Hi all,
So was very happy with my Nexus until I had the battery indicator/ charging issue noted here:
http://forum.xda-developers.com/showthread.php?p=21029770#post21029770
So went down to Vodafone store (general ball ache as it is ~15 miles away, had to take morning off work, also they had no loaner phones!) they sent it off for repair getting me to sign to say if water damage I would have to pay.
So they have sent it off now I get a call saying the water damage indicators say it is a water damage issue. I have never got the phone wet or suffered any form of water damage. That being said it hasn't been in a waterproof bag its whole life.
I'm pretty pissed as they want £100 for repair, which I refuse to pay. I could repair it myself but I don't think I should have to as its only 6 months old. 2 questions really:
1) has anyone else had this issue with water indicators when no water damage?
2) Is there any way to argue that water damage isn't even a little bit of a factor here as it wasn't water damaged and is likely a physical issue with the actual USB slot?
I may well be buying an HTC one x as a friend said he had the same issue with his SII and I'm generally not all that impressed with Samsung build quality.
Cheers y'all
The water damage indicators is not very reliable. Demand that they provide other proof that the stickers. If water have damaged the USB port then it clearly should be visible proof of this on the port.
Also let them read this: http://code.google.com/p/android/issues/detail?id=23789 Samsung should be painfully aware of this issue and their flake USB port.
So you signed an agreement to pay the repair costs if there was water damage. The phone does have water damage and you refuse to pay? Interesting...
Unfortunately those indicators can change color just from having the phone in the bathroom while taking a shower.
Sent from my Galaxy Nexus using xda premium
El Daddy said:
So you signed an agreement to pay the repair costs if there was water damage. The phone does have water damage and you refuse to pay? Interesting...
Unfortunately those indicators can change color just from having the phone in the bathroom while taking a shower.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
The steam can also cause actual water damage
Still, water indicators do tend to get set off all the time without having any actual damage done. They're very unreliable and are only present to give companies an easy way out of warranties as they're designed to go off very easily (your sweat can set them off if handled enough).
El Daddy said:
So you signed an agreement to pay the repair costs if there was water damage. The phone does have water damage and you refuse to pay? Interesting...
Unfortunately those indicators can change color just from having the phone in the bathroom while taking a shower.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
They won't take the phone to the repair centre unless you sign the repair agreement. I don't have to pay anything unless I want the phone fixed but I refuse to pay £100 for £5 worth of parts and a trained monkey jamming it in. Especially as the Samsung Repair Centre charges £40 for the same job.
I would happily pay if there had been an actual liquid damage incident but I refuse to be screwed over not sealing up my phone in a vacuum on a humid day.
All of this is on top of the fact that the I have had the phone for 6 months and it has broke due to shoddy build quality.
RossJJ said:
They won't take the phone to the repair centre unless you sign the repair agreement. I don't have to pay anything unless I want the phone fixed but I refuse to pay £100 for £5 worth of parts and a trained monkey jamming it in. Especially as the Samsung Repair Centre charges £40 for the same job.
I would happily pay if there had been an actual liquid damage incident but I refuse to be screwed over not sealing up my phone in a vacuum on a humid day.
All of this is on top of the fact that the I have had the phone for 6 months and it has broke due to shoddy build quality.
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Click to collapse
there is more than 1 indicator on every phone. there's usually 2, most of the time 3.
have them take pictures of all of them.
Related
I have a couple of questions when it comes to the deductible and TEP replacement.
1) Drop damage - I dropped my phone on some pretty rough concrete, scuffed up a corner pretty bad. If I sharpie it it's not really noticeable, but I was wondering if they'll charge me my deductible for that.
2) Water damage - I may have (idk) tripped my internal moisture sensor... left my phone in my pants pocket during a shower, and it was pretty damp when I pulled it out.... I'm not sure how easy those are to trip though. I assume this would result in a deductible charge though?
newalker91 said:
Cosmetic damage such as a corner scruff is not covered, not even with a deductible. Just something you have to live with. As for moisture sensor you can check it yourself by looking at your battery.
It's very difficult to damage your device with air moisture. I take my device into the shower multiple times per week and lay it on the edge of the tub on a wash rag to listen to music while I shower. I keep a Trident Aegis case on it (all ports covered). Had it since October and when I opened it to upgrade my cameras the internal indicators were still pristine.
