Develop Bugs

Damaged O2 XDA IIs in UK - advice ?

I got caught in that major downpour on saturday and my BA and Globalsat BT-338 GPS unit got soaked.
I dried them off in the car and tried the BA. It powered on, and on the blue imate screen (I flashed it with a PDA2K image) I saw a very brief bit of corruption on the screen. It got into windows then rebooted.
I got it home, dried some more, tried again. Dead as a doornail.
Put it in the cradle, the red "break call" button was dimly flashing. Not an even flash, a bzzt bzzt "I am shorting" kind of flash.
I immediately pulled it out of the cradle and left it to dry more overnight.
Today I tried it out of the cradle, still dead. Gingerly put it in cradle, the top right light went red (low battery I think this means) but no flashing break light so I left it and it went orange (indicating normal charging) after a while. I powered it on and it works. I still get the same brief bit of corruption just after the serial / rom ID screen on bootup.
It would not sync howver. I tried my lil-sync travel sync lead and that synced. I then had the idea of pulling the power plug out of the back of the cradle and letting it reset. It now syncs in the cradle.
All seemed good I thought. But I soon realised that the power button doesn't work. I cannot turn off the screen. If I hold the button down it toggles the backlight, so the button itself isn't broken, but I don't know what is...
I suppose I will have to call O2 and they will tell me to send it to a repair centre, but that will probably a) take ages and b) possibly cost loads.
I was thinking of taking it to a repair shop but I doubted they would know how to fix a BA. Also they may try to rip me off.
Any suggestions ?
Also if you know the best way of going about getting my globalsat BT-338 GPS repaired also that would be great. When I plug it in to charge the orange charging light flashes briefly but then nothing.

worst come to worst, install something like handymenu and make a quick action link for turn off, then assign that quicklink to one of the buttons to turn it off.
not sure that will work to turn it on though - unless you've worked out another way to do that?

When something gets wer, always take the battery straight out and thouroughly dry the inside with a hairdryer before trying to turn it on again. Probably not much help to you now though
I bet 02 will fix it for about £50.

I don't have a hair dryer - you need hair to make it worth having one and I haven't had any hair in years !
I will give O2 a call and see what they say.

I have a XDA2s for parts
Hallo
If you are interested i have O2 xda2s with brocen screen for parts exchange feel fre to contact me
07746555729

Take it to O2 just tell them it doesnt work and you dont know whats happened to it... play it dumb... always works for me. they replaced my entire screen with a brand new one for nothing and it only took under a week. It was so obviouse i had dropped it since ther was a clear dent at the top of the BA. only thing is that if they want to charge you for repair and you decide not to go ahead they will charge you to post it back to you.
DJUPLIFT

exactly what i did uplift
posted it in today, fingers crossed...
I think I am defo gonna get insurance if I get it working again, too much worry...

well I sent it in to the official repairers (Anovo) and they sent it back "Fixed under warranty"
Except that it was NOT fixed, it was displaying the exact same fault, which is SO easy to replicate, how the hell can they call it "Fixed" ???
So I call up O2 cust serv and tell them. They asked me to fax in receipt from repairers which I did and they said they would be sending me a brand new handset
Woohoo !

Well i was happy with o2 till i noticed a ****ING crack on the bottom left hand side of the screen. so i went back a week later cos i was working and didnt have time.
Told them that it was sent back to me like that and they basicaly said piss off.... said they couldnt do anything about it that i could have broken it anytime myself... fair enough. So now i have an xda with a cracked screen and anywhere down in the left corner i have to touch about 6mm to the left of
any button to press on it.
So pressing the New button is impossible.
I cant belive how they didnt even question about how the screen stopped working the first time, so why the hell cant they replace it again!?
Im proper pissed off :twisted:
Anyone know anybody that has a dead xda with a working screen id gladly pay good money for it!

annoying, but I would imagine the screen is quite easily replaceable.
It's gonna cost, but better than being left with a paperweight...

