So im wondering if iWould be able to report my Galaxy S iii lost, but keep it and still get the new one? My reason is because iDropped it and the rear camera lens glass cracked, when trying to get a replacement they said my insurance doesn't cover cosmetic damages that don't stop it from functioning. iFigured it probably wouldn't work, but if so that be cool. Or another suggestion to kelp. Thanks.!
They'll most likely lock the IMEI from their network when it's reported stolen.
So.... you want to defraud your carrier/carrier's insurance company?
That's terrible.
Snowflake approved this message....
Yikes!
dreadheadtree said:
So im wondering if iWould be able to report my Galaxy S iii lost, but keep it and still get the new one? My reason is because iDropped it and the rear camera lens glass cracked, when trying to get a replacement they said my insurance doesn't cover cosmetic damages that don't stop it from functioning. iFigured it probably wouldn't work, but if so that be cool. Or another suggestion to kelp. Thanks.!
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If they don't want to replace it because it's only "cosmetic" damage, then do some real damage. Crack the screen, fry the inside, something like that. I'd ask the insurer first what type of damage is covered and then do exactly that to the phone.
This is complete fraud. And not allowed at xda...
But for your sake, if you have the asurion insurance, then they have to replace it regardless after you pay your deductible first. I was always told insurance covers accidental damage.
Yay felonies.
Ahhh, what he ^^^^ said.
Thread closed.
Related
Any suggestions on how to go about fixing/repairing it?
Screen and buttons seem top be fine, just the glass that needs fixing.
Would live to great some success stories on the same. I need my evo healthy!
Sent from my PC36100 using Tapatalk
Just replace it yourself.
I replaced the glass and digitizer on an iPhone 3g once and it was pretty easy. I just had to pull off the glass with a suction cup and the pull out any pieces of the cracked glass (heat gun or hair dryer helps alot) then connect the ribbon and place the new glass on by peeling off the paper backing and placing it on the frame. They have adhesive on the back so no gluing or anything like that. The Evo's look like they work the exact same way and the replacements can be found on ebay for $26
I tried to post the link for ebay but it would let me. Just search it.
the evo has the screen, bezel, lcd, and digitizer all in one component, so it should be a little harder. i've never done it, but i think you unscrew the torex screws under the battery cover, then just pull off the screen/bezel/lcd/digitizer.
Why not see if the store will still repair it for $35 like they were doing not too long ago?
Checked with Sprint Store, they said they no longer do screen repairs. My only recourse with them would be to buy a new EVO at retail, since I dont have a protection plan.
I found a cell repair store at the mall that will do it for $100, and guarantee their work.
I also found replacement parts for as cheap as $45, there are also youtube videos showing how to disassemble the beast. And I do mean disassemble, you have to take it basically completely apart to get at the screen, thanks to how the bezel works. Would also need to purchase a T5 torx head screw driver. It doesn't look to be too hard, but its definitely not something I would ever want to screw up.
All things considered, I'll go for warrantied work at the mall shop. But just wanted to post my findings for anyone else searching for this in the future.
They no longer do screen repairs period? So if u have TEP and come in with a broken screen, do they order you a free refurb, or make you go through Assurion for $100?
If they replace it free under warranty and your cool with a refurb, just add TEP on your line. All you need to do is activate any Sprint phone on your line. Call in and add TEP to your line. Then swap bacj to the EVO use it for 2 days and take it in for repair.
That's all I did, when I wanted the screen repaired on my old TP2 before I sold it. Activated, added TEP, took it in and got a refurb 2 days later. Of course, this is if you want a refurb and if they will replace it free.
Sent from my PC36100 using XDA App
KB112 said:
They no longer do screen repairs period? So if u have TEP and come in with a broken screen, do they order you a free refurb, or make you go through Assurion for $100?
If they replace it free under warranty and your cool with a refurb, just add TEP on your line. All you need to do is activate any Sprint phone on your line. Call in and add TEP to your line. Then swap bacj to the EVO use it for 2 days and take it in for repair.
