For the past 3 weeks, I've been unable to update PRL or profile . I keep getting "Network error. Please try again later." I've tried several times a day, every day in various locations.
Basically this error prevents me from using the Hotspot mod. Any ideas?
Sent from my LG-LS980 using XDA Free mobile app
Try a ##scrtn#
This will not wipe anything on your phone. It will simply reset your mobile network connection and force OTA provisioning.
By chance are you running AdBlock Plus? As it will block those from updateing.
\m/ said:
Try a ##scrtn#
This will not wipe anything on your phone. It will simply reset your mobile network connection and force OTA provisioning.
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Click to collapse
Ok, tried this, but then my phone wouldn't activate; kept saying "Network error" when it tried hands free activation. Then, I couldn't call using the phone anymore. However, Going to settings-->activate device fixed it. But I still can't update PRL or profile.
geeksmurf said:
By chance are you running AdBlock Plus? As it will block those from updateing.
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Click to collapse
Nope, I wish it was that easy
If you have another device laying around, try going onto Sprint.com and do a service swap to it. Then service swap back to this one. If you do not have one, you might need to call Customer Care to have them try it with a dummy device.
I recall having an issue similar to this on my wife's device. I don't remember exactly what I had to do to resolve it, but I did get it fixed.
Update in case anyone had the same problem. I called Sprint and got the run around until they finally said it was a hardware issue (ie: my phone) and not a network problem.
I decided to just live with it (and without WiFi hotspot) for a while. Then magically it started working again a couple of days ago. I bet it has something to do with the Sprint network being worked on that the techs were just clueless about. Seems to me that Sprint takes its sweet old time upgrading its towers.
Sent from my LG-LS980 using XDA Free mobile app
Network Error, Please Try Again Later
I have had that issue for sometime now too. I only discovered it because my phone downloaded the ZVD update and for it to install properly it requires to update the profile first. I have the same "network error, please try again later" on both PRL and Profile. Spent about an hour with a higher level tech on the phone trying all types of things with no success. When I install the ZVD update it breaks the phone and wont receive calls and requires a push from sprint to reactivate. Every time I reboot now It attempts to do a hands free activation and fails but it is working. Last time this happened (ZVC update) I had to wipe the phone to fix it which I'm not in the mood for anytime soon. I've been waiting for a decent ROM with WiFi calling built in.
Rooted on stock ZVC
geeksmurf said:
By chance are you running AdBlock Plus? As it will block those from updateing.
Click to expand...
Click to collapse
Yeah, old thread but thanks as this just helped me out. This is for my LG G4 by the way.
Thanks.
This is a common problem with Sprint. It's not your fault or the phone's fault. It's Sprint's rat butt network acting out. There's nothing that you, the techs you call (even if you get lucky and get a U.S.-based representative), or anybody else can do. The phone will keep trying to activate itself every few minutes until it finally does get through. Then you're set to go, except of course for the dropped calls, missed or delayed text messages, and 500k data speeds (on their alleged LTE network). That's assuming that one of the Sprint bloatware apps doesn't decide to freeze/soft-brick your phone.
There's a reason that Sprint is virtually giving away their services (i.e. the half-off your previous bill, free activation, and pay the early termination fee for the other carrier). They're Number 4 of the 4 major carriers, and that's not likely to change in the near future, because most of the MVNO's latch onto Sprint, which further burdens the resources they do have.
couldn't have said it better myself...then I keep asking myself why am I still with sprint!
THANK YOU! It was Adblock causing the error. Took me some time to find this answer.
Related
My PRL is 60668. When I click update PRL or update Profile, it says "Checking for PRL/Profile update", then says "PRL/Profile could not be updated. Please try again later. If the problem persists, you may need to contact Customer Service. Error code:1012". This happened to me a couple of ROMs ago, any suggestions as to what this is about?
bump????????????
OMG I am having the same problems today. I leep getting the exact same response when I try to do my profile update. I spent 4 hours on the phone with Sprint today. They had me do a hard reset and now my phone is useless. PLEASE PLEASE PLEASE someone help us!
lillygirl7 said:
OMG I am having the same problems today. I leep getting the exact same response when I try to do my profile update. I spent 4 hours on the phone with Sprint today. They had me do a hard reset and now my phone is useless. PLEASE PLEASE PLEASE someone help us!
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Click to collapse
Through research all I can see is the hard reset route, and CDMA workshop. It just seems like no one cares honestly
I've done at least 5 hard resets today and nothing. It just keeps saying "searching for network" I really didn't want to waste my entire day doing this. ugh. I know it must be somewhere in the settings, but Sprint peeps don't seem to have a clue either.
lillygirl7 said:
I've done at least 5 hard resets today and nothing. It just keeps saying "searching for network" I really didn't want to waste my entire day doing this. ugh. I know it must be somewhere in the settings, but Sprint peeps don't seem to have a clue either.
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Click to collapse
No it's not somewhere in the settings, that's the problem. You went to settings, system upgrade, then update prl and got the same error as me right?
