Since my warranty is unofficially voided, should I not be paying insurance still? Or would insurance still cover any accidents?
If you have asurion. They,ll still cover you.
Sent from my SGH-M919 using xda app-developers app
cant u just return to stock before taking it back to t-mobile and u should be good?
kanyewest said:
cant u just return to stock before taking it back to t-mobile and u should be good?
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Click to collapse
yea, lol yea I didn't even think of that! good idea.
Would you need Triangle Away?
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Definition
warranty - for manufacturer defects only
insurance - for dumb things done to phone
With insurance it doesn't matter it is rooted or not. You pay $175 deductible (or whatever it is now) and get a new phone. You could have ****ed it up rooting and flashing roms and it doesn't matter. Same for water damage or just breaking the phone.
Sent from Flip's Galaxy S4
Related
Just bored and venting about how much I hate stock TW 2.3.6 on my S2. The USB hub on my phone has been iffy, at best, recently and until I get a warranty exchange, I'm keeping stock. It won't be for another week or so because I have to go into the local TMO store tomorrow and document the problem for their staff. It took me forever to unroot and ODIN back to stock because of my damaged USB port, I can't risk it again. Ugh.
Joy2DaWurld said:
Just bored and venting about how much I hate stock TW 2.3.6 on my S2. The USB hub on my phone has been iffy, at best, recently and until I get a warranty exchange, I'm keeping stock. It won't be for another week or so because I have to go into the local TMO store tomorrow and document the problem for their staff. It took me forever to unroot and ODIN back to stock because of my damaged USB port, I can't risk it again. Ugh.
Click to expand...
Click to collapse
Yeah I too had the same usb faulty issue and had to return - but I didn't even bother to unroot I just sent it back, they never say anything.
Usb problem here is got replacement screen is almost perfect got small blob in bottom right corner probably sending this one back
Sent from my SGH-T989 using xda premium
What does tw have to do with a faulty usb hub?
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blackangst said:
What does tw have to do with a faulty usb hub?
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
LOL there's no direct correlation dude. But in order to get a warranty replacement, I need to be on stock firmware. I know some people say that they've sent it in rooted and on a custom ROM but I'm not gonna take the risk if I don't need to.
I bought my device used. Has one nicks and minor scratch on body.
I swear I'm a strict about having the any of my devices stay as new as possible. I wanted to warranty exchange. In the end I stuck with the device. Also hear the replacements are all refurb devices.
In the end I just loaded CM9. Main reason I stayed away from this device was the Stock ROM. I hate it...... Alot.....
Been happy because of CM9. Now the imperfections don't bother me so much, but the true source of my hate for this phone was really the Stock ROM. Now I'm just pleased.
Asurion didn't want to give me a replacement phone since I broke mine in Feb, called it in in May, and went to finish my claim July 22. A simple letter to the CeO with some few choice words will do wonders. I have a NEW non-refurbished phone.
Sent from my SGH-T989 using xda app-developers app
Former rep here, doesnt matter. In store reps are typically stupid, just say its a theme. Reps in the know - know better, they might recommend erring on the side of caution just to be nice...
Protip: the out of warranty replacement fee is usually less than the insurance deductible. No one ever reported back with issues after sending a smashed/wet phone, so I'll assume its still valid.
Sent from my SGH-T989 using xda premium
N31N said:
Former rep here, doesnt matter. In store reps are typically stupid, just say its a theme. Reps in the know - know better, they might recommend erring on the side of caution just to be nice...
Protip: the out of warranty replacement fee is usually less than the insurance deductible. No one ever reported back with issues after sending a smashed/wet phone, so I'll assume its still valid.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Then why pay for insurance? :what:
Sent from the pink Unicorn from the Darkside.
LoopDoGG79 said:
Then why pay for insurance? :what:
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Click to collapse
to generate additional revenue? lol
insurance is best for lost/stolen and additional extended warranty.
N31N said:
to generate additional revenue? lol
insurance is best for lost/stolen and additional extended warranty.
Click to expand...
Click to collapse
So even with a cracked screen, warranty isn't nullified?
Sent from my SGH-T989 using xda app-developers app
Bought mine with insurance it was 500 bucks, so i figures mine as well get the longest warranty possible. My dad did the same. Lost one, dropped and smashed one, first time free, second time deductible. Still a ton of money saved.
