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I was within my 30 days when they ordered my replacement evo. This was done about 15 calendar days ago. Now I am out of my thirty days.
They say that they will call me when they get one in stock.
It just occurred to me that if they haven't had one in stock for two weeks for my replacement then they could not have sold any either. Lol
How believable is that?
Something tells me that if I send my girlfriend in to act like she wants to sign contract and purchase an evo, suddenly they will have one in stock.
I might actually do this, with me hiding around a corner until I see that evo that isn't in stock
Bad thing is that I am exchanging this because of the charging issues. I bet my new one has the same issue, if nothing Else they will have more incentive to look at the charging issues...with folks exchanging these over these issues.
Since then, I have got the two 1800mah China bats with chArger and battery hasn't been a problem since. But I'm still waiting for my Damn replacement.
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that would depend on when sprint ships them more
go to a service center, they have special stock set aside just for them and they are brand new, they dont come in the box but the device itself is brand new.
So apparently there is a shortage of evos?
Kinda silly isn't it?
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My g2 has been experiencing screen issues lately. I'm pretty sure it's a hardware problem, but I'm going to ask around to make sure. It is rooted with Virtuous .0.7.4 running on it.
It just happened overnight where there would be a line of dead pixels at the bottom of the screen and a black bar on the right side. Everything seems to be blurry and choppy, any help? Thanks.
You could try a different ROM like CM and see if it does anything. Not going to do any harm... but I think realistically it's very unlikely to fix anything either.
Very much sounds like a hardware problem. Since the screen isn't physically broken or damaged (right?) this should be a warranty replacement.
Well, I kinda bought this brand new from someone, does this still qualify for a warranty? Thanks.
That's a sticky subject. Is it a G2 or DZ?
If a DZ I would think HTC will honor the warranty, why not?
If it's a G2, HTC might tell you to pound sand as it's a carrier phone.
As far as what TMO will do for you, there's a bunch of variables there... are you a customer? Was the phone bought at full retail or at subsidy? etc...
I'm honestly not sure though.
If you have to deal with TMO, I think your best bet is to go through the person you bought it from, if at all possible.
Please let us know what happens as this is a very interesting question.
It is a G2. Looks like I'll be ebaying this and finding a new one if nothing pops up.
Ties0 said:
It is a G2. Looks like I'll be ebaying this and finding a new one if nothing pops up.
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I see replacement screens on the bay for around $70. Sure is cheaper than a new G2. Of course you'd need to be able to put it in yourself. There's a pretty good tear-down guide.
Im having the same issue my screen is becoming unresposive either it wont work or i have to double or triple click on things i used a stock rom and custom and it still has the issue and i got this phone from a friend i called Tmobile about the issue and they r sending a replacement phone with no problem but im thinking is this the only issue with this phone? And will the next one do the same thing
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jessicamartoranA said:
Im having the same issue my screen is becoming unresposive either it wont work or i have to double or triple click on things i used a stock rom and custom and it still has the issue and i got this phone from a friend i called Tmobile about the issue and they r sending a replacement phone with no problem but im thinking is this the only issue with this phone? And will the next one do the same thing
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Click to collapse
What information did you have to give them? Was his warranty exchange technically under your friend's plan or did they accept you were the new owner and still give you warranty service?
to tell if its G2 check the batt cover and see if it says G2 in big letter if its DZ it says "with htc sense" on the back of the phone
I told them the screen was unresponsive and they go through that whole pull the batt, factory restore blah blah crap of course we all know its not going to work but their so called training and computer tell them it might just work and it will restore my phones screen to full funtion and very useable lol yeah sure it will ...anyways nothing worked as expected so yes they excepted me as the new owner thinking it was mine all along anyways and r now sending me a new one under warranty
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jessicamartoranA said:
I told them the screen was unresponsive and they go through that whole pull the batt, factory restore blah blah crap of course we all know its not going to work but their so called training and computer tell them it might just work and it will restore my phones screen to full funtion and very useable lol yeah sure it will ...anyways nothing worked as expected so yes they excepted me as the new owner thinking it was mine all along anyways and r now sending me a new one under warranty
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Click to collapse
Where did you get the phone? Did your phone have root?
Found a cheaper replacement screen from a non -ebay vendor. They also have capacitive touch digitizers too.
http://www.ecrater.com/p/9626084/original-s-lcd-display-screen-for-htc?keywords=g2+htc+screen
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Hey guys, I'm super happy right now. Just called T-Mobile, and they are going to ship me a replacement for free. I get to keep the phone until it arrives via UPS, then I'll ship the defective phone back. Super happy, loving T-Mobile right now! Thanks for all the help
Edit: Does anyone know how to restore the phone back? Does flashing the stock rom over take out root? Thanks again.
U have to turn S on flash back to stock rom then turn S back on
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No flashing back to stock does not turn back on the same place u got how to root should have the instruction and files to turn S on that what i had to do before sending my phone.back
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If its a G2 and you're a current tmobile customer in good standing. Just give em a call and they will give you a free replacement even if you bought the phone from someone else. That's what happened to me and my G2 I traded mine for a nexus one. And within a week my touchscreen was unresponsive. I first called htc and they told me to call tmobile which I did and got my phone replaced for free. Hope this helps.
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llxxjinxxll said:
If its a G2 and you're a current tmobile customer in good standing. Just give em a call and they will give you a free replacement even if you bought the phone from someone else. That's what happened to me and my G2 I traded mine for a nexus one. And within a week my touchscreen was unresponsive. I first called htc and they told me to call tmobile which I did and got my phone replaced for free. Hope this helps.
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Yeah, if you actually read my other posts, T-Mobile gave me a replacement also. I have to unroot and restore everything back to normal before I ship it first though. Thanks for your response.
My wife just got a T-Mobile G2. Showing her things on it, I've noticed the screen has an odd flicker effect. When I run the screen test application on it, the gray screen shows tons of lines being drawn through the screen similar to an old CRT. I've messed with the brightness and it does not affect it. It does not show on the other colors, only gray. It is like the screen is not drawing properly.
Is this a common problem? I've searched around but had no luck finding anyone with anything similar. Is there any solution? Since we just got it yesterday, I think we can exchange it but it has to go through the mail. Thanks for the help.
Exchange it.
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ScooterG said:
Exchange it.
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Click to collapse
Agreed, that's not normal.
Thanks for the quick replies guys. Sucks that we have to send it back. My wife's going to be disappointed. We just got through her old phone dying and being without a phone for a few days.
Does anyone know if T-Mobile (by phone) would be willing to send out the replacement before we send in the bad phone? How long does this process take? Thanks again.
kmfisher said:
Thanks for the quick replies guys. Sucks that we have to send it back. My wife's going to be disappointed. We just got through her old phone dying and being without a phone for a few days.
Does anyone know if T-Mobile (by phone) would be willing to send out the replacement before we send in the bad phone? How long does this process take? Thanks again.
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Click to collapse
Tmobile sent me a replacement phone first then I mailed the old one back in the same box they sent the replacement one in.
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My Battery port on my phone seems to be messed up. The orange light is on to show a charge but it looks like it isn't gaining any juice.
Weird because last night it was charging fine, so I'm not sure what the deal is.
Anyway, I'm wondering how the whole process to try and get a replacement phone works. I have been looking to purchase a new phone anyway, and this is just giving me a better reason to get one.
If anyone has gone through this process before can you please share what you did?
I more or less want to know if I am about to get raped by Big Red or if I am going to need to buy a brand new phone outright.
I am wondering if the script I installed to improve battery life is causing this issue. I actually turned my phone off to see if it would charge up and it is, just EXTREMELY slow.
I am just speculating right now and trying to narrow down the issue. I know charge ports are an issue for this phone, I am just hoping I don't need to go that route.
Try a different charger. Yours may have went bad.
As far as the exchange, do you have insurance? If not how long have you had your phone and where did you buy it? Also did you buy it new or refurb?
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cstone1991 said:
Try a different charger. Yours may have went bad.
As far as the exchange, do you have insurance? If not how long have you had your phone and where did you buy it? Also did you buy it new or refurb?
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Click to collapse
I have tried multiple chargers and get the same result. Sometimes it will charge, but most times not.
I have no insurance on in, and it is under a year old. I bought it brand new.
Of it is under a year old then just call Verizon. Tell them your phone won't take charge. They will replace it for free with a manufacture refurbished incredible 2.
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kubes069 said:
I have tried multiple chargers and get the same result. Sometimes it will charge, but most times not.
I have no insurance on in, and it is under a year old. I bought it brand new.
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Click to collapse
I just replaced my phone (it was under one year as well) by calling verizon and telling them it wouldn't charge ... it's a known problem w/ our phones. They replaced it for free (as long as you return your old phone w/in 5 business days). i unrooted and put my phone to s-on again before i returned it. good luck!
Hi,
I got a Samsung Galaxy S4 from T-Mobile. I got a problem with that it switched off automatically and did not turned on. When I took that to store, they removed the back case, removed the battery and put it back. It started to work fine. But they processed an exchange.
I received a exchange device without back case and battery. They wanted me to use the back case and battery from old device and send back the old device.
I am not sure if it is a refurbished device or not. how to find it out? I tried with #RTN# and LaunchPro methods. nothing worked out.
Appreciate the help..
Thanks
JK
baalatin said:
Hi,
I got a Samsung Galaxy S4 from T-Mobile. I got a problem with that it switched off automatically and did not turned on. When I took that to store, they removed the back case, removed the battery and put it back. It started to work fine. But they processed an exchange.
I received a exchange device without back case and battery. They wanted me to use the back case and battery from old device and send back the old device.
I am not sure if it is a refurbished device or not. how to find it out? I tried with #RTN# and LaunchPro methods. nothing worked out.
Appreciate the help..
Thanks
JK
Click to expand...
Click to collapse
It is a refurbished device with it coming from tmobile. Does it have all stickers on it like a new device would.
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einrae214 said:
It is a refurbished device with it coming from tmobile. Does it have all stickers on it like a new device would.
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Click to collapse
Yes. It has the stickers on the screen. But it does not have the back cover and battery.
einrae214 said:
It is a refurbished device with it coming from tmobile. Does it have all stickers on it like a new device would.