If you have another phone, go online and switch over to it, then switch back, and it will be fixed. That or sprint themselves have some other option. The only way to fix it yourself is pretty complicated
We did all of that. The Sprint rep switched phones and everything and still nothing. It's just not finding the network. LAME!!!
lillygirl7 said:
We did all of that. The Sprint rep switched phones and everything and still nothing. It's just not finding the network. LAME!!!
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Click to collapse
Oh wow that sucks IDK, I'd call em back and complain, demand free service
UPDATE!!!! I thought wth I'll give Sprint another call and see if I can get a different advanced tech that might have some more ideas and get me back up and running. Well after about 2 minutes she asks for my ESN number to validate and well......IT WAS INCORRECT! She updated it to the correct one and voile it works now! My suggestion is to call them and verify that they have the correct ESN. Good luck.
There have been issues with CDMA activation/provisioning all day today. This would include data profile issues and possible PRL updates as well. Try again this weekend.
lillygirl7 said:
UPDATE!!!! I thought wth I'll give Sprint another call and see if I can get a different advanced tech that might have some more ideas and get me back up and running. Well after about 2 minutes she asks for my ESN number to validate and well......IT WAS INCORRECT! She updated it to the correct one and voile it works now! My suggestion is to call them and verify that they have the correct ESN. Good luck.
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Click to collapse
I will, thanks for the update, and glad your problem was fixed. This seems like a possible problem, considering all of the trouble I had switching the lines over, along with selling my old phone, activating old phone, then dummy phone, then evo, then switched evo.. I'll look into it.
mactruc said:
There have been issues with CDMA activation/provisioning all day today. This would include data profile issues and possible PRL updates as well. Try again this weekend.
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Click to collapse
Ha bro this issue has been happening for a long time, check the dates
I'm having this same problem. Just did my first root and installed Fresh Evo 3.1.0.1, with the recommended newest radio/wimax. Everything but the phone works great. I can still dial and receive calls at my normal number, showing good reception, but there is tons of hiss and my voice almost never makes it to the other phone.
Tried to Update Profile and Update PRL, and both gave me Error 1012. Sprint's website is down right now (4 AM Sunday morning), so maybe the network is simply not currently serving updates.
However, if it's something that can be fixed, I'd be grateful if anyone has an idea.
I could be wrong but if i recall error 1012 is a Sprint data/vision username/password error and is correctable with a call to tier 2 tech support.
I cant remember for certain tho, But I believe thats what that is, I know i've seen it quite a few times before.
Im now having this issue. What has been the cause for most of you? If you found out.
Sent From My HTC Evo 4G Using Tapa Talk Pro!
I'm having a serious issue with roaming I live in central florida and in some areas the sprint service suck. I'm currently running the latest fresh rom as well as the latest klick kernel I have tried also stock kernel same thing. Currently have flashed pri 1.77 and I also had pri 1.43 and the same problem happened. When ever I try to make a call and if I'm in an area where there is no signal and I have to roam. Usually it is verizon towers when I call it says that you for calling verizon we are sorry we cannot authenticate your phone please call verizon customer service. If I try to call again several times it will actually xfer me over to an operator for verizon and ask me if I'm placing an international call. So I can not roam onany network because my phone can not be authenticated has anybody had this issue. Thank you please any help or adivse I would greatly apperciate thank you
kronik420 said:
I'm having a serious issue with roaming I live in central florida and in some areas the sprint service suck. I'm currently running the latest fresh rom as well as the latest klick kernel I have tried also stock kernel same thing. Currently have flashed pri 1.77 and I also had pri 1.43 and the same problem happened. When ever I try to make a call and if I'm in an area where there is no signal and I have to roam. Usually it is verizon towers when I call it says that you for calling verizon we are sorry we cannot authenticate your phone please call verizon customer service. If I try to call again several times it will actually xfer me over to an operator for verizon and ask me if I'm placing an international call. So I can not roam onany network because my phone can not be authenticated has anybody had this issue. Thank you please any help or adivse I would greatly apperciate thank you
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Click to collapse
There is a thread in development that is devoted on fixing this. I believes it involves calling a direct # to Sprint, where they fix your phone on the network.
hecklbrg said:
There is a thread in development that is devoted on fixing this. I believes it involves calling a direct # to Sprint, where they fix your phone on the network.
Click to expand...
Click to collapse
thread link? i already tried calling and they said they would send out a technician... eventhough it happens anywhere i roam, not just in one spot... friggin guys
If u are on a sense rom, try updating your profile. If that still doesn't work, you will have to call sprint. Tell them exactly what's going on and they will fix it on their end thru the phone. You might have to call several times before u talk to a sprint rep that knows what they are doing. When I had this problem, the first rep told me to go to a sprint store. I hung up and called again and the second rep was able to fix
Sent from my CM6 powered device
Call up Sprint, ask to speak with EVO Technical Support, tell them that you are getting an error message from Verizon saying they can't authenticate your device whenever you make a call on roaming, that you can't connect data, that you've updated your PRI, PRL, Profile, and checked software updates. They'll have to update some stuff on your end, and probably ask you to do a Factory Reset as well (so make sure to backup your stuff first!).
Took me less than five minutes to get everything sorted out.
