please help. white screen problem! - HTC Excalibur

hey all i am currently having a problem with me htc s621.
when my phone is on it randomly turns to a white screen after a 2 day period or so. and after a while of turning off phone/taking out battery/taking out sim card and doing this a lot it goes back to normal. im getting pretty mad and was wondering if i need to get my phone replaced or what.
any advice is helpfull. and the phone is not updated to 6.1 or anything like that. btw it all started to happen after i dropped my phone one time. i am not sure if that helps or not.
thanks in advance
laserjetx

The phone may be damaged. Is it a stock phone or has it be flashed with a rom?

it is purely stock no upgrades at all. today it did something new, it was white then 20 min later wen back to normal without me turning it off or anything. should i bring it in into warintee or anything i can do to help it?

I have seen simular situations before. It is possible that when you dropped it, the ribbon cable connecting the LCD to the board became dislodged and is only making a partial connection. Or the LCD is just plain broken and needs to be replaced. You can get a new LCD on ebay for around $30 USD and do it yourself or take it to a repair shop and have then look at it for you.

i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys

White Screen, A Backlight Problem
laserjetx said:
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
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Click to collapse
I recall reading some time back concering the cause of the white screen had something to do with the backlight time, try making some adjustments with the backlight. Also do a serious search for that old thread dealing with this problem..............!

You would probably need a new screen and the best option would be to replace it yourself because you could find a cheap one off ebay and then just youtube and you could find on how to install the new screen.

Related

Serious problem with my Galaxy S Screen!!!

