Develop Bugs

phone sense UI keeps force closing.

just uninstalled some apps and now my desire keeps restarting the sense saying "the application HTC sense (process com.htc.launcher) has stopped unexpectadley.please try again. phone is now useless even using an app killer on sense it just restarts and round in circles i go. now unable to use any function of the phone has any one encountered this and can help?

same here
did you manage to find a solution to the problem ?
reinstalling all the removed application hasn't changed a thingh - keeps crashing
I tought the problem might have been with either some LCOALE plug-in that where still in some profiles o Beautiful Widget that where still on some screen but reinstalling them makes no difference
Hard reset is the only option i can see at the moment

I've encountered his yesterday when I tried to switch to another Scene.
Anyway, I found a way around this without having to hard reset.
Everytime you see the force close button, tap it. But all the while, spam the hardware search key until the search bar shows up. Type the first few letters for "Applications". You should be able to access the Applications settings menu. Go into "Manage applications". Go into "HTC Sense" and tap "Clear data". This will erase all your Scenes but it's better than doing a hard reset.

thanks ohyeahar your suggestion was very helpfull
I got to the applications but "manage application" would force close as well - so I searched for settings and was able to get to "Personalize" and "Change the Scenes" to the "Clean State" (probably any othe default scene would have worked as well) and stopping the FC loop -
that leades me to belive the problem was probably caused by beautiful widged being uninstalled (it was my clock)

The easiest solution to this type of problem is to go into safe mode.
Power down the device, and then power on again whilst holding down Menu, and keep Menu held down until the device is fully booted.
You will now be in safe mode (it will say safe mode in the bottom left corner), which prevents all 3rd party apps and widgets from running.
You can then uninstall/delete or whatever.
Regards,
Dave

Thanks Dave was not aware of that possibility and I'm sure it'll be usefull in the future
-------------------------------------
Sent via the XDA Tapatalk App

FC again
well I'm having the same problem again ....
I probably got a bit over confident knowing that a safe mode existed and tried to switch to a saved screen configuration that still included the BW clock and the loop started all over again but now - even after deleting all the custom scenes - even choosing the clean slate scene doesn't help
if I go in SafeMode it still FC the sense UI and reboots the device.....
and "Manage Application" was FC even before when everything also was working
I feel like I'm back using WinMobile phones :-(

even after killing all the running processes it still do the same FC loop - I'll guess there are no other option but to HR
what will I lose by doing-it? and what is the best procedure to use?
thanks

Try this site myhtcdesire.com/tutorials as it has details for fixing the problem.

thanks for the link chesterdob but that solution was already posted by ohyeahar (look at post #3) and in my case doesn't work becouse "manage applications" causes a FC of it's own
how can I make a Hard Reset in this situation ?

I have no clue what's wrong, help!

Alright I have a problem with my N7.
Putting it here since more people see this thread
So I guess my N7 restarted sometime at night and when I turned it on, I noticed that first my password lock wasnt there, nor was there a lockscreen.
Then a notification came up saying:
"Unfortunately, Google partner setup has stopped.
My notification bar, wifi, and home buttons dont work. I can force stop apps in the settings, but anytime i click clear cache it reboots.
I tried to do a factory reset and when I enter my password lock and click ok, then settings force closes. I'm not sure what to do.
I forced stopped google partner setup and gallery, those two popups came when the N7 would turn on that it wouldnt work. Now they dont come up anymore but that didnt solve anything.
Any help??
I am stock and unrooted btw. The night before this happened all I did was watch netflix

some other things to add, if i uninstall an app, it reboots and the app wont uninstall.
The notification bar actually comes down, its the other one with the toggles that doesnt.

well I was able to get into recovery mode and do a factory reset that way. Didn't know that was possible without root haha. Everything seems to be ok for now...

tankmaster90 said:
well I was able to get into recovery mode and do a factory reset that way. Didn't know that was possible without root haha. Everything seems to be ok for now...
Click to expand...
Click to collapse
When stuff like that happens I get paranoid my nand or ROM is bad and do all sorts of tests lol.
I'm glad to hear that all is well again. Now root that puppy put twrp on it, make a backup and flash a good ROM lol.

