My official warranty for note 2 is gonna end within a week and luckily I happened to visit the samsung service center regarding my friend's phone. On a casual talk with the reception guy I found that I can extend my official warranty by another 1year by paying 1950 INR.
So guys I think its a good deal, but what do guys say?
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Bunny2rock said:
My official warranty for note 2 is gonna end within a week and luckily I happened to visit the samsung service center regarding my friend's phone. On a casual talk with the reception guy I found that I can extend my official warranty by another 1year by paying 1950 INR.
So guys I think its a good deal, but what do guys say?
Sent from my GT-N7100 using XDA Free mobile app
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Only 30$???? that is good.
Related
Im having some hardware issues.
If i get a replacement from samsung, roughly how long would it be before i recieved the phone back?
For anyone who has any sort of experience with this, your feedback would be greatly appreciated
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Thru the warranty they send you the phone overnighrt. Usually you'll get it by the next day or the day after. Then after you receive it you send your defective phone via the same box the new one arrived.
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elflip88 said:
Thru the warranty they send you the phone overnighrt. Usually you'll get it by the next day or the day after. Then after you receive it you send your defective phone via the same box the new one arrived.
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You're thinking thru T-Mobile buddy, thru Sammy you need to send your device in 1st and its usually a 1 week turnaround.
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Why would you send the phone to Samsung,when you can have it replaced much quicker through T-mobile? It doesn't matter where you bought it as long as you're a T-mobile customer.
Allen K said:
Why would you send the phone to Samsung,when you can have it replaced much quicker through T-mobile? It doesn't matter where you bought it as long as you're a T-mobile customer.
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You can only get a replacement through T-mobile if you have their insurance plan, otherwise you have to go through the manufacturer. You're **** out of luck if you don't have a receipt though. They don't care about the manufacture date on the phone, only the receipt.
01010001 said:
You can only get a replacement through T-mobile if you have their insurance plan, otherwise you have to go through the manufacturer. You're **** out of luck if you don't have a receipt though. They don't care about the manufacture date on the phone, only the receipt.
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Um no. If you bought from t mobile and chose to not take their insurance you still have a one year warranty rhat can be claimed. Through Tmobile by either calling csr reps, online chat or going to the store. Whomever told you otherwisenis misinformed.
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I did send my Samsung nexus S for warranty work to Samsung and it took about 3 weeks till i got it back. Since then i have learned to always have a decent backup phone.
And this from Samsung not TMobile.
Sent from my SAMSUNG-SGH-T989 using xda premium
Mines took about 7-8 days. They did free 2nd day shipping both ways for me though. Got mines back better than the way I received it too lol. They replaced my cracked bezel, even though I didn't say that was the problem with my phone.
Muff Burner said:
You're thinking thru T-Mobile buddy, thru Sammy you need to send your device in 1st and its usually a 1 week turnaround.
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Lol sorry read the post wrong,
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Hi.
I'm just confused about how does the warranty system work for Xperia phones.
First, where to send it? I didn't find anything from sonyxperia.com. Is it a private company that repairs the phones or is it just a subsidiary of Sony?
Second, does the warranty work without the receipt you got when you purchased the product? I did not get a receipt, because I ordered the poutine from a small online store. I have the confirmation emails they've sent me, but is it enough? I've also heard it's the IMEI code that destined the warranty, true or false?
I'm asking all this because I'm selling my Arc( probably buying Xperia S or GS2) and the buyer wants to know that the warranty does work.
Thank you in advance!
Sent from LT18i @ Xda Premium
Two years warranty. Using the little warranty paper that followed and the shipping papers should be ok
Sent from my sexy LT15i
When ever I have sent phones back for repair it Is only 12 mths and yes they can tell from the imei.
For service centre I have phoned then direct by using internet and looking for contact details.
I have not had any issues with service centre journal turn around is 2-3 wks.
Sent from my LT18i using xda premium
I work at sprint as a service and repair technician, so I know how sprints advance exchanging works ;p if it comes down to needing an exchange, how does the process work for at&t? I pay for the 10$ insurance, does this cover exchanges through at&t past the 1 year warranty, or does this cover strictly physical damage/lost or stolen Situations?
