[Q] Please can any developer Help me? I'll pay good for that problem. - One (M8) Q&A, Help & Troubleshooting

I've bought HTC One M8 a week ago and excited to root that. So I did unlock bootloader and that phone is out of warranty now.
I noticed microphone is not working while talking and sound recording. But if I use speakerphone they hear me.
Microphone at the back working great. Is that possible with any program or firmware to use microphone at the back while in normal mode ?
If any1 make a program or apk like that, I'll pay good.
Please help me.
Regards..

Fataldose said:
I've bought HTC One M8 a week ago and excited to root that. So I did unlock bootloader and that phone is out of warranty now.
I noticed microphone is not working while talking and sound recording. But if I use speakerphone they hear me.
Microphone at the back working great. Is that possible with any program or firmware to use microphone at the back while in normal mode ?
If any1 make a program or apk like that, I'll pay good.
Please help me.
Regards..
Click to expand...
Click to collapse
Try a factory reset maybe?? Could be a software issue.

Was the microphone working before you unlocked the bootloader?

I did try that but still not works. I also try different roms and still same :/

redpoint73 said:
Was the microphone working before you unlocked the bootloader?
Click to expand...
Click to collapse
I really didn't try that. Btw microphone works great sometimes and sometimes not..

Please correct me if I am wrong but I think worst to worst you can always relock the bootloader, flash stock image, basically "un-root" to gain the warranty back?

Whileitlasted said:
Please correct me if I am wrong but I think worst to worst you can always relock the bootloader, flash stock image, basically "un-root" to gain the warranty back?
Click to expand...
Click to collapse
All HTC would have to do is look in bootloader to see it was RELOCKED instead of LOCKED.
It can be made LOCKED with s-off, and than made s-on again (although not sure about the s-on part, I haven't actually seen a process to do so). But HTC will always have a record of the bootloader being unlocked via HTCDev.com.
Although some have argued that HTCDev.com only tracks that a unlock bin code has been issued, and they have no way of knowing if you actually used that code or not.

redpoint73 said:
All HTC would have to do is look in bootloader to see it was RELOCKED instead of LOCKED.
It can be made LOCKED with s-off, and than made s-on again (although not sure about the s-on part, I haven't actually seen a process to do so). But HTC will always have a record of the bootloader being unlocked via HTCDev.com.
Although some have argued that HTCDev.com only tracks that a unlock bin code has been issued, and they have no way of knowing if you actually used that code or not.
Click to expand...
Click to collapse
So is there no way to talk with second microphone at the back?

If the mic works sometimes, there are 2 possibilities:
A firmware issue
Mic is loose.
1-Try upgrading/downgrading the firmware and see if that helps
2- If you are not concerned about warranty, open the phone and check the mic.
If warranty is still accountable, go back to stock and apply for it. The worst it can happen is that they say to you, we cant because it was unlocked. Then you go back to step 1.

jmoneste said:
If the mic works sometimes, there are 2 possibilities:
A firmware issue
Mic is loose.
1-Try upgrading/downgrading the firmware and see if that helps
2- If you are not concerned about warranty, open the phone and check the mic.
If warranty is still accountable, go back to stock and apply for it. The worst it can happen is that they say to you, we cant because it was unlocked. Then you go back to step 1.
Click to expand...
Click to collapse
LOL @ open the phone.
ifixit has a 2/10 score for repairability with the M8. I bent mine, and almost every repair shop I went to said they wouldn't even try to fix it.

Fataldose said:
So is there no way to talk with second microphone at the back?
Click to expand...
Click to collapse
Technically, almost anything is possible. But whether such a thing exists, or can feasibly be made (or any dev interest in doing so) is another story.
Maybe see if a rule exists of can be created for the AutomateIt app? Situation like this seems right up the alley for that app.