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Click to collapse
Wasn't wondering so much about returning it FOR the damage as I was about returning it WITH the damage.
As for internal indicator: Is it white by default? Mine has little red X's on it, though the battery sensor is blank.
Can't you just say you lost it?
1) TEP DOES cover water exposure. I know from experience and it was posted on here by sprint tecs.
2) If your phone is damaged and your going to turn it you might as well say you lost it. You will have to pay the same either way, but you get to keep your old one for parts.
brekec88 said:
1) TEP DOES cover water exposure. I know from experience and it was posted on here by sprint tecs.
2) If your phone is damaged and your going to turn it you might as well say you lost it. You will have to pay the same either way, but you get to keep your old one for parts.
Click to expand...
Click to collapse
As a Sprint Repair tech i can answer this for ya
1) TEP does cover the water damage but it through assurion for a claim and a deductable of $100.
2) If it's an inhouse exchange you can get it done for free by bringing in your old device, we order a "new" one and then trade you for your damaged one. However if your going to claim lost or stolen that chalks it back upto having the assurion company involved again for the $100 deductable. Hope this helps and if you have anyother questions about it you can shoot me a PM
Hello,
I purchased my Samsung Galaxy S 4 directly of the T-Mobile web site within a week after it came out this year. I have since rooted it and put a custom rom on it. Now I use it on Red Pocket Mobile.
Today I was carrying a water bottle that had a little hole in the bottom so it was dripping water on my phone which was in my pocket. I realized the water was leaking and pulled the phone out and of course it was wet. I went to turn the screen on and I saw the screen fizzle out.
I am wondering if the screen is fried. It appears to start up. I can hear the usually noise as if it was starting up after putting in a battery and when I push the power key the lights below light up indicating a reaction. However the display never turns on.
I suspect this phone is still under warranty? Will T-Mobile replace it even if I do not have current service with them?
Do I have to send it in or just take it to a store and get a replacement? Does someone have the link to a forum that explains how to return it to stock and unroot?
Any suggestions? I need this phone! ASAP
Here's how to unroot:
http://www.androidrootz.com/2013/06/how-to-unroot-unbrick-galaxy-s4.html?m=1
Sent from my SGH-M919 using xda app-developers app
buyslake said:
Hello,
I purchased my Samsung Galaxy S 4 directly of the T-Mobile web site within a week after it came out this year. I have since rooted it and put a custom rom on it. Now I use it on Red Pocket Mobile.
Today I was carrying a water bottle that had a little hole in the bottom so it was dripping water on my phone which was in my pocket. I realized the water was leaking and pulled the phone out and of course it was wet. I went to turn the screen on and I saw the screen fizzle out.
I am wondering if the screen is fried. It appears to start up. I can hear the usually noise as if it was starting up after putting in a battery and when I push the power key the lights below light up indicating a reaction. However the display never turns on.
I suspect this phone is still under warranty? Will T-Mobile replace it even if I do not have current service with them?
Do I have to send it in or just take it to a store and get a replacement? Does someone have the link to a forum that explains how to return it to stock and unroot?
Any suggestions? I need this phone! ASAP
Click to expand...
Click to collapse
For future refference the last thing you do after getitng a phone wet is try to test it. Always pullt eh battery IMMEDIATELY and put it in a bowl of rice for 24-48 hours. The rice will absorb the moisture to help dry it.
By turning it own you fried the circuits that were wet beyond repair.
You can still put it in the rice bowl for a day and see if maybe by some miricle it's not really fried though. Also try sitting teh rice bowl near a fan or a vent. Anythign to keep it extra dry.
They will check the "water damage indicator" if there's any sign of water damage it will not be warranty.
If you have insurance that's a different story.
baseballfanz said:
They will check the "water damage indicator" if there's any sign of water damage it will not be warranty.
If you have insurance that's them a different story.
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Click to collapse
If your no longer a tmobile customer as you mentiomed you were not. I don't believe they will replace the device. Sorry but you likely HAVE to be a customer to get them to help you...if your no longer a customer I do believe your on your own. Sorry..
realsis said:
If your no longer a tmobile customer as you mentiomed you were not. I don't believe they will replace the device. Sorry but you likely HAVE to be a customer to get them to help you...if your no longer a customer I do believe your on your own. Sorry..
