Related
yea i can't believe it happened... my question is i have flashed a cooked ROM before and all and now i am running spb mobile shell with a custom theme from mobilecustoms.... i do have a warranty on my phone... do you think i can get away with replacing my phone?? i notice that my sleep/wake button does not work and the vibration feeling is very low... so do i need to flash to a the stock ROM? can i leave it the way it is and bring it to them? does insurance even cover water damage??? any help is MUCH APPRECIATED. thanks!
Take the battery out. Put the battery and the phone in a bag of rice for 2 days. After that the phone should work fine. My wife did this with her Blackberry and it worked fine after a couple days.
Typically insurance doesn't cover "water" damage as they can tell you did it. On the battery and on the inside of the phone there are 2 stickers than turn red when they get wet. So once you take it in and ask, they will crack open the phone. Never hurts to ask though.
drhuggybear said:
Take the battery out. Put the battery and the phone in a bag of rice for 2 days. After that the phone should work fine. My wife did this with her Blackberry and it worked fine after a couple days.
Typically insurance doesn't cover "water" damage as they can tell you did it. On the battery and on the inside of the phone there are 2 stickers than turn red when they get wet. So once you take it in and ask, they will crack open the phone. Never hurts to ask though.
Click to expand...
Click to collapse
really rice? lol. ahhh i dont have any rice at the moment lol. ive been meaning to buy some as well... anyways yea the stickers i noticed that.... but if i were to bring it in and they saw how my phone was modded but using spb mobile shell, does that void the warranty?
toawkanavngthded said:
yea i can't believe it happened... my question is i have flashed a cooked ROM before and all and now i am running spb mobile shell with a custom theme from mobilecustoms.... i do have a warranty on my phone... do you think i can get away with replacing my phone?? i notice that my sleep/wake button does not work and the vibration feeling is very low... so do i need to flash to a the stock ROM? can i leave it the way it is and bring it to them? does insurance even cover water damage??? any help is MUCH APPRECIATED. thanks!
Click to expand...
Click to collapse
Shame to hear about your Rhodium
Covering it with rice is a common practice to absorb the humidity
I don´t remember where but I´m sure in general section I read a thread regarding solving water probs.
Hope you can save it
And don´t forget to vote!
Are you sure insurance doesnt cover water damage? I thought warranty didnt, but insurance covers from what I know any incidents. U might want to double check that. And as for SPB Mobile shell no they wont care about that.
And if the rice idea doesnt work, then take the phone and put it under direct sunlight for 4 hours with the screen facing down and no battery or battery cover. If you are in winter where you live, then do not put it outside, but keep in a warm room with direct sunlight shining thru for about 4 hours. My Ex's daugther did the same with her pantec and the rice didnt work, but my idea did
orb3000 said:
Shame to hear about your Rhodium
Covering it with rice is a common practice to absorb the humidity
I don´t remember where but I´m sure in general section I read a thread regarding solving water probs.
Hope you can save it
And don´t forget to vote!
Click to expand...
Click to collapse
thanks! the sleep/wake button comes and goes... other than that it seems like its still working good.... . ill see what happens though... i wanna see if my insurances covers it....
AngelDeath said:
Are you sure insurance doesnt cover water damage? I thought warranty didnt, but insurance covers from what I know any incidents. U might want to double check that. And as for SPB Mobile shell no they wont care about that.
And if the rice idea doesnt work, then take the phone and put it under direct sunlight for 4 hours with the screen facing down and no battery or battery cover. If you are in winter where you live, then do not put it outside, but keep in a warm room with direct sunlight shining thru for about 4 hours. My Ex's daugther did the same with her pantec and the rice didnt work, but my idea did
Click to expand...
Click to collapse
u made a good point... now that i think about it i think ur right about the warranty and insurance. even if i have a modded theme from spb mobile shell? if so that would be great! but i hard spl my phone from before... is there a way of them finding out? do i need to do the whole rice thing or place phone in direct sunlight??? that sounds a good idea . should i call a rep or just go to the at&t store?
Sunlight + Rice.
I dropped my old phone into water (completely immersed), but was workign after 2 days of drying.
As for the hacked shell, unless you modified you ROM (HardSPL?) you're OK.
Warranty does not cover water damage, but insurance should.
Rice seriously? LoL
Thats just a silly old myth.
As somebody who has opened up many phones before, I know for a fact that it's just a silly myth people believe in.
