Develop Bugs

[Q] Does changing country firmware void warranty?

Very upset with Samsung. My GS3 suffered sudden death but, because I rooted it 6 months ago, they are refusing to repair it under warranty.
I don't want the same to happen to my N7100 so I have have unrooted it and gone back to total stock from Spain where I bought it. I would prefer to use the UK firmware and I believe I could flash it with Odin without affecting the binary counter. However, if I have to send it in for repair, would sending it with UK firmware (which will not match the serial number) allow them to void the warranty? Obviously, if it is completely dead they may not be able to check the firmware but I am now very OCD about this after my experience with the GS3.
Anyone know for sure?

http://www.modmymobile.co.uk/category-blog/83-rooting-and-custom-roms-does-not-void-warranty.html
They cannot refuse you warranty in EU even if you used custom firmware. To do that they have to prove it happened because of the firmware you used and not because of harware problem:
Anyway, if you flash uk software your system status will remain Official, i believe that doesnt void the warranty since you're using official samsung rom.

norm2002 said:
Very upset with Samsung. My GS3 suffered sudden death but, because I rooted it 6 months ago, they are refusing to repair it under warranty.
I don't want the same to happen to my N7100 so I have have unrooted it and gone back to total stock from Spain where I bought it. I would prefer to use the UK firmware and I believe I could flash it with Odin without affecting the binary counter. However, if I have to send it in for repair, would sending it with UK firmware (which will not match the serial number) allow them to void the warranty? Obviously, if it is completely dead they may not be able to check the firmware but I am now very OCD about this after my experience with the GS3.
Anyone know for sure?
Click to expand...
Click to collapse
It based to the situation. Regarding your gs3 sds problem. Sssc should repair your phone with foc because they totally unable to track you phone being rooted. Since sds problem will cause your phone totally unable to switch on no matter on any mode.
But, if you having minor issue for accesories such as charger failure, sssc sure will replace without concern your phone being rooted or not. Since use custom rom or other country based rom wont change your imei or serial number.
In other case, if your phone itself having hardware issue and need to leave your phone at sssc and let the technician to checking. Then you might having problem that sssc will refuse to give you foc repair. Even software and hardware are seperate things, but if im not mistaken your warranty will be void once you has modified your phone. You can check your phone status under setting.
Normally the receptionist at counter wont check very detail about your phone status. But when your phone send to technician department, those technician guys sure will noticed.
Sent from my GT-N7100 using xda premium

I don't care what country you live in, unless the manufacturer can prove that rooting your device was the cause of it dying, they are obligated to fix it. If they refuse, sue them.
In the case of the s3 sudden death problem, they know this is a device problem and a wide spread one. They have balls if they're telling you it's because you rooted your phone.
Sent from my Galaxy Note 2 using Tapatalk 2

Akiainavas said:
http://www.modmymobile.co.uk/category-blog/83-rooting-and-custom-roms-does-not-void-warranty.html
They cannot refuse you warranty in EU even if you used custom firmware. To do that they have to prove it happened because of the firmware you used and not because of harware problem:
Anyway, if you flash uk software your system status will remain Official, i believe that doesnt void the warranty since you're using official samsung rom.
Click to expand...
Click to collapse
Thanks for this. I have been dealing with the Amazon repair centre in Germany and I am now using your links to have another go at them. Unfortunately, the GS3 can still go into Download mode and shows the binary counter but any attempted flashing via Odin fails. Keep your fingers crossed for me.

norm2002 said:
Thanks for this. I have been dealing with the Amazon repair centre in Germany and I am now using your links to have another go at them. Unfortunately, the GS3 can still go into Download mode and shows the binary counter but any attempted flashing via Odin fails. Keep your fingers crossed for me.
Click to expand...
Click to collapse
I will, and keep us posted - they took all this from EUR-Lex so i believe it's quite accurate. Hope you'll get your phone repaired.

Flashing on the GT-N7105T

Hi all,
Just wondering if I could grab a quick bit of assistance here.
I have a Vodafone Australia Note II GT-N7105T
1) Will the GT-N7105 ROMs work on the GT-N7105T and more importantly will warranty be voided if flashing a stock official GT-N7105 ROM (no root)?
2) The latest 4.3 update for the Note II GT-N7105 is for Nordic countries. Will this work on the Australian Note II GT-N7105T and will it effect the modem or anything else in anyway?
Your help is greatly appreciated!