Awesome thank you guess much I was talking To at lady sprint tech department she had me make sure I was using the correct msid number. Then she told me if that didn't work she gave the the # code to do a complete reset including programming reset as well. Going to try that tonight thank you. Anybody have a solution for the Bluetooth connecting then disconnecting all the time thanx.
Sent from my PC36100 using Tapatalk
can you link me to the thread about the roaming issue thank you.
Sent from my PC36100 using Tapatalk
ask Sprint support to help you reset your MSID... did that on mine and everything worked great!
This problem is killing me. I just rooted the evo to be able to tether at work to my personal computer but now (after root) I'm getting that Verizon message about can't authenticate the phone.
Anyone have more about this? I've searched the hell out of Google and nothing seems to be acurate to my problem.
shad0w77 said:
ask Sprint support to help you reset your MSID... did that on mine and everything worked great!
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Click to collapse
RedTechno said:
This problem is killing me. I just rooted the evo to be able to tether at work to my personal computer but now (after root) I'm getting that Verizon message about can't authenticate the phone.
Anyone have more about this? I've searched the hell out of Google and nothing seems to be acurate to my problem.
Click to expand...
Click to collapse
How are you trying to tether? Wired or wireless? And if you are doing a wired tether, using that usb pop up, and choosing internet connection sharing, you get a pop up error...
not our problem that we were having. For that to work, you need to pay sprint for it or use calkuins mod in the development forum.
... Or use wireless tether found in the market
Ours was when roaming on verizons towers, we couldn't make a call or use data. Resetting the msid fixes that.
I forgot to say that I was trying to tether via wifi and while using data roaming. Well, after countless hours reading hundreds of threads I found this and worked for me. forum.xda-developers.com/showthread.php?t=769966&highlight=force+roaming. (sorry can't post links)
In short- call Sprint (number in the linked thread) tell them about your roaming message problem. Tell them that you read in the forums that the best known fix for this is to "refresh my phone on your (Sprint) end". Tell them that they do something there that you need to remove the battery of your phone and reinstall.
This will most likely fix your problem. >> You'll need to be on roaming I tried without roaming ( while on Sprint network) and didn't work.
By any circumstances let them to get you into hard reset, soft reset, we don't do this, i don't know, we'll exchange your phone, etc... You might have to update your PRL.
I got it fixed in the 3rd attempt.
The first one - a female tech wanted me to do a hard reset and got really upset because I was "telling her what to do" (she got pissed). >> If this happens be polite and hang up with the person and call again. no results? Repeat...
The second - a guy was very helpful and understood what I wanted. He did it but I couldn't get the phone on roaming (couldn't find the darn "roam control" widget to force roaming) so it didn't fix it.
The third - another nice guy after explaining him what the second guy did and the no roaming message situation (do not mention the root or force roaming) he told me to remove the battery - did his thing- installed the battery and while on roaming placed a call and IT WORKED.
I recommend you to read the thread from the posted link for more info. Hope this helps. I spent all day trying to fix this from start to finish. It should take you 20 min from this point to get the thing fixed.
RedTechno said:
I forgot to say that I was trying to tether via wifi and while using data roaming. Well, after countless hours reading hundreds of threads I found this and worked for me. forum.xda-developers.com/showthread.php?t=769966&highlight=force+roaming. (sorry can't post links)
In short- call Sprint (number in the linked thread) tell them about your roaming message problem. Tell them that you read in the forums that the best known fix for this is to "refresh my phone on your (Sprint) end". Tell them that they do something there that you need to remove the battery of your phone and reinstall.
This will most likely fix your problem. >> You'll need to be on roaming I tried without roaming ( while on Sprint network) and didn't work.
By any circumstances let them to get you into hard reset, soft reset, we don't do this, i don't know, we'll exchange your phone, etc... You might have to update your PRL.
I got it fixed in the 3rd attempt.
The first one - a female tech wanted me to do a hard reset and got really upset because I was "telling her what to do" (she got pissed). >> If this happens be polite and hang up with the person and call again. no results? Repeat...
The second - a guy was very helpful and understood what I wanted. He did it but I couldn't get the phone on roaming (couldn't find the darn "roam control" widget to force roaming) so it didn't fix it.
The third - another nice guy after explaining him what the second guy did and the no roaming message situation (do not mention the root or force roaming) he told me to remove the battery - did his thing- installed the battery and while on roaming placed a call and IT WORKED.
I recommend you to read the thread from the posted link for more info. Hope this helps. I spent all day trying to fix this from start to finish. It should take you 20 min from this point to get the thing fixed.
Click to expand...
Click to collapse
Essentially the same as resetting your msid dude. You coulda saved some time by just calling sprint and telling them the answer you already got here.
Please hear me out as I'm very frustrated. I got my Note 2 less than one month ago but already past the 14 days return window so I cannot return it.
I left it completely stock, didn't even root. About a week ago I tried to update PRL and Profile (just for the heck of it) and it kept giving me a connection error #6204.
