Develop Bugs

Phone does not recognize it is connected to computer through USB

Good day fine sirs and ma'ams.
I would just like to say I love my Tilt 2, and have had it for a few months now with no real problems and this is about my 4th WM phone.
As of about a month ago, I have been unable to connect or sync the device to my PC.
I have WM Device center 6.1 (the latest from the website)
I am running windows 7
I had been able to sync the phone until about a month ago.
I have unchecked the box in the USB to PC for faster data synchronization.
Essentially, when I plug the phone into the computer, it just acts as if it is connected to a charger. Nothing comes up on the phone and nothing comes up on the computer. It just charges. I have even installed and uninstalled WMDC a couple of times.
I really am at my wits end here.
My question is, is there a fix for this apart from sending the phone in? I am able to flash the phone via the microsd card, and even tried going back to the e2 rom that is as close to the ATT rom as I could find.
I did find the stock rom, but it does not come with the image file, just the ruu.exe I believe. I cannot flash roms via the USB cable either, so I am only able to change things like I said, via the microsd card.
Any help is greatly appreciated! Thanks!
And yes, I have searched, and have found many other people posting in other threads saying they have the same problem, and everyone just says to uncheck that one box, which I have done, so that is NOT the problem.

Also, I would just like to add that when I go into the windows directory and attempt to run activesync (repllog.exe) I get the following message.
(cannot communicate with the pc because of the fllowing remote networking error (Error 608)
I have seen others ask help for this question without an answer on xda-dev also.
Thanks again! If anyone has the solution here I think a lot of people will be very happy!

:-(
turn off your firewall then pug ur device in and see if that works... works for me... perhaps your firewall started blocking it for some reason... other than that good luck

I had similar things happen to me in the past. While the phone is connected, check Windows Update whether there is a new version of Sync Center. This has fixed the problem for me.

i appreciate the suggestions.
However,
I have the firewall disabled and it still does not connect.
I uninstalled and reinstalled the WMDC using the latest software directly from the website. There appears to be no updates for the program once it is installed.
Any other suggestions?

Have you tried multiple USB cables, multiple USB ports, or even multiple computers? I've had USB cables which aren't capable of data transfer, as well as USB ports on the computer go bad. You might also considering a hard reset, to ensure no software on the phone could be causing the problem. If it's truly the USB port on the device that's broken, then you're in bad shape if you want to return it to AT&T for repair. You may be able to flash the AT&T stock ROM, but you won't be able to restore the AT&T stock SPL, which they check when fixing the device, so you may very well have to fork over some money to get it fixed. Best of luck

My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!

freakygeek said:
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
Click to expand...
Click to collapse
Could be a faulty device...my phone connects to every computer, every time. take the phone to your provider and show them whats happening.
Also, i've had issues with the standard mini USB ( http://www.meditronik.com.pl/doc/mini/usb-kabel-mini=foto=canon.jpg ) not properly connecting/loosing connection.
Try a HTC usb it might work better: http://bestcellbuy.com/bargainsea/Pictures/HTC/OEM_Home_Charger_USB_Cable/OEM_HTC_Data_Cable_07.jpg

I've tried the HTC USB lead that shipped with my phone to no avail.
I think the device is faulty (surprise surprise). It charges from USB perfectly fine, every time.
I'll post back once I find out what Telstra say... it's obviously still under warranty but that isn't really the issue - It is just such a major PITA having to switch to a loan phone and deleting confidential business data etc from my phone before sending away for repair etc etc...
Thanks for the help though, it is appreciated.

Well, I've got my USB going again. Not sure exactly what I've done, but basically I pulled the battery out for a few minutes and replaced it, turned on and off the 'high speed' checkbox in USB Connection Settings, and it has come good.
****box phone.

Somehow mine started working again last night too. Same cable, same port and everything.
Really odd, but I'm not complaining at the moment!

It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!

InjecTioN said:
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
Click to expand...
Click to collapse
Verified - I cannot flash with USB.

Bright.Light said:
Verified - I cannot flash with USB.
Click to expand...
Click to collapse
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...

