Develop Bugs

USB doesn't work???

Can someone please help? I just bought a used P3300 from ebay (a wholesaler). The phone works great, absolutely everything works except for the activesync over USB. The phone is not even seen by the computer with or without activesync. I have tried it on several computers with the same issue, yet the battery charges through the USB cable.
I even reflashed the ROM using the SD card method and still have the same issue. What might be going on here??? How can the USB data connection be not working? I've never experienced this with many different phones I've had.
thanks,

Go to Settings, Connections, USB to PC, and untick Enable advanced network functionality.

I tried that, it didn't make a difference. I also tried both Activesync 4.5 and 4.2. Still nothing. I hard reset and soft reset several times - still nothing.

What Firewall is on your PC. Could be this causing the hassle.

Have you tried using a known-working usb lead?

I had this problem also to begin with, google an application called "USBKILLER" and put this .CAB onto your memory card and load this onto the phone.
When your in the application select SERIAL and click YES and this should resolve your problem - I am not sure why this happend but my mate who has the same phone does not have this problem and can resolve it by removing the check box in USB to PC settings

hey guys.... thanks for the input. My firewall is disabled - I read the Microsoft article regarding the ports Activesync uses. But AS works with my other phones, so I know that's not the problem. Same thing with the USB cable. It works with the other phones but not this one.
nicko666, I will try that USBkiller program later tonight. Thank you for the suggestion. I'll let everyone know how it goes.

Found USBkiller Cab File Attached - good luck

I tired the USBkiller program (found it myself earlier) but it also doesn't make a difference. I tried changing the setting to SERIAL in the program and also playing with the "advanced network functionality" and activesync connection settings and it's a no-go.
Still nothing works. Do I have a broken device?

hardware problem
i had the same problem after 1 month of using my p3600 i pay 59 euro to change it because the garanty not include this problem.the service told me that it was my fault !!!!

Hello. Is your PPC detected by Windows in the manager of peripheral? It is necessary that you look at if you have a new network card named "Windows Mobile".

I had that problem. I am sorry, but I think you bought a used and not-functional phone. The problem is probably due to high power that the phone got, probably when charging it through a car-charger. You should NEVER connect the phone to a car charger and then start the car - the power can damage the USB connection. You should always first start the engine and only then connect the phone to the charger.
Anyway, I had the same problem - the USB could charge the phone, but no Active Sync connection. I sent my phone to HTC UK, and after one week I got it back with a new board (they replaced the whole inside of the phone). Free of charge.
If this is the situation with your phone - no software solution will help you.

Damn, that sounds like what's going on with my phone. How do I find out how to have it serviced? I can't find anything on the useless HTC site. Please help....
And thanks to you all for the help so far.
mattan said:
I had that problem. I am sorry, but I think you bought a used and not-functional phone. The problem is probably due to high power that the phone got, probably when charging it through a car-charger. You should NEVER connect the phone to a car charger and then start the car - the power can damage the USB connection. You should always first start the engine and only then connect the phone to the charger.
Anyway, I had the same problem - the USB could charge the phone, but no Active Sync connection. I sent my phone to HTC UK, and after one week I got it back with a new board (they replaced the whole inside of the phone). Free of charge.
If this is the situation with your phone - no software solution will help you.
Click to expand...
Click to collapse

I remember sending them mail regarding the problem, via HTC site (mail: [email protected]).
After all the solutions they suggested didn't work, they called me and asked me to send the phone to the UK (they gave me all the details and were very nice and efficient). I must say that my phone was still at warranty period.

this may sound silly, but have you tried the usb ports on the back of the computer?
for some reason, the usb headers on my motherboard don't seem to recongise the phone, i'm not sure if theres no enough power or what, i've onbly tried the cable in a laptop and that works fine...if i plug them in the front usb ports i get the error in windows 'Your device has malfunctioned, Replace the Device and Try Again' or something very simular, tried the other usb header on the board, same problem, back ports, no problem...all other usb devices work fine in all the ports!

