A very strange thing happens to me today.
My Pixel XL 128 (never rooted, with bootloader locked and running the lastest official Oreo) suffered a soft reboot when I clicked a YouTube link in the notification shade. After that, I ended up with home and recent buttons, not performing their actions. They still vibrated and the Home button kept the animation. The status bar did not showed notifications, even when they arrived (notification sounds continue to ring), and notification shade pulldown stops working. No mobile network either.
Has anyone else faced this thing?
I had to factory reset (through settings) to use my phone again.
The exact same thing happened to me today. I too am not rooted, all oem, 128gb too, have phone since January, upgraded to oreo several days ago.
Today, I was about to open an email from the notification shade, then the phone rebooted itself on its own, now after the reboot I am limited and can only use the back button. Home and Recents buttons are registering my touch (they both vibrate when I press them) but they don't do their jobs. And what's also strange is that before this happening I had 'vibrate on touch' off. Furthermore, I also can't bring down the notification shade past the first step where it shows the quick settings icons,and notifications no longer show up in the notification shade - it's always clear at the top. When I go into settings>developer options, it says 'this user has no developer options (something like that).
I went to Google's support chat via phone and they couldn't help me either, the same behavior in safe mode, only back button works. I asked support if they could help me troubleshoot the problem without having to do a factory reset and they ended up going down that street and said it's the only thing they could recommend to do.
Any recommendations?
Yep same thing has happened with me as well. I didn't factory reset but I did have to do a reboot for my buttons to work again. Also I get a lot of reboots when I'm using PiP for about 5 mins.
Green_Laser said:
The exact same thing happened to me today. I too am not rooted, all oem, 128gb too, have phone since January, upgraded to oreo several days ago.
Today, I was about to open an email from the notification shade, then the phone rebooted itself on its own, now after the reboot I am limited and can only use the back button. Home and Recents buttons are registering my touch (they both vibrate when I press them) but they don't do their jobs. And what's also strange is that before this happening I had 'vibrate on touch' off. Furthermore, I also can't bring down the notification shade past the first step where it shows the quick settings icons,and notifications no longer show up in the notification shade - it's always clear at the top. When I go into settings>developer options, it says 'this user has no developer options (something like that).
I went to Google's support chat via phone and they couldn't help me either, the same behavior in safe mode, only back button works. I asked support if they could help me troubleshoot the problem without having to do a factory reset and they ended up going down that street and said it's the only thing they could recommend to do.
Any recommendations?
Click to expand...
Click to collapse
Exact same symptoms for me on a Nexus 6P with Oreo.
Same happened to me. Stock Pixel XL, 128GB, Oreo. Even applied the latest September update but no dice.
Do the "Nova Launcher" fix.
1. Install Nova Launcer. nb. Play Store not installing anything for me, so downloaded the apk with Chrome (google for Nova Launcher.apk).
2. Allowed from unknown Sources
3. Opened Nova from App drawer (or can set as default launcher).
4. Hold down on empty space -> Widgets -> scroll the bar across to Activities. Hold down and drag onto home screen somewhere.
5. Scroll down to Setup Wizard and hold down on "SetupWizardUpgradeActivity".
6. Complete the setup options and candy!
ozvic said:
Same happened to me. Stock Pixel XL, 128GB, Oreo. Even applied the latest September update but no dice.
Do the "Nova Launcher" fix.
1. Install Nova Launcer. nb. Play Store not installing anything for me, so downloaded the apk with Chrome (google for Nova Launcher.apk).
2. Allowed from unknown Sources
3. Opened Nova from App drawer (or can set as default launcher).
4. Hold down on empty space -> Widgets -> scroll the bar across to Activities. Hold down and drag onto home screen somewhere.
5. Scroll down to Setup Wizard and hold down on "SetupWizardUpgradeActivity".
6. Complete the setup options and candy!
Click to expand...
Click to collapse
Wowzers. That worked! :good: Thank-you! What led you to finding that solution?
WillyBorgChuck said:
Wowzers. That worked! :good: Thank-you! What led you to finding that solution?
Click to expand...
Click to collapse
Lots of Googling! I did not want to factory reset!!
Sent from my Pixel XL using Tapatalk
ozvic said:
Lots of Googling! I did not want to factory reset!!
Click to expand...
Click to collapse
Interesting. That's fixed the UI issues in their entirety, and Developer Options are now available again too. And apps are once again downloading and installing/updating from Google Play. I wonder what on Earth got wedged and how? Bizarre.
Thanks again.