At first I didn't think much of it given that it could be a temporary problem with Sprint and even more so that they are messing around with the towers for LTE etc. However, I tried to update PRL/Profile with my wife's GS3 and they completed successfully while my Note2 kept giving me the 6204 error. Thats when I realized it was a problem with my phone. I googled the 6204 error code and found that supposedly doing ##72786# would fix it. I did it, phone rebooted, and the Hands Free Activation came up but always failing on every retry. So I was without data and voice. I found that by canceling the Hands Free Activation and going to "activate this device" on the settings managed to activate me, removing the looping Hands Free Activation and giving me data and voice. However, still no PRL/Profile update as kept getting same error.
So I called Sprint and they had me do the ##72786# again which brought back the looping failing Hands Free Activation again. Rep didn't know what to do and I told him I can cancel it and do the same "activate this device". Still no PRL/Profile so he transfered me to Tier 2 Support or something. Next rep had me do ##myMSLcode# and edited the MDN/MSID to the correct entries since they had 0000003433. Didn't fix the problem and they just told me that they didn't know what it was and what else to do so that my phone was defective and to go to a repair center to get it replaced with a refurbished one. I'm like OCD with my phone taking extreme care of it and the thought of getting an used one terrifies me. Besides, their diagnosis didn't sound too convincing with the whole "don't know what it is so it must be defective".
So I asked in another forum and they told me that maybe an Odin flash to a stock rom might fix any corruption if that were to be the problem.
I have tried garwynn's one-click stock MA7, both rooted and unrooted, but this time Hands Free Activation also kept looping AND the "activate this device" activated it BUT this time it forced a reboot and when it rebooted, back to Hands Free looping (whereas before it didn't reboot after "activate this device" and stayed activated)
I even flashed the TWRP recovery on billard412's post with Carrier wipe, wiped Carrier and nothing.
What I last did was flash billard412's LJC stock and let it OTA to MA7. I managed to activate it using "activate this device" however still can't update PRL/Profile (error 6204) and while I'm in LTE/CDMA mode I can connect to 3G and LTE when available but if I put it in CDMA only mode it will NOT connect to 3G and keeps giving "error 67 registration error".
Its just so many random problems that don't make sense. Could someone please help me? I will PayPal $10 or something to whoever can guide me towards a solution.
Thanks!
I had the same problem sprint tech is replacing mine. I would swing by a sprint store.
Sent from my SPH-L900 using xda app-developers app
Greetings!
I recently rooted my Sprint Samsung Galaxy Note II with a toolkit, and it seemingly deactivated my phone, so I couldn't make calls, send text messages or use 3G at all. Every time I would reboot my phone, It would try to do a "Hands Free Activation" and fail.
Since then I have unrooted my phone and restored it to stock, but it still seems deactivated. I can't make calls, send texts or use 3G, and I also still get the "Hands Free Activation" and it still fails every time.
Thanks in advance for the advice.
Call sprint or take it to a sprint store.
DarkManX4lf said:
Call sprint or take it to a sprint store.
Click to expand...
Click to collapse
I called Sprint and they walked me through a ##72786#. I did not help, I am having the exact same problems.
I had the same issue, even was on the sprint for 45 minutes to no avail. Used Odin to flash back to stock/rooted and was good.
Sent from my SPH-L900 using xda app-developers app
shuka325 said:
I had the same issue, even was on the sprint for 45 minutes to no avail. Used Odin to flash back to stock/rooted and was good.
Click to expand...
Click to collapse
I have tried flashing back to stock rooted, and it still runs the hands free activation and I don't have service.
tzar_koschei said:
I have tried flashing back to stock rooted, and it still runs the hands free activation and I don't have service.
Click to expand...
Click to collapse
Which .tar file did you use? I tried several until this one worked for me. SPH-L900_MA5_853599_Rooted_Restore.tar.md5. Erased everything and Then was able to flash an updated version and keep data.
Sent from my SPH-L900 using xda app-developers app
shuka325 said:
Which .tar file did you use? I tried several until this one worked for me. SPH-L900_MA5_853599_Rooted_Restore.tar.md5. Erased everything and Then was able to flash an updated version and keep data.
Click to expand...
Click to collapse
Ok, so I used the tar file you used, and it no longer attempts to do the hands free activation.
I seem to be recieving a few text messages, but it seems delayed and sparatic. Phone calls made to me go straight to voicemail. Phone calls I make go through occasionally. I can use 3G for internet access.
In my notification panel, my service bars jump from zero to full quickly, and frequently. It usually sits on zero bars.
Sent from my SPH-L900 using xda app-developers app
Did you update profile and prl?
Sent from my SPH-L900 using xda app-developers app
shuka325 said:
Did you update profile and prl?
Click to expand...
Click to collapse
Yes, I did.
Sent from my SPH-L900 using xda app-developers app
http://forum.xda-developers.com/showthread.php?t=2086769
This worked perfect for me.
Android...A New Digital Revolution Of Incredible Developers...
Have them try manually programming your phone. They will need you to dial ##MSL#, then tap EDIT, input your MDN (Phone number), MSID (Network routing number) and then select DONE. The phone will reboot, but all of the correct info will be stored in the phone and it shouldn't have an issue with hands free.
dougcgrubbs said:
Have them try manually programming your phone. They will need you to dial ##MSL#, then tap EDIT, input your MDN (Phone number), MSID (Network routing number) and then select DONE. The phone will reboot, but all of the correct info will be stored in the phone and it shouldn't have an issue with hands free.