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Click to collapse
I missed the part where he's not on T-mobile. Still if it's water damage warranty is void.
Well you c an go through samsung for warranty issues right? Or does it have to be the carrier? Also I would let it sit in rice for a few days. You want to make sure its completely dry before trying to turn it on. If you're up to it take the phone apart and use a hair dryer.
sent from my jelly bean infused note 10.1
I wouldn't use a hair dryer as you can ruin delicate parts with the heat. I would try the rice again. First thing that's checked under any warranted situation is the sensors for water damage. If they are pink then usually your out of luck so sorry. However you might check with your local cell phone repair service and they might be able to help get it running again. Its worth a shot. Best wishes.
Mr. bird said:
Well you c an go through samsung for warranty issues right? Or does it have to be the carrier? Also I would let it sit in rice for a few days. You want to make sure its completely dry before trying to turn it on. If you're up to it take the phone apart and use a hair dryer.
sent from my jelly bean infused note 10.1
Click to expand...
Click to collapse
One could go through Samsung but with water damage it doesn't matter if it's Samsung or T-mobile. I highly doubt anyone would warranty water damage.
Haven't had to warranty a Samsung yet (knocking on wood) but with a few other companies, they all go through the same process before RMA. One of the very 1st question ask is for you to check the water damage indicator. With Apple when you go to the Smart Bar or whatever it's call, the first thing they check is for water damage before they even proceed. BTW, where is the water damage indicator on our GS4?
Your phone is likely under warranty with Samsung but since it has water damage I believe Samsung would consider it physical damage therefore not covered by warranty. Also since you don't have service with TMo they will basically tell you to piss off.
The phone might have value as a parts phone on eBay.
Be warned though. No matter how well you describe it as broken and for parts only if an idiot who doesn't read buys it and complains it doesn't work eBay will take your money back and refund it to the seller.
Sent from your phone. You should be careful where you leave that thing.
I think your Sol bro. I had water damage to my s4 w/o T-Mobile insurance and I'm a customer. They said the only option was to buy another one at full price. I was only lucky I had a third party insurance that covered it.
Sent from my SGH-M919 using xda app-developers app
hey guys. I've got this phone for a month now but still haven't checked the waterproofness. Did you try it the first day you got it? should I be super careful with this? I'm scared. I even though it's advertised as waterproof..
Yeap, I've tried it underwater. The screen responsiveness changes, else everything works, including the camera.
not worth the risk, there are enough reports about water damage
I'm tried to test the limits of the phone (i know it could be ridiculous). So I've swum for more than an hour and the phone was under more or less 1,5 m (limit recommended by Sony). It has survived for a moment...Once out i dried it. It has worked for some hours until the battery comes empty. No way to charge it anyway, a component of my battery was dead...I've send it to repair center claiming I had only let it fall in water and they replaced it by a new one
moral of the history don't try to put it in the water just for fun
I have used mine on water several times for several hours, and it's still working fine.
In fact I have tried it the very first day, this way if it's waterproofing was flawed, I would have returned it under warranty.
Now that my phone is more than a year old, i am obviously less keen to put it under water.
I've made lots videos underwater. Dunk phone in beer, whiskey. Dropped it in river. It even got some salty water after i remembered it beeing forbidden.
The phone is waterproof. If not warranty replaces for free. If you got by third party then they often try to make some bs excuse not to deal with it.
The golden rule: if you use miniusb to charge you wear out the rubber flap and it will not be waterproof, if you use dock you won't have this problem.
New Folder said:
I've made lots videos underwater. Dunk phone in beer, whiskey. Dropped it in river. It even got some salty water after i remembered it beeing forbidden.
The phone is waterproof. If not warranty replaces for free. If you got by third party then they often try to make some bs excuse not to deal with it.
The golden rule: if you use miniusb to charge you wear out the rubber flap and it will not be waterproof, if you use dock you won't have this problem.
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Click to collapse
Not at all: Sony even explicitly states that water damage is not their problem. If you trick them, or if you're nice, they might help you out, but they're under no obligation to.
dazzerfong said:
Not at all: Sony even explicitly states that water damage is not their problem. If you trick them, or if you're nice, they might help you out, but they're under no obligation to.
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Click to collapse
Where i bought it from they said water damage is under warranty.
Why would they advertise the phone in water or spilling water on it if the warranty won't cover it? The salesperson dunk the phone in water to show it was fully waterproof and without leaks before selling it to me.
New Folder said:
Where i bought it from they said water damage is under warranty.
Why would they advertise the phone in water or spilling water on it if the warranty won't cover it? The salesperson dunk the phone in water to show it was fully waterproof and without leaks before selling it to me.
Click to expand...
Click to collapse
That's a salesman tactic, but there's no guarantee. If you don't believe me, feel free to and go ahead and go nuts with your phone.
BTW, who told you it's under warranty? The sales staff? I personally asked a technical support person this question (in lieu of some other problems I had) this, and they said no, it's not covered under warranty.
You should be very careful if you try it underwater.. On my first time, the micro usb cover opened up and the phone was damaged, with no warranty by anyone ?
I had to open it up and dry it with hair dryer for an hour.. (and since then it's still non-waterproof)
Conclusion - be careful ?
Sent from my D5503
My phone got damaged by water in the third time that I put it under water. Seems like due overheating (I was playing, charging and wearing a bumper case at the same time) the back and the back frame unglued in the Sim tray area. I remembered how the screen started to flick and how the water comes out from Sim tray ?. I used a hair dryer and at this moment the phone is working fine?. I replaced the back frame (also, it solves the gaps in the middle where are the magnetic charging and the Lock/Volume buttons). By now, I am waiting the rear cover, it should arrive in 15days. But after that bad experience I won't put the phone in water anymore.
Btw, does anybody knows if there's a difference between fresh water and seawater/ pool water?
I've been told from Sony that the warranty is only on fresh water damage..
Sent from my D5503
Salt water leaves salty residue on the phone and is also more corrosive than fresh water. So, Sony won't cover damage in salt water.
Sent from my D5503 using XDA Free mobile app
Submerged my z1c in a glass of water upon getting it just to check if it's waterproof. A week later, i used it at the beach and it got submerged pretty often in saltwater that day but no water damage. Occasionally i wash my phone with soap under running water maybe every 2-4 weeks(I'm a germaphobe...) My friends also like to take my phone and submerge it in water randomly for fun. I guess it's also because of me that a number of them ended up buying the z2 and later z3 :laugh:
dazzerfong said:
That's a salesman tactic, but there's no guarantee. If you don't believe me, feel free to and go ahead and go nuts with your phone.
BTW, who told you it's under warranty? The sales staff? I personally asked a technical support person this question (in lieu of some other problems I had) this, and they said no, it's not covered under warranty.
Click to expand...
Click to collapse
We have local Sony technics who said that. They work couple blocks away from my house and i actually did pay a visit there.
New Folder said:
We have local Sony technics who said that. They work couple blocks away from my house and i actually did pay a visit there.
Click to expand...
Click to collapse
Same here.. They said that I'll have warranty only on damage from fresh water, not seawater etc.
Sent from my D5503
ok thank you all for replies and sorry for being so inactive.
I'm not going to dump it in the water on purpose I think. Even if it's sold as waterproof I'm scared. it was too expensive and it's too amazing phone to just kill it for no reason.
also yes I'm going to buy a dock asap.
thank you again guys!
nas93 said:
Submerged my z1c in a glass of water upon getting it just to check if it's waterproof. A week later, i used it at the beach and it got submerged pretty often in saltwater that day but no water damage. Occasionally i wash my phone with soap under running water maybe every 2-4 weeks(I'm a germaphobe...) My friends also like to take my phone and submerge it in water randomly for fun. I guess it's also because of me that a number of them ended up buying the z2 and later z3 [emoji23]
Click to expand...
Click to collapse
I wipe my phone every day with a wet towel [emoji14]
but mostly to erase fingerprints etc.
mag cable instead of dock
Ephixi4 said:
ok thank you all for replies and sorry for being so inactive.
I'm not going to dump it in the water on purpose I think. Even if it's sold as waterproof I'm scared. it was too expensive and it's too amazing phone to just kill it for no reason.
also yes I'm going to buy a dock asap.
thank you again guys!
Click to expand...
