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My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
Nobody has tried to fix it and if you take a look at the slide mechanism you'll see why, there is no way to tighten it.
Texted while driving
Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
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Click to collapse
I had this issue on two of the first Epics within the first 30 days. It was disappointing how they could have those issues on such a large number of phones. I didn't come across any solution while looking for one. If you can get it replaced somehow, and get one that doesn't wobble, try for that.
Sent from my SPH-D700 using XDA App
Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
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Click to collapse
I took mine to the sprint store and I watched the tech disassemble my whole phone. He tried to tighten the mechanism but it didn't help at all. So I started talking to him about the problems I've been having about not being able to update my PRL or profile and the poor battery life I've been having since updating to EC05 and ended up ordering a replacement. It will be a refurb but I decided to roll the dice and hope that I get a phone that isn't as bad as my phone when it comes to screen wobble. Drives me crazy when I have the phone closed and it teeters like an unstable table when I'm using the touch screen.
I bricked my phone 2 days ago and got a new replacement for free and no more wobble
my old one wobbled like crazy which i had since it came out and one of the first people to get it..
So the newer builds definitely have improved sliders
i can confrim this cause all my family has epics and non of theme wobbled like my first phone and they all got them like 4 to 6 months after it came out
my new phone doesnt wobble at all now
my old one did even tho i never dropped it or i was never rough with it
the new one is great
Looks like you got a new refurb one
good luck and hopefully no wobble
Mines woobled out the box. I always bought htc phones and this is my first non htc phone. And let me tell you something. Htc phones wooble more and lcd screen fail all the time. So I didn't get bothered at all by the epics slight wooble.
Sent from my SPH-D700 using Tapatalk
I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.
I gave up on trying to get replacements. The one I have now has a wobble but hasn't gotten any worse than the day I opened it.
I don't use cases, but I tried one at the store and it actually stopped the wobble. Get a case as a workaround?
Nickdroid86 said:
I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.
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Within a couple of months my screen would wobble from front-to-back when open. It hasn't gotten any worse and I've had my Epic since a week after release here in the U.S. I honestly wouldn't worry about it too much, especially since there's not much you can do about tightening it.
I heard if you get a new epic that will fix your problem.
I must have gotten lucky. I've never had wobble problems and even after dropping it multiple times without a case it is still perfect : )
Sent from my SPH-D700 using XDA App
I bought my Nexus from Best Buy on Saturday... I love the phone, but it overheats really bad...I know people have been complaining about there's overheating but a Verizon rep told me that mine shouldn't get as hot as it does because it will swell... 2nd reason for taking it back is I have really bad signal.. and apparently verizon is now saying its imaginary... but again the rep told me she hadn't heard about anything that I have been reading on the internet and it was the second time I called and they tried the same thing twice to improve it...but it didn't work either time, so they think it is a faulty radio
Here is why I can't decide to take it back...I haven't dropped it at all but I am some how cursed by a few barely noticeable scratches and one noticeable one and I don't want Samsung to charge me full price for the phone.
I had to return my droid incredible 1 when I had it, and it had damage and they told me if HTC says anything they will have to charge full price.they never did, I was sent a replacement with no problem. However, that was HTC... this is Samsung and I don't know anything about them.
So what do you guys think?...will I have a problem returning it?
Sent from my Galaxy Nexus using XDA App
Unless you really beat the crap out of the phone, I'd be shocked if Best Buy gave you any problems.
You're still within the first 14 days so Verizon/Best Buy should replace your phone with a new one on the spot.
Get a battery temp measuring app, I use minimalistic widget so I don't know what app can, then see what it's at.
I think the thinness of the device lends itself to a more prominent temperature change - even though it's nothing different on other devices.
When my GN feels hot, it's around 42C, which is about what my previous phones reach.
I took it back with no problem...and my new phone seems to get a tad bit better signal...its not as spazmatic as my other one...my old one would fade in and out really badly...this one does, but it takes a little while for it to do it.