Dear all.
I work for a company that has over 600 of the htc p3300. Some of them will work in the usb and some don't.
I have 4 at the moment, 2 of them will work with the usb and the other 2 won't........
Tries all the stuff mentioned here and nothing helps.
Can't update them because of the usb........
HTC are not a lot of help either......

stead said:
this may sound silly, but have you tried the usb ports on the back of the computer?
for some reason, the usb headers on my motherboard don't seem to recongise the phone, i'm not sure if theres no enough power or what, i've onbly tried the cable in a laptop and that works fine...if i plug them in the front usb ports i get the error in windows 'Your device has malfunctioned, Replace the Device and Try Again' or something very simular, tried the other usb header on the board, same problem, back ports, no problem...all other usb devices work fine in all the ports!
Click to expand...
Click to collapse
Hi I had been trying to sort this problem out too, and after reading about starting cars with the device on charge I thought I was doomed. But what stead suggests has just worked for me too. I was using the nearest USB on my laptop but plugin it in round the back has just got it working again. The last time it synced it was 'Repairing' the Active Sync 4.5 setup program run through. I must admit that the cable into the phone is also resting on a pen at the base of the phone- just to make sure....

No Syncing, No USB Connection!

I searched... I unchecked the USB to PC "enable faster data synchronization" checkbox... I ran a repair/reinstall on my PC's ActiveSync software... Tried 2 different USB ports (but haven't tried a different cable yet, as I don't have another with me)... And reset my Tilt 2 a few times already, and my Tilt 2 refuses to connect or sync with my PC.
Worked fine here on Friday, but today I got nothing. The only thing that I noticed that was different over the weekend was that I got the Sleep of Death once and had to pull the battery.
Below is my current configuration. Anyone have anything else that I can try? If I can't get my syncing to work, my phone may end up being completely useless to me... That would make me very sad.
Thanks,
Debbie

Well, I started to respond and see you already had my suggestion; disable "Enable faster data sync", which for me does break ActiveSync.
So I'll go with this tact; if this is in fact broken for you for some reason, does USB work at all? How about using the phone as a drive? That said, are you sure you didn't check the default when plugging in the phone to be something other than ActiveSync?
Settings->Connections->USB to PC, last option is "Ask when I connect device to the PC"
If all else fails, personally I use Google for my calendar, contacts sorta with Google, and I load all apps via the browser, so I haven't used ActiveSync in about a year myself. So at least for me, if ActiveSync is broken entirely it's not a big loss. You could also try Bluetooth syncing if it's absolutely required.

khaytsus said:
Well, I started to respond and see you already had my suggestion; disable "Enable faster data sync", which for me does break ActiveSync.
So I'll go with this tact; if this is in fact broken for you for some reason, does USB work at all? How about using the phone as a drive? That said, are you sure you didn't check the default when plugging in the phone to be something other than ActiveSync?
Settings->Connections->USB to PC, last option is "Ask when I connect device to the PC"
Click to expand...
Click to collapse
USB doesn't work at all. Just tried the "Ask when I connect device to PC" and nothing happens. :::whimper:::
Could my port be damaged (it will charge via USB, however)?
EDIT: Just did a hard reset after exhausting all other ideas... Crossing all appendages that it was software interferring with the sync process... Pray with me, please.
EDIT... AGAIN: Nope, hard reset didn't do squat. I'm truly sad now and fear that I may need a USB port repair... Anyone have experience with this or can point me the direction of repair that won't cost me as much as a new Tilt 2? I'm truly gutted.
Debbie

The Little Light Bulb Over My Head Went On...
But there's no need to be afraid!
I'm thinking that there must be some USB Bluetooth thingy that I may be able to use to sync my precious Tilt 2 to my PC that is surely to be less expensive than getting my USB port replaced.
Have any of you had any experience with these and do they work just as well?
Many thanks!
Debbie
...Who will be trying another PC and other cables, but not having high hopes.