Hi to all,
A couple of days ago I noticed that when I answered a call the colors of the screen looked bad, and I didn't pay attention to it.
Now my screen has transparent horizontal lines which are pretty visible, kind of like interference you get in computer screens when you take a picture of them.
I would like to mention that I haven't dropped the phone even once.
I'm considering doing a factory resest in hopes that it will solve the problem, but I doubt that it is a software issue.
What do you guys think?
Please advise
Itay
Sounds like a broken screen to me. And definitely like a warrenty case. Restore stock f/w if you have flashed and return it.
Restore the original firmware (if you have flashed the phone) and call the samsung service for the assistance.
the thing is that now I don't see it at all.
It's as if it came and gone.
I disabled my task killer and juice defender, performed a complete titanium backup, in case I want to restore afterwards, and now everything is normal.
It does sound like a hardware issue, but do you think there's a chance it is software related?
I'm asking because I purchased it in europe, and I don't live there, so sending it for repair is something I would rather avoid.
Of course, if it is indeed 100% hardare issue, I have no choice.
That is why I'm asking, to be certain and to see if there are others who experienced this issue.
Your replies are much appreciated
update:
It appeared again -> Did a Factory Reset -> It's still there -> Sending for repair.
Must be a hardware issue.
Thank you for your replies.
I've actually always had slight screen issues with my Galaxy S also. The screen flickers slightly once in a while. I don't know if the radio is actually the cause but it's the kind of thing you might expect from radio interference.
Has anybody else noticed this?
Benjamin Dobell said:
Has anybody else noticed this?
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Click to collapse
Nope, never seen any flicker. My screen seems to have a defect of it's own though, but I'm not sure if it's worth the effort to send it in, because I imported mine from the UK while I live in South Africa.
When in the sun or under bright light I can see a two vertical lines near the sides and a horizontal line on dark/black colours and when the screen is off. As if those pixels have a grey/brown tint to them. The line is mostly one pixel thick but in places it is two pixels.
They are almost impossible to see unless under sunlight where they are clearly visible where the screen is black.
Does anyone else see this or know anything about it?
Edit: Apparently it's just the motherboard or something visible through the screen and they all have it, so I'm worrying about nothing...
That's interesting...
It used to come and go, but I think now it's here to stay.
It's really annoying and the screen, while usable, is really not a pleasant sight to look at.
I've attached some photos showing the problem.
With a normal screen I would say that it looks that way because that's what you see when you photograph a screen of an electronic device, but the sad thing is that what you see in the picture is exactly what I'm seeing now.
I did a factory reset, so it's in german now.
I heard some Droid X had a similar problem, but didn't know Galaxy S was having it as well.
In any event, can you confirm that after a factory reset, I no longer have root access?
Just making sure so that they don't give me problems with the warranty.
seem like the phone was dropped, and the screen got damaged
the connectors are lose
double posted again....
Really?
That's very weird...
The only time it was "dropped" was from half a meter , it didn't fall directly but partially sideways, it was with a case, and it landed on its back, not on the screen.
I wouldn't even call that a fall.
Unless, someone in my family dropped it without telling me...
Either way, I think there's no escape but to send it to repair.
If you think it's a problem with the connectors, would you try and give it to some local lab to try and fix it or send it to samsung for replacement?
I faced similar problem.
This problem only occurs when I use the phone in 2g mode.
there are occasions whereby the signal bar for 2g is full and when I place the phone near some conductive surfaces the lines becomes very obvious, to the point of irritating.
nit sure if anyone has such problems too
I have same problems with horizontal lines.
I never paid attention if i am on 2g or 3g when it happens. I will now.
Edit: rooted on jm5
-------------
It seems that my phone too has started to do the same thing since last night.
I have called Samsung and am waiting to hear from them now.
I hope this is a thing covered in the warranty.
I have reverted to the local ROM for India and have deleted everything on my device.
Yet it shows lines flickering like you can see on old computer monitors.
Its not as bad as the ones on the attachment above but it is starting to annoy me.
It usually happens when the screen is completely filled with a single color except black.
Eg. When you pull down the notification tray down.
Also I seem to notice that when the wifi is off, it stops.(I dunno maybe a placebo effect)
aditya_t90 ,
I have sent it to Samsung for repair, and they should tell me in the coming days exactly what the problem is and whether it can be fixed under warranty or not.
I will update as soon as I hear from them.
Until then, try to see if it changes when you hold the phone differently, for example if you grip it more firmly or hold it in another way.
itaykoren said:
aditya_t90 ,
I have sent it to Samsung for repair, and they should tell me in the coming days exactly what the problem is and whether it can be fixed under warranty or not.
I will update as soon as I hear from them.
Until then, try to see if it changes when you hold the phone differently, for example if you grip it more firmly or hold it in another way.
Click to expand...
Click to collapse
When did you send it in and when did they receive it(if you were not there when they got it).
Also how long has it been without your phone?
The samsung service center is shut in my area today.
I will go to them tomorrow and get this sorted out.
Its not like the phone was cheap or anything.
I actually sent it to my uncle in Germany because it was purchased there.
He went to the store where he bought it and the store owner immediately sent it to samsung and said that probably by this Tuesday or Wednesday (so tomorrow or in 2 days) he will get an answer from them and see what's going on.
aditya_90 ,
Just to let you know that Samsung are sending me a new phone to replace the damaged one.
I sent in my phone for repairs and they replaced the LCD module. The problem is now gone.
I suggest that you should do the same while the warranty still holds since it appears to be the LCD that failed somewhat.

Broke my phone! Screen won't turn on [SOLVED]

Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
optmsprim2 said:
Hey guys. So I went ahead and dropped my phone in the bathroom. The battery cover popped off and the battery shot out. Anyways, after putting that back in and turning the phone on the screen won't turn on. The phone does actually start up as my boot sound plays and all the capacitive buttons light up. Also the touchscreen still works as I can "feel" my way around and still call make calls using the launcherpro swipe shortcuts I set up and can answer calls and such. So really the only thing is that the screen never displays anything.
Anyways I don't have TEP (look how smart I am!) and am going to take it into the sprint store that does repairs around here tomorrow morning to see what can be done. What I'm asking is for thoughts on what happened and advice if my device is not fixable by sprint. Do you think that the LCD is busted or did I just jiggle something loose inside? I saw a teardown video of the phone but they stopped before getting to the screen so I don't know what it is like in there. Also should I odin it back to stock before taking it in?
Lastly if all that fails does anybody have thoughts on those "mail it to us and we'll fix your phone" sites? I've seen it range from $120-$190 to fix a screen for the epic which I would be willing to pay if these places are for real.
Thanks for listening to my problems!
Click to expand...
Click to collapse
The only thing I can say is $190 is not worth it,you can buy one on ebay (where I bought my last 3 phones) for around $150 now I'm sure,and you can still keep yours to make phone calls,and you will have all those extras for parts,battery,what ever...
Sent from my SPH-D700 using XDA Premium App
I'd try to odin first, but did you try booting into cwm? If the screen works on there, then it may just be a corruption attack of sorts.
Took it into a sprint store this morning, 1 hour and $35 later had it up and running with a new lcd. Tech said that when he tested the LCD on its own it worked fine, but not when he put it back together. He just replaced it with a different one and I was on my way, no questions asked.
I had no idea about the pricing on repairs! For not already having TEP or being eligible to put TEP on my phone anymore, $35 to fix hardware problems is a ridiculous price. That's some good service!

[Q] How to fix my screen?

My screen died last night. The phone works as I can hear all the sounds and my bottom buttons still light up, etc but I have a black screen.
I called a local repair shop and they stated it wasn’t worth repairing and that they’d be guessing what parts need replacement. Based on the symptoms above is this true? Can anyone tell me if they know what part I would need to buy to try the repair myself? Is it worth trying to fix myself?
There are two parts, the screen itself and the digitizer. The digitizer is the actual glass you touch, if that's not cracked, then you are good with that. The screen is the actual lcd under the glass.
Both can be found on ebay for 20-50 bucks, and there are tutorials here and on youtube to show you how to take it apart and fix it. FYI, there are two types of lcd's, one with a small ribbon and one with a wider one. The only way to know if to take your phone apart so you order the right one.
Seems like I can get both parts from Amazon Prime for less than $50 total which makes this worth a try. Can you suggest a good tool kit for this project?
Thanks!
Sent from my PG86100 using Tapatalk
Not worth repairing? I'ts cheap as hell to repair your issue.
**LINK**
You can also buy the replacement parts from that website as well. However, you might browse ebay first to see if you can get the parts for cheaper.
Edit: If the guys at the repair shop can't have any kind of educated idea as to what would be the problem with your screen going out then i would suggest not letting them anywhere near any of your computers either.
1. If screen turns on when the phone initially starts and then stops working when Android attempts to load then you've obviously got a software issue.
2. If screen doesn't work at all during the phone's initial startup process then you've obviously got a hardware problem.
3. A quick Google search shows the parts involved in replacing a screen and countless videos on how to do it. Takes only a few minutes to get a complete understanding of how it's done (It's not all that dissimilar from replacing a laptop screen). And it probably take 30-45 minutes, taking it slow since it would be a new process for the tech, to actually do the replacement.
4. Any semi-decent tech should be able to diagnose your problem within 5 minutes of looking at the phone and then have your phone back to you an hour and a half after receiving the parts.
Concordium said:
Not worth repairing? I'ts cheap as hell to repair your issue.
**LINK**
You can also buy the replacement parts from that website as well. However, you might browse ebay first to see if you can get the parts for cheaper.
Edit: If the guys at the repair shop can't have any kind of educated idea as to what would be the problem with your screen going out then i would suggest not letting them anywhere near any of your computers either.
1. If screen turns on when the phone initially starts and then stops working when Android attempts to load then you've obviously got a software issue.
2. If screen doesn't work at all during the phone's initial startup process then you've obviously got a hardware problem.
3. A quick Google search shows the parts involved in replacing a screen and countless videos on how to do it. Takes only a few minutes to get a complete understanding of how it's done (It's not all that dissimilar from replacing a laptop screen). And it probably take 30-45 minutes, taking it slow since it would be a new process for the tech, to actually do the replacement.
4. Any semi-decent tech should be able to diagnose your problem within 5 minutes of looking at the phone and then have your phone back to you an hour and a half after receiving the parts.
Click to expand...
Click to collapse
#2 describes my phone except the screen came back on today so it is intermittent or possibly in the process of dying. The phone is rooted but running stock so I don't think software is the issue.
Sent from my PG86100 using Tapatalk

