Phone screen having issues when charging - Samsung Epic 4G Touch

Hello all. My phone has been having a weird issue, every time that I have my phone plugged in to charge the screen starts clicking on random stuff. For example, if I am browsing a website and my phone is connected to the wall charger it'll start to zoom in and out of the page that I've viewing without me touching the screen. It also starts clicking on random links on the page that i am viewing. Once I disconnect the charger off my phone everything goes back to normal. I was wondering if anybody has the same problem. Should I take the phone to sprint?

There are other threads about this not sure if there is any reason to take it to Sprint. Its something with samsungs usb wall brick. Try a different one.
Sent from my EPICally TOUCHed Galaxy SII

ripalsanghani said:
There are other threads about this not sure if there is any reason to take it to Sprint. Its something with samsungs usb wall brick. Try a different one.
Sent from my EPICally TOUCHed Galaxy SII
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I tried different ones, samsung oem, htc, motorola, and blackberry, and i have issues with all of them. Especially trying to type while charging, its horrible
Sent from my SPH-D710 using xda premium

Thanks for the quick replies.

My phone turned blue the whole screen. Its strange I have no clue why
Sent from my SPH-D710 using XDA App

Mine does that also. My phone will get me through the day though, so whenever I do need to charge it, its late at night where I'm going to sleep.

http://forum.xda-developers.com/showthread.php?t=1264219
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Related

[Q] Phone acts weird while charging...

Is this normal activity? While connected to the charger and trying to select anything on the screen the screen jerks and selects what it wants. I've only had the phone for 1 full day now and I'm not cool with a new phone acting like this. I noticed after I made the post that this is the wrong section, please move.
Its a well known issue. Try to switch chargers if you have one from another device, it helps sometimes. I use the charger from my girlfriend's Blackberry and it works fine. The stock Samsung chargers are wonky for some reason.
Sent from my SPH-D710 using xda premium
Unfortunately I don't have any other usb chargers this small. Would you happen to know where it was discussed? I'm guessing everyone is cool with this and just dont use the phone while charging? Even though it takes HOURS to charge.
There's quite a few threads about this issue. Just search through general and Q and A.
Sent from my SPH-D710 using xda premium
About 12 pages in so far..
http://forum.xda-developers.com/showthread.php?t=1274558http://forum.xda-developers.com/showthread.php?t=1264219
Sent from my SPH-D710 using xda premium
Not again!!!!!!!
Sent from my SPH-D710 using Tapatalk
Mine did this too, so I went back to Sprint and they exchanged the WHOLE THING.. phone and all.. went home.. charged it.. same issue. I went back and told them I just want a different charger so they gave me a hand full of HTC chargers.. they work like a dream.
AreOh said:
Is this normal activity? While connected to the charger and trying to select anything on the screen the screen jerks and selects what it wants. I've only had the phone for 1 full day now and I'm not cool with a new phone acting like this. I noticed after I made the post that this is the wrong section, please move.
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Click to collapse
Please ban OP for being lazy!
mine did this as well... as soon as i plugged it into the wall at work. unplugged, problem went away.
i took the usb cable out and plugged it into my usb port on my computer... problem went away immediately.
also, it doesn't do this went i plug it in at home on my evo charger..
seems the issue is the charger.
For Pete's sake man...REALLY???
Sent from my SPH-D710 using XDA App
akarol said:
Please ban OP for being lazy!
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Is a ban really serious? I searched and was in q & a and didn't see anything. Calm down. I've had this phone 2 days now, ran into a few issues and just want to know how to resolve them.
Sent from my SPH-D710 using XDA App
You have to do a lot of reading and searching before you start a thread or they'll eat you alive lol. You're fine man...you live and you learn.
Yesterday i used i different usb cable got the bug, pluged in the reglar usb cable and it started working
Sent from my GS2ET4g
I tried out a old blackberry charger that I found and that works with no lag. Only thing is that the cord isn't as sturdy as I'd like it to be, but it's good to be able to use the phone while it charges. Plus, it didn't take a long time to charge like with the stock usb.

