Develop Bugs

Stock TW is so annoying...

Just bored and venting about how much I hate stock TW 2.3.6 on my S2. The USB hub on my phone has been iffy, at best, recently and until I get a warranty exchange, I'm keeping stock. It won't be for another week or so because I have to go into the local TMO store tomorrow and document the problem for their staff. It took me forever to unroot and ODIN back to stock because of my damaged USB port, I can't risk it again. Ugh.

Joy2DaWurld said:
Just bored and venting about how much I hate stock TW 2.3.6 on my S2. The USB hub on my phone has been iffy, at best, recently and until I get a warranty exchange, I'm keeping stock. It won't be for another week or so because I have to go into the local TMO store tomorrow and document the problem for their staff. It took me forever to unroot and ODIN back to stock because of my damaged USB port, I can't risk it again. Ugh.
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Yeah I too had the same usb faulty issue and had to return - but I didn't even bother to unroot I just sent it back, they never say anything.

Usb problem here is got replacement screen is almost perfect got small blob in bottom right corner probably sending this one back
Sent from my SGH-T989 using xda premium

What does tw have to do with a faulty usb hub?
Sent from my SGH-T989 using xda app-developers app

blackangst said:
What does tw have to do with a faulty usb hub?
Sent from my SGH-T989 using xda app-developers app
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LOL there's no direct correlation dude. But in order to get a warranty replacement, I need to be on stock firmware. I know some people say that they've sent it in rooted and on a custom ROM but I'm not gonna take the risk if I don't need to.

I bought my device used. Has one nicks and minor scratch on body.
I swear I'm a strict about having the any of my devices stay as new as possible. I wanted to warranty exchange. In the end I stuck with the device. Also hear the replacements are all refurb devices.
In the end I just loaded CM9. Main reason I stayed away from this device was the Stock ROM. I hate it...... Alot.....
Been happy because of CM9. Now the imperfections don't bother me so much, but the true source of my hate for this phone was really the Stock ROM. Now I'm just pleased.

Asurion didn't want to give me a replacement phone since I broke mine in Feb, called it in in May, and went to finish my claim July 22. A simple letter to the CeO with some few choice words will do wonders. I have a NEW non-refurbished phone.
Sent from my SGH-T989 using xda app-developers app

Former rep here, doesnt matter. In store reps are typically stupid, just say its a theme. Reps in the know - know better, they might recommend erring on the side of caution just to be nice...
Protip: the out of warranty replacement fee is usually less than the insurance deductible. No one ever reported back with issues after sending a smashed/wet phone, so I'll assume its still valid.
Sent from my SGH-T989 using xda premium

N31N said:
Former rep here, doesnt matter. In store reps are typically stupid, just say its a theme. Reps in the know - know better, they might recommend erring on the side of caution just to be nice...
Protip: the out of warranty replacement fee is usually less than the insurance deductible. No one ever reported back with issues after sending a smashed/wet phone, so I'll assume its still valid.
Sent from my SGH-T989 using xda premium
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Then why pay for insurance? :what:
Sent from the pink Unicorn from the Darkside.

LoopDoGG79 said:
Then why pay for insurance? :what:
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to generate additional revenue? lol
insurance is best for lost/stolen and additional extended warranty.

N31N said:
to generate additional revenue? lol
insurance is best for lost/stolen and additional extended warranty.
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Click to collapse
So even with a cracked screen, warranty isn't nullified?
Sent from my SGH-T989 using xda app-developers app

Bought mine with insurance it was 500 bucks, so i figures mine as well get the longest warranty possible. My dad did the same. Lost one, dropped and smashed one, first time free, second time deductible. Still a ton of money saved.
Sent from my SAMSUNG-SGH-T989 using xda premium

Teo032 said:
So even with a cracked screen, warranty isn't nullified?
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they just charge you the replacement fee and everyone moves on with their business. If you need more than just my word, make up some excuse to get to look at the exchange pages at your local store. I found this stuff out in the small print right above the CUSTOMER AGREES? checkbox (that no one ever reads; on the phone they do, but very very quickly) and shortly after found someone who was desperate enough to try it.
To reiterate; neither i nor my customers have had any problems replacing cracked screens or water damage, but tmo has wised up on some of the old tricks before so it may just be a matter of time.
I had been doing this from march through October of "11.
Also!! Good luck finding a rep who doesn't mind subverting the rules to help out people. Haha
Edit: ill try to reach out and have someone get me a picture of the page in question, it may take a few days though

[Q] JTAG Service Shop Recommendation Needed

Oops, I bricked it trying to change partition sizes and I'm not getting to the downloader. I'm looking for recommendations for JTAG service. There's a shop in eBay that will do it but if there are other considerations or recommendations, I'm all ears.

