Hi.
I talked with both my carrier and samsung and they tell me that even if I install an official samsung firmware myself (unless I use kies) that the warranty is void.
Do their claims have any grounding in the law?
Can samsung technicians have any way of telling whether I installd a rom myself through odin (assuming the custom rom counter remains 0)?
Unfortunately I have a carrier for which there is no official rom available (drei in austria).
Does this mean to be sure to get warranty I have to wait until one becomes available so I could flash back to that one after I did any modifications?
Thanx in advance!
Samsung can write (almost) anything they like in their warranty requirements. What you should check is your country's consumer legislation, in many European countries there is a 2 year warranty, where they would have to prove that your flashing or hacking is the direct cause to any issues to have the warranty voided. This warranty would be related to the retailer.
That said, I do not think it possible to see that you've flashed if the rom is stock with correct csc, with the counter at zero, unless your carrier has it heavy branded. Take a screenshot of everything in "about phone" to make sure you know what version it came with.
Sent from my GT-N7100 using Tapatalk 2
Technically yes Samsung will know if you flash anything.
But , the guys working in sales department, whom most likely you will deal with for warranty issue, will never be able to find out, if you restore to stock version.
So no issues of warranty.
Have all fun flashing all custom roms, nothing to worry.
Sent from my SGH-I317M using xda app-developers app
What ever rom you install you can easily restore to the one which is meant for your specific device using kies.
Find my thread how to revert to original stock rom using kies.
Read the instructions and it will put in your phone the latest for your device.
Sent from my GT-N7100 using xda premium
Related
So, i'm tempted to flash Omega or Android HD ROM on my Note 2, but i'm worried about a few things...
I already have the phone rooted, and from what i've understood so far, i can use triangle away to make it look like it was never touched, in case i need to go to warranty (please correct me if what i've said is wrong).
Will i be able to make it look like it's never been flashed/tampered with, if i flash a custom ROM and i have to go to warranty?
Let's say i DO flash a custom ROM like Omega or Android HD and a button isn't working anymore, and it's surely a hardware problem, naturally, i'll have to go to warranty to get it fixed. In this situation, will i be able to flash a stock ROM and fool everyone that it's never been flashed/rooted? And if yes, how? I'd appreciate a description of the whole process.
Hope i've been able to explain myself well enough to get an answer.
Thanks in advance!
You would need to find the stock firmware for your device and then flash it using odin
Sent from my SGH-T889 using xda premium
This is my device's info:
Model number: GT-N7100
Baseband version: N7100BUALI8
Build number: JRO003C.N7100XXALIJ
Is there any way to find out where to get my stock ROM?
Depends what country you from and whether the phone in it's original state was branded to a specific carrier or not.
If you know that then go to www.samfirmware.com and search for your stock firmware
eg: if you're from UK, and your carrier is Vodafone, then you would choose, "United Kingdom (Vodafone)" firmware. etc..
After you download your firmware, then flash with odin, and make sure that the flash counter is "0" using triangle away, and that's it. The process of reflashing a stock firmware to your phone should unroot you automatically if you are rooted.
Yes, my phone was branded and locked to Vodafone, Romania, but i've used GalaxSim to unlock it (YAY!).
I've searched SamFirmware for the ROM that i should have, but there's only one for Romania ( http://www.sammobile.com/firmware/?page=8&view=7110 )
I don't know if this is the one that came with my phone, but i guess it should be ok, right?
Later edit: OMFG, the ROM is 1.3 GB
Even later edit: Damn, HotFile is so slow T_T''
Hi.
I have a GT-N7100 from my carrier drei.at for which unfortunately there is no firmware available.
I'd like to update the firmware to 4.1.2 and would flash an official samsung open firmware.
As far as I understand the sim-lock will stay intact, however I'm not sure if the warranty will also remain untouched.
What if I have some issue and need to go to my carrier for support and have a rom that's not from them - will they deny service?
Thanx in advance!