I've been with att since 2006 and every time i have a defective issue I get it replaced through a device support center at no charge that first year unless its physically damaged,tampered,and or water damaged.
If past the warranty period the insurance covers it all really
Hope this helps
Sent from my SAMSUNG-SGH-I747 using xda premium
jpitch2415 said:
I've been with att since 2006 and every time i have a defective issue I get it replaced through a device support center at no charge that first year unless its physically damaged,tampered,and or water damaged.
If past the warranty period the insurance covers it all really
Hope this helps
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Thanks so much for a reply. Is it possible to get it switched out over the phone with care?
kurtiskobain said:
Thanks so much for a reply. Is it possible to get it switched out over the phone with care?
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Yes thats how it always worked in my experience. The only way they will exchange it in store is if you bring it back to the same store you bought it from within 30 days.
Device support centers are not stores, they exist to do warranty replacements.
Sent from my SAMSUNG-SGH-I747 using xda premium
If I purchased my phone from Best Buy, can I go to the AT&T DSC to get an exchange (after the 30 days) or do I have to deal directly with Samsung?
DontHaveACLue said:
If I purchased my phone from Best Buy, can I go to the AT&T DSC to get an exchange (after the 30 days) or do I have to deal directly with Samsung?
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You go to at&t DSC if you want to exchange it because any defects.
Sent from my SAMSUNG-SGH-I747 using xda premium
One item to note, in most cases, the replacement phone WILL be a refurbished replacement.
You can also do it over the phone as well and I know there are some city's where they do not have dsc and they do the replacements in the store as well
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---------- Post added at 07:42 AM ---------- Previous post was at 07:40 AM ----------
RiPpeR_dUdE said:
One item to note, in most cases, the replacement phone WILL be a refurbished replacement.
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Depends on availability, I've received a refurb,new,annnnd had it switched toba new model all together because the phone wasn't available any longer
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when i go to the e-support link on att's site, it doesn't show GS3 as an eligible device.
has anyone successfully exchanged one?
I called T-Mobile asking what voids a warranty and the lady told me that I can do anything I want to my phone and it doesn't void the warranty! As long as it isn't physical or liquid damage.
I think that's pretty cool because from what I've read, doing anything like that to your phone voids your warranty.
Diumlol said:
I called T-Mobile asking what voids a warranty and the lady told me that I can do anything I want to my phone and it doesn't void the warranty! As long as it isn't physical or liquid damage.
I think that's pretty cool because from what I've read, doing anything like that to your phone voids your warranty.
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Well, she may had not been aware, but rooting your phone and installing custom roms also voids your warranty
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yeah, probably.
too good to be true hehe
Custom ROMs.. rooting voids warranty... physical damage, lost, stolen, water damage is all covered
Under warranty.. I believe $130.. since assurion handles those this now.
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Warranty covers only things that are defective, like screen dieing or speakers going out things like that...
Damage and water damage cracked screen and things like that are covered ONLY if you pay for insurance .. and its a 130$
Rooting will VOID your warranty but won't affect insurance ..
Also, don't listen to T-Mobile reps... they don't know much and will steer you wrong.
PJcastaldo said:
Warranty covers only things that are defective, like screen dieing or speakers going out things like that...
Damage and water damage cracked screen and things like that are covered ONLY if you pay for insurance .. and its a 130$
Rooting will VOID your warranty but won't affect insurance ..
Also, don't listen to T-Mobile reps... they don't know much and will steer you wrong.
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I thought there was something on XDA TV about how these big companies wanna act like rooting voids your warranty but if call them and know what your talking about then they would have to complete a warranty repair. It's a episode from a few months back. Look it up. Good stuff.
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This is true. I bricked my phone because of a custom ROM that was not built correctly. I luckily had warranty still on it and they sent me a brand new one FREE OF CHARGE!!
if you get the 8 dollar plan, physical damage and water damage is eh. I think it's an amazing deal, does anyone not agree?
If you have that plan and do mess something up, you could always run it over with your car (or something a little more civil)
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tickerman said:
This is true. I bricked my phone because of a custom ROM that was not built correctly. I luckily had warranty still on it and they sent me a brand new one FREE OF CHARGE!!
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Do you have an insurance, or just a regular warranty. Did you call Tmobile or samsung?
