[Q] pc and phone do not recognize each other - Sprint Samsung Galaxy S III

i have the sprint samsung s3 SPH-L710, and had it for about 4 months now. before connecting my phone to my pc (windows 8) or any other computer for that matter i did not have any issues transferring files back and forth. even after i rooted my phone there was no issue. after about a week or two i started to have issues. 1 being while the phone is off the screen no longer shows that the battery is charging instead the screen stays blank and vibrates continuously so the only way to really charge it when its dead is to start the turning on process and then plug the phone in. 2 there is now a delay when accepting the charge ive used the original and other usb cables to see if that was the issue and it wasn't. lastly any pc do not recognize the phone nor does the phone recognizes that it has been connected to the pc. ive chaged the settings to MTP then MTP +ADB under PDA and still nothing. uninstalled the drivers and reinstalled them. even reverted my phone back to stock the original sprint factory state and still getting nowhere it seems. if anyone have an idea i would be very greatful!

kirbyodell said:
i have the sprint samsung s3 SPH-L710, and had it for about 4 months now. before connecting my phone to my pc (windows 8) or any other computer for that matter i did not have any issues transferring files back and forth. even after i rooted my phone there was no issue. after about a week or two i started to have issues. 1 being while the phone is off the screen no longer shows that the battery is charging instead the screen stays blank and vibrates continuously so the only way to really charge it when its dead is to start the turning on process and then plug the phone in. 2 there is now a delay when accepting the charge ive used the original and other usb cables to see if that was the issue and it wasn't. lastly any pc do not recognize the phone nor does the phone recognizes that it has been connected to the pc. ive chaged the settings to MTP then MTP +ADB under PDA and still nothing. uninstalled the drivers and reinstalled them. even reverted my phone back to stock the original sprint factory state and still getting nowhere it seems. if anyone have an idea i would be very greatful!
Click to expand...
Click to collapse
If they don't recognize each other. Sit them down and introduce them.
But really, Did you try it again on a XP or 7 computer? Maybe switching to Windows 8 cause HW issues with your comp.

I had this problem with my shift. It either wouldn't get recognized by the computer, or it would but the state would be "offline" in adb not matter what. I also was not able to mount my sdcard by connecting my phone, even though it would show up as a disk drive
The only way I was able to fix this was by getting another phone from Sprint
And yeah, same as you I tried multiple cables, branded, unbranded. Multiple computers too, running windows 7/8
Only adb through wifi was reliable, but push/pull was too slow to actually get anything done
Sent from my PG06100 using xda premium

chrischoi said:
If they don't recognize each other. Sit them down and introduce them.
But really, Did you try it again on a XP or 7 computer? Maybe switching to Windows 8 cause HW issues with your comp.
Click to expand...
Click to collapse
i sat them down and neither one paid attention to each other. so i figured since the phone and windows 8 didnt want to talk i would try windows 7 and vista and the computer doesnt see that its connected to the phone nor does the phone see its connected to the computer. I dont even see anything pop up in the notifications on the phone

chrischoi said:
If they don't recognize each other. Sit them down and introduce them.
But really, Did you try it again on a XP or 7 computer? Maybe switching to Windows 8 cause HW issues with your comp.
Click to expand...
Click to collapse
Maybe after a few drinks they may start talking...
Wait.. That's how the Phablet came to be...