Just by a jig or send me your phone.
Sent from my SAMSUNG-SGH-T989 using xda premium

mainmast2 said:
Oops, I bricked it trying to change partition sizes and I'm not getting to the downloader. I'm looking for recommendations for JTAG service. There's a shop in eBay that will do it but if there are other considerations or recommendations, I'm all ears.
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Click to collapse
I just got mine back today, works great and JB miui installed flawless. They were quick too. But only do it if your device isn't being recognized in device manager. And make sure you have all the proper USB/ADB drivers installed... Anyways just search "mobiletechvideos" on Google. They have a ridiculous amount of positive feedback.
Good Luck!
Sent from my SGH-T989 using xda app-developers app

LeoTheRomRasta said:
I just got mine back today, works great and JB miui installed flawless. They were quick too. But only do it if your device isn't being recognized in device manager. And make sure you have all the proper USB/ADB drivers installed... Anyways just search "mobiletechvideos" on Google. They have a ridiculous amount of positive feedback.
Good Luck!
Sent from my SGH-T989 using xda app-developers app
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I can confirm this. They were great o didn't pay for.rush so it took about 10 days.but I.bricked mine about 2 month's ago
Sent from a Jedi Mind Tricked Galaxy far far away...

Thanks, I wasn't sure about mobiletechvideos, the search I did here returned posts that seemed to be getting old. The replies are much appreciated.

Mobiletechvideos only wants $30 for JTAG service on a G1, hopefully they will combine shipping. It's $160 for a digitizer replacement on an HD2. There's another shop that will do it for $50 for parts and labor. Any thoughts on that or would that be better asked in the HD2 section?

I went with mobiletechvideos, got the phone in about a week later. Turned on and everything

jasonjolley said:
Just by a jig or send me your phone.
Sent from my SAMSUNG-SGH-T989 using xda premium
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Click to collapse
When my phone was hard bricked a jig would not even make the phone come on. The phone needs to be repaired via JTAG.

mainmast2 said:
Oops, I bricked it trying to change partition sizes and I'm not getting to the downloader. I'm looking for recommendations for JTAG service. There's a shop in eBay that will do it but if there are other considerations or recommendations, I'm all ears.
Click to expand...
Click to collapse
Ops for malaysia jtag service is here http://sinartimurservices.tk

I wound up using the guy from eBay, LV Repairs in Henderson, Nevada. It cost me $40 plus shipping it to him. He flashed the stock TMO ROM back on the phone and was back to me within a week.
I have several phones that need to be repaired and I am very satisfied with this guys work so far. If you are interested click the link below or just search for SGS2 JTAG.
http://myworld.ebay.com/alexz70209?_trksid=p2047675.l2559

Sending phone into Samsung, advice?

Hello everyone, my GS2 is hard bricked because I accidentally flashed an I1900 international ROM on my T989 and I chatted with Samsung and they emailed a shipping label and such since it's under warranty. Is there anything I should do to give me added security to them not finding out that my phone was rooted and flashed or can they see that since my phone is hard bricked?

doat said:
Hello everyone, my GS2 is hard bricked because I accidentally flashed an I1900 international ROM on my T989 and I chatted with Samsung and they emailed a shipping label and such since it's under warranty. Is there anything I should do to give me added security to them not finding out that my phone was rooted and flashed or can they see that since my phone is hard bricked?
Click to expand...
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If you can't get into recovery or Download mode, there's not much you can do. If you can, I would flash the "Download Reset" to reset the download counter to 0 and make it seem marginally less like you've modified it.

Thanks for the quick reply, I can't get the phone to do ANYTHING at all no matter what I tried even a jig didn't get a single response from the phone. I have read on here that people have done something very similar to what I did and Samsung repaired it for free and someone from Samsung told them not to flash roms on it lol.

doat said:
Thanks for the quick reply, I can't get the phone to do ANYTHING at all no matter what I tried even a jig didn't get a single response from the phone. I have read on here that people have done something very similar to what I did and Samsung repaired it for free and someone from Samsung told them not to flash roms on it lol.
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Yeah, if you can't access it at all, there's not much you can actually do to make it any less obvious. Maybe tape a $20 to the inside of the battery compartment. Lol.

ahahaha well hopefully if they find out and decide to not repair it under warranty they will tell me instead of repairing it and forcing me to pay.

doat said:
ahahaha well hopefully if they find out and decide to not repair it under warranty they will tell me instead of repairing it and forcing me to pay.
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Click to collapse
As what I know, they dont care if you installed a custom rom on it or not. I think you will be ok. Do they charge you shipping fee? I request a warranty exchange from Tmobile, and they charge me 20$.
Sent from my SGH-T989 using xda app-developers app

No the lady said it's under warranty so she emailed a shipping label and all I did was drop it off at UPS today. Hopefully they fix it and I get it back without paying lol. Learned my lesson to read twice before flashing a rom also need to clean up my ROM folder.

doat said:
No the lady said it's under warranty so she emailed a shipping label and all I did was drop it off at UPS today. Hopefully they fix it and I get it back without paying lol. Learned my lesson to read twice before flashing a rom also need to clean up my ROM folder.
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What if they replace your S2 with a S3 lol
Sent from my SGH-T989 using xda app-developers app

Alarmmy said:
What if they replace your S2 with a S3 lol
Sent from my SGH-T989 using xda app-developers app
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If they do I'd be in heaven then I can use my upgrade for the S4 in March, which I plan on doing anyway.

WOOOHOOO Samsung fixed my phone even though I accidentally broke the vibrator thing they fixed that and unbricked it now they are sending it back free of charge.

doat said:
WOOOHOOO Samsung fixed my phone even though I accidentally broke the vibrator thing they fixed that and unbricked it now they are sending it back free of charge.
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Congrats on your fix...(so, no SIII, heh?).
BTW, just curious, how did you "accidentally" broke the vibrator?
:laugh:

premiatul said:
Congrats on your fix...(so, no SIII, heh?).
BTW, just curious, how did you "accidentally" broke the vibrator?
:laugh:
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Click to collapse
I am saving my upgrade for the S4 that is coming out in March. I was taking the phone apart to mess around with it and after I disconnected everything I didn't think the vibrator was glued down and I thought it would pop out but I broke the ribbon that connects it lol.

They sent you the same phone,but fixed right,? How long did it take for them to fix? I requested warranty exchange at tmobile store, and they sent me a refurbished phone.
Sent from my SGH-T989 using xda app-developers app

Alarmmy said:
They sent you the same phone,but fixed right,? How long did it take for them to fix? I requested warranty exchange at tmobile store, and they sent me a refurbished phone.
Sent from my SGH-T989 using xda app-developers app
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It is on its way to me now they gave me a tracking number last night but I think it is the same phone. They received it on October 5th and completed repairs on the 11th.

Insurance Claim on Tmo GS3

I'm currently having some problems with my charger staying plugged to my phone. It's very loose for some reason and constantly unplugs overnight even with the slightest touch.
My screen has been cracked for quite some time now (prior to this issue) but I was wondering if this would restrict me from filing an insurance claim on my phone. Would they hassle me for a broken screen?
Thanks,

basically got 2 options at this point, pay the fee , send your phone back, wait for replacement,
or claim it lost, pay the deductible, keep your phone an let them send another one to you, up to you, not promoting this way,but you do have these two options

for option #1, what exactly is the fee?
I'm considering the option of saying that the phone is just suddenly slightly defective (the charger port) in order to get a new refurb one. I've done this multiple times before and got a replacement for free but never with a broken screen.

eddylee09 said:
for option #1, what exactly is the fee?
I'm considering the option of saying that the phone is just suddenly slightly defective (the charger port) in order to get a new refurb one. I've done this multiple times before and got a replacement for free but never with a broken screen.
Click to expand...
Click to collapse
Filing a claim and getting a refurb will cost you $130. I wouldn't recommend the 2nd option mentioned above, but I'm not going to tell you what or what not to do.
Good luck!
|When Emotion Goes Up, Logic Goes Down|
|Even If You Fall Face First You're Still Moving Forward|

You can't claim warranty exchange with Tmobile with a broken screen. They will charge you restocking fee $400+. Its better to call insurance which is $150 I believe.
Sent from my SGH-T999 using xda app-developers app

monkeypaws said:
You can't claim warranty exchange with Tmobile with a broken screen. They will charge you restocking fee $400+. Its better to call insurance which is $150 I believe.
Sent from my SGH-T999 using xda app-developers app
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I agree. This has been my experience. Pay the deductible and keep both phones.

