Returning a rooted device? - T-Mobile Samsung Galaxy Note II

To the Community --
anyone have experience returning a rooted device to the company that insures devices?
I just paid them my $175 "deductible" (after dropping and destroying my screen) and am concerned I'll get slapped with additional fees for rooting...
Thanks in advance.

whatllitbenext said:
To the Community --
anyone have experience returning a rooted device to the company that insures devices?
I just paid them my $175 "deductible" (after dropping and destroying my screen) and am concerned I'll get slapped with additional fees for rooting...
Thanks in advance.
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Click to collapse
You make a thread before on general and the mods moved to questions because questions thread is where this is belong. To answer your question YOU DO NOT GOING TO HAVE ANY PROBLEMS RETURNING YOUR PHONE ROOTED. It is a insurance claim not a warranty claim. Warranty claims with SAMSUNG for sure you need to go back to stock, but with insurance claims they do not care about that.
Sent from my SGH-T889 using xda premium

parusia said:
You make a thread before on general and the mods moved to questions because questions thread is where this is belong. To answer your question YOU DO NOT GOING TO HAVE ANY PROBLEMS RETURNING YOUR PHONE ROOTED. It is a insurance claim not a warranty claim. Warranty claims with SAMSUNG for sure you need to go back to stock, but with insurance claims they do not care about that.
Sent from my SGH-T889 using xda premium
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Thanks for your reply -- I was wondering what happened to my thread!
Cheers.

Related

Geek squad root

I brought my phone from best buy and I'm thinking about rooting it. My question is if i have to take it there can they cancel my repair contract because its rooted? Want to root to get thering so i can stream the internet to my tablet.
Sent from my SPH-L710 using xda app-developers app
If you have to send it to repair just flash a ROM which have Stock Recovery and use Triangle Away to reset the counter. Check on Dev Section for more info.
Sent from my O=O
I don't know this from first-hand experience, but I've seen several references on XDA claiming Best Buy doesn't care about your phone being rooted.
Samsung Galaxy S3
OdexedBlue ROM
LI3 Stock Kernel
LIF Baseband
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derrickmd18 said:
I brought my phone from best buy and I'm thinking about rooting it. My question is if i have to take it there can they cancel my repair contract because its rooted? Want to root to get thering so i can stream the internet to my tablet.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
I got told my best buy doesn't care about root... But it's fairly simple and quick to unroot and flash stock rom and recovery, which I would do to be safe anyways.
Sent from Pluto.
I had black tie insurance and best buy doesn't care if the phone is modded (only iphones)
Just Google foxfi, sprint blocks it in the market, but I believe it can be found on their website....no need to root for free tethering
Confirmed. I returned 3 Epics rooted. They never even confirmed the complaints. They just got me another one within 2 days.
Yeah I tried foxfi and it's not supported for s3 yet.
Sent from my SPH-L710 using xda app-developers app
I have a friend who works for Geek Squad. He said their only concern is if the hardware is physically tampered with.
DrgnRebrn said:
I don't know this from first-hand experience, but I've seen several references on XDA claiming Best Buy doesn't care about your phone being rooted.
Samsung Galaxy S3
OdexedBlue ROM
LI3 Stock Kernel
LIF Baseband
XDA Premium - Support our developers, modders, & themers!
Click to expand...
Click to collapse
I got my phone about a week ago. I purchased the best buy protection because sprint is getting outrageous for their total protection and with the ded going up to $150 its really not worth it. When I got it the Woman at best buy Mobile told me that it didnt matter if the phone was rooted or not, it would still be covered.
I work at best buy and we do not care if the phone is rooted and tryIng to use the protectIon plan. If your rooted and trying to exchange within 30 days because u messed the phone up, we can say no. That rarely happens though because if u did F up, u probably bricked and phone doesn't turn on lol. Did have a guy delete his modem or chnaged some settIngs In ##data# or something he could not get service no matter what I tried. Couldn't exchange his phone for him lol because he was rooted and my manager saw that.
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dbenney said:
I got my phone about a week ago. I purchased the best buy protection because sprint is getting outrageous for their total protection and with the ded going up to $150 its really not worth it. When I got it the Woman at best buy Mobile told me that it didnt matter if the phone was rooted or not, it would still be covered.
Click to expand...
Click to collapse
Again...a misconception of the deductible...
If your phone is lost or stolen...damaged beyond repair, water damage etc it's $150 done through asurion
Minor mishaps as discussed here you walk in they confirm, you come back two days later and pick up replacement phone...no fee
And sprint policy currently covers rooted phones
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If you bring it in for software issues they might decline sending it out for rapid exchange(depending on the mobile associate's or Geek Squad Agent's knowledge of rooted phones), but if it's hardware damage from accidental they likely won't care. Just remember you'll have to re-root when you get a phone back since they don't give you the same phone.
00mred00 said:
Again...a misconception of the deductible...
If your phone is lost or stolen...damaged beyond repair, water damage etc it's $150 done through asurion
Minor mishaps as discussed here you walk in they confirm, you come back two days later and pick up replacement phone...no fee
And sprint policy currently covers rooted phones
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
yeah, i know exactly how the TEP works. take it to a service center and they will fix if they can, replace if they cant as long as no signs of physical damage, lost stolen or water, then like you said, have to go through Assurion. I just dont think its worth it now that they raised both the cost of TEP AND the deductible.
I didnt know, however, that Sprint would also cover rooted devices. I have heard stories of people being turned away for repair on rooted phones.
They don't seem to care about anything. I've sent phones with stock root and also custom roms for repair and they've never said a word. Say what you will about geek squad but the black tie on cell phones is more than worth it. Especially if you have teenagers
Samsung Galaxy S3 (SPH-L710) VPALI3
i just brought Sprint GS3 and can anybody help me to get stock rooted via odin for L710VPALI3 just like it was in Epic 4g touch ?
dxl025 said:
i just brought Sprint GS3 and can anybody help me to get stock rooted via odin for L710VPALI3 just like it was in Epic 4g touch ?
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Click to collapse
Look up QB Kings video on YouTube
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This is good news!
This is good news cause I have to return mine because I dropped it. Thanks!