Same thing happened to me. No USB sync, no USB connection at all; it only charges. Thankfully I had a chance to flash to a custom ROM before this happened.
The only way I can sync my data is to use a bluetooth USB in my PC. Works quite well with my contacts, calendar, & email, but I have yet to try to transfer any large files.
The bluetooth USB I went with was ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle. It is VERY low profile, too, but I would have liked for it to come with an end cap like those USB flash drives, otherwise I have yet to find any complaints about it. The price was great and so much cheaper than spending an additional $70-$100 to get my USB port on my device fixed.
Here's my saga: No Syncing, No USB Connection
Best of luck!
Debbie

this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...

da9th_one said:
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
Click to expand...
Click to collapse
was the first thing I checked. thanks for your input though

InjecTioN said:
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Click to expand...
Click to collapse
I did not know one could flash to new ROM by use of the SD card?
Mine is de-HSPL, so now I can not select another ROM anymore. (Got the 6.1 default one again)

Bright.Light said:
I did not know one could flash to new ROM by use of the SD card?
Click to expand...
Click to collapse
I've never used the SD-Card method myself, but now will have to due to my USB port no longer working.
I've been syncing by using Bluetooth USB and just tried transferring files via Bluetooth and it worked like a charm! Smaller files were instantaneous and large files took longer (of course), but also worked fine.
I just tried copying over a RHODIMG.nbh file and that bugger worked (188MB)... Excellent!!!
I did buy a USB card reader to transfer files, just to be on the safe side, but I must say that this little Bluetooth USB that I picked up is working awesome.
Debbie

i exactly have the same problem.I guess i need to send it back

[Q] Can't connect to laptop?

I got DHD 2 days ago, first day everything worked normaly, now I can't connect the phone via USB to laptop. I don't get the dialog asking to charge, use as disk etc. I tried everything, debug mode on/off, restarted, removed SD card and back in again, I used another SD card, reboot my laptop, phone (also with turned off "fast boot"), ... I've had HTC Magic till now, no problem connecting it as disk to my Macbook, same was with this one. I think I might have disconnected the USB too fast, but I'm not sure if it was this phone or the old HTC Magic. Interesting thing is, this topped working Thursday night, but on Friday I could connect it to the same laptop using Nokia's micro-USB cable, it worked, but no way to getting it to work with supplied HTC USB cable I could use Nokia's cable, but it's in the office and HTC's cable should work, shouldn't it?
Does anyone have an idea what to do? Phone does not even set the card so laptop can recognise it as USB disk (even if I use Windows VM, phone is not detected, i I plug in Magic, it works on Mac and Windows. Would a factory reset help (how do I backup data on unrooted phone)?
And yes, I've searched this forum and tons of other things online, nothing seems to work Some say this cable is for charge only, but a) how come it worked when I first got the phone? b) USB cable is a USB cable

Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.

Doktaphex said:
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
Click to expand...
Click to collapse
+1..I'd say your phone is in charge only and needs to be changed as Quoted above.

Doktaphex said:
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
Click to expand...
Click to collapse
Yeah, there should be an icon in notification bar, but there isn't. I have ticked to ask me each time, I've set default connection to disk, charge only, I've set it with debug mode checked, no difference

Make sure when you connect the phone is not locked this is how I got mine to work!
Sent from my Desire HD using XDA App

Aamir.Badat said:
Make sure when you connect the phone is not locked this is how I got mine to work!
Click to expand...
Click to collapse
No difference

Have you tried rebooting and then trying again!
Sent from my Desire HD using XDA App

Aamir.Badat said:
Have you tried rebooting and then trying again!
Click to expand...
Click to collapse
Of course, many times, with and without fast boot, I rebooted laptop even.