Think about it, is the rice going to magically suck the water out of the phone through the tightly sealed housing.
Rice is not going to do anything.
What you need to do is order is some torx screws off ebay and read a disassembly tutorial so that you can dry out your phone the proper way.
http://forum.smartphonejunkie.com/f498/touch-pro-2-basic-disassembly-pictures-56k-warning-192003/
I went snorkeling with my Touch Pro
When I took it back to the service, first thing they looked at is the stickers and told me its water damaged and that warranty is now gone. Firstly, I gave it lots of sunlight, then got a new battery, then opened the whole thing up. Yep, it took me a while but it was cool to have a look inside. What I found is that water did not really hurt it, but salt did. Using a cotton bud and pure alcohol I cleaned up all contact and solder points on PCB.
It works finenow, except the screen has visible marks, almost like dead pixels, where salt ate it away.
Rice seriously? LoL
Thats just a silly old myth.
As somebody who has opened up many phones before, I know for a fact that it's just a silly myth people believe in.
Click to expand...
Click to collapse
Have you ever tried it? If you haven't then how can you be so condesending about it?
As someone who has done this and seen it work ... I believe in it. The phone was not opened. Was not put in direct sunlight but kept in a drawer in a ziploc baggie full of rice. 2 days later it powered on and ran for almost a year before we upgraded my wife to another device. I would bet that if I pulled it out of the drawer and charged the battery it would probably still work but who wants to use a blackberry
As with anything, your milage may vary but it worked fine for me.
kmx said:
Rice seriously? LoL
Thats just a silly old myth.
As somebody who has opened up many phones before, I know for a fact that it's just a silly myth people believe in.
Think about it, is the rice going to magically suck the water out of the phone through the tightly sealed housing.
Rice is not going to do anything.
What you need to do is order is some torx screws off ebay and read a disassembly tutorial so that you can dry out your phone the proper way.
http://forum.smartphonejunkie.com/f498/touch-pro-2-basic-disassembly-pictures-56k-warning-192003/
Click to expand...
Click to collapse
If the housing was really tightly sealed it wouldn't get enough water into it to break the thing. The rice trick won't work if it was anything othan than plain water, but it generally works well for water spills.
kmx said:
Rice seriously? LoL
Thats just a silly old myth.
As somebody who has opened up many phones before, I know for a fact that it's just a silly myth people believe in.
Think about it, is the rice going to magically suck the water out of the phone through the tightly sealed housing.
Rice is not going to do anything.
What you need to do is order is some torx screws off ebay and read a disassembly tutorial so that you can dry out your phone the proper way.
http://forum.smartphonejunkie.com/f498/touch-pro-2-basic-disassembly-pictures-56k-warning-192003/
Click to expand...
Click to collapse
Yes, make sure you add spices, and brown rice for extra flavor.. Seriously, get a clue. It's a dessicant. See http://en.wikipedia.org/wiki/Desiccant
The rice also helps speed up evapouration since it can absorb moisture in the air surrounding the device and it's readily available. You can use absorbing gel used by people like photographers instead if you want, but you can't cook and serve it with your meal afterwards (just kidding).
In fact, you don't need to use rice or any other material at all - take out the batt and leave it to air dry opened, but this can take over a week or two, even longer if the humidity is high.
PS. I read elsewhere an alternative to rice is to submerge it in alcohol, let the alcohol absorb the water then take it out and let the alcohol evapourate....
I also have to admit that it worked for me. The most important thing about water is to try and vacuum it up out of the phone. Hot air just forces it into places it may not have been. I then put it in a jar with rice for about a week. When all was said and done it worked fine. I may have worked anyways but I figured I had nothing to lose.
toawkanavngthded said:
thanks! the sleep/wake button comes and goes... other than that it seems like its still working good.... . ill see what happens though... i wanna see if my insurances covers it....
u made a good point... now that i think about it i think ur right about the warranty and insurance. even if i have a modded theme from spb mobile shell? if so that would be great! but i hard spl my phone from before... is there a way of them finding out? do i need to do the whole rice thing or place phone in direct sunlight??? that sounds a good idea . should i call a rep or just go to the at&t store?
Click to expand...
Click to collapse
I dont know about the hard spl, the SBP mobile shell is not tinkering with it, custom roms, or hard spl might, insurance I dont know, but if anything I would get a stock rom for your carrier, and if you do a search there is a spl reversal which can lock your phone back. And you dont put it under direct sunlight in the rice bag. If rice didnt work, then you put it under direct sunlight screen down in the open air.