Insurance claim question

Of i report my Galaxy S2 lost, will they lock the phone when I use my insurance for a replacement? And what if I don't want them to lock it
Sent from my SGH-T989 using xda app-developers app
How bout you just flat out buy a replacement?
Don't scam dude. Makes it harder for honest customers to get help when actually need it...
Sent from my SAMSUNG-SGH-T989 using xda premium
I know what you trying to do. Karma is a bi.....
Stevesteve64 said:
Of i report my Galaxy S2 lost, will they lock the phone when I use my insurance for a replacement? And what if I don't want them to lock it
Sent from my SGH-T989 using xda app-developers app
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That's called insurance fraud what your doing. Technically its a felony.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
I think the guy just asked a question about what would happen. But yes, this is insurance fraud and if you get caught doing this you're slapped with a felony. I'd advise you not to do it.
They would more than likely block the old IMEI anyways since they have it in their database and the old phone becomes a paperweight MP3 player.
TL;DR : The risks are too high and the outcome is too little and more than likely to backfire. Be legit about it.
Sent from my SGH-T999 using xda app-developers app
Straight Answer
Once a device is replaced using insurance or warranty, they will blacklist the IMEI so that it can't be used again on the network in the event that they don't actually receive it.
If a device is reported lost, they blacklist the IMEI immediately and you go about processing your claim.
There is nothing you can do to prevent this, it's automatic, that phone will be blacklisted, no exceptions. If it's found, to whitelist the IMEI again, you have to go through insurance, which will promptly send out a return kit for said device.
You can't ask questions like this on here. This isn't the place for stealing, scamming or anything not legal. This thread will be closed by an administrator
Sent from my SGH-T989 using xda app-developers app
So a couple weeks ago you were on here asking to buy a T989 to replace your Amaze because you wanted a bigger screen, It appears that you decided to buy it new thinking you can just scam the insurance thing and not actually have to pay for it, or get a second one for free. Not saying you are doing this, just that it appears pretty darn shady when seeing this post along with your previous post a couple weeks ago asking to buy one.
As said above, insurance fraud is a felony but honestly go ahead and report it stolen, wait a few days and call TMO and tell them you bought a used phone. Give them all the info on it they ask for, go ahead, or try to sell it. The buyer will find out it was an insurance scam and TMO knows it's connected to you. Who knows you might(not a chance) have a lucky one that didn't get blacklisted. In reality, I will ROFL when the police show up at your door with an arrest warrant, and they will...but go for it, see what happens. It may be multiple serious federal charges. If you bought it online and it was mailed to you via USPS, they will add the charges of Felony Mail Fraud for USPS shipping, and Felony Wire Fraud for ordering it online. If you bought it in the store then you can expect Retail Fraud to be added.
Let us know how that works out for ya.
Sent from my SGH-T989 using xda app-developers app
You're not gonna get a lot if helpful responses on XDA when you ask a question pertaining to something illegal.
The forum rules clearly state that these topics are not allowed to be discussed, and no one wants to risk getting banned or even worse the site getting in trouble..
I personally don't care what you do but please take it somewhere else
Sent from my SAMSUNG-SGH-T989 using xda premium
Thread closed
We do not support or condone insurance fraud on XDA.