I got the same with my stock XL 128 seemed to just happen for no reason, after messing around with none of the bottom buttons working the square changed to two rectangles on top of each other as the screen went split screen again for no reason after that I could press the "recent" now split screen button to get the options up to select what I wanted on the second half of the screen when I canceled out of that everything was normal.
seems to be a problem with the picture in picture or the split screen, I don't know how I got into it or out of it but just messing around eventually did it for me. it did have me worried at first as at the time I was in google maps and couldn't get out or even use google maps, the bottom buttons reacted as if they worked but ultimately did nothing until the recent button changed.
WillyBorgChuck said:
Interesting. That's fixed the UI issues in their entirety, and Developer Options are now available again too. And apps are once again downloading and installing/updating from Google Play. I wonder what on Earth got wedged and how? Bizarre.
Thanks again.
Click to expand...
Click to collapse
Apparently it thinks initial setup is running (or maybe it is in background). During setup it stops you from pressing home, or switching apps, or doing anything of significance. I guess running the setup to completion clears that flag.
Sent from my Pixel XL using Tapatalk
Same here: Needed reboot to get "recent apps" button working (although it did "light up" when i used it).
THANK YOU!
I've had a lot of Google phones issues lately and woke up to this and was getting ready to be annoyed all day. Super easy fix as I run Nova Full anyway!
Saviour
You my friend are amazing. Google were absolutely useless, this fixed the problem and introduced me to Nova, double bonus
Thank you - Just the solution that I was looking for.
Thank you! I registered at xdadevelopers just to say that. I too did not want to do a factory reset and the change User to Guest option was not available. I also tried the enable screen lock to Pattern and rebooted.
Going to Nova Launcher and following your instructions to a T fixed the issue.
Grateful for your effort and time.
ozvic said:
Same happened to me. Stock Pixel XL, 128GB, Oreo. Even applied the latest September update but no dice.
Do the "Nova Launcher" fix.
1. Install Nova Launcer. nb. Play Store not installing anything for me, so downloaded the apk with Chrome (google for Nova Launcher.apk).
2. Allowed from unknown Sources
3. Opened Nova from App drawer (or can set as default launcher).
4. Hold down on empty space -> Widgets -> scroll the bar across to Activities. Hold down and drag onto home screen somewhere.
5. Scroll down to Setup Wizard and hold down on "SetupWizardUpgradeActivity".
6. Complete the setup options and candy!
Click to expand...
Click to collapse
Thank you soooooooo much for your solution which worked flawlessly and saved me a lot of hassles!!!
Same story, pixel xl 128 GB , stock, no rooted, just reboot , talk with Google , did reset, and yesterday reboot again just laid on my chair.... I don't now what is the problem ....
Pixel XL home button
WillyBorgChuck said:
Wowzers. That worked! :good: Thank-you! What led you to finding that solution?
Click to expand...
Click to collapse
Hi, I've tried downloading Nova and Nova Prime, so desperate with this issue, I paid for it. Of course, it won't download, when I hit install, I get "install pending" or "downloading" this is going on for 4 days now. Please help!!!!
had my screen freeze again today with it being non responsive, it seems to be every time I leave chrome open and chuck it in my pocket, forcing the phone off and turning it back on fixed the problem this time, no clue what is going on with it as it only seems to happen with chrome.
You need to download the apk file through chrome, not through the google play store.
I have to say, thank you for posting that solution! I had this exact thing happen to my phone today, no idea why, but it sure was annoying!
All the same stuff happened to my Pixel XL original. Even lost "ok Google" spoken activation of assistant, and the night light failed to operate even though turned on in settings. Followed Google's advise and did the factory reset. Worked for about 3 days then bang, soft rebooted on its own while switching apps, and then all problems returned. Had the phone for just 6 months so Verizon sent me a replacement. Will see if it holds up. I told Verizon that if it fails again I want a Pixel 2!!!
Related
got an issue with the google nav app crashing on me.
a little background first though.
had this issue on the std rom, and tried flashing the current ARHD 31.3 rom in the hope of fixing it, it hasnt!
from a fresh boot, i can go into the google maps app, choose a location and then use the nav app go to there, no issues at all.
next time, i open maps, no issues at all, choose my location, and as soon as i hit start navigation, the nav screen opens, showing the next turn to make at the top, the voice is telling me where to go, but the main map screen, is flashing black and white.
it flashes like that for 5 or 10 seconds before crashing, the only way to restore navigation to a working state is to reboot the phone.
its getting rather annoying now, as i dont use the nav very often, i tend to need it occasionally, and its irritating to have to reboot the phone just to get the nav working.
as far as i am aware, the GPS works fine in everything else, (Maps, strava, gps test) it just seems to be nav thats causing the issue.