Just went through the exact same scenario and was about to ship my phone on for repair.
Before you do that, take a toothbrush and slowly scrub the bottom speaker grille. Focus mostly on the left 2/3's of the grille. You will quickly see a bunch of crud coming out.
After cleaning it, give the mic a try and see if it's back to normal.
Sent from my HTC One_M8 using Tapatalk

Related

Screen issue

I've got my device 2 weeks ago from T-mobile in Hungary.
So far it's been good, but I hated the Sense UI, unlocked my bootloader and installed CM10.
I've just noticed if I press the right edge of the screen I get this screen issue. I don't really know how to describe it, but it's just as if I pressed my desktop's LCD screen. The screen slightly recoulours and waves appear. I've found others with the same issue (and there seems to be another guy from T-Mobile HU): http://crave.cnet.co.uk/mobiles/htc-one-x-screen-flex-flaw-we-would-never-let-that-ship-50007596/
However I don't even have to press it hard, - normally is enough - and it's not only on the right corner, but on the edge too. Sometimes I can hear a crack. (it must be the case of the device)
So I'd like to get it fixed or replaced, but sadly as I've mentioned I've already unlocked my bootloader. Is this a problem for replacing/fixing it? Where should I take it? T-mobile or to HTC?
Thank you very much for your help and time.
P.S. Why always me? :crying: 泣く
same here.
Well, you should always look after faults with your phone before unlocking the bootloader.
Sent from my HOX running CMX by Tbalden.
Relock bootloader and return it back
Tingelholm said:
Well, you should always look after faults with your phone before unlocking the bootloader.
Sent from my HOX running CMX by Tbalden.
Click to expand...
Click to collapse
Alright, why would I start pushing around the edges of a new phone? Thanks for your constructive response.
By the way the I checked the htcdev site again, it sais
Unlocking your device allows you to install custom Operating Systems (“OS”) onto your device. Custom OS’s are not tested as thoroughly as your original OS, and unlocking your device may void all or parts of your warranty.
Click to expand...
Click to collapse
>may void.
English grammar: may means something is possible, but it is not certain. So this could be interpreted as you're only responsible for the software, and this is a build issue.
So T-mobile (carrier) or HTC?
this is going to be my last htc device, the original SGS was leaps and bounds better, even with its cheap plastic back, but sadly I've lost it. You didn't even have to unlock the bootloader.
P.S. Sorry for my English
EDIT
DoeBoi said:
Relock bootloader and return it back
Click to expand...
Click to collapse
No point, if one relocks the bootloader the fact that someone has opened it before can be seen.
Wait if I take it to the carrier they'd send to it htc to repair it right?
Im at T-Mobile Hungary, too, and if you send it back to them, they send it to HTC, and after that it doesnt matter if its repaired or not, you'll even have to pay for returning your damaged phone...my hungarian is better than my english
Well, obviously if you would just have waited a couple of weeks before unlocking your bootloader you would obviously have noticed the screen? Thank you for your constructive response.
Sent from my HOX running CMX by Tbalden.
Silgrond said:
No point, if one relocks the bootloader the fact that someone has opened it before can be seen.
Click to expand...
Click to collapse
True, but the only way to RUU it back to stock is with a ***LOCKED*** or ***RELOCKED*** HBOOT.
TripleD_HOX said:
Im at T-Mobile Hungary, too, and if you send it back to them, they send it to HTC, and after that it doesnt matter if its repaired or not, you'll even have to pay for returning your damaged phone...my hungarian is better than my english
Click to expand...
Click to collapse
Thanks for your response. But obviously its not my fault. They shouldn't charge me for anything. I still have my T-Mobile warranty.
Rusty! said:
True, but the only way to RUU it back to stock is with a ***LOCKED*** or ***RELOCKED*** HBOOT.
Click to expand...
Click to collapse
Can you please explain it? RUU is to revert to stock right? Can HTC see if I had unlocked my phone earlier if I do this? Care to post a guide or something?
No guide necessary, you just run a .exe and away it goes.
However it will fail if you try and use it with an unlocked bootloader, so as you have one, you have to relock it. Sadly though, it won't hide that you've done it, but at least it wont have CM10 on it anymore.
Rusty! said:
No guide necessary, you just run a .exe and away it goes.
However it will fail if you try and use it with an unlocked bootloader, so as you have one, you have to relock it. Sadly though, it won't hide that you've done it, but at least it wont have CM10 on it anymore.
Click to expand...
Click to collapse
Restored it with RUU, wish me luck tomorrow at T-mobile
EDIT: Aight, they sent it to HTC. They'll get back to me in 2 weeks.
This is ****ing retarded.
They've replaced the screen and the battery, but it has the same build issue but on the left side. ARE YOU ****ING KIDDING ME?!
I'm going to ask for a replacement tomorrow. What the flying **** HTC. Feels like I'm being trolled
I had this "problem" from the beginning.
Not sure why this is a big deal, since i never squeeze my phone on the sides.
I thought this was a normal thing...
Are you sure they actually replaced the screen? And why the battery? You have every right to be pissed off
JoeyDez said:
I thought this was a normal thing...
Click to expand...
Click to collapse
It's not