As for person who said "mythical" rice. I beg to differ, as someone said it does absorb moisture that is in the air. Rice is not solid, its a grain which any science nut would know is poreous, which just like carbon can adsorb and absorb moisture in the air, hence putting a wet phone in a ziplock bag would indeed remove water and water vapors due to evaporation.
But also take something else into account, the rice idea only works for a certain amount of time, to the person who said they left it in the rice for a week, sorry the rice didnt get rid of the water, normal sequence of water drying did, you could have taken that same phone and left it on your kitchen counter that long and it would have worked just the same.
And as a side note. Salt works too, its just too fine to put a phone into it. And I never thought of the alcohol trick, maybe I'll try that with a phone I could careless about, til then not a chance.
Lastly, anyone who buys bagels by the dozen, if they give you a bakers dozen, get a salt bagel and leave it in the bag with the bagels, helps keep the rest of the bagels fresh
We now return you to our regularly scheduled program, already in progress LOL!
Don't cook the rice first!
thank you all for ur responses. the night i dropped my phone i just took out the battery and just wiped everything as dry as i can. i had to charge my phone that night and so i did it anyways... the next morning it charged fine and everything was working fine... that night my sleep/wake button started functioning correctly. the only problem i have is that my vibration isnt as strong but its ok. so i guess i got lucky? i have insurance so if anything starts acting up ill try my best to switch it.
If you have insurance (you pay monthly) then it is covered, but there is a $125 deductible I believe. If you do not have insurance and are referring to the 1-year warranty then no, water damage is not covered.
petard said:
If you have insurance (you pay monthly) then it is covered, but there is a $125 deductible I believe. If you do not have insurance and are referring to the 1-year warranty then no, water damage is not covered.
Click to expand...
Click to collapse
My insurance paper says that the insurance co pay is 50 bucks. That being said, if you can go without your phone for a few days, pay the deductible and tell em that you LOST your phone. Asurion does cover the phone if it is lost.
PS. The rice does actually work. I didn't believe it myself, But I had to do that once on my Touch Pro 1 and two days later the phone was completely dry, and worked like a charm.
jmy72 said:
My insurance paper says that the insurance co pay is 50 bucks. That being said, if you can go without your phone for a few days, pay the deductible and tell em that you LOST your phone. Asurion does cover the phone if it is lost.
PS. The rice does actually work. I didn't believe it myself, But I had to do that once on my Touch Pro 1 and two days later the phone was completely dry, and worked like a charm.
Click to expand...
Click to collapse
lost phones are an $80 co-pay through asurion, not sure how the other insurance companies are.
*edit*
I've had an experience dropping my Treo 700wx in water. The screen was shot for a couple days (and you could see the receding water). After about 4 days it was working fine with just about everything but I still replaced the phone and the replacement refurbished phone was worse than the original. Basically water damage isn't too bad, just let it dry and don't use it for a couple days. It will shorten its lifespan, but it will still work. At the very least its better than getting a refurbished phone, because in my experience those seem to have more problems.
It is bad news , then good news, then bad again. My phone was stolen from where I work. It was found 5 hours later. It was really wet when it was found. (we don't know how it got wet, nor for how long it was in water..)I dried it off, put it in rice for 48 hours...I have turned it on, and it stays on for about 3 min. Then it shuts off. It will not start up again unless I take out the battery. And will do the on thing for 3 min again, etc...
So I have questions...If I keep this thing in rice for a longer period, does it have a chance of working? I filed a police report. I have a case #. What are the chances of HTC covering this by warranty? The water indicator mark on the phone itself is pink/red. The battery is pink cross-haired. It doesn't look as pink as the phone unit itself.
I called HTC just now. They are closed until Monday. I just wanted to get some varied opinions. Thanks.
well first question is, do you have insurance for the phone? i dont think HTC would take care of it as of they only replace if the phone has defects, but insurance would, theyll be your best friend in situations like this, happened to my Touch Pro, i put the sucker in rice for 5 days and its working great, only thing is that there still some spots left from the water on the screen, but its barely noticeable, but the day it got wet, called up AT&T and they said theyll send me a new phone, which how i ended up having a Tilt 2
also to add on to this, i dont think the cops can find out who stole it who knows....someone can come up and admit it....
my phone was stolen about a month ago...i just called tmo and submitted a claim via asurion...from your sig, it appears this may not be an option for you...
chances are, they will deny your claim, as the phone is in you possesion and is wet. how are they to know that your phone was stolen as opposed to you getting it wet. as a former claims adjuster, that's how I would view it.
lastly, do you have a cell phone repair shop in your area, it may be worth your while having them take a look at it, rather than getting htc involved...
if you have asurion insurance they shouldnt deny you a claim but it may be different in the area you live in, for me with sprint i must pay a $100 deductible but it covers theft, physical damage, and water damage for a replacement
No, I do not have any insurance on the phone. I have Home Owner's Insurance, but I believe my deductible is prob pretty high.