Click to expand...
Click to collapse
With HFA you shouldn't need manual programming as long as the MEID is still set.
Try ##72786# (##SCRTN#) to force HFA and allow the profile/PRL to update.
Also run the MC2 One Click with the change ID in the name (number) to update everything if not already on MC2.
That should get you going again.
If you see HFA pop back up let me know.
garwynn said:
With HFA you shouldn't need manual programming as long as the MEID is still set.
Try ##72786# (##SCRTN#) to force HFA and allow the profile/PRL to update.
Also run the MC2 One Click with the change ID in the name (number) to update everything if not already on MC2.
That should get you going again.
If you see HFA pop back up let me know.
Click to expand...
Click to collapse
That was the issue he was having is that HFA wouldn't complete, and so his phone wouldn't fully provision. If he manually programs then it can skip HFA and should work without it.
dougcgrubbs said:
That was the issue he was having is that HFA wouldn't complete, and so his phone wouldn't fully provision. If he manually programs then it can skip HFA and should work without it.
Click to expand...
Click to collapse
In my experience it's not that easy anymore. Manual provision may not allow a profile update, at which point you now have to manually key in AA/HAA keys. And that's not even addressing the LTE SIM.
In this person's case a MC2 one click and the carrier partition fix ought to have done it either way. Feel free to research what we've done so far on related issues if you question why I gave this answer. I have older threads explaining the problem.
Sent from my SPH-L900 using Tapatalk
garwynn said:
In my experience it's not that easy anymore. Manual provision may not allow a profile update, at which point you now have to manually key in AA/HAA keys. And that's not even addressing the LTE SIM.
In this person's case a MC2 one click and the carrier partition fix ought to have done it either way. Feel free to research what we've done so far on related issues if you question why I gave this answer. I have older threads explaining the problem.
Sent from my SPH-L900 using Tapatalk
Click to expand...
Click to collapse
First I'll preface this with the fact that I'm not doubting you in the least, you may be correct, and since OP hasn't responded I don't know. Your thanks meter is through the roof, which tells me that you know your ****, so I'm not questioning you. What I'm trying to do is explain it from the way I see it. I have to deal with issues like this at last 50 times a day. People call in because they can't get their phone to provision over the network and I have to troubleshoot and get it working. 999/1000 times it comes down to a provisioning delay or an issue with service. Without knowing the specifics I can't say if that's the cause of his issue or not. What I can say is that I can count on one hand the amount of times I have had to open a CTMS ticket for provisioning. If I can't get SCRTN to work, then I refresh OMA and power cycle, then try again. If that doesn't do the trick then I manually program. When the phone comes back on I have them wait at least a minute, ensure that there is signal and a 3G/4G logo, and have them test. 99.9% of the times the phone works. That's why I suggested manual programming, And then if there is an issue with PRL I'll have them connect to wifi and update again, but rarely have I had an call where not having a current PRL meant that the phone wouldn't provision. Unless he went and manually wrote an archaic PRL in himself then anyone that is already loaded in should work just fine.
TL;DR: Basically, what I'm conveying in this wall of text is that manual programming negates the need for HFA. They both do the same thing, but SCRTN trusts that the network is working, and then automatically updates the PRL, Profile, and Firmware, all of which you can do manually once the correct MDN and MSID are in place.
Can anyone tell me how to update manually update prl on sprint note 2?
Sent from my SPH-L900 using xda app-developers app
jojo4444 said:
Can anyone tell me how to update manually update prl on sprint note 2?
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Believe most use CDMA Workshop.
Sent from my SPH-L900 using Tapatalk
Before I describe my issue, I'd like to state that I have searched high and low for answer to no avail. I am using a Sprint Galaxy Note II that has been upgraded to 4.3 stock. It was unrooted when my issue began, but I went ahead and rooted it to try and help my problem.
Two days ago I signed up for Straight Talk Bring your own phone. I entered the provided code which took me to the hands free activation. The activation proceeded successfully (my phone said success) until it forced a prl update. It says it fails (each time it tries the prl update) and immediately reboots the phone. Once booted the activation attempts again and repeats over and over unless I cancel before it gets to the prl update. Strangely enough if I try to make a call it says my phone has not yet been activated, and yet a few times after waiting I can make calls (verified they are coming from my new number), but no data functions. If I then try and complete the activation (the incomplete notification remains), I'm back to square one.
Straight Talk techs have assured me that my phone is active throughout their system and the sprint towers are having no issues. They say other Note II's have been successful. My phone is communicating with the towers as I get the LTE icon during activation.
As an experiment I activated a Samsung Galaxy 3 (never rooted) using the same method and it went through fine. It updated the prl and is now working like a champ. I am now at wits end with my Note. I have faith that all would function if I could get the prl to update and I haven't a clue how to get there from here. I have also been unsuccessful obtaining my MSL even after rooting. A little history on the phone is that it was active with Sprint and it was rooted at 4.1. I returned it to stock to take the 4.3 update.
If anyone can help it would be greatly appreciated.
Sherryluv5 said:
Before I describe my issue, I'd like to state that I have search high and low for answer to no avail. I am using a Sprint Galaxy Note II that has been upgraded to 4.3 stock. It was unrooted when my issue began, but I went ahead and rooted it to try and help my problem.