AUX not working

Hellow, i`m a user of HOX for about 2 monthes.
I`m a daily user of earphones.
Today when i connected the earphones, the logo of the earphones at the status bar did not appear and the sound came out of the phone and not from the earphones.
I tried using 2 other earphones and obviously the problem is at the AUX port and not the earphones.
Is that hardware problem or it can be software related?
I`m using stock rom(1.29.708.15) and stock kernal.
Also, if that hardware related and i unlocked the bootloader through HTCDEV at the past(i relocked it), can it damage my warrntey at that case?
Ty in advance.
Phezex said:
Hellow, i`m a user of HOX for about 2 monthes.
I`m a daily user of earphones.
Today when i connected the earphones, the logo of the earphones at the status bar did not appear and the sound came out of the phone and not from the earphones.
I tried using 2 other earphones and obviously the problem is at the AUX port and not the earphones.
Is that hardware problem or it can be software related?
I`m using stock rom(1.29.708.15) and stock kernal.
Also, if that hardware related and i unlocked the bootloader through HTCDEV at the past(i relocked it), can it damage my warrntey at that case?
Ty in advance.
Click to expand...
Click to collapse
It's a hardware fault.
You have Hong Kong phone, where did you buy it? The warranty shouldn't matter since it's clearly a hardware fault, but some places have less good statutory rights than others.
BenPope said:
It's a hardware fault.
You have Hong Kong phone, where did you buy it? The warranty shouldn't matter since it's clearly a hardware fault, but some places have less good statutory rights than others.
Click to expand...
Click to collapse
the phone originally bought from eBay by my friend who did no use of the phone and sold it to me.
Also i have the receive on his name from eBay.
Phezex said:
the phone originally bought from eBay by my friend who did no use of the phone and sold it to me.
Also i have the receive on his name from eBay.
Click to expand...
Click to collapse
I was asking about what country, really. If you bought it privately, and you don't have the receipt, not fun. Anyway, HTC might still fix it. Just return as near to stock before returning it.
There is an app that can switch to headphone mode, but I dunno if it requires root. I'll let you find the thread here yourself.
BenPope said:
I was asking about what country, really. If you bought it privately, and you don't have the receipt, not fun. Anyway, HTC might still fix it. Just return as near to stock before returning it.
There is an app that can switch to headphone mode, but I dunno if it requires root. I'll let you find the thread here yourself.
Click to expand...
Click to collapse
I`m too lazy to search the receipt right now, but i`m sure i have it.
anyway i`ll contact global htc tomorrow and see what they can do, if they will refuse to fix it i`ll contact the seller.
At the worst case, this problem can be fixed at a private phones lab?
edit:
Ok i found this app - toggleheadset2.
when forcing it to headphones mode the AUX works, but again when canceling the force of the app it`s not working.
How can it be a hardware fault if it work`s at forcing mode? that means the port is working.
Try a factory reset, if that doesn't work try installing mist recent ruu make sure it matches your cid, if the port works its probably something else messed up
Your boot loader reads re locked so htc know it has been unlocked before
Sent from my HTC One CMX
whynot66 said:
Try a factory reset, if that doesn't work try installing mist recent ruu make sure it matches your cid, if the port works its probably something else messed up
Your boot loader reads re locked so htc know it has been unlocked before
Sent from my HTC One CMX
Click to expand...
Click to collapse
Did try a factory reset + SD wipe that didn`t work, and i can`t reinstall the ruu because i cannot find it over the net, only the 1.29.708.9 version is available.
after that i wanted to check if that happends with other roms also, so i installed CM 10 (always wanted to use it but i was 2 lazy ) but also at CM 10 theres the same problem so i restored everything again.
so now i back to point 0 with a wiped phone :/
...
Ok, after speaking with htc for using my warranty, they want 15$ just for send the phone to their lab.
After that the lab will make an offer for me, and then i will need to pay another 15$ for the shipment...
so that`s too much for me.
I tried today to "play" with the AUX port by pushing harder the connection, sometimes when i pushed the connection harder or moved it the earphones logo appeared for few seconds, so now i`m totally sure the problem is with the AUX port.
My question is - can i buy a replacement part and fix it myself? if so, what do i need to buy?
Phezex said:
My question is - can i buy a replacement part and fix it myself? if so, what do i need to buy?
Click to expand...
Click to collapse
The headphone jack is usually soldered on to the motherboard or a daughter board. In most cases you'll need to do some soldering, which is not advisable if you don't have any experience with that sort of thing. If you don't want to waste your money/time with HTC then the next best option is to take it to a local mobile phone repair shop.
Or you can buy a Bluetooth A2DP clip/ headphones/earphones and use it over BT.
Challenge htc if your headphone jack I loose and it's happened through normal use then ring them back and speak to a team leader or manager, htc dev voids parts of the warranty but the headphone jack isn't anything to do with it, I'm in the UK so our laws are different but fight them
Sent from my HTC One CMX