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Click to collapse
Not necessarily, if there havent been enough returns to be refurbished yet, because its only been out a short time, they will send out new ones in plain packaging.
I asked the customer care and asked if it is a refurbished one. They told it is a brand new one. As long as it does not cause any problem, I am fine. But it is nice to find if it is refurbished or not.
And also, since they did not send the battery, I cannot move the data, contacts and files from old phone to new phone.
Is there any way to take backup of my old phone to computer like we do for iPhone?
baalatin said:
And also, since they did not send the battery, I cannot move the data, contacts and files from old phone to new phone.
Is there any way to take backup of my old phone to computer like we do for iPhone?
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Click to collapse
Er, turn old phone on with battery, plug it into a USB port. Any powered USB port. Leaving it plugged in, remove the battery. Phone will stay on. Turn new phone on. there, you got two 'on' phones.
I'd use Titanium Backup to get all data from old one to new one, personally. but I'm sure there's other methods out there. :good:
baalatin said:
I asked the customer care and asked if it is a refurbished one. They told it is a brand new one. As long as it does not cause any problem, I am fine. But it is nice to find if it is refurbished or not.
And also, since they did not send the battery, I cannot move the data, contacts and files from old phone to new phone.
Is there any way to take backup of my old phone to computer like we do for iPhone?
Click to expand...
Click to collapse
Google account backsup contacts
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If you can't tell if it's new or refurbished what's the difference?
samnada said:
If you can't tell if it's new or refurbished what's the difference?
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Refurb units have a tendency to crap out early and have issues. I have had two refurb phones, a RAZR and an HTC windows phone.
The battery sucks on the RAZR, worse than it should. It overheats frequently and I used to get screen temperature warnings while watching a video or playing a game.
The HTC's screen never did work quite right, and then it started making phantom calls after a couple of months.
I've heard almost every refurb unit has some sort of issue.
And, besides, if you had just bought a $700 phone, wouldn't you want a new one to replace the one you just bought,.
Did you bother to read terms? Clearly states keep your cover and battery. T-mobile has always done this...nothing new.
And as stated, if you can't tell what's the difference?
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tygerchylde said:
Refurb units have a tendency to crap out early and have issues. I have had two refurb phones, a RAZR and an HTC windows phone.
The battery sucks on the RAZR, worse than it should. It overheats frequently and I used to get screen temperature warnings while watching a video or playing a game.
The HTC's screen never did work quite right, and then it started making phantom calls after a couple of months.
I've heard almost every refurb unit has some sort of issue.
And, besides, if you had just bought a $700 phone, wouldn't you want a new one to replace the one you just bought,.
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Click to collapse
Bunk. Depends on who's doing the refurbishing. I've had many refurb electronics and they've worked at least as well as new ones. If it's a refurb from a manufacturer then it's gone through another round of QA testing and is likely to have a lower failure rate overall than new units.
As I said, if you can't tell the difference then it doesn't matter. If it's obviously used then that's another matter.
http://dealnews.com/features/What-You-Need-to-Know-When-Buying-Refurbished-Electronics/637464.html
samnada said:
Bunk. Depends on who's doing the refurbishing. I've had many refurb electronics and they've worked at least as well as new ones. If it's a refurb from a manufacturer then it's gone through another round of QA testing and is likely to have a lower failure rate overall than new units.
As I said, if you can't tell the difference then it doesn't matter. If it's obviously used then that's another matter.
http://dealnews.com/features/What-You-Need-to-Know-When-Buying-Refurbished-Electronics/637464.html
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Click to collapse
It greatly depends on what brand the device is. For example most of my home electronics are refurbished since they cost half the price. My wife's iPod is refurbished and I couldn't tell the difference if you put an gun to my head.
But an HTC phone on the other hand? Never again would I accept a refurbished HTC device. I had a MyTouch4G go bad and need to be replaced. T Mobile sent me a refurbished one. That broke. New refurbished one. Broken out of the box. Another refurbished one, bad screen. Another refurbished one, the camera wasn't physically installed. Then they gave me a brand new Sensation because of the trouble. It was a nightmare because HTC does a crappy job of returning their stuff.
It also depends on why the unit is refurbished. If you return a phone they can't sell it as new, even if nothing is wrong with it. So they check it out and make sure its all working then they call it refurbished. That phone is probably fine. But if its a warrant replacement because something is broken, the manufacturer might do a crappy job of fixing it. You don't want that one.
But all refurbs go in the same pile so there is no way to know if you got a return or a formally broken one.
Sent from your phone. You should be careful where you leave that thing.
Hello again I was wanting to change kernals and was wondering if and what I need to wipe begore and after installing the kernal the for your help
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mamdroid said:
Hello again I was wanting to change kernals and was wondering if and what I need to wipe begore and after installing the kernal the for your help
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I think you replied to the wrong thread.
But...wipe cache and dalvik before flashing the new kernel.
Then reboot. That's all you need to do.
O sorry thanks a bunch though
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And it won't make a difference if it's new or refurbished.
Pp.
sent from my bluetooth controlled toaster that also takes pictures.