Problem: Random Clicking While Phone Charging

For some reason everytime my phone is plugged in it will click random things that I do not touch. I go to send a message and the phone can't do that because I cannot type effectively. When I try to unlock the phone it does random patters of trying to unlock but just doesn't work.
Can anyone help? It's randomly clicking everything when I try to text while it's charging.
Are you using the charger your E4GT came with? I purchased an aftermarket charger to charge my device at work & it did that. Made the touchscreen completely unusable while charging.
Sent from my SPH-D710 using xda premium
I am using the stock charger that it came with and it's causing the problem..
Hmm. Strange. Try charging via computer usb. If it still does it, I would check the cable.
Sent from my SPH-D710 using xda premium
Works fine with the cable plugged into my laptop but it charges to slow for me to keep it in there..
Crazy question: what kind of Bluetooth headset do you have?
I had this problem with the Samsung HM6450 with their app installed and running. Every time I'd hang up from a phone call I'd hear that weird clicking sound with the phone plugged in. If I unplugged it the clicking either went away entirely or was reduced until I rebooted the phone which would reset it entirely. But it was only with the headset on and I believe with the app running.
I can confirm this happening. A customer switched twice and each of the devices acted weird.
Another rep reported the same thing but only when charging.
I've never seen it on mine until we used the stock charger as I used the one from my rant. How ever it did happen on the stock charger but rarely.
Had another customer bring it for service stating the same issue as well.
Had same issue until I started loading 2.3.6 roms ek02. The one that came with phone glitches while charging.
Sent from my SPH-D710 using XDA App
So is there anyway I can fix this problem without getting a replacement?
I had the same issue! I switched to the Rogue Stock EK02 kernel and somehow that stopped it. Try using different kernels, that may solve your issue.
[Insert witty signature here]
I just think some of the stock chargers are just not properly grounded causing issues with the screen sensors. I used the same cord and use an old htc charger and the problem went away. Tried charging with the samsung charger and got the same problems again with the screen being unresponsive and almost to the point where I can't use the phone at all.
Its the stock charger. Issues been known and reported since the release of the phone. Use a 3rd party charger and youll be fine.
mine did it with the stock Samsung charged head. Switched it with my old palm pre one and it works fine now
Sent from my SPH-D710 using xda premium
Ok thanks guys I tried one of my friends chargers and it worked, I'll buy a new one.
Thanks everybody!
Can anyone recommend a charger? Thanks!

GNEX Tweaking out Help!!

Whenever I plug my gnex into charge recently the screen goes crazy and starts opening random things and **** and locks up its like someone is tapping on it furiously but when I unplug it from charging it starts acting normal again wtf is going on
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk
Wipe clean and reflash if your on a ROM. It may be an app or corrupt data. If it persists you'll need to go back to stock. And see if you have a defective handset.
Sent From My Sprint Galaxy Nexus via XDA Premium
mkeller96 said:
Whenever I plug my gnex into charge recently the screen goes crazy and starts opening random things and **** and locks up its like someone is tapping on it furiously but when I unplug it from charging it starts acting normal again wtf is going on
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk
Click to expand...
Click to collapse
its your charger. use a different charger, youre current one is messed up. ive seen this happen with many different phones.
mkeller96 said:
Whenever I plug my gnex into charge recently the screen goes crazy and starts opening random things and **** and locks up its like someone is tapping on it furiously but when I unplug it from charging it starts acting normal again wtf is going on
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk
Click to expand...
Click to collapse
Are you using the stock charger? If not make sure you are. Maybe purchase another charger and see if that is the issue?
BigBake88 said:
Are you using the stock charger? If not make sure you are. Maybe purchase another charger and see if that is the issue?
Click to expand...
Click to collapse
+1
Sent from my i9250
Sounds like liquid damage to the charger or charging port to me. Check both for anything green/white/chalky looking on the gold contacts.

