Phone will not charge / freezes when plugged in - AT&T Samsung Galaxy Note II

Hey guys,
I just upgraded to a Note II from a Captivate. I've had it for about month completely stock, in the last I'd say 3 days I've been having this really frustrating problem. Whenever I go to charge the phone, it will charge for only a second or two and stop. Sometimes it will go back and from charge, stop, charge stop. But also when this happens the phone freezes up. If I have low battery, every time it stops charging that window pops up stating low battery, but I can never close the window because the phone is frozen. The back and menu haptic buttons will not work as well, the only option is to use the physical home key. I have to restart it several times to get it to charge, and make sure the screen turns off since sometimes it won't.
Has anyone else had any trouble like this? Any advice would be great. Thank you!

Factory reset

This sounds like a physical defect to me, the note 1 was plagued with it. Have you tried wiggling the cord in the slot?
Now that I reread your post I would be taking that device into where you bought it and have them document the issue. Since your stock this is an easy process and having it documented at the local retailer will (according to att customer service) increase your chance of getting a new device over a refurb.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

I tried a Factory Reset, I plugged the phone in right after and didn't have any problem so I thought okay maybe that did it. Went through the rest of my day without trying again. Now, trying again before bed only to find that when I plug it in now, it charges for a second, stops, then brings up the notification that the dock has been attached. I'll be taking it back to At&t tomorrow and will report my findings. Thanks for the help thus far.

Dr3amCast said:
I tried a Factory Reset, I plugged the phone in right after and didn't have any problem so I thought okay maybe that did it. Went through the rest of my day without trying again. Now, trying again before bed only to find that when I plug it in now, it charges for a second, stops, then brings up the notification that the dock has been attached. I'll be taking it back to At&t tomorrow and will report my findings. Thanks for the help thus far.
Click to expand...
Click to collapse
Let us know how it goes
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

I had this exact same problem, and i wasn't stock. I believe its an serious issue that needs to be Looked into by Samsung
Sent from my SAMSUNG-SGH-I317 using xda premium

Iv seen some other people with this issue...its verry bad for the mother board when ur phone connects and reconnects to the power supply.. good luck guys
Sent from my SGH-I317 using xda premium

Tried a different usb cable and/or different AC outlet (not a power strip)?

escabar said:
Tried a different usb cable and/or different AC outlet (not a power strip)?
Click to expand...
Click to collapse
Was having a similar problem with mine. Okay usually when I would charge it it would stop and then restart. Additionally, I noticed that I could not connect to any computer or USB on the go devices as it would not recognize them. In the end I went with my Samsung phone to the service center near me and they repaired a defective module for the USB port on the spot. Now it works like brand-new.

Honestly this sounds like a bad cable. A dirty in port in the phone. Or a wet connection. Try using rubbing alcohol and qtips or smaller cleaners. Give it a couple minutes to evaporate when done. If that doesn't fix it your phone has internal issues. Stock. Triangle away. Ask for a replacement. Will be fulfilled. Especially if problem is provable.
Sent from my GN2 using XDA app.

I apologize for the delayed reply. I waited for the phone to do its charging fit at home before taking it to AT&T....twice...I went to two separate stores because both are so close to me, and BOTH times the phone did not do it while charging in their store. I told them I have been using the Samsung charging cable and block, along with some other from different android phones, and all were giving the either stop / start charge with freeze, or the stop/start charge, "dock is connected," freeze. They told me it must be a bad block, and that the other chargers I am using aren't providing enough amps, hence why the phone gets crazy. I just thought to myself, you've got to be kidding me. So I went back, stopped using the block I got with the phone, I found my girlfriends usb power adapters from one of her old Apple devices (...I know right..) and used that along with the Samsung cable. So far, I haven't had a problem with it. I also tried my neighbor's charger from her S3, and that worked fine when I tried it. The phone does still do the described problem when it's plugged into other chargers, even my car charger. I might try cleaning the port itself as suggested and see if that does anything. Also was suggested by the AT&T rep to get a charger that's "high amp," so I'll give that a try as well. It just doesn't seem normal to have to go through all of that trouble though, I don't think Samsung would make their phone not be compatible with other micro usb charger devices?