You guys are not gonna believe this...
So O2 send the new handset.
When I got it I decided to use my old battery until the new one had charged.
Guess what... same problem !!
IT WASNT THE PHONE IT WAS THE BATTERY !!!
So, if your XDA fails to go into standby mode when you hit the power button - don't suspect the phone, suspect the battery !

evilc said:
exactly what i did uplift
posted it in today, fingers crossed...
I think I am defo gonna get insurance if I get it working again, too much worry...
Click to expand...
Click to collapse
if u do, make sure u dont get it wet, cos o22 insurance wont cover water damage.

I can't use O2 insurance anyway, you can only insure with 02 within something like 14 days of purchase.

Got same crack but in the right-hand bottom...
I am using my device in landscape mode while waiting for a reasonably priced spare part donor. Rotating the screen usually helps.
DJUPLIFT said:
Well i was happy with o2 till i noticed a ****ING crack on the bottom left hand side of the screen. so i went back a week later cos i was working and didnt have time.
Told them that it was sent back to me like that and they basicaly said piss off.... said they couldnt do anything about it that i could have broken it anytime myself... fair enough. So now i have an xda with a cracked screen and anywhere down in the left corner i have to touch about 6mm to the left of
any button to press on it.
So pressing the New button is impossible.
I cant belive how they didnt even question about how the screen stopped working the first time, so why the hell cant they replace it again!?
Im proper pissed off :twisted:
Anyone know anybody that has a dead xda with a working screen id gladly pay good money for it!
Click to expand...
Click to collapse

Help required!!

Everyone has experienced some problems with their phone, whether its white screen/d-pad syndrome or some other fault.
Today my phone has decided not to turn on. It was working perfectly then all of a sudden screen went blank.
I have tried taking battery and sim card etc out and putting it back in. Phone won't even pick up charger.
I have had white screen of death before and dismantled my phone following alkizmo directions. This fixed my phone for a number of weeks, though problem started to re-appear.
Could this be whats caused my phone to switch off.
Does anyone have any ideas on how to get my phone to turn on again.
Warranty is well gone!!!

Seeing as there doesn't appear to be any ideas, I may go hunting for a new phone, though I'll probably take my hermes apart first!!

Fallen Spartan said:
....though I'll probably take my hermes apart first!!
Click to expand...
Click to collapse
Yeaaaaa, kill the bast...rd and go for Diamond

My hermes just started showing the same symptoms. None of the front buttons work, not even the leds... I took the phone apart i did the foam trick but it didn't work. However, it could be because the mail button is faulty (it doesn't click when pressed) so I've ordered a flex cable which includes that button. Its a good thing I've already pre-ordered the touch pro, so its not too much longer with my faulty hermes..

Phone turns off about once a week

The subject heading pretty much says it all. I think about once a week I'm coming to my phone, pressing the power button to wake up the screen, and I'm finding that the phone was totally off.
Just the other day it happened twice. Never happened before, and it may be a one off.
But am I just accidentally taping power off (which I'm pretty sure I am) or am I going towards making sure my backups are current and getting a replacement (no doubt referbished) Desire?

Perhaps it's a 3rd party application causing the issue?
I'd suggest you do a hard reset and see if the problem comes back.
It's pretty difficult to accidentally power off your device. You still have to go through 2 screen taps to power off after you long-press the stand-by key.
Get it exchanged if you've ruled out any 3rd party applications.