[Q] I need help with phone start and shut down loop

My T-989 has never been able to stay shut down if the charger is plugged in. I shut it off and don't plug in the charger it stays off. I shut it down and plug in, or plug in and shut down, either way, and it immediately it turns itself on. I knew the that this would be a problem somehow when I noticed it but, no one (no one as in thread replies to similar problem) seemed to think it was a problem. Well, I was using my phone as a hot spot for my laptop as I do pretty often and this time I ran the battery down to about 7% before I realized just how low it was. I had to finish what I was doing on the laptop before disconnecting the phone. As I finished and started to go into settings to turn off the hotspot option the phone shut itself off. I then plugged in the charger and the phone did it's little trick and turned itself on instantly. Being that it has no charge left in the battery, it shut itself down. And because it doesn't stay turned off when plugged in, it turns itself back on. So the cycle begins. It won't charge up because it keeps cycling. And it keeps cycling because it doesn't allow itself to sleep while plugged in. I need to somehow charge the battery outside of the phone I guess. But what about a fix for the never sleep bug? Do other Roms allow sleep while charging? How can I charge the battery other than the obvious of using another SII or wiring the battery contacts directly to a charger with the mini usb cut off? Will a charged battery solve the problem ? Or is it a soft brick and I need to Odin and flash a new Rom? How come nobody could foresee this "dog chasing its tail" scenario when the phones don't sleep when plugged in? I need to resolve this asap. And as I always do say, Thanks in advance for your help everyone on XDA.
Maybe hotpot app issue or bug. Do you think you could reflash without the app. Personally I've never have heard of anything like this but thats why this site is for. To help one another get the most out of our device.
I'm no dev not computer genius, and pls understand that what I'm giving is "my" opinion. I could be wrong or even maybe a chance to be right.
With that said, why not try to get the phone on cmw and do a darkside
Cache wipe and maybe that could help ur permissions. And maybe even fix ur prob, another idea was to wipe ur battery stats. Also on advance mode in cmw. It could be endless factors that have caused this issue. I know its not a lot of help but hopefully I'm pointing at he right road for u to fix your device
Sent from my SGH-T989 using xda app-developers app
Thanks datrapstar. I first have to get the battery charged somehow. And even then the only thing I can do is USB jig into download. It stays in download when I remove the jig, but as soon as I connect a cable to it from the laptop or charger it starts the on off loop. So,????
Sent from my SAMSUNG-SGH-I897 using xda premium
And your doing the 3button combo? It should automatic start booting into download mode. I don't know exactly how to do the jig. You may wanna pm "all gamer" being that he's the one I seen posting about it, and ask him if he can give u a lil guidance.
Sent from my SGH-T989 using xda app-developers app
Also, are u capable of going into a retail tmo?, maybe they can let u charge up there on one of their display devices. Its at no cost to them. And sometimes u find one of the cool sales reps that is willing to go above and beyond. Its the best I good bro, sorry
Sent from my SGH-T989 using xda app-developers app
efforts that aren't in vain.
I'll start by letting you (datrapstar) know I appreciate your input. It is certainly welcomed . The jig I'm talking about is a plug - in (mini USB) device that jumps, or crosses two of the circuits of the female USB plug on your phone. It instantly puts your phone into download mode. Rather than the two or three button method, which in some instances won't work, the jig always ,99% of the time,works even if you have a unresponsive, almost bricked device. All that power for $10 plus shipping from MobileTechVideo,the guys who can modify your phone with the famous Unbrickable Modification. Okay, back to the issues at hand, my hand, to be exact.
I do have access to a TMo store, being that I live in " Lower Beverly Hills " we even have a valet parking lot across the way. I'm just fu##ing with ya Bro. But yeah, I may do just that to charge the battery. And I have a girl that works at one of the TMo retails that I use who has already gone above and beyond the call of duty for me that I may have to pay a visit to. I didn't have time to do anything today about my SGII, and fortunately I have my Captivate that I use as my business phone to keep me connected to everyone during this time of phone aggravation. I will keep posting with my progress toward a resolution, and I will gladly accept anymore input sent my way that might steer me towards a final solution. Oh, and sorry for the long, and wordy posts. (Not really) I like to write, and don't practice "textphonics" abbreviations or acronyms. Later Bro.
No doubt then ,hope it all works out for the best for u. I'll keep checking in on the tread and see how ur making out. And I'll also try doing a lil more research in any resolutions of the matter. Good luck:thumbup:
Sent from my SGH-T989 using xda app-developers app
Cool. Talk again later.
Got it working
I got it working Thursday. The phone finally decided that it was gonna stay shut down and the battery recharged. I knew I could get it running after that. I probably did a few things that didn't need to be done but, I'm still new to this. I wiped everything (almost), Dalvick, Data, Battery, Cache, Factory Wipe and Reset. I probably forgot some. I Odin the .tar/md5 file and then rebooted. I just want to know how to fix the phone from not shutting off and staying off if the charger is plugged in, and which custom ROM I should try now ? I'm back to rooted, stock, Gingerbread 2.3.6 UVKL1, Baseband version UVLE1. Any ideas?
I'm on infamous 2.8 right now and I can't complain about it at all. 27+hrs battle life and thats with light use. As for the other issues the only thing I can think off it was just a bad download.
Sent from my SGH-T989 using xda app-developers app

Phone will not charge / freezes when plugged in

Hey guys,
I just upgraded to a Note II from a Captivate. I've had it for about month completely stock, in the last I'd say 3 days I've been having this really frustrating problem. Whenever I go to charge the phone, it will charge for only a second or two and stop. Sometimes it will go back and from charge, stop, charge stop. But also when this happens the phone freezes up. If I have low battery, every time it stops charging that window pops up stating low battery, but I can never close the window because the phone is frozen. The back and menu haptic buttons will not work as well, the only option is to use the physical home key. I have to restart it several times to get it to charge, and make sure the screen turns off since sometimes it won't.
Has anyone else had any trouble like this? Any advice would be great. Thank you!
Factory reset
This sounds like a physical defect to me, the note 1 was plagued with it. Have you tried wiggling the cord in the slot?
Now that I reread your post I would be taking that device into where you bought it and have them document the issue. Since your stock this is an easy process and having it documented at the local retailer will (according to att customer service) increase your chance of getting a new device over a refurb.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I tried a Factory Reset, I plugged the phone in right after and didn't have any problem so I thought okay maybe that did it. Went through the rest of my day without trying again. Now, trying again before bed only to find that when I plug it in now, it charges for a second, stops, then brings up the notification that the dock has been attached. I'll be taking it back to At&t tomorrow and will report my findings. Thanks for the help thus far.
Dr3amCast said:
I tried a Factory Reset, I plugged the phone in right after and didn't have any problem so I thought okay maybe that did it. Went through the rest of my day without trying again. Now, trying again before bed only to find that when I plug it in now, it charges for a second, stops, then brings up the notification that the dock has been attached. I'll be taking it back to At&t tomorrow and will report my findings. Thanks for the help thus far.
Click to expand...
Click to collapse
Let us know how it goes
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I had this exact same problem, and i wasn't stock. I believe its an serious issue that needs to be Looked into by Samsung
Sent from my SAMSUNG-SGH-I317 using xda premium
Iv seen some other people with this issue...its verry bad for the mother board when ur phone connects and reconnects to the power supply.. good luck guys
Sent from my SGH-I317 using xda premium
Tried a different usb cable and/or different AC outlet (not a power strip)?
escabar said:
Tried a different usb cable and/or different AC outlet (not a power strip)?
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Click to collapse
Was having a similar problem with mine. Okay usually when I would charge it it would stop and then restart. Additionally, I noticed that I could not connect to any computer or USB on the go devices as it would not recognize them. In the end I went with my Samsung phone to the service center near me and they repaired a defective module for the USB port on the spot. Now it works like brand-new.
Honestly this sounds like a bad cable. A dirty in port in the phone. Or a wet connection. Try using rubbing alcohol and qtips or smaller cleaners. Give it a couple minutes to evaporate when done. If that doesn't fix it your phone has internal issues. Stock. Triangle away. Ask for a replacement. Will be fulfilled. Especially if problem is provable.
Sent from my GN2 using XDA app.
I apologize for the delayed reply. I waited for the phone to do its charging fit at home before taking it to AT&T....twice...I went to two separate stores because both are so close to me, and BOTH times the phone did not do it while charging in their store. I told them I have been using the Samsung charging cable and block, along with some other from different android phones, and all were giving the either stop / start charge with freeze, or the stop/start charge, "dock is connected," freeze. They told me it must be a bad block, and that the other chargers I am using aren't providing enough amps, hence why the phone gets crazy. I just thought to myself, you've got to be kidding me. So I went back, stopped using the block I got with the phone, I found my girlfriends usb power adapters from one of her old Apple devices (...I know right..) and used that along with the Samsung cable. So far, I haven't had a problem with it. I also tried my neighbor's charger from her S3, and that worked fine when I tried it. The phone does still do the described problem when it's plugged into other chargers, even my car charger. I might try cleaning the port itself as suggested and see if that does anything. Also was suggested by the AT&T rep to get a charger that's "high amp," so I'll give that a try as well. It just doesn't seem normal to have to go through all of that trouble though, I don't think Samsung would make their phone not be compatible with other micro usb charger devices?
All u need is 2000mah. (2amps)
Sent from my SGH-I317 using xda premium
twanskys204 said:
All u need is 2000mah. (2amps)
Sent from my SGH-I317 using xda premium
Click to expand...
Click to collapse
2 amps isn't very popular yet
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Where I am it is........I just got a new car charger yesterday
Its not the block, it is a defect with the phone, believe me.
Sent from my SAMSUNG-SGH-I317 using xda premium

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