Two days ago I signed up for Straight Talk Bring your own phone. I entered the provided code which took me to the hand free activation. The activation proceeded successfully until it forces a prl update. It says it fails and immediately reboots the phone. Once booted the activation attempts again and repeats over and over unless I cancel before it gets to the prl update. Strangely enough if I try to make a call it says my phone has not yet been activated, and yet a few times after waiting I can make calls (verified they are coming from my new number), but no data functions. If I then try and complete the activation (the incomplete notification remains), I'm back to square one.
Straight Talk techs have assured me that my phone is active throughout their system and the sprint towers are having no issues. They say other Note II's have been successful. My phone is communicating with the towers as I get the LTE icon during activation.
As an experiment I activated a Samsung Galaxy 3 (never rooted) using the same method and it went through fine. It updated the prl and is now working like a champ. I am now at wits end with my Note. I have faith that all would function if I could get the prl to update and I haven't a clue how to get there from here. I have also been unsuccessful obtaining my MSL even after rooting. A little history on the phone is that it was active with Sprint and it was rooted at 4.1. I returned it to stock to take the 4.3 update.
If anyone can help it would be greatly appreciated.
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If it's active in their system and if their systems are compatible with your phone then you should be able to update the profile and PRL with no issues. Make sure you're connected to WiFi. There isn't much else you can do short of cloning another phones information onto it but then you won't get LTE. Are you sure it's active on their system and not still attached to Sprint?
Sent from my SPH-L900. Please hit the thanks button if I helped you out!
ecs87 said:
If it's active in their system and if their systems are compatible with your phone then you should be able to update the profile and PRL with no issues. Make sure you're connected to WiFi. There isn't much else you can do short of cloning another phones information onto it but then you won't get LTE. Are you sure it's active on their system and not still attached to Sprint?
Sent from my SPH-L900. Please hit the thanks button if I helped you out!
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It is active in their system and unfortunately I don't have another phone to clone. My prl says 2010. It will not update over wifi or LTE. I've tried factory resets (before I rooted). I'm sure it's something with my phone. I just can't pinpoint it. The only progress I have made is that I did manage to extract my MSL. The reps at straight talk said my phone would use sprint towers to activate. Also I'm wondering it my note would use the same prl at the S3 I activated. Thanks so much for trying to help.
You can do *22804 and it should update the prl
Sent from my SPH-L900 using XDA Premium 4 mobile app
Although I may be completely wrong here, I can only go off of experience saying I haven't had a problem updating the profile and PRL or getting service from a "flashed to" carrier, by replacing the original carriers settings. I've tried NUMEROUS Sprint and Boost Mobile PRLs on my phones (I've had a EVO 4G, S2, Nexus, EVO LTE, and Note 2 on Boost...yeah I change phones a lot) and never had an issue getting Boost Mobile service since they use Sprint's towers.
First off, is the Note 2 still active on Sprint? CALL Sprint and verify this. I know if I try to activate a Verizon iPhone 4 on Page Plus that it'll default to Verizon OTA programming and pull that data when I WANT it to pull PP's OTA data via *228 (or *22890). Same thing may be applied here (except with update profile instead of *228). Secondly, is the phone's MEID the same as what you registered on the account? Although I think the L900 is set to show the OEM MEID in settings, I've seen some US Cellular (and maybe Verizon) phones that have shown the OEM MEID in settings but when hooked up in diag mode through the computer showed the real MEID which was completely different. Just something else to consider to make sure you cover everything!
Sent from my SPH-L900. Please hit the thanks button if I helped you out!
ecs87 said:
Although I may be completely wrong here, I can only go off of experience saying I haven't had a problem updating the profile and PRL or getting service from a "flashed to" carrier, by replacing the original carriers settings. I've tried NUMEROUS Sprint and Boost Mobile PRLs on my phones (I've had a EVO 4G, S2, Nexus, EVO LTE, and Note 2 on Boost...yeah I change phones a lot) and never had an issue getting Boost Mobile service since they use Sprint's towers.
First off, is the Note 2 still active on Sprint? CALL Sprint and verify this. I know if I try to activate a Verizon iPhone 4 on Page Plus that it'll default to Verizon OTA programming and pull that data when I WANT it to pull PP's OTA data via *228 (or *22890). Same thing may be applied here (except with update profile instead of *228). Secondly, is the phone's MEID the same as what you registered on the account? Although I think the L900 is set to show the OEM MEID in settings, I've seen some US Cellular (and maybe Verizon) phones that have shown the OEM MEID in settings but when hooked up in diag mode through the computer showed the real MEID which was completely different. Just something else to consider to make sure you cover everything!
Sent from my SPH-L900. Please hit the thanks button if I helped you out!