This happened to me for the first time yesterday. Left my phone in the glove box of my car, came back and it was turned off. It would turn back on either, I tried for ages in a mild panic!
When I got home I removed the battery for a bit and then it suddenly worked.
All been OK since.

ohyeahar said:
Perhaps it's a 3rd party application causing the issue?
I'd suggest you do a hard reset and see if the problem comes back.
It's pretty difficult to accidentally power off your device. You still have to go through 2 screen taps to power off after you long-press the stand-by key.
Get it exchanged if you've ruled out any 3rd party applications.
Click to expand...
Click to collapse
I was thinking about 3rd party applications, but haven't started investigating. Probably because of the frequency it occurs and the amount of apps I have. Though I think I only have pretty popular apps.
I did a post a while ago that I had dropped the phone in a very minor way that would not have broken a Jacobs Cream Cracker (if you don't live in UK, they are very fragile, brittle, biscuit type things). But on each of the two times, one of them being a very cushioned landing, when I picked up the phone, it was off. I was thinking that this must have been what happened. But I'm now thinking it was either a separate issue or coincidence because I don't drop the phone and it still is sometimes off. And I think this occured before even the minor falls.
Hmmmm.....

I just did a test and dropped it from exactly 3cm flat onto my desk and it was instant off. I should add that I have a silicone/gel tight case on my Desire.
Like I said before I don't think this is the main problem, I think this is a secondary issue. And as I've said before, I think the phone going off from this sort of a drop/shock is too sensitive and delicate. Maybe sometime is not quite as tight as it could be in other people's phones.

Perhaps the body of your device is a bit warped such that the battery is a bit loose. That would explain why your device would power off from shock. The battery contacts may have shifted.
Try this. Take off your battery cover. The battery contacts should be on the left (the side without the volume rocker). Try to leverage the right side (the side with the volume rocker) of the battery so that the battery remains in contact with the device. I would try to slip thin strips of paper on the right so that it pushes the battery to the left.
Then try your 3cm drop test again. See if it improves.
If it improves, you can choose to continue using this method (despite how ghetto it is). Or you can see if you can get it replaced under warranty. Don't mention that you dropped the device, of course!

Other issues (like the glovebox fellow) could be related to heat, too. If it's too warm, I wouldn't be surprised if it turns off and doesn't turn back on until it's cooled down.

The phone has never yet failed to turn on the instance I've pressed the power button.
Looking into said ghetto method....
Nope. Contacts on the phone are all sprunt and sticking out nicely to meet the contacts on the battery, which will then compress the sprung contacs. So I doubt pushing any of the contact out further will help.

Is there any sound meant to come from the phone when you shake it? I don't mean furiously shake it, but just a milding shaking by your ear.
I have always heard a small movement but had assumed it was the vibrating mechanism.

Cleargrey said:
Is there any sound meant to come from the phone when you shake it? I don't mean furiously shake it, but just a milding shaking by your ear.
I have always heard a small movement but had assumed it was the vibrating mechanism.
Click to expand...
Click to collapse
Its the camera lens (internal focus part). Its like this on all HTC devices due to the lens they use.

Serious problem with my Galaxy S Screen!!!

Hi to all,
A couple of days ago I noticed that when I answered a call the colors of the screen looked bad, and I didn't pay attention to it.
Now my screen has transparent horizontal lines which are pretty visible, kind of like interference you get in computer screens when you take a picture of them.
I would like to mention that I haven't dropped the phone even once.
I'm considering doing a factory resest in hopes that it will solve the problem, but I doubt that it is a software issue.
What do you guys think?
Please advise
Itay

Sounds like a broken screen to me. And definitely like a warrenty case. Restore stock f/w if you have flashed and return it.

Restore the original firmware (if you have flashed the phone) and call the samsung service for the assistance.

the thing is that now I don't see it at all.
It's as if it came and gone.
I disabled my task killer and juice defender, performed a complete titanium backup, in case I want to restore afterwards, and now everything is normal.
It does sound like a hardware issue, but do you think there's a chance it is software related?
I'm asking because I purchased it in europe, and I don't live there, so sending it for repair is something I would rather avoid.
Of course, if it is indeed 100% hardare issue, I have no choice.
That is why I'm asking, to be certain and to see if there are others who experienced this issue.
Your replies are much appreciated

update:
It appeared again -> Did a Factory Reset -> It's still there -> Sending for repair.
Must be a hardware issue.
Thank you for your replies.