Also on my new one, for some reason the screen seems better...it seems to get better whites than my old one
So, for the past month and a half, I've been having some serious overheating issues with my E4GT, whether I have it rooted and a custom ROM flashed, or running stock. It has now gotten to the point where the phone smells..funky, near the camera on the back. Now, Sprint labels the battery as the culprit...twice now, they just give me a new battery saying the old was swollen, and that it is what was causing it to overheat. Completely ignoring that I state it smells like fried parts. Now, the batteries were all normal in appearance, mind you, not a bit swollen. No water damage either. It gets almost too hot to touch the screen at times, not dangerously, but uncomfortable. I only use the USB cable and wall adapter it came with, as well. ..Yet, battery life actually isn't terrible, go figure. This overheating happens whether I am using the crap out of my phone, or just leaving it sit idle.
Any ideas what to do from here? It makes it almost too hot to touch the screen at times, not dangerously, but uncomfortable, especially if it happens when I make a call. I only use the USB cable and wall adapter it came with, as well. I've made a habit of unplugging it when it says it's at a 100% charge, too.
I'm sick of Sprint shoving me aside every time I go there, which is three times now. So, if there are any ideas as to how I can get them to just replace the damn thing without spending 100 through insurance..lay it on me. I've searched the forums for a solution to this particular issue, no avail. Hell, if it takes purposely bricking for them to pay attention, then I'll do it, but that's on the back burner. Far far back.
I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing.
Apologies for the novel, guys and gals.
**...somehow the title ended up being just one word. Not sure how it got deleted. I blame cats. "Major overheating issue, getting the good ol' Sprint run-around.." <--should have been that.
Go to a different sprint store....they're being dicks, never had that issue at any sprint store in my area. You have a fault phone and it needs to be replaced.
Sent from my SPH-D710 using Tapatalk 2 Beta-5
I have been to two, but perhaps third one's the charm?
maruutah said:
So, for the past month and a half, I've been having some serious overheating issues with my E4GT, whether I have it rooted and a custom ROM flashed, or running stock. It has now gotten to the point where the phone smells..funky, near the camera on the back. Now, Sprint labels the battery as the culprit...twice now, they just give me a new battery saying the old was swollen, and that it is what was causing it to overheat. Completely ignoring that I state it smells like fried parts. Now, the batteries were all normal in appearance, mind you, not a bit swollen. No water damage either. It gets almost too hot to touch the screen at times, not dangerously, but uncomfortable. I only use the USB cable and wall adapter it came with, as well. ..Yet, battery life actually isn't terrible, go figure. This overheating happens whether I am using the crap out of my phone, or just leaving it sit idle.
Any ideas what to do from here? It makes it almost too hot to touch the screen at times, not dangerously, but uncomfortable, especially if it happens when I make a call. I only use the USB cable and wall adapter it came with, as well. I've made a habit of unplugging it when it says it's at a 100% charge, too.
I'm sick of Sprint shoving me aside every time I go there, which is three times now. So, if there are any ideas as to how I can get them to just replace the damn thing without spending 100 through insurance..lay it on me. I've searched the forums for a solution to this particular issue, no avail. Hell, if it takes purposely bricking for them to pay attention, then I'll do it, but that's on the back burner. Far far back.
Apologies for the novel, guys and gals.
**...somehow the title ended up being just one word. Not sure how it got deleted. I blame cats. "Major overheating issue, getting the good ol' Sprint run-around.." <--should have been that.
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I had the same problem and so did my woman. Do yourself a favor and download Calkulins battery saver E4GT ROM. I don't know how but it keeps the phone cooler. Seriously. Haven't had any over heating issues since. EL29 stock kernel always causes mine to heat up. Hope this helps
I've used that as well, but the thing still smells pretty bad whenever I use..well..anything. :/ I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing. I should add that to the initial post...
maruutah said:
I've used that as well, but the thing still smells pretty bad whenever I use..well..anything. :/ I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing. I should add that to the initial post...
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Click to collapse
Do you have insurance? You could always just brick it to the point where all ya get is the blue led of death and bring it in and tell them the thing just suddenly went off on ya and when you tried to turn it on this is what happened.