Lag/crashing/Sense Home not working

Hello there,
I am posting this thread with a problem. Roughly a year ago I purchased the HTC M9 (after 2 very satisfied years using the M7). Up untill about a week ago everything was working fine for me, the only small issue I've had so far is the lack of memory space. Although this issue was easily solved by simply upgrading my device using a Sandisk SD card.
However, since a couple of days my device started overheating very quickly and lagging. Again, I tried to fix this by rebooting the phone and using CCleaner to clean up some of the junk on the device. Now here comes the actual problem: this morning I was simply using the Youtube app to watch a video when my device suddenly crashed (with 50% battery life). I plugged my phone into a charger and booted up the device again but I get a an error report saying "Sense Home stopped working", which means I'm currently unable to use my device. For some reason the HTC report function is bugged aswell, as I cannot seem to send an error report to HTC.
Can anybody tell me what is going on here and how I could solve this problem? I'm very dependent on my phone because of university and work and would like to fix this as soon as possible and preferably not with a hard reset.
Thanks in advance.

Okay I went ahead and tried out something myself based on the following on a thread on androidcentral com titled ""Unfortunately, HTC Sense has stopped" loop" (I'm not allowed to post links yet)
So I went to Apps and cleared the cache of the Sense Home app (without being in safe mode). My phone started working again, but I lost alot of information as apps like Whatsapp and Google Chrome are completely reset and I lost my contacts. Is there any way I can fix this process?

I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.

Solution to Sense Home crash loop
Kamir Tyree said:
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Click to expand...
Click to collapse
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."

I have the same problem which started at the same time.
Tried everything, clearing Sense cache, system cache from recovery, installed custom recovery and Revolution HD rom its all the same... Everytime after few minutes or hours same problem occurs! Loop Sense crashing, rebooting, wifi turning on and off by itself...
Please someone help

Hi guys, I had the same problem just two weeks ago. Tried cache clearing, factory reset, yada yada yada. Despite all the error report pop ups I managed to use Google app to get to play store, and updated sense home from there. That did the trick. I lost all my contacts and apps but still the phone works again.

devinbost said:
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
Click to expand...
Click to collapse
Thanks, great solution, apps and everything still there - I was so worried. For me this problem was a show stopper, do I even consider getting another HTC phone?? Why can't HTC modify Home Sense to disable the alert, once initiated, when the battery is fully charged, then this very annoying, irritating and phone disabling problem would just go away?

Home and recents buttons not working

A very strange thing happens to me today.
My Pixel XL 128 (never rooted, with bootloader locked and running the lastest official Oreo) suffered a soft reboot when I clicked a YouTube link in the notification shade. After that, I ended up with home and recent buttons, not performing their actions. They still vibrated and the Home button kept the animation. The status bar did not showed notifications, even when they arrived (notification sounds continue to ring), and notification shade pulldown stops working. No mobile network either.
Has anyone else faced this thing?
I had to factory reset (through settings) to use my phone again.

The exact same thing happened to me today. I too am not rooted, all oem, 128gb too, have phone since January, upgraded to oreo several days ago.
Today, I was about to open an email from the notification shade, then the phone rebooted itself on its own, now after the reboot I am limited and can only use the back button. Home and Recents buttons are registering my touch (they both vibrate when I press them) but they don't do their jobs. And what's also strange is that before this happening I had 'vibrate on touch' off. Furthermore, I also can't bring down the notification shade past the first step where it shows the quick settings icons,and notifications no longer show up in the notification shade - it's always clear at the top. When I go into settings>developer options, it says 'this user has no developer options (something like that).
I went to Google's support chat via phone and they couldn't help me either, the same behavior in safe mode, only back button works. I asked support if they could help me troubleshoot the problem without having to do a factory reset and they ended up going down that street and said it's the only thing they could recommend to do.
Any recommendations?

Yep same thing has happened with me as well. I didn't factory reset but I did have to do a reboot for my buttons to work again. Also I get a lot of reboots when I'm using PiP for about 5 mins.

Green_Laser said:
The exact same thing happened to me today. I too am not rooted, all oem, 128gb too, have phone since January, upgraded to oreo several days ago.
Today, I was about to open an email from the notification shade, then the phone rebooted itself on its own, now after the reboot I am limited and can only use the back button. Home and Recents buttons are registering my touch (they both vibrate when I press them) but they don't do their jobs. And what's also strange is that before this happening I had 'vibrate on touch' off. Furthermore, I also can't bring down the notification shade past the first step where it shows the quick settings icons,and notifications no longer show up in the notification shade - it's always clear at the top. When I go into settings>developer options, it says 'this user has no developer options (something like that).
I went to Google's support chat via phone and they couldn't help me either, the same behavior in safe mode, only back button works. I asked support if they could help me troubleshoot the problem without having to do a factory reset and they ended up going down that street and said it's the only thing they could recommend to do.
Any recommendations?
Click to expand...
Click to collapse
Exact same symptoms for me on a Nexus 6P with Oreo.