Related

32 bit windows 7 home, not recognizing epic on a consistent basis

ive had the epic since the day it was released and have had an impossible time getting my computer to recognize it on a consistent basis. i have no idea whats going on. when i first got it i downloaded the samsung drivers and installed them, hooked up my phone and nothing. the computer tried to install drivers but consistently failed. the next day i tried again, did absolutely nothing, and it recognized my phone and i was able to root and everything else. since then its been hit or miss, one day it will recognize it and then it wont for a week, even without doing a god damn thing.
recently i dropped my epic in the snow and it fried the radio, i brought it to sprint and told them the radio just quit working and they gave me a new one. now im having the same problem, i cant get my comp to recognize the phone. i installed the samsung 32 bit drivers and everything, but still nothing. i hook up my phone and it either tries to install more drivers or does nothing at all. I want to root my phone and throw some roms on here, but i cant seem to figure it out. my buddy has a captivate and said he read a post in those forums of some guy having the same problem and a solution but i cant find it. im told its a windows 7 32 bit malfunction of some kind.
sorry for no capitalization/ punctuation and poor grammar but im in a hurry to get to school and i wanted to get this posted before i left.
please help, this is pissing me off.
thanks,
Phillip Traum
Have you tried completely removing the drivers and reloading them?
+1 uninstall/reinstall drivers. Make sure phone is not connected when installing drivers.
Also make sure you have the usb cable unplugged from the pc until you are ready to do something. I found that if you leave the cable plugged into the PC at all times (and unplug/replug at the phone end) it makes it more likely to not detect. Leaving the phone end plugged in and plugging/unplugging the PC end made a world of difference for me.
Reinstall windows. It's almost funny how often that corrects weird driver issues.
Try using the usb cable and phone on another computer and see if it does the same thing. Also try using different usb ports, alot of times the front usb ports are underpowered and will give you issues when you try and mount the phone.
Sounds to me like the cable. IMO the only thing the stock cable is good for is charging on my nightstand. I bought a $2 cable off of eBay that works EVERY time.
I had the same exact problem as you! Just have you tried connecting your phone to one of the USB ports on the back of your computer?
Use the USB ports on the motherboard on the back. Create a new profile for connecting the epic and load the drivers in that Profile. If it fails to recognize, try another port. Make sure you are installing the drivers on the new profile you created through User Accounts and then plugging your phone in. This should fix your problem.
i had the same issue with home premium (also win7) i had to reinstall the drivers before everytime i plugged my phone in.
however, since i put a new rom on it (bonsai 2.0) i havent had this issue.
i have tried uninstalling and reinstalling the drivers numerous times. i rarely ever have the cable plugged in when im not trying to use it to connect to the phone. and my computer only has 2 usb ports on the side of my laptop, so i dont really have many options as far as that is concerned. not sure what else i can do.
Reinstall windows. It is incredibly easy.
+1 for the reinstalling of windows - obnoxious as it may seem. I have a dinky old laptop that I installed Vista on just to do work on my Epic. I can use any cable (stock or my Monoprice.com special) and any port on it to connect to my epic. My Win7 desktop, however, won't to this day recognize it.
Some people have reported success using the drivers that come with PDA.net , too.