Insurance Claim on Tmo GS3

I'm currently having some problems with my charger staying plugged to my phone. It's very loose for some reason and constantly unplugs overnight even with the slightest touch.
My screen has been cracked for quite some time now (prior to this issue) but I was wondering if this would restrict me from filing an insurance claim on my phone. Would they hassle me for a broken screen?
Thanks,
basically got 2 options at this point, pay the fee , send your phone back, wait for replacement,
or claim it lost, pay the deductible, keep your phone an let them send another one to you, up to you, not promoting this way,but you do have these two options
for option #1, what exactly is the fee?
I'm considering the option of saying that the phone is just suddenly slightly defective (the charger port) in order to get a new refurb one. I've done this multiple times before and got a replacement for free but never with a broken screen.
eddylee09 said:
for option #1, what exactly is the fee?
I'm considering the option of saying that the phone is just suddenly slightly defective (the charger port) in order to get a new refurb one. I've done this multiple times before and got a replacement for free but never with a broken screen.
Click to expand...
Click to collapse
Filing a claim and getting a refurb will cost you $130. I wouldn't recommend the 2nd option mentioned above, but I'm not going to tell you what or what not to do.
Good luck!
|When Emotion Goes Up, Logic Goes Down|
|Even If You Fall Face First You're Still Moving Forward|
You can't claim warranty exchange with Tmobile with a broken screen. They will charge you restocking fee $400+. Its better to call insurance which is $150 I believe.
Sent from my SGH-T999 using xda app-developers app
monkeypaws said:
You can't claim warranty exchange with Tmobile with a broken screen. They will charge you restocking fee $400+. Its better to call insurance which is $150 I believe.
Sent from my SGH-T999 using xda app-developers app
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I agree. This has been my experience. Pay the deductible and keep both phones.
Don't say it's lost and keep both phones, that is insurance fraud.
File an insurance claim on the Asurion website for the honest reason. The fee is $130. They will send you a new phone with free next day shipping, THEN you send your phone back with the provided packaging and prepaid label.
Sent from my SGH-T999 using Tapatalk 2
Towle said:
Don't say it's lost and keep both phones, that is insurance fraud.
File an insurance claim on the Asurion website for the honest reason. The fee is $130. They will send you a new phone with free next day shipping, THEN you send your phone back with the provided packaging and prepaid label.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Yes that is exactly correct. You can't keep both. If you claim it "lost" they'll blacklist the imei of your old when you get your new. There's no way around it. Don't cheat the system op.
Sent from my SGH-T999 using xda app-developers app
Appreciate all the replies and insight! It wasn't my intention to file it as "lost" and keep the phone. Just wanted to see if I would still get the same warranty benefits for my loose charger despite the screen being cracked from a previous incident.
Thanks!
eddylee09 said:
Appreciate all the replies and insight! It wasn't my intention to file it as "lost" and keep the phone. Just wanted to see if I would still get the same warranty benefits for my loose charger despite the screen being cracked from a previous incident.
Thanks!
Click to expand...
Click to collapse
Sorry I was replying to the poster about keeping both phones but just giving advice to you. I've seen a lot of posts before where people claim they've kept both and found ways around it. .
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I like how people talk about insurance fraud when in reality finding a million ways to go back to stock, triangle away because your phone is messed up from hacking. It's really no difference that's insurance fraud too a little hypocritical