Same happened to me. Stock Pixel XL, 128GB, Oreo. Even applied the latest September update but no dice.
Do the "Nova Launcher" fix.
1. Install Nova Launcer. nb. Play Store not installing anything for me, so downloaded the apk with Chrome (google for Nova Launcher.apk).
2. Allowed from unknown Sources
3. Opened Nova from App drawer (or can set as default launcher).
4. Hold down on empty space -> Widgets -> scroll the bar across to Activities. Hold down and drag onto home screen somewhere.
5. Scroll down to Setup Wizard and hold down on "SetupWizardUpgradeActivity".
6. Complete the setup options and candy!

ozvic said:
Same happened to me. Stock Pixel XL, 128GB, Oreo. Even applied the latest September update but no dice.
Do the "Nova Launcher" fix.
1. Install Nova Launcer. nb. Play Store not installing anything for me, so downloaded the apk with Chrome (google for Nova Launcher.apk).
2. Allowed from unknown Sources
3. Opened Nova from App drawer (or can set as default launcher).
4. Hold down on empty space -> Widgets -> scroll the bar across to Activities. Hold down and drag onto home screen somewhere.
5. Scroll down to Setup Wizard and hold down on "SetupWizardUpgradeActivity".
6. Complete the setup options and candy!
Click to expand...
Click to collapse
Wowzers. That worked! :good: Thank-you! What led you to finding that solution?

WillyBorgChuck said:
Wowzers. That worked! :good: Thank-you! What led you to finding that solution?
Click to expand...
Click to collapse
Lots of Googling! I did not want to factory reset!!
Sent from my Pixel XL using Tapatalk

ozvic said:
Lots of Googling! I did not want to factory reset!!
Click to expand...
Click to collapse
Interesting. That's fixed the UI issues in their entirety, and Developer Options are now available again too. And apps are once again downloading and installing/updating from Google Play. I wonder what on Earth got wedged and how? Bizarre.
Thanks again.

I got the same with my stock XL 128 seemed to just happen for no reason, after messing around with none of the bottom buttons working the square changed to two rectangles on top of each other as the screen went split screen again for no reason after that I could press the "recent" now split screen button to get the options up to select what I wanted on the second half of the screen when I canceled out of that everything was normal.
seems to be a problem with the picture in picture or the split screen, I don't know how I got into it or out of it but just messing around eventually did it for me. it did have me worried at first as at the time I was in google maps and couldn't get out or even use google maps, the bottom buttons reacted as if they worked but ultimately did nothing until the recent button changed.

WillyBorgChuck said:
Interesting. That's fixed the UI issues in their entirety, and Developer Options are now available again too. And apps are once again downloading and installing/updating from Google Play. I wonder what on Earth got wedged and how? Bizarre.
Thanks again.
Click to expand...
Click to collapse
Apparently it thinks initial setup is running (or maybe it is in background). During setup it stops you from pressing home, or switching apps, or doing anything of significance. I guess running the setup to completion clears that flag.
Sent from my Pixel XL using Tapatalk

Same here: Needed reboot to get "recent apps" button working (although it did "light up" when i used it).

THANK YOU!
I've had a lot of Google phones issues lately and woke up to this and was getting ready to be annoyed all day. Super easy fix as I run Nova Full anyway!

Saviour
You my friend are amazing. Google were absolutely useless, this fixed the problem and introduced me to Nova, double bonus

Thank you - Just the solution that I was looking for.
Thank you! I registered at xdadevelopers just to say that. I too did not want to do a factory reset and the change User to Guest option was not available. I also tried the enable screen lock to Pattern and rebooted.
Going to Nova Launcher and following your instructions to a T fixed the issue.
Grateful for your effort and time.

ozvic said:
Same happened to me. Stock Pixel XL, 128GB, Oreo. Even applied the latest September update but no dice.
Do the "Nova Launcher" fix.
1. Install Nova Launcer. nb. Play Store not installing anything for me, so downloaded the apk with Chrome (google for Nova Launcher.apk).
2. Allowed from unknown Sources
3. Opened Nova from App drawer (or can set as default launcher).
4. Hold down on empty space -> Widgets -> scroll the bar across to Activities. Hold down and drag onto home screen somewhere.
5. Scroll down to Setup Wizard and hold down on "SetupWizardUpgradeActivity".
6. Complete the setup options and candy!
Click to expand...
Click to collapse
Thank you soooooooo much for your solution which worked flawlessly and saved me a lot of hassles!!!