Many people are scared of reinstalling windows. They think they'll mess something up. Just backup everything you don't want to lose and you'll be fine. Windows installs, and especially Windows 7 installs are incredibly easy. They basically install themselves. At work, when computers come back in from our stores with problems, I usually delete the junk, copy the hard drive, and reinstall windows. Unless hardware is dying, it damn near always fixes the problem and takes a whole lot less time than trying to troubleshoot some of windows' weird conflicts.
Also, reinstalling windows on a semi-regular basis will get you to build good habits about backing up and organizing your files.

[Q] Connecting to PC help!

OK I have searched extensively for the last 3 days and have come up fruitless with a working solution. While I have found countless threads (even on here) none of the solutions offered seemed to work for me. So please no flaming When I plug my OG Evo into a USB cable to a computer all that happens is it starts charging. the phone never asks what I want to do. the PC never sees it and the phone does not recognized that it's plugged in. Here are some of the things I have done so you guys don't tell me to search again.
Please note this is an unrooted 2.3 Evo
Rebooted, pulled batteries.
Wiped completely. This includes cache.
Turned "ask me" on and off in the settings
Changed USB cables (6 different ones)
changed PC's (5 Different ones, with 3 different OS's)
Updated just about everything (Including my girlfriend, LOL)
Force stopped PC sync and rebooted.
I am not running any PC sync programs at all.
Any help would be greatly appreciated.
raremind said:
OK I have searched extensively for the last 3 days and have come up fruitless with a working solution. While I have found countless threads (even on here) none of the solutions offered seemed to work for me. So please no flaming When I plug my OG Evo into a USB cable to a computer all that happens is it starts charging. the phone never asks what I want to do. the PC never sees it and the phone does not recognized that it's plugged in. Here are some of the things I have done so you guys don't tell me to search again.
Please note this is an unrooted 2.3 Evo
Rebooted, pulled batteries.
Wiped completely. This includes cache.
Turned "ask me" on and off in the settings
Changed USB cables (6 different ones)
changed PC's (5 Different ones, with 3 different OS's)
Updated just about everything (Including my girlfriend, LOL)
Force stopped PC sync and rebooted.
I am not running any PC sync programs at all.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
has it ever worked properly? maybe its a problem with the drivers?
Well that is difficult to answer. it has never worked with this phone but other phones have worked in the past (My 6th replacement from Sprint), but no phone has been connected to my new win 7 laptop or the other PC's I tried it on. I wish I had my old PC to test connectivity but I do not. The Phone charges on every PC I Plug it into, and I tried it with multiple cables just in case it was my cable that went bad.
well i would try to update the drivers. or delete them if that doesnt work and re-install. what OS are you using on your pc? does it say 'the usb device is not recognized'? oh you also want to make sure that you have the adb drivers installed. thats probably the problem.
OK the PC never sees the phone. I do not even get "Device not recognized". Nothing happens at all except that the phone just starts charging. I think it may be a hardware issue I am having. I just hate the prospect of having to bring my phone back to Sprint.
I was having the exact same problem which was keeping me from rooting. I finally got my computer to recognize my evo by connecting it via usb and entering boot menu. I began selecting hboot and fastboot and my computer "saw" my evo. No problems since that point and now I'm rooted and stoked
Thanks for the Tip, I just tried it. Nothing still cant see my phone. Even HBoot USB didn't work. Thanks for the tip though. It's appreciated!
do you have usb debugging turned on?

