Can someone please help? I just bought a used P3300 from ebay (a wholesaler). The phone works great, absolutely everything works except for the activesync over USB. The phone is not even seen by the computer with or without activesync. I have tried it on several computers with the same issue, yet the battery charges through the USB cable.
I even reflashed the ROM using the SD card method and still have the same issue. What might be going on here??? How can the USB data connection be not working? I've never experienced this with many different phones I've had.
thanks,
Go to Settings, Connections, USB to PC, and untick Enable advanced network functionality.
I tried that, it didn't make a difference. I also tried both Activesync 4.5 and 4.2. Still nothing. I hard reset and soft reset several times - still nothing.
What Firewall is on your PC. Could be this causing the hassle.
Have you tried using a known-working usb lead?
I had this problem also to begin with, google an application called "USBKILLER" and put this .CAB onto your memory card and load this onto the phone.
When your in the application select SERIAL and click YES and this should resolve your problem - I am not sure why this happend but my mate who has the same phone does not have this problem and can resolve it by removing the check box in USB to PC settings
hey guys.... thanks for the input. My firewall is disabled - I read the Microsoft article regarding the ports Activesync uses. But AS works with my other phones, so I know that's not the problem. Same thing with the USB cable. It works with the other phones but not this one.
nicko666, I will try that USBkiller program later tonight. Thank you for the suggestion. I'll let everyone know how it goes.
Found USBkiller Cab File Attached - good luck
I tired the USBkiller program (found it myself earlier) but it also doesn't make a difference. I tried changing the setting to SERIAL in the program and also playing with the "advanced network functionality" and activesync connection settings and it's a no-go.
Still nothing works. Do I have a broken device?
hardware problem
i had the same problem after 1 month of using my p3600 i pay 59 euro to change it because the garanty not include this problem.the service told me that it was my fault !!!!
Hello. Is your PPC detected by Windows in the manager of peripheral? It is necessary that you look at if you have a new network card named "Windows Mobile".
I had that problem. I am sorry, but I think you bought a used and not-functional phone. The problem is probably due to high power that the phone got, probably when charging it through a car-charger. You should NEVER connect the phone to a car charger and then start the car - the power can damage the USB connection. You should always first start the engine and only then connect the phone to the charger.
Anyway, I had the same problem - the USB could charge the phone, but no Active Sync connection. I sent my phone to HTC UK, and after one week I got it back with a new board (they replaced the whole inside of the phone). Free of charge.
If this is the situation with your phone - no software solution will help you.
Damn, that sounds like what's going on with my phone. How do I find out how to have it serviced? I can't find anything on the useless HTC site. Please help....
And thanks to you all for the help so far.
mattan said:
I had that problem. I am sorry, but I think you bought a used and not-functional phone. The problem is probably due to high power that the phone got, probably when charging it through a car-charger. You should NEVER connect the phone to a car charger and then start the car - the power can damage the USB connection. You should always first start the engine and only then connect the phone to the charger.
Anyway, I had the same problem - the USB could charge the phone, but no Active Sync connection. I sent my phone to HTC UK, and after one week I got it back with a new board (they replaced the whole inside of the phone). Free of charge.
If this is the situation with your phone - no software solution will help you.
Click to expand...
Click to collapse
I remember sending them mail regarding the problem, via HTC site (mail: [email protected]).
After all the solutions they suggested didn't work, they called me and asked me to send the phone to the UK (they gave me all the details and were very nice and efficient). I must say that my phone was still at warranty period.
this may sound silly, but have you tried the usb ports on the back of the computer?
for some reason, the usb headers on my motherboard don't seem to recongise the phone, i'm not sure if theres no enough power or what, i've onbly tried the cable in a laptop and that works fine...if i plug them in the front usb ports i get the error in windows 'Your device has malfunctioned, Replace the Device and Try Again' or something very simular, tried the other usb header on the board, same problem, back ports, no problem...all other usb devices work fine in all the ports!
Dear all.
I work for a company that has over 600 of the htc p3300. Some of them will work in the usb and some don't.
I have 4 at the moment, 2 of them will work with the usb and the other 2 won't........
Tries all the stuff mentioned here and nothing helps.
Can't update them because of the usb........
HTC are not a lot of help either......
stead said:
this may sound silly, but have you tried the usb ports on the back of the computer?
for some reason, the usb headers on my motherboard don't seem to recongise the phone, i'm not sure if theres no enough power or what, i've onbly tried the cable in a laptop and that works fine...if i plug them in the front usb ports i get the error in windows 'Your device has malfunctioned, Replace the Device and Try Again' or something very simular, tried the other usb header on the board, same problem, back ports, no problem...all other usb devices work fine in all the ports!
Click to expand...
Click to collapse
Hi I had been trying to sort this problem out too, and after reading about starting cars with the device on charge I thought I was doomed. But what stead suggests has just worked for me too. I was using the nearest USB on my laptop but plugin it in round the back has just got it working again. The last time it synced it was 'Repairing' the Active Sync 4.5 setup program run through. I must admit that the cable into the phone is also resting on a pen at the base of the phone- just to make sure....