Anyone?

delucz said:
Hi all,
Just wondering if I could grab a quick bit of assistance here.
I have a Vodafone Australia Note II GT-N7105T
1) Will the GT-N7105 ROMs work on the GT-N7105T and more importantly will warranty be voided if flashing a stock official GT-N7105 ROM (no root)?
2) The latest 4.3 update for the Note II GT-N7105 is for Nordic countries. Will this work on the Australian Note II GT-N7105T and will it effect the modem or anything else in anyway?
Your help is greatly appreciated!
Click to expand...
Click to collapse
1) Yea they may work with you phone. If you have any network problems after flashing, you could reflash your providers modem. Yes it void warranty. The only way you don't void it is when you use Kies to update your rom.
2) You can always try and see if everything is working for you, if it doesnt you can try to fix it or try another rom or go back to stock rom.
Triangle Away app can reset flash counter.

delucz said:
Hi all,
Just wondering if I could grab a quick bit of assistance here.
I have a Vodafone Australia Note II GT-N7105T
1) Will the GT-N7105 ROMs work on the GT-N7105T and more importantly will warranty be voided if flashing a stock official GT-N7105 ROM (no root)?
2) The latest 4.3 update for the Note II GT-N7105 is for Nordic countries. Will this work on the Australian Note II GT-N7105T and will it effect the modem or anything else in anyway?
Your help is greatly appreciated!
Click to expand...
Click to collapse
1) if you care for warranty, wait until u get ur OTA update, and don't root it. Why? because all update for 4.3 official Samsung release, all will come with KNOX void warranty (with new bootloader). Once u root / flash custom recovery / flash custom ROM, it will trigger the flag, and ur warranty is gone forever. So far, none can reset the KNOX void warranty flag.
2) It might work, but modem you have to change, especially if the Australia LTE frequency is different from Nordic countries. You can try, but be warned, some ppl who doesn't know how to do most of them got stuck at bootloop. My suggestions, read first before you flash.
And this official Nordic ROM is the same answer with number 1. It is official update by Samsung. From what I read on xda / google (other website), all give warning that it is not advisable to downgrade after you flash the official update. Because it will change the flag of KNOX void warranty, and after that IF you are succedeed in downgrading, most probably you won't be able to upgrade to latest version anymore. At least this is so far the info I know from internet.
So, still.. If you want to try, at least find those ROMS with KNOX-free. N7105 has 1, and now I'm using it (but my device also N7105). No idea yet if it is working with N7105T.
And... o yeah...
Triangle Away can't reset the KNOX counter. I have no idea if it is working on 4.3 to reset the binary flash counter, but for sure not able to reset KNOX flag.
And hell yeah... this is the new way samsung protect her devices to custom ROMing/modified devices from claiming warranty. Damn it.
Hope my answer can help, if not, just ignore
Sent from the corner of this rounded earth.

Thank you for your help everyone, I might just wait for the OTA for now.
Cheers

Hi Delucz. I'm in Oz too but with Telstra.
I believe that Telstra and Optus share the same firmware design and are interchangeable but I'm not willing to take the risk based on that.
Assuming Telstra release JB4.3 soon (debatable) I'll wait for it, unroot via MKSkip's Note 2 toolkit (which I used to root etc to start with), do an OTA 4.3 update and find some way of re-rooting ! I hear the 4.3 Knox is a fairly major issue, so a bit of time and feedback from others who've done the 4.3 update isn't a bad thing !
I see no reason to use other countries ROMs out of impatience.
Need to get the 4G aspect 100% right !!!
Patience may reward us....

KNOX Counter does not void warranty.

Good news XDAns,
Just had a brief chat with the samsung service center guys IN DELHI.
They told me the BINARY COUNTER SHOULD NOT BE YES 1 COUNT. Reset it all to samsung official and you are in warranty again.
The KNOX counter is not the issue.
He also told me that they can downgrade the BOOTLOADER, but they arent authorised to do so.
He can also flash 4.1.2 if the consumer wants to.
SSC No. 011-40641233 try asking.
Thanks.

DeepankarS said:
Good news XDAns,
Just had a brief chat with the samsung service center guys IN DELHI.
They told me the BINARY COUNTER SHOULD NOT BE YES 1 COUNT. Reset it all to samsung official and you are in warranty again.
The KNOX counter is not the issue.
He also told me that they can downgrade the BOOTLOADER, but they arent authorised to do so.
He can also flash 4.1.2 if the consumer wants to.
SSC No. 011-40641233 try asking.
Thanks.
Click to expand...
Click to collapse
Good for you then there in India. Then each of us in different countries must check with our samsung representatives / service center
But from what I understand, it is not about the warranty issue only. It is indeed an annoying security lock for those who like to go back to earlier ROM, due to different bootloader. Can we imagine, how many ppl actually got stuck when they try to revert back to the old ROM because they are not satisfy with the 4.3 upgrade ?
Like it or not, this KNOX issue is an annoying one to most of us here.
And this is the 1st attempt from samsung to do this type of thing... soon or later, it just a matter of time that they will implement it on the warranty issue (if now in your place hasn't been implemented). Same thing with the flash binary counter warranty issue.
Sent from the corner of this rounded earth.