I've actually always had slight screen issues with my Galaxy S also. The screen flickers slightly once in a while. I don't know if the radio is actually the cause but it's the kind of thing you might expect from radio interference.
Has anybody else noticed this?

Benjamin Dobell said:
Has anybody else noticed this?
Click to expand...
Click to collapse
Nope, never seen any flicker. My screen seems to have a defect of it's own though, but I'm not sure if it's worth the effort to send it in, because I imported mine from the UK while I live in South Africa.
When in the sun or under bright light I can see a two vertical lines near the sides and a horizontal line on dark/black colours and when the screen is off. As if those pixels have a grey/brown tint to them. The line is mostly one pixel thick but in places it is two pixels.
They are almost impossible to see unless under sunlight where they are clearly visible where the screen is black.
Does anyone else see this or know anything about it?
Edit: Apparently it's just the motherboard or something visible through the screen and they all have it, so I'm worrying about nothing...

That's interesting...
It used to come and go, but I think now it's here to stay.
It's really annoying and the screen, while usable, is really not a pleasant sight to look at.
I've attached some photos showing the problem.
With a normal screen I would say that it looks that way because that's what you see when you photograph a screen of an electronic device, but the sad thing is that what you see in the picture is exactly what I'm seeing now.
I did a factory reset, so it's in german now.
I heard some Droid X had a similar problem, but didn't know Galaxy S was having it as well.
In any event, can you confirm that after a factory reset, I no longer have root access?
Just making sure so that they don't give me problems with the warranty.

seem like the phone was dropped, and the screen got damaged
the connectors are lose

double posted again....

Really?
That's very weird...
The only time it was "dropped" was from half a meter , it didn't fall directly but partially sideways, it was with a case, and it landed on its back, not on the screen.
I wouldn't even call that a fall.
Unless, someone in my family dropped it without telling me...
Either way, I think there's no escape but to send it to repair.
If you think it's a problem with the connectors, would you try and give it to some local lab to try and fix it or send it to samsung for replacement?

I faced similar problem.
This problem only occurs when I use the phone in 2g mode.
there are occasions whereby the signal bar for 2g is full and when I place the phone near some conductive surfaces the lines becomes very obvious, to the point of irritating.
nit sure if anyone has such problems too

I have same problems with horizontal lines.
I never paid attention if i am on 2g or 3g when it happens. I will now.
Edit: rooted on jm5

-------------

It seems that my phone too has started to do the same thing since last night.
I have called Samsung and am waiting to hear from them now.
I hope this is a thing covered in the warranty.
I have reverted to the local ROM for India and have deleted everything on my device.
Yet it shows lines flickering like you can see on old computer monitors.
Its not as bad as the ones on the attachment above but it is starting to annoy me.
It usually happens when the screen is completely filled with a single color except black.
Eg. When you pull down the notification tray down.
Also I seem to notice that when the wifi is off, it stops.(I dunno maybe a placebo effect)

aditya_t90 ,
I have sent it to Samsung for repair, and they should tell me in the coming days exactly what the problem is and whether it can be fixed under warranty or not.
I will update as soon as I hear from them.
Until then, try to see if it changes when you hold the phone differently, for example if you grip it more firmly or hold it in another way.

itaykoren said:
aditya_t90 ,
I have sent it to Samsung for repair, and they should tell me in the coming days exactly what the problem is and whether it can be fixed under warranty or not.
I will update as soon as I hear from them.
Until then, try to see if it changes when you hold the phone differently, for example if you grip it more firmly or hold it in another way.
Click to expand...
Click to collapse
When did you send it in and when did they receive it(if you were not there when they got it).
Also how long has it been without your phone?
The samsung service center is shut in my area today.
I will go to them tomorrow and get this sorted out.
Its not like the phone was cheap or anything.