I don't know about Asurion. It looks like they cover the Carrier's phones, not an unlocked one.
I was in hopes that HTC would cover it since I didn't get it wet myself. It was stolen from my office at school...( a &*#@ student did it). Since I have a police report and case #, I can verify that it was stolen and discovered "wet." You don't think HTC would accept that? I mean, it is all true.
It is so discouraging.
Rock and a hard place
i<3myphone said:
No, I do not have any insurance on the phone. I have Home Owner's Insurance, but I believe my deductible is prob pretty high.
I don't know about Asurion. It looks like they cover the Carrier's phones, not an unlocked one.
I was in hopes that HTC would cover it since I didn't get it wet myself. It was stolen from my office at school...( a &*#@ student did it). Since I have a police report and case #, I can verify that it was stolen and discovered "wet." You don't think HTC would accept that? I mean, it is all true.
It is so discouraging.
Click to expand...
Click to collapse
It's unfortunate what happened yes, but HTC only feels responsibility to cover repairs that are related to faulty manufacturing...even though you can prove that it's not your fault the phone was stolen or damaged, those are both issues that only some type of insurance would cover, I'm sorry to say. Assurion is the company that provides harware insurance to most of the major carriers, but yes I think it's only offered on phones bought from/through the carrier itself....you would know if you had it because there'd be a small (~$10) charge on your bill each month for it.
What if I got a Square Trade warranty?
i<3myphone said:
What if I got a Square Trade warranty?
Click to expand...
Click to collapse
Well sure if you had that on the phone then you should be just fine...their terms clearly say they cover immersion, so they shouldn't give you any hassle about it. Although, I do see that their fine print states "unlocking a cell phone after purchase will void the warranty"...so don't know if you might get a hassle for the custom ROM, or if they only care about carrier unlocking.
Now, if you don't have the Square Trade warranty yet and were thinking about purchasing it and then submitting this claim, they might have an exclusion period where you can't make a claim within the first x number of days after buying the warranty, if the phone isn't brand new when you purchase the coverage (that's not unheard of in the 3rd-party warranty business)
EDIT: Yes, they do have a 60-day exclusion period...anything happening in that period is considered to be "pre-existing". And, it looks like you have to purchase the coverage within the first 30 days after the auction that you bought it from.
Suggest you do the following:
1) Batteries are easily damaged by water and can become a silent fire hazard, so remove and dispose of the battery Leave the back cover off the phone.
2) Give the phone a very thorough bath in distilled water (no soap or anything) to remove any contaminants. Optionally, disassemble phone first.
3) Shake as much water as possible out of the phone
4) Wrap phone securely in paper towel
5) Place phone in a bowl of instant rice, and cover bowl with plastic wrap
6) Put bowl in a sunny place
7) 24 hrs after there is no more condensation on the plastic wrap, your phone is as dry as it ever is going to be
8) Put new battery in phone, replace cover, and charge for full charge cycle
With a little luck, your phone will be working as good as new.
Thanks. I will try above steps. I will keep you posted here.
So out of curiosity, I tried the phone again. It comes on for 3 minutes, then goes blank. (shuts off) While it is on, the phone itself gets really hot, as well as the battery when I remove it. What is this a sign of?
i<3myphone said:
So out of curiosity, I tried the phone again. It comes on for 3 minutes, then goes blank. (shuts off) While it is on, the phone itself gets really hot, as well as the battery when I remove it. What is this a sign of?
Click to expand...
Click to collapse
Did you try following the advice where it said to replace the battery? You can get them dirt cheap on ebay if you havnt. I would try that first myself as that would save a lot of time AND money if thats all it is.
You also might be able to get a new battery from your carrier. I've heard of people walking in and saying hey I only get so many minutes out of my battery and they just give them a new one. I would go in NOT say anything about dropping your phone in the water and saying the battery only lasts three minutes, then show them how it turns off after. You may end up getting a free one.