All u need is 2000mah. (2amps)
Sent from my SGH-I317 using xda premium

twanskys204 said:
All u need is 2000mah. (2amps)
Sent from my SGH-I317 using xda premium
Click to expand...
Click to collapse
2 amps isn't very popular yet
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Where I am it is........I just got a new car charger yesterday

Its not the block, it is a defect with the phone, believe me.
Sent from my SAMSUNG-SGH-I317 using xda premium

Related

Problem: Random Clicking While Phone Charging

For some reason everytime my phone is plugged in it will click random things that I do not touch. I go to send a message and the phone can't do that because I cannot type effectively. When I try to unlock the phone it does random patters of trying to unlock but just doesn't work.
Can anyone help? It's randomly clicking everything when I try to text while it's charging.
Are you using the charger your E4GT came with? I purchased an aftermarket charger to charge my device at work & it did that. Made the touchscreen completely unusable while charging.
Sent from my SPH-D710 using xda premium
I am using the stock charger that it came with and it's causing the problem..
Hmm. Strange. Try charging via computer usb. If it still does it, I would check the cable.
Sent from my SPH-D710 using xda premium
Works fine with the cable plugged into my laptop but it charges to slow for me to keep it in there..
Crazy question: what kind of Bluetooth headset do you have?
I had this problem with the Samsung HM6450 with their app installed and running. Every time I'd hang up from a phone call I'd hear that weird clicking sound with the phone plugged in. If I unplugged it the clicking either went away entirely or was reduced until I rebooted the phone which would reset it entirely. But it was only with the headset on and I believe with the app running.
I can confirm this happening. A customer switched twice and each of the devices acted weird.
Another rep reported the same thing but only when charging.
I've never seen it on mine until we used the stock charger as I used the one from my rant. How ever it did happen on the stock charger but rarely.
Had another customer bring it for service stating the same issue as well.
Had same issue until I started loading 2.3.6 roms ek02. The one that came with phone glitches while charging.
Sent from my SPH-D710 using XDA App
So is there anyway I can fix this problem without getting a replacement?
I had the same issue! I switched to the Rogue Stock EK02 kernel and somehow that stopped it. Try using different kernels, that may solve your issue.
[Insert witty signature here]
I just think some of the stock chargers are just not properly grounded causing issues with the screen sensors. I used the same cord and use an old htc charger and the problem went away. Tried charging with the samsung charger and got the same problems again with the screen being unresponsive and almost to the point where I can't use the phone at all.
Its the stock charger. Issues been known and reported since the release of the phone. Use a 3rd party charger and youll be fine.
mine did it with the stock Samsung charged head. Switched it with my old palm pre one and it works fine now
Sent from my SPH-D710 using xda premium
Ok thanks guys I tried one of my friends chargers and it worked, I'll buy a new one.
Thanks everybody!
Can anyone recommend a charger? Thanks!

USB wont disconnect.

Hi I just got a e4gt used from a coworker for 80 bucks. But I'm having issues with it. Even off the cord, it says mtp connection. Every time I turn off the phone it sometimes starts right back up again on its own, and sometimes shows that it is charging, again while it is off the cord. Anyone have this problem? Since I got it used can I still take it to a sprint store and have them fix it? Thanks.
Its really annoying. I want to root it before I switch my service over since I want wifi tethering.
Sent from my PG06100 using XDA
I have had this problem before. Once with my launch day e4gt and twice my current e4gt. The first one, I took to a corporate store and they replaced. The two times with this phone, I took a wooden tooth pick and cleaned the USB port (with the battery out). So far for me, that had remedied the problem.
Sent from my SPH-D710 using xda premium
Use another USB cable
I tried a different cable, same thing. Even when I connect a cable to the phone but not the computer, it thinks its connected. Starting to think I have a bad USB port or something. Since its used, do I have a manufacturers watlrranty or something?
Sent from my PG06100 using XDA
toobz said:
I tried a different cable, same thing. Even when I connect a cable to the phone but not the computer, it thinks its connected. Starting to think I have a bad USB port or something. Since its used, do I have a manufacturers watlrranty or something?
Sent from my PG06100 using XDA
Click to expand...
Click to collapse
If you have TEP, it would be free replacement at a sprint store. If you don't, it would be $35. We don't care about devices be used, per say.
However, this is all assuming there isn't corrosion in the charging port, which will generally cause the issues you are having. Take a peek in there with a small light and see if you can see any white cloudiness or rust.
Sent from my SPH-D710 using xda premium
What is TEP? Does the warranty carry over of im not the one who originally bought the device? The guy bought it in september i think.
Sent from my SPH-D710 using XDA
It sounds like liquid damage to me.
Look really closely inside your charging port for anything green/white, especially toward the very base of the pins. Also, look at the charger itself for any green/corrosion on the pins. If you find any, dip a toothbrush in some denatured alcohol and scrub your charging port.
Works like a charm.
Ok so after cleaning out the charger it seems to charge better, but it has a different problem too. It doesnt stay off. Every time i try to power down it automatically turns itself back on. I want to root this phone before i switch my service over. Is it safe to root this phone if it doesnt turn off and stay off? And would a coroded charger port be the cause of it turning itself back on?
toobz said:
Ok so after cleaning out the charger it seems to charge better, but it has a different problem too. It doesnt stay off. Every time i try to power down it automatically turns itself back on. I want to root this phone before i switch my service over. Is it safe to root this phone if it doesnt turn off and stay off? And would a coroded charger port be the cause of it turning itself back on?
Click to expand...
Click to collapse
Make sure the device is usable first. A corroded charging port could definitely help in bricking the device, by not completing a full flash during installation of software.
Sent from my SPH-D710 using Tapatalk
hi all,
n00b here so go easy !
im having similar issues to the OP, with the phone constantly telling me that charging has been paused , voltage too high , even when the phone is not charging.
my phone has just been returned to me from a warranty repair for a faulty button and camera , it took almost 2 months to have it repaired by samsung.
i really cant face not having my phone for another 2 months if it needs to go for repair again.
how much would it cost to have the usb replaced on the phone if i was to bring it to a standard phone shop ??
thanks in advance guys.
p.s. i wouldnt risk trying to D.I.Y. it as im really not good at that kinda stuff.
merriman02 said:
hi all,
n00b here so go easy !
im having similar issues to the OP, with the phone constantly telling me that charging has been paused , voltage too high , even when the phone is not charging.
my phone has just been returned to me from a warranty repair for a faulty button and camera , it took almost 2 months to have it repaired by samsung.
i really cant face not having my phone for another 2 months if it needs to go for repair again.
how much would it cost to have the usb replaced on the phone if i was to bring it to a standard phone shop ??
thanks in advance guys.
p.s. i wouldnt risk trying to D.I.Y. it as im really not good at that kinda stuff.
Click to expand...
Click to collapse
Are you activated on another carrier? Or do you not have TEP?
Sent from my SPH-D710 using Tapatalk
toobz said:
Ok so after cleaning out the charger it seems to charge better, but it has a different problem too. It doesnt stay off. Every time i try to power down it automatically turns itself back on. I want to root this phone before i switch my service over. Is it safe to root this phone if it doesnt turn off and stay off? And would a coroded charger port be the cause of it turning itself back on?
Click to expand...
Click to collapse
That's very odd. I've seen liquid damage cause the phone to stay powered on constantly, but normally doesn't have anything to do with the charging port.
Pull your battery and leave it out for a few hours to fully reset the internal battery and see if that does the trick.
Did you use Denatured or Isopropyl alcohol to clean out the port? If not, you may have damaged something.. It doesn't take a whole lot of alcohol to clean out the port, just a dip into the alcohol with a toothbrush and a lot of scrubbing.
Regarding this being a widespread issue, I don't know if the port is more susceptible to liquid, but I have seen this issue four times over the last month and a half.. (Mainly with the Galaxy Nexus) Cleaning the charging port has resolved it 100% of the time for me and I have not heard back from anyone saying the issue returned.
OK so for some reason the charging works and the phone is able to shut off. Now I have a new problem. My e4gt will charge when plugged into the pc, but the pc doesn't recognize it. I want to root my device, but the computer will not recognize it no matter what! I tried uninstalling the drivers, reformatting my phone / sd card, restarting the computer, reinstalling the drivers, and i just can't get the computer to see the phone. What can I do? This is driving me insane.
Bump
Sent from my PG06100 using XDA
maybe try using odin and reinstall a stock el29 rom see if that helps in any way?

Galaxy Nexus battery/charging problem?

My phone has been going insane for the last two days. It will think that it is charging when it isn't plugged in. Sometimes it will cycle between not charging and charging at a rapid rate, causing the screen to turn on and stay on (the screen will normally turn on when plugged in). I've tried various resets, battery pulls, etc. This is not a rooted device. If I pull the battery and then reboot the phone, the battery will be 10-15% lower than when I pulled the battery only a minute earlier. Anyone experience this?
This has been happening to a lot of people. It is indeed a hardware problem. There is a way to fix it, what u need to do it reposition the USB female receiving jack ever so slightly.
1) turn the phone off and take the battery out
2) take a toothpick, knife , pin or whatever will fit into the micro USB slot of the galaxy nexus.
3) VERY VERY slowly make it so that the little shelf like connector is in the middle.
4) connect ur phone and it will work like new. This works for a lot of people. I did this a few hours ago and my phone now charges perfect
RECOMENDATION : when it starts to charge you should restore a stock image and lock the boot loader so that you can get a new phone replaced . This is a way to fix it but this hardware issue shouldve never happened in the first place and it should warrant a return. Let me know what happens!
Sent from my Galaxy Nexus using xda app-developers app
Okaay said:
This has been happening to a lot of people. It is indeed a hardware problem. There is a way to fix it, what u need to do it reposition the USB female receiving jack ever so slightly.
1) turn the phone off and take the battery out
2) take a toothpick, knife , pin or whatever will fit into the micro USB slot of the galaxy nexus.
3) VERY VERY slowly make it so that the little shelf like connector is in the middle.
4) connect ur phone and it will work like new. This works for a lot of people. I did this a few hours ago and my phone now charges perfect
RECOMENDATION : when it starts to charge you should restore a stock image and lock the boot loader so that you can get a new phone replaced . This is a way to fix it but this hardware issue shouldve never happened in the first place and it should warrant a return. Let me know what happens!
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Agreed.
However, I've detailed re-locking and returning to stock via my guide with a broken USB port if it ever gets to that point for you/anyone.
Okaay said:
I did this a few hours ago and my phone now charges perfect
Click to expand...
Click to collapse
I don't think "doing this a few hours ago" is really a long enough time to say it works perfectly. The same thing happened to my phone and I have seen several people claim this solution fixes the problem. I tried it and it fixed it for about two days but then it came back, and it won't go away now regardless of what I do with the charging port. I am starting to believe there is no solution but to buy a new phone
New glitch spotted when phone is of and in the charger it wil chrage for like 2 seconds and then the animation saays the phone is full!but 2seconda later its charging again so on and so on... sort of chargingloop..
But it never charges
Sent from my GT-P1000 using xda app-developers app
Sent from my GT-P1000 using xda app-developers app
Same issues here :/
Sent from my T-Mobile G2 using xda app-developers app
Same problem here..But I found out the solution after irritation of 3 weeks one day i dropped my nexus and after that instance it is working perfectly fine without any charging.
Its been 4 Weeks without any problem.
Please try at your risk.
i had the same exact issue try wiping dalvik ,battery stats and cache under recovery, fixed all issued...i think this was caused after using the fast ac charge on francos kernal.
i found a solution.
I had the same problem. at the the begining it didn´t charge. i made hard reset and nothing. i ordered a new battery and nothing. Then i see something different in tee microusb port when i compared it with an xperia x10 port. I realise that the tiny plate inside the port was bended. then with a needle i straighten it, and the charge bolt icon returns to life. But after that some times it comes up without charging conection. Then i found some blog post that said that the "Dock Connector Charging Port Flex Cable Ribbon For Samsung Galaxy Nexus i9250" was the problem. I found a guide to disassemble an change that micro usb port, it is really easy, i made in 30 minutes, even been the first time. I bought the replacement part in ebay (ebay.com/itm/-/130656140500?item=130656140500&viewitem=&ViewItem) but after that i found many web stores with it an cheaper prices.
I suggest to see
ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1[/url]
enjoy
Replacing micro usb charge port does not work!
nelsmo said:
I had the same problem. at the the begining it didn´t charge. i made hard reset and nothing. i ordered a new battery and nothing. Then i see something different in tee microusb port when i compared it with an xperia x10 port. I realise that the tiny plate inside the port was bended. then with a needle i straighten it, and the charge bolt icon returns to life. But after that some times it comes up without charging conection. Then i found some blog post that said that the "Dock Connector Charging Port Flex Cable Ribbon For Samsung Galaxy Nexus i9250" was the problem. I found a guide to disassemble an change that micro usb port, it is really easy, i made in 30 minutes, even been the first time. I bought the replacement part in ebay (ebay.com/itm/-/130656140500?item=130656140500&viewitem=&ViewItem) but after that i found many web stores with it an cheaper prices.
I suggest to see
ifixit.com/Guide/Repairing-Samsung-Galaxy-Nexus-Verizon-LTE-Micro-USB-Charge-Port-Main-Mic/9641/1[/url]
enjoy
Click to expand...
Click to collapse
Sorry, I have been having the same issues with my gnex, after it hits full charge the charging indicator will flash on and off on my screen until I reach 90% on my battery then it will quit the rest of the day.. always does it after hitting full charge so please read what I've done and still have the same problem...... I have used multiple batteries, same problem, I've used different chargers, same problem, I even bought that part off ebay and replaced the charge port inside of the phone, same problem.. and I even tried all of this before receiving the jelly bean update, and even after the update I still have the same charging error issue... does anyone know of any other solutions? I've done them all I think.
I had a very similar issue (the phone would charge ONLY if turned off, computer would not recognize the USB device 90% of the time).
Turns off that fuzz and dandruff had accumulated at the bottom of the USB port (you couldn't see it) so i took a needle and carefully pried it out, it was a nice sized ball of stuff that was preventing the USB port from making clean contact with the cable.
Hope that helps
Amestris said:
Sorry, I have been having the same issues with my gnex, after it hits full charge the charging indicator will flash on and off on my screen until I reach 90% on my battery then it will quit the rest of the day.. always does it after hitting full charge so please read what I've done and still have the same problem...... I have used multiple batteries, same problem, I've used different chargers, same problem, I even bought that part off ebay and replaced the charge port inside of the phone, same problem.. and I even tried all of this before receiving the jelly bean update, and even after the update I still have the same charging error issue... does anyone know of any other solutions? I've done them all I think.
Click to expand...
Click to collapse
I am stuck in the same boat as you. I have tried almost everything but it seems that this issue keeps persisting. I don't have warranty so it isn't like I can give it in for replacement. I don't know what else is there to do
I'm going insane reading these.
Google is your best friend in the whole world. Your best friend. If you're out of warranty, the best you can do is use a pogo dock, or replace, like take apart your GalNex and replace the port with a part bought from eBay.
Or, if you look at some of the other 99 threads about this, some people fixed theirs by adjusting the port with a screwdriver or something like that. Can't say I recommend that though.