Sent from my SAMSUNG-SGH-T989 using xda premium
Teo032 said:
So even with a cracked screen, warranty isn't nullified?
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Click to collapse
they just charge you the replacement fee and everyone moves on with their business. If you need more than just my word, make up some excuse to get to look at the exchange pages at your local store. I found this stuff out in the small print right above the CUSTOMER AGREES? checkbox (that no one ever reads; on the phone they do, but very very quickly) and shortly after found someone who was desperate enough to try it.
To reiterate; neither i nor my customers have had any problems replacing cracked screens or water damage, but tmo has wised up on some of the old tricks before so it may just be a matter of time.
I had been doing this from march through October of "11.
Also!! Good luck finding a rep who doesn't mind subverting the rules to help out people. Haha
Edit: ill try to reach out and have someone get me a picture of the page in question, it may take a few days though
OK SO I TRIED TO FLASH THIS ROM FROM THIS THREAD http://forum.xda-developers.com/show....php?t=2115775
IM USING A SAMSUNG GALAXY S3 FROM T-MOBILE
NOW MY PHONE IS TOTALLY DEAD, THE SCREEN WONT TURN ON, THE JIG WONT PUT IT IN DOWNLOAD MODE
AND NOW WHEN I PLUG IT INTO THE COMPUTER IT ASK ME FOR THIS DRIVER " QHSUSB_DLOAD "
PLEASE HELP ME :crying:
Link doesn't work. Sounds like you already know what you did. So you should know its not fixable, by you. Jtag Google it.
Link takes me to i9300, i9500 forum for a ROM. Yep its hard bricked. You flashed and Intl ROM onto this phone. You can send it into Samsung or to mobiletechvideos.com and its 60$ to JTAG it. Versus how much Samsung will charge you.
Sent from my SGH-T999 using xda app-developers app
If you have a hardbreak, nothing anyone here can do.
return it and hope samsung / tmobile takes the blame. If you have insurance, use it to replace.....or jtag
mgbotoe said:
If you have a hardbreak, nothing anyone here can do.
return it and hope samsung / tmobile takes the blame. If you have insurance, use it to replace.....or jtag
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Click to collapse
Don't go through your insurance, your deductible is higher then Jtag will cost, and it's wrong to even go that route, since you did it not T-Mobile or Samsung.
good point
mt3g said:
Don't go through your insurance, your deductible is higher then Jtag will cost, and it's wrong to even go that route, since you did it not T-Mobile or Samsung.
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Click to collapse
An insurance claim isn't wrong. Insurance covers accidental damage and you pay the deductible for a replacement. Trying to get a warranty replacement for "unexplained failure" would be wrong. I still don't advise an insurance claim though since it costs more than getting jtag repair.
Sent from my SGH-T999
thank you all for the replies, i found a cheap option on ebay it will cost me around $35 bucks, and they seemed to have a good feedback so i will go with them. i hope they can fix it
moto211 said:
An insurance claim isn't wrong. Insurance covers accidental damage and you pay the deductible for a replacement. Trying to get a warranty replacement for "unexplained failure" would be wrong. I still don't advise an insurance claim though since it costs more than getting jtag repair.
Sent from my SGH-T999
Click to expand...
Click to collapse
Agreed
Sent from my SGH-T999 using xda app-developers app
---------- Post added at 01:56 AM ---------- Previous post was at 01:55 AM ----------
Leonel9201 said:
thank you all for the replies, i found a cheap option on ebay it will cost me around $35 bucks, and they seemed to have a good feedback so i will go with them. i hope they can fix it
Click to expand...
Click to collapse
I would go with the safe bet mobile tech it's only a few bucks more may even getting quicker.
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monkeypaws said:
Link takes me to i9300, i9500 forum for a ROM. Yep its hard bricked. You flashed and Intl ROM onto this phone. You can send it into Samsung or to mobiletechvideos.com and its 60$ to JTAG it. Versus how much Samsung will charge you.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yea, you need JTAG. And you will be happy.
I did the same thing on mine several months ago. (I have flashed many many ROMS and couldn't believe I had done that.) I sent mine to MobileTechVideos.com. He does magic there. Had it back within 1 week and it was like my screw up never happened. Well worth the cost. You can get a JIG from him too for around $6.