[Q] Hard to navigate this place... need stock firmware

Hey, so I've been bouncing around this place (as well as the google search engine) looking for a download link to a stock firmware (4.1.2) for the SGH-I317M (Bell) version.
Every link I've gotten to, thus far anyway, has been a "hotfile" link, and, as I'm sure you're aware, is no longer available.
Can somebody direct me to a download link to it? I'm looking to unroot my phone so I can update to 4.3
Many thanks in advance.

Go to www.sammobile.com/firmwares type I317M in search box... then scroll down to the Canada (Bell Mobile) firmware you want

DoctorQMM said:
Go to www.sammobile.com/firmwares type I317M in search box... then scroll down to the Canada (Bell Mobile) firmware you want
Click to expand...
Click to collapse
Yeah, I tried doing that and it said the previous version was unavailable to users who aren't "members"; and when I login, it only gives me the current update (which I could easily get from Kies itself if I was going to go that route).
I've managed to find the previous version 4.1.1 via http://stockroms(dot)net/file/GalaxyNote2 - (replace the dot with a 'period' there) so I'll give that a whirl first.
Thanks for replying though!

i10010110i said:
Yeah, I tried doing that and it said the previous version was unavailable to users who aren't "members"; and when I login, it only gives me the current update (which I could easily get from Kies itself if I was going to go that route).
I've managed to find the previous version 4.1.1 via http://stockroms(dot)net/file/GalaxyNote2 - (replace the dot with a 'period' there) so I'll give that a whirl first.
Thanks for replying though!
Click to expand...
Click to collapse
I'm not sure what happened... but, apparently ODIN won't allow my phone to connect to the port correctly.
So, I finally got the previous website working as well; so, now I'm downloading v 4.1.2 from there.
I have the USB debugging mode on, is there something else I should be doing?

If you update to 4.3...you WILL have a locked bootloader...and currently no good way to root..
Additionally....your KNOX flag will trip and your warranty is toast...if you attempt to root...( as of today, and until the devs can fix Sammy's latest patch)...
Beyond that...you can never go back to 4.1.2 again...
Stay on a 4.1.2 bootloader without KNOX and then you can flash every rom we have along with a full return to stock if you want...
An update to 4.3 will stop any means of going back....g

I guess this is true of the official OTA update people are getting?
Man, I don't want that!

gregsarg said:
If you update to 4.3...you WILL have a locked bootloader...and currently no good way to root..
Additionally....your KNOX flag will trip and your warranty is toast...if you attempt to root...( as of today, and until the devs can fix Sammy's latest patch)...
Beyond that...you can never go back to 4.1.2 again...
Stay on a 4.1.2 bootloader without KNOX and then you can flash every rom we have along with a full return to stock if you want...
An update to 4.3 will stop any means of going back....g
Click to expand...
Click to collapse
Those bastards... what is this, Apple!? This is why I love Samsung and Android phones, being able to have control of your own product.

i10010110i said:
Those bastards... what is this, Apple!? This is why I love Samsung and Android phones, being able to have control of your own product.
Click to expand...
Click to collapse
You know that Knox is a Samsung thing right? That and the Knox warranty flag that Samsung says voids their hardware warranty if triggered.

krelvinaz said:
You know that Knox is a Samsung thing right? That and the Knox warranty flag that Samsung says voids their hardware warranty if triggered.
Click to expand...
Click to collapse
Yes, I'm completely aware... I should have said "loved", although I still love my phone and Samsung as a product; however, KNOX is really annoying at the moment.
I've been an Android lover for the past few years anyway, S2, S2 HD LTE, Sony Xperia Z, and now a Note 2. I really don't want to bash Samsung, because I think they make the best product in the market; but, yeah, this KNOX thing really needs to go.

Newly purchased i9195 with KitKat wants to update, should I?

I just recently purchased the S4 Mini i9195 factory unlocked phone preinstalled with KitKat and was wondering whether or not to accept a small 33mb update? (See pictures)
I plan to shortly root my phone but I'm wondering whether or not this update will hinder me further in the routing process. I know the bootloader in KitKat is already knox enabled, but I'm worried this update will patch the use of things like towel root?
Should I be safe to update?

I dont think so. I mean it does not matter if you update or not, it can be easily rooted. For example i keep flasing custom roms and sometimes i flash the stock firmware also. And last time ( 4 days back) when i flashed the stock firmware (4.4.2) there were some updates available( forgot...may be around 50 mb) and i went for it. The only changes i saw were some new apps installed. Again yesterday i flashed a custom rom, root was there.
Note: my device s4 mini (duos) GTI9192.