[Q] How to fool HTC customer support

Hey all,
I want to call HTC and get them to fix my phone (hopefully free). It's under warranty and after the JB update it is simply unresponsive. I've tried all kinds of roms, stock RUU, etc, no fix. So maybe it's a hardware thing. Either way, I want to know how to get them to think I haven't broken my warranty (the global warranty).
So, i install stock RUU and lock the bootloader, but don't they know that I unlocked it in the first place?
Anyone who's worked with them, please let me know how to deal with them and make it seem like I haven't flashed the crap out of my phone.
Dracoon14 said:
Hey all,
I want to call HTC and get them to fix my phone (hopefully free). It's under warranty and after the JB update it is simply unresponsive. I've tried all kinds of roms, stock RUU, etc, no fix. So maybe it's a hardware thing. Either way, I want to know how to get them to think I haven't broken my warranty (the global warranty).
So, i install stock RUU and lock the bootloader, but don't they know that I unlocked it in the first place?
Anyone who's worked with them, please let me know how to deal with them and make it seem like I haven't flashed the crap out of my phone.
Click to expand...
Click to collapse
what is the problem that makes you send it for repair? If it's a hardware problem then it's them who are going to fool you.
currently the only way to fool them is S-Off the phone, which is not possible.
Sent from my HTC One X using xda app-developers app
Vcek said:
what is the problem that makes you send it for repair? If it's a hardware problem then it's them who are going to fool you.
currently the only way to fool them is S-Off the phone, which is not possible.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Well I stated the problem in the original thread. It's unresponsive, screen flickers, etc. I'm looking for someone that's sent a phone to them that has had a bootloader unclocked and relocked and still got the warranty.
I sent my HTC Sensation away when the touchscreen became inop, but my telco was the one that approved the repair and HTC's local agent did the repair, and that was s-off, unlocked and rooted; got it back repaired and with the exact same data as when it left.
Mind you I'm in the backwater the world calls Oz.
I sent my HOX twice with "Relocked" bootloader for wifi and "screen flex" problem, and they have done no problem!
The 80-90% of the relocked devices with HW issues will be repaired with no problems.
Obviously if your problem is an SW software they will NEVER repair your phone