Again thats assuming you bought it from your carrier and not direct from HTC. If you didnt.. ebay!
I finally got a different battery put in the phone. I also did a hard reset. The phone went thru the process of booting up, setting up phone for 1st time, etc...it stayed on for about 5 min. Then.....BLACK...BLANK screen. Now when I try to start it up, it will only last about 60 seconds.
Suggestions on what to do next? Thanks.
Time for a new phone!!
Aaron McCarthy said:
Time for a new phone!!
Click to expand...
Click to collapse
Yeah, it's time to throw in the towel on this one I'm afraid
EDIT: I don't see for sure that you followed steps 5-7 in datawrhsdoc's instructions above...did you? It may be past that point yet, but it's the only other thing that might have had any chance of helping you
I had already done the rice trick. Thanks for following up. dang this just pisses me off.
yeah, if you turned on the phone while the electronic components were wet, chances are something fried inside. time for a new phone.
and why would htc pay to repair this phone? warranty only covers manufacturer's defects.
on the positive side, you can find tp2's for about 250.00 right now.
I dunked my phone in water but rescued it quickly and dried it out. The phone mostly works except for two dead spots where the W and S keys are in portrait mode. (When I press each of these keys, they register either or both of the letters next to them on the keyboard.) I have the same problem whether using the stock or swype keyboard.
I will dry the phone out more, between uses to see if ridding the phone of any excess moisture helps.
Any ideas on the problem and solution?
I don't have TEP. Given that the phone is rooted and probably has wet damage indications, would Sprint repair the screen or digitizer if I paid the $35? The phone is five weeks old.
If not, would self-repair with a digitizer bought off the internet likely fix the problem? Or is the problem likely to be elsewhere upstream of the digitizer?
TIA
dynamicpda said:
I don't have TEP. Given that the phone is rooted and probably has wet damage indications, would Sprint repair the screen or digitizer if I paid the $35? The phone is five weeks old.
Click to expand...
Click to collapse
No, they won't. Once it hits liquid, the store won't touch it at all.
entropism said:
No, they won't. Once it hits liquid, the store won't touch it at all.
Click to expand...
Click to collapse
Thanks for the reply. I dried it a few hours more with the dessicant and the problem seems to have fixed itself. We'll see if it stays fixed.
dynamicpda said:
Thanks for the reply. I dried it a few hours more with the dessicant and the problem seems to have fixed itself. We'll see if it stays fixed.
Click to expand...
Click to collapse
Yeah, these screens don't do too well with the least bit of water/moisture on them. As long as you dried it thoroughly you should be in the clear. Glad to hear it worked out
Taking a shower and streaming pandora not a good idea then?
Out of curiosity, where is the moisture indicator sticker on the Evo?
SolsticeZero said:
Out of curiosity, where is the moisture indicator sticker on the Evo?
Click to expand...
Click to collapse
There is a few of them that I know of. One is on the battery, another on the back under the battery cover and a third buried somewhere in the phone.
dynamicpda said:
Thanks for the reply. I dried it a few hours more with the dessicant and the problem seems to have fixed itself. We'll see if it stays fixed.
Click to expand...
Click to collapse
Usually, and I mean usually, these things are dried for a couple of days. With batteries pulled.
Get access to a real desiccator with something like Drierite, have them suck all the all air out with a water aspirator, and leave it in for a few hours.
That ought to do it.
I went Jet Skiing with my EVO a while back, and got it completely soaked. The phone went completely dead, so I took out the battery and let it dry. After drying in the sun for a while, I turned it on, and it was able to boot, but my entire screen was a different color with blotches of water marks. I tried drying it out in the sun some more, putting it in rice, you name it. Nothing worked, but it ended up fixing itself after a few days. The water marks just slowly went away, now it is completely back to normal. I hope its the same case with yours. My EVO has the OLED screen, not the Super LCD.
Has nobody here learned the "bag of rice" trick? Put a handful or two of dry rice into a ziplock bag. Take your battery out of your phone, leave the cover off and put all of it in the bag of rice. Leave it for 24 hours. It's worked for everyone I know almost every time.
Now, jetskiing with your phone might be a bit much, but it'll fix a phone dropped in a toilet and rescued fairly quickly.
The dead zone problem came back and now I have discovered it is a whole strip running up and down the length of the screen pass through the W and S keys in portrait mode; if I use the phone in landscape mode with the keyboard on that side, the whole lower strip of keys do not work. (The temp solution is the type in landscape on the other side.)