That's all I did, when I wanted the screen repaired on my old TP2 before I sold it. Activated, added TEP, took it in and got a refurb 2 days later. Of course, this is if you want a refurb and if they will replace it free.
Sent from my PC36100 using XDA App
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Sprint will tell you to go through Asurion. I just had to do this recently, but I was fortunate enough to get a brand new phone from them instead of a refurb.
OP = Replacing parts is not as easy as you see in the Youtube videos. You can't tell if the LCD is cracked along with the digitizer until you take it apart, so you may need the LCD and not know it. The LCD/digitizer combo will run you $60-$70, so if the mall will fix it for $100 with parts, labor and warranty, I would go that route, too.
rugedraw said:
Sprint will tell you to go through Asurion. I just had to do this recently, but I was fortunate enough to get a brand new phone from them instead of a refurb.
OP = Replacing parts is not as easy as you see in the Youtube videos. You can't tell if the LCD is cracked along with the digitizer until you take it apart, so you may need the LCD and not know it. The LCD/digitizer combo will run you $60-$70, so if the mall will fix it for $100 with parts, labor and warranty, I would go that route, too.
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I know I seem to be advertising a lot lol but for cheaper than that I can sell you the LCD and digitizer all together already pre put together with the plastic direct form htc manufacturing...like I told ruge as he probably remembers things may not be so easy as thought out before you attempt it, stupid things can go wrong and you can end up wasting your money
Does anyone have some recommendations on a good screen repair kit for me?
My 1 year old just scratched the screen up real good when I left my phone on our coffee table.
Its still usable but annoying to have scratches in it.
Sent from my SPH-D710 using XDA
brick it and pay sprint $35 for a replacement
badname said:
brick it and pay sprint $35 for a replacement
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this makes the prices go up for all of us lol
Sent from my SPH-D710 using xda premium
repair
See if there is a Sprint repair center nearby. Stop in and see what they say, sometimes they can swap screens from other phones they're sending back, as long as they're not "Damaged beyond Repair".
Thanks for the info. I'll look into that option.
Sent from my SPH-D710 using XDA
Another option is simply ghost armor, just do the screen protector. They're by far the best protectors I've seen on many levels n do wonders to existing scratches. Try n find a store n at least let them show you n you can decide
Sent from my SPH-D710 using XDA
It's a $100 dollar deductible by the way.
newtype06 said:
It's a $100 dollar deductible by the way.
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Its a $100 deductible if you have the TEP plan. If ypu have a bricked device and no insurance, sprint will do a warranty exchange for $35. I know, i had a photon and had to do this twice. The second time, i got a et4g.
But please dont go bricking a device just to get a replacement screen.
whoa whoa whoa, i hope thats for a bricked phone with no tep only, because ive had 6 or so cracked screens over the last 2-3 they've absolutely REFUSED to fix without going thru asuiron
jus1haz2 said:
See if there is a Sprint repair center nearby. Stop in and see what they say, sometimes they can swap screens from other phones they're sending back, as long as they're not "Damaged beyond Repair".
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I work for a tech center and thats not even a option cuz we would lose our asses off if we advanced exchanged a device with a broken screen
Sent from my SPH-D710 using XDA
jeffreykime said:
Does anyone have some recommendations on a good screen repair kit for me?
My 1 year old just scratched the screen up real good when I left my phone on our coffee table.
Its still usable but annoying to have scratches in it.
Sent from my SPH-D710 using XDA
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i 2nd this. need to get rid of these scratches on my phones screen. i thought gorilla glass was scratch proof? LIES!
bluejee said:
i 2nd this. need to get rid of these scratches on my phones screen. i thought gorilla glass was scratch proof? LIES!
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Corning never claimed it was scratch proof. If that were the case there would be many lawsuits.