DebbieNY13 said:
I'm thinking that there must be some USB Bluetooth thingy that I may be able to use to sync my precious Tilt 2 to my PC that is surely to be less expensive than getting my USB port replaced.
Click to expand...
Click to collapse
Absolutely, you can get a small Bluetooth adapter for your desktop PC which will just plug into a free USB port and enable you to connect your PC to just about any BT-enabled device, your TP2 included
BT uses a very standardized set of protocols, so any adapter that says it supports "version 2.0 + EDR" should work just fine for you. Once you get the adapter installed on your PC, syncing your phone is just a matter of setting the new activesync connection, and after that it should be just as easy as ever....easier even, without the cable!
um, is that what you were asking? lol I'm 99% sure it was, but...

sirphunkee said:
Absolutely, you can get a small Bluetooth adapter for your desktop PC which will just plug into a free USB port and enable you to connect your PC to just about any BT-enabled device, your TP2 included
BT uses a very standardized set of protocols, so any adapter that says it supports "version 2.0 + EDR" should work just fine for you. Once you get the adapter installed on your PC, syncing your phone is just a matter of setting the new activesync connection, and after that it should be just as easy as ever....easier even, without the cable!
um, is that what you were asking? lol I'm 99% sure it was, but...
Click to expand...
Click to collapse
Yep, that's exactly what I meant, Chris! Getting the USB port fixed will undoubtedly happen at some point, but for now that Bluetooth USB adapter will fit the bill nicely.
I just connected my Tilt 2 to my PC with the original cable and I got nada... Syncing is definitely shot. Thank God it will still charge or it would be a total loss to me.
Looking at Newegg.com now for my bluetooth thingy... Any other reputable suppliers that I can check for one? I suspect that it was my Ebay car charger that fried my USB.
EDIT: Seems some of the better rated ones on Newegg indicate USB 2.1... Is this still OK?
Hey, I can't cook a ROM myself, but I'm a very technically minded beotch, ain't I? LOL!
Debbie
...Thankfully my Kaiser will sync up no problem! Whew!

DebbieNY13 said:
Yep, that's exactly what I meant, Chris! Getting the USB port fixed will undoubtedly happen at some point, but for now that Bluetooth USB adapter will fit the bill nicely.
I just connected my Tilt 2 to my PC with the original cable and I got nada... Syncing is definitely shot. Thank God it will still charge or it would be a total loss to me.
Looking at Newegg.com now for my bluetooth thingy... Any other reputable suppliers that I can check for one? I suspect that it was my Ebay car charger that fried my USB.
EDIT: Seems some of the better rated ones on Newegg indicate USB 2.1... Is this still OK?
Click to expand...
Click to collapse
Cool, I'm glad I was thinking along the same lines
Yes, any adapter that is BT 2.0 or above should work just fine, the 2.1 adapters are just a bit newer. I assume you're looking at the two zoom models on newegg? I think either one will work great, I just really can't tell what the exact difference is between the two.
It's a little confusing when looking at the BT adapters, they don't do a very good job of making clear the difference between USB 2.0 and BT 2.0. But...just make sure that the adapter is BT 2.0(or +), and it will work with whatever USB ports your PC has (older or recent)...they're all backwards compatible.
FYI, the TP2 also supports file transfer via BT (so you can move cabs etc back and forth even without using activesync, usually much faster than through activesync), and printing too!
DebbieNY13 said:
Hey, I can't cook a ROM myself, but I'm a very technically minded beotch, ain't I? LOL!
Click to expand...
Click to collapse
I didn't say that....but I'm not aruging it either

Went with this one ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle.
I might get a second for the home PC, if all works out well.
Shipped already, so I'll probably get it in a couple of days (they're pretty fast).
Wish me luck!
sirphunkee said:
Yes, any adapter that is BT 2.0 or above should work just fine, the 2.1 adapters are just a bit newer. I assume you're looking at the two zoom models on newegg? I think either one will work great, I just really can't tell what the exact difference is between the two.
It's a little confusing when looking at the BT adapters, they don't do a very good job of making clear the difference between USB 2.0 and BT 2.0. But...just make sure that the adapter is BT 2.0(or +), and it will work with whatever USB ports your PC has (older or recent)...they're all backwards compatible.
FYI, the TP2 also supports file transfer via BT (so you can move cabs etc back and forth even without using activesync, usually much faster than through activesync), and printing too!
Click to expand...
Click to collapse

DebbieNY13 said:
Went with this one ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle.
I might get a second for the home PC, if all works out well.
Shipped already, so I'll probably get it in a couple of days (they're pretty fast).
Wish me luck!
Click to expand...
Click to collapse
Sweet, I was secretly looking at the same one (well, it's price anyway!)...so, your impressions will be welcome once you've had a chance to try it out!