Use mobile tech they are 100% square dealin guys!
I had mine done two weeks ago all new again like nothing' happened.
You get an account options to expedite service and message box with progress updates
I wouldn't deal with anyone else
These guys are almost the "set in stone" go to guys for jtag repair.
Sent from my SGH-T999 using xda app-developers app
I accidentally dropped it and the screen broke and now won't turn on. My upgrade isn't till August 1st, but I do have insurance through sprint. I'm not sure I want to pay the deductible though...What should I do?
Look for a thread from tuscani81. He has the parts you need. Should your motherboard be OK its an easy swap and cheaper than asurion.
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jmoh said:
I accidentally dropped it and the screen broke and now won't turn on. My upgrade isn't till August 1st, but I do have insurance through sprint. I'm not sure I want to pay the deductible though...What should I do?
Click to expand...
Click to collapse
Here is the thread patro is referring to. He should be able to help you out.
http://forum.xda-developers.com/showthread.php?p=31090285
Sent from my SPH-D710BST using xda premium
To the Community --
anyone have experience returning a rooted device to the company that insures devices?
I just paid them my $175 "deductible" (after dropping and destroying my screen) and am concerned I'll get slapped with additional fees for rooting...
Thanks in advance.
whatllitbenext said:
To the Community --
anyone have experience returning a rooted device to the company that insures devices?
I just paid them my $175 "deductible" (after dropping and destroying my screen) and am concerned I'll get slapped with additional fees for rooting...
Thanks in advance.
Click to expand...
Click to collapse
You make a thread before on general and the mods moved to questions because questions thread is where this is belong. To answer your question YOU DO NOT GOING TO HAVE ANY PROBLEMS RETURNING YOUR PHONE ROOTED. It is a insurance claim not a warranty claim. Warranty claims with SAMSUNG for sure you need to go back to stock, but with insurance claims they do not care about that.
Sent from my SGH-T889 using xda premium
parusia said:
You make a thread before on general and the mods moved to questions because questions thread is where this is belong. To answer your question YOU DO NOT GOING TO HAVE ANY PROBLEMS RETURNING YOUR PHONE ROOTED. It is a insurance claim not a warranty claim. Warranty claims with SAMSUNG for sure you need to go back to stock, but with insurance claims they do not care about that.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Thanks for your reply -- I was wondering what happened to my thread!
Cheers.
It unfortunatly came with knox... now what if i dont care to trip knox... will having knox effect the way i glash roms... or can i even flash roms? [Ive searched everywhere for my answer and all i get is mixed answers...] some say i cant flash with knox... others are talking in threads like they tripped knox and flashing roms... HELP PLEASE... thanks in advanceee!
btw from all the reading i ha e done it seems that a "Tripped knox counter" only affects the ppl sending it thru repair and not warrenty... please if someone can shed light on this... again... thanks in advance!
Sent from my SGH-M919 using Tapatalk
Knox doesn't prevent you from rooting or flashing ROM.
☞ Sent from here ☜
Thanks but what about warranty rejecting the phone because of Knox or is it only for repair by the way I'm in New Jersey
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Slicktune said:
Thanks but what about warranty rejecting the phone because of Knox or is it only for repair by the way I'm in New Jersey
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Click to collapse
Your warrenty (The phone no longer powers on, send me a new one) is voided by tripping Knox.
Your insurance (The $9 a month you may or may not pay for damage or loss) is not voided.
Please search next time. There are literally 30 threads asking this exact question. Searching avoids filling up the forum with repeated questions, which makes finding unique questions more difficult.
baseballfanz said:
Knox doesn't prevent you from rooting or flashing ROM.
☞ Sent from here ☜
Click to expand...
Click to collapse
Opps but ive updated to tmobile stock 4.4.2... does this mean i cant root? ive searched everywhere for the answer but it seems like ppl just started updating....
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Skipjacks said:
Your warrenty (The phone no longer powers on, send me a new one) is voided by tripping Knox.
Your insurance (The $9 a month you may or may not pay for damage or loss) is not voided.
Please search next time. There are literally 30 threads asking this exact question. Searching avoids filling up the forum with repeated questions, which makes finding unique questions more difficult.
Click to expand...
Click to collapse
The warranty is not voided if you void Knox I did and I was running custom u sent mine in after it broke and they sent me a new one because it was still under warranty
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spyke1999 said:
The warranty is not voided if you void Knox I did and I was running custom u sent mine in after it broke and they sent me a new one because it was still under warranty
Sent from my SGH-M919 using Tapatalk
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Click to collapse
Let me rephrase that...
Tripping knox is SUPPOSED to void your warrenty. Many people are finding that Samsung/T Mobile aren't properly checking the Knox status with a warrenty claim and are honoring the warrenties anyway. But it's not a guarentee.
Skipjacks said:
Let me rephrase that...
Tripping knox is SUPPOSED to void your warrenty. Many people are finding that Samsung/T Mobile aren't properly checking the Knox status with a warrenty claim and are honoring the warrenties anyway. But it's not a guarentee.
Click to expand...
Click to collapse
I hear that tmobile doesn't care much seems it's more of a Samsung thing
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spyke1999 said:
I hear that tmobile doesn't care much seems it's more of a Samsung thing
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Click to collapse
T Mobile is going to care once Samsung stops saying Knox tripped phones back from T Mobile. Remember, it's not T Mobile that is repairing the borken devices are reselling them as refurbished. Samsung is still doing that. T Mobile just asks as a middle man in that process. The warrenty is still Samsung's. And when Samsung tells T Mobile they won't accept any more knox tripped phones, T Mobile is going to start checking more closely.
That said, the warrenty is still invalid per the user agreement with Knox tripped. T Mobile could decide tomorrow or 6 months from now to start checking. If they do they are well within the law to deny a warrenty claim on a knox tripped phone. Just because they are ignoring it now doesn't mean they have to.
Skipjacks said:
T Mobile is going to care once Samsung stops saying Knox tripped phones back from T Mobile. REmember, it's not
Click to expand...
Click to collapse
That will suck
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Slicktune said:
Opps but ive updated to tmobile stock 4.4.2... does this mean i cant root? ive searched everywhere for the answer but it seems like ppl just started updating....
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
No?
Sent from my SGH-M919 using Tapatalk
As of right now no.
There will need to be a new modified tar image or other loop whole to get root.
How To Root M919UVUFNB4 Android 4.4.2 KitKat On T-Mobile Galaxy S4 SGH-M919
http://true-android.blogspot.com/2014/03/root-m919uvufnb4-t-mobile-galaxy-s4.html
norml said:
How To Root M919UVUFNB4 Android 4.4.2 KitKat On T-Mobile Galaxy S4 SGH-M919
http://true-android.blogspot.com/2014/03/root-m919uvufnb4-t-mobile-galaxy-s4.html
Click to expand...
Click to collapse
I love you... youre my hero... lol thanks
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Slicktune said:
I love you... youre my hero... lol thanks
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Click to collapse
You're very welcome! If I were you though, I would wait and see that it is a confirmed "working" method. So many variables involved, like KNOX, better to be safe than sorry.
I have a friend that manages tmobile. He said that mobile CANNOT refuse an issured costumer. Because there is signed documents before Knox was even in the picture... If someone tries to refuse it. Tell them to show you some type of paper work that you have signed that says so. Or ask them to pull up your original. Contract/ or the insurance rules from day one.
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egren58 said:
I have a friend that manages tmobile. He said that mobile CANNOT refuse an issured costumer. Because there is signed documents before Knox was even in the picture... If someone tries to refuse it. Tell them to show you some type of paper work that you have signed that says so. Or ask them to pull up your original. Contract/ or the insurance rules from day one.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
And if that doesn't work, you can call the Insurance Commission in your state. Every state has one. They regulate ALL insurance matters.
The T Mobile insurance is just a normal property and casualty policy. Insurance commissions do not play around and they have absolute authority in a state to force an insurance company to pay a claim if you can prove they have no valid reason to deny it.
I am a licensed insurance rep in several states and I have dealt with insurance commissions all over the country. So I am absolutely positive about this. Every state has a process to dispute a denial for any policy, no matter how small.
All that said, I doubt you would ever have to fake it that far. Especially since the policy covers loss as much as damage. If they did deny the claim, just lose it and file the claim as a loss.
Now the warrenty is a whole different animal that is covered very differently. All different rules and hardly any governmental protections.
Sent from your phone. You should be more careful where you leave that thing.