As quoted from their site:
" Gorilla Glass features exceptional damage resistance to the scratches, drops, and bumps of everyday use"
fabs109 said:
I work for a tech center and thats not even a option cuz we would lose our asses off if we advanced exchanged a device with a broken screen
Sent from my SPH-D710 using XDA
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whoa take it easy... it is an definitley an option just not one that all tech centers will do there are plenty of techs who root and play with there devices as we do on here and they all seem to be a lil more sympathetic to our problems then there are the older techs who believe they went to school a billion years to make a phone work as the manifacture intended lol.
ok now for a useful helpful tip... If you have an mechanical skills and some patience you can get a screen off the web for a decent price and swap it yourself there are 3 screws on the mother board and I believe 3-4 lil plugs that you need to unplug but BE Careful as these are thin and the life of our device other than that its butter and to make it even easier they are actual philips head instead of some torqe bit or allen.
Well hope that helps and if you decide to do it and want a step let me know Ill shoot you some pics
quickquest88 said:
Its a $100 deductible if you have the TEP plan. If ypu have a bricked device and no insurance, sprint will do a warranty exchange for $35. I know, i had a photon and had to do this twice. The second time, i got a et4g.
But please dont go bricking a device just to get a replacement screen.
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wait, then if i don't have an insurance i can just pay 35 bucks at the sprint to replace it when insured guy have to pay 100 bucks deductible??? i'm lost here.
skyedream said:
wait, then if i don't have an insurance i can just pay 35 bucks at the sprint to replace it when insured guy have to pay 100 bucks deductible??? i'm lost here.
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This is very common confusion so let me clear it up for you:
Sprint repairs phones which have issues caused by manufacturing defects. The same things that Samsung (or whatever OEM) would cover in their device warranty. (e.g. the headphone jack stopped working for no reason. Really any failure that can in no way be attributed to the owner doing something to cause it). You cannot convince a repair tech that your screen has scratches on it due to a manufacturing defect - just not a reasonable thing unless you bought it the same day and show them the scratches before you left the store they will have to assume you scratched it.
Cost: Free if you have TEP or $35 if you don't have TEP.
Assurion covers phone replacement for ANY reason. (E.g. you spilled coffee on it, you bricked it with a bad flash, you lost it in a bar)
Cost: $100 (deductible)
I have a couple of questions when it comes to the deductible and TEP replacement.
1) Drop damage - I dropped my phone on some pretty rough concrete, scuffed up a corner pretty bad. If I sharpie it it's not really noticeable, but I was wondering if they'll charge me my deductible for that.
2) Water damage - I may have (idk) tripped my internal moisture sensor... left my phone in my pants pocket during a shower, and it was pretty damp when I pulled it out.... I'm not sure how easy those are to trip though. I assume this would result in a deductible charge though?
newalker91 said:
Cosmetic damage such as a corner scruff is not covered, not even with a deductible. Just something you have to live with. As for moisture sensor you can check it yourself by looking at your battery.
It's very difficult to damage your device with air moisture. I take my device into the shower multiple times per week and lay it on the edge of the tub on a wash rag to listen to music while I shower. I keep a Trident Aegis case on it (all ports covered). Had it since October and when I opened it to upgrade my cameras the internal indicators were still pristine.
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Wasn't wondering so much about returning it FOR the damage as I was about returning it WITH the damage.
As for internal indicator: Is it white by default? Mine has little red X's on it, though the battery sensor is blank.
Can't you just say you lost it?
1) TEP DOES cover water exposure. I know from experience and it was posted on here by sprint tecs.
2) If your phone is damaged and your going to turn it you might as well say you lost it. You will have to pay the same either way, but you get to keep your old one for parts.
brekec88 said:
1) TEP DOES cover water exposure. I know from experience and it was posted on here by sprint tecs.
2) If your phone is damaged and your going to turn it you might as well say you lost it. You will have to pay the same either way, but you get to keep your old one for parts.
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As a Sprint Repair tech i can answer this for ya
1) TEP does cover the water damage but it through assurion for a claim and a deductable of $100.