Sure, I'm happy to be the guinea pig!
sirphunkee said:
Sweet, I was secretly looking at the same one (well, it's price anyway!)...so, your impressions will be welcome once you've had a chance to try it out!
Click to expand...
Click to collapse

Bluetooth Sync Successful!
...Kind of.
I forgot that I did a hard reset to try to resolve my USB syncing problem (without success) and had to restore my PIM backup to get my info back in there. Now, I've got all those duplicate/blank records to delete again... DAMN!... I had ignored my own rule!!!!
Anyway, I'm glad that this new phone isn't a loss to me now. Kind of a bear to get set up only because I don't usually use any BT devices, so it was a bit of a learning curve for me. Now that I've got that all sorted, it should get easier as I get more familiar. Not as easy as docking it, of course, but at least it's effective!
Debbie
...Who will be deleting for the next couple of hours.

Did u try plugging your phone into a different computers USB to see if that worked?

DebbieNY13 said:
...Kind of.
I forgot that I did a hard reset to try to resolve my USB syncing problem (without success) and had to restore my PIM backup to get my info back in there. Now, I've got all those duplicate/blank records to delete again... DAMN!... I had ignored my own rule!!!!
Anyway, I'm glad that this new phone isn't a loss to me now. Kind of a bear to get set up only because I don't usually use any BT devices, so it was a bit of a learning curve for me. Now that I've got that all sorted, it should get easier as I get more familiar. Not as easy as docking it, of course, but at least it's effective!
Debbie
...Who will be deleting for the next couple of hours.
Click to expand...
Click to collapse
YAY!!!
DAMN!!
YAY!!
DAMN!!
YAY!!
Ok...that's 2 damn's and 3 yay's...so with a net gain of 1 yay, I think this is still a win! lol
Seriously though, I hope that other than the dup contacts this method will end up being relatively painless for you.

howdykeith said:
Did u try plugging your phone into a different computers USB to see if that worked?
Click to expand...
Click to collapse
Yeah, I did, including different cables. Syncing capabilities via USB are definitely fried.
My Kaiser synced up fine, however, so it's definitely my Tilt 2.
Syncing has been going well, once I got it all sorted out, so yes, Chris, all is well with the world again... Now, I can switch back to 'playing' with my new Rhodium!
Debbie

SKTools has some nice duplicate files software...just gotta be real careful with what you remove as it may be the same file name for a different program.

burtonsnow8 said:
SKTools has some nice duplicate files software...just gotta be real careful with what you remove as it may be the same file name for a different program.
Click to expand...
Click to collapse
I ended up just hard resetting the Rhodium and starting the sync process again. Believe it or not, that was easier. LOL!
Will look at SKTools... Thanks!
Debbie

Haha yea I know the feeling. At one point I duplicated 3 of each contact and appt.
I like Seven for syncing to e-mails, contacts and calendars because it is all push technology. When I update a contact in Outlook regardless of where I am it will automatically push that info to my phone, that way I do'nt have to worry about docking it (although i'm not sure if it does reverse sync, where if I have an appt on my phone shows up in outlook).

Hi Every One
I have exactly the same problem grrrrrr
I have win XP pro sp3, tilt2 with last HTC official upgrade
I made a search in XDA, Google it, htc forum nothing to do
Finally I do hard reset and is work …… for 2-3 hours
Then I think I find the problem bat I do not have the solution
Well, when you connect the tilt2 to you PC this stupid one consider the phone as modem and the tilt is configured to be used for internet sharing, even if you click on the phone that you want this connection as activesync,
So, once the phone is in modem or sharing mode, activesync cannot work properly and get access to synchronize, in other word you cannot do booth, and as the default connection in this situation is modem and internet sharing so bye bye activesync
I go to task manager and delete the modem, once you connect your usb, the modem appear under network card/widows mobile based device
A doesn’t know if this situation is a bug from HTC or uncle bill… I am trying to fix this from almost 2 days
I hope this help
Thank you
PS: please I am not to expert, so perhaps I am wrong correct me if it is the case
PS 2: Sorry for my English