Have you removed any apps with Titanium Backup? Rooted your DHD? Flashed any custom ROMs/Radio's/Recoveries?
The ability to connect your SD card via USB to your computer is a core function included within Android. It would not suddenly stop unless you did something.
I'm also pretty sure the check box is for it to not ask you again. Have you looked at the USB settings to clear the default you have set?

andyharney said:
Have you removed any apps with Titanium Backup? Rooted your DHD? Flashed any custom ROMs/Radio's/Recoveries?
The ability to connect your SD card via USB to your computer is a core function included within Android. It would not suddenly stop unless you did something.
I'm also pretty sure the check box is for it to not ask you again. Have you looked at the USB settings to clear the default you have set?
Click to expand...
Click to collapse
No, my phone is not rooted (yet), it has stock rom and everything. And I've never set to "never ask me again". Weird thing is that it worked for first few hours.
Now, the WEIRDEST thing is that I just got to the office and connected the phone to my (same) laptop with Nokia cable. It works like it should, to every USB port I connect it to. So my official HTC USB cable, that came with the phone does not work, charges only while Nokia's USB cable (form my old E66) works perfectly. I can use this cable, though I'm ultra curious why a HTC cable wouldn't work?!

Faulty cable or a bent pin or something. Happens from time to time. Micro usb leads are dirt cheap and readily available now anyway so no loss apart from a little tone to replace it.
Sent from my Desire HD

dr.m0x said:
Faulty cable or a bent pin or something. Happens from time to time. Micro usb leads are dirt cheap and readily available now anyway so no loss apart from a little tone to replace it.
Click to expand...
Click to collapse
Yeah. I'll test coworker's HTC USB cable tomorrow and try his Desire phone with my laptop so if my cable is faulty, I'll go to service and ask for a replacement, a cable that comes with the phone should be under warranty, right? I will post the outcome here.
Not to forget, a huge THANY YOU to all of you who tried helping me

Yep, it was faulty cable. It took them 2 WEEKS go give me a new one, but at least it works (for) now.

No access to NEXUS with USB

I flashed my GNEX with SLIM ICS and ever since, I have not been able to access USB on the device. It will charge but I am unable to access the device. Even if I boot it into fastboot and plug the phone into my computer I don't even get a windows sound signifying the connection of a usb device. It just charges. I've tried all my usb cables (I have a ton!) and tried flashing other roms, but to no avail. I'm stuck and am gonna have to chance returning it if I can't get it to work on usb. Any help here would be greatly appreciated.
I wanted to add, in CWM when I go down to "mount USB storage" I get an error that states "E: Unable to Open ums lunfile (no such file or directory)

Go to storage and then press the menu key and select use computer connection and make sure mtp is selected.
Sent from my Galaxy Nexus using xda premium

Yes, I have done that.

Different computer, different USB ports (not the ones on the front, but the back)?

Tried 3 different computers at home, and a bunch of computers at work. I tried several different USB cables. The One that came with my Nexus One, the one that came with this phone, a bunch of random ones I bought at Amazon every once in a while. Tried in USB 2.0 and USB 3.0 ports, with no luck. I really think the clue with this is what I noticed in CWM, when I try to mount USB.

I've tried changing it from MTP to PTP and turning after switching between the two. I've tried two different roms, one based on 4.0.4 and 4.0.3. I've Tried several different USB cables, including the ones that came with my G2x and Nexus One. I've tried it in a USB 3.0 Port. I've tried using different kernals. Even when I get into recovery, windows still doesn't read somthing is attached. I've been transfering ROMS to it via dropbox. I don't think it's a rom issue as it should still show up in windows when in recovery. Also on those roms I made sure that they didn't have "USB Fast Charge" enabled, as I heard that can cause the issue I'm experience. Thinking it was an issue with CWM, I downgraded it, but still no USB. I'm stuck here. Any help is greatly appreciated.

turn debugging off

Debugging is off.

Their IS a fix for this, but we need the code to get into the PhoneUtil menu and turn USB back on.
It's an issue with Samsung phones apparently, and here's a fix someone found a while ago.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones
We just need the PhoneUtil code for the Galaxy Nexus and we should be all set.

I have found that the Nexus is picky about what cord you use. My girlfriend has an LG cord and my nexus won't even charge with it... Just a thought

Just to confirm, are you sure that you have the necessary drivers installed on the computer? If not, try this.

