Hi.
I have a GT-N7100 from my carrier drei.at for which unfortunately there is no firmware available.
I'd like to update the firmware to 4.1.2 and would flash an official samsung open firmware.
As far as I understand the sim-lock will stay intact, however I'm not sure if the warranty will also remain untouched.
What if I have some issue and need to go to my carrier for support and have a rom that's not from them - will they deny service?
Thanx in advance!
It depends on the carrier. Some carriers will deny service if they see that you've made modifications to the software, however if you're just flashing a plain GT-N7100 ROM to it there's a good chance they probably won't notice (since flashing an official Samsung firmware to the device shouldn't trip your flash counter or mark your device as being Modified in Settings > About device).
That being said, if anything happens software wise and they re-flash the firmware, or if your phones main board were to be replaced, you'd be back at square one.
Hi.
I talked with both my carrier and samsung and they tell me that even if I install an official samsung firmware myself (unless I use kies) that the warranty is void.
Do their claims have any grounding in the law?
Can samsung technicians have any way of telling whether I installd a rom myself through odin (assuming the custom rom counter remains 0)?
Unfortunately I have a carrier for which there is no official rom available (drei in austria).
Does this mean to be sure to get warranty I have to wait until one becomes available so I could flash back to that one after I did any modifications?
Thanx in advance!
Samsung can write (almost) anything they like in their warranty requirements. What you should check is your country's consumer legislation, in many European countries there is a 2 year warranty, where they would have to prove that your flashing or hacking is the direct cause to any issues to have the warranty voided. This warranty would be related to the retailer.
That said, I do not think it possible to see that you've flashed if the rom is stock with correct csc, with the counter at zero, unless your carrier has it heavy branded. Take a screenshot of everything in "about phone" to make sure you know what version it came with.
Sent from my GT-N7100 using Tapatalk 2
Technically yes Samsung will know if you flash anything.
But , the guys working in sales department, whom most likely you will deal with for warranty issue, will never be able to find out, if you restore to stock version.
So no issues of warranty.
Have all fun flashing all custom roms, nothing to worry.
Sent from my SGH-I317M using xda app-developers app
What ever rom you install you can easily restore to the one which is meant for your specific device using kies.
Find my thread how to revert to original stock rom using kies.
Read the instructions and it will put in your phone the latest for your device.
Sent from my GT-N7100 using xda premium
Good news XDAns,
Just had a brief chat with the samsung service center guys IN DELHI.
They told me the BINARY COUNTER SHOULD NOT BE YES 1 COUNT. Reset it all to samsung official and you are in warranty again.
The KNOX counter is not the issue.
He also told me that they can downgrade the BOOTLOADER, but they arent authorised to do so.
He can also flash 4.1.2 if the consumer wants to.
SSC No. 011-40641233 try asking.
Thanks.
DeepankarS said:
Good news XDAns,
Just had a brief chat with the samsung service center guys IN DELHI.
They told me the BINARY COUNTER SHOULD NOT BE YES 1 COUNT. Reset it all to samsung official and you are in warranty again.
The KNOX counter is not the issue.
He also told me that they can downgrade the BOOTLOADER, but they arent authorised to do so.
He can also flash 4.1.2 if the consumer wants to.
SSC No. 011-40641233 try asking.
Thanks.
Click to expand...
Click to collapse
Good for you then there in India. Then each of us in different countries must check with our samsung representatives / service center
But from what I understand, it is not about the warranty issue only. It is indeed an annoying security lock for those who like to go back to earlier ROM, due to different bootloader. Can we imagine, how many ppl actually got stuck when they try to revert back to the old ROM because they are not satisfy with the 4.3 upgrade ?
Like it or not, this KNOX issue is an annoying one to most of us here.
And this is the 1st attempt from samsung to do this type of thing... soon or later, it just a matter of time that they will implement it on the warranty issue (if now in your place hasn't been implemented). Same thing with the flash binary counter warranty issue.
Sent from the corner of this rounded earth.
Hi everyone,
Last week I sent my phone to the retail store in France where I bought it to have it fixed (microphone defect).