RuffBuster said:
I just recently purchased the S4 Mini i9195 factory unlocked phone preinstalled with KitKat and was wondering whether or not to accept a small 33mb update? (See pictures)
I plan to shortly root my phone but I'm wondering whether or not this update will hinder me further in the routing process. I know the bootloader in KitKat is already knox enabled, but I'm worried this update will patch the use of things like towel root?
Should I be safe to update?
Click to expand...
Click to collapse
If the firmware on your phone is build earlier then june 2014 u can use towelroot . Do not update yet until u investigate what version u have atm on your phone. If u have an build after that date, if u update or not is egal, u can`t use toweltoor and u must root with other methods that will most likely trigger Knox to 0x1
L.E. Now i saw second screen, u have an build older then june 2014 .
U can try to flash an stock kernel for 4.4.2 earlier then june . towelroot it, then flash stock kernel what u have now ( extract from rom u download from sammobile )

So yeah I got impatient and updated my stock firmware OTA and now my build and kernel are dated March 23rd 2015. Still 4.4.2.
I tried towel root before and after the update and yeah it didn't work.
@SilviuMik
If I were to flash a previous 4.4.2 kernel would that maybe trip knox?
I'm so used to having a rooted phone I don't want to have to wait 6 months before I'm sure my phone doesn't have any faults before tripping the knox and voiding my warranty.
Only thing that is really holding me back from rooting is that I've heard some reports of people saying that tripping knox causes issues with the phone like poorer signal... though I'm hoping this is a myth.

RuffBuster said:
So yeah I got impatient and updated my stock firmware OTA and now my build and kernel are dated March 23rd 2015. Still 4.4.2.
I tried towel root before and after the update and yeah it didn't work.
@SilviuMik
If I were to flash a previous 4.4.2 kernel would that maybe trip knox?
I'm so used to having a rooted phone I don't want to have to wait 6 months before I'm sure my phone doesn't have any faults before tripping the knox and voiding my warranty.
Only thing that is really holding me back from rooting is that I've heard some reports of people saying that tripping knox causes issues with the phone like poorer signal... though I'm hoping this is a myth.
Click to expand...
Click to collapse
As i said many times ... i don`t have knox at all. All i "try to help" is from what i read here and there . In theory when u flash a stock kernel it should not trigger knox. But then again, some ppl triggered knox just by applying OTA so ... try to figure
For first just see if u have that big problem with battery draining in deep sleep with all OFF ( wifi / 3g / gps etc )
If u do, first go and replace phone / motherboard until u get one without this bug . Then look for root and so . ( i can live without root, i don`t need it at all, but i have a heavy debloated rom )

SilviuMik said:
As i said many times ... i don`t have knox at all. All i "try to help" is from what i read here and there . In theory when u flash a stock kernel it should not trigger knox. But then again, some ppl triggered knox just by applying OTA so ... try to figure
For first just see if u have that big problem with battery draining in deep sleep with all OFF ( wifi / 3g / gps etc )
If u do, first go and replace phone / motherboard until u get one without this bug . Then look for root and so . ( i can live without root, i don`t need it at all, but i have a heavy debloated rom )
Click to expand...
Click to collapse
Many thanks for your help! Tripping knox from an OTA? That's a *****. You'll have to forgive me for making you repeat yourself, I always find it a little daunting with a new phone. I've done a lot reading here on the S4 Mini forum and seen many people have different results. Being as there are at least 4 different S4 Mini phones and many stock versions. I just like to be 100% sure when messing with my phone.
As for the hardware battery drain bug I think I may be all good. I tested my phones battery drain over the first night with everything but phone signal turned off and had 0% drain over 8 hours. Couldn't find a phone build date or country of manufacture anywhere on the phone or box, but the battery was made in march of this year, so I'm guessing I have one of the latest production models. Though I'm sure I've read a couple of people were maybe hit with this bug months down the line. Fingers crossed this doesn't happen.
My next step now is to re read everything again on here and find a safe way to root with my current firmware.
It may be my imagination but after that last small update things seem to be smoother than on my November 2014 firmware. But that might be all in my head.
Again thank you for your advice with my new phone.

One last thing. With this update. Has the "BOOTLOADER RP SWREV" increased on the new update or has it always been 2? Maybe my imagination again... took a picture.
I also count 5 different apps with "knox" in their title. Sure I read there was only 4 before?

RuffBuster said:
One last thing. With this update. Has the "BOOTLOADER RP SWREV" increased on the new update or has it always been 2? Maybe my imagination again... took a picture.
I also count 5 different apps with "knox" in their title. Sure I read there was only 4 before?
Click to expand...
Click to collapse
Bootloader v2 comes with late jellybean builds / new kitkat builds . So u had v2 with nov update.
http://pastebin.com/JCKYULfp knox apk`s
There are more i did not discover yet , for example there is a libknox.so file that when u delete u can`t boot your phone anymore.