[Q] Galaxy nexus USB data stopped working (still charges)

My Nexus is stock but it is unlocked.
I have the latest CWM on there (touch 5.8.0.2)
I was currently downloading all the necessary stuff to flash to AOKP but havent even got there yet because all of the sudden my USB isn't working.
I have tried two different cables, the stock one and a different one (both which were working before).
I get charging working through USB but no file transfer.
I just did a wipe data/factory reset and wipe cache via Recovery, and still nada.
Am I cooked here? B-stock with no warranty from Expansys, now currently kicking myself for not buying brand new.
[edit] yes MTP and USB Debug were/are both checked on
[edit2] a lot of my searches seem to indicate that you can move and transfer via adb in recovery or fastboot while having this error. I am not finding that to be the case.
[edit3] windows 7 does not show any indication of a usb drive or anything plugged in as it used to before. This is obviously making it hard for me to try things like reinstalling drivers and whatnot.
thanks
It probably has nothing to do with the USB port...
Plug your phone into your computer, and then scroll the status bar down. You should see a notification "Connected as xx" Select that, then make sure connect as MTP is checked, if it's connected via ptp (camera) it won't allow you to sync files, for what reason so ever...
If that doesn't help, then reflash stock ROM, that usually helps.. With most problems anyway...
If both of these don't work, then I'm sorry, but I can't help you. I'd then call Samsung, and send it in...
LG Simon
Yea MTP was already checked on. USB debugging being on would have auto kicked in as well.
I flashed AOKP but still the same issues. The hardware might have gotten bonked - I hate how fragile these tiny little ports are!
Is there some kind of diagnostic I can run to see if it is truly a hardware issue?
It's the kernel, try another one
Sent from my Galaxy Nexus using xda premium
Just swapped to Faux kernel... still persists.
I'm really starting to think its the hardware but crossing my fingers there's a fix.
the same thing is happening to me, it started yesterday too!
I am on AOKP b-23, Faux kernel....
plug in my usb, it can charge but absolutely nothing happens on the computer side, try it on number of computers too... but the phone is able to charge.
EDIT:
try this:
http://forum.xda-developers.com/showthread.php?t=1400034
or this
http://forum.aokp.co/topic/29-aokp-faq-please-give-me-input-i-update-answers-many-times-a-day/
Mine started doing this. Would chargeā€š but sometime I couldn't transfer data or use adb. It seems that the USB didn't like to stay in my computer. Any little movement would unplug it just enough to keep it charging but nothing else.
Sent from my Galaxy Nexus using Tapatalk
I've since tested the MHL cable and also tried using the usb host cable to connect a mouse and both work... does that mean my data connection theoretically could be fine?
I'm using AOKP #23 with Trinity and not had this issue at all. Whether it's because I combine the ROM, Gapps and kernel before flashing I don't know but my phone is running fine
im having this problem as well. does anyone have a solution?
So all you guys that are having problems have enabled MTP through Settings >Storage?
Sent from my Galaxy Nexus using xda premium
Had this same issue yesterday ( phone was 1 day old ) had it plugged into my windows 7 machine and all of sudden the machine couldnt see it. So I wiggled the cable sure enough the computer saw it, jiggled it again and it would lose connection to the PC. Tried this on several PCs with Several cables and same result everytime. If I held the cable connected to the phone at the right angle it would never lose connection.
Ran to Verizon and the numbskull behind counter tried telling me that is normal and I would just have live with it, almost punched him in the throat. Demaded he go get another phone and show me if that one does it. It didnt so he swapped it and was to hasty about it, ended up giving me another cable charger and headphones WOOT WOOT
new phone doesnt do it as of this writing
See http://forum.xda-developers.com/showthread.php?t=1427539 This is probably the issue you guys are experiencing. Seems like you should swap it in or try to fix it yourself by changing the USB charging board.
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Sk00bs said:
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Click to expand...
Click to collapse
i'm an android dev and this has happened to me. really really not good to no longer have adb access to my device. restarted both the phone and computer and tried a different coworker's computer and usb cable with no luck.
i used a samsung usb charger last night which i usually never do (i usually just charge it on the computer) and now this morning i have no data connection.
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
kymlalu said:
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Click to expand...
Click to collapse
creco said:
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Just so y'all know...Fast Charge is simply tricking your phone into thinking it's plugged into an AC outlet...rather than a USB port.
Thus MTP won't work.
same issue here
I'm having the same issue here. Charging works fine with 2 computers and multiple USB cables (as well as AC and car charger adapters), but data transfer has completely stopped working. My computer won't see my phone at all. I have the correct drivers (given that I used them to connect to my computer when I first rooted and unlocked the bootloader). Tried changing the drivers, but I can't get my phone to show up in Device Manager at all. MTP and USB Debugging are enabled.
The only thing I can think of is that I dropped my phone while it was connected, and now the USB cable only charges the phone if I bend it in a certain way (it usually requires upward pressure where the cable plugs into the phone to work). However, other USB charging cables work just fine without any pressure. Is there any chance that a new OEM Samsung USB cable might solve my problem? The other cables I've used weren't OEM.
I normally use a wi-fi data transfer app because the USB data transfer has been slow since day one, so that can be worked around. What IS a major problem for me is that I'm trying to re-root my phone after my root access was lost with the 4.0.4 OTA update. I didn't keep up with the news and only realized last week that my root access had been lost because I tried to do things that required root. Since the OTA update trashed my CWM recovery image, I seem to have no way to re-root and reinstall CWM aside from going back to my computer and doing what I did the first time. But if I can't connect to my computer, I can't do that. It also seems that I would need computer access to remove root in case I bring it back to Verizon for a replacement under warranty.
So on another note, if you guys know of a way to re-root my phone without connecting it to my PC, I'm all ears...
xfighter1188 said:
im having this problem as well. does anyone have a solution?
Click to expand...
Click to collapse
I have run into a lot of USB defects on the phones I have received. It might be wise to get Samsung to repair it, but you will be without a phone for a week. You could also try another cable.
I used to have similar issues except where the power got routed into the data port, frying my phone in multiple areas.
On Samsung's repair ticket they said REPLACED COMPONENT (I'm assuming this is the usb controller and port) this could be the solution but it requires sending it in.