[Q] Voice Call Microphone Issues

I just bought this HTC from a buying service, and a trusted one. But when I got the phone. I noticed that the phone was 100% working except the Microphone. I tried using video recording, and I got loud static. I tried a voice call and the person on the other end got static. But not on speakerphone. I found that weird because the mic didn't work on video or a non-speaker voice call.
I wanna know if it's a hardware or software issue and if hardware, how people have repaired it.
Thanks.
P.S. The "Main Mic" Is broken. The 2nd Mic is perfectly Working. From the Main Mic, All I get is static
nxhappy said:
I just bought this HTC from a buying service, and a trusted one. But when I got the phone. I noticed that the phone was 100% working except the Microphone. I tried using video recording, and I got loud static. I tried a voice call and the person on the other end got static. But not on speakerphone. I found that weird because the mic didn't work on video or a non-speaker voice call.
I wanna know if it's a hardware or software issue and if hardware, how people have repaired it.
Thanks.
P.S. The "Main Mic" Is broken. The 2nd Mic is perfectly Working. From the Main Mic, All I get is static
Click to expand...
Click to collapse
Happened to me after I dropped my One on concrete floor from 5 feet. Regional (Minnesota) repair shop fixed for $75 +/- but I had to call around because many shops would not attempt the repair due to difficulty and likely damage in opening the One. Not an easy phone to take apart. Believe the microphone and charging port where on same board. Maybe unrelated but soon after my phone started developing the purple camera tint. Possibly due to disturbing the heat shield during repair?
sidjohn said:
Happened to me after I dropped my One on concrete floor from 5 feet. Regional (Minnesota) repair shop fixed for $75 +/- but I had to call around because many shops would not attempt the repair due to difficulty and likely damage in opening the One. Not an easy phone to take apart. Believe the microphone and charging port where on same board. Maybe unrelated but soon after my phone started developing the purple camera tint. Possibly due to disturbing the heat shield during repair?
Click to expand...
Click to collapse
Where I live, all we have are iOS repair shops. And a really far shop for any phone in general. HTC Said the repair could vary from 90 to 200 dollars. But the phone shows no sign of high drops nor water damage. I already tried a small dosage of compressed air. But it didn't have any effect. I'm starting to think this is a software issue.
Is the device you have s off and unlocked? If it is, the problem might be that it needs to have the firmware updated.
I wish it was S-Off and Unlocked.. It would've been if it didn't cost money (I.E. Sunshine)
All I know is that the recovery is corrupted. But I'm not sure if I can Re-Flash stock recovery while its locked..
nxhappy said:
I wish it was S-Off and Unlocked.. It would've been if it didn't cost money (I.E. Sunshine)
All I know is that the recovery is corrupted. But I'm not sure if I can Re-Flash stock recovery while its locked..
Click to expand...
Click to collapse
Have you tried running the encrypted RUU that @dottat posted? That should reformat all the partitions.
Will it Re-Flash the recovery? Because I had CWM and something happened and the boot loader re-locked and now its S-On again. The recovery just shows a phone with an exclaination mark. Says error in yellow text, and reboots as normal.
nxhappy said:
Will it Re-Flash the recovery? Because I had CWM and something happened and the boot loader re-locked and now its S-On again. The recovery just shows a phone with an exclaination mark. Says error in yellow text, and reboots as normal.
Click to expand...
Click to collapse
The ruu flashes the phone like it was new again. I would definitely try that before I sent it to HTC. I would also recommend that if it fixes your phone to never use cwm. It is complete crap nowdays and I don't even understand how it could have done what you said.
The only recovery I actually liked was the AmonRA recovery for the EVO 4G and the Incredible. Do you have a link to the thread with the RUU?
nxhappy said:
The only recovery I actually liked was the AmonRA recovery for the EVO 4G and the Incredible. Do you have a link to the thread with the RUU?
Click to expand...
Click to collapse
I recommend using twrp made either by Santod or mdmower. Here is the link http://forum.xda-developers.com/showthread.php?p=56302410
disconnecktie said:
I recommend using twrp made either by Santod or mdmower. Here is the link http://forum.xda-developers.com/showthread.php?p=56302410
Click to expand...
Click to collapse
Okay. I'll Give that a try and get back to you once I finish.
Alright. I'll give it a try.
The recovery is still corrupted, sadly. That firmware update thingy didn't help much.
nxhappy said:
The recovery is still corrupted, sadly. That firmware update thingy didn't help much.
Click to expand...
Click to collapse
Sorry to hear that. Did you flash a version of cm made for a variant?
I flashed CWM for the M7.
nxhappy said:
I flashed CWM for the M7.
Click to expand...
Click to collapse
Yeah but if you flashed the GSM version of cwm that might be what caused the corrupted recovery.
That's probably what did it. But I'll wait until sunshine becomes free. Otherwise, I have no phone as of now and I cannot return it. And I'm also out $125. I will either have to find a non-root method of disabling noise cancellation, repair the phone myself somehow (I'm only 14. So I'd probably end up breaking it.) , find a free way to root it, or something else. Because without any of those. I have definitely wasted my money.
Lesson Learned; Don't buy things off of eBay.
But you certainly helped at least to some extent. Sorry if I caused you any trouble. Thanks for all your help.
nxhappy said:
But you certainly helped at least to some extent. Sorry if I caused you any trouble. Thanks for all your help.
Click to expand...
Click to collapse
Nope you didn't cause me any trouble. I thought I'd try to help though.
Sweet. If I do get something working. i'll post here if the thread hasn't closed. Thanks.