I drove to the market the moment it happened and got instant rice to dry it out in. Later I got Damp-Rid from Home Depot.
I haven't seen a real dessicator since chem lab back in college. I do have a food saver vacuum sealer.... if i could find the missing hose part I lost!
One other problem with the display is it being washed out and streaky (vertically) sometimes upon boot. This started happening BEFORE the dunk; I'm still seeing it from time to time. Rebooting once or twice usually fixes it.
Man I hope your phone recovers! Stories like this make me sad.
Sent from my Full Android using XDA App
nabbed said:
Usually, and I mean usually, these things are dried for a couple of days. With batteries pulled.
Get access to a real desiccator with something like Drierite, have them suck all the all air out with a water aspirator, and leave it in for a few hours.
That ought to do it.
Click to expand...
Click to collapse
nabbed, that's brilliant. i've been using Damp-Rid, your aspirator idea led me to use the Food Saver system to speed the drying proces. I stuck the phone and damp rid dessicant in a FS food container and sucked all the air out. I'll leave it overnight and see what happens.
LearnIIBurn said:
Man I hope your phone recovers! Stories like this make me sad.
Sent from my Full Android using XDA App
Click to expand...
Click to collapse
I use to laugh at phone who dunked their phone until it happened to me, I understood. We love our phones too much; it's a constant part of our lives.
Boundaries must be drawn!
xHausx said:
There is a few of them that I know of. One is on the battery, another on the back under the battery cover and a third buried somewhere in the phone.
Click to expand...
Click to collapse
I lost the official red battery. Been using replacements. And I didn't pay attention to the moisture indicators before the accident, so I don't know any color changes. I just see several red stickers on the red plastic inside the phone. The only obvious water indicator is a slightly opaque plastic chamber that seems to have a rubber gasket around it. It's located to the right of the camera. When the phone was wet you could see water sloshing inside. Now that the phone is largely dry, you can see a few small droplets. It doesn't seem to have another purpose other than to hold water.
That small chamber your talking about is the speaker. If you play music and put your finger over it, you'll lose almost all sound.
Sent from my PC36100 using XDA App
Why dont you have insurance? You a retail $450 phone rooted and no insurance.
entropism said:
No, they won't. Once it hits liquid, the store won't touch it at all.
Click to expand...
Click to collapse
That is only if you don't have TES.
Also, to buy a new screen it costs $100, even if you have TES or not. Sucks major balls.
letshaveDEX said:
That is only if you don't have TES.
Also, to buy a new screen it costs $100, even if you have TES or not. Sucks major balls.
Click to expand...
Click to collapse
I think you mean TEP, and no it is not $100 for a replacement screen. For a non liquid damaged phone it is Free with any ESRP or TEP on the account.
IF, any customer has not been paying the $4 for ESRP or the $7 for TEP the repair fee is $35 for screen repair with the option to add TEP after repair...but again...not for liquid damage. Liquid damage is something we do not repair around or for, we consider the phone Damaged Beyond repair and set you up with the # and website for Asurion insurance for the replacement.
The plans changed around 4 months back.
letshaveDEX said:
That is only if you don't have TES.
Also, to buy a new screen it costs $100, even if you have TES or not. Sucks major balls.
Click to expand...
Click to collapse
OK, let me clarify: Like I said before, if you have TEP or not, the STORE will not touch a liquid damaged phone. You can order a replacement phone through Asurion for $100 if you do have TEP, you're ****ed if you don't.
My 1 yr old son threw my phone (evo 4g) into the toilet while I was getting him a towel to dry off, it was in there for a minute or two. I took it out, disassembled it, and let it dry for 3 days. I'm going to head over to sprint and get a new battery and see if it works or not... anybody know the likelihood that it will/will not? or whether it is easily fixable or not?
Also, does anybody know how/where I could get a replacement phone for cheap if the phone is broken? can I do it through sprint somehow or not?
It most likely won't work, even with a battery. Water damage voids your warranty. Even if you don't tell them, they'll be able to tell by the strip inside the phone.
If you have insurance, I'm so glad that I do, you can file it with Asurion and it will be $100. If not, you're probably out of luck.
Sorry, that really sucks!
ashendare said:
My 1 yr old son threw my phone (evo 4g) into the toilet while I was getting him a towel to dry off, it was in there for a minute or two. I took it out, disassembled it, and let it dry for 3 days. I'm going to head over to sprint and get a new battery and see if it works or not... anybody know the likelihood that it will/will not? or whether it is easily fixable or not?