i've already tried clearing the cache from settings, apps, clear data, but i still get the same issue
any ideas on what might be causing this
cheers
sning said:
got an issue with the google nav app crashing on me.
a little background first though.
had this issue on the std rom, and tried flashing the current ARHD 31.3 rom in the hope of fixing it, it hasnt!
from a fresh boot, i can go into the google maps app, choose a location and then use the nav app go to there, no issues at all.
next time, i open maps, no issues at all, choose my location, and as soon as i hit start navigation, the nav screen opens, showing the next turn to make at the top, the voice is telling me where to go, but the main map screen, is flashing black and white.
it flashes like that for 5 or 10 seconds before crashing, the only way to restore navigation to a working state is to reboot the phone.
its getting rather annoying now, as i dont use the nav very often, i tend to need it occasionally, and its irritating to have to reboot the phone just to get the nav working.
as far as i am aware, the GPS works fine in everything else, (Maps, strava, gps test) it just seems to be nav thats causing the issue.
i've already tried clearing the cache from settings, apps, clear data, but i still get the same issue
any ideas on what might be causing this
cheers
Click to expand...
Click to collapse
Had this too on CM, thought it had something to do with the ROM but after reverting to stock exactly the same issue. You're not alone
http://forum.xda-developers.com/showpost.php?p=46517908&postcount=15438
Any update on this issue? I have exactly same issue on stocked One X with Sense 5.0, Android 4.2.2.
I have exactly the same problem. I'm wondering if it's a Sense or app issue. Either way, I submitted a bug report.
Sent from my HTC One X using Tapatalk
I turned off the hardware overlay in the Developer section, and it seems no problem anymore... Not thoughtfully tested yet, tho...
Still flashing and crashing HTC One X+
Google maps to navigation is still flashing and crashing - even after turning off hardware overlays.
Works 1st time after reboot. If I swipe the app away from recent apps screen, then it starts failing.
3rd time I start it, working again, but I figure it's going to happen again.
AT&T HTC One X+ phone,
Android 4.2.2, Sense 5.0,
SW number 2.15.502.1,
HTC SDK API level 5.41,
Kernel 3.1-10-gf4d5f91
build number 2.15.502.1 CL280456
Anyone ever get an answer to this? Last post I found was December 2013 and still nothing.
delete this
I think I've found a kind of workaround to prevent this problem.
When you search the location you want to reach, and you are faced to the tile with these info:
8 min (3,1 km)
some info about trip
[MAP]
Start navigation
Instead of click on "Start navigation", click on "8 min (3,1 km)", then when the map is open, click on "Departure" and maps should not crash.
I hope the explanation is enough clear, I've translated texts from the italian app so I'm not sure if I've did it in the right way.
fez vrasta said:
I think I've found a kind of workaround to prevent this problem.
When you search the location you want to reach, and you are faced to the tile with these info:
8 min (3,1 km)
some info about trip
[MAP]
Start navigation
Instead of click on "Start navigation", click on "8 min (3,1 km)", then when the map is open, click on "Departure" and maps should not crash.
I hope the explanation is enough clear, I've translated texts from the italian app so I'm not sure if I've did it in the right way.
Click to expand...
Click to collapse
Totally works! Thanks!
HTC One X
Cyanogen 10.2.1
I was so annoyed with this...
I have had this problem for the last year using the stock, rooted AT&T Rom for my HTC One X + My wifes phone that is an HTC One X does not seem to do this. I found when I removed the maps update it worked well. When it updated it seemed to work a few times then the flickering and crashing started up again.
I tried the other suggestion above.
Finally I noted that when I clicked on start nav and as soon as it tried to open the map if I hit the power button and waited a second and turned it back on the image was stable. Sometimes I couldn't catch it before it crashed but if I did it would do the trick.
Why doesn't google fix this?
Same here. One X with rooted stock ROM.
When the flickering starts, i turn off the screen and then back on. This works for me in most situations. Still really annoying.
I am getting this error message essentially making the phone useless. I got notification I had an update on Friday. It auto updated, I installed it, it rebooted, and this message continuously pops up and I cant use anything. Factory reset did nothing, and the only semi work around is I was able to get Nova Launcher on there. It semi works but the message comes up every time I lock and unlock the phone.
Nobody seems to know the answer to what the hell this is or what happened but I need someone who is smarter than I to help me fix it please. Any advice is very much appreciated. Phone is unrooted.
Thanks in advance.
Go to setting, General, Apps, All Apps, and fine "Home". Clear cache and reboot.
blackangst said:
Go to setting, General, Apps, All Apps, and fine "Home". Clear cache and reboot.
