Cracked my glass tonight. - EVO 4G Q&A, Help & Troubleshooting

Any suggestions on how to go about fixing/repairing it?
Screen and buttons seem top be fine, just the glass that needs fixing.
Would live to great some success stories on the same. I need my evo healthy!
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Just replace it yourself.
I replaced the glass and digitizer on an iPhone 3g once and it was pretty easy. I just had to pull off the glass with a suction cup and the pull out any pieces of the cracked glass (heat gun or hair dryer helps alot) then connect the ribbon and place the new glass on by peeling off the paper backing and placing it on the frame. They have adhesive on the back so no gluing or anything like that. The Evo's look like they work the exact same way and the replacements can be found on ebay for $26
I tried to post the link for ebay but it would let me. Just search it.

the evo has the screen, bezel, lcd, and digitizer all in one component, so it should be a little harder. i've never done it, but i think you unscrew the torex screws under the battery cover, then just pull off the screen/bezel/lcd/digitizer.

Why not see if the store will still repair it for $35 like they were doing not too long ago?

Checked with Sprint Store, they said they no longer do screen repairs. My only recourse with them would be to buy a new EVO at retail, since I dont have a protection plan.
I found a cell repair store at the mall that will do it for $100, and guarantee their work.
I also found replacement parts for as cheap as $45, there are also youtube videos showing how to disassemble the beast. And I do mean disassemble, you have to take it basically completely apart to get at the screen, thanks to how the bezel works. Would also need to purchase a T5 torx head screw driver. It doesn't look to be too hard, but its definitely not something I would ever want to screw up.
All things considered, I'll go for warrantied work at the mall shop. But just wanted to post my findings for anyone else searching for this in the future.

They no longer do screen repairs period? So if u have TEP and come in with a broken screen, do they order you a free refurb, or make you go through Assurion for $100?
If they replace it free under warranty and your cool with a refurb, just add TEP on your line. All you need to do is activate any Sprint phone on your line. Call in and add TEP to your line. Then swap bacj to the EVO use it for 2 days and take it in for repair.
That's all I did, when I wanted the screen repaired on my old TP2 before I sold it. Activated, added TEP, took it in and got a refurb 2 days later. Of course, this is if you want a refurb and if they will replace it free.
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KB112 said:
They no longer do screen repairs period? So if u have TEP and come in with a broken screen, do they order you a free refurb, or make you go through Assurion for $100?
If they replace it free under warranty and your cool with a refurb, just add TEP on your line. All you need to do is activate any Sprint phone on your line. Call in and add TEP to your line. Then swap bacj to the EVO use it for 2 days and take it in for repair.
That's all I did, when I wanted the screen repaired on my old TP2 before I sold it. Activated, added TEP, took it in and got a refurb 2 days later. Of course, this is if you want a refurb and if they will replace it free.
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Click to expand...
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Sprint will tell you to go through Asurion. I just had to do this recently, but I was fortunate enough to get a brand new phone from them instead of a refurb.
OP = Replacing parts is not as easy as you see in the Youtube videos. You can't tell if the LCD is cracked along with the digitizer until you take it apart, so you may need the LCD and not know it. The LCD/digitizer combo will run you $60-$70, so if the mall will fix it for $100 with parts, labor and warranty, I would go that route, too.

rugedraw said:
Sprint will tell you to go through Asurion. I just had to do this recently, but I was fortunate enough to get a brand new phone from them instead of a refurb.
OP = Replacing parts is not as easy as you see in the Youtube videos. You can't tell if the LCD is cracked along with the digitizer until you take it apart, so you may need the LCD and not know it. The LCD/digitizer combo will run you $60-$70, so if the mall will fix it for $100 with parts, labor and warranty, I would go that route, too.
Click to expand...
Click to collapse
I know I seem to be advertising a lot lol but for cheaper than that I can sell you the LCD and digitizer all together already pre put together with the plastic direct form htc manufacturing...like I told ruge as he probably remembers things may not be so easy as thought out before you attempt it, stupid things can go wrong and you can end up wasting your money

Related

[Q] Good place to go if broken screen?

I've searched around a bit, anyone got some good recommendations for buying a replacement screen and a guide on how to do it?
Is this all you need for a cracked screen?
http://cgi.ebay.com/NEW-HTC-EVO-4G-...702690?pt=PDA_Accessories&hash=item230a0125a2
That's the digitizer only (the glass on top of your screen), if that is what you need then this should help:
http://www.ifixit.com/Teardown/HTC-Evo-4G-Teardown/2979/1
I found it really hard to remove, even after heating the glue holding the digitizer down, I replaced mine with a full housing with screen and digitizer already assembled. It's more expensive but much easier.
Or you could go to your local Sprint Repair Center and see what they can do for you.
petemills8 said:
That's the digitizer only (the glass on top of your screen), if that is what you need then this should help:
http://www.ifixit.com/Teardown/HTC-Evo-4G-Teardown/2979/1
I found it really hard to remove, even after heating the glue holding the digitizer down, I replaced mine with a full housing with screen and digitizer already assembled. It's more expensive but much easier.
Or you could go to your local Sprint Repair Center and see what they can do for you.
Click to expand...
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If the screen still works but the grass is cracked then what do I need? What is the digitizer?
DanBergundy said:
If the screen still works but the grass is cracked then what do I need? What is the digitizer?
Click to expand...
Click to collapse
Look at the link I gave with the the tear down. That should explain it.
ETA: Basically, there is an LCD screen that displays the graphics, and overlaid on top of it is the digitizer that lets you interact with the LCD screen.
If you have insurance just take it to sprint and they will replace it for freeeee! If you don't sorry for taking up space.
evoman said:
If you have insurance just take it to sprint and they will replace it for freeeee! If you don't sorry for taking up space.
Click to expand...
Click to collapse
No insurance!
insurance or not they could fix it for about $80, get your own digitizer and they might do it for labor only.
if a sprint store wont do it those other "cellphone" stores usually can but youre looking at $150-200
i bought 2 digitizers for $45 (1 wide cable 1 small cable) at a sprint store they changed it for me and took the other digitizer as payment.
DanBergundy said:
No insurance!
Click to expand...
Click to collapse
Sprint store fixed mine for $35, no insurance. I was also rooted and they were like, we arent supposed to work on it if its rooted, so next time bring it in not rooted.
In addition, they replaced the whole front of my phone. Light leakage I had from below the buttons? Gone. Volume rocker a little creaky? Gone. Power button wear on the graphic? Gone. Small signs of wear on the side of the bezel? Gone. Hotspot on my LCD? Gone. It was worth the $35 for all that jazz, not to mention fixing my glass.
The replacement front they put on had a bad ear speaker, so I brought it back the next day, stock as can be. And they fixed that for free.
10 min later I was re-rooted and nandroid-backed-up back and rolling.
Definitely check with a sprint store first. I actually had to talk to two different people at different times to get them to admit that they could look at it (possibly first one was uninformed? Not sure).
I've taken my evo apart before. Removing the glass is a pain in the ass. I don't recommend it.
What you need is to just replace the LCD. It comes as a unit. If you look at your Evo, you will see a line completely around the sides. Dividing the "top" and "bottom". Popping off the battery cover and a few screws in the back and you will have the whole screen off in a minute. I personally haven't checked for replacement parts or the price of this LCD unit.
But IMO this will be the easiest and quickest way for you to do it.
Awesome, thanks a ton! It's for my brother. I will relay the message and post back with results.

[Q] Authentic Evo 4G Digitizer/LCD??

I decided to have my Evo 4G Digitizer replaced locally. The Glass cracked, otherwise the Screen functionality is the same as before regarding sensitivity, responsiveness, etc.
I want to make sure I am getting an OEM replacement, and not a cheap chinese knockoff. I have seen many chinese manufacturers selling Evo 4G Digitizers and other Parts.
I have a Novatec LCD at present.
The shop told me over the phone they have OEM, But I want to be sure when I go there tomorrow. Any help is appreciated............
Btw, the Evo fell on its corner, so part of the Plastic frame is notched (slightly) where the glass fits into and I want to replace the frame also. The reason is that without that section (1/4") of plastic (the lip,) the Glass may be susceptible to damage in the future.
The frame and the glass are 1 piece. Just go direct to sprint and for 30 dollars you will get a new screen. I just did it last month and it took less then an hour for them to install it
woonkie said:
The frame and the glass are 1 piece. Just go direct to sprint and for 30 dollars you will get a new screen. I just did it last month and it took less then an hour for them to install it
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I wish it was that easy for me. Every Sprint store I've called told me I have to go through insurance.
But what they will do is replace the screen if you buy one online...but you have to get the lcd and digitizer. You (the op) might wanna do that since a lot of people have a hard time putting the new screen in.
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I have seen this one at Amazon with excellent reviews >
http://www.amazon.com/gp/product/B00427PUMK/ref=ox_sc_act_title_1?ie=UTF8&m=A1M0J6UC9S4O6R
The repair store (Not Sprint) wants $130 for the Digitizer and Install. I didn't know the Digitizer comes with the frame/bezel. I have seen them separately.
Correction to above > I see in the pic that the glass/digitizer is already in the frame.
Regarding Sprint Repair, I have read they no longer replace the glass. I called the local Sprint Store that does repair. They said they don't have the parts and that they no longer replace the glass, and that I have to go through Asurion. I may have to call another Sprint Repair shop to inquire.
I didn't know Sprint Repair replaces Digitizers that are Customer bought. I doubt they do that in NY especially, but I may be wrong........
I have a replacement coming from Asurion tomorrow, But figure I can get the Digitizer replaced locally so I can keep my Evo as other than the Glass, it was working perfectly. I don't feel like having issues if the replacement has problems.
I do have TEP obviously,
Biker1 said:
I have seen this one at Amazon with excellent reviews >
http://www.amazon.com/gp/product/B00427PUMK/ref=ox_sc_act_title_1?ie=UTF8&m=A1M0J6UC9S4O6R
The repair store (Not Sprint) wants $130 for the Digitizer and Install. I didn't know the Digitizer comes with the frame/bezel. I have seen them separately.
Correction to above > I see in the pic that the glass/digitizer is already in the frame.
Regarding Sprint Repair, I have read they no longer replace the glass. I called the local Sprint Store that does repair. They said they don't have the parts and that they no longer replace the glass, and that I have to go through Asurion. I may have to call another Sprint Repair shop to inquire.
I didn't know Sprint Repair replaces Digitizers that are Customer bought. I doubt they do that in NY especially, but I may be wrong........
I have a replacement coming from Asurion tomorrow, But figure I can get the Digitizer replaced locally so I can keep my Evo as other than the Glass, it was working perfectly. I don't feel like having issues if the replacement has problems.
I do have TEP obviously,
Click to expand...
Click to collapse
For what it's worth, $100 can fetch you an evo in like new condition on the right day on craigslist (or IRC for that matter...)..
Sell the broken one for parts & use the difference to buy one if you really want it.
I hear ya.
But I already have a replacement coming from Asurion later today if I want to keep it.
It's all about who you talk to. The first time I went into the store they said they wouldn't replace it. I went in the next week talked to someone else and he did it
I can get my Digitizer replaced for $80 at a Sprint store
But I just picked up my Asurion replacement Evo and it is Brand New with Froyo 2.2 installed.
I'm gonna keep the new one and Root it.
Can I put my old SD card in the New Evo before Rooting the New Evo, or should I put my old SD card in the New Evo after Rooting?
I have the Rooted Gingerbread and a bunch of other stuff on my Old SD card.
UPDATE:
Put my original SD card in my new Evo and Rooted it
Everything working well.............

Screen Replacement Question

Has anyone had to replace the screen on their evo? Roundabout how much did it cost? Im trying to figure out whether to fix the screen on my phone or just get a new phone all together.
I got a replacement on Amazkn for like $28, and it wasn't too hard to replace. Just be careful with the other wires in the phone.
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$35.00 at sprint
$11 at eBay, mine works just fine..I saw the tutorial at youtube, not too hard
delman420 said:
$35.00 at sprint
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Repair centers are no longer replacing screens for them in stor .. gotta do an insurance claim now.
tornacl said:
Repair centers are no longer replacing screens for them in stor .. gotta do an insurance claim now.
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Well I got very lucky. The screen on my device started forming a very noticeable white spot in the middle, took it to Sprint and they replacee it for free. I also got the ear piece and the speaker replaced at no charge. All I did was call ahead and set up an appointment.
Prices can vary on eBay, but I just replaced my wife's Evo LCD, and Touch Digitizer. I got both parts preassembled for about $50. For instructions I went to ifixit.com and searched for HTC Evo, but it only took me 20 minutes total.
like others have mentioned, its not difficult at all. Their is a video on you tube telling you exactly how to do it. I think total with the tools and screen replacement total was around $35.

Help Glass cracked. thinking about changing it

Ive never dropped a cellphone but today was that day. I had bought an invisible shield to put it on today when i got home. Right when i got home i put the phone in my pocket but it had it had hole. BAM. it dropped down my leg and hit the concrete face down. It shattered the digitizer but the lcd is intact. My question was, would i be able to buy a digitizer and change it without having to pay 180 for a new digitizer/lcd ? any help would be appreciated.
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I'm fairly sure I've read that the digitizer is fused with the screen.
Yeah there's no way going around it. They're glued together as one piece.
FFFFFFFUUUUUUUU dammit
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I spoke to some rep from samsung yesterday on my phone and they said it would be 179.99 to fix it. But my question is, do i have to include the lcd ? Because my lcd isnt broke and they sell the glass on ebay for 20 bucks. I would rather try and fix it myself and break it, THEN send it to samsung if i cant fix it instead of paying 180 bucks for just some glass since my lcd is not broken and have them rip me off because they will def reuse my lcd and win anyways.
kobe4rings said:
I spoke to some rep from samsung yesterday on my phone and they said it would be 179.99 to fix it. But my question is, do i have to include the lcd ? Because my lcd isnt broke and they sell the glass on ebay for 20 bucks. I would rather try and fix it myself and break it, THEN send it to samsung if i cant fix it instead of paying 180 bucks for just some glass since my lcd is not broken and have them rip me off because they will def reuse my lcd and win anyways.
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It's been answered.. if you want to do it yourself you're going to end up breaking your LCD and need to buy the part or send it to Samsung anyways. There is no way around it.
There is a video on YouTube with somebody changing only the glass. Check on YouTube so you will have an idea about how to do it and if you will be able.
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I dont believe they are "fused" together. from my history in repairing phones, there is just a small sliver of double sided tape holding the digitizer to the LCD screen. and all you need to do is use a plastic seperating tool to slowly seperate the two. Also, use a good hot hair dryer to help melt away the adhesive. good luck!
Go to a hardware store and pick up a heat gun. Take the phone completely apart, take out all the electronics. Heat the screen evenly and slowly start pulling the screen up little by little while hitting it with the heat gun.
Take your time and don't rush. It can be done but it's not easy and can damage the LCD.
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If you do this HEAT the **** out of the LCD and digitizer. It will be very hard to separate the two. Please take pictures and tell us you're approach to help other S3 users.
I had a long ass post written but now it's gone. boo.
anyways. Here's something to consider as to why you can't separate it. If you believe there's a way to get around it then good luck.
http://www.youtube.com/watch?v=es8gezSdKv4&feature=youtu.be

Broken Screen Replacement Options!! Please help! :(

Hi,
I dropped my S2X today and broke the screen.
The picture is okay in the back.. but the glass on the front is broken. So, is it called digitizer or LCD? and how much should I pay to repair it? People are asking from $100 to $175!! And seriously, the price for the new phone when I bought outright was $150!!
I found something on eBay for around $15..
http://www.ebay.ca/itm/New-Black-Di...cement_Parts_Tools&hash=item3f1b029e5d&_uhb=1
So, is this what I am looking for? or something else?
I live in GTA, so I was thinking there might be more options to repair the thing in some store or something but no luck on Kijiji! Asking for 3 digits is insane!!
Let me know what should I do!
Thanks,
lex4ever said:
Hi,
I dropped my S2X today and broke the screen.
The picture is okay in the back.. but the glass on the front is broken. So, is it called digitizer or LCD? and how much should I pay to repair it? People are asking from $100 to $175!! And seriously, the price for the new phone when I bought outright was $150!!
I found something on eBay for around $15..
http://www.ebay.ca/itm/New-Black-Di...cement_Parts_Tools&hash=item3f1b029e5d&_uhb=1
So, is this what I am looking for? or something else?
I live in GTA, so I was thinking there might be more options to repair the thing in some store or something but no luck on Kijiji! Asking for 3 digits is insane!!
Let me know what should I do!
Thanks,
Click to expand...
Click to collapse
Well, the cost of a smartphone can easily be $500-$800, so paying only $100 to get it fixed can be a deal. I see people complain all the time that Apple charges $149 for Out-of-warranty work, when they "only" paid $199 for the phone. An iPhone can cost $649-$849, the "$199" paid is the on-contract, subsidized price.
And, if the design of Samsung's phones are similar to the iPhone, you may need more than just the digitizer. The iPhone 4 and newer have the Digitizer (the outside part that you touch) and the LCD (the inside part the displays the picture) fused together, as one piece. You cannot replace "just" the digitizer or "just" the LCD. You must purchase a "display assembly" - both pieces together, as a single unit.
When I check eBay for "T989 Display Assembly", I see many going for around $250.
Again, if people are only asking for $100 - $175 to fix it, I'd go for it. Consider it a lesson learned and try to be more careful with the device.
Another 100 and you can buy a new N4.
Sent from my cellular telephone
The glass is separate from the digitizer. If it is anything like the s3/s4/note2, the glass is attached with a layer of adhesive to the front of the entire lcd. You can order just the glass for $10 USD. It is possible to change. It just takes patience. You must heat up the front of the glass using either a heat gun or hair dryer in order to soften the glue that holds it all together.
Yes its a pain, but very doable. Look at the YouTube guides carefully. Heres a link for the white and the black glass both under 10 bucks on ebay.
http://pages.ebay.com/link/?nav=item.view&id=330905398170
http://pages.ebay.com/link/?nav=item.view&id=290795376084
If you aren't careful, you can and will crack your LCD, in which case you are SOL. Always keep the glass heated ( roughly 185 degrees ) and work slow prying upwards, not downwards.
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