Also, does anybody know how/where I could get a replacement phone for cheap if the phone is broken? can I do it through sprint somehow or not?
Click to expand...
Click to collapse
If you have insurance through Sprint, the replacement will cost you $100 for the deductible. I had to order one yesterday and they are out of stock, and it will be 7-10 days before they can ship me a phone.
I've know that putting the phone in a bowl or a sock full of dry white rice will help to absorb any moisture inside the phone. What you use to hold the rice is not important; it's the rice that does the trick. You may want to to that over night before you go out and get a new battery.
what you left the toilet seat up!?
rugedraw said:
I've know that putting the phone in a bowl or a sock full of dry white rice will help to absorb any moisture inside the phone. What you use to hold the rice is not important; it's the rice that does the trick. You may want to to that over night before you go out and get a new battery.
Click to expand...
Click to collapse
This is absolutely true. A buddy of mine dropped his iphone in the pool and immediately threw it in a bag of rice for 2-3 days. it came out just fine. Just FYI, this doesn't reverse the moisture detection strips(obviously) but it might pull your phone from the grave. I do know the last thing you want to do is turn it on until you're absolutely sure it's dry. good luck!
The thing about our smartphones is that the chips are so small and sensitive to anything that isn't supposed to be there. My mom once washed AND dried her dumbphone (think it was a sammy) and it came back! If it does come back after the rice trick then congrats!
My sister did the same thing with her epic she just put a new battery in it a took it to best buy and said it just stopped working and they didn't take it apart and she hot a new one. I know this is kind of stealing but if you don't want to pay alot for a replacement ...
Sent from my PC36100 using XDA App
hey guys. I've got this phone for a month now but still haven't checked the waterproofness. Did you try it the first day you got it? should I be super careful with this? I'm scared. I even though it's advertised as waterproof..
Yeap, I've tried it underwater. The screen responsiveness changes, else everything works, including the camera.
not worth the risk, there are enough reports about water damage
I'm tried to test the limits of the phone (i know it could be ridiculous). So I've swum for more than an hour and the phone was under more or less 1,5 m (limit recommended by Sony). It has survived for a moment...Once out i dried it. It has worked for some hours until the battery comes empty. No way to charge it anyway, a component of my battery was dead...I've send it to repair center claiming I had only let it fall in water and they replaced it by a new one
moral of the history don't try to put it in the water just for fun
I have used mine on water several times for several hours, and it's still working fine.
In fact I have tried it the very first day, this way if it's waterproofing was flawed, I would have returned it under warranty.
Now that my phone is more than a year old, i am obviously less keen to put it under water.
I've made lots videos underwater. Dunk phone in beer, whiskey. Dropped it in river. It even got some salty water after i remembered it beeing forbidden.
The phone is waterproof. If not warranty replaces for free. If you got by third party then they often try to make some bs excuse not to deal with it.
The golden rule: if you use miniusb to charge you wear out the rubber flap and it will not be waterproof, if you use dock you won't have this problem.
New Folder said:
I've made lots videos underwater. Dunk phone in beer, whiskey. Dropped it in river. It even got some salty water after i remembered it beeing forbidden.
The phone is waterproof. If not warranty replaces for free. If you got by third party then they often try to make some bs excuse not to deal with it.
The golden rule: if you use miniusb to charge you wear out the rubber flap and it will not be waterproof, if you use dock you won't have this problem.
Click to expand...
Click to collapse
Not at all: Sony even explicitly states that water damage is not their problem. If you trick them, or if you're nice, they might help you out, but they're under no obligation to.
dazzerfong said:
Not at all: Sony even explicitly states that water damage is not their problem. If you trick them, or if you're nice, they might help you out, but they're under no obligation to.
Click to expand...
Click to collapse
Where i bought it from they said water damage is under warranty.
Why would they advertise the phone in water or spilling water on it if the warranty won't cover it? The salesperson dunk the phone in water to show it was fully waterproof and without leaks before selling it to me.
New Folder said:
Where i bought it from they said water damage is under warranty.
Why would they advertise the phone in water or spilling water on it if the warranty won't cover it? The salesperson dunk the phone in water to show it was fully waterproof and without leaks before selling it to me.
Click to expand...