Related
I'm hoping the wisdom and expertise I always find on this forum can help me.
I have a new AT&T branded HTC Touch Pro 2 (Tilt 2). After about a week, I began getting the dreaded "USB Device Not Recognized" error any time I plug it in. It never connects properly. I have customized the phone using some of the cool tools I found here, but I have never flashed any portion of the device - it's just the way I got it (WM6.5 CE OS 5.2.21849 Build 21849.5.0.63)
As suggested in various places on this forum, I have:
Soft Reset the phone numerous times
Rebooted the computer (WinXP) many times
Tried several different cables, including the HTC branded extUSB one
Tried different USB ports on my computer(s)
Tried other computers (WinXP)
Tried Windows 7 (WMDC) on another computer
Hard Reset the phone several times (with and without backup restore)
Uninstalled and re-installed ActiveSync 4.5 and the USB drivers
Adjusted various settings, including USB to PC, according to various posts
Cursed extensively in three languages
Regardless of any of this, every time I connect, I get the "USB Device Not Recognized" error within a few seconds.
I am now convinced the problem is hardware, probably the USB connector on the phone. I can't be without the phone until later this month, so I can't get the hardware fixed for a while. But I need to sync.
USB, of course isn't the only way to sync; the phone has Bluetooth. The problem is, I previously reset the device and un/re-installed ActiveSync, removing the pairing at both ends. To sync over Bluetooth, I have to first sync over USB, something I can't do.
MY QUESTION IS THIS:
Does anyone know a way to force ActiveSync to pair over Bluetooth WITHOUT first pairing over USB?
Any assistance anyone can offer will be greatly appreciated
Tenaya
Under certain circumstances, urgent circumstances, desperate circumstances, profanity provides a relief denied even to prayer.
- Mark Twain
if u go to settings>connections>usb to pc un check enable faster data sync
that might help
Thanks for the reply. Unfortunately, that's one of the first things I tried and it makes no difference (I just tried it again - no joy). I should have listed it in my original post.
The only thing I can think of is to somehow force the phone to sync via Bluetooth WITHOUT having previously synced via USB.
Anyone know if this is possible and, if so, how to do it?
I think you should go and replace your hardware if it has warranty (since you have not flash it). tell them my phone USB connection is not working at all, and let them try it on their computers to make sure, am sure the warranty covers this kind of things
Uh, you're talking about the error on your PC right? This is a common issue. (with pc's) Use another USB port on the computer. That is what I have had to do. It worked fine for both the TP2 and my Wizard before that, but ever since I reloaded the computer I get that error on certain USB ports. have not researched it too heavily yet, but I plan to.
Did you try installing the Windows Mobile Device Center?
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
ChosenWonn said:
Uh, you're talking about the error on your PC right? This is a common issue. (with pc's) Use another USB port on the computer. That is what I have had to do. It worked fine for both the TP2 and my Wizard before that, but ever since I reloaded the computer I get that error on certain USB ports. have not researched it too heavily yet, but I plan to.
Click to expand...
Click to collapse
kgeissler said:
Did you try installing the Windows Mobile Device Center?
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
Click to expand...
Click to collapse
Did either of you read the post? It clearly states that he has done BOTH OF YOUR SUGGESTIONS!
Unfortunately, it does sound like this is an issue with bad hardware in the phone. I would suggest getting it replaced under warranty.
KD8FRE
I'm having the same problem (vzw TP2). I've already messed with all usb-to-pc settings, tried different USB ports (I've had other USB devices that req'd that), reset my PC (thank you dogbert), reset my device and am currently reinstalling ActiveSync; though I doubt that's the problem because my BT syncs work fine (I don't recall being req'd to do a USB sync intially before doing a BT sync, so I can't really help the OP with that). My device does charge via the USB cable when plugged into the PC. Disk drive mode doesn't work any more than activesync. I also haven't been able to spot it on device manager. Uninstalling it there was one of my first ideas.
I'm wary of using a BT sync to install the official VZW 6.5 ROM, because I've read bad things about ROM interruptions.
I have yet to find by searching anyone who had a real USB sync problem (i.e., one that doesn't get "fixed" by resetting or something equally simple) who has actually posted that they found a solution.
@OP, when do you get a message that you are req'd to sync by USB first? Does activesync tell you or your device?
I have this problem at work where the machine is managed. It just refuses to recognize the device. It's a security issue that we haven't been able to track down yet. I think if you look in one of the logs (forget which) you will see the actual error as it tries to load the driver.
just for the hell of it, try an older version of activesync. just tryin to throw in all possible fixes. http://www.microsoft.com/downloads/...3a-28bf-4cac-a682-58d3233efb4c&DisplayLang=en
try removing the sdcard and syncing?
RE: A New Approach
Thanks for all your responses. Sorry to take so long to respond to your questions and suggestions, I've been away (funerals and CES).