Sent from my Galaxy Nexus using xda app-developers app
---------- Post added at 10:08 AM ---------- Previous post was at 10:06 AM ----------
And Jesus Christ, someone sue Samsung already, if its really happening so much that there's at least one thread about every day, SUE THEM. They'll pay you off with Galaxy S III's so fast you'll think warranty replacement is slow...
Sent from my Galaxy Nexus using xda app-developers app
Already replaced the usb port and still didn't work if you'd read my whole post.. But idc. The gnex was a horrible phone. Got an S3 with a different company.. I love this phone. So idc anymore.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
No problem with USB port
Amestris said:
Already replaced the usb port and still didn't work if you'd read my whole post.. But idc. The gnex was a horrible phone. Got an S3 with a different company.. I love this phone. So idc anymore.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I don't think there is a problem with USB port. I can charge my phone via the USB connection from my laptop, but the same is not possible when I use he same charger with wall unit charging. Also If I reboot my phone then I can even charge it via the wall unit.
It seems something to do with some app or battery temp.....
koolgk said:
I don't think there is a problem with USB port. I can charge my phone via the USB connection from my laptop, but the same is not possible when I use he same charger with wall unit charging. Also If I reboot my phone then I can even charge it via the wall unit.
It seems something to do with some app or battery temp.....
Click to expand...
Click to collapse
mine is the same.
i had fix this problem but it's very annoying
ASSLAM O ALAIKUM
in advance sorry for my bad English but i'll try to guide you
i had same problem..
but when i see my phone is still connected while on fast boot mod then i think it is bad kernel or some software problem...
at the 1st time i connect my phone to pc in fastboot mod ( VOL up + VOL down + POWER ) system recognize it android 1.0 and then i leave my phone on fastboot mod for 2 or 3 hours then i restart my phone again and see that charging is 100% :good: :good:
i know this is not a good solution bit it helps
sorry for my bad english
I've tried and this solution works!
Okaay said:
This has been happening to a lot of people. It is indeed a hardware problem. There is a way to fix it, what u need to do it reposition the USB female receiving jack ever so slightly.
1) turn the phone off and take the battery out
2) take a toothpick, knife , pin or whatever will fit into the micro USB slot of the galaxy nexus.
3) VERY VERY slowly make it so that the little shelf like connector is in the middle.
4) connect ur phone and it will work like new. This works for a lot of people. I did this a few hours ago and my phone now charges perfect
RECOMENDATION : when it starts to charge you should restore a stock image and lock the boot loader so that you can get a new phone replaced . This is a way to fix it but this hardware issue shouldve never happened in the first place and it should warrant a return. Let me know what happens!
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Thank u so much for this! My battery is charging and i didn't have to go pay a dime to get it fixed! I GOT MY PHONE BACK!
I had the same problem, then this morning it wont turn on without being connected to a charger. Please help fix!
Cheers
elfarto said:
I had a very similar issue (the phone would charge ONLY if turned off, computer would not recognize the USB device 90% of the time).
Turns off that fuzz and dandruff had accumulated at the bottom of the USB port (you couldn't see it) so i took a needle and carefully pried it out, it was a nice sized ball of stuff that was preventing the USB port from making clean contact with the cable.
Hope that helps
Click to expand...
Click to collapse
Cheers mate! Was all set to get a replacement ribbon and maybe buy a temporary device... your simple tip had the phone charging again in seconds.
Bit embarrassed I didn't think of the obvious, worked in mobile 10+ years. Phone is 7 years old and still going strong... thanks again, made my day )