[Q] Screen problems

My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
Same problem, same suspicions. I'm taking mine apart and will advise.
Got it back together... no change. Might just be the GPU.
Sometimes while the screen is glitching, moving the slider gets it to work. I'm thinking the ribbon cable in the slider might be damaged on the inside.
I'm gonna try replacing it since the part is $11 on Ebay.
Sent from Asgard
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
savage24x said:
It's kernel problems. Lock and unlock.
Sent from my R800x using XDA
Click to expand...
Click to collapse
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
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Click to collapse
I'm wondering if the actual flex cable itself. Since I just derped and sat on my phone and broke the digitizer, I'm just gonna get the whole screen assembly (Since it's only about 5$ cheaper). It could be a while though. I can't order it till next tuesday.
I used to have similar problems on my g2 until I replaced the flex cable. But then again, the image seems to freeze and occasionally glitch, so I'm wondering if there's a faulty solder connection somewhere since shaking/beating/banging on the phone seems to also fix it sometimes.
I managed to dig up four old threads where multiple people had the exact same problems as me, replaced the flex cable, then had zero issues afterwards.
I was just reading them an hour ago. 100% sure the cable is the problem for my phone.
Now it's just a waiting game, first waiting until I have some cash, then waiting for the e-cheque to clear, then the shipment.. I'm gonna have to wait at least a month unless somebody goes and ships one to my door instantly.. Which obviously ain't gonna happen as I'm not a developer and just someone who helps ppl with their phones.
I'm gonna save up and buy a new phone, then give this one to my 11 year old niece after it's repaired. By the time I have enough cash for one of those new HTC models, the cable should be here.
Sent from Asgard
Well if you do it before me, please let me know!! And I'll be sure to report back! I'll order the screen assembly next tuesday.
captain67 said:
It's not the kernel. I've tried every gsm kernel available, wiped the boot partition with fastboot, wiped everything, installed stock. Doesn't make any difference. 100% a hardware problem.
Sent from Asgard
Click to expand...
Click to collapse
tl;dr original post. GPU problems.
jakestarz said:
Before buying a new phone try flashing new or older firmware via wotanserver
Sent from my R800a using xda premium
Click to expand...
Click to collapse
Clearly you didn't read the thread. That had already been done.
savage24x said:
tl;dr original post. GPU problems.
Click to expand...
Click to collapse
It's not the GPU. If you're too damn lazy to read a couple of paragraphs, don't bother replying.
Sorry to resurrect this...
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
FadeDown said:
Sorry to resurrect this out of the blue, but I am also having a similar problem.
I have not rooted my R800at, but noticed first that the screen would sometimes stretch or skew into an absurdly distorted shape, only to snap back to normal after unlocking the screen.
Then, a few days ago, I also started to get this colorized snow pattern on my screen. I was wondering if you managed to fix your phone by ordering the cable? Also, not to sound too much like a pathetic n00b, is there a .doc somewhere (Or PDF) showing how to disassemble the phone to replace the cable, if that indeed fixed the problem?
I am going to see if AT&T will warranty the phone (Less than a year old, more than 30 days, not more than 90) but I am unsure if it is going to cost me an arm and a leg to do so.
Click to expand...
Click to collapse
The phone comes with a one-year manufacturer warranty. Since you aren't rooted or unlocked, send it in for repair. If you open up the phone to fix the cable yourself you'll end voiding the warranty permanently. If something else breaks later down the road that's harder to fix, you're gonna need it.
Sent from a Galaxy far, far away
hey everyone well after reach tru this thread i think my flex cable is the problem as well
a while back when i unlock the fone the screen just use to be all jumpy (but i dont think dat was related to the flec cable problem cuz after changing wallpaper it stopped)
but like ah few weeks after i changed my rom, if i didn't slide out my gampad my phone wouldn't unlock, sometimes when i turn it off(the phone vibrates as usual but the screen nevr comes on) and then now like its completely gone i'm getting nothing from the screen anymore
so i'm guessing its the flex cable
and i think thats the reason for my front camera to stop wrking as well
FIX!
captain67 said:
My screen randomly freezes, with Android still running in the background. It also has multicolored "snow" static-like crap on the screen instead of an image half of the time, especially when unlocking the screen. Happens when the kernel hasn't even finished booting as well. I also get visual artifacts appearing on screen, which would be expected if my GPU was OC'd, but it's not. Tried stock, didn't help, so I know it's a hardware problem.
I suspect it might be the slider ribbon, or the screen itself, but I want to know what it most likely is before trying to order parts and spending the money. If it's being caused by the GPU, I'm just gonna pick up a new part-time job and buy a new phone altogether..
Any ideas?
Click to expand...
Click to collapse
Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
ispeedca said:
Same problem.
Answer is change the screen ribbon 3.50$ on ebay with shipping.:laugh:
Click to expand...
Click to collapse
That's correct. You all guys need to replace the ribbon cable/flex cable and the issue will be gone.

