My screen died last night. The phone works as I can hear all the sounds and my bottom buttons still light up, etc but I have a black screen.
I called a local repair shop and they stated it wasn’t worth repairing and that they’d be guessing what parts need replacement. Based on the symptoms above is this true? Can anyone tell me if they know what part I would need to buy to try the repair myself? Is it worth trying to fix myself?
There are two parts, the screen itself and the digitizer. The digitizer is the actual glass you touch, if that's not cracked, then you are good with that. The screen is the actual lcd under the glass.
Both can be found on ebay for 20-50 bucks, and there are tutorials here and on youtube to show you how to take it apart and fix it. FYI, there are two types of lcd's, one with a small ribbon and one with a wider one. The only way to know if to take your phone apart so you order the right one.
Seems like I can get both parts from Amazon Prime for less than $50 total which makes this worth a try. Can you suggest a good tool kit for this project?
Thanks!
Sent from my PG86100 using Tapatalk
Not worth repairing? I'ts cheap as hell to repair your issue.
**LINK**
You can also buy the replacement parts from that website as well. However, you might browse ebay first to see if you can get the parts for cheaper.
Edit: If the guys at the repair shop can't have any kind of educated idea as to what would be the problem with your screen going out then i would suggest not letting them anywhere near any of your computers either.
1. If screen turns on when the phone initially starts and then stops working when Android attempts to load then you've obviously got a software issue.
2. If screen doesn't work at all during the phone's initial startup process then you've obviously got a hardware problem.
3. A quick Google search shows the parts involved in replacing a screen and countless videos on how to do it. Takes only a few minutes to get a complete understanding of how it's done (It's not all that dissimilar from replacing a laptop screen). And it probably take 30-45 minutes, taking it slow since it would be a new process for the tech, to actually do the replacement.
4. Any semi-decent tech should be able to diagnose your problem within 5 minutes of looking at the phone and then have your phone back to you an hour and a half after receiving the parts.
Concordium said:
Not worth repairing? I'ts cheap as hell to repair your issue.
**LINK**
You can also buy the replacement parts from that website as well. However, you might browse ebay first to see if you can get the parts for cheaper.
Edit: If the guys at the repair shop can't have any kind of educated idea as to what would be the problem with your screen going out then i would suggest not letting them anywhere near any of your computers either.
1. If screen turns on when the phone initially starts and then stops working when Android attempts to load then you've obviously got a software issue.
2. If screen doesn't work at all during the phone's initial startup process then you've obviously got a hardware problem.
3. A quick Google search shows the parts involved in replacing a screen and countless videos on how to do it. Takes only a few minutes to get a complete understanding of how it's done (It's not all that dissimilar from replacing a laptop screen). And it probably take 30-45 minutes, taking it slow since it would be a new process for the tech, to actually do the replacement.
4. Any semi-decent tech should be able to diagnose your problem within 5 minutes of looking at the phone and then have your phone back to you an hour and a half after receiving the parts.
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Click to collapse
#2 describes my phone except the screen came back on today so it is intermittent or possibly in the process of dying. The phone is rooted but running stock so I don't think software is the issue.
Sent from my PG86100 using Tapatalk
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hey all i am currently having a problem with me htc s621.
when my phone is on it randomly turns to a white screen after a 2 day period or so. and after a while of turning off phone/taking out battery/taking out sim card and doing this a lot it goes back to normal. im getting pretty mad and was wondering if i need to get my phone replaced or what.
any advice is helpfull. and the phone is not updated to 6.1 or anything like that. btw it all started to happen after i dropped my phone one time. i am not sure if that helps or not.
thanks in advance
laserjetx
The phone may be damaged. Is it a stock phone or has it be flashed with a rom?
it is purely stock no upgrades at all. today it did something new, it was white then 20 min later wen back to normal without me turning it off or anything. should i bring it in into warintee or anything i can do to help it?
I have seen simular situations before. It is possible that when you dropped it, the ribbon cable connecting the LCD to the board became dislodged and is only making a partial connection. Or the LCD is just plain broken and needs to be replaced. You can get a new LCD on ebay for around $30 USD and do it yourself or take it to a repair shop and have then look at it for you.
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
White Screen, A Backlight Problem
laserjetx said:
i believe i will take it into the store tommorow. get a professional statement and opinion to see what i should do. thanks alot guys
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Click to collapse
I recall reading some time back concering the cause of the white screen had something to do with the backlight time, try making some adjustments with the backlight. Also do a serious search for that old thread dealing with this problem..............!