Charging issue, phone does not charge at all, bad USB port?

Please help!!
So, for the last couple weeks charging my Note 2 has been extremely hit or miss. It either connects and starts charging, or it doesn't at all. Sometimes, I can plug it in and leave it over night and find it didn't charge at all. Sometimes, as I am trying all sort of different chargers/options, I eventually give up and several hours later I see the screen pop to life and show a charge coming in. I have tried:
4 different cables
3 different AC chargers
2 different computers (multiple USB ports on each)
my car's USB
Seem to have no effect on whether or not it will charge, which makes me believe the issue is either the phones USB port or the battery itself.
Behavior when plugged varies, sometimes:
Completely dead - no response at all
Empty battery icon (with circle in middle) shows on screen, then goes black - never progresses to the battery charging icon (no circle in middle, green showing progress)
Works, progresses to green battery icon.
I'm currently in the first option - completely dead. Whenever I get to the 3rd one, I let it charge a bit then turn the phone on and let it continue charging. At this point it will generally work for a while but whenever I unplug the phone there is no guarantee it will work again, even right after.
Has anyone experienced this? Any experts have an idea I can try?
Notes:
Rooted with Perseus kernel, stock rom.
Similar to this issue here: http://forum.xda-developers.com/showthread.php?t=2089468&highlight=charge
Current plan:
Ordered this Anker 2x battery with external charger: http://www.amazon.com/gp/product/B009SYL6C0/ref=oh_details_o00_s00_i00
With this, I can at least charge the batteries outside of the phone, even if the USB port won't work. If necessary, I would need this to revert to stock before sending in to Samsung.
I had the one where you plug in and nothing, all I did was a battery pull and it worked, no issues since
Sent from my SGH-T889 using xda app-developers app
It sounds to me like you have a broken micro usb port. I went thru this with my note 1. The plastic sleeve on your phone port that the pins sit in is fragile.in my case I discovered I had snapped a pin in half prevent charging, reading the phone via micro usb..I would get a intermittent connection then after a while nothing. you can try to see what happens if plug in a USB and wiggle it in all directions to try and establish contact..in any case your best bet is to go find a universal battery charger..particularly one that charges the battery itself without the phone. (it basically sits inside of a cradle and charges) the pins can be adjusted to make contact on your +,- on your battery. After a charge try it out. they have cheap ones a radio shack that do the job. Its a hassle, but on the bright side is your phone will work. Plus deep cycle charging will make for a healthier battery . hope this helps
Sent from my GT-N7105 using XDA Premium HD app
Are you using a case on your device? If so, does it in any way encroach on the USB port?
If you are using a case try taking it off and plugging in with the stock charger and cable.
Couldn't hurt, and if the case blocks the port in any way it may be the solution.
Hastily spouted for your befuddlement
Thanks for the replies everyone, and yes I ordered the battery kit from Amazon, so I should be up and running. At least to revert to stock before sending it to Samsung. But still I would like to find a permanent solution for this if possible.
Coug76 said:
Are you using a case on your device? If so, does it in any way encroach on the USB port?
If you are using a case try taking it off and plugging in with the stock charger and cable.
Couldn't hurt, and if the case blocks the port in any way it may be the solution.
Hastily spouted for your befuddlement
Click to expand...
Click to collapse
Yes, I have of course checked this For most of my testing and trying to get it to work I haven't even had a back panel on the phone.
PhxDroid86 said:
I had the one where you plug in and nothing, all I did was a battery pull and it worked, no issues since
Click to expand...
Click to collapse
Yes, this sounds like my problem. Battery pull fixed it for me originally too, but over time it got worse and the problem happened more frequently.
Haven't been able to get it to take a charge all day.
Thought I would update on this weird issue...
I received the Anker batteries/external charger and got the phone working again. Tested charging directly with the phone and new batteries now that it was back alive. No dice. Tested it on and off over the next couple days and still could not get it to charge. So I decided I needed to send it in for warranty replacement, but life got in the way and I continued my cycle of swapping out batteries. This is actually a really nice solution! I like having a couple fully charged batteries ready to go at all times.
Anyway, yesterday I finally had some time and was going to contact Samsung. I was sitting at my desk and decided to try charging one more time. Plugged in the microUSB cable and... IT WORKED! I have no idea why it would randomly start working again, but it has worked for the last 24 hours every time I plug it in.
So now I can't really send it in for service if they can't duplicate the problem. I'm just going to cross my fingers and hope it doesn't happen again...
LucJoe said:
Yes, this sounds like my problem. Battery pull fixed it for me originally too, but over time it got worse and the problem happened more frequently.
Haven't been able to get it to take a charge all day.
Click to expand...
Click to collapse
Well S***, lol, should I be worried?
Seriously though im sorry your having issues and that it progressively got worse for you, as I havent had any issues outside of that one occurrence
Keep us posted
Sent from my SGH-T889 using xda app-developers app
Wondering if this ever started back up, or if your phone just kept on working. As my phone has stopped all together charging and needed to find a fix for this. Wondering if just replacing the usb charging port in the phone would fix this up. Has someone has done this already to fix this problem. I'm torn between using an external charger and wait for the part to come in from ebay for 12 bucks or just send it in for service and be without a phone for 3-6 weeks.
Woolios said:
Wondering if this ever started back up, or if your phone just kept on working. As my phone has stopped all together charging and needed to find a fix for this. Wondering if just replacing the usb charging port in the phone would fix this up. Has someone has done this already to fix this problem. I'm torn between using an external charger and wait for the part to come in from ebay for 12 bucks or just send it in for service and be without a phone for 3-6 weeks.
Click to expand...
Click to collapse
If you send it in to get it fixed I'll be interested to hear the result (and the price...!)
I've been using an external charger for a couple of weeks now. It's a bit of a pain, but you quickly get used to it.
I'm holding out for the announcement of the Note 3 and hoping that arrives sometime before Christmas!
Well it was the USB port on the phone sent it away already got it back. Telus my provider warranty'd the phone. Did get a quote to fix at a cell shop 70 buckaroo's. Personally just buy it online at ebay for 10 bucks and do it yourself not that hard. Just didn't want to wait for the part to ship and get here
Do you know the process to it... by the looks of it, it seems attached to the motherboard or is it something I can easily do thanks in advance...
Edit...
Sorry wrong thread I meant for the s3 usb port
Sent from my SPH-L900 using JellyBombed Tapatalk 2