I have read extensively on this subject, have tried EVERYTHING everyone has suggested, and reached the conclusion that this IS a hardware problem, probably involving the USB jack itself.
At least for a while, replacing the hardware is something I can't do.
I want a BT sync for syncing with Outlook (Calendar/Contacts) and for installing software. I currently have NO plans to flash the ROM, I agree that would be risky over BT.
The error appears to be generated by Windows, I don't think it ever gets as far as ActiveSync, ActiveSync always indicates that it is not connected.
Despite that, I did try an earlier version of ActiveSync (can't remember which one); no joy. I tried Windows Mobile Device Center on a Windows 7 machine, but the results were the same: Device Not Recognized.
SO, does anyone know how I can force a BT sync WITHOUT first syncing by USB? That would solve my immediate problem.
Unfortunately I been there and done that.
The only workaround is to use a free exchange server - www.alol.net.br
I put it on my computer's outlook. Copied all the contacts and calender items from my default folders. Synced with ALOL. Installed on my phone, and synced via my wifi.
Not the best solution, but T-Mobile refuse to fix the faulty Diamond motherboard, but it works fine.
The first sync on the phone comes up with a error message, but after that it is fine. You need to manually put in all the settings.
I'm assuming that you have your phone set to "Activesync" + Enable Faster data synchronization on your Phone, under Settings->Connections->USB to PC
Have you tried changing this to "Disk Drive"? Activesync can still connect to the phone and do syncs, etc.
Atleast this is my experience on XP. I've had the same problem on/off after flashing one particular custom ROM.. Don't remember seeing this on my stock Tilt2 ROM.
Have you tried turning your computer Windows' firewall competely off? I read soom were that there seems to be some confict with windows firewall reconizing Activesyc.
None of the settings in the phone, including Disk Drive, make any difference. I'm fairly certain that I've tried them all. None of the settings on the PC side, including Firewall, make any difference either.
The connection never gets to ActiveSync; the USB drivers fail to recognize the device well before that.
As I mentioned earlier, I have become convinced that this is a hardware problem with the phone, probably related to the USB connector. All my research leads there.
The approach I'd like to try is to bypass USB connectivity completely and attempt to sync over Bluetooth. The problem is that ActiveSync refuses to sync over Bluetooth until AFTER the first USB sync (and setup).
Thus my question:
Does anyone know a way to force a sync over Bluetooth WITHOUT first syncing over USB. Registry hack? Settings change? ANYTHING?
Quick note.
This issue started happening to me as well.
And here's the somewhat odd part. With the SD card removed the phone is discovered properly. The original SD card and another spare one inserted in the phone cause the this USB error for me.
Go figure.
(and yes I've tried formatting the sd cards, and factory resetting the phone)
Since I use ubuntu, I'm not really going to spend anymore time figuring out this windows bug. Just needed to apply an update..via windows.
Try this it worked for me
http://www.online-tech-tips.com/computer-tips/usb-device-not-recognized/
Good day fine sirs and ma'ams.
I would just like to say I love my Tilt 2, and have had it for a few months now with no real problems and this is about my 4th WM phone.
As of about a month ago, I have been unable to connect or sync the device to my PC.
I have WM Device center 6.1 (the latest from the website)
I am running windows 7
I had been able to sync the phone until about a month ago.
I have unchecked the box in the USB to PC for faster data synchronization.
Essentially, when I plug the phone into the computer, it just acts as if it is connected to a charger. Nothing comes up on the phone and nothing comes up on the computer. It just charges. I have even installed and uninstalled WMDC a couple of times.
I really am at my wits end here.
My question is, is there a fix for this apart from sending the phone in? I am able to flash the phone via the microsd card, and even tried going back to the e2 rom that is as close to the ATT rom as I could find.
I did find the stock rom, but it does not come with the image file, just the ruu.exe I believe. I cannot flash roms via the USB cable either, so I am only able to change things like I said, via the microsd card.
Any help is greatly appreciated! Thanks!
And yes, I have searched, and have found many other people posting in other threads saying they have the same problem, and everyone just says to uncheck that one box, which I have done, so that is NOT the problem.
Also, I would just like to add that when I go into the windows directory and attempt to run activesync (repllog.exe) I get the following message.
(cannot communicate with the pc because of the fllowing remote networking error (Error 608)
I have seen others ask help for this question without an answer on xda-dev also.
Thanks again! If anyone has the solution here I think a lot of people will be very happy!
:-(
turn off your firewall then pug ur device in and see if that works... works for me... perhaps your firewall started blocking it for some reason... other than that good luck
I had similar things happen to me in the past. While the phone is connected, check Windows Update whether there is a new version of Sync Center. This has fixed the problem for me.
i appreciate the suggestions.
However,
I have the firewall disabled and it still does not connect.
I uninstalled and reinstalled the WMDC using the latest software directly from the website. There appears to be no updates for the program once it is installed.
Any other suggestions?