Don't say it's lost and keep both phones, that is insurance fraud.
File an insurance claim on the Asurion website for the honest reason. The fee is $130. They will send you a new phone with free next day shipping, THEN you send your phone back with the provided packaging and prepaid label.
Sent from my SGH-T999 using Tapatalk 2

Towle said:
Don't say it's lost and keep both phones, that is insurance fraud.
File an insurance claim on the Asurion website for the honest reason. The fee is $130. They will send you a new phone with free next day shipping, THEN you send your phone back with the provided packaging and prepaid label.
Sent from my SGH-T999 using Tapatalk 2
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Yes that is exactly correct. You can't keep both. If you claim it "lost" they'll blacklist the imei of your old when you get your new. There's no way around it. Don't cheat the system op.
Sent from my SGH-T999 using xda app-developers app

Appreciate all the replies and insight! It wasn't my intention to file it as "lost" and keep the phone. Just wanted to see if I would still get the same warranty benefits for my loose charger despite the screen being cracked from a previous incident.
Thanks!

eddylee09 said:
Appreciate all the replies and insight! It wasn't my intention to file it as "lost" and keep the phone. Just wanted to see if I would still get the same warranty benefits for my loose charger despite the screen being cracked from a previous incident.
Thanks!
Click to expand...
Click to collapse
Sorry I was replying to the poster about keeping both phones but just giving advice to you. I've seen a lot of posts before where people claim they've kept both and found ways around it. .
Sent from my SGH-T999 using xda app-developers app

I like how people talk about insurance fraud when in reality finding a million ways to go back to stock, triangle away because your phone is messed up from hacking. It's really no difference that's insurance fraud too a little hypocritical
Sent from my SGH-T999 using xda app-developers app

daxecutioner24 said:
I like how people talk about insurance fraud when in reality finding a million ways to go back to stock, triangle away because your phone is messed up from hacking. It's really no difference that's insurance fraud too a little hypocritical
Sent from my SGH-T999 using xda app-developers app
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But that doesn't cost the company money and cause rates to go up
Returning to stock, the companies are getting the phones back to refurbish and sell again. Lying and saying you lost your $500 phone to get another $500 phone is no where near the same thing.
Not to mention the fact that rooting only voids the manufacturer warranty, not your insurance.
Sent from my SGH-T999 using Tapatalk 2

Towle said:
But that doesn't cost the company money and cause rates to go up
Returning to stock, the companies are getting the phones back to refurbish and sell again. Lying and saying you lost your $500 phone to get another $500 phone is no where near the same thing.
Not to mention the fact that rooting only voids the manufacturer warranty, not your insurance.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
Agree 100%.
Sent from my SGH-T999 using xda app-developers app

Towle said:
But that doesn't cost the company money and cause rates to go up
Returning to stock, the companies are getting the phones back to refurbish and sell again. Lying and saying you lost your $500 phone to get another $500 phone is no where near the same thing.
Not to mention the fact that rooting only voids the manufacturer warranty, not your insurance.
Sent from my SGH-T999 using Tapatalk 2
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Huh how It doesn't cost the company money, shipping cost that they pay.. Hard bricking devices or soft bricks that some don't even bother to fix and send it in.technically a phone is not a phone when you can't call or do what a phone is for when the IMEI is blocked. Also rooting may bring hardware issues etcc so if the phone is malfunctioning people are going to send it in. that's also insurance fraud because you caused the phone to not work and you want to get a new one or refurbished. I get your point though but I still think rates will go up either way, just like gas does when the economy us bad .
Sent from my SGH-T999 using xda app-developers app

daxecutioner24 said:
Huh how It doesn't cost the company money, shipping cost that they pay.. Hard bricking devices or soft bricks that some don't even bother to fix and send it in.technically a phone is not a phone when you can't call or do what a phone is for when the IMEI is blocked. Also rooting may bring hardware issues etcc so if the phone is malfunctioning people are going to send it in. that's also insurance fraud because you caused the phone to not work and you want to get a new one or refurbished. I get your point though but I still think rates will go up either way, just like gas does when the economy us bad .
Sent from my SGH-T999 using xda app-developers app
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With insurance it doesn't matter if you hacked it and fried the processor. That's what you pay for insurance for. Using it to get a second phone is not what it's for. I see where your point could be valid for a warranty exchange though.
Sent from my SGH-T999 using Tapatalk 2

Towle said:
With insurance it doesn't matter if you hacked it and fried the processor. That's what you pay for insurance for. Using it to get a second phone is not what it's for. I see where your point could be valid for a warranty exchange though.
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
Yeah that's what I meant you be surprise there's a bunch of people that don't pay for insurance. So I was looking at it through that perspective because it relates to rates all around.
Sent from my SGH-T999 using xda app-developers app

Insurance deductible on s3 is $150 not $130. ( went up at end of march )

Asurion Insurance help?