I have several android devices. And have used every single usb cable that is in my reach. I tried the Ones that came with the Galaxy Nexus. I tried the one that came with my Nexus One, I tried the one that came with my G2x. I tried about seven of the cables I picked up from amazon. I tried the one that came with my Acer Iconia A100. I even tried a few coworker's usb cables while I was at work. My friend has a Galaxy S II and I tried her cable, still no activity in windows. But it charges.
This is an issue that can only be solved by getting into the PhoneUtil menu on this phone. I've contacted Samsung and they refuse to provide it. They tell me to contact google or verizon. However I have the GSM International Version.

FredFS456 said:
Just to confirm, are you sure that you have the necessary drivers installed on the computer? If not, try this.
Click to expand...
Click to collapse
It appears that utility assumes that windows at least notices somthing. Windows doesn't even think I have anything plugged. I do appreciate your post, thank you for trying to help.

by any chance, does are you using a kernel with usb fast charge?? if usb fast charge is enabled, the phone is not recognised as a media device.

I'm having the exact same problem. I'll try turning off fast charging
Sent from my Galaxy Nexus using xda premium

Fast charging was off by default, or I turned it off in the roms I tested.

Their is a fix, but we need access to the PhoneUtil menu on the phone to apply it.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones
The code provided in their doesn't work on the GNEX.

What annoys me is that when I got the phone it was already rooted and I didn't have a chance to try it stock or back up the original. It was rooted with an older version, so I flashed 4.0.4 on it. Check out the reviews on newegg I'm not alone in reporting a messed with Galaxy Nexus.
Sent From My Asus Nexus Bumblebee

Gnex USB connection issue solved
I was having same problem and tried different methods to solve the issue, nothing worked. so, i tried to remember what the recent cahange i have done to my AOKP rom.
That is Fast Charge, selected in rom setting. My usb has been sloved since I have unchecked Fast Charge in rom Setting.
PS. Don't forget to reboot.

reinstall drivers works most of the time.

Galaxy Nexus USB Not Working

Hi! I tried connecting my phone to my pc today and it wouldn't connect (and I don't see the notification on the phone). I tried with another other pc and different USB cables with no luck. Is there any solution to this ?
Thanks

modstorm said:
Hi! I tried connecting my phone to my pc today and it wouldn't connect (and I don't see the notification on the phone). I tried with another other pc and different USB cables with no luck. Is there any solution to this ?
Thanks
Click to expand...
Click to collapse
Try ever so carefully bending the usb port up towards the screen. Maybe with a tooth pich so you do not scratch anything. My SGS2 did this and after tweaking I had ZERO issues.

I just tried that it sometimes works now (rarely though ). I also noticed that the phone charges its just the MTP that isnt working

Same issue...
Went to root my Gsm gnex... Couldn't connect to the pc...
And now whenever I go into gallery it force closes... Could it be an issue with the internal storage?

wmdnc1990 said:
Same issue...
Went to root my Gsm gnex... Couldn't connect to the pc...
And now whenever I go into gallery it force closes... Could it be an issue with the internal storage?
Click to expand...
Click to collapse
Not sure I've had my phone rooted since the start of this year...I also reflashed a different ROM (full data wipe) so I don't think it's software related

modstorm said:
Not sure I've had my phone rooted since the start of this year...I also reflashed a different ROM (full data wipe) so I don't think it's software related
Click to expand...
Click to collapse
Is there any chance that you've got fast-charge enabled (say if you're running a kernel that allows it and some script starts it upon boot?)? If so, then USB Storage or MTP isn't going to work and isn't supposed to until you do this:
1) take it out of fast-charge mode (like with .. trickster mod or an "#echo 0 > /sys/.. {wherever it goes, have to google it},
2) unplug USB
3) plug it back in
4) hopefully it'll work if that was the problem.
Just a thought and it's happened to me. I use a script I wrote on boot to enable fast USB charge and another from userspace to disable fast charge so I can see the drive.
Good luck.