Click to collapse
About the dock.... It might be cheaper to just buy the mag cable if you want to use your phone while it's charging and save some money. Amazon has a few brands selling these types of cables or adapters when i last bought mine. Or you can check with the stores where you live.
http://www.amazon.com/Magnector-Improved-Performance-Magnetic-Charging/dp/B00Q3GK3YI/
nas93 said:
About the dock.... It might be cheaper to just buy the mag cable if you want to use your phone while it's charging and save some money. Amazon has a few brands selling these types of cables or adapters when i last bought mine. Or you can check with the stores where you live.
http://www.amazon.com/Magnector-Improved-Performance-Magnetic-Charging/dp/B00Q3GK3YI/
Click to expand...
Click to collapse
actually I meant just the cable but thank you!
Sent from my D5503
A few weeks ago my phone was dropped while cleaning out the weird gunk that build up in the case and the back glass got cracked. I can live with that, but my phone just turned off and won't turn on if not plugged in. This isn't my first replacement and usually when I have an issue, I just call in and they send a new one free but will it be different this time? Am I doomed to pay the $175 ? Much obliged for the assist in advanced.
Any crack/physical damage & they will make you pay the deductible through your insurance plan.
Singin' Bluebird said:
A few weeks ago my phone was dropped while cleaning out the weird gunk that build up in the case and the back glass got cracked. I can live with that, but my phone just turned off and won't turn on if not plugged in. This isn't my first replacement and usually when I have an issue, I just call in and they send a new one free but will it be different this time? Am I doomed to pay the $175 ? Much obliged for the assist in advanced.
Click to expand...
Click to collapse
DLovo313 said:
Any crack/physical damage & they will make you pay the deductible through your insurance plan.
Click to expand...
Click to collapse
DLovo313 is correct. Whether or not the problem is related to being dropped (very likely is), if the device has any "physical or liquid damage", pretty much any carrier (T-Mobile included here) will blame the problem on the damage. The term "physical damage" is often a little loose, but any cracked display, glass, or plastic casing is usually a giant red-flag that indicates that the device was dropped or otherwise mistreated. Because these things are not covered by the device warranty (technically provided by Samsung, although your carrier usually acts as a liaison for warranty claims), neither T-Mobile nor Samsung will honor a warranty claim on devices damaged like this.
Your options are:
a) Deal with the device as-is - which really doesn't sound like an option for you
b) Get it repaired on your own dime (whether a DIY job or by sending it somewhere "trustworthy"... good luck) - which may void your warranty in additional ways (breaking seals, etc.)
c) Get the physical damage repaired on your own dime, and then try to illegally make a warranty claim for the internal damage by lying when they ask whether it has been physically damaged (e.g. "I don't know what happened, it just stopped working! No, I didn't drop it...") - obviously not a safe choice, because they might still be able to tell that the device had been dropped, causing the internal damage... not to mention moral and legal implications
d) Make an insurance claim through your carrier - usually comes with a deductible (is it still only $175? I thought it would be $200 by now...). I've heard some smaller carriers will waive the first-ever deductible now?
e) Make an insurance claim through your homeowner's/renter's insurance, if possible/applicable
In any event, good luck with your handset. I'm hoping the information above will prove useful to you, or anyone else lurking in the shadows here.
Sounds shady to me.
Edit : Aou, you surprise me.
Didn't take notice of name until after I hit send. ;o
Pp. :what:
Since I have to return it anyway it thought I would give it a go. It takes FANTASTIC pictures underwater! Use the volume keys as the shutter button. It focused perfectly and is really quick.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
You can't post that and not post the underwater photos!
Sent from my SM-N930T using Tapatalk
This will save me from buying an underwater housing for my DSLR!
I just wiped it down after. Incredible. I'm amazed they dont advertise this capability.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
A Barracuda took off with mine!
Dude! That's is animal cruelty! what if it melts down on its mouth?
Sent from my SM-N930F using Tapatalk
it is also an oportunity for other tests, scratch tests, I am going to test the liquid protector
It's bad. One of mine is all scratched up from vibrating face down.
ekerbuddyeker said:
Since I have to return it anyway it thought I would give it a go. It takes FANTASTIC pictures underwater! Use the volume keys as the shutter button. It focused perfectly and is really quick.
Click to expand...