I actually sent it to my uncle in Germany because it was purchased there.
He went to the store where he bought it and the store owner immediately sent it to samsung and said that probably by this Tuesday or Wednesday (so tomorrow or in 2 days) he will get an answer from them and see what's going on.

aditya_90 ,
Just to let you know that Samsung are sending me a new phone to replace the damaged one.

I sent in my phone for repairs and they replaced the LCD module. The problem is now gone.
I suggest that you should do the same while the warranty still holds since it appears to be the LCD that failed somewhat.

Screen died?

Last night I was out and during the night I pulled my desire z out of my pocket to find that the screen was dead, the soft touch buttons were still lit up and working but no display. I pulled the battery and tried to reboot and no luck, you can hear it booting and even unlock/receive calls and txts etc once it has booted up just the screen stays blank the whole time so have to do everything on feel.
Essentially does this just mean my screen has a hardware fault? is it worth trying to fix? I assume the only option would be to purchase a replacement screen and dissemble and reassemble it?
(warranty is not worth it as I live in New Zealand and would have to send my phone back to the UK where I bought it from, also I have dropped it quite a few times so probably voided anyway...)
Thanks in advance for any input

Does it never display anything? So not even a flash during boot or something?
Because then it is probably a hardware problem.
Since the soft touch buttons do still work I think there might be a little crack or something in the flat cable that connects the bottom half with the top.
Maybe you could check whether you can see if the cable is broken or not?
The best thing to do then is to look for a replacement and try to fix it yourself or bring it to a shop where they can do it for you.

No it never displays anything, completely dead the whole time. The touch input is still working though as I answered a phone call this morning on it by making the usual gesture just without being able to see anything. Doesnt seem to be anything wrong with the cable itself as far as I can see. Yea might have to get someone to have a look at it.

My phone is acting the same. I dropped my phone in the pond before, but pulled battery out on time and had it in rice for a day. My phone was still working for about two weeks after that incident. I dropped it and had one little crack at the top of the screen and about a week after that it died when I had a water balloon fight with the phone in my pocket. D;
Do any of you know if the replacement lcd screen/digitizer for the Desire Z would work for the G2?

I had the same thing happening to my G2 screen, only it was intermittently working for a little while, then just completely died and wouldn't work. It was doing this crazy flickering thing then the back light wouldn't go on at all. If I held the phone at a certain angle in the sun, I could see that the pixels were indeed working on the display, but there was no backlight to make them normally visible.
So I purchased a replacement screen from ebay and carefully followed the directions on a youtube video for a G2 take apart. Its not a hard task to take apart and get down to the screen itself. It was rather easy. After putting it back together the screen still didn't work! Sounds work, i can also receive calls etc. But the screen still doesn't work!
Is there any way that this could be a software issue?

Oh and PS, I believe the LCD replacement would work for both the desire Z and the G2. They are identical phones after all right? I'd say its a safe bet. The screen I bought was only 35 bucks. Didn't think that was a bad deal.

Another dead screen or something else?
Few days ago my phone fell of the couch onto a rug - no big deal, so far it has survived much worse, but when I picked it up, the colors were all messed up - overly green and red. Tried restarting - no luck. Everything worked fine, except the colors, but then the screen turned of completely. I could hear notifications, phonecalls, but the screen was dead. After some tapping on the screen, it turned on again - with ****ed up colors. Then started flickering and was gone again. Few more times I could turn it on by tapping before it was dead for good.
Figured, after all these drops it survived, maybe the screen connector is a bit loose. I mean, I could sometime get a contact when tapping it, so I dissasambled it completely, secured all the connection, put it all back tougether and fired up - same thing: dead screen, phone working.
Has anyone had such problem before? Is it screen that is dead, or connector or... I have no clue... I would like try to fix it on my own, with some replacement parts I could get on ebay - but, what gave?