Ive been on the other side... I did upgrade to 6.5 sense 2.5 rom and usb stopped... I tried everything, cables, computers, roms, hard resets, patchs, activesync repairs, botting ppc and pc, booting ppc plugged in pc, install - uninnstall activesync, deleted partnerships, etc, in one word - everything founded on the net. Nothing worked. No usb, no activesync, just "usb device not been recognized...". Finnally, I gave up. Contacted DebbieNY13 for bluetooth syncing instructions and bought bluetooth usb 2.0 edr 2.1 adapter. For no reason, I plugged a phone in a PC, and, as usual,my TP2 asked me for type of connection, I said activesync and... it started to sync! One time, two, ten, then I change connection to USB and my SD showed up as usb device! Unbelieveble! Thats happened yesterday and my phone still got usb whenever I want! I really dont know whats happened or what I did, it simply works. Only difference from times when sync was ordinary thing is, when i plugged a phone and decide which way of usb connection I want, little pop up shows up with text"RNDIS Serial USB connection Hide", or something like that, and quickly dissapeared. Thats my case, hope Ill find out whats going on and post it on forum.

Please do! Yours is not the first that I've heard behaving wonky like that.
Here's praying that mine someday starts working all on it's own, too!
Debbie
darkic said:
Ive been on the other side... I did upgrade to 6.5 sense 2.5 rom and usb stopped... I tried everything, cables, computers, roms, hard resets, patchs, activesync repairs, botting ppc and pc, booting ppc plugged in pc, install - uninnstall activesync, deleted partnerships, etc, in one word - everything founded on the net. Nothing worked. No usb, no activesync, just "usb device not been recognized...". Finnally, I gave up. Contacted DebbieNY13 for bluetooth syncing instructions and bought bluetooth usb 2.0 edr 2.1 adapter. For no reason, I plugged a phone in a PC, and, as usual,my TP2 asked me for type of connection, I said activesync and... it started to sync! One time, two, ten, then I change connection to USB and my SD showed up as usb device! Unbelieveble! Thats happened yesterday and my phone still got usb whenever I want! I really dont know whats happened or what I did, it simply works. Only difference from times when sync was ordinary thing is, when i plugged a phone and decide which way of usb connection I want, little pop up shows up with text"RNDIS Serial USB connection Hide", or something like that, and quickly dissapeared. Thats my case, hope Ill find out whats going on and post it on forum.
Click to expand...
Click to collapse

ATT Tilt 2 won't recognize computers all of a sudden

I have an ATT Tilt 2, and I've gone through roms like candy, and I still use the original USB cord that it had came with phone.
So I just bought a new computer a week ago, and ever since I can't seem to sync my phone up to my computer via usb cord (Bluetooth works fine). Now normally there's the steps to find the drivers, make sure active sync is enabled, make sure that small checkbox is checked or not. Data connection is enabled/disabled. Prompt when its connected to the comp, etcetc.
The problem is, the phone doesn't recognize that it's plugged into the computer, and just treats it as a power source. I've done some reading, and found there's a program that lets you trick it into thinking USB ports are power sources (fast charge or whatever) but I haven't downloaded nor install it.
Currently I'm running an EnergyRom rom, and I can't update it or change it.
I used to upgrade the rom every time NRG came out with an update, so I'm baffled to why all of a sudden it won't work.
Edit: I've tried connecting it to several computers, does the same thing. It won't realize it's connected to a computer.

Usually, if I pop out the battery, hit the power button a few times, then start it back, up... it will go back to working. The only times I ever seem to have this problem you are describing though is when I switch from active sync to "usb" (where it only looks at the storage card) and then when I switch back to active sync next time I plug it into a PC, it will not connect.

you should try to reinstall the activesync if you use xp.. hope itd help..
regards..