It depends on the carrier. Some carriers will deny service if they see that you've made modifications to the software, however if you're just flashing a plain GT-N7100 ROM to it there's a good chance they probably won't notice (since flashing an official Samsung firmware to the device shouldn't trip your flash counter or mark your device as being Modified in Settings > About device).
That being said, if anything happens software wise and they re-flash the firmware, or if your phones main board were to be replaced, you'd be back at square one.
Very upset with Samsung. My GS3 suffered sudden death but, because I rooted it 6 months ago, they are refusing to repair it under warranty.
I don't want the same to happen to my N7100 so I have have unrooted it and gone back to total stock from Spain where I bought it. I would prefer to use the UK firmware and I believe I could flash it with Odin without affecting the binary counter. However, if I have to send it in for repair, would sending it with UK firmware (which will not match the serial number) allow them to void the warranty? Obviously, if it is completely dead they may not be able to check the firmware but I am now very OCD about this after my experience with the GS3.
Anyone know for sure?
http://www.modmymobile.co.uk/category-blog/83-rooting-and-custom-roms-does-not-void-warranty.html
They cannot refuse you warranty in EU even if you used custom firmware. To do that they have to prove it happened because of the firmware you used and not because of harware problem:
Anyway, if you flash uk software your system status will remain Official, i believe that doesnt void the warranty since you're using official samsung rom.
norm2002 said:
Very upset with Samsung. My GS3 suffered sudden death but, because I rooted it 6 months ago, they are refusing to repair it under warranty.
I don't want the same to happen to my N7100 so I have have unrooted it and gone back to total stock from Spain where I bought it. I would prefer to use the UK firmware and I believe I could flash it with Odin without affecting the binary counter. However, if I have to send it in for repair, would sending it with UK firmware (which will not match the serial number) allow them to void the warranty? Obviously, if it is completely dead they may not be able to check the firmware but I am now very OCD about this after my experience with the GS3.
Anyone know for sure?
Click to expand...
Click to collapse
It based to the situation. Regarding your gs3 sds problem. Sssc should repair your phone with foc because they totally unable to track you phone being rooted. Since sds problem will cause your phone totally unable to switch on no matter on any mode.
But, if you having minor issue for accesories such as charger failure, sssc sure will replace without concern your phone being rooted or not. Since use custom rom or other country based rom wont change your imei or serial number.
In other case, if your phone itself having hardware issue and need to leave your phone at sssc and let the technician to checking. Then you might having problem that sssc will refuse to give you foc repair. Even software and hardware are seperate things, but if im not mistaken your warranty will be void once you has modified your phone. You can check your phone status under setting.
Normally the receptionist at counter wont check very detail about your phone status. But when your phone send to technician department, those technician guys sure will noticed.
Sent from my GT-N7100 using xda premium
I don't care what country you live in, unless the manufacturer can prove that rooting your device was the cause of it dying, they are obligated to fix it. If they refuse, sue them.
In the case of the s3 sudden death problem, they know this is a device problem and a wide spread one. They have balls if they're telling you it's because you rooted your phone.
Sent from my Galaxy Note 2 using Tapatalk 2
Akiainavas said:
http://www.modmymobile.co.uk/category-blog/83-rooting-and-custom-roms-does-not-void-warranty.html
They cannot refuse you warranty in EU even if you used custom firmware. To do that they have to prove it happened because of the firmware you used and not because of harware problem:
Anyway, if you flash uk software your system status will remain Official, i believe that doesnt void the warranty since you're using official samsung rom.
Click to expand...
Click to collapse
Thanks for this. I have been dealing with the Amazon repair centre in Germany and I am now using your links to have another go at them. Unfortunately, the GS3 can still go into Download mode and shows the binary counter but any attempted flashing via Odin fails. Keep your fingers crossed for me.
norm2002 said:
Thanks for this. I have been dealing with the Amazon repair centre in Germany and I am now using your links to have another go at them. Unfortunately, the GS3 can still go into Download mode and shows the binary counter but any attempted flashing via Odin fails. Keep your fingers crossed for me.