hachamacha said:
Is there any chance that you've got fast-charge enabled (say if you're running a kernel that allows it and some script starts it upon boot?)? If so, then USB Storage or MTP isn't going to work and isn't supposed to until you do this:
1) take it out of fast-charge mode (like with .. trickster mod or an "#echo 0 > /sys/.. {wherever it goes, have to google it},
2) unplug USB
3) plug it back in
4) hopefully it'll work if that was the problem.
Just a thought and it's happened to me. I use a script I wrote on boot to enable fast USB charge and another from userspace to disable fast charge so I can see the drive.
Good luck.
Click to expand...
Click to collapse
I use Trinity Kernel and I made sure fast charge is disabled. I even flashed from Rasbean to CM10 to make sure it isnt related to the Rom or kernel. I'm guessing it might have something to do with the usb port in the phone as sometimes it connects but disconnects after a while
Thanks anyways

modstorm said:
I use Trinity Kernel and I made sure fast charge is disabled. I even flashed from Rasbean to CM10 to make sure it isnt related to the Rom or kernel. I'm guessing it might have something to do with the usb port in the phone as sometimes it connects but disconnects after a while
Thanks anyways
Click to expand...
Click to collapse
Ah well, too bad. I guess if you need to get to your PC and don't mind reduced speeds, you could always use a cifs (common internet file system) aware kernel, (faux or air I think, maybe more), then use cifsmanager to mount whatever PC share you like and transfer over the air for now.

hachamacha said:
Ah well, too bad. I guess if you need to get to your PC and don't mind reduced speeds, you could always use a cifs (common internet file system) aware kernel, (faux or air I think, maybe more), then use cifsmanager to mount whatever PC share you like and transfer over the air for now.
Click to expand...
Click to collapse
Or use ADBWiFi
Connect with:
Code:
adb connect ip:port
(Given via the App)
Also...post three of my guide ↓​Has a return to stock and locked guide if you need to get a warranty exchange.

I have this issue with one of the many cables from replacements that i got. Its weird because like you said it charges but it doesn't connect. And I've noticed that if I use that cable to charge my phone it takes for ever to charge. But if I use one of the others it charges like a lightning striking the ground
Sent from my Galaxy Nexus using xda app-developers app

just not your case but if you have a pattern lock might not recognize your phone. Try setting the pattern of sliding

checked driver installation on both PC's ????

hardware issue?
I did some research and came to conclusion that it is most likely a hardware issue. I had tried bending the pin inside the USB port but that didn't do the trick for me and seems to be a rather unreliable solution. I found a guide to replace the port yourself on ifixit. Since I don't own the tools and am not very good in repairing those things myself I had mobiletechvideos do it for me (i'm not allowed to post a link but you'll find it by googling for it).
It's a fair price for not having to do it myself and risking serious damage to the device. I got my phone back after 9 days and since then it has been working like a charm.
Anyway, it sucks that the micro usb port is that fragile and got damaged so easily in the first place.

I had connect problem and everyone kept saying i needed to install drivers and sending me to toolkits. I KNEW drivers installed. Turned out to be the usb inf file in sdk only had nexus one, ns4g, and the 7 wrote in. I copied the gnex info to the file and rebooted computer. Worked perfectly. Didn't even get the new hardware popup.
*Shaolin Shadowboxing*

I've been using trinity and noticed that sometimes it doesn't recognize the USB when plunged in after it's been up for awhile... Something happens when it's been on for awhile I don't know if it is fast charge related or not..
My solution... reboot the phone with the USB plugged in.. works EVERYTIME...

Phone Charges but wont connect via USB

About 2 weeks ago my phone started having issues with the microSD card. I was plugging it into my computer off and on trying to get the card to read. Then one time the computer just stopped recognizing the phone. Since then I haven't been able to get any computer to recognize my phone. I plug it in and no MTP / PTP options show up, nothing in the system tray to indicate I have attached a new USB device. It just charges the phone.
Phone info:
Samsung SGH-i747m
Android version 4.2.2
Baseband version I747MUMLL1
Kernel Version 3.4.37-cyanogenmod-g7b457dc
What I've tried:
Uninstalled and reinstalled drivers
Every USB port on the box
Factory data reset--both from the setup menu, and the diagnostic bootup menu
USB debugging mode, both on and off.
Changing the UART and USB settings in the *#7284# PhoneUtil. After my last factory reset, it's set to PDA/MTP+ADB.
3 different computers, one Win 7 64 bit, one, one Win 7 32 bit, one Win XP SP3
about 5 different USB cords
I tried a touchwhiz rom CSROM
Cleaning the USB connector with a pin / air can
Changed the Kernal
Anything else I should try? Is there a way to determine if the USB plug on the phone is bad?