Click to collapse
Damn good idea im goin to dominican on 23rd for a week perhaps i should take full use of this lol
Case report #36 - phone/ battery explodes while taking pics underwater.
ekerbuddyeker said:
Since I have to return it anyway it thought I would give it a go. It takes FANTASTIC pictures underwater! Use the volume keys as the shutter button. It focused perfectly and is really quick.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
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Click to collapse
You know that they refurbish recalled units right? So you are advocating water damage to your current unit because you know that you will get a brand new one? This is vandalism!
galaxys said:
A Barracuda took off with mine!
Click to expand...
Click to collapse
D.O.C said:
Dude! That's is animal cruelty! what if it melts down on its mouth?
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
Deep fried barracuda!
Sent from my SM-N930T using XDA-Developers mobile app
nabbed said:
You know that they refurbish recalled units right? So you are advocating water damage to your current unit because you know that you will get a brand new one? This is vandalism!
Click to expand...
Click to collapse
So I have to take extra care of MY device because someone else will reuse it for half of the price I paid for it? It's mine until Samsung gives me a new one, so I can do whatever I want with it. Period.
Also, you can take underwater photos without problem. Guys it's IP68 certified, it means that it can get underwater more than 30 minutes. If you dry it as soon as you leave it out of water, there's no damage.
Yes, device is absolutely fine
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
galaxynote2 said:
So I have to take extra care of MY device because someone else will reuse it for half of the price I paid for it? It's mine until Samsung gives me a new one, so I can do whatever I want with it. Period.
Also, you can take underwater photos without problem. Guys it's IP68 certified, it means that it can get underwater more than 30 minutes. If you dry it as soon as you leave it out of water, there's no damage.
Click to expand...
Click to collapse
1) "So I have to take extra care" - no, just don't damage to the thing with water.
2) "MY device" - no, your old device has been recalled, you will be getting a brand new one. The current one is the old recalled one, not yours.
3) "someone else will reuse it for half of the price I paid for it" - no... Someone might be you, getting back your refurbished device.
4) Do you really not understand how recalls work? They don't just throw away old, recalled devices...
You are truly an idiot if you are asking to damage recall units with water!
Lol it would be funny if they just change the battery and send the old ones back .
nabbed said:
1) "So I have to take extra care" - no, just don't damage to the thing with water.
2) "MY device" - no, your old device has been recalled, you will be getting a brand new one. The current one is the old recalled one, not yours.
3) "someone else will reuse it for half of the price I paid for it" - no... Someone might be you, getting back your refurbished device.
4) Do you really not understand how recalls work? They don't just throw away old, recalled devices...
You are truly an idiot if you are asking to damage recall units with water!
Click to expand...
Click to collapse
I'ts quite hard to understand your english, hence why I don't really get your point. As I said before, as long as you dry your device after submerging it and it's not salted water, there's no damage. I know how recalls work. Usually you get the same device/car/whatever you're recalling but fixed. Since this device is sealed and you can't replace the battery without dissasembling it, they give you a brand new one free of charge instead of fixing your actual device. Also, since the recall is optative, your device is still yours even if Samsung asks you to exchange it for a new one. The affected devices are dissasembled to use parts of it and/or go through a quality test to see if the device gets accepted to be refurbished. Does it have a scratch? Is it water damaged? Is it dented or shattered? Dumped. That's it. Samsung does not sell refurbished devices by themselves, usually a third party company offers a refurbished, no-warranty version for a discount. In the last statement Samsung says that they're commited to bring us 100% quality devices, hence why a water damaged refurbished device is not even a chance for them.
nabbed said:
1) "So I have to take extra care" - no, just don't damage to the thing with water.
2) "MY device" - no, your old device has been recalled, you will be getting a brand new one. The current one is the old recalled one, not yours.
3) "someone else will reuse it for half of the price I paid for it" - no... Someone might be you, getting back your refurbished device.
4) Do you really not understand how recalls work? They don't just throw away old, recalled devices...
You are truly an idiot if you are asking to damage recall units with water!
Click to expand...
Click to collapse
Yes... but the note 7 is waterproof for 30 mins to 1.5m..
so therefore he aint gonna water damage his phone...
galaxynote2 said:
I'ts quite hard to understand your english, hence why I don't really get your point. As I said before, as long as you dry your device after submerging it and it's not salted water, there's no damage. I know how recalls work. Usually you get the same device/car/whatever you're recalling but fixed. Since this device is sealed and you can't replace the battery without dissasembling it, they give you a brand new one free of charge instead of fixing your actual device. Also, since the recall is optative, your device is still yours even if Samsung asks you to exchange it for a new one. The affected devices are dissasembled to use parts of it and/or go through a quality test to see if the device gets accepted to be refurbished. Does it have a scratch? Is it water damaged? Is it dented or shattered? Dumped. That's it. Samsung does not sell refurbished devices by themselves, usually a third party company offers a refurbished, no-warranty version for a discount. In the last statement Samsung says that they're commited to bring us 100% quality devices, hence why a water damaged refurbished device is not even a chance for them.