Click to expand...
Click to collapse
tried that, it didn't seem to work. Is there something I'm missing? Do certain apps cause this?
Having the same issue right after updating to 6.0; clearing cache didn't work for me either. I suppose I'll try a different launcher in the meanwhile.
"Unfortunately, Home has stopped
I am now rooted using the video instructions from ROOT JUNKY, but I am getting this error message "Unfortunately, Home has stopped" I went to the Apps setting and resets app preference and also clear the home cache but to no effect. i am able to get the simple home setting but not the other advance home setting. please help if you can. Thanks inadvance
LG G4 H815
Problem solved for Lg G4. Go to Settings, General, Apps swipe left to "All" then scroll down to "HOME" not easy home. Open it and clear cache and also "clear data" you will get a warning message when you try to clear data, but that's ok. I was afraid to do this but it works for me, It will only clear and Home screen preference or shortcut you had. You can setup your preferred shortcuts after again. restart and select "Home" as your default. Let me know if this helps
Think not.. Still home crashes
Nope, that's not a fix. All it did was wreck my app placements and settings.. Nothing else. Immediately after clearing the cache and data it crashed exactly the same way.
Home has stopped is becoming increasingly annoying, and also increasing in frequency. I'm going to try Uninstalling the app update that started it all: Voice Mate 4.70.10.
I'll see if this works. If so I'll post here. If not, consider this an open thread and hopefully someone in the G4 community with some skills and knowledge will find a solution.
Anyone found a solution to this problem?
Unfortunately home has stopped!!!!!!!!!
Talend said:
I am getting this error message essentially making the phone useless. I got notification I had an update on Friday. It auto updated, I installed it, it rebooted, and this message continuously pops up and I cant use anything. Factory reset did nothing, and the only semi work around is I was able to get Nova Launcher on there. It semi works but the message comes up every time I lock and unlock the phone.
Nobody seems to know the answer to what the hell this is or what happened but I need someone who is smarter than I to help me fix it please. Any advice is very much appreciated. Phone is unrooted.
Thanks in advance.
Click to expand...
Click to collapse
If you have an LG G4 you may have seen this message and waited for the home screen to re-start again, only to happen again and again, I’ve searched all the forums to no avail, so I installed another home screen to got rid of the problem, now have a permanent fix, you have to disable Smart Bulletins:
Go to apps, hit menu, select home screen settings, turn off Smart Bulletins.
Okay this has bugged the heck out of me for ages, maybe someone knows the answer to it.
The top notification bar (and sometimes the row underneath in certain apps) sometimes is completely unpressable, as if it's being blocked. I should note this happens on my Note 7, but has also occurred on my Note 3, my old S2 and even the S7. Which makes me think it must be a setting I choose, or an app I install.
Sometimes, I'll turn on my phone, go past the lock screen and I won't be able to drag the notification bar down. I found a workaround (which has worked on all my old phones).
- Turn the phone off
- Turn it back on
- On the lock screen try to drag the notification bar down (which doesn't do anything)
- Unlock the phone
- Then it works again!!
My mrs had this too, and my workaround fixed it.
This issue has spanned over multiple versions of Android and is now doing my head in.
Any ideas?
Some app overlay is on top of it such as: Flux, blue light filter, and things like that. Once disable the issue is gone. That might be your issue.
jonboyuk said:
Okay this has bugged the heck out of me for ages, maybe someone knows the answer to it.
The top notification bar (and sometimes the row underneath in certain apps) sometimes is completely unpressable, as if it's being blocked. I should note this happens on my Note 7, but has also occurred on my Note 3, my old S2 and even the S7. Which makes me think it must be a setting I choose, or an app I install.
Sometimes, I'll turn on my phone, go past the lock screen and I won't be able to drag the notification bar down. I found a workaround (which has worked on all my old phones).
- Turn the phone off
- Turn it back on
- On the lock screen try to drag the notification bar down (which doesn't do anything)
- Unlock the phone
- Then it works again!!
My mrs had this too, and my workaround fixed it.
This issue has spanned over multiple versions of Android and is now doing my head in.
Any ideas?
Click to expand...
Click to collapse
I would place a 90% bet on this being a carried over app problem. Have you tried a fresh reset and reproduced the problem?
Have you also tried the service test for Touch ans S Pen? *#0*#
Kansatsusha said:
Some app overlay is on top of it such as: Flux, blue light filter, and things like that. Once disable the issue is gone. That might be your issue.
Click to expand...
Click to collapse
I thought as much. I used to have Twilight installed but I deleted it and it hasn't solved my issue!
alltaken123 said:
I would place a 90% bet on this being a carried over app problem. Have you tried a fresh reset and reproduced the problem?