The Cause Of Screen Flickering With A "Possible Solution"

Many One X owners, including me, has be having from display/screen issues that are quite annoying. And apparently, none has a definite answer as to what the main cause is. hTC has exchanged all those faulty devices, claiming it's a "hardware" issue...while in fact, it's their stupid back covers...i'll explain as we speak.
First, to know what screen/display problem i'm talking about, please refer to this Video.
Few days ago, i got my hands on a "Dead" One X...but i just refused that fact...because it just works! but no screen....screen is always blank....can touch it, go to dealer and make a phone call even. Sometimes the screen turned, sometimes, and it was like in the video, exactly like it.....so what's the problem?!
yesterday, i'll be honest, i got mad at this phone and held it with a tight grip...my finger happened to press just above something...and the screen turned on! worked great in fact! i was astonished! it just worked....but, oops, i turned off screen, then when wanting to turn it back on...blank...
I kept pushing on the back casing of the phone, trying to find the same place that made the screen turn back on...and viola, same place pressed on, screen back on.
Wanna know what's causing all of this?
Here you go:
Click me!
And those connectors Should be in good contact with this on the back cover
Click me too!
But you know, hTC ****ed this one up, just like it does on most devices with connectors on the back cover...*sigh*...like the sensation for example...
So what to do now?
i tried a bunch of things, and almost broke those connectors with a stupid thick aluminum foil on top of them...
also i tried bending them up, but that doesn't help either, as when the cover pushes them down, their shape will change and well...didn't work.
i also tried putting aluminum foil on the metal connectors on the actual cover...didn't help as well!
it seems only pushing on it from outside does the trick!!
i also tried pushing on the connectors together while the back casing is off, didn't work...as it seems there must be a triple connection...board, connectors, and cover...
I think the only solution would be with a new back casing? but...if hTC f****d it up with this one, wouldn't all back casing suck too?? or is this a manufacturing problem that the connectors are just short and won't connect well?!
here are pictures of how the phone turned on magically after pressing over that connector, and another of how the screen gets messed up when the, well, there's not a good connection...Thank you hTC!
Sample 1 Sample 2
Tomorrow i will buy a new back casing and report if that helped me or not.
I only came to this because i have no warranty...if you have warranty, please consider an exchange!
Oh, and finally, i was able to get into bootloader, first time i saw that screen! always has been blank!...pushing on the connector also did the trick.
Finally!
Soooo...comments?
If anyone has an idea on how to make the back casing come in better contact with those connectors, please let me know.
UPDATE
Hmm, why did you put this into Q&A?
what? in a bad mood and wanna bash me?
where should i put it then? as people with such problem would come ask here, am i right?
EDIT: lol, it's all good now ^^
arabology said:
what? in a bad mood and wanna bash me?
where should i put it then? as people with such problem would come ask here, am i right?
Click to expand...
Click to collapse
Well nah, would post it into General , as this was more like a guide. I wasn't bashing.. and not in a bad mood... If anything I bumped your thread up...
Also wanted to say that those contacts and that case seems to be f..cked up in general. As next to those you have the WIFI ones which in another thread, thats in General is shown how to fix...
My first comment was a compliment and you could clearly see I was smiling as I am on my avatar smiling. No reason to get defensive...
PAGOT said:
Well nah, would post it into General , as this was more like a guide. I wasn't bashing.. and not in a bad mood... If anything I bumped your thread up...
Also wanted to say that those contacts and that case seems to be f..cked up in general. As next to those you have the WIFI ones which in another thread, thats in General is shown how to fix...
My first comment was a compliment and you could clearly see I was smiling as I am on my avatar smiling. No reason to get defensive...
Click to expand...
Click to collapse
oh well...also WIFI connectors are bad?...no wonder SIII is flying and hTC is dying...