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I tried and it said the number or code is invalid. I will try again when I have a stronger signal. Uploading screenshot of phone connection specs. They look abnormal, but I am not an expert. I am running sprint stock 4.3 rom that was updated with kies. It is rooted but only after issue started happening. The phone number shown is not a number that I have ever had with Spring of Straight Talk
Sherryluv5 said:
I tried and it said the number or code is invalid. I will try again when I have a stronger signal. Uploading screenshot of phone connection specs. They look abnormal, but I am not an expert. I am running sprint stock 4.3 rom that was updated with kies. It is rooted but only after issue started happening. The phone number shown is not a number that I have ever had with Spring of Straight Talk
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MMM I think I know what's going on here. You need to change your MDN and MIN to something other than 000000xxxx. I think that's forcing a HFA loop every time you boot the phone. Are you familiar with CDMA workshop or DFS CDMA tool? You'll need one of these to possibly fix your problem. Essentially, i think your phone needs to update the profile. This wouldn't be a big issue but I think HFA is strictly sprint and update profile won't work until you get rid of the HFA nag without disabling SprintDM. Check out the two programs I mentioned.
Sent from my SPH-L900. Please hit the thanks button if I helped you out!
ecs87 said:
MMM I think I know what's going on here. You need to change your MDN and MIN to something other than 000000xxxx. I think that's forcing a HFA loop every time you boot the phone. Are you familiar with CDMA workshop or DFS CDMA tool? You'll need one of these to possibly fix your problem. Essentially, i think your phone needs to update the profile. This wouldn't be a big issue but I think HFA is strictly sprint and update profile won't work until you get rid of the HFA nag without disabling SprintDM. Check out the two programs I mentioned.
Sent from my SPH-L900. Please hit the thanks button if I helped you out!
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This might just work. I have CDMA workshop demo version but am unsure how to conduct the procedure. I really need to get it fixed because now hubby is in the hospital and has the s3. This is my only means of communicating with him when I'm not there. Wish I had the funds to just buy a note 2 that is unlocked but that is not an option right now.
Sherryluv5 said:
This might just work. I have CDMA workshop demo version but am unsure how to conduct the procedure. I really need to get it fixed because now hubby is in the hospital and has the s3. This is my only means of communicating with him when I'm not there. Wish I had the funds to just buy a note 2 that is unlocked but that is not an option right now.
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If you're on a CDMA network, meaning your carrier didn't give you a SIM card, then having an unlocked phone does nothing for you. Straight talk might be CDMA and GSM though, never looked too much into it. Anyway, you're going to need to dial ##DIAG# in your dialer to bring up the "port" menu. Leave it on PDA and select Qualcomm USB settings or something along those lines. You should be at MTP. Switch it to DM+Modem+ADB. Plug your device into your computer. In device manager you should be able to see which port your computer assigned to it. If you have to, change the port number to be COM25 or under. Go into CDMA WS, connect to the port, send the password: 2012112120131219 and your SPC. Go to NAM1 and read. You should see your MDN and MIN are kind of zeroed out. Replace them with something other than zeros, like MDN: 7737777777 MIN: 3122222222. Reboot your phone. HFA nag should've gone away (if you're on 4.3). Now you should be able to update your profile WITHOUT having to go through Sprint's HFA, and after it grabs everything it needs, you should be on Straight Talk.
ecs87 said:
If you're on a CDMA network, meaning your carrier didn't give you a SIM card, then having an unlocked phone does nothing for you. Straight talk might be CDMA and GSM though, never looked too much into it. Anyway, you're going to need to dial ##DIAG# in your dialer to bring up the "port" menu. Leave it on PDA and select Qualcomm USB settings or something along those lines. You should be at MTP. Switch it to DM+Modem+ADB. Plug your device into your computer. In device manager you should be able to see which port your computer assigned to it. If you have to, change the port number to be COM25 or under. Go into CDMA WS, connect to the port, send the password: 2012112120131219 and your SPC. Go to NAM1 and read. You should see your MDN and MIN are kind of zeroed out. Replace them with something other than zeros, like MDN: 7737777777 MIN: 3122222222. Reboot your phone. HFA nag should've gone away (if you're on 4.3). Now you should be able to update your profile WITHOUT having to go through Sprint's HFA, and after it grabs everything it needs, you should be on Straight Talk.
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Tried the above but got lost on MIN. (is this the same as MSID?). Didn't find MIN anywhere. This is what I did try and it may have worked..so far, so good. I changed my number via the Straight Talk automated. I then tried the HFA which failed again, so I went in and maually programmed my username, MDN and MSID. I then tried mms and making calls and it worked. I then used root explorer to get rid of HFA by deleting the Sprint update apk. The prl 2010 remained and Sprint Zone says it is current. My only issue is that internet does not work though mms does. That is an issue I am now going to try and tackle. For the record, internet also does not work on the S3 that completed the HFA and prl update successfully. If anyone has any ideas on how to fix that I am open for suggestions. Thanks for your help on this. Please see screenshots..
Yes MIN is the same as MSID. You needed to program the numbers through a CDMA flashing program to get rid of the HFA nag. Now that you've programmed them through the phone...I'm not too sure how you're going to deal with the HFA. Yes, you disabled it, but you also disabled the ability to update the profile which is what you need to do for your data to work...
Success!