Winlockwood said:
I have an ATT Tilt 2, and I've gone through roms like candy, and I still use the original USB cord that it had came with phone.
So I just bought a new computer a week ago, and ever since I can't seem to sync my phone up to my computer via usb cord (Bluetooth works fine). Now normally there's the steps to find the drivers, make sure active sync is enabled, make sure that small checkbox is checked or not. Data connection is enabled/disabled. Prompt when its connected to the comp, etcetc.
The problem is, the phone doesn't recognize that it's plugged into the computer, and just treats it as a power source. I've done some reading, and found there's a program that lets you trick it into thinking USB ports are power sources (fast charge or whatever) but I haven't downloaded nor install it.
Currently I'm running an EnergyRom rom, and I can't update it or change it.
I used to upgrade the rom every time NRG came out with an update, so I'm baffled to why all of a sudden it won't work.
Edit: I've tried connecting it to several computers, does the same thing. It won't realize it's connected to a computer.
Click to expand...
Click to collapse
Look at your notificaitons queue and make sure the replog.exe notifications are present

[Q] usb n computer doesnt sync but charges

Like it says, my computer charges it but doesnt sync up with my computer. i have a touch pro 2. (tmobile version) Im trying to connect it to my computer so i can do an upgrade for the energy rom any body else have this problem?
IF so can you help me on fixing this situatioN? please!!? thanks a bunch guys
happy holidays

I know this problem to good -I guess a hardware fault. I had this with my first and now with the second TP2 too.
For my guess the USB connector-hole (or how you call it in english) is too big! If I place the TP2 in a dockings station everything is fine -sync no problem.
If I try it with only connection by cable -not a hope.
If you buy I docking station I guess the problem could be solved

I had this with my 1st Tilt 2, nothing I tried worked. I had to sync/move files via BT USB. It was inexpensive (made by ASUS) at $14 and very low profile. Believe it or not, it worked really well, even for huge RHODIMG files when I wanted to flash a new ROM. The bigger the file, the longer it took, but it *did* work.
Recently, I got a great deal on a used, mint condition, Tilt 2 with lots of accessories, including an Otterbox, for $150 shipped, and my USB syncing is working again. Definitely a better deal than the $90-$275 estimate HTC gave me to repair the USB.
Hope you get it sorted, but it's been a common problem with this phone. Seems the pins inside are really delicate.
EDIT: Hey I just noticed we all have a "thanks meters" now... Schweet!
Debbie

dang is there any other way i can fix thiss??

Just had my T-MO Vario V replaced for this very thing. As my replacement started acting up as well with the same error, I searched again on the web and found that it might also be a faulty usb cable or the fact that you connect your phone via a hub rather than directly to a mainboard port.
I use another cable now connected to a mainboard port and guess what (and keep your fingers crossed) for the moment it's working.
Good luck!
Robert

Im using a T-mobile (SIM Unlocked) TP2 from Singapore. Same thing here, when plugged to the PC via USB (the one that came with the phone) it charges but doesnt show the actual syncing with ActiveSync 4.5. I used to have an old Treo 750 that synced just fine (though TP2 definitely has a much much better PC connector than the Treo).
One thing I noticed is even though ActiveSync is not popping up for automatic syncing, It always show in the taskbar as connected. I can even navigate to my TP2 in Explorer & transfer files to & from my PC via USB. My question is, is there a way for ActiveSync window to really come up whenever I plug my TP2 in?

nelvbautista said:
. My question is, is there a way for ActiveSync window to really come up whenever I plug my TP2 in?
Click to expand...
Click to collapse
Yes it is in the device setting in active sync ...

I also tried every possible settings with Activesync options in the phone but it still doesn't show the actual ActiveSync window when I plug my TP2 via USB though it connects & via the taskbar icon & still explorable in windows explorer. I just want to have that peace of mind that I can fully back up using Activesync aside from using other 3rd party backup tools before I start playing with different ROMs out there.

first check the "usb to PC" settings in setting menu on the phone, try unchecking "enable faster data sync" see if this makes a difference .
if not then try going into your control panel on your computer, and use "add and remove programs" and remove active sync , then re-install it , also change the usb cable if you have another one laying around..something that will make a difference..

"enable faster data sync" uncheck this and it should works.
I had same problem...

Try entering bootloader mode and plug it in and see if windows detects the device if it does then try clicking on start on your PC, then right click on my computer, then click manage.
When computer management opens click on device manager then click the + to the left of usb devices.
click on each usb controller you find and press delete and uninstall each one until none are left. Then restart the pc and unplug the phone, soft reset the phone. Wait until windows restarts and AFTER it has finished installing ALL drivers for your usb controllers plug the phone back in and see if that fixes the problem.
I just thought as well, try plugging the usb lead into a different usb port, that way windows will treat the phone as a new device

[Q] Can't connect to laptop?