anyway, maybe a moderator can take this thread to the general forum, thanks for pointing those things out!
and sorry i seemed mean, but many, really, many users have nothing better to do but nag...trolls
thanks ^^
Soldering would fix this!
putting two round solders on the gold plates of the back cover. i will try that tomorrow. but i fear they would squash the connectors on the board? as that's what happened when i used two tiny balls of aluminum foil....one connector got squashed by it and i had to push it back up and play with it to make it look normal again.....hmmmm
arabology said:
Soldering would fix this!
putting two round solders on the gold plates of the back cover. i will try that tomorrow. but i fear they would squash the connectors on the board? as that's what happened when i used two tiny balls of aluminum foil....one connector got squashed by it and i had to push it back up and play with it to make it look notmal again.....hhhhh
Click to expand...
Click to collapse
Moved to general forum hope youll fix it bro...
So it is a hardware fault,would never guess that...in the general forum you have a topic with the name "wifi fault" give a look on that
Sent from my HTC One X using XDA
muamers said:
Moved to general forum hope youll fix it bro...
So it is a hardware fault,would never guess that...in the general forum you have a topic with the name "wifi fault" give a look on that
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
*nods* already took a look at that
will try the soldering...or connecting a wire between both connectors...one of those should work
arabology said:
*nods* already took a look at that
will try the soldering...or connecting a wire between both connectors...one of those should work
Click to expand...
Click to collapse
Like you guys would say: "inshallah" :d
Just dont rush with the opening and be carefull
Sent from my HTC One X using XDA
waw another fellow citizen
so before we go ahead and go
doooom gloooom htcccc suxxxxxxx
lets first affirm tons of people have no problems with their wifi and their screens
so yes those connectors issues whether screen or wifi are another forum of a manufacturing defect, things might not be perfectly aligned and hence the issue
the flickering issue your thread title suggests finding the source of, isnt related to this, 90% of the corruption we saw out of box on the HOX turned out to be software including the back-light flicker which HTC fixed by readjusting the LCD voltage
moving on to your question a new back cover might very well fix it unless the misalignment is on the board
but im wondering why is this pin related to the screen to begin with? the Sensation didn't have such a pin you could remove the back cover and the screen kept operating, also the disassemble photos that were posted for the HOX showed the board and screen running perfectly without the back cover
as for the stupid copper foil, make sure you don't loose it unless you are planning to make a bomb its added to distribute Tegra3 heat
arabology said:
*nods* already took a look at that
will try the soldering...or connecting a wire between both connectors...one of those should work
Click to expand...
Click to collapse
Before you do that, please check the WIFI thread. There was already one member that described that soldering or adding a wire might be possibly harmful in the long run.
Changing the electricity stuff, how its called, the resistance or something (for the antenna though)
I'm having the same damn issue (check the picture) and thanks to Arabology for the well explanation on the problem. what I did was to send my phone to the service center and they told me it will take 3 working days (today was just the 1st day) for the technician to diagnose the fault and decide whether to replace the device or to repair it.
given that its a well known defect - should I just demand an exchange for a new device just incase if they revert that they repaired my phone? because I am sure the chances for the problem to reoccur is high.
Also just so you know I purchased this phone only about 3 months ago in HTC roadshow launch of OneX in Malaysia. HTC needs to come out with really quality products otherwise they will loose all their customers to samsung & apple (I believe they already lost major % of their loyal customers to their rivals)
oh well hope to get a good news soon. will keep u guys posted.
Update:
well, My One X is just cursed, few days ago it feel off my hand and the screen got cracked. now i'm waiting for my local repair station to get hold of a One X digitizer.