2) If it's an inhouse exchange you can get it done for free by bringing in your old device, we order a "new" one and then trade you for your damaged one. However if your going to claim lost or stolen that chalks it back upto having the assurion company involved again for the $100 deductable. Hope this helps and if you have anyother questions about it you can shoot me a PM
Hi ...all
My god what a day ...I. Finally was able to flash Franco kernel and a good 4.2 ROM ...after that I placed my phone in my pocket feeling real happy seeing that my nexus got the latest software ...placing my phone into my pocket wanting to revise before I sleep ...then all hell breaks loose ...my farking pants have a huge hole maybe bitten by a rat or something and I didn't know ..and my phone dropped onto the ground pretty damn hard ...and there's a prominent scratch at the bottom right hand of ny phone oh my goodness my heart cracked....i dont have a screen protector nor or cover sincr i cant afford one....is there a solution? How much will it cost to repair it? Its actually a rather small cosmetic issue but...mannnn ....is there a protector that can cover the front of my phone or anything? Please help
roughly ~$150 for the digitizer/screen combo if you do it yourself. Or leave it and get a cheap screen protector online or at a local shop
$10 screen protector with free shipping
http://www.amazon.com/Skinomi-TechSkin-Protector-Lifetime-Warranty/dp/B005OTKTMQ
garrr 150?? that's so darn expensive! does this kind of damage covered by warranty? well to be honest after the panic strike is over i realized the damage although is pretty obvious and visible i isn't too serious ...after taking sometime to cool down i realized i am lucky my internal hardware wasn't damage ...i think i will just get a cover to cover up the damage as much as i can
No damage is covered by warranty. Only HW/SW defects.
063_XOBX said:
No damage is covered by warranty. Only HW/SW defects.
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In fact if you send it into them with such damage, they will charge you for repairs at market cost (as quoted from a CS rep from Sammy)
A few weeks ago my phone was dropped while cleaning out the weird gunk that build up in the case and the back glass got cracked. I can live with that, but my phone just turned off and won't turn on if not plugged in. This isn't my first replacement and usually when I have an issue, I just call in and they send a new one free but will it be different this time? Am I doomed to pay the $175 ? Much obliged for the assist in advanced.
Any crack/physical damage & they will make you pay the deductible through your insurance plan.
Singin' Bluebird said:
A few weeks ago my phone was dropped while cleaning out the weird gunk that build up in the case and the back glass got cracked. I can live with that, but my phone just turned off and won't turn on if not plugged in. This isn't my first replacement and usually when I have an issue, I just call in and they send a new one free but will it be different this time? Am I doomed to pay the $175 ? Much obliged for the assist in advanced.
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DLovo313 said:
Any crack/physical damage & they will make you pay the deductible through your insurance plan.
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DLovo313 is correct. Whether or not the problem is related to being dropped (very likely is), if the device has any "physical or liquid damage", pretty much any carrier (T-Mobile included here) will blame the problem on the damage. The term "physical damage" is often a little loose, but any cracked display, glass, or plastic casing is usually a giant red-flag that indicates that the device was dropped or otherwise mistreated. Because these things are not covered by the device warranty (technically provided by Samsung, although your carrier usually acts as a liaison for warranty claims), neither T-Mobile nor Samsung will honor a warranty claim on devices damaged like this.
Your options are:
a) Deal with the device as-is - which really doesn't sound like an option for you
b) Get it repaired on your own dime (whether a DIY job or by sending it somewhere "trustworthy"... good luck) - which may void your warranty in additional ways (breaking seals, etc.)
c) Get the physical damage repaired on your own dime, and then try to illegally make a warranty claim for the internal damage by lying when they ask whether it has been physically damaged (e.g. "I don't know what happened, it just stopped working! No, I didn't drop it...") - obviously not a safe choice, because they might still be able to tell that the device had been dropped, causing the internal damage... not to mention moral and legal implications
d) Make an insurance claim through your carrier - usually comes with a deductible (is it still only $175? I thought it would be $200 by now...). I've heard some smaller carriers will waive the first-ever deductible now?
e) Make an insurance claim through your homeowner's/renter's insurance, if possible/applicable
In any event, good luck with your handset. I'm hoping the information above will prove useful to you, or anyone else lurking in the shadows here.
Sounds shady to me.
Edit : Aou, you surprise me.
Didn't take notice of name until after I hit send. ;o
Pp. :what: