.

willhemmens said:
It doesn't seem that strange that the touch still works in that area as the digitiser and the display are two different things. I would factory reset (because Samsung will make you do this anyway) and if still an issue, take it directly to Samsung, that does not look good.
Click to expand...
Click to collapse
Just left AT&T store where I initially purchased the phone. They're shipping out a brand new note 10+ to me today and I'll get it tomorrow ?

Glad to hear! That definitely sounded like faulty hardware. Funny you saw two failures, I guess it will happen with such complex devices.

Note 10 plus screen goes black
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.

Tech girl99 said:
Hi i thought i was crazy until i saw your thread. The same thing is happening to me but it does not go continuously so id see two red squares first theyre really small and they appear anywhere on the screen then if try to screenshot them they show upblack in the screenshots instead of red . I just need to know if anyone found a solution yet because my phone came with the warranty booklet but it wasnt filled out.
Click to expand...
Click to collapse
You just need the proof of purchase, or, if you got it on contract, the contract itself will suffice