Click to expand...
Click to collapse
I will, and keep us posted - they took all this from EUR-Lex so i believe it's quite accurate. Hope you'll get your phone repaired.
Hi all,
Just wondering if I could grab a quick bit of assistance here.
I have a Vodafone Australia Note II GT-N7105T
1) Will the GT-N7105 ROMs work on the GT-N7105T and more importantly will warranty be voided if flashing a stock official GT-N7105 ROM (no root)?
2) The latest 4.3 update for the Note II GT-N7105 is for Nordic countries. Will this work on the Australian Note II GT-N7105T and will it effect the modem or anything else in anyway?
Your help is greatly appreciated!
Anyone?
delucz said:
Hi all,
Just wondering if I could grab a quick bit of assistance here.
I have a Vodafone Australia Note II GT-N7105T
1) Will the GT-N7105 ROMs work on the GT-N7105T and more importantly will warranty be voided if flashing a stock official GT-N7105 ROM (no root)?
2) The latest 4.3 update for the Note II GT-N7105 is for Nordic countries. Will this work on the Australian Note II GT-N7105T and will it effect the modem or anything else in anyway?
Your help is greatly appreciated!
Click to expand...
Click to collapse
1) Yea they may work with you phone. If you have any network problems after flashing, you could reflash your providers modem. Yes it void warranty. The only way you don't void it is when you use Kies to update your rom.
2) You can always try and see if everything is working for you, if it doesnt you can try to fix it or try another rom or go back to stock rom.
Triangle Away app can reset flash counter.
delucz said:
Hi all,
Just wondering if I could grab a quick bit of assistance here.
I have a Vodafone Australia Note II GT-N7105T
1) Will the GT-N7105 ROMs work on the GT-N7105T and more importantly will warranty be voided if flashing a stock official GT-N7105 ROM (no root)?
2) The latest 4.3 update for the Note II GT-N7105 is for Nordic countries. Will this work on the Australian Note II GT-N7105T and will it effect the modem or anything else in anyway?
Your help is greatly appreciated!
Click to expand...
Click to collapse
1) if you care for warranty, wait until u get ur OTA update, and don't root it. Why? because all update for 4.3 official Samsung release, all will come with KNOX void warranty (with new bootloader). Once u root / flash custom recovery / flash custom ROM, it will trigger the flag, and ur warranty is gone forever. So far, none can reset the KNOX void warranty flag.
2) It might work, but modem you have to change, especially if the Australia LTE frequency is different from Nordic countries. You can try, but be warned, some ppl who doesn't know how to do most of them got stuck at bootloop. My suggestions, read first before you flash.
And this official Nordic ROM is the same answer with number 1. It is official update by Samsung. From what I read on xda / google (other website), all give warning that it is not advisable to downgrade after you flash the official update. Because it will change the flag of KNOX void warranty, and after that IF you are succedeed in downgrading, most probably you won't be able to upgrade to latest version anymore. At least this is so far the info I know from internet.
So, still.. If you want to try, at least find those ROMS with KNOX-free. N7105 has 1, and now I'm using it (but my device also N7105). No idea yet if it is working with N7105T.
And... o yeah...
Triangle Away can't reset the KNOX counter. I have no idea if it is working on 4.3 to reset the binary flash counter, but for sure not able to reset KNOX flag.
And hell yeah... this is the new way samsung protect her devices to custom ROMing/modified devices from claiming warranty. Damn it.
Hope my answer can help, if not, just ignore
Sent from the corner of this rounded earth.
Thank you for your help everyone, I might just wait for the OTA for now.
Cheers
Hi Delucz. I'm in Oz too but with Telstra.
I believe that Telstra and Optus share the same firmware design and are interchangeable but I'm not willing to take the risk based on that.
Assuming Telstra release JB4.3 soon (debatable) I'll wait for it, unroot via MKSkip's Note 2 toolkit (which I used to root etc to start with), do an OTA 4.3 update and find some way of re-rooting ! I hear the 4.3 Knox is a fairly major issue, so a bit of time and feedback from others who've done the 4.3 update isn't a bad thing !