Have you tried multiple USB cables, multiple USB ports, or even multiple computers? I've had USB cables which aren't capable of data transfer, as well as USB ports on the computer go bad. You might also considering a hard reset, to ensure no software on the phone could be causing the problem. If it's truly the USB port on the device that's broken, then you're in bad shape if you want to return it to AT&T for repair. You may be able to flash the AT&T stock ROM, but you won't be able to restore the AT&T stock SPL, which they check when fixing the device, so you may very well have to fork over some money to get it fixed. Best of luck
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
freakygeek said:
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
Click to expand...
Click to collapse
Could be a faulty device...my phone connects to every computer, every time. take the phone to your provider and show them whats happening.
Also, i've had issues with the standard mini USB ( http://www.meditronik.com.pl/doc/mini/usb-kabel-mini=foto=canon.jpg ) not properly connecting/loosing connection.
Try a HTC usb it might work better: http://bestcellbuy.com/bargainsea/Pictures/HTC/OEM_Home_Charger_USB_Cable/OEM_HTC_Data_Cable_07.jpg
I've tried the HTC USB lead that shipped with my phone to no avail.
I think the device is faulty (surprise surprise). It charges from USB perfectly fine, every time.
I'll post back once I find out what Telstra say... it's obviously still under warranty but that isn't really the issue - It is just such a major PITA having to switch to a loan phone and deleting confidential business data etc from my phone before sending away for repair etc etc...
Thanks for the help though, it is appreciated.
Well, I've got my USB going again. Not sure exactly what I've done, but basically I pulled the battery out for a few minutes and replaced it, turned on and off the 'high speed' checkbox in USB Connection Settings, and it has come good.
****box phone.
Somehow mine started working again last night too. Same cable, same port and everything.
Really odd, but I'm not complaining at the moment!
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
InjecTioN said:
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
Click to expand...
Click to collapse
Verified - I cannot flash with USB.
Bright.Light said:
Verified - I cannot flash with USB.
Click to expand...
Click to collapse
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Same thing happened to me. No USB sync, no USB connection at all; it only charges. Thankfully I had a chance to flash to a custom ROM before this happened.
The only way I can sync my data is to use a bluetooth USB in my PC. Works quite well with my contacts, calendar, & email, but I have yet to try to transfer any large files.
The bluetooth USB I went with was ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle. It is VERY low profile, too, but I would have liked for it to come with an end cap like those USB flash drives, otherwise I have yet to find any complaints about it. The price was great and so much cheaper than spending an additional $70-$100 to get my USB port on my device fixed.
Here's my saga: No Syncing, No USB Connection
Best of luck!
Debbie
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
da9th_one said:
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
Click to expand...
Click to collapse
was the first thing I checked. thanks for your input though
InjecTioN said:
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Click to expand...
Click to collapse
I did not know one could flash to new ROM by use of the SD card?
Mine is de-HSPL, so now I can not select another ROM anymore. (Got the 6.1 default one again)
Bright.Light said:
I did not know one could flash to new ROM by use of the SD card?
Click to expand...
Click to collapse
I've never used the SD-Card method myself, but now will have to due to my USB port no longer working.
I've been syncing by using Bluetooth USB and just tried transferring files via Bluetooth and it worked like a charm! Smaller files were instantaneous and large files took longer (of course), but also worked fine.
I just tried copying over a RHODIMG.nbh file and that bugger worked (188MB)... Excellent!!!
I did buy a USB card reader to transfer files, just to be on the safe side, but I must say that this little Bluetooth USB that I picked up is working awesome.
Debbie
i exactly have the same problem.I guess i need to send it back
I searched... I unchecked the USB to PC "enable faster data synchronization" checkbox... I ran a repair/reinstall on my PC's ActiveSync software... Tried 2 different USB ports (but haven't tried a different cable yet, as I don't have another with me)... And reset my Tilt 2 a few times already, and my Tilt 2 refuses to connect or sync with my PC.
Worked fine here on Friday, but today I got nothing. The only thing that I noticed that was different over the weekend was that I got the Sleep of Death once and had to pull the battery.
Below is my current configuration. Anyone have anything else that I can try? If I can't get my syncing to work, my phone may end up being completely useless to me... That would make me very sad.
Thanks,
Debbie
Well, I started to respond and see you already had my suggestion; disable "Enable faster data sync", which for me does break ActiveSync.
So I'll go with this tact; if this is in fact broken for you for some reason, does USB work at all? How about using the phone as a drive? That said, are you sure you didn't check the default when plugging in the phone to be something other than ActiveSync?
Settings->Connections->USB to PC, last option is "Ask when I connect device to the PC"
If all else fails, personally I use Google for my calendar, contacts sorta with Google, and I load all apps via the browser, so I haven't used ActiveSync in about a year myself. So at least for me, if ActiveSync is broken entirely it's not a big loss. You could also try Bluetooth syncing if it's absolutely required.
khaytsus said:
Well, I started to respond and see you already had my suggestion; disable "Enable faster data sync", which for me does break ActiveSync.
So I'll go with this tact; if this is in fact broken for you for some reason, does USB work at all? How about using the phone as a drive? That said, are you sure you didn't check the default when plugging in the phone to be something other than ActiveSync?
Settings->Connections->USB to PC, last option is "Ask when I connect device to the PC"
Click to expand...
Click to collapse
USB doesn't work at all. Just tried the "Ask when I connect device to PC" and nothing happens. :::whimper:::
Could my port be damaged (it will charge via USB, however)?
EDIT: Just did a hard reset after exhausting all other ideas... Crossing all appendages that it was software interferring with the sync process... Pray with me, please.
EDIT... AGAIN: Nope, hard reset didn't do squat. I'm truly sad now and fear that I may need a USB port repair... Anyone have experience with this or can point me the direction of repair that won't cost me as much as a new Tilt 2? I'm truly gutted.
Debbie
The Little Light Bulb Over My Head Went On...
But there's no need to be afraid!
I'm thinking that there must be some USB Bluetooth thingy that I may be able to use to sync my precious Tilt 2 to my PC that is surely to be less expensive than getting my USB port replaced.
Have any of you had any experience with these and do they work just as well?
Many thanks!
Debbie
...Who will be trying another PC and other cables, but not having high hopes.
DebbieNY13 said:
I'm thinking that there must be some USB Bluetooth thingy that I may be able to use to sync my precious Tilt 2 to my PC that is surely to be less expensive than getting my USB port replaced.
Click to expand...
Click to collapse
Absolutely, you can get a small Bluetooth adapter for your desktop PC which will just plug into a free USB port and enable you to connect your PC to just about any BT-enabled device, your TP2 included
BT uses a very standardized set of protocols, so any adapter that says it supports "version 2.0 + EDR" should work just fine for you. Once you get the adapter installed on your PC, syncing your phone is just a matter of setting the new activesync connection, and after that it should be just as easy as ever....easier even, without the cable!
um, is that what you were asking? lol I'm 99% sure it was, but...
sirphunkee said:
Absolutely, you can get a small Bluetooth adapter for your desktop PC which will just plug into a free USB port and enable you to connect your PC to just about any BT-enabled device, your TP2 included
BT uses a very standardized set of protocols, so any adapter that says it supports "version 2.0 + EDR" should work just fine for you. Once you get the adapter installed on your PC, syncing your phone is just a matter of setting the new activesync connection, and after that it should be just as easy as ever....easier even, without the cable!
um, is that what you were asking? lol I'm 99% sure it was, but...
Click to expand...
Click to collapse
Yep, that's exactly what I meant, Chris! Getting the USB port fixed will undoubtedly happen at some point, but for now that Bluetooth USB adapter will fit the bill nicely.
I just connected my Tilt 2 to my PC with the original cable and I got nada... Syncing is definitely shot. Thank God it will still charge or it would be a total loss to me.
Looking at Newegg.com now for my bluetooth thingy... Any other reputable suppliers that I can check for one? I suspect that it was my Ebay car charger that fried my USB.
EDIT: Seems some of the better rated ones on Newegg indicate USB 2.1... Is this still OK?
Hey, I can't cook a ROM myself, but I'm a very technically minded beotch, ain't I? LOL!
Debbie
...Thankfully my Kaiser will sync up no problem! Whew!
DebbieNY13 said:
Yep, that's exactly what I meant, Chris! Getting the USB port fixed will undoubtedly happen at some point, but for now that Bluetooth USB adapter will fit the bill nicely.
I just connected my Tilt 2 to my PC with the original cable and I got nada... Syncing is definitely shot. Thank God it will still charge or it would be a total loss to me.
Looking at Newegg.com now for my bluetooth thingy... Any other reputable suppliers that I can check for one? I suspect that it was my Ebay car charger that fried my USB.
EDIT: Seems some of the better rated ones on Newegg indicate USB 2.1... Is this still OK?
Click to expand...
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Cool, I'm glad I was thinking along the same lines
Yes, any adapter that is BT 2.0 or above should work just fine, the 2.1 adapters are just a bit newer. I assume you're looking at the two zoom models on newegg? I think either one will work great, I just really can't tell what the exact difference is between the two.
It's a little confusing when looking at the BT adapters, they don't do a very good job of making clear the difference between USB 2.0 and BT 2.0. But...just make sure that the adapter is BT 2.0(or +), and it will work with whatever USB ports your PC has (older or recent)...they're all backwards compatible.
FYI, the TP2 also supports file transfer via BT (so you can move cabs etc back and forth even without using activesync, usually much faster than through activesync), and printing too!
DebbieNY13 said:
Hey, I can't cook a ROM myself, but I'm a very technically minded beotch, ain't I? LOL!
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I didn't say that....but I'm not aruging it either
Went with this one ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle.
I might get a second for the home PC, if all works out well.
Shipped already, so I'll probably get it in a couple of days (they're pretty fast).
Wish me luck!
sirphunkee said:
Yes, any adapter that is BT 2.0 or above should work just fine, the 2.1 adapters are just a bit newer. I assume you're looking at the two zoom models on newegg? I think either one will work great, I just really can't tell what the exact difference is between the two.
It's a little confusing when looking at the BT adapters, they don't do a very good job of making clear the difference between USB 2.0 and BT 2.0. But...just make sure that the adapter is BT 2.0(or +), and it will work with whatever USB ports your PC has (older or recent)...they're all backwards compatible.
FYI, the TP2 also supports file transfer via BT (so you can move cabs etc back and forth even without using activesync, usually much faster than through activesync), and printing too!
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Click to collapse
DebbieNY13 said:
Went with this one ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle.
I might get a second for the home PC, if all works out well.
Shipped already, so I'll probably get it in a couple of days (they're pretty fast).
Wish me luck!
Click to expand...
Click to collapse
Sweet, I was secretly looking at the same one (well, it's price anyway!)...so, your impressions will be welcome once you've had a chance to try it out!
Sure, I'm happy to be the guinea pig!
sirphunkee said:
Sweet, I was secretly looking at the same one (well, it's price anyway!)...so, your impressions will be welcome once you've had a chance to try it out!
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Bluetooth Sync Successful!
...Kind of.
I forgot that I did a hard reset to try to resolve my USB syncing problem (without success) and had to restore my PIM backup to get my info back in there. Now, I've got all those duplicate/blank records to delete again... DAMN!... I had ignored my own rule!!!!
Anyway, I'm glad that this new phone isn't a loss to me now. Kind of a bear to get set up only because I don't usually use any BT devices, so it was a bit of a learning curve for me. Now that I've got that all sorted, it should get easier as I get more familiar. Not as easy as docking it, of course, but at least it's effective!
Debbie
...Who will be deleting for the next couple of hours.
Did u try plugging your phone into a different computers USB to see if that worked?
DebbieNY13 said:
...Kind of.
I forgot that I did a hard reset to try to resolve my USB syncing problem (without success) and had to restore my PIM backup to get my info back in there. Now, I've got all those duplicate/blank records to delete again... DAMN!... I had ignored my own rule!!!!
Anyway, I'm glad that this new phone isn't a loss to me now. Kind of a bear to get set up only because I don't usually use any BT devices, so it was a bit of a learning curve for me. Now that I've got that all sorted, it should get easier as I get more familiar. Not as easy as docking it, of course, but at least it's effective!
Debbie
...Who will be deleting for the next couple of hours.
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YAY!!!
DAMN!!
YAY!!
DAMN!!
YAY!!
Ok...that's 2 damn's and 3 yay's...so with a net gain of 1 yay, I think this is still a win! lol
Seriously though, I hope that other than the dup contacts this method will end up being relatively painless for you.
howdykeith said:
Did u try plugging your phone into a different computers USB to see if that worked?
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Click to collapse
Yeah, I did, including different cables. Syncing capabilities via USB are definitely fried.
My Kaiser synced up fine, however, so it's definitely my Tilt 2.
Syncing has been going well, once I got it all sorted out, so yes, Chris, all is well with the world again... Now, I can switch back to 'playing' with my new Rhodium!
Debbie
SKTools has some nice duplicate files software...just gotta be real careful with what you remove as it may be the same file name for a different program.
burtonsnow8 said:
SKTools has some nice duplicate files software...just gotta be real careful with what you remove as it may be the same file name for a different program.
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Click to collapse
I ended up just hard resetting the Rhodium and starting the sync process again. Believe it or not, that was easier. LOL!
Will look at SKTools... Thanks!
Debbie
Haha yea I know the feeling. At one point I duplicated 3 of each contact and appt.
I like Seven for syncing to e-mails, contacts and calendars because it is all push technology. When I update a contact in Outlook regardless of where I am it will automatically push that info to my phone, that way I do'nt have to worry about docking it (although i'm not sure if it does reverse sync, where if I have an appt on my phone shows up in outlook).
Hi Every One
I have exactly the same problem grrrrrr
I have win XP pro sp3, tilt2 with last HTC official upgrade
I made a search in XDA, Google it, htc forum nothing to do
Finally I do hard reset and is work …… for 2-3 hours
Then I think I find the problem bat I do not have the solution
Well, when you connect the tilt2 to you PC this stupid one consider the phone as modem and the tilt is configured to be used for internet sharing, even if you click on the phone that you want this connection as activesync,
So, once the phone is in modem or sharing mode, activesync cannot work properly and get access to synchronize, in other word you cannot do booth, and as the default connection in this situation is modem and internet sharing so bye bye activesync
I go to task manager and delete the modem, once you connect your usb, the modem appear under network card/widows mobile based device
A doesn’t know if this situation is a bug from HTC or uncle bill… I am trying to fix this from almost 2 days
I hope this help
Thank you
PS: please I am not to expert, so perhaps I am wrong correct me if it is the case
PS 2: Sorry for my English
Ive been on the other side... I did upgrade to 6.5 sense 2.5 rom and usb stopped... I tried everything, cables, computers, roms, hard resets, patchs, activesync repairs, botting ppc and pc, booting ppc plugged in pc, install - uninnstall activesync, deleted partnerships, etc, in one word - everything founded on the net. Nothing worked. No usb, no activesync, just "usb device not been recognized...". Finnally, I gave up. Contacted DebbieNY13 for bluetooth syncing instructions and bought bluetooth usb 2.0 edr 2.1 adapter. For no reason, I plugged a phone in a PC, and, as usual,my TP2 asked me for type of connection, I said activesync and... it started to sync! One time, two, ten, then I change connection to USB and my SD showed up as usb device! Unbelieveble! Thats happened yesterday and my phone still got usb whenever I want! I really dont know whats happened or what I did, it simply works. Only difference from times when sync was ordinary thing is, when i plugged a phone and decide which way of usb connection I want, little pop up shows up with text"RNDIS Serial USB connection Hide", or something like that, and quickly dissapeared. Thats my case, hope Ill find out whats going on and post it on forum.