You would probably need a new screen and the best option would be to replace it yourself because you could find a cheap one off ebay and then just youtube and you could find on how to install the new screen.
I just bought my phone 4 days ago, and I'm having issues with the screen responsiveness. It just freezes up at times, sometimes it thinks one finger is touching it and does the whole zoom in/out thing when I touch it, randomly issues commands, touch buttons at the bottom don't respond, and only way it works for a lil again is to touch the power button to turn the screen off and back on. I have a link attached which shows the main problem area is when a lil pressure is put near the bottom, everything starts getting glitchy. It does this with all 3 ROMs I've used, which is another thing, I have to un root it so I can bring it to the sprint store. Since it's a brand new phone, and only 4 days old so far, do you think they will just replace it with another new model, or a refurb? I'd be extremely mad if it's a refurb since it's still in the 30 days. They also added TEP to my plan which I havent taken off yet. But since this is a hardware issue..
http://www.youtube.com/watch?v=I7-sNFfQhMY
The video doesn't even begin to show all the problems, but that's one I can replicate pretty well by holding it at the bottom.
Sometimes you get a bad phone HTC isn't perfect since you are within 30 sprint will switch it for a new one no charge.
Just go get a replacement
like others have said get a replacement simple and easy
CheesyNutz said:
like others have said get a replacement simple and easy
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Click to collapse
Eh, I'm on my third replacement, and gettng the last wasn't exactly "simple and easy ". Oh, and guess what needs to get replaced again due to another faulty display (interestingly this is the first phone I'm returning for the display... unless you count screen separation)?
Order a replacement, and when you get it, don't walk out of the store until you're sure the phone is working as it should.
Make sure they are not going to place an upgrade 20.00 fee on your bill.I had a bad screen as far as lifting up out of the frame from the bottom and light leaking out.When I went online a few days later to view my bill there was a upgrade fee and I had to call them but it was painless just had to give up about 5 minutes to get it done.
Just FYI
I'm really hoping when I go in tomorrow, they can return my phone and get a NEW one on the spot. I dont want them telling me they have to order it, etc, because I know they have a lot in stock. Do I just tell them I want a replacement because my screen is messing up when touching the rim of the screen? I really hope I dont get hassled. The phone is back to stock, S-ON, fully unrooted.
This video shows the issue even more. It's so bad today, I can barely use the phone
http://www.youtube.com/watch?v=qW5f1nHUmwY
I got my replacement today, brand new, hardware 0004. My first one was 0003. I am slightly disappointed because I can tell I have the "bad" screen version. It has a much more yellow tint to it than my first one. My rebate is also going to be declined now unfortunately, and it's going to be a hassle I can already tell.
Edit: I thought I have the worse screen, but it looks a lot better than the youtube comparison video I have seen. It also fades the different brightness settings rather than a solid quick change using power control. It still is a tad more yellow I think. I hope I can root this one just as easy as my last one.
I have a HTC one X, got the black screen of death. I assumed it was a loose connection as the phone is sometimes dropped. I found a forum online mentioning that its the motherboard thats faulty.
I had the phone fixed by HTC after the LED screen was shattered, this cost me around 140 quid. They sent me a refurbished phone, I noticed the screen flickered under certain colours but assumed it was a driver issue. I updated the phone and found 2 updates and seemed fine after that.
Then few days back I put my phone down for couple hrs and come back to it to find the screen is black. Apparently is the video driver shorting or something.
HTC basically gave me faulty phone, thats how i see it, just wondering if I was to send it off what do they look for to see if the case has been opened. Hopefully I can seal it back and they might not notice?
I wanted to fix it myself initially, because I have data on my phone thats not backed up.
Also is the motherboard replacement under warranty or?
Hello.
If you open the phone, i would assume they can see its been opened before. This can be done in many ways. Some screws show signs of having been removed, and scratches on the top of the screws also indicates this.. Then there are the "warrenty if void" stickers across places you need to breach.
Do you plan on opening up the phone? From what you write you have not yet opened the (faulty) phone you got from them, as a replacement? If they gave you a faulty phone, they did not fix the issue with it (you still have issues), and then i believe it should be straight forward to return it. Simply telling them what you write here (got it, noticed wierd stuff, updated it and then it seemed fine, but now its dead). The phone never REALLY worked, after you got it back (refurbished = phone returned to HTC that they send out to other customers as "NEW" while its in fact "CLEANED AND AS-GOOD-AS-NEW" - right?)
My advice would be to NOT OPEN the phone, start by having them replace it. If THAT fails, you can resort to opening it yourself.