The store sent it to Samsung for repair...
The phone was sent back today, repaired (they have change a piece of hardware) but also upgraded against my will to official 4.3 with Knox on...
Screenshot of my new rom
Uploaded with ImageShack.us
I'm sooooooooooooooo UPSET !!!!!
Prior to sending my phone to repair, my GN2 was on 4.1.1 rooted with Miui rom and a custom kernel.
I'm desperate, because I want my root and Miui back !!!
I've read a lot of stuff on 4.3, Knox, the difficulty people have to root official 4.3 with knox, the knox counter moving up to 1, the impossibility (?) to downgrade the bootloader, etc...
But everything I read is confusing and sometimes contradictory...
So here are my questions:
1) Can I downgrade my phone and root it to install the Miui rom (which is base on Samsung 4.1.1) ?
2) Can I get rid of the Knox counter by downgrading ?
3) If I can't get rid of the Knox counter, can I avoid having it raise to 1 ?
4) If I can't avoid raising the knox counter to 1, then what is the consequence ? Does this mean loosing Samsung's warranty ?
Please any help will be welcome
Surfinette, on the verge of Panic + Madness
:crying::crying::crying::crying::crying:
Once there's knox there's no way to remove it.
I read several threads and posts, all still a blur solutions. Some succeed, some fail.
U have to read nd search carefully for those thread say succeed. Spend more time to read on them.
This is the 1st attempt of samsung to use knox for warranty issue. In some countries, the service center still can accept when the value changed. U have to check with samsung in ur country.
Sent from the corner of this rounded earth (N7105 v4.3, powered by LionROM)
What is really driving me mad, is that the Sammobile website says that 4.3 is still not available in France for the GT-N7100...
Yet Samsung Repair Shop in France managed to upgrade My GN2 to 4.3 without me asking anything about changing the firmware !
What this means is that anyone attempting to avoid Knox for warranty reasons, will ultimately end-up with Knox if their phone goes to repair...
So let's assume I don't care loosing warranty (anyways I consider my phone useless without root, so if I can't root it I will sell it),
- Can I step back to 4.1 ?
Surfinette said:
What is really driving me mad, is that the Sammobile website says that 4.3 is still not available in France for the GT-N7100...
Yet Samsung Repair Shop in France managed to upgrade My GN2 to 4.3 without me asking anything about changing the firmware !
What this means is that anyone attempting to avoid Knox for warranty reasons, will ultimately end-up with Knox if their phone goes to repair...
So let's assume I don't care loosing warranty (anyways I consider my phone useless without root, so if I can't root it I will sell it),
- Can I step back to 4.1 ?
Click to expand...
Click to collapse
As far as I'm aware you cannot downgrade the new bootloader.. Pretty piss poor behaviour by Samsung but what can ya do?
Unfortunate situation.. I hope someone can help you out.
Sent from my Nexus 4 using Tapatalk
Surfinette said:
What is really driving me mad, is that the Sammobile website says that 4.3 is still not available in France for the GT-N7100...
Yet Samsung Repair Shop in France managed to upgrade My GN2 to 4.3 without me asking anything about changing the firmware !
What this means is that anyone attempting to avoid Knox for warranty reasons, will ultimately end-up with Knox if their phone goes to repair...
So let's assume I don't care loosing warranty (anyways I consider my phone useless without root, so if I can't root it I will sell it),
- Can I step back to 4.1 ?
Click to expand...
Click to collapse
From few posts I found online, there has been rumours/news that europe country at the moment is not affected by knox for samsung's warranty.
U can find out more about this.
So, by right, if u do properly for the rooting nd flash custom rom, as long as u know how to do it, u don't need to care about loosing warranty. U may try to google about this stuff.
But, my advise, don't downgrade to any 4.1.2 rom (stock/custom), as it may mess up ur partition, efs partition, or ur imei as well. Unless u really sure how to do this.
Sent from the corner of this rounded earth (N7105 v4.3, powered by LionROM)
Surfinette said:
What is really driving me mad, is that the Sammobile website says that 4.3 is still not available in France for the GT-N7100...
