Hello friends.
My D855 had to go through a motherboard change. Before this situation, I was using my phone with a stock rom. It had to go to warranty and when it came back it was rooted. SuperSU was loaded and SU binary was installed. Is there a necessity for the warranty to do that? Or is it the motherboard that arrived was rooted? What is the logical explanation for this?
bump
Hi,
Is it the same phone? Have you checked serial number?
They may have given u another phone...
Sent from my phone
That's what I assumed at the beginning but nah. Checked the new IMEI they gave me. It matches.
Related
How to take original fireware of phone once its bricked?
Above is my question , basically im in a bad situation after my phone being bricked i oppted for an exchange if i manage to unbrick my phone to 2.2 unbranded uk firmware then dont i void my warrenty as it was originally i 2.1 T mobile Uk so if i was to exchange it theyd say hold on your phone voids warrenty?
Equally if i go for an exchange theyd say wait you rooted your phonee? and might even knoaw it got bricked by glitch whilst using milestone overclock who knows?
So i would like to flash it with the original and right now i cant find fireware to use with RSD lite as im using this tutorial:
http://forum.xda-developers.com/showthread.php?t=853674
Advice would be a life saver at the moment`
THanks!
Very upset with Samsung. My GS3 suffered sudden death but, because I rooted it 6 months ago, they are refusing to repair it under warranty.
I don't want the same to happen to my N7100 so I have have unrooted it and gone back to total stock from Spain where I bought it. I would prefer to use the UK firmware and I believe I could flash it with Odin without affecting the binary counter. However, if I have to send it in for repair, would sending it with UK firmware (which will not match the serial number) allow them to void the warranty? Obviously, if it is completely dead they may not be able to check the firmware but I am now very OCD about this after my experience with the GS3.
Anyone know for sure?
http://www.modmymobile.co.uk/category-blog/83-rooting-and-custom-roms-does-not-void-warranty.html
They cannot refuse you warranty in EU even if you used custom firmware. To do that they have to prove it happened because of the firmware you used and not because of harware problem:
Anyway, if you flash uk software your system status will remain Official, i believe that doesnt void the warranty since you're using official samsung rom.
norm2002 said:
Very upset with Samsung. My GS3 suffered sudden death but, because I rooted it 6 months ago, they are refusing to repair it under warranty.
I don't want the same to happen to my N7100 so I have have unrooted it and gone back to total stock from Spain where I bought it. I would prefer to use the UK firmware and I believe I could flash it with Odin without affecting the binary counter. However, if I have to send it in for repair, would sending it with UK firmware (which will not match the serial number) allow them to void the warranty? Obviously, if it is completely dead they may not be able to check the firmware but I am now very OCD about this after my experience with the GS3.
Anyone know for sure?
Click to expand...
Click to collapse
It based to the situation. Regarding your gs3 sds problem. Sssc should repair your phone with foc because they totally unable to track you phone being rooted. Since sds problem will cause your phone totally unable to switch on no matter on any mode.
But, if you having minor issue for accesories such as charger failure, sssc sure will replace without concern your phone being rooted or not. Since use custom rom or other country based rom wont change your imei or serial number.
In other case, if your phone itself having hardware issue and need to leave your phone at sssc and let the technician to checking. Then you might having problem that sssc will refuse to give you foc repair. Even software and hardware are seperate things, but if im not mistaken your warranty will be void once you has modified your phone. You can check your phone status under setting.
Normally the receptionist at counter wont check very detail about your phone status. But when your phone send to technician department, those technician guys sure will noticed.
Sent from my GT-N7100 using xda premium
I don't care what country you live in, unless the manufacturer can prove that rooting your device was the cause of it dying, they are obligated to fix it. If they refuse, sue them.
In the case of the s3 sudden death problem, they know this is a device problem and a wide spread one. They have balls if they're telling you it's because you rooted your phone.
Sent from my Galaxy Note 2 using Tapatalk 2
Akiainavas said:
http://www.modmymobile.co.uk/category-blog/83-rooting-and-custom-roms-does-not-void-warranty.html
They cannot refuse you warranty in EU even if you used custom firmware. To do that they have to prove it happened because of the firmware you used and not because of harware problem:
Anyway, if you flash uk software your system status will remain Official, i believe that doesnt void the warranty since you're using official samsung rom.
Click to expand...
Click to collapse
Thanks for this. I have been dealing with the Amazon repair centre in Germany and I am now using your links to have another go at them. Unfortunately, the GS3 can still go into Download mode and shows the binary counter but any attempted flashing via Odin fails. Keep your fingers crossed for me.
norm2002 said:
Thanks for this. I have been dealing with the Amazon repair centre in Germany and I am now using your links to have another go at them. Unfortunately, the GS3 can still go into Download mode and shows the binary counter but any attempted flashing via Odin fails. Keep your fingers crossed for me.
Click to expand...
Click to collapse
I will, and keep us posted - they took all this from EUR-Lex so i believe it's quite accurate. Hope you'll get your phone repaired.
Hey there!
So here's my situation: I recently got rid of a Rogers cellphone plan and decided to sell my GS3. Someone I know, immediately showed interest and decided to buy it from me. Good! At that moment, the device was locked to Rogers and was running stock Samsung GS3 (SGH-i747M) firmware.
That person decided to play with the phone, try to root it, flash Cyanogenmod or whatever it may be, and having failed several times, he decided to return the phone and get his money back. I shouldn't have accepted to reimburse him knowing how much he fiddled with it but I did.
Anyways too late now. The good thing is that I believe the phone is 100% functional (it boots, runs perfect and under system info shows everything as usual except under Status > Device Status, it shows modified.
I am not 100% sure of that what means but I believe it has something to do with a modified ROM or something like that.
That person supposedly unlocked the device because he was with another carrier.
Now I am putting the phone in the classifieds. Obviously I would like to have the phone back to 100% factory settings and ROM, no aftermarket stuff whatsoever BUT I'd like to keep it unlocked (if that's possible).
That way, it will be easier to resell.
So here's my questions:
What does "Device Status: Modified" really means?
How can I find out if the phone has been altered in any ways?
If it has been altered, is there a LINUX based procedure to restore EVERYTHING back to factory?
If I restore whatever has to be restored, will it re-lock the device?
As you can see, I am a total noob in that field. I would appreciate if someone can help me to prepare this device to be resold.
I don't want to cause any problems to anyone, that wouldn't be fair.
I appreciate. Thanks!!!
Okay a lot of questions, you can download the stock firmware from Samsung updates and if it is rooted you can get triangle away on the play store and reset the counter the using kies or the Samsung galaxy s3 toolkit from mskip's to flash the original firmware, your phone should be unlocked as none of the procedures should/could reloj the simple card
Sent from my SGH-I747M using Tapatalk 4
jimchee said:
Okay a lot of questions, you can download the stock firmware from Samsung updates and if it is rooted you can get triangle away on the play store and reset the counter the using kies or the Samsung galaxy s3 toolkit from mskip's to flash the original firmware, your phone should be unlocked as none of the procedures should/could reloj the simple card
Sent from my SGH-I747M using Tapatalk 4
Click to expand...
Click to collapse
Ok I have verified with an app called Root Checker Basic, and it said that the device wasn't rooted. I wonder if this is reliable.
I wiull check mskip's toolkit or Kies to restore the stock firmware.
What a pain..
Thanks jimchee for replying!!
Actually it's pretty easy but you can probably sell it just as easy if it's rooted and that way you can clear the counter, there is also a post in the Samsung sIII THREAD for AT&T that will walk you through restoring to stock, just make sure you download the file for your device the link is also in the att thread, if you have any trouble pm me and I can help, I am just a tinkerer but been doing it since my 1st original Motorola Droid
Sent from my SGH-I747M using Tapatalk 4
Probably the easiest approach would be to look for the Samsung S3 V7.0 toolkit post. This is a flash (programming) tool. It would easily root your phone if it needs that. Then you can use the app referred to earlier to reset the phone to an "unmodified" status.
Then finally go to the Samsung updates site as suggested and flash the phone with a stock Rogers firmware. I'd recommend a 4.1.1. version. Probably your phone will still be unlocked at this point. But if not, the stock v 4.1.1. Rogers firmware will allow you to unlock it again from an onscreen menu (search for "S3 unlock code *#197328640#"). And your phone will report an unmodified status at the end.
mrwhite0732 said:
Hey there!
So here's my situation: I recently got rid of a Rogers cellphone plan and decided to sell my GS3. Someone I know, immediately showed interest and decided to buy it from me. Good! At that moment, the device was locked to Rogers and was running stock Samsung GS3 (SGH-i747M) firmware.
That person decided to play with the phone, try to root it, flash Cyanogenmod or whatever it may be, and having failed several times, he decided to return the phone and get his money back. I shouldn't have accepted to reimburse him knowing how much he fiddled with it but I did.
Anyways too late now. The good thing is that I believe the phone is 100% functional (it boots, runs perfect and under system info shows everything as usual except under Status > Device Status, it shows modified.
I am not 100% sure of that what means but I believe it has something to do with a modified ROM or something like that.
That person supposedly unlocked the device because he was with another carrier.
Now I am putting the phone in the classifieds. Obviously I would like to have the phone back to 100% factory settings and ROM, no aftermarket stuff whatsoever BUT I'd like to keep it unlocked (if that's possible).
That way, it will be easier to resell.
So here's my questions:
What does "Device Status: Modified" really means?
How can I find out if the phone has been altered in any ways?
If it has been altered, is there a LINUX based procedure to restore EVERYTHING back to factory?
If I restore whatever has to be restored, will it re-lock the device?
As you can see, I am a total noob in that field. I would appreciate if someone can help me to prepare this device to be resold.
I don't want to cause any problems to anyone, that wouldn't be fair.
I appreciate. Thanks!!!
Click to expand...
Click to collapse
Give this a shot.........works well. I've used it a number of times on both my phones ( SH-I747M/SH-I747 )
[ROM/RESTORE][AT&T/ROGERS/TELUS/BELL]Return to UNROOTED STOCK WITH FLASH COUNT RESET
http://forum.xda-developers.com/showthread.php?t=2363882
Once the phone is unlocked it will stay that way whether you go back to stock or not.
Hi guys, I need some help.
Two weeks ago my mic stopped working so I installed the latest stock rom for my G3 D855 (D855P20C_00.kdz) with the KDZ method so I could use the warranty. (I followed this procedure http://forum.xda-developers.com/showthread.php?t=2785089 and downloaded it here http://lg-firmware-rom.com/ )
Somehow LG find out that I had root before, they show me their software and it was displaying "rooting".
I don't know how, because it was totally formatted, I followed the procedure, I had lost twrp, root and it was in the same version I had when I bought my G3 which was 20C.
I was lucky, they had a lot of warnings in the room saying that 27/01/2016 was the last day that they would accept the warranty for cell phones with root, but they accepted mine.
Today I received my G3 back and they changed the main board, now I am afraid that if I root it again I won't be able to use my warranty without sue them first, which takes a lot of time.
I'm from Brazil, I read that in some countries in Europe they already separated the hardware warranty from software warranty, but here it's all the same, only one kind of warranty.
I am really suspicious that the technical assistance could have installed a faulty or old main board hoping that I would root my device again and then I would have to pay for the assistance in a next time.
Btw the new board also has the 20C rom..
I really want to install stock marshmallow again or fulmics rom, if anyone could help it would be really appreciated.
Sorry for my english and thank you in advance
Help recently my phone updated onto marshmallow after updating there is no signal or service i am using international carrier out of US
my phone is unlocked and working perfectly on lollipop please anybody tell me to fix this no service issue on MM,,my phone is routed and has twrp 3.0
removed sprink.apk through root explorer to avoid handsfree activation cant update prl,profile or UICC unlock
PS i know how to revert back to lollipop i just need anybody to tell me to fix no service issue do i need to unlock again on marshmallow or some guide line will be
much appreciated
jinderation said:
Help recently my phone updated on auto to marshmallow after updating there is no signal or service i am using international carrier out of US
my phone is unlocked and working perfectly on lollipop please anybody tell me to fix this no service issue on MM,,my phone is routed and has twrp 3.0
removed sprink.apk through root explorer to avoid handsfree activation cant update prl,profile or UICC unlock
PS i know how to revert back to lollipop i just need anybody to tell me to fix no service issue do i need to unlock again on marshmallow or some guide line will be
much appreciated
Click to expand...
Click to collapse
You posted here as well: http://forum.xda-developers.com/spr...nals-gone-marshmallow-ota-update-how-t3334115
The post above yours on that thread suggested a factory reset. Did you try that?
koop1955 said:
You posted here as well: http://forum.xda-developers.com/spr...nals-gone-marshmallow-ota-update-how-t3334115
The post above yours on that thread suggested a factory reset. Did you try that?
Click to expand...
Click to collapse
yes i tried updated MM S3CPD2 latest downloaded through android file host..tell me what should i do it gives either no service or emergency calls only rit now on BOL1 lollipop:crying::crying::crying:
jinderation said:
yes i tried updated MM S3CPD2 latest downloaded through android file host..tell me what should i do it gives either no service or emergency calls only rit now on BOL1 lollipop:crying::crying::crying:
Click to expand...
Click to collapse
Because you have an international carrier, you probably need to check with them for an update.
But on the thread that I linked to, other people took the Marshmallow update, then did a factory reset and got their service back.
I can't help you more than that since I live in the US.
koop1955 said:
Because you have an international carrier, you probably need to check with them for an update.
But on the thread that I linked to, other people took the Marshmallow update, then did a factory reset and got their service back.
I can't help you more than that since I live in the US.
Click to expand...
Click to collapse
yes i tried everything now there is no fix for this im reverted back to lollipop even i bricked my phone to continuous reboot on stock ..then i drained the battery and deleted the cache and the data to return back to normal mode ... i was actually con into buying this model i was told that this model was G920F even when i bought it said on the system it was g920f then i realized it wouldnt update new security logs there was no update icon even the imei matched from the back there was no denying it was g920f being a noob at that time i manually updated n bricked my phone only in the download odin mode was i able to realize it said G920P.. had to take it to the software guy gave him so much money to fix the software being a noob that i was at that time..the phone has nothing but frustration for me from the start i bought it from a used retail shop they gave only one week warranty bought it for 320US$ two months ago....there is so much con outside so urge dont buy used sets if u dont have the knowledge first research then buy