AverageCanadian said:
About 2 weeks ago my phone started having issues with the microSD card. I was plugging it into my computer off and on trying to get the card to read. Then one time the computer just stopped recognizing the phone. Since then I haven't been able to get any computer to recognize my phone. I plug it in and no MTP / PTP options show up, nothing in the system tray to indicate I have attached a new USB device. It just charges the phone.
Phone info:
Samsung SGH-i747m
Android version 4.2.2
Baseband version I747MUMLL1
Kernel Version 3.4.37-cyanogenmod-g7b457dc
What I've tried:
Uninstalled and reinstalled drivers
Every USB port on the box
Factory data reset--both from the setup menu, and the diagnostic bootup menu
USB debugging mode, both on and off.
Changing the UART and USB settings in the *#7284# PhoneUtil. After my last factory reset, it's set to PDA/MTP+ADB.
3 different computers, one Win 7 64 bit, one, one Win 7 32 bit, one Win XP SP3
about 5 different USB cords
I tried a touchwhiz rom CSROM
Cleaning the USB connector with a pin / air can
Changed the Kernal
Anything else I should try? Is there a way to determine if the USB plug on the phone is bad?
Click to expand...
Click to collapse
What ROM are you using? Not stock obviously running 4.2.2
Make sure fast charge isn't selected. You can't use USB with fast charge enabled. There is either quick tile setting for it (aokp) or under performance settings or in ktweaker.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Is your USB port open? Example: at my office desk, USB only charges but does not allow devices to connect.
Sent from my SAMSUNG-SGH-I747 using xda premium

KorGuy123 said:
What ROM are you using? Not stock obviously running 4.2.2
Make sure fast charge isn't selected. You can't use USB with fast charge enabled. There is either quick tile setting for it (aokp) or under performance settings or in ktweaker.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply. I've tried about 5 different roms, some touchwiz some not. Haven't gone back to stock yet though.
However I went back to a AOKP rom, Tasks650. Haven't been able to find the usb charge toggle button yet but I may have a kernal not compatible with it. However when I plug the phone into my computer and look at the Battery is says I'm on AC charge so that is likely a good place to start looking for a solution.
Thanks again.

diablo009 said:
Is your USB port open? Example: at my office desk, USB only charges but does not allow devices to connect.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
yeah, I've used the port before these issues started and it still works with my Galaxy Nexus.

AverageCanadian said:
Thanks for the reply. I've tried about 5 different roms, some touchwiz some not. Haven't gone back to stock yet though.
However I went back to a AOKP rom, Tasks650. Haven't been able to find the usb charge toggle button yet but I may have a kernal not compatible with it. However when I plug the phone into my computer and look at the Battery is says I'm on AC charge so that is likely a good place to start looking for a solution.
Thanks again.
Click to expand...
Click to collapse
If plugged into USB it says ac charge than fast charge is enabled. That's what it does. Goto setting and find the sub menu for the quick setting tiles. There will be one for fast charge. You select it, drag down your quick tiles and you can select and deselect it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

AverageCanadian said:
yeah, I've used the port before these issues started and it still works with my Galaxy Nexus.
Click to expand...
Click to collapse
Faulty cord. Go on amazon or order another one. I use a heavy duty one from mediabridge for $5 and it does data and charging. Many times over the years I get an OEM micro usb cord that charges all 3 different galaxy S models I have then after use it will work on 2 and then only one. Sometimes it will just charge and not work with data transfer.
I highly doubt it's your phone.
I saw you tried different cords but were they new ? A picky microUSB or one that's more worn out might only work with a certain cord.
You can replace the microUSB port and it's cheap and I assume there a video on youtube for it but off course it's up to you.