Sent from my SGH-T999 using xda app-developers app
daxecutioner24 said:
I like how people talk about insurance fraud when in reality finding a million ways to go back to stock, triangle away because your phone is messed up from hacking. It's really no difference that's insurance fraud too a little hypocritical
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
But that doesn't cost the company money and cause rates to go up
Returning to stock, the companies are getting the phones back to refurbish and sell again. Lying and saying you lost your $500 phone to get another $500 phone is no where near the same thing.
Not to mention the fact that rooting only voids the manufacturer warranty, not your insurance.
Sent from my SGH-T999 using Tapatalk 2
Towle said:
But that doesn't cost the company money and cause rates to go up
Returning to stock, the companies are getting the phones back to refurbish and sell again. Lying and saying you lost your $500 phone to get another $500 phone is no where near the same thing.
Not to mention the fact that rooting only voids the manufacturer warranty, not your insurance.
Sent from my SGH-T999 using Tapatalk 2
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Agree 100%.
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Towle said:
But that doesn't cost the company money and cause rates to go up
Returning to stock, the companies are getting the phones back to refurbish and sell again. Lying and saying you lost your $500 phone to get another $500 phone is no where near the same thing.
Not to mention the fact that rooting only voids the manufacturer warranty, not your insurance.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
Huh how It doesn't cost the company money, shipping cost that they pay.. Hard bricking devices or soft bricks that some don't even bother to fix and send it in.technically a phone is not a phone when you can't call or do what a phone is for when the IMEI is blocked. Also rooting may bring hardware issues etcc so if the phone is malfunctioning people are going to send it in. that's also insurance fraud because you caused the phone to not work and you want to get a new one or refurbished. I get your point though but I still think rates will go up either way, just like gas does when the economy us bad .
Sent from my SGH-T999 using xda app-developers app
daxecutioner24 said:
Huh how It doesn't cost the company money, shipping cost that they pay.. Hard bricking devices or soft bricks that some don't even bother to fix and send it in.technically a phone is not a phone when you can't call or do what a phone is for when the IMEI is blocked. Also rooting may bring hardware issues etcc so if the phone is malfunctioning people are going to send it in. that's also insurance fraud because you caused the phone to not work and you want to get a new one or refurbished. I get your point though but I still think rates will go up either way, just like gas does when the economy us bad .
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
With insurance it doesn't matter if you hacked it and fried the processor. That's what you pay for insurance for. Using it to get a second phone is not what it's for. I see where your point could be valid for a warranty exchange though.
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Towle said:
With insurance it doesn't matter if you hacked it and fried the processor. That's what you pay for insurance for. Using it to get a second phone is not what it's for. I see where your point could be valid for a warranty exchange though.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Yeah that's what I meant you be surprise there's a bunch of people that don't pay for insurance. So I was looking at it through that perspective because it relates to rates all around.
Sent from my SGH-T999 using xda app-developers app
Insurance deductible on s3 is $150 not $130. ( went up at end of march )