Do NOT try to damage it using water because they have these stickers inside the phone and on the battery that change colors when they come in contact with water so sprint will know, and laugh in your face.
my phone also gets very hot like in 120 range
You could send it to Samsung under warranty, and when u go to sprint make sure its a corporate service center and not a 3rd party "authorized service center". When you go in don't mention overheating at first start off with "my phone smells funny, like burning plastic and when I pick it up I notice the screen is very warm/hot to the touch and sometimes has issues with the touch responsiveness" this should get their attention away from the battery and more towards the internal issues, more than likely its the SOC that is overheating if it's hottest near the camera area of the phone
Sent from my SPH-D710 using xda premium
I've only had my Pixel XL for about 5 weeks. Yesterday was the first hot summer day when I used it in my non-air-conditioned car with the GPS navigating and music playing via Spotify and the Pixel XL shut down 3 times because of extreme overheating. Is this an issue with the phone? I've never owned any phone that ever did this before. If the Pixel XL is going to do that all summer it's going to be pretty useless.
Pixel support made me downgrade from Android O to Nougat because if there is anything wrong with your phone and you are running Android O they use that as an excuse to get rid of you and move on to the next sucker who bought one of these things. I seriously doubt that Android O had anything to do with it.
Support sent me a long and ludicrous list of ways to keep the Pixel XL from overheating. If you spend 900.00 on a premium phone you shouldn't need to baby it to keep it running. I'm thinking about getting a One Plus and just canceling my Fi Service if this keeps happening.
Anyone else have experience with the Pixel XL shutting down because of overheating?
Here are the tips from Pixel Support if the phone keeps overheating on Nougat:
Hi Joe,
Thanks for contacting Google Support!
This email is in regards to the chat conversation we are having right now, as discussed, once you roll back to Nougat update, please follow the recommendations below if the issue persists.
Your device may warm up with use. Letting the device ‘take a break’ from use or limiting/turning off features (even those running in the background) could remedy the situation. Here are some tips/suggestions:
Media apps (music, video games)
1) Close or turn off other apps and features that you're not using; they may be running in the background.
2) Discontinue using the media temporarily until the temperature normalizes.
User-installed apps
1) Put the device in safe-mode to disable 3rd party apps and see if the issue improves.
2) Try uninstalling recently installed apps to pinpoint the app causing the issue.
Display brightness
1) Manually setting the brightness to be very bright may contribute to higher device temperature.
2) Consider setting to auto brightness to manually reducing the brightness setting.
GPS / 3G / WiFi - prolonged data connectivity
1) Turn off feature when not in use.
2) Stop or limit use and allow device to cool down if it gets warm.
Exposure to direct heat
1) Remove from heat and keep away from direct heat or excessive sunlight.
Poor ventilation
1) Expose the device rather than keeping it tucked away in poor ventilated/tight areas (layers, small pockets, bags).
Cases
1) Don't use a case that covers the front and back of the device.
2) Use official case (available on Google Store in some countries).
Chargers
1) Don't use unofficial chargers which can overcharge and degrade the battery.
2) Use official charger (available on Google Store in some countries).
Daydream View
1) Daydream View requires high performance from the device. The device's temperature should stay within safe limits.
2) Remove any protective cases from the device to improve thermal ventilation.
3) If your device feels too hot, stop using Daydream View and allow the device to cool down.
Android Wear
1) Power off the device for 5-10 minutes and turn it on again.
2) Try using the watch for another day to see if your issue improves. If your watch is still warm after a day, reply to this email and let us know.
Thanks,
Madasu
The Google Support Team - Supervisor
Why are you complaining exactly?
You were beta testing O when this occurred right?
Ish happens when you beta test.
thats what beta testing is for.
We should all be thanking you because when we all finally install the release for O we will probably not have that issue.
Thanks
I'm complaining because the current version of Android O is stable enough not to cause the phone to repeatedly overheat and Pixel support has tried to blame Android O for problems I had with this phone when I was still on Nougat--like awful phone reception in many parts of the city, which wasn't a problem with the same carrier on my Nexus. Is that clear enough? I did some research and Pixels overheating is frequently mentioned as a problem for this phone before Android O was ever released. If this is a premium phone it should behave like one.
Applications available from the play store may not have been optimized for O yet, so while it may seem like a stable build it is marked as a beta because it is still a WIP. It's like asking for support here on a custom ROM, would you go complaining to the dev about their latest nightly not playing nice with whatever? No, the dev would ask you to try replicating the issue on the last known stable build so they can begin to determine where from there things went wrong.
With all that said, I also recommend trying this using Nougat and see if your issue persists before anything else. All the overheating issues I have seen are either from using daydream or a defective device that needed to be RMA'd
Phone overheated and shut down again --on Nougat this time. Pixel support says that doesn't mean there is anything wrong with my phone--they consider this acceptable and normal behavior for their 900.00 phone.
Yes well regardless of the price there are conditions in which electronic devices cannot survive.
You seem to be subjecting your phone to one of those conditions.
You arent the first one to experience overheating.
Many people have experienced over heating with devices a lot more expensive.
I for instance blew a hose on my jeep and drained the radiator, thank god it was a steel block and I didn't do any irreparable harm.
Jeeps dont have the luxury of a cut off system for over heating like your phone does.
parakleet said:
Yes well regardless of the price there are conditions in which electronic devices cannot survive.
You seem to be subjecting your phone to one of those conditions.
You arent the first one to experience overheating.
Many people have experienced over heating with devices a lot more expensive.
I for instance blew a hose on my jeep and drained the radiator, thank god it was a steel block and I didn't do any irreparable harm.
Jeeps dont have the luxury of a cut off system for over heating like your phone does.
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You're making excuses for Google which makes you either an employee or a moron. It's June. If Summer is a condition that this phone can't function under then it's crap. No excuses are possible --its just crap.
jhs39 said:
You're making excuses for Google which makes you either an employee or a moron. It's June. If Summer is a condition that this phone can't function under then it's crap. No excuses are possible --its just crap.
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Click to collapse
This is where I leave you.
Good luck.
like I mentioned earlier, you may have to RMA. Complain all you want, until you contact Google to get your device replaced you're beating a dead horse. Dude, we're people just like you trying to help you figure out what's up if you want to act like that go for it. It's your problem, not mine. Good luck.
I've contacted Google. This phone is 6 weeks old and was purchased from the Google Store. I not only have the standard warranty but I purchased the extended warranty because of the shabby way owners of the Nexus 6P were treated by Google and Huawei. I thought I was protecting myself by paying extra for the extended coverage--but if Google maintains that my phone is operating normally no warranty on the world will do me any good.
I've owned 100 dollar phones and 300 dollar phones and the Nexus 6p was a 600 dollar phone. I have lived in Chicago all my life and used all of these phones in the same city under the same exact conditions. I have never owned a phone before the 900 dollar Pixel XL that repeatedly overheated and shut down under the same conditions. And its only June! What is this phone going to do in July when it gets hot out every day?
It's disappointing that this XDA thread seems to be filled with Android fanboys who think it's a-ok for a 900 dollar phone to overheat and shut down as soon as the first hot summer days come along. I would have thought no reasonable person could possibly find that acceptable. Instead nobody on XDA offers useful suggestions, nobody on XDA offers support, understanding or empathy and as far as I can tell nobody on XDA seems to think the way my phone is behaving is unacceptable.
My conclusion is that the Pixel XL was only purchased by Android fanboys because of its prohibitive price, unlike previous Nexus devices that I owned, and that Android fanboys are every bit as useless and annoying as those of the Apple variety.
The XDA threads for Nexus devices are filled with smart people who provide useful feedback and help. The XDA threads for the Pixel XL are something different altogether. Dealing with people here is no better than dealing directly with Google.
if you purchased the extended warranty, then use it @jhs39 we can't call google for you
jhs39 said:
I've contacted Google. This phone is 6 weeks old and was purchased from the Google Store. I not only have the standard warranty but I purchased the extended warranty because of the shabby way owners of the Nexus 6P were treated by Google and Huawei. I thought I was protecting myself by paying extra for the extended coverage--but if Google maintains that my phone is operating normally no warranty on the world will do me any good.
I've owned 100 dollar phones and 300 dollar phones and the Nexus 6p was a 600 dollar phone. I have lived in Chicago all my life and used all of these phones in the same city under the same exact conditions. I have never owned a phone before the 900 dollar Pixel XL that repeatedly overheated and shut down under the same conditions. And its only June! What is this phone going to do in July when it gets hot out every day?
It's disappointing that this XDA thread seems to be filled with Android fanboys who think it's a-ok for a 900 dollar phone to overheat and shut down as soon as the first hot summer days come along. I would have thought no reasonable person could possibly find that acceptable. Instead nobody on XDA offers useful suggestions, nobody on XDA offers support, understanding or empathy and as far as I can tell nobody on XDA seems to think the way my phone is behaving is unacceptable.
My conclusion is that the Pixel XL was only purchased by Android fanboys because of its prohibitive price, unlike previous Nexus devices that I owned, and that Android fanboys are every bit as useless and annoying as those of the Apple variety.
The XDA threads for Nexus devices are filled with smart people who provide useful feedback and help. The XDA threads for the Pixel XL are something different altogether. Dealing with people here is no better than dealing directly with Google.
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Whelp with that said. Go pound sand. If you can't get Google to replace you're faulty device because you're a little push over, then that's you're problem. Don't get mad at everyone else for not knowing whether or not you're phone is actually busted.
My pixel gets hot under very specific and limited circumstances. I RMA'ed my first one for this reason and now my second one does the same thing. Also, I got this second one on June 6th, little over a week ago.
So the conditions that make my pixel get very hot, very fast is this. Looking at XDA on Chrome, gets my phone HOT. It stutters, lags, and battery nosedives. A few other non mobile optimized sites warm it up, or sites with alot of ads, but XDA is basically un-browsable on it on Chrome. I'm on the O beta, and also using Chrome beta, but it acted this way on N too. So I just stay off the website and only use the app.
It's kinda annoying but everything else seems to work fine, so I'm not going to RMA another one.
I ride around with my Pixel XL in a black car, connected to my head unit, running Android Auto, Maps, and Spotify. The only thing I'm not doing that you probably are is running the screen at full bright.
I can give that a whirl to see if I can duplicate it, but as of right now I've never had an overheat shutdown.
Some questions:
Where do you have your phone mounted?
What kind of mount?
Is your phone in a case?
Do you have the same overheat problem if you place the phone in a different location with the same apps running? (say, in a cup holder or dash cubby?)
UPDATE: One hour of driving. Black car. Black interior. Mostly sunny. 85F ambient temp. Nougat 7.1.2 (5/17). Verizon network. Cell, WiFi, Bluetooth, and GPS radios enabled. Maps running. Spotify streaming via BT. Phone plugged into quick-charger. Screen full bright (100%). No holder in this car, so it was kept in the center console. No case. White phone. Windows open.
Result - did the phone get hot? Yes, it got hot, but not uncomfortably so. Did it overheat? No. Did it shutdown or display any other thermal alert? No, it did not.
So, either your phone is generating a hell of a lot more heat than mine, or something about where you have it mounted or the mount is causing a lot of heat buildup. If you've window mounted or dash mounted, consider vent mounting. Especially if you've a black phone and the sun's beating on it through the windshield. Also, if your mount either covers a great deal of the phone or has foam padding pressing against the back, consider switching out the mount for one that doesn't. That ****'s just an insulator and lets heat build up.
Mine has been very hot unplugging it from the usb cable for android auto in my vehicle but I haven't experienced anything yet like on the 6P. While I loved the design and some features that it had over the Pixel...that thing was a farking overheating throttling all the timepiece of shiite.
I tried the Pixel XL on Android O and the phone overheated. I tried Nougat and the phone overheated. I tried a custom Rom (DU) and the phone hasn't overheated yet, but the normal temperature of the battery when I'm in my air conditioned apartment iand the phone is completely idle s between 90-100F. Is that normal for this phone or should I press Google for an RMA? The only. othervthing I can think of is taking off the case and seeing if that makes a positive difference but I've been using Spigen cases on my last few phones and never had a problem with them.
Any constructive feedback would be appreciated. Anyone know what the normal operating temperature on this phone should be?
The reason of overheating may have to do with the SD821. If that is the case then there is no work around. The reason why I didn't buy the Pixel XL was because of the SD821. However i will buy the Pixel XL 2 with either SD835 or SD836.
dieselhazza said:
The reason of overheating may have to do with the SD821. If that is the case then there is no work around. The reason why I didn't buy the Pixel XL was because of the SD821. However i will buy the Pixel XL 2 with either SD835 or SD836.
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Well that sucks. I know the processor in my Nexus 6P was supposed to have overheating issues but I thought that had been solved with the processor used in the Pixel.
Pixel Support offered to RMA my phone but they will send a refurbished one in its place and since the phone isn't even 6 weeks old and I paid 900 for this thing at the Google Store getting stuck with a refurb so fast seems like a rip-off. The Pixel XL already seemed like a ripoff at 900 for a new one--but for a refurb?
A replacement might not even be any better if the CPU is to blame like you suggest. I'm tempted to just sell this thing, go back to using my 6P until the inevitable boot loop of death and then get a One Plus. I will definitely never buy another Google device after getting burned twice in a row.
Instead of bashing Google, let's try to resolve this issue.
I would try installing an app to see if you have any wake locks. What's great about Android vs iOS is we have deep sleep. So when that phone shuts off your CPU goes down exponentially. If you are having heat issues, it could be your phone failing to go into deep sleep. I am on a non rooted phone and I get over 7 hours of screen on time and my phone lasts me easily a day and a half. Do you have anything synced? I check all my stuff manually besides Facebook and Snapchat. I would turn everything else off. Also I had a battery case and they all caused my phone to have wakelocks. I have read if you do not use the charger that comes with the device aka car chargers not from Google for the pixel, then I would assume that would give you heat issues. Are you having any other problems besides heat?
Dj21Oh said:
Instead of bashing Google, let's try to resolve this issue.
I would try installing an app to see if you have any wake locks. What's great about Android vs iOS is we have deep sleep. So when that phone shuts off your CPU goes down exponentially. If you are having heat issues, it could be your phone failing to go into deep sleep. I am on a non rooted phone and I get over 7 hours of screen on time and my phone lasts me easily a day and a half. Do you have anything synced? I check all my stuff manually besides Facebook and Snapchat. I would turn everything else off. Also I had a battery case and they all caused my phone to have wakelocks. I have read if you do not use the charger that comes with the device aka car chargers not from Google for the pixel, then I would assume that would give you heat issues. Are you having any other problems besides heat?
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The primary problem is that the phone seems to run hot even when it's completely idle. Pixel support claims to have no information regarding what an acceptable temperature range is for this phone so I have no way of knowing whether my phone is running warmer than it should. They did offer to RMA my phone but admitted they would be sending me a refurbished one in return. The phone was 900 dollars and I bought it from the Google Store less than 6 weeks ago. I don't think they should be sending me a used phone. Any charger is going to make the phone warmer because that's the nature of the quick charge technology. GPS use according to the list Google sent me will make the phone warmer. GPS use also drains the Pixel battery quickly, so it's pretty much impossible to use the GPS on a long drive without also using a car charger at some point. I'm using the exact same car charger I used with my Nexus 6P and had zero overheating issues with that phone--at least that I'm aware of. The phone definitely ran much cooler than my Pixel does but the boot loop of death that plagues that phone is likely caused by too much heat for the solder to withstand over time--similar to the LG phones that also permanently bootloop. It's possible Google is trying to avoid a similar issue with the Pixels and that they are programmed to shut down before damage can occur. The problem is that I need a phone where I can reliably use the GPS and a car charger simultaneously on a hot day. The Pixel left me stranded because the phone kept overheating and I had to keep pulling off the highway to let it cool down so I wouldn't get lost. Google considers cool down periods for the Pixel normal and says so in the long list they e-mailed me of all the things that can cause the Pixel to overheat. I don't think Google should have sold this phone in the first place if they thought there was a good chance that it would overheat and shut down if you were using the GPS and a car charger at the same time. I'm still thinking about selling this phone and buying something cheaper and more reliable. I didn't pay a fortune for this phone only to be told by Google that it's fragile and needs to be treated with kid gloves.
I've tried to use the phone without a case. I tried a custom rom and kernel. I tried Greenify. I tried Naptime. The phone just continues to run at a high temperature no matter what I do. Maybe I do need to RMA the phone but getting stuck with someone else's used phone after paying so much for this thing really pisses me off. If I had a problem with a Samsung phone they would replace it with a brand new one in full retail packaging. Google should do the same.
Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...
houston_ said:
Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...
Click to expand...
Click to collapse
Is this a question.....post it in the Q&A section......
Edit :
I have mine 2.5 years now, no issues at all. There will always be people with problems and always people without. Consider it luck. That's it, not sure why there should be a whole thread dedicated to the obvious. So either get over it and buy a new phone or sort it with HTC......
Cheers.
Same. Have had my phone since launch and the only problems i had were with battery... and they were software issues so i was able to fix them... with the amount of times my phone has dropped i'm surprised I haven't faced more issues. For me the hardware on this phone is 10/10
Well, wasn't about to star a QA on this topic.
More like a discussion, which was right in the place I posted it. Even the title is a question, it wasn't obvious a normal question I really need a answer about.
@bilibox
I love the hardware too! The phone is awesome, else I wouldn't have changed the battery in the first place.
But even before touching the phone interiors, I had problems with the touchscreen.
I thought it may be a drop damage, since I had a few accidents with it.... But never something really bad, only dropping from like 20cm bed etc.
It survived every time!
My first faulty touchscreen was without any incident at all.
I belive to remember I just charged it over night, last drop was a few weeks ago...
Won't say it can't be the fall it has taken damage by...
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Right now I need the electro shock therapy like 3 times a day to have the part of the screen responsive for a while.
Even my phone is not in use, it will fail again....
This failure is soo random and fixable permanently (after I put it back together when it was working, fixing it with double sided tape, it worked) it still fails after gluing the screen in the backcover....
I have orders one last replacement part, the screen incl. Touch and stuff, to have this repaired....
If this won't work... Well... I was recommending htc to everyone who wanted a really good phone with awesome support in case of a damage.
I can't do that anymore, since I have these random problems with only the touch....
Yesterday it brake while watching a few videos on yt....
I really really hope... HOPE!... This is only a hardware issue...
With the new screen I even get some "original" adhesive to put it place... Maybe this will help....
The failure is obviously connected to pressure....
Since I was able to fix this problem by "bending" the phone. (bending... I was trying to bend it, I just pressed the screen and the edges... Really tough phone we have here)
To new readers:
No I don't want a answer on the title question, just tell me about your issues with the hardware of this phone.
The only thing i read all the time is "bending" and "dropping" a fall from 20 inches or even less distance would not hurt the device....yeah of course, from what planet do you come from.
This whole topic/discussion/Q&A is a absolute waste of time.
I'm very sorry for all the inconvenience you've been through with the device but complaining about it here is useless. And after 2.5 years of existence of this device there would be and endless list of topics here at xda about hardware failure if that would be significant. So i would recommend using the existing ones......if you can't find any that would confirm your bad luck.
Get over it.
houston_ said:
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Click to expand...
Click to collapse
Read well my friend...
After the warranty repair I haven't dropped the phone at any time.
And well... Instead of nearly 2 years with dropping, the new screen only survived a few month (5-6) without dropping.
The only thing I have done was replacing the battery.
And my repair was easy as f., since the replacement adhesive of the last repair was crap and wasn't really sticky at all.
There was no bending at all while the repair.
The bending was a way to fix the unresponsive parts of the screen as a temporary solution.
I bet, if I pry the screen out again, the touch will work again without problems...
Even if I need more force since my last repair, since I have properly glued the screen in place.
It is not like I don't know what I am doing... Tbh, I have no idea why the shocks work as a temp solution...
But for the rest, I am more in the electronics as in Android itself.
And if the screen fails at these random reasons, there has to be a malfunction with the way of picking up the signal from the touchscreen layer of the screen...
By using deforming force this problem gets better or worse it seems this connection seems way to fragile... I will look into this once my replacement arrives.