Please Advise! Battery Disconnect Problems.

Hey XDA, what's good? OK so my wife's note 2 was stolen and we received what I am guessing is a refurbished one from our wireless insurance provider. The first day we got it I noticed the popup (battery disconnected) when I plugged in the charger. Now it's been about a week and the phone only charges when I play with it by pulling out the battery, putting it back in, and turning it on (a few times usually). Otherwise, sometimes it will just hang on the battery screen and the charging animation freezes and then, up pops the dreaded yellow triangle with a battery in it. So, I have been begging her to just let me root and flash a different rom/kernel combo, but she wants/likes it stock , (which is nbd, could flash the stock tw Rom), and the company who supplied the phone to our insurance provider wants us to ship it back so they can either replace, or fix the phone. Funny thing is, Sprint techs wanted nothing to do with it! We dropped it off as they asked and not even 20 min later they called and said come get it we can't fix it!? So, here is my dilemma, could this b a software issue? Or is flashing a Rom not a possible fix? I've tried other usb cords and checked the usb port, battery/phone terminals, and tried gently moving the usb plug around to see if it was the issue, as I've had Samsungs in the past with similar problems. Any help would be awesome! Thanx, from one Android junkie to another.
Sent from my HTCONE using xda premium
fastlyfe941 said:
Hey XDA, what's good? OK so my wife's note 2 was stolen and we received what I am guessing is a refurbished one from our wireless insurance provider. The first day we got it I noticed the popup (battery disconnected) when I plugged in the charger. Now it's been about a week and the phone only charges when I play with it by pulling out the battery, putting it back in, and turning it on (a few times usually). Otherwise, sometimes it will just hang on the battery screen and the charging animation freezes and then, up pops the dreaded yellow triangle with a battery in it. So, I have been begging her to just let me root and flash a different rom/kernel combo, but she wants/likes it stock , (which is nbd, could flash the stock tw Rom), and the company who supplied the phone to our insurance provider wants us to ship it back so they can either replace, or fix the phone. Funny thing is, Sprint techs wanted nothing to do with it! We dropped it off as they asked and not even 20 min later they called and said come get it we can't fix it!? So, here is my dilemma, could this b a software issue? Or is flashing a Rom not a possible fix? I've tried other usb cords and checked the usb port, battery/phone terminals, and tried gently moving the usb plug around to see if it was the issue, as I've had Samsungs in the past with similar problems. Any help would be awesome! Thanx, from one Android junkie to another.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
From experience, I think it's a charging-port/usb-port issue. I didn't hear any reports so far of a software issue preventing a phone from charging.
Sent from my GT-N7100
ROM: ARHD 19
KERNEL: Stock
Yes it's a hardware problem for sure...
Thanx guys we sent it out!
Sent from my HTCONE using xda premium

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