I hard-bricked my phone

OK SO I TRIED TO FLASH THIS ROM FROM THIS THREAD http://forum.xda-developers.com/show....php?t=2115775
IM USING A SAMSUNG GALAXY S3 FROM T-MOBILE
NOW MY PHONE IS TOTALLY DEAD, THE SCREEN WONT TURN ON, THE JIG WONT PUT IT IN DOWNLOAD MODE
AND NOW WHEN I PLUG IT INTO THE COMPUTER IT ASK ME FOR THIS DRIVER " QHSUSB_DLOAD "
PLEASE HELP ME :crying:
Link doesn't work. Sounds like you already know what you did. So you should know its not fixable, by you. Jtag Google it.
Link takes me to i9300, i9500 forum for a ROM. Yep its hard bricked. You flashed and Intl ROM onto this phone. You can send it into Samsung or to mobiletechvideos.com and its 60$ to JTAG it. Versus how much Samsung will charge you.
Sent from my SGH-T999 using xda app-developers app
If you have a hardbreak, nothing anyone here can do.
return it and hope samsung / tmobile takes the blame. If you have insurance, use it to replace.....or jtag
mgbotoe said:
If you have a hardbreak, nothing anyone here can do.
return it and hope samsung / tmobile takes the blame. If you have insurance, use it to replace.....or jtag
Click to expand...
Click to collapse
Don't go through your insurance, your deductible is higher then Jtag will cost, and it's wrong to even go that route, since you did it not T-Mobile or Samsung.
good point
mt3g said:
Don't go through your insurance, your deductible is higher then Jtag will cost, and it's wrong to even go that route, since you did it not T-Mobile or Samsung.
Click to expand...
Click to collapse
An insurance claim isn't wrong. Insurance covers accidental damage and you pay the deductible for a replacement. Trying to get a warranty replacement for "unexplained failure" would be wrong. I still don't advise an insurance claim though since it costs more than getting jtag repair.
Sent from my SGH-T999
thank you all for the replies, i found a cheap option on ebay it will cost me around $35 bucks, and they seemed to have a good feedback so i will go with them. i hope they can fix it
moto211 said:
An insurance claim isn't wrong. Insurance covers accidental damage and you pay the deductible for a replacement. Trying to get a warranty replacement for "unexplained failure" would be wrong. I still don't advise an insurance claim though since it costs more than getting jtag repair.
Sent from my SGH-T999
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Click to collapse
Agreed
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---------- Post added at 01:56 AM ---------- Previous post was at 01:55 AM ----------
Leonel9201 said:
thank you all for the replies, i found a cheap option on ebay it will cost me around $35 bucks, and they seemed to have a good feedback so i will go with them. i hope they can fix it
Click to expand...
Click to collapse
I would go with the safe bet mobile tech it's only a few bucks more may even getting quicker.
Sent from my SGH-T999 using xda app-developers app
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monkeypaws said:
Link takes me to i9300, i9500 forum for a ROM. Yep its hard bricked. You flashed and Intl ROM onto this phone. You can send it into Samsung or to mobiletechvideos.com and its 60$ to JTAG it. Versus how much Samsung will charge you.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yea, you need JTAG. And you will be happy.
I did the same thing on mine several months ago. (I have flashed many many ROMS and couldn't believe I had done that.) I sent mine to MobileTechVideos.com. He does magic there. Had it back within 1 week and it was like my screw up never happened. Well worth the cost. You can get a JIG from him too for around $6.
Use mobile tech they are 100% square dealin guys!
I had mine done two weeks ago all new again like nothing' happened.
You get an account options to expedite service and message box with progress updates
I wouldn't deal with anyone else
These guys are almost the "set in stone" go to guys for jtag repair.
Sent from my SGH-T999 using xda app-developers app

Voided warranty vs TMo Insurance

Since my warranty is unofficially voided, should I not be paying insurance still? Or would insurance still cover any accidents?
If you have asurion. They,ll still cover you.
Sent from my SGH-M919 using xda app-developers app
cant u just return to stock before taking it back to t-mobile and u should be good?
kanyewest said:
cant u just return to stock before taking it back to t-mobile and u should be good?
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yea, lol yea I didn't even think of that! good idea.
Would you need Triangle Away?
Sent from my GT-I9505G
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Definition
warranty - for manufacturer defects only
insurance - for dumb things done to phone
With insurance it doesn't matter it is rooted or not. You pay $175 deductible (or whatever it is now) and get a new phone. You could have ****ed it up rooting and flashing roms and it doesn't matter. Same for water damage or just breaking the phone.
Sent from Flip's Galaxy S4

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