Click to collapse
That's a salesman tactic, but there's no guarantee. If you don't believe me, feel free to and go ahead and go nuts with your phone.
BTW, who told you it's under warranty? The sales staff? I personally asked a technical support person this question (in lieu of some other problems I had) this, and they said no, it's not covered under warranty.
You should be very careful if you try it underwater.. On my first time, the micro usb cover opened up and the phone was damaged, with no warranty by anyone ?
I had to open it up and dry it with hair dryer for an hour.. (and since then it's still non-waterproof)
Conclusion - be careful ?
Sent from my D5503
My phone got damaged by water in the third time that I put it under water. Seems like due overheating (I was playing, charging and wearing a bumper case at the same time) the back and the back frame unglued in the Sim tray area. I remembered how the screen started to flick and how the water comes out from Sim tray ?. I used a hair dryer and at this moment the phone is working fine?. I replaced the back frame (also, it solves the gaps in the middle where are the magnetic charging and the Lock/Volume buttons). By now, I am waiting the rear cover, it should arrive in 15days. But after that bad experience I won't put the phone in water anymore.
Btw, does anybody knows if there's a difference between fresh water and seawater/ pool water?
I've been told from Sony that the warranty is only on fresh water damage..
Sent from my D5503
Salt water leaves salty residue on the phone and is also more corrosive than fresh water. So, Sony won't cover damage in salt water.
Sent from my D5503 using XDA Free mobile app
Submerged my z1c in a glass of water upon getting it just to check if it's waterproof. A week later, i used it at the beach and it got submerged pretty often in saltwater that day but no water damage. Occasionally i wash my phone with soap under running water maybe every 2-4 weeks(I'm a germaphobe...) My friends also like to take my phone and submerge it in water randomly for fun. I guess it's also because of me that a number of them ended up buying the z2 and later z3 :laugh:
dazzerfong said:
That's a salesman tactic, but there's no guarantee. If you don't believe me, feel free to and go ahead and go nuts with your phone.
BTW, who told you it's under warranty? The sales staff? I personally asked a technical support person this question (in lieu of some other problems I had) this, and they said no, it's not covered under warranty.
Click to expand...
Click to collapse
We have local Sony technics who said that. They work couple blocks away from my house and i actually did pay a visit there.
New Folder said:
We have local Sony technics who said that. They work couple blocks away from my house and i actually did pay a visit there.
Click to expand...
Click to collapse
Same here.. They said that I'll have warranty only on damage from fresh water, not seawater etc.
Sent from my D5503
ok thank you all for replies and sorry for being so inactive.
I'm not going to dump it in the water on purpose I think. Even if it's sold as waterproof I'm scared. it was too expensive and it's too amazing phone to just kill it for no reason.
also yes I'm going to buy a dock asap.
thank you again guys!
nas93 said:
Submerged my z1c in a glass of water upon getting it just to check if it's waterproof. A week later, i used it at the beach and it got submerged pretty often in saltwater that day but no water damage. Occasionally i wash my phone with soap under running water maybe every 2-4 weeks(I'm a germaphobe...) My friends also like to take my phone and submerge it in water randomly for fun. I guess it's also because of me that a number of them ended up buying the z2 and later z3 [emoji23]
Click to expand...
Click to collapse
I wipe my phone every day with a wet towel [emoji14]
but mostly to erase fingerprints etc.
mag cable instead of dock
Ephixi4 said:
ok thank you all for replies and sorry for being so inactive.
I'm not going to dump it in the water on purpose I think. Even if it's sold as waterproof I'm scared. it was too expensive and it's too amazing phone to just kill it for no reason.
also yes I'm going to buy a dock asap.
thank you again guys!
Click to expand...
Click to collapse
About the dock.... It might be cheaper to just buy the mag cable if you want to use your phone while it's charging and save some money. Amazon has a few brands selling these types of cables or adapters when i last bought mine. Or you can check with the stores where you live.
http://www.amazon.com/Magnector-Improved-Performance-Magnetic-Charging/dp/B00Q3GK3YI/
nas93 said:
About the dock.... It might be cheaper to just buy the mag cable if you want to use your phone while it's charging and save some money. Amazon has a few brands selling these types of cables or adapters when i last bought mine. Or you can check with the stores where you live.
http://www.amazon.com/Magnector-Improved-Performance-Magnetic-Charging/dp/B00Q3GK3YI/
Click to expand...
Click to collapse
actually I meant just the cable but thank you!
Sent from my D5503