Speaker replacement

Hi all, my speakers have blown. They crackle and distort. I've contacted HTC for warranty, but it sounds like a major ball ache. It'll take them 7-10 working days, and if they see any reason to reject the warranty, they'll charge me.
I've unlocked the boot loader from HTCDev, so I assume they would know that I've voided the warranty.
Has anyone replaced the speakers themselves? Where would I even look for parts?
Cheers
mushtafa said:
Hi all, my speakers have blown. They crackle and distort. I've contacted HTC for warranty, but it sounds like a major ball ache. It'll take them 7-10 working days, and if they see any reason to reject the warranty, they'll charge me.
I've unlocked the boot loader from HTCDev, so I assume they would know that I've voided the warranty.
Has anyone replaced the speakers themselves? Where would I even look for parts?
Cheers
Click to expand...
Click to collapse
I returned mine to HTC (a UK repair place ) with unlocked bootloader for a cracked camera lens. No issues at all and returned to me within 5 working days free of charge. It's possible to relock the boot loader and return to complete stock but I just flashed a stock rom with stock recovery and left boot loader and s-off.
Up to you but they're meant to contact you before they proceed with any work that's not under warranty.
I'd try this before taking it apart
Did you go through HTC, or directly to the repair compnay?
HTC have said they will also update the software to the latest stuff for diagnostic reasons. I'm sure I read somewhere that Sunshine doesn't work with the latest handsets?
mushtafa said:
Did you go through HTC, or directly to the repair compnay?
HTC have said they will also update the software to the latest stuff for diagnostic reasons. I'm sure I read somewhere that Sunshine doesn't work with the latest handsets?
Click to expand...
Click to collapse
Through HTC. Sunshine worked for me on lollipop, phone is 4 months old. For hardware issues you shouldn't have a problem with modified software but I felt better for flashing the stock rom zip and stock recovery. They always say that unlocking bootloader MAY void warranty, but there is always the UK sale of goods act that they need to comply with too. Worst case is they charge you for return of phone but unlikely if you challenge them . You can ruu back to complete stock also but I never bothered. If you open your phone up yourself you're more likely imo to lose warranty and you never know when you may need it again
mushtafa said:
Hi all, my speakers have blown. They crackle and distort. I've contacted HTC for warranty, but it sounds like a major ball ache. It'll take them 7-10 working days, and if they see any reason to reject the warranty, they'll charge me.
I've unlocked the boot loader from HTCDev, so I assume they would know that I've voided the warranty.
Has anyone replaced the speakers themselves? Where would I even look for parts?
Cheers
Click to expand...
Click to collapse
I recommand this guy's tutorial video https://www.youtube.com/watch?v=kDsZLl_JzwA the speaker disassembly starts at 7:22, and for the part, I recommand this: http://www.etradesupply.com/htc-one-m8-loud-speaker-assembly.html

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