I see no reason to use other countries ROMs out of impatience.
Need to get the 4G aspect 100% right !!!
Patience may reward us....
Hi everyone,
Last week I sent my phone to the retail store in France where I bought it to have it fixed (microphone defect).
The store sent it to Samsung for repair...
The phone was sent back today, repaired (they have change a piece of hardware) but also upgraded against my will to official 4.3 with Knox on...
Screenshot of my new rom
Uploaded with ImageShack.us
I'm sooooooooooooooo UPSET !!!!!
Prior to sending my phone to repair, my GN2 was on 4.1.1 rooted with Miui rom and a custom kernel.
I'm desperate, because I want my root and Miui back !!!
I've read a lot of stuff on 4.3, Knox, the difficulty people have to root official 4.3 with knox, the knox counter moving up to 1, the impossibility (?) to downgrade the bootloader, etc...
But everything I read is confusing and sometimes contradictory...
So here are my questions:
1) Can I downgrade my phone and root it to install the Miui rom (which is base on Samsung 4.1.1) ?
2) Can I get rid of the Knox counter by downgrading ?
3) If I can't get rid of the Knox counter, can I avoid having it raise to 1 ?
4) If I can't avoid raising the knox counter to 1, then what is the consequence ? Does this mean loosing Samsung's warranty ?
Please any help will be welcome
Surfinette, on the verge of Panic + Madness
:crying::crying::crying::crying::crying:
Once there's knox there's no way to remove it.
I read several threads and posts, all still a blur solutions. Some succeed, some fail.
U have to read nd search carefully for those thread say succeed. Spend more time to read on them.
This is the 1st attempt of samsung to use knox for warranty issue. In some countries, the service center still can accept when the value changed. U have to check with samsung in ur country.
Sent from the corner of this rounded earth (N7105 v4.3, powered by LionROM)
What is really driving me mad, is that the Sammobile website says that 4.3 is still not available in France for the GT-N7100...
Yet Samsung Repair Shop in France managed to upgrade My GN2 to 4.3 without me asking anything about changing the firmware !
What this means is that anyone attempting to avoid Knox for warranty reasons, will ultimately end-up with Knox if their phone goes to repair...
So let's assume I don't care loosing warranty (anyways I consider my phone useless without root, so if I can't root it I will sell it),
- Can I step back to 4.1 ?
Surfinette said:
What is really driving me mad, is that the Sammobile website says that 4.3 is still not available in France for the GT-N7100...
Yet Samsung Repair Shop in France managed to upgrade My GN2 to 4.3 without me asking anything about changing the firmware !
What this means is that anyone attempting to avoid Knox for warranty reasons, will ultimately end-up with Knox if their phone goes to repair...
So let's assume I don't care loosing warranty (anyways I consider my phone useless without root, so if I can't root it I will sell it),
- Can I step back to 4.1 ?
Click to expand...
Click to collapse
As far as I'm aware you cannot downgrade the new bootloader.. Pretty piss poor behaviour by Samsung but what can ya do?
Unfortunate situation.. I hope someone can help you out.
Sent from my Nexus 4 using Tapatalk
Surfinette said:
What is really driving me mad, is that the Sammobile website says that 4.3 is still not available in France for the GT-N7100...
Yet Samsung Repair Shop in France managed to upgrade My GN2 to 4.3 without me asking anything about changing the firmware !
What this means is that anyone attempting to avoid Knox for warranty reasons, will ultimately end-up with Knox if their phone goes to repair...
So let's assume I don't care loosing warranty (anyways I consider my phone useless without root, so if I can't root it I will sell it),
- Can I step back to 4.1 ?
Click to expand...
Click to collapse
From few posts I found online, there has been rumours/news that europe country at the moment is not affected by knox for samsung's warranty.
U can find out more about this.