Click to expand...
Click to collapse
You clearly understand zero about water resistance nor the IP rating system. I am too tired to bother to write about it so do what you like with the mobile.
Ryland
---------- Post added at 11:24 AM ---------- Previous post was at 11:09 AM ----------
VWnut89 said:
Yes... but the note 7 is waterproof for 30 mins to 1.5m..
so therefore he aint gonna water damage his phone...
Click to expand...
Click to collapse
Its not "Water proof" The mobile has a certain specific water resistance. Please don't think you can take your mobile to depths of 1,5M and it will not be compromised. Depth is only a small part of the water resistance rating. Pressure is the major part. You can gently immerse your mobile in still clean water for 30 mins up to a depth of 1.5M. IF, however, you subject said mobile to movement, violent movement, such as swimming or diving in the pool then water may be forced due to pressure into the mobile even at 2" depth!
The way to look at the mobile water resistance is to accept that if you get it wet in the rain or use it with wet hands it may be fine but they are not underwater devices by any means and are not sold as underwater cameras, such cameras cost a fortune and are highly specialised.
Water 'pressure' is the deciding factor in a water resistant mobile. Active high pressures even in a few inches of water will cause a failure of those seals.
A test for you. Stand at the side of your pool and jump spreading your legs and taking your arms above your head, see how many you can manage in 20 seconds. Now enter your pool up to neck depth and do the same exercise. It feels like you have 10kg weights strapped on your arms and legs.....that feeling of added weight is water pressure.
Now imagine the pressure your mobile would be under if you repeated said exercise while holding your mobile. :highfive:
Hope you can understand my poor attempt at explaining this?
Ryland
PS, WHY would one desire to take a mobile phone underwater to take photos in a swimming pool in any case? The sea, okay I get it even though the salt water would eventually damage those seals as will the chemicals in a swimming pool. Read the owners manual. Its very clear on this matter.
Ryland Johnson said:
You clearly understand zero about water resistance nor the IP rating system. I am too tired to bother to write about it so do what you like with the mobile.
Ryland
---------- Post added at 11:24 AM ---------- Previous post was at 11:09 AM ----------
Its not "Water proof" The mobile has a certain specific water resistance. Please don't think you can take your mobile to depths of 1,5M and it will not be compromised. Depth is only a small part of the water resistance rating. Pressure is the major part. You can gently immerse your mobile in still clean water for 30 mins up to a depth of 1.5M. IF, however, you subject said mobile to movement, violent movement, such as swimming or diving in the pool then water may be forced due to pressure into the mobile even at 2" depth!
The way to look at the mobile water resistance is to accept that if you get it wet in the rain or use it with wet hands it may be fine but they are not underwater devices by any means and are not sold as underwater cameras, such cameras cost a fortune and are highly specialised.
Water 'pressure' is the deciding factor in a water resistant mobile. Active high pressures even in a few inches of water will cause a failure of those seals.
A test for you. Stand at the side of your pool and jump spreading your legs and taking your arms above your head, see how many you can manage in 20 seconds. Now enter your pool up to neck depth and do the same exercise. It feels like you have 10kg weights strapped on your arms and legs.....that feeling of added weight is water pressure.
Now imagine the pressure your mobile would be under if you repeated said exercise while holding your mobile. :highfive:
Hope you can understand my poor attempt at explaining this?
Ryland
PS, WHY would one desire to take a mobile phone underwater to take photos in a swimming pool in any case? The sea, okay I get it even though the salt water would eventually damage those seals as will the chemicals in a swimming pool. Read the owners manual. Its very clear on this matter.
Click to expand...
Click to collapse
Yea true it does depend on what he means by underwater photos. I
If hes on about diving then yes that will damage the phone, especially in salt water. But If He just gently placed his phone under the surface of the water in a pool and took a photo I'm sure it would survive fine.