Kind Regards
TwinAdk
The problem was I was kinda impatient, and assumed it was a loose connection. Also I have data on the phone and was convinced I could fix it myself (have done other phones). I know when you send the phone off they get wiped before any work is done on them.
I have opened it, there was one screw at the top of the phone with a void print on it. I didn't scuff the screw and was put back in the exact same place.
There was no void stickers or tags to move, the only thing was the battery was stuck down to the base of the phone. It's now loose, i was hoping if i just stick that back and send it off they won't notice anything. There's no marks inside or outside of the phone, look new still.
AW: What do repair companies look for to see if warranty is void on phones?
Well I think there is no way to get a new phone, because you bought a refurbished phone. There is a warranty on refurbished phones, but I'm pretty sure that its nearly impossible to proof that it was their fault or already damaged when you got it.
Sent from my HTC One X using xda app-developers app
I bought the phone brand new from a phone company (in store), since then I've had the phone fixed 3 times. Twice was my fault, but the other fault was the touch screen buttons on the bottom of the phone. They were no longer responsive.
I basically shattered the LED screen, sent it off to HTC, paid 140 quid for repair and sent me this crappy refurbished phone back. This one had the flickering issues and eventually fried the motherboard. Something about shorting the video driver i read in another xda thread.
Hey guys,
So I actually upgraded from my G2 about a year ago because of a hardware issue with the phone. I basically developed problems with the screen and it turned out the problem was the power ribbon between the keyboard and screen. Luckily, I was able to salvage my data from the phone before I basically (and unintentionally) killed the screen by poking the power ribbon to try to fix the screen issue. So for the past year, it's kinda just sat in my desk and I just feel really bad about letting a perfectly good phone go to waste if I have the chance to fix it. Only problem is that is that I don't want to drop tons of money on an expensive screen replacement so I was wondering if someone could point me in the right direction with buying a replacement.
I don't want the cheapest option. I just want the best option (and preferably some instructions too!) for a screen and/or ribbon replacement and I'll gauge whether I want to restore my phone or not.
Thank you and kudos for those who are still using the phone! I miss it so much.
Can't really say how much it will cost where you live, but I find LCDs for about 20 and and flex cables around 30 where I live. Usually eBay is a good place to pick these up, being the flex sounds for sure bad I would start with buying that.
Instructions can be found with quick Google or YouTube searches
Sent from my Nexus 7 using xda premium
Hey all. I have a problem here with my HTC 10. I purchased it as soon as it came out through Verizon. It's rooted, unlocked bootloader and running ViperROM. Besides the terrible WIFI range, the phone has been flawless.
Here's the problem: as of a couple days ago, when I tap the screen near the top, theres no response...unless I zoom in. For example, Craigslist. I buy/sell stuff on there. When I tap in the search bar at top of screen, nothing happens unless i pinch zoom, then it responds just fine. It's not just Craigslist, it's other sites too. Is there a calibration app that fixes the issue? I tried an app called Touchscreen Calibration by RedPi apps. My phone passed all the tests!?
Is there a different app you'd recommend?
Would a faulty digitizer be the most likely culprit if it is indeed a hardware problem?
The other side of my delimma is the battery life is horrid now. There's a local repair shop near my house, they claim they can replace my battery for $65.00. They said it would take a couple days to special order the battery, I pay 1/2 up front and tge other half when part comes in and they install it.
They claim it takes about a 1/2 hour to install it while you wait. I made it clear that this is an HTC 10, which from what I've read, is a NIGHTMARE to work on. I was assured that they have worked on this model and have no problem doing it. I've researched the company and it has a ton of good reviews. The few negative reviews seem to be regarding longer times than quoted to get parts.
The following input would be great:
#1 Any thoughts on my screen issue?
#2 A decent Calibration app?
#3 Thoughts on a pro shop working on this phone/Price quoted.
#4 Maybe have them install a new digitizer since the phone will be open already?
Sorry for the long post!
Thanks for any input.
Just an update if anyone is interested. I had the repair place order me a new battery earlier this week. They called this morning to say the battery came in. Went up there this afternoon and waited for repair. Took 1.5 hours. The guy installed new battery but damaged the LCD. It's not destroyed, but has a couple bad spots. It still functions so it's not a huge deal. The guy owned the damage, apologized and is ordering me a new LCD at no cost. He said it happened when seperating the screen. He said HTC's are a ***** and it sometimes happens.
I'm glad I didnt attempt it, even the professional had a tough time!