Desire bootlooping, but with interesting story - Desire Q&A, Help & Troubleshooting

So I dropped my Desire in the toilet while I was drunk the other week, quickly grabbed it out, took the battery out and took it to a repair shop the next morning. He said it would be a minimum 3 days before he could look at it because he said it has to dry out first.
Im guessing he had it in the chemicals for water damage, I dont know and I didnt have to pay. So he rang me 5 days later, said its up and running but it freezes a bit, wanted to let it 'rest' for another day and then I could come in and play with it to see if i was happy with it.
I couldnt come in on the 6th day, but came in on the 7th day and he basically told me the phone didnt make it, it had died and he was glad I didnt come in the day before. Asked if I wanted it back. I said yes because its still under contract. So he told me it would take 15 mins for him to put it all back together. So I had to wait. He returned, put it on the counter the walked off again.
I didnt realise this till later on but there was a little chip that was not there anymore on the front of the handset. I pulled the battery out and it was a bit bulgy and its water sticker was pink. I then compared the phones IMEI to my original box. Different IMEI. I then pulled the handset appart, the liquid stickers inside the handset were all white. So I pulled the charger out, put the dodgy battery in and turned it on.
It bootloops the HTC screen and its very breifly displayed. Like less than a second before it restarts. If I turn it off, the orange LED comes on as if its charging but it never charges. If I pull the battery out with it connected, I get the orange/green led combo. It will load the boot loader screen and can comunicate to the PC, I have tried running the 2.3 update off the HTC Dev site on it again, it successfully loads, but still has the same outcome
Has the phone repair shop done a dodgy on me, with my handset, fixing it, and giving me a stuffed one or is it an honest mistake.
Also if I put a brand new battery in this phone will it work? And should I ring this place up on Monday and ask them what the go is?
I might also add I just got the Sensation, so i'm not too concerned if it never works again.

Dude... If they gave you a different phone, of course you should ring them up and ask them to give you YOUR original phone. It sounds like they scammed you.

... this is a blatant con, they must take you for a retard or something. Go get your phone back before they sell it on.

Hi,
dtyson said:
I didnt realise this till later on but there was a little chip that was not there anymore on the front of the handset. I pulled the battery out and it was a bit bulgy and its water sticker was pink. I then compared the phones IMEI to my original box. Different IMEI.
Click to expand...
Click to collapse
You have obviously been given a different device. This can be a mistake however. Go back to the store and check with them what's happened.


yeah, i thought this would be the case, just didnt know if there was any phone shop owners that might say otherwise, and that its a mistake. oh well, guess ill call them tomorrow and ask them what the go is.

Related

Dash Got Wet... help?

My Dash recently got wet (it was my 21st birthday), and now I have some (major) issues.
For a while it wouldn't turn on, at all. Then, after taking everything out (battery and sim card) and letting it sit for a few days, then recharging the batteries, my Dash turns on as soon as I put the battery in (rather than waiting for me to push the on/off button).
Then all my alarms from the past 2 weeks start to go off. As soon as I push ANY button, the Dash shuts down. End of story.
Is my beloved Dash completely FUBAR?
Thanks in advance,
David
Magic 8 Ball says: Signs point to yes
My opinion.
Remove the battery from it for 3 days.
Open it up (the phone)
Air dry the whole phone for the same amount of days.
proceed to assemble the phone back, insert the battery back.
Clear Storage command and hopefully it will set everything back to normal.
Cross your fingers.
Most likely its dead if that is happening. Probably fried some of the circuits on the board. If it is still under warrenty, you can try calling customer service and just tell them it stopped working. Don't offer up any information as to the cause.. This worked when i broke my screen.
"Customer service? Yes. My screen no longer works... Ok, we will replace it"
However, you may get dinged with a replacement fee of $100 (t-mobile) if they find that it was not the fault of the actual hardware. However, this is usually far cheaper then buying the phone again.
Interesting tho, my dash survived being fully emursed in a bucket of water. Never turned off, and still have never had any further issues. I still laff at it, i wish I coulda seen my face as I watched it sink to the bottom.
I would just call customer service and see what they say from there.
If you tell customer service what actually happened, you will have to buy a new phone. That is something I know they won't cover. Be vague and unsure of why its doing what it is doing and most likely you will be taken care of.
Thanks guys. I'll let you know how this goes (crossing fingers... but not expecting much)

Condensation Hard Freeze, Reboot on Home Screen.

Hello
I just purchased a GSM Galaxy Nexus From Google last monday. Got it on wednesday the first thing i did was put a screen Protector on it before booting the phone up.(ArmorSuit MilitaryShield) The phone work great on Thursday no issues what so ever. Then i Friday i went to the gym. Kept the thing in my pocket and wiped my hands before touching anything on the phone. (Waiting for otterbox to arrive)
I as soon as i get out i notice Condensation in the front camera. I soon as i received a text my phone hung up and reboot itself. After loading again to the home screen it hung up again as soon as text pop up again. I after 8 tries i final was frustrated. Took the SIM card out and swipe to the right with my finger to try to see if i could unlock it to the home screen.
I was finally able to get into the phone and turn on airplane mode before it hung up again. After i did that i Sut down phone and put the SIM card back in. Repeated the the same steps. As i turn airplane mode off the phone hung up again! (Seems everyone in the mother had to text me at that moment) I was able to make two phone call's before it lock up, but i couldn't hear them and they couldn't hear me. Called 611 then i was able to hear at&t computer but sound like the speaker was dieing. Then the phone lock up and reboot itself.
So i go into the boot loader. The phone was functioning perfected in the boot loader. Play with it for about 10mins. No hangs up. I found that weird. So i reboot the phone was able to get myself into the Factory reset. After that i did a hard factory reset.
So i call Google and they sent me over to Samsung. Samsung wants to do a replacement. I don't mind doing that i just don't like the fact they need a CC number just in case they have to Charge if the phone was abuseded which it wasn't. Baby the hell out of it. They asking me if the phone came into any touch with liquid. The the only thing i could think of was the solution the screen Protector Company sent. I didn't spray the solution directly on the phone but the direction told me to spray couple of sprays on the side of the SP that was going on the screen. (2 Sprays).
The Samsung rep told me the systoms don't sound like water damage. So after getting off the phone (About 1 hr) i notice the condensation was disappearing from the lens. So i took a quick blow dryer to it for about 30 secs. Turn the phone back on and everything been rock solid (Expect for wifi cutting in and out for some reason) for about 2 days.
So tomorrow Samsung fiance department will be calling me for my CC info. My question do you think i should send it in ? Do you think they will find water damage? Was this water damage ? Does the GSM galaxy nexus have Water Sticker ? I'm not able to find one. (Every where i googled no one had a direct answer)
I'm not trying to rip Samsung off i just don't want this to happen down the road again. If it was water damage ill just deal with it i guess.
I wonder if i don't open the new phone tey send me and just use my old 3gs in till i hear back from them... will i be able to send the Replacement phone back if it was water damage ? Just pay the shipping costs? First time dealing with something like this
What do you think i should do ?
Thank you for any input.
Sorry for the wall of text.
Just Notice i posted this in the wrong section My bad ill ask for mod to move it.
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
WiredPirate said:
Look at the water contact indicator under the battery and see if it is red. A wet apply screen protector should not have caused this, but be careful to not let water get in the speaker and crevices when applying. In the future if your phone does come in contact with water or condensation remove the battery and sim Immediately and place in dry rice for 24 hours, do not try to power it on. Many others are reporting wifi instability, check the threads for solutions.
Click to expand...
Click to collapse
Edited.
Looks like your good to me, I don't see any red.
WiredPirate said:
Looks like your good to me, I don't see any red.
Click to expand...
Click to collapse
Do you think Samsung will find anything ? Sorry for all the questions. The lens on the front camera was white. Is there stickers inside the phone where the CPU is
I heard there was like 3 water indicators in the phone.
That I couldn't tell you, I've never taken the phone apart so I would only be guessing. You might could find out by looking for a "tear down" of the phone, there should be several online if you do a Google search. Is the phone continuing to function well for you? Besides the wifi?
Yeah its been running great. Just got off the phone with Samsung. I think i just keep this phone. I don't want to pay for repair cost's. If the phone dies in month then i guess it was water damage. I hope there's no corrosion on PCB. I would love to take it apart but i don't want to void the warranty to check. Is there warranty Sticker in there ?
The wifi thing might be my fault. My laptop does that sometimes too. I'm just freaking out. I love the phone. I don't want it too die. Just ran a CPU stability test for about 15mins. No errors the battery was at 42c temp. Went ahead and sut the phone down. Going to wait 15 mins then turn it back on.

[HORRBLE!] Software breaks after physical fall!?

So I was shopping for pants today, but I forgot I had my Desire in my pocket (front right one, if you want to know).
So, my phone fell on the ground and the battery and the cover flew off.
I quickly bought my pants and rushed out to see the damage...
IT WAS HORRIBLE!
The thing didn't want to boot, all it did was flash the red and green LED...
I (somehow) managed to get into bootloader to see the damage...
That was ALSO HORRIBLE!
The recovery kept restarting (4EXT, the loading screen that says 'preparing boot') and all I could do was take out the battery...
Thank god, Fastboot worked, so as soon as I came home I started running the RUU (from fastboot)...
Again, HORRIBLE!
when the RUU said the phone was gonna reboot into bootloader, it DIDN'T - the LEDs just kept flashing!
So I pressed power+vol- and that did the trick, but after the RUU finished ... again, flashy LEDs...
So, is this a software or hardware issue, and how to fix it (other than going to a guy and pay him to do it, which I'll do anyway if you people (god, no!) don't know the answer...)
I think I'll go to Fastboot next and clear all storage...
EDIT: Held the power button for a few secs, and the HTC boot logo shows up...
EDIT2: THE BOOTANIMATION!!! FINALLY!!!
Still, I'd like to know what the issue was, since it seems like it'll work normally from here on...?
Seems like all I've damaged are the LEDs and the camera Flash (the camera says it's too cold to use flash...)
I'll heat up the battery and report again
P.S.
Sorry for the double post... My PC is laggy today...
EDIT: Can't boot into 4EXT, no matter what... I tried CWM and it worked fine, but 4EXT won't...
And just today, I bought a new SDcard so I'd have more space and speed so I could partition it...
EDIT2: Also, the battery doesn't want to fill up... The second I take the charger out, it shuts down... Looks like I'm in need of a new battery... (curse my pants' pockets for being so big!)
It won't be bad to disassemble your phone and see if some connector disconnected.
How do I do that...? Is there like a hardware manual somewhere...? Because I'll need to know what screwdrivers I have to buy (I'm all out anyways...)
Yeah, it's probably the connector, since I can hear something shaking when I shake the phone (or it's something broken... hope it's the first thing)
Otherwise, there's a little power button glitch when turning the thing on... The LEDs flash and I can only boot if I hold the vol- button (can't do anything, not even bootloader!)
P.S.
I was just waiting when you'd reply (oh, Great one!)
Youtube is a miracle...
You'll need TORX screewdriver (star shape 6 angles), a small one.
Took my phone apart, saw the drivers I need... Just gotta wait till morning so BauHaus opens up...
I saw the tut on how to replace the screen, so that will help... Other solutions WILL be YouTube, since I don't understand anything from those pictures (but the text part of the guide is great)
I found another glitch: The LEDs flash if charging even if the battery is 60 meters away... I don't believe that's a sign of a disconnected connector... Hope it is
EDIT: Installed SetCPU, and my battery has been at 0% for the last 12 hours (without charging)... And the phone works... It just won't turn on sometimes...
Picking up those screwdrivers at about 6 pm
Just one question:
Is it possible for a connector to break? And if so, if one is broken in my phone, is it possible to replace it...? (haven't gotten the screwdrivers yet...)
If not, do I have to replace the whole cable, whole motherboard or only the component of the connector...? Or even the whole phone...?
I just popped it open... Now what? I disconnected and connected every single connector, reassembled it and the LEDs still glitch... And the phone won't go beyond the boot logo...
Could it be the battery? I saw a new scratch today, could I've damaged the battery and that is what's wrong...?
EDIT: Disassembled it again, looking for anything unusual (note that I don't have a single clue about what I'm looking for...)
Looks like I'm leaving the Android phone world... for the next 4-6 years... :'( Good old Nokia, I'm glad I didn't throw you away...
And it appears I'm yet again talking to myself...
Anyways, I'm taking the phone to a check to a repair shop, so I'll know what's wrong...
EDIT: The guy in the shop said a check is free, so I'm just gonna chill and play Minecraft for the next few days until he calls
Meh... The guy at the store checked it (FINALLY!) and he said the motherboard was dead...
And that costs 200€ to repair...
Anyways, I went to another shop and got me an Xperia S...
Goodbye, developer phone
wow 200 for mobo, u could get a good second hand desire that aint pvt1 for 100 lol. ah well hope u get better luck with ur new phone
Sent from my HTC Desire
I bought my Desire a few months ago, in June, for 120€ (PVT3). It was used, but it was the only used Desire in town... (seriously, I was the only person with a HTC Desire in my town (with 200k people!))
Ah well...
Guess I'll be the only owner of a Xperia S in 4 years

Please help me fault find my Nexus - will not switch on

Hi all,
well I'm not happy at all. I am on the 3rd Nexus so far, the first one started having the phantom charging issue within about 2 weeks of owning it. That went back for repair, but when it came back I walked out the store and it would not turn on! Went back and the swapped it for a 'new' one. I say new but I'm not sure as I didn't see the box being opened. I started having problems with that one within a month or two, same again. Also every now and again it would not switch on easily without plugging it into a PC or something.
Anyway, I recently woke up one morning and the battery had died over night, tried to charge it with no luck. I have tried everything, the USB trick, leaving it overnight, all sorts. When I plug it into a USB port I get the ding dong noise, but about 4-5 seconds later it disconnects, then re-connects... and cycles again and again.
Well took it back to the shop and sent for repair and it came back exactly the same, because they say they found water damage!!! This is total rubbish and the photo 'evidence' they provided did not convince me at all! I have since opened the phone up and the tiny bit of residue on the top left of the main PCB looks more like flux than a water mark to me. The moisture sticker is fine and the area in question has hardly any components there, just a cap and resistor. I am an electronic engineer by trade and I know it would take more than that to break it!
I am certainly not going to lie down and let Vodaphone crap on me for a phone that has been well looked after and is old about 8 months old, there is no way that I'm prepared to pay £45 a month for the next 8 months for nothing!
I have ordered a new USB PCB so I will try that when it arrives but I'm wondering if anyone has had similar issues and managed to resolve them? I haven't got another battery I can try but I would be surprised if it is that?

Water damage Gnex- India

So nearly a week ago, i was travelling by bike. It started raining ridiculously, i had kept my phone in a plastic bag in the pocket of my windcheater. Somehow, the water entered my phone, i travelled nearly 20 kms without realising the water had already done the damage to my phone.
I reached home and saw what had happened, immediately took out my battery, cleaned my phone with a dry cloth and used hair dryer for about 30 mins. I knew the damage had already been done, coz the phone flashed a red led light indicating water damage.
I opened up the phone, saw the water marker stickers were in a perfect condition no change in color whatsoever, kept my phone in rice for about 12 hours and next morning i plugged in battery to see if it works, no result. PHONE WAS DEAD.
I took it to local repair shop, gave me an estimate, the phone worked for a min and then bam display was flashing on and off. Decided to take it to samsung svc, at first they denied repairing it since GNEX isnt available officially in India. So, gave them my phone and today got an estimate. Costs almost 200$ to replace the mobo! I was shocked! Anyway, my question is should i get my phone repaired? Can i get the parts from outside and get it repaired(not in samsung svc, it took them 4 days just to tell me estimate!)
Any idea which place in mumbai is good for repairing cell phones?
Thanks!
kooldude.4141 said:
So nearly a week ago, i was travelling by bike. It started raining ridiculously, i had kept my phone in a plastic bag in the pocket of my windcheater. Somehow, the water entered my phone, i travelled nearly 20 kms without realising the water had already done the damage to my phone.
I reached home and saw what had happened, immediately took out my battery, cleaned my phone with a dry cloth and used hair dryer for about 30 mins. I knew the damage had already been done, coz the phone flashed a red led light indicating water damage.
I opened up the phone, saw the water marker stickers were in a perfect condition no change in color whatsoever, kept my phone in rice for about 12 hours and next morning i plugged in battery to see if it works, no result. PHONE WAS DEAD.
I took it to local repair shop, gave me an estimate, the phone worked for a min and then bam display was flashing on and off. Decided to take it to samsung svc, at first they denied repairing it since GNEX isnt available officially in India. So, gave them my phone and today got an estimate. Costs almost 200$ to replace the mobo! I was shocked! Anyway, my question is should i get my phone repaired? Can i get the parts from outside and get it repaired(not in samsung svc, it took them 4 days just to tell me estimate!)
Any idea which place in mumbai is good for repairing cell phones?
Thanks!
Click to expand...
Click to collapse
Try Indraprasth (Borivli), Alfa (Irla - Andheri) or maybe Heera Pana (Haji Ali - Mumbai Central). Good Luck
Sorry for not giving info relevant to your questions but:
kooldude.4141 said:
the phone flashed a red led light indicating water damage.
Click to expand...
Click to collapse
Are they really supposed to do that? red light=water damage? never heard of that. Was it the notification LED?
kooldude.4141 said:
used hair dryer for about 30 mins.
Click to expand...
Click to collapse
Did you use hot air? because that might be what have killed it. Plastic and hot hair don't always mix well, just like electronics and water.
Thanks for the reply guys. Tried indraprasth, first they said it will cost Rs.2500, now they are saying will cost more than Rs.5-6k and still no guarantee if it will work! So went ahead and gave it in samsung. Estimate is around 8k! I used hair dryer in normal/mode for about 30 mins and then in hot mode for 5 mins. When i tried to start the phone, the phone just flashed red led notification light and since then never turned on!
I dont know how much time it will take, even i know spending 8k on repairs is not a good idea, but this is my second phone in a year so had no option to buy nexus 4! Well will wait for the next nexus till then.
kooldude.4141 said:
Thanks for the reply guys. Tried indraprasth, first they said it will cost Rs.2500, now they are saying will cost more than Rs.5-6k and still no guarantee if it will work! So went ahead and gave it in samsung. Estimate is around 8k! I used hair dryer in normal/mode for about 30 mins and then in hot mode for 5 mins. When i tried to start the phone, the phone just flashed red led notification light and since then never turned on!
I dont know how much time it will take, even i know spending 8k on repairs is not a good idea, but this is my second phone in a year so had no option to buy nexus 4! Well will wait for the next nexus till then.
Click to expand...
Click to collapse
Hi! Im also facing a similar situation. Water entered in my phone on 9th June, I tried to turn on the phone but it wont start. I removed the battery and kept my phone in a bag of rice for almost 10 days. charged my battery using an external charger but the phone wont turn on
I would like to know what exactly the repair guy told u in indraprasth and which service center did u give ur phone. I don't want my nexus to die. I stay in borivali and any info from ur side will be really helpful.
yash099 said:
Hi! Im also facing a similar situation. Water entered in my phone on 9th June, I tried to turn on the phone but it wont start. I removed the battery and kept my phone in a bag of rice for almost 10 days. charged my battery using an external charger but the phone wont turn on
I would like to know what exactly the repair guy told u in indraprasth and which service center did u give ur phone. I don't want my nexus to die. I stay in borivali and any info from ur side will be really helpful.
Click to expand...
Click to collapse
The guy at indraprasth told me that water had entered the phone internals. Including earpiece,motherboard and display. My mobo worked fine for a sec or two and then the phone wud switch off again. After many tries the phone was dead. Then he said he can repair the phone(p.s smartphones cannot be repaired if mobo is damaged, only replaced) but there's no guarantee it will work. Then i went to samsung, they gave me an estimate of 8k +-1k. I will also get a warranty for a month, strange since this phone wasnt launched in India.
All the best, i would suggest go to authorised svc first and if you think the price is too high, then go to local.
kooldude.4141 said:
The guy at indraprasth told me that water had entered the phone internals. Including earpiece,motherboard and display. My mobo worked fine for a sec or two and then the phone wud switch off again. After many tries the phone was dead. Then he said he can repair the phone(p.s smartphones cannot be repaired if mobo is damaged, only replaced) but there's no guarantee it will work. Then i went to samsung, they gave me an estimate of 8k +-1k. I will also get a warranty for a month, strange since this phone wasnt launched in India.
All the best, i would suggest go to authorised svc first and if you think the price is too high, then go to local.
Click to expand...
Click to collapse
Thanks for your reply. I went to Indraprasth and the guy said my phone is 'dead'. It cannot be repaired and it has to be replaced but he said it's better u don't do anything as its gonna cost u heaven and plus spares are not easily available. So now i have no option left but to go to an authorized service center. I would like to know what exactly the service center guy told you that's not working and needs a replacement and have u received your phone back from the center and is it working properly? I have sent u a direct message pls do check it and revert back when free. Thanks.
Water entered ear piece
Water entered the ear piece. In call quality is pathetic now. Any service center in chennai?
Kindly help.

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