KorGuy123 said:
If plugged into USB it says ac charge than fast charge is enabled. That's what it does. Goto setting and find the sub menu for the quick setting tiles. There will be one for fast charge. You select it, drag down your quick tiles and you can select and deselect it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Downloaded a new version of Task650 and enabled fast charge, reset the phone and then disabled it and reset the phone again. Same issue. PC does not recognize the phone but it charges. Check battery and says its on 'AC' charge. I wonder if somehow the two middle pins on the phone got shorted out so it permanently thinks its on AC charge?
hednik said:
Faulty cord. Go on amazon or order another one. I use a heavy duty one from mediabridge for $5 and it does data and charging. Many times over the years I get an OEM micro usb cord that charges all 3 different galaxy S models I have then after use it will work on 2 and then only one. Sometimes it will just charge and not work with data transfer.
I highly doubt it's your phone.
I saw you tried different cords but were they new ? A picky microUSB or one that's more worn out might only work with a certain cord.
You can replace the microUSB port and it's cheap and I assume there a video on youtube for it but off course it's up to you.
Click to expand...
Click to collapse
Yeah, I just got 10 new microUSB cords to the house. They are cheap ones. However I tried a few other ones I have around the house. I don't know if any of them are the original Samsung cords but I certainly have original HTC microUSB cords. I've probably tried about 14 different ones in total now. I don't think its the cord.

I am in the same boat , my phone works perfect on Win 7 but not on Win XP.
I use airdroid or mmc adapter only if needed.
I did try a web link to fix the mtp issue ( before my xp pc was refomated ) and have had the phone recognized as a USB drive , can't find the link anymore. It has something to do with windows media player .
If I find something , I will report back.
Sent from my SGH-I747 using Tapatalk 2

AverageCanadian said:
Downloaded a new version of Task650 and enabled fast charge, reset the phone and then disabled it and reset the phone again. Same issue. PC does not recognize the phone but it charges. Check battery and says its on 'AC' charge. I wonder if somehow the two middle pins on the phone got shorted out so it permanently thinks its on AC charge?
Yeah, I just got 10 new microUSB cords to the house. They are cheap ones. However I tried a few other ones I have around the house. I don't know if any of them are the original Samsung cords but I certainly have original HTC microUSB cords. I've probably tried about 14 different ones in total now. I don't think its the cord.
Click to expand...
Click to collapse
Warranty exchange ? If it is the port.... It won't get better. I'd exchange or try a swap

likonvampire said:
I am in the same boat , my phone works perfect on Win 7 but not on Win XP.
I use airdroid or mmc adapter only if needed.
I did try a web link to fix the mtp issue ( before my xp pc was refomated ) and have had the phone recognized as a USB drive , can't find the link anymore. It has something to do with windows media player .
If I find something , I will report back.
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
On your windows XP device, download the newest version of Windows Media player. That always got it working for me.

I have this same issue now. Is WMP update really the issue here?

AverageCanadian said:
About 2 weeks ago my phone started having issues with the microSD card. I was plugging it into my computer off and on trying to get the card to read. Then one time the computer just stopped recognizing the phone. Since then I haven't been able to get any computer to recognize my phone. I plug it in and no MTP / PTP options show up, nothing in the system tray to indicate I have attached a new USB device. It just charges the phone.
Phone info:
Samsung SGH-i747m
Android version 4.2.2
Baseband version I747MUMLL1
Kernel Version 3.4.37-cyanogenmod-g7b457dc
What I've tried:
Uninstalled and reinstalled drivers
Every USB port on the box
Factory data reset--both from the setup menu, and the diagnostic bootup menu
USB debugging mode, both on and off.
Changing the UART and USB settings in the *#7284# PhoneUtil. After my last factory reset, it's set to PDA/MTP+ADB.
3 different computers, one Win 7 64 bit, one, one Win 7 32 bit, one Win XP SP3
about 5 different USB cords
I tried a touchwhiz rom CSROM
Cleaning the USB connector with a pin / air can
Changed the Kernal
Anything else I should try? Is there a way to determine if the USB plug on the phone is bad?
Click to expand...
Click to collapse
I've been having the exact same problem with my Note II - couldn't get my PC to recognise the SD card but it would charge.
However, then it stopped charging my phone, too. I naturally assumed it was the USB port or the lead, but having tried four different leads - all tested on my wife's SII and all working fine - I realised it was something else.
So I swapped in the spare battery I have and that did charge; swapped back to the old battery and that charged, too.
Weird...but OK, phone is working again.
Next day, no charging again.
Swapped batteries - no change.
Swapped batteries back - no change.
Reflashed ParanoidAndroid ROM - no change.
Flashed Samsung base ROM - no change.
Flashed ParanoidAndroid again - batteries start to charge on USB and on wall charger.
WTF????
Two days later (yesterday) - batteries no longer charge. I'm having to use an external battery charger that plugs into the walls (take the battery out of the phone, plug into the charger, leave to charge).
I've tried different kernels (Devil, NEAK), leads, batteries - nothing.
It's just goddamn weird - and a real pain. :crying:

Sounds like I would start with warranty for the batteries. Stranger things have happened because of batteries. On the inspire, when a battery would start going bad the phone would reboot when trying to take a photo with the flash on.

AverageCanadian said:
About 2 weeks ago my phone started having issues with the microSD card. I was plugging it into my computer off and on trying to get the card to read. Then one time the computer just stopped recognizing the phone. Since then I haven't been able to get any computer to recognize my phone. I plug it in and no MTP / PTP options show up, nothing in the system tray to indicate I have attached a new USB device. It just charges the phone.
Phone info:
Samsung SGH-i747m
Android version 4.2.2
Baseband version I747MUMLL1
Kernel Version 3.4.37-cyanogenmod-g7b457dc
What I've tried:
Uninstalled and reinstalled drivers
Every USB port on the box
Factory data reset--both from the setup menu, and the diagnostic bootup menu
USB debugging mode, both on and off.
Changing the UART and USB settings in the *#7284# PhoneUtil. After my last factory reset, it's set to PDA/MTP+ADB.
3 different computers, one Win 7 64 bit, one, one Win 7 32 bit, one Win XP SP3
about 5 different USB cords
I tried a touchwhiz rom CSROM
Cleaning the USB connector with a pin / air can
Changed the Kernal
Anything else I should try? Is there a way to determine if the USB plug on the phone is bad?
Click to expand...
Click to collapse
I Managed to fix the "Usb not detecting with PC when you connect it but only charges the phone. With me it was a software problem because it happened after i installed the new firmware. what i did was root my phone using Framaroot 1.4. its a apk application, then i installed Titanium Backup. went into titanium backup then to the MTP application and backed it up. then i restored it +all date,. plugged my phone in with the pc and it worked.

Mine turned out to be a software problem, too. I moved to the Beanstalk ROM and that fixed it, weirdly.
I've changed ROMs since (PACMan and SlimBean) and everything's still fine...

Try This
stupc said:
Mine turned out to be a software problem, too. I moved to the Beanstalk ROM and that fixed it, weirdly.
I've changed ROMs since (PACMan and SlimBean) and everything's still fine...
Click to expand...
Click to collapse
[Answer]
By default my phone was already set to the right settings for USB file transfers so I’ll assume most of these ship with the same configuration, Somehow it changed. I found this on a forum - it seems a few other folks declared it a success.
1.Launch the phone key pad on your note and press *#7284# (don’t forget to start with that * symbol!)
2.When you press the last pound sign (#) this will bring up an option that will allow you to change your USB connection settings (modem or PDA) – change it to PDA.
3.At the bottom there is a button that says Qualcomm USB. Click on it.
4.In that menu click on MTP + ADB option.
5.Save and reset.
6.Wait for your phone to restart.
7.Plug the micro USB cable to the Note 2 and the the other end to your PC or Mac
8.Let your computer down load and install drivers.
9.Once installing is done, unplug then replug phone.
10.There should be a USB symbol on your phone in the status bar - click on it. It should ask if you wsnd to use mtp or ptp. Click MTP
11.At this point your PC should open the phone’s folders in explorer.
12.You may have to repeat this process a few times....it worked for me after 4 tries.
Remember, you do not need to use Kies or root your phone for this to work and you should not have to fiddle with manually installing and downloading drivers in Windows 8, it should work no problem as is.
Good luck!