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or just 15 sec in microwave.
tickerman said:
This is true. I bricked my phone because of a custom ROM that was not built correctly. I luckily had warranty still on it and they sent me a brand new one FREE OF CHARGE!!
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+1.
Bad kernel flash bricked my phone and got a full warranty replacement.
sirdowski said:
+1.
Bad kernel flash bricked my phone and got a full warranty replacement.
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Same here. I flashed a custom ROM. Don't know how I bricked it. Can't get into download mode with the three button methods. The phone just started and then get into boot loop right away. Brought it to T-mobile store and play dump a little bit. The guy at the store order my replacement for $20 processing fee. Got my new phone last week. They received my return this Monday. Have not hear from them so I asummed it is okay. I got lucky because my phone will be out of warranty on October 24th.
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I heard T-Mobile is warranty replacing our sII's with ones S's lol.
Any one get one?
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tdizzle404 said:
I heard T-Mobile is warranty replacing our sII's with ones S's lol.
Any one get one?
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Why would they do that?
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Just a future reference for anyone. Always go straight to the manufacturer or third party when possible. T-mobile F-ing charges you BS fees for everything.
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blackangst said:
Why would they do that?
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When you do a warranty on the Black Galaxy S II right now, they give you the option of another Black S II or an HTC One S. It's been that way for a week or two. The reason they are doing that is because of low replacement inventory for the Black S II. If you choose the S II, your replacement will be on back order instead of the usual next day delivery. The HTC One S can be sent next day. The White S II does not have this option. Not sure why they are not offering the White S II as a replacement for the Black S II, except that they may be trying to conserve inventory on it, as it outsold the One S.
jonb39 said:
When you do a warranty on the Black Galaxy S II right now, they give you the option of another Black S II or an HTC One S. It's been that way for a week or two. The reason they are doing that is because of low replacement inventory for the Black S II. If you choose the S II, your replacement will be on back order instead of the usual next day delivery. The HTC One S can be sent next day. The White S II does not have this option. Not sure why they are not offering the White S II as a replacement for the Black S II, except that they may be trying to conserve inventory on it, as it outsold the One S.
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I dont have php insurance. Can i get that option for a regular warranty
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I tend to buy all of my phones brand new, sometimes lightly used and unsubsidized. TMo is great since they charge a decent price if you don't want the phone subsidy. I usually stick with the manufacturers warranty.
All I will say is if you brick your phone, make sure you hard brick it if you are going to a T-Mobile and getting it replaced. I hard bricked mine the first time I tried installing a I-9100 rom on my T989 because I thought "Galaxy S2" meant all of them on the CyanogenMod website (yes, my first time flashing a rom). They replaced it since it was under the 20 day complete return (if its under 20 days they will replace it with a BRAND NEW one instead of a refurbished) and it came overnighted (unfortunately I bricked it friday and talked with them so I had to wait til monday because they were closed on weekends. If not under the 20 days they will give you a 20$ processing fee and a refurbished phone that may look new but it certainly isnt.
Hey guys,
I purchased my note 3 from craigslist brand new, and I broke the manufacture seal on the box. Is there any 3rd party warranty I can get? Square trade doesn't appear to offer warranty for the note 3 and my research online indicates they don't honor phones bought from craigslist
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GHOSTIVVI said:
Hey guys,
I purchased my note 3 from craigslist brand new, and I broke the manufacture seal on the box. Is there any 3rd party warranty I can get? Square trade doesn't appear to offer warranty for the note 3 and my research online indicates they don't honor phones bought from craigslist
Sent from my SM-N900T using xda app-developers app
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i got a note 2 from craigslist and had few issues with it what i did was called samsung and they took care of it with out any questions seams that they customer services is pretty good
bmwauto said:
i got a note 2 from craigslist and had few issues with it what i did was called samsung and they took care of it with out any questions seams that they customer services is pretty good
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I would like to root this phone which means I will loose Knox warranty though Samsung,so before rooting I want to get a third party warranty in case something happens to this phone. As most 3rd party warranty companies don't care about Knox status
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I believe you're fine by rooting it, just don't flash custom recoveryand rom or you will void warranty
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All I know is that if the phone is in good Condition you can add insurance to the line.
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