Same story, pixel xl 128 GB , stock, no rooted, just reboot , talk with Google , did reset, and yesterday reboot again just laid on my chair.... I don't now what is the problem ....

Pixel XL home button
WillyBorgChuck said:
Wowzers. That worked! :good: Thank-you! What led you to finding that solution?
Click to expand...
Click to collapse
Hi, I've tried downloading Nova and Nova Prime, so desperate with this issue, I paid for it. Of course, it won't download, when I hit install, I get "install pending" or "downloading" this is going on for 4 days now. Please help!!!!

had my screen freeze again today with it being non responsive, it seems to be every time I leave chrome open and chuck it in my pocket, forcing the phone off and turning it back on fixed the problem this time, no clue what is going on with it as it only seems to happen with chrome.

You need to download the apk file through chrome, not through the google play store.
I have to say, thank you for posting that solution! I had this exact thing happen to my phone today, no idea why, but it sure was annoying!

All the same stuff happened to my Pixel XL original. Even lost "ok Google" spoken activation of assistant, and the night light failed to operate even though turned on in settings. Followed Google's advise and did the factory reset. Worked for about 3 days then bang, soft rebooted on its own while switching apps, and then all problems returned. Had the phone for just 6 months so Verizon sent me a replacement. Will see if it holds up. I told Verizon that if it fails again I want a Pixel 2!!!

Question "At a Glance" no longer showing temperature on the lock screen

Hello,
I've had this issue since launch and I can't figure a way to fix this. Basically, when I first got my phone, the lock screen was displaying the temperature under the time, with a "tap to learn more" button. And after clicking that, it simply vanished from existence, never to be seen again. It does show itself back when there's a Google Calendar event, but the temperature is gone. And after doing a factory reset recently, the temperature is back, with the "tap to learn more" (which I don’t plan to press, now that I know this will make it go away)
Is there a way to fix this? Thanks

That's a lot of overkill
Find the app and clear it's data next time.
There may be a conflict... like with the Google app*. Could be in settings, somewhere, or in notifications. Disable all power management for now... it will cause erratic behavior.
You need to play with it.
* that nasty little permission to change system settings... can be misused.

blackhawk said:
That's a lot of overkill
Find the app and clear it's data next time.
There may be a conflict... like with the Google app*. Could be in settings, somewhere, or in notifications. Disable all power management for now... it will cause erratic behavior.
You need to play with it.
* that nasty little permission to change system settings... can be misused.
Click to expand...
Click to collapse
I get it. But I had to reset my phone anyway.
My problem is that it shows the temperature, but as soon as I press the "tap to learn more" thing, it shows a slide about at a glance and it just goes away.
So I don't think it's a permission issue if it works just fine before clicking on the forsaken text

Andrew8578 said:
I get it. But I had to reset my phone anyway.
My problem is that it shows the temperature, but as soon as I press the "tap to learn more" thing, it shows a slide about at a glance and it just goes away.
So I don't think it's a permission issue if it works just fine before clicking on the forsaken text
Click to expand...
Click to collapse
You need to track down the associated apks first then look them over. It may be a glitch that you can correct or maybe resetting the apk data is the only way to correct it.
Try clearing the system cache.
Try it in Safe mode to rule out 3rd party apps.

blackhawk said:
You need to track down the associated apks first then look them over. It may be a glitch that you can correct or maybe resetting the apk data is the only way to correct it.
Try clearing the system cache.
Try it in Safe mode to rule out 3rd party apps.
Click to expand...
Click to collapse
The question is, does it even work for you? I understood that it will be fixed eventually but nah.
Also what kind of apk are you talking about? This is literally the lock screen

Andrew8578 said:
The question is, does it even work for you? I understood that it will be fixed eventually but nah.
Also what kind of apk are you talking about? This is literally the lock screen
Click to expand...
Click to collapse
I don't have that device but troubleshooting is troubleshooting. You need to dig around for the apk but it's most likely there under system apps.
It's possible the firmware flash was corrupted if so a factory reset won't work. More likey it's a glitch.
Hopefully someone here knows the answer but it's not a major issue. I would tend to just ignore it other then to play with it as a curiosity. No doubt you'll find better fish to fry...