GNex not recognized in Windows 7

I need help getting my Windows 7 x64 to recognize my GNex.
Whenever I plug it in I dont hear the default USB plug-in sound (Windows), but my phone is charging.
I cannot mount my storage either in recovery or inside Android.
My device manager is not showing errors and my GNex at all.
Tried installing the Google USB Driver from SDK, no luck
Tried PDANet which did not install because of missing drivers.
Use a program called usbdeview and uninstall the drivers you have installed for the Gnex. Then use the galaxy nexus toolkit to install the correct ones.
You dont by chance have the "fast charge" mod enabled through your kerenel do you? Because if so you will need to disable the feature first before plugging up to you Windows machine.
This is starting to become an "epidemic".. :O
I can almost guarantee that it's usb fast charge, devs should really put a warning on that
Sent from my Galaxy Nexus using XDA
Hemulen said:
I need help getting my Windows 7 x64 to recognize my GNex.
Whenever I plug it in I dont hear the default USB plug-in sound (Windows), but my phone is charging.
I cannot mount my storage either in recovery or inside Android.
My device manager is not showing errors and my GNex at all.
Tried installing the Google USB Driver from SDK, no luck
Tried PDANet which did not install because of missing drivers.
Click to expand...
Click to collapse
I too have a Win7 x64 laptop and had a similar issue, but the Device Manager did report an error with the Android 1.0 and/or Samsung driver. I had to manually update driver for it to work thru Device Manager.
Woops. Well there are some ways to check what is disturbing the connection. Let's start at the beginning:
Check if your phone is configured to interact with your computer. After conneting your phone you should get a selection list in your phones notification bar. Make sure to select usb storrage from that list.
On your windows computer go to [start] and type "device manager". After the application (that shows all hardware devices connected to the system) loaded connect your phone and check if something changes. If everything works all right you should get your nexus. If a question mark apears double click it to check the problem.
Try yo connect your device to another computer or with another cable. If the problem is not solved by above steps contact your seller.
If this is not possible install Airdroid and connect your phone to your computers browser or ES file Explorer to browse your pc over the network
Sent from my Galaxy Nexus using XDA
amonfog said:
Check if your phone is configured to interact with your computer. After conneting your phone you should get a selection list in your phones notification bar. Make sure to select usb storrage from that list.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
You've missed episodes..
Yeah I just saw... just copy-pasted an other reply I made somewhere, since these problems occur a lot around here..
Sent from my Galaxy Nexus using XDA
Ok, I'm having this issue, but Windows doesn't even recognize anything is plugged in! I tried it on a TON of computers at work with several different USB cables. Nothing! All I get is charging, but no options in the top menu or anything. Is this a toasted Nexus? I just got it, now I can't even transfer files to its storage. I've been transferring files through dropbox...which is annoying...if it is USB Fastcharge, how do I disable it?
Their IS a fix for this, but we need the code to get into the PhoneUtil menu and turn USB back on.
It's an issue with Samsung phones apparently, and here's a fix someone found a while ago.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones
We just need the PhoneUtil code for the Galaxy Nexus and we should be all set.
Check your drivers
Sent from my i9250 [GSM) Galaxy Nexus
What annoys me is that when I got the phone it was already rooted and I didn't have a chance to try it stock or back up the original. It was rooted with an older version, so I flashed 4.0.4 on it. Check out the reviews on newegg I'm not alone in reporting a messed with Galaxy Nexus.
Sent From My Asus Nexus Bumblebee
My issue is definitely hardware. I sent my GNex back and they sent me back a new one which I received yesterday. I checked and this one wasn't previously rooted or Unlocked. It worked for a day (worked as in windows saw it and I could xfer music/books/comics to it) after I get home from work Windows stopped recognizing it. I did NOTHING to the phone, it just stopped being seen by windows. I only used the cable that came with it and charged it the night before using the supplied adapter, but the USB still stopped working. Last resort I did a system restore to the phone and the USB still doesn't show up in anything ,Tried 5 of my Windows PC's A bunch of PC's at work, my friends Mac, my Ubuntu powered Netbook, my Xbox360 and PS3, even the Transformer Prime using the keyboard dock. This is telling me it's a hardware issue with the Device. Might be somthing wrong with the latest batch of GNex's but the USB seems to give out. Even if I put the phone in ODIN mode NOTHING recognizes it. So, before you all waste your time finding a fix, this is 100% absolutly a hardware issue with these phones, I don't know why, but I had Two bad ones in a row, and am Hoping my 3rd isn't borked too.
I have a bad history with Android phones....My first Nexus One wouldn't stay on, so I got a replacement from HTC. My first two G2x's would constantly reboot, It wasn't until the 3rd one that I got a working one. Now I'm hoping I don't have to go through 4 bad Galaxy Nexus' before getting one that actually works!
I have the opposite luck with tablets....the Novo7, Iconia A100 and Transformer Prime have been perfect outa box. This ordeal with android phones makes me seriously consider exchanging the GNex for an iPhone4s....but the iPhone4s screen is SOOOOO tiny!!!

Not connecting to the computer?

My phone will not connect with the computer for some reason. I re-installed all the drivers needed by Samsung. I even tried it with my brothers macbook. I don't understand why it wont connect? I'm using the usb wire that came with the phone. I plug it into windows 7 and nothing comes up. Its charging my phone but under "Devices" I see nothing.. Really want to root my phone but idk what to do
king718 said:
My phone will not connect with the computer for some reason. I re-installed all the drivers needed by Samsung. I even tried it with my brothers macbook. I don't understand why it wont connect? I'm using the usb wire that came with the phone. I plug it into windows 7 and nothing comes up. Its charging my phone but under "Devices" I see nothing.. Really want to root my phone but idk what to do
Click to expand...
Click to collapse
Ok it connected to the computer now and it comes under devices but the folder is empty.. nothing inside when i double click the device. and it is coming up as portable media player
EDIT INSTALLED KIES ITS WORKING NOW =D

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