Please do! Yours is not the first that I've heard behaving wonky like that.
Here's praying that mine someday starts working all on it's own, too!
Debbie
darkic said:
Ive been on the other side... I did upgrade to 6.5 sense 2.5 rom and usb stopped... I tried everything, cables, computers, roms, hard resets, patchs, activesync repairs, botting ppc and pc, booting ppc plugged in pc, install - uninnstall activesync, deleted partnerships, etc, in one word - everything founded on the net. Nothing worked. No usb, no activesync, just "usb device not been recognized...". Finnally, I gave up. Contacted DebbieNY13 for bluetooth syncing instructions and bought bluetooth usb 2.0 edr 2.1 adapter. For no reason, I plugged a phone in a PC, and, as usual,my TP2 asked me for type of connection, I said activesync and... it started to sync! One time, two, ten, then I change connection to USB and my SD showed up as usb device! Unbelieveble! Thats happened yesterday and my phone still got usb whenever I want! I really dont know whats happened or what I did, it simply works. Only difference from times when sync was ordinary thing is, when i plugged a phone and decide which way of usb connection I want, little pop up shows up with text"RNDIS Serial USB connection Hide", or something like that, and quickly dissapeared. Thats my case, hope Ill find out whats going on and post it on forum.
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Click to collapse
Like it says, my computer charges it but doesnt sync up with my computer. i have a touch pro 2. (tmobile version) Im trying to connect it to my computer so i can do an upgrade for the energy rom any body else have this problem?
IF so can you help me on fixing this situatioN? please!!? thanks a bunch guys
happy holidays
I know this problem to good -I guess a hardware fault. I had this with my first and now with the second TP2 too.
For my guess the USB connector-hole (or how you call it in english) is too big! If I place the TP2 in a dockings station everything is fine -sync no problem.
If I try it with only connection by cable -not a hope.
If you buy I docking station I guess the problem could be solved
I had this with my 1st Tilt 2, nothing I tried worked. I had to sync/move files via BT USB. It was inexpensive (made by ASUS) at $14 and very low profile. Believe it or not, it worked really well, even for huge RHODIMG files when I wanted to flash a new ROM. The bigger the file, the longer it took, but it *did* work.
Recently, I got a great deal on a used, mint condition, Tilt 2 with lots of accessories, including an Otterbox, for $150 shipped, and my USB syncing is working again. Definitely a better deal than the $90-$275 estimate HTC gave me to repair the USB.
Hope you get it sorted, but it's been a common problem with this phone. Seems the pins inside are really delicate.
EDIT: Hey I just noticed we all have a "thanks meters" now... Schweet!
Debbie
dang is there any other way i can fix thiss??
Just had my T-MO Vario V replaced for this very thing. As my replacement started acting up as well with the same error, I searched again on the web and found that it might also be a faulty usb cable or the fact that you connect your phone via a hub rather than directly to a mainboard port.
I use another cable now connected to a mainboard port and guess what (and keep your fingers crossed) for the moment it's working.
Good luck!
Robert
Im using a T-mobile (SIM Unlocked) TP2 from Singapore. Same thing here, when plugged to the PC via USB (the one that came with the phone) it charges but doesnt show the actual syncing with ActiveSync 4.5. I used to have an old Treo 750 that synced just fine (though TP2 definitely has a much much better PC connector than the Treo).
One thing I noticed is even though ActiveSync is not popping up for automatic syncing, It always show in the taskbar as connected. I can even navigate to my TP2 in Explorer & transfer files to & from my PC via USB. My question is, is there a way for ActiveSync window to really come up whenever I plug my TP2 in?
nelvbautista said:
. My question is, is there a way for ActiveSync window to really come up whenever I plug my TP2 in?
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Yes it is in the device setting in active sync ...
I also tried every possible settings with Activesync options in the phone but it still doesn't show the actual ActiveSync window when I plug my TP2 via USB though it connects & via the taskbar icon & still explorable in windows explorer. I just want to have that peace of mind that I can fully back up using Activesync aside from using other 3rd party backup tools before I start playing with different ROMs out there.
first check the "usb to PC" settings in setting menu on the phone, try unchecking "enable faster data sync" see if this makes a difference .
if not then try going into your control panel on your computer, and use "add and remove programs" and remove active sync , then re-install it , also change the usb cable if you have another one laying around..something that will make a difference..