ALSO, HUGE NEWS, seems i was wrong. it's not the connectors. it's the whole part where there is a copper kinda sheath over it...i guess that's where are the cores are plus the Nvidia Tegra chip??! turned out, when i push there, that the screen lights up. at first i thought it's the connector, coz that's the most reasonable right?
what could be wrong under that? well, that place can be taken off, there's a metal housing that can be lifted off....idk, nothing seems wrong there...but seriously, just a slight push lights up the screen! so now i'm using the oldest trick in the book, i put a wrapped paper at the back of the casing, just where it will push over the place i talked about, and now screen is always on....just this small push does the job!! no more flickering!
i repeat, it's not the connector nor the back casing.......only God and hTC knows what's going on...
i did further investigations and tried to relate the "push" to any connections that could be on the board from the other side, but after disassembling the phone, there does't seem to be anything on the other side of the board that needs that certain force to help the screen to light up....idk, this just boggles the mind.
...anyone has any clue?!?
BTW, phone is working great even with the cracked screen, playing Dark Meadow just fine
walker07 said:
I'm having the same damn issue (check the picture) and thanks to Arabology for the well explanation on the problem. what I did was to send my phone to the service center and they told me it will take 3 working days (today was just the 1st day) for the technician to diagnose the fault and decide whether to replace the device or to repair it.
given that its a well known defect - should I just demand an exchange for a new device just incase if they revert that they repaired my phone? because I am sure the chances for the problem to reoccur is high.
Also just so you know I purchased this phone only about 3 months ago in HTC roadshow launch of OneX in Malaysia. HTC needs to come out with really quality products otherwise they will loose all their customers to samsung & apple (I believe they already lost major % of their loyal customers to their rivals)
oh well hope to get a good news soon. will keep u guys posted.
Click to expand...
Click to collapse
i say you should demand an exchange. hopefully the device they'll give will be of a different tier of products that doesn't have that silly, unknown problem.
also, i'm pretty well sure that they won't repair your device. as i read many users regarding this issue, all of them got an exchange......seems pretty messed up. and i doubt my paper trick will hold long before this issue comes back
PAGOT said:
Before you do that, please check the WIFI thread. There was already one member that described that soldering or adding a wire might be possibly harmful in the long run.
Changing the electricity stuff, how its called, the resistance or something (for the antenna though)
Click to expand...
Click to collapse
now that i have a paper inside my back casing, i can see that my WIFI connection is not at it's best, because of the extra space it took. so i'll most probably solder all the connectors
arabology said:
Update:
what could be wrong under that? well, that place can be taken off, there's a metal housing that can be lifted off....idk, nothing seems wrong there...but seriously, just a slight push lights up the screen! so now i'm using the oldest trick in the book, i put a wrapped paper at the back of the casing, just where it will push over the place i talked about, and now screen is always on....just this small push does the job!! no more flickering!
i repeat, it's not the connector nor the back casing.......only God and hTC knows what's going on...
i did further investigations and tried to relate the "push" to any connections that could be on the board from the other side, but after disassembling the phone, there does't seem to be anything on the other side of the board that needs that certain force to help the screen to light up....idk, this just boggles the mind.
...anyone has any clue?!?
BTW, phone is working great even with the cracked screen, playing Dark Meadow just fine
Click to expand...
Click to collapse
there was some guy, who posted a youtube video of when he pushed a certain area of his screen (the front part), it would switch off!
It only did it when pushed in that area, it was literally like a second power button.
Sorry I don't know exactly what it was, just the fact that somebody else had a similar problem!
HTC repaired my phone as the screen was faulty, it had a yellow tint, when i sent it for repair it did have screen flickering, ever since its come back, with a new screen, i rooted it and also put in the NEW ARHD rom, 2.05.2 base or something, it has stopped flickering :fingers-crossed:
walker07 said:
I'm having the same damn issue (check the picture) and thanks to Arabology for the well explanation on the problem. what I did was to send my phone to the service center and they told me it will take 3 working days (today was just the 1st day) for the technician to diagnose the fault and decide whether to replace the device or to repair it.
given that its a well known defect - should I just demand an exchange for a new device just incase if they revert that they repaired my phone? because I am sure the chances for the problem to reoccur is high.
Also just so you know I purchased this phone only about 3 months ago in HTC roadshow launch of OneX in Malaysia. HTC needs to come out with really quality products otherwise they will loose all their customers to samsung & apple (I believe they already lost major % of their loyal customers to their rivals)
oh well hope to get a good news soon. will keep u guys posted.
Click to expand...
Click to collapse
Finally found someone with the exact same problem. I haven't been able to use my hox properly for weeks. Think I need to be sending back to HTC
Sent from my X10i using XDA
Finally I've got my OneX replaced with a new unit.:laugh: Hoping this will not have any sort of hardware faulty anymore.
interestingly. while waiting for my turn in the service center, I was just talking to a guy sitting and waiting beside me who came to report a problem with his OneX
and apparently its his 4th time visit to the service center. And all his previous 3 visits ended up with his OneX getting replaced each time....and each time with a different hardware issue (screen flickering / dead pixels / color faulty). Oh man....I thought the OneX was the best quality product from HTC.
and now I'm having a slight regret that I shud have just waited for another 2 more months and bought the SIII instead. God knows what other problems my OneX is going to come up with.
Hi
arabology said:
Update:
well, My One X is just cursed, few days ago it feel off my hand and the screen got cracked. now i'm waiting for my local repair station to get hold of a One X digitizer.
ALSO, HUGE NEWS, seems i was wrong. it's not the connectors. it's the whole part where there is a copper kinda sheath over it...i guess that's where are the cores are plus the Nvidia Tegra chip??! turned out, when i push there, that the screen lights up. at first i thought it's the connector, coz that's the most reasonable right?
what could be wrong under that? well, that place can be taken off, there's a metal housing that can be lifted off....idk, nothing seems wrong there...but seriously, just a slight push lights up the screen! so now i'm using the oldest trick in the book, i put a wrapped paper at the back of the casing, just where it will push over the place i talked about, and now screen is always on....just this small push does the job!! no more flickering!
i repeat, it's not the connector nor the back casing.......only God and hTC knows what's going on...
i did further investigations and tried to relate the "push" to any connections that could be on the board from the other side, but after disassembling the phone, there does't seem to be anything on the other side of the board that needs that certain force to help the screen to light up....idk, this just boggles the mind.
...anyone has any clue?!?
BTW, phone is working great even with the cracked screen, playing Dark Meadow just fine
Click to expand...
Click to collapse
Probably what's referred to as a dry joint or some other connection not connecting very well, not uncommon in electronics.
You need to get it repaired or replaced, simple as that. If it is a dry joint under one of the chips that use a ball grid array of solder points, you will never be able to sort that out yourself and it would be scrapped more than likely rather than a repair attempted for such a fault. To repair, it would need to go into a special over to heat it enough to melt the solder under the chip. Exerting pressure will just eventually make things worse as you can end up fracturing more of the soldered connections as there is little give to resist flexing.
Regards
Phil

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