So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4

chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
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Click to collapse
My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium

jdsingle76 said:
My understanding is you pay your deductible after submitting an "affidavit" about what happened, and they ship you a replacement phone the next day, so it's not a one for one swap, so your little brother can use it as an expensive mp3 player. . Just curious, did you try putting the phone in a bag of rice for a few days before giving it up for good? Might save you 100 bucks. Just sayin' Good luck! :thumbup:
Sent from my SPH-D710BST using xda premium
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Click to collapse
I've tried everything and the phone works it's just it's so slow my gfs epic 4g runs faster lol but thank you a lot for the info
Sent from my HTCONE using Tapatalk 4

How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!

That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.

patrao_n said:
How do you mean it runs slow? Could it be there is a bunch of stuff taking up ram? If you have any experience flashing roms you might want to check out some of the awesome work in the dev section. Some really top notch stuff over there right now.
sent from my Provari with a mini rda!
Click to expand...
Click to collapse
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
mkfryan said:
That is also insurance fraud to report it as stolen when it is still in your possession, while the chances of getting caught are next to none but just something to think about it least
Making the iPhone jealous one user at a time.
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Click to collapse
And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
Sent from my HTCONE using Tapatalk 4

chriswbush said:
Yeah I put the official jb update and it ran a bit better may just be the phone slowly dying
And I may just file the report for repair seems like asurian doesn't want the damaged phone since it was water damaged and honestly it wouldn't sit with my conscious to do that
Sent from my HTCONE using Tapatalk 4
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Click to collapse
What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
Sent from my SPH-L900 using xda app-developers app

RayTrue04 said:
What? Asurion takes any phone back no matter what's the damage when they give you a new one. They even give you an envelope when reported lost or stolen just in case the phone ever gets back in your possession so you can return..
Sent from my SPH-L900 using xda app-developers app
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Click to collapse
News to me. Thanks for the info.
Sent from my SPH-D710BST using xda premium

jdsingle76 said:
News to me. Thanks for the info.
Sent from my SPH-D710BST using xda premium
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Click to collapse
No problem. It's even noted on the site when filing a claim. I go through phones like crazy and I read everything. It goes something along the lines like any found devices claimed through Asurion are the property of Asurion and must be returned yada yada.. Something like that, it's been a while I lost or had a phone stolen lol
Ps: I had two claims this year. I would gladly screencap the email they sent me thanking me for returning my liquor damaged EVO LTE that was completely fried. So if they would take a liquor damaged one with a fried motherboard why not a water damaged one which still powers on?
Sent from my SPH-L900 using xda app-developers app

chriswbush said:
So my mom epic 4g touch is watered damaged and I was told to call ausurion and I would have to pay a 100 deductible would I have to give them the s2? And if I do can I just report the phone stolen and if I do is it the same 100 deductible and I'm asking because my little brother can use it as a music player til it breaks completely. Idk if this is OK to ask here so mods sorry ahead of time. Any help with this would be appreciated.
Sent from my HTCONE using Tapatalk 4
Click to expand...
Click to collapse
A big part of me thinks Asurion is complete rip off. I used them once and paid the $100 deductible which pi$$ed me off because I had been paying them $9 a month over the past 4 years- enough to cover the cost of a new premium smartphone and the $100 deductible. And once I got my replacement phone (refurbished, not new) the first month or so were covered by the Sprint warranty yet, I still got charged me $9 for the "Asurion".
They want you to believe the replacement phone they are sending you cost them the same retail price you'd have bought it for from Samsung but that's bull****. I am sure they get them for buy them from sprint for whatever sprint pays for recycled phones., probably $50 then they mark it up 100% and viola $100 deductible. And if you tell Asurion you want a new phone instead of a refurbished phone they'll lie to you and tell you Samsung doesn't make the D710 anymore. But one visit to the Samsung website suggests otherwise.
In short I wouldn't think twice about getting over on Asurion.
And no it's NOT Insurance fraud. Insurance fraud is a crime when committed against a real insurance company which is regulated by the state.
Ask these people if they think you should stick it to Asurion.

Take the phone apart and hit the board lightly with rubbing alcohol and a soft tooth brush.
Before you do tho take a few pics of the board and post them and ill let ya know the extent of the damage
Sent from my SPH-D710 using xda premium

I just went ahead and reported the phone water damaged and I'm just going to pay the 100 deductible I did get a call from assurion saying they do limited these forums and advises against fraud and they do monitor these forums.
Sent from my HTCONE using Tapatalk 4