I got DHD 2 days ago, first day everything worked normaly, now I can't connect the phone via USB to laptop. I don't get the dialog asking to charge, use as disk etc. I tried everything, debug mode on/off, restarted, removed SD card and back in again, I used another SD card, reboot my laptop, phone (also with turned off "fast boot"), ... I've had HTC Magic till now, no problem connecting it as disk to my Macbook, same was with this one. I think I might have disconnected the USB too fast, but I'm not sure if it was this phone or the old HTC Magic. Interesting thing is, this topped working Thursday night, but on Friday I could connect it to the same laptop using Nokia's micro-USB cable, it worked, but no way to getting it to work with supplied HTC USB cable I could use Nokia's cable, but it's in the office and HTC's cable should work, shouldn't it?
Does anyone have an idea what to do? Phone does not even set the card so laptop can recognise it as USB disk (even if I use Windows VM, phone is not detected, i I plug in Magic, it works on Mac and Windows. Would a factory reset help (how do I backup data on unrooted phone)?
And yes, I've searched this forum and tons of other things online, nothing seems to work Some say this cable is for charge only, but a) how come it worked when I first got the phone? b) USB cable is a USB cable

Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.

Doktaphex said:
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
Click to expand...
Click to collapse
+1..I'd say your phone is in charge only and needs to be changed as Quoted above.

Doktaphex said:
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
Click to expand...
Click to collapse
Yeah, there should be an icon in notification bar, but there isn't. I have ticked to ask me each time, I've set default connection to disk, charge only, I've set it with debug mode checked, no difference

Make sure when you connect the phone is not locked this is how I got mine to work!
Sent from my Desire HD using XDA App

Aamir.Badat said:
Make sure when you connect the phone is not locked this is how I got mine to work!
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No difference

Have you tried rebooting and then trying again!
Sent from my Desire HD using XDA App

Aamir.Badat said:
Have you tried rebooting and then trying again!
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Of course, many times, with and without fast boot, I rebooted laptop even.

Have you removed any apps with Titanium Backup? Rooted your DHD? Flashed any custom ROMs/Radio's/Recoveries?
The ability to connect your SD card via USB to your computer is a core function included within Android. It would not suddenly stop unless you did something.
I'm also pretty sure the check box is for it to not ask you again. Have you looked at the USB settings to clear the default you have set?

andyharney said:
Have you removed any apps with Titanium Backup? Rooted your DHD? Flashed any custom ROMs/Radio's/Recoveries?
The ability to connect your SD card via USB to your computer is a core function included within Android. It would not suddenly stop unless you did something.
I'm also pretty sure the check box is for it to not ask you again. Have you looked at the USB settings to clear the default you have set?
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No, my phone is not rooted (yet), it has stock rom and everything. And I've never set to "never ask me again". Weird thing is that it worked for first few hours.
Now, the WEIRDEST thing is that I just got to the office and connected the phone to my (same) laptop with Nokia cable. It works like it should, to every USB port I connect it to. So my official HTC USB cable, that came with the phone does not work, charges only while Nokia's USB cable (form my old E66) works perfectly. I can use this cable, though I'm ultra curious why a HTC cable wouldn't work?!

Faulty cable or a bent pin or something. Happens from time to time. Micro usb leads are dirt cheap and readily available now anyway so no loss apart from a little tone to replace it.
Sent from my Desire HD

dr.m0x said:
Faulty cable or a bent pin or something. Happens from time to time. Micro usb leads are dirt cheap and readily available now anyway so no loss apart from a little tone to replace it.
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Yeah. I'll test coworker's HTC USB cable tomorrow and try his Desire phone with my laptop so if my cable is faulty, I'll go to service and ask for a replacement, a cable that comes with the phone should be under warranty, right? I will post the outcome here.
Not to forget, a huge THANY YOU to all of you who tried helping me

Yep, it was faulty cable. It took them 2 WEEKS go give me a new one, but at least it works (for) now.