Have you also tried the service test for Touch ans S Pen? *#0*#
Click to expand...
Click to collapse
I think so too. One example I have an issue with is the offscreen memo function. I pull the stylus out and can write on the screen off, but the row of buttons along the top NEVER work! But, I should say on a hard reset it was fine until all the apps were installed and logged into, or a setting was put in place. The service test for S Pen and Touch works perfectly. All I can think is trying to install 1 app at a time, and seeing what happens as a result. Will be painful with 100+ apps though. I'm about to replace my N7 on the recall too so I want to hold off on a hard reset too.
I feel your pain, if it were me I would rather discover the erroneous app now than later. Perhaps a backup via smartswitch on PC (very fast over USB 3) and when you know which app restore the backup and delete the app accordingly?
alltaken123 said:
I feel your pain, if it were me I would rather discover the erroneous app now than later. Perhaps a backup via smartswitch on PC (very fast over USB 3) and when you know which app restore the backup and delete the app accordingly?
Click to expand...
Click to collapse
By pure luck. I found it. 3 years of pain and I nailed the bugger! Something you said triggered a thought process.
It was....
Cerberus security! An app that automatically hides itself from the draw once it's installed so usually never crossed my mind.
Disabling the "Block Status bar" feature in Cerberus fixed it.
PHEW!!!!!!!!!!! Thanks for this (both of you).
good for you!
Nexus 6 - stock Android
Android 7.0
Not rooted
Rebooted the phone when the phone seemed hung up. The notifications, home and recent buttons (The circle and square buttons) stopped working after the reboot. Only back button is working. The notifications don't work too. I can't enable the cellular data as well, and Google ID doesn't sync. In short only voice features (calling & text) work.
Interesting,but may not be notable ,is when the phone was rebooted and these functions we're lost, vibrate on key press was enabled.(which wasn't the case before)
I gather through threads here that some have successfully restored home and recent apps buttons as well as notifications by running setup wizard through Nova Launcher. But unfortunately I don't see the SetupWizardUpgradeActivity or setupTestActivity under setupWizard, when I tried to use Nova Launcher.
Has any one seen same/ similar issues with Nexus or other Android devices ?
Complete reset seems to be only other option. I am trying to avoid a complete reset if possible. ( I can't backup to restore after reset due to sync issue - device stopped sync)
Appreciate any help.
Wrong section. This is Pixel XL thread.
Understood. I see a number of pixel device owners reporting similar issues. (It looks like more of a SW issue than HW related). The Nexus 6 threads aren't that active and was hoping to get help from Pixel users if they saw and fixed similar issues.
I think it's called SetupExitActivity. It has no title, at the very bottom
Hi,
Does anyone has this issue that after December security update Pixel launcher kept crashing and stop responding?
Thanks!
Just installed. Not happening to me
Edit: i'm seeing a lot of people reporting this issue, did u get a workaround?
Yes. the pop up "Pixel launcher keeps stopping" appears, eve rebooting the phone in safe mode.(Pixel 2 XL)
Saw a bunch of reports about this. Clean flash or factory reset fixes it.
Helpful hint... When the toast message pops up, hit app info. Tap the 3 dot menu and hit uninstall updates. That fixed it for me.
You have to be quick with the fingers, though. It's kind of like playing Whack-a-Mole.
Happened to me, this happens because of gesture navigation i guess went to settings changed navigatio. To 3 button and crash disappears didnt try to revert back to gesture system
Edit: reverted back to gesture system, crashes returns, so did like what @omniatic said above and it works now, also to mention i remember before i installed a modded pixel launcher apk which enables pixel 4 swipe down to show notification settings but now in dec. update it already brings this feature
I couldn't get to uninstall update that fast...and message persist in safe mode.
I ended up factory reset the device and issue was gone.
Sort of disappointed, but finally rescue the phone.
omniatic said:
Helpful hint... When the toast message pops up, hit app info. Tap the 3 dot menu and hit uninstall updates. That fixed it for me.
You have to be quick with the fingers, though. It's kind of like playing Whack-a-Mole.
Click to expand...
Click to collapse
thanks a lot this helped me out
I did update yesterday and so far I don't have any problems. Hope it stays that way. BTW Google finally added swipe down to open notifications. ??
omniatic said:
Helpful hint... When the toast message pops up, hit app info. Tap the 3 dot menu and hit uninstall updates. That fixed it for me.
You have to be quick with the fingers, though. It's kind of like playing Whack-a-Mole.
Click to expand...
Click to collapse
Thanks man! Saved my day.