"enable faster data sync" uncheck this and it should works.
I had same problem...
Try entering bootloader mode and plug it in and see if windows detects the device if it does then try clicking on start on your PC, then right click on my computer, then click manage.
When computer management opens click on device manager then click the + to the left of usb devices.
click on each usb controller you find and press delete and uninstall each one until none are left. Then restart the pc and unplug the phone, soft reset the phone. Wait until windows restarts and AFTER it has finished installing ALL drivers for your usb controllers plug the phone back in and see if that fixes the problem.
I just thought as well, try plugging the usb lead into a different usb port, that way windows will treat the phone as a new device
I got DHD 2 days ago, first day everything worked normaly, now I can't connect the phone via USB to laptop. I don't get the dialog asking to charge, use as disk etc. I tried everything, debug mode on/off, restarted, removed SD card and back in again, I used another SD card, reboot my laptop, phone (also with turned off "fast boot"), ... I've had HTC Magic till now, no problem connecting it as disk to my Macbook, same was with this one. I think I might have disconnected the USB too fast, but I'm not sure if it was this phone or the old HTC Magic. Interesting thing is, this topped working Thursday night, but on Friday I could connect it to the same laptop using Nokia's micro-USB cable, it worked, but no way to getting it to work with supplied HTC USB cable I could use Nokia's cable, but it's in the office and HTC's cable should work, shouldn't it?
Does anyone have an idea what to do? Phone does not even set the card so laptop can recognise it as USB disk (even if I use Windows VM, phone is not detected, i I plug in Magic, it works on Mac and Windows. Would a factory reset help (how do I backup data on unrooted phone)?
And yes, I've searched this forum and tons of other things online, nothing seems to work Some say this cable is for charge only, but a) how come it worked when I first got the phone? b) USB cable is a USB cable
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
Doktaphex said:
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
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+1..I'd say your phone is in charge only and needs to be changed as Quoted above.
Doktaphex said:
Don't you have to pull down the notifications bar, tap USB connected and then choose the connection type you want each time. I don't have sense ROM anymore but I'm pretty sure that is what I had to do every time I connected the phone, I don't remember the phone prompting me.
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Click to collapse
Yeah, there should be an icon in notification bar, but there isn't. I have ticked to ask me each time, I've set default connection to disk, charge only, I've set it with debug mode checked, no difference
Make sure when you connect the phone is not locked this is how I got mine to work!
Sent from my Desire HD using XDA App
Aamir.Badat said:
Make sure when you connect the phone is not locked this is how I got mine to work!
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No difference
Have you tried rebooting and then trying again!
Sent from my Desire HD using XDA App
Aamir.Badat said:
Have you tried rebooting and then trying again!
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Click to collapse
Of course, many times, with and without fast boot, I rebooted laptop even.
Have you removed any apps with Titanium Backup? Rooted your DHD? Flashed any custom ROMs/Radio's/Recoveries?
The ability to connect your SD card via USB to your computer is a core function included within Android. It would not suddenly stop unless you did something.
I'm also pretty sure the check box is for it to not ask you again. Have you looked at the USB settings to clear the default you have set?
andyharney said:
Have you removed any apps with Titanium Backup? Rooted your DHD? Flashed any custom ROMs/Radio's/Recoveries?
The ability to connect your SD card via USB to your computer is a core function included within Android. It would not suddenly stop unless you did something.
I'm also pretty sure the check box is for it to not ask you again. Have you looked at the USB settings to clear the default you have set?
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Click to collapse
No, my phone is not rooted (yet), it has stock rom and everything. And I've never set to "never ask me again". Weird thing is that it worked for first few hours.
Now, the WEIRDEST thing is that I just got to the office and connected the phone to my (same) laptop with Nokia cable. It works like it should, to every USB port I connect it to. So my official HTC USB cable, that came with the phone does not work, charges only while Nokia's USB cable (form my old E66) works perfectly. I can use this cable, though I'm ultra curious why a HTC cable wouldn't work?!
Faulty cable or a bent pin or something. Happens from time to time. Micro usb leads are dirt cheap and readily available now anyway so no loss apart from a little tone to replace it.
Sent from my Desire HD
dr.m0x said:
Faulty cable or a bent pin or something. Happens from time to time. Micro usb leads are dirt cheap and readily available now anyway so no loss apart from a little tone to replace it.
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Yeah. I'll test coworker's HTC USB cable tomorrow and try his Desire phone with my laptop so if my cable is faulty, I'll go to service and ask for a replacement, a cable that comes with the phone should be under warranty, right? I will post the outcome here.
Not to forget, a huge THANY YOU to all of you who tried helping me
Yep, it was faulty cable. It took them 2 WEEKS go give me a new one, but at least it works (for) now.