Success!! Here's what I did...Found an old Sprint prl file and copied it to sd card. Flashed Digiblur Rom which includes ability to write a prl file in settings. Used root explorer to go in and rename Sprint Update apk so that it would temporarily deactivate. Updated prl to the one on sd card through Digirom. Went back in and "reactivated" Sprint update apk. This activated the HFA immediately and promptly updated the profile and prl to the correct one for sprint (since straight talk BYOP uses those) and voila.. voice, mms and internet are now working perfectly. The issue seemed to be that HFA was changing MSL to 0000006503. Simply correcting it was not enough. I had to roll back the prl to make it update correctly. It updated it back to the 2010 that it was before and updated the profile as well. I like Digiblur Rom but decided to go with Paranoid Android rom instead. I'm loving it. May try a 4.4 next. I'm running Kit Kat on my Nexus Tab and I like it. Until this fiasco, I hadn't rooted my Note 2. Forgot how much fun roms can be. Used to play with them all the time on my HTC Evo. See screenshot of my success; unfortunately showing 3g in screenshot. LTE is spotty in my area so at times I'm reduced to 3g inside my home but I'm on wifi at home anyway.
Sherryluv5 said:
Success!! Here's what I did...Found an old Sprint prl file and copied it to sd card. Flashed Digiblur Rom which includes ability to write a prl file in settings. Used root explorer to go in and rename Sprint Update apk so that it would temporarily deactivate. Updated prl to the one on sd card through Digirom. Went back in and "reactivated" Sprint update apk. This activated the HFA immediately and promptly updated the profile and prl to the correct one for sprint (since straight talk BYOP uses those) and voila.. voice, mms and internet are now working perfectly. The issue seemed to be that HFA was changing MSL to 0000006503. Simply correcting it was not enough. I had to roll back the prl to make it update correctly. It updated it back to the 2010 that it was before and updated the profile as well. I like Digiblur Rom but decided to go with Paranoid Android rom instead. I'm loving it. May try a 4.4 next. I'm running Kit Kat on my Nexus Tab and I like it. Until this fiasco, I hadn't rooted my Note 2. Forgot how much fun roms can be. Used to play with them all the time on my HTC Evo. See screenshot of my success; unfortunately showing 3g in screenshot. LTE is spotty in my area so at times I'm reduced to 3g inside my home but I'm on wifi at home anyway.
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Having the same problem too. Where did you find the old Sprint PRL file? Thanks
Thanks for the info but...
Sherryluv5 said:
Success!! Here's what I did...Found an old Sprint prl file and copied it to sd card. Flashed Digiblur Rom which includes ability to write a prl file in settings. Used root explorer to go in and rename Sprint Update apk so that it would temporarily deactivate. Updated prl to the one on sd card through Digirom. Went back in and "reactivated" Sprint update apk. This activated the HFA immediately and promptly updated the profile and prl to the correct one for sprint (since straight talk BYOP uses those) and voila.. voice, mms and internet are now working perfectly. The issue seemed to be that HFA was changing MSL to 0000006503. Simply correcting it was not enough. I had to roll back the prl to make it update correctly. It updated it back to the 2010 that it was before and updated the profile as well. I like Digiblur Rom but decided to go with Paranoid Android rom instead. I'm loving it. May try a 4.4 next. I'm running Kit Kat on my Nexus Tab and I like it. Until this fiasco, I hadn't rooted my Note 2. Forgot how much fun roms can be. Used to play with them all the time on my HTC Evo. See screenshot of my success; unfortunately showing 3g in screenshot. LTE is spotty in my area so at times I'm reduced to 3g inside my home but I'm on wifi at home anyway.
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Im happy this worked for you. I believe you have to have an older Android OS to make the trick work. My question is, how can we make this work with a 4.4.2 OS? Much thanks in advance.
BuzzERKINdff said:
Having the same problem too. Where did you find the old Sprint PRL file? Thanks
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Also would like to know thanks
donclark said:
Im happy this worked for you. I believe you have to have an older Android OS to make the trick work. My question is, how can we make this work with a 4.4.2 OS? Much thanks in advance.
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My community rom (4.4.2 tw) has the ability to write prl via ##data# then view knot edit).
Sent from my SPH-L900 using XDA Premium 4 mobile app
Samsung Galaxy S3 (L710)
On both of my L710 (S3), the write PRL option was not showing. So ##data# didnt work for me. I had to install this app:
https://www.dropbox.com/s/32jc7i0w2fa2oxw/PRLWUnhide_S3_MA6.zip/
This made it so I was able to see that function.
Here are a bunch of PRL files. I believe the latest is 25018. If its not listed there, just do a search for the zip file:
http://forum.xda-developers.com/showthread.php?p=35576100
I was able to update the Profile and PRL after writing the TEST.prl file.
However, that didnt seem to solve my problem.
No 3g/4g, with HFA loop, with FreedomPOP as my provider (SPRINT MVNO).
I get a "unable to establish a data connection" error MIP:67 on one of the phones when trying to activate.
On the other phone, I get the notice to call customer care (SPRINT).
I believe this to be an ICCID issue, but I cannot confirm this:
https://community.sprint.com/baw/thread/143514
Pull up your dialer, punch in ##72786#. Let the phone go through its little process, then try to update prl and profile.
I am currently using a sprint note 2 on straight talk, had the same issue, and that's what I did to fix it.