Yet Samsung Repair Shop in France managed to upgrade My GN2 to 4.3 without me asking anything about changing the firmware !
What this means is that anyone attempting to avoid Knox for warranty reasons, will ultimately end-up with Knox if their phone goes to repair...
So let's assume I don't care loosing warranty (anyways I consider my phone useless without root, so if I can't root it I will sell it),
- Can I step back to 4.1 ?
Click to expand...
Click to collapse
I recommend u not to risk it. (If Samsung did that to me, I would be going back to the service centre and demanding a downgrade.)
Smack that thanks button if I helped.
N7105 Note 2 LTE International powered by Illusion ROM 2.6
Plasma Kernel 2.02
Sent from a small country named Singapore
Would re partitioning with Odin and a pit file get round that to reflash 4.1.1 or 4.1.2? Or is it the case that once the new bootloader is on were screwed? Perhaps one of the devs could let us know..
GT N7105 with XDA Premium......that is all......
---------- Post added at 02:29 AM ---------- Previous post was at 02:24 AM ----------
Just found this for n7100 version.. A
http://forum.xda-developers.com/showthread.php?t=2536418
GT N7105 with XDA Premium......that is all......
the question is do you care about raising the counters for knox? it's basically for warranty purpose. If not, you can try to check http://forum.xda-developers.com/showthread.php?t=2531965
there's a multitool there to remove knox & enable you to root your N2
bearusa said:
Would re partitioning with Odin and a pit file get round that to reflash 4.1.1 or 4.1.2? Or is it the case that once the new bootloader is on were screwed? Perhaps one of the devs could let us know..
GT N7105 with XDA Premium......that is all......
---------- Post added at 02:29 AM ---------- Previous post was at 02:24 AM ----------
Just found this for n7100 version.. A
http://forum.xda-developers.com/showthread.php?t=2536418
GT N7105 with XDA Premium......that is all......
Click to expand...
Click to collapse
yeah..once you upgrade to knox bootloader you will never get to downgrade knox free bootloader..
the link you provide is to downgrade from mj5 leak rom to 4.1.2..its possible for mj5 and below but official 4.3 is big nooo.
Thank you all for your help and support.
I'm completely despaired, don't know what to do...
Someone on the French Miui Forum (an admin on the forum) told me I could safely downgrade to any 4.2.2 rom in order to re-flash Miui, as long as I wouldn't care about the knox counter... he did it himself
Also, you know the worst part of my story (which I didn't know yet when I initiated this post) : My microphone issue is still there, so I really didn't know what Samsung f***ed up with my phone. I'm sending it back to repair once again...
My last option could be to sell my phone and move on to another brand... except that I love the GN2 and its 5.5" screen size
In any case, this is very worrysome for the development scene... because any new phone (by new I mean newly repaired or sold) will end up with knox...
Thank you all for your help and support.
I'm completely despaired, don't know what to do...
Someone on the French Miui Forum (an admin on the forum) told me I could safely downgrade to any 4.2.2 rom in order to re-flash Miui, as long as I wouldn't care about the knox counter... he did it himself
Also, you know the worst part of my story (which I didn't know yet when I initiated this post) : My microphone issue is still there, so I really didn't know what Samsung f***ed up with my phone. I'm sending it back to repair once again...
My last option could be to sell my phone and move on to another brand... except that I love the GN2 and its 5.5" screen size
In any case, this is very worrysome for the development scene... because any new phone (by new I mean newly repaired or sold) will end up with knox...
:crying::crying::crying::crying::crying::crying:
Hello friends.
My D855 had to go through a motherboard change. Before this situation, I was using my phone with a stock rom. It had to go to warranty and when it came back it was rooted. SuperSU was loaded and SU binary was installed. Is there a necessity for the warranty to do that? Or is it the motherboard that arrived was rooted? What is the logical explanation for this?
bump
Hi,
Is it the same phone? Have you checked serial number?
They may have given u another phone...
Sent from my phone
That's what I assumed at the beginning but nah. Checked the new IMEI they gave me. It matches.