So, by right, if u do properly for the rooting nd flash custom rom, as long as u know how to do it, u don't need to care about loosing warranty. U may try to google about this stuff.
But, my advise, don't downgrade to any 4.1.2 rom (stock/custom), as it may mess up ur partition, efs partition, or ur imei as well. Unless u really sure how to do this.
Sent from the corner of this rounded earth (N7105 v4.3, powered by LionROM)
Surfinette said:
What is really driving me mad, is that the Sammobile website says that 4.3 is still not available in France for the GT-N7100...
Yet Samsung Repair Shop in France managed to upgrade My GN2 to 4.3 without me asking anything about changing the firmware !
What this means is that anyone attempting to avoid Knox for warranty reasons, will ultimately end-up with Knox if their phone goes to repair...
So let's assume I don't care loosing warranty (anyways I consider my phone useless without root, so if I can't root it I will sell it),
- Can I step back to 4.1 ?
Click to expand...
Click to collapse
I recommend u not to risk it. (If Samsung did that to me, I would be going back to the service centre and demanding a downgrade.)
Smack that thanks button if I helped.
N7105 Note 2 LTE International powered by Illusion ROM 2.6
Plasma Kernel 2.02
Sent from a small country named Singapore
Would re partitioning with Odin and a pit file get round that to reflash 4.1.1 or 4.1.2? Or is it the case that once the new bootloader is on were screwed? Perhaps one of the devs could let us know..
GT N7105 with XDA Premium......that is all......
---------- Post added at 02:29 AM ---------- Previous post was at 02:24 AM ----------
Just found this for n7100 version.. A
http://forum.xda-developers.com/showthread.php?t=2536418
GT N7105 with XDA Premium......that is all......
the question is do you care about raising the counters for knox? it's basically for warranty purpose. If not, you can try to check http://forum.xda-developers.com/showthread.php?t=2531965
there's a multitool there to remove knox & enable you to root your N2
bearusa said:
Would re partitioning with Odin and a pit file get round that to reflash 4.1.1 or 4.1.2? Or is it the case that once the new bootloader is on were screwed? Perhaps one of the devs could let us know..
GT N7105 with XDA Premium......that is all......
---------- Post added at 02:29 AM ---------- Previous post was at 02:24 AM ----------
Just found this for n7100 version.. A
http://forum.xda-developers.com/showthread.php?t=2536418
GT N7105 with XDA Premium......that is all......
Click to expand...
Click to collapse
yeah..once you upgrade to knox bootloader you will never get to downgrade knox free bootloader..
the link you provide is to downgrade from mj5 leak rom to 4.1.2..its possible for mj5 and below but official 4.3 is big nooo.
Thank you all for your help and support.
I'm completely despaired, don't know what to do...
Someone on the French Miui Forum (an admin on the forum) told me I could safely downgrade to any 4.2.2 rom in order to re-flash Miui, as long as I wouldn't care about the knox counter... he did it himself
Also, you know the worst part of my story (which I didn't know yet when I initiated this post) : My microphone issue is still there, so I really didn't know what Samsung f***ed up with my phone. I'm sending it back to repair once again...
My last option could be to sell my phone and move on to another brand... except that I love the GN2 and its 5.5" screen size
In any case, this is very worrysome for the development scene... because any new phone (by new I mean newly repaired or sold) will end up with knox...
Thank you all for your help and support.
I'm completely despaired, don't know what to do...
Someone on the French Miui Forum (an admin on the forum) told me I could safely downgrade to any 4.2.2 rom in order to re-flash Miui, as long as I wouldn't care about the knox counter... he did it himself
Also, you know the worst part of my story (which I didn't know yet when I initiated this post) : My microphone issue is still there, so I really didn't know what Samsung f***ed up with my phone. I'm sending it back to repair once again...
My last option could be to sell my phone and move on to another brand... except that I love the GN2 and its 5.5" screen size
In any case, this is very worrysome for the development scene... because any new phone (by new I mean newly repaired or sold) will end up with knox...
:crying::crying::crying::crying::crying::crying: