[Q] Screen Wobble - Epic 4G Q&A, Help & Troubleshooting

My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.

Nobody has tried to fix it and if you take a look at the slide mechanism you'll see why, there is no way to tighten it.
Texted while driving

Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
Click to expand...
Click to collapse
I had this issue on two of the first Epics within the first 30 days. It was disappointing how they could have those issues on such a large number of phones. I didn't come across any solution while looking for one. If you can get it replaced somehow, and get one that doesn't wobble, try for that.
Sent from my SPH-D700 using XDA App

Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
Click to expand...
Click to collapse
I took mine to the sprint store and I watched the tech disassemble my whole phone. He tried to tighten the mechanism but it didn't help at all. So I started talking to him about the problems I've been having about not being able to update my PRL or profile and the poor battery life I've been having since updating to EC05 and ended up ordering a replacement. It will be a refurb but I decided to roll the dice and hope that I get a phone that isn't as bad as my phone when it comes to screen wobble. Drives me crazy when I have the phone closed and it teeters like an unstable table when I'm using the touch screen.

I bricked my phone 2 days ago and got a new replacement for free and no more wobble
my old one wobbled like crazy which i had since it came out and one of the first people to get it..
So the newer builds definitely have improved sliders
i can confrim this cause all my family has epics and non of theme wobbled like my first phone and they all got them like 4 to 6 months after it came out
my new phone doesnt wobble at all now
my old one did even tho i never dropped it or i was never rough with it
the new one is great
Looks like you got a new refurb one
good luck and hopefully no wobble

Mines woobled out the box. I always bought htc phones and this is my first non htc phone. And let me tell you something. Htc phones wooble more and lcd screen fail all the time. So I didn't get bothered at all by the epics slight wooble.
Sent from my SPH-D700 using Tapatalk

I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.

I gave up on trying to get replacements. The one I have now has a wobble but hasn't gotten any worse than the day I opened it.
I don't use cases, but I tried one at the store and it actually stopped the wobble. Get a case as a workaround?

Nickdroid86 said:
I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.
Click to expand...
Click to collapse
Within a couple of months my screen would wobble from front-to-back when open. It hasn't gotten any worse and I've had my Epic since a week after release here in the U.S. I honestly wouldn't worry about it too much, especially since there's not much you can do about tightening it.

I heard if you get a new epic that will fix your problem.

I must have gotten lucky. I've never had wobble problems and even after dropping it multiple times without a case it is still perfect : )
Sent from my SPH-D700 using XDA App

Related

[Q] Evo 4 days old, screen having physical issues already.. Help

I just bought my phone 4 days ago, and I'm having issues with the screen responsiveness. It just freezes up at times, sometimes it thinks one finger is touching it and does the whole zoom in/out thing when I touch it, randomly issues commands, touch buttons at the bottom don't respond, and only way it works for a lil again is to touch the power button to turn the screen off and back on. I have a link attached which shows the main problem area is when a lil pressure is put near the bottom, everything starts getting glitchy. It does this with all 3 ROMs I've used, which is another thing, I have to un root it so I can bring it to the sprint store. Since it's a brand new phone, and only 4 days old so far, do you think they will just replace it with another new model, or a refurb? I'd be extremely mad if it's a refurb since it's still in the 30 days. They also added TEP to my plan which I havent taken off yet. But since this is a hardware issue..
http://www.youtube.com/watch?v=I7-sNFfQhMY
The video doesn't even begin to show all the problems, but that's one I can replicate pretty well by holding it at the bottom.
Sometimes you get a bad phone HTC isn't perfect since you are within 30 sprint will switch it for a new one no charge.
Just go get a replacement
like others have said get a replacement simple and easy
CheesyNutz said:
like others have said get a replacement simple and easy
Click to expand...
Click to collapse
Eh, I'm on my third replacement, and gettng the last wasn't exactly "simple and easy ". Oh, and guess what needs to get replaced again due to another faulty display (interestingly this is the first phone I'm returning for the display... unless you count screen separation)?
Order a replacement, and when you get it, don't walk out of the store until you're sure the phone is working as it should.
Make sure they are not going to place an upgrade 20.00 fee on your bill.I had a bad screen as far as lifting up out of the frame from the bottom and light leaking out.When I went online a few days later to view my bill there was a upgrade fee and I had to call them but it was painless just had to give up about 5 minutes to get it done.
Just FYI
I'm really hoping when I go in tomorrow, they can return my phone and get a NEW one on the spot. I dont want them telling me they have to order it, etc, because I know they have a lot in stock. Do I just tell them I want a replacement because my screen is messing up when touching the rim of the screen? I really hope I dont get hassled. The phone is back to stock, S-ON, fully unrooted.
This video shows the issue even more. It's so bad today, I can barely use the phone
http://www.youtube.com/watch?v=qW5f1nHUmwY
I got my replacement today, brand new, hardware 0004. My first one was 0003. I am slightly disappointed because I can tell I have the "bad" screen version. It has a much more yellow tint to it than my first one. My rebate is also going to be declined now unfortunately, and it's going to be a hassle I can already tell.
Edit: I thought I have the worse screen, but it looks a lot better than the youtube comparison video I have seen. It also fades the different brightness settings rather than a solid quick change using power control. It still is a tad more yellow I think. I hope I can root this one just as easy as my last one.

[Q] Suddenly, my Epics colors change when I open my slider. Help?

Hey guys. I've had my Epic since a few days after launch, and have loved it so far. Tried the Dk28 updates, but went back to 2.1 (BS 1.6 at the moment).
Anyways, a day or two ago I noticed that when I even begin to open my keyboard (even if I only slide it out a half inch) the contrast and sharpness changes on the screen. It's almost like on windows if you went from 32 bit color to 256 colors. It looks like ****. It has never done this before, and I've been running BS 1.6 for like the last 2 months. Also, it hasn't experienced any drops or other trauma recently. So i have no idea what could have happened. Any suggestions would be nice. I'm hoping it's not a hardware problem... Lol.
Sounds like hardware unfortunately. That's what I would think if this problem started all of a sudden
Yeah, it was totally random. I had it plugged in at work last night, and when i took it off charge, and went to open it (I dont use my hardware keyboard that much anyways) to type a long text. I noticed it. Such an odd problem though, it dosen't mess any of the use of the phone up, like I said it's almost like someone turned my colors down on a desktop. Odd. Oh well. I figured I'd ask.
Any other input, or confirmation that it is indeed hardware and Im screwed? I tried reflashing BS kernel, and that did me no good (I didnt think it would)... but what kind of hardware malfunction would cause the screen to only go ****ty when being slid open/with keyboard locked open? It looks great with the phone closed, in portrait or landscape mode...
Guess I'll be calling in the insurance here soon.
More than likely its hardware. It could just a loose wire when you open the screen it pulls on it. I would first try to Odin back to complete stock and then maybe open the part where the keyboard is connected to the screen and make sure everything is tight and then go back to the insurance if that doesn't fix it.
Sent from my SPH-D700 using XDA App
Wait, it should be covered under some sort of warranty right? (pending an unroot, LOL) I bought it near launch which was only 5 months ago... but I think this phone has a year warranty. I never hurt it and it still looks near mint... so maybe a warranty turn in would be a 100 dollars cheaper way to go about it... I'll have to call Sammy sometime soon. After testing the Odin to stock. I'm gonna do that very soon, will report back.
I think the warranty is only good for 30 days. After that, it's TEP

Will it get worse? Screen Flex Issue

I got my One X over a month ago and all was good. My nephew dropped the phone last week and the phone screen got scratched quite a bit and the phone started playing up. WiFi kept dropping, software freezing. So since I still had insurance with my network I ordered a replacement. I received the replacement yesterday and when I pressed down the the sides of the phone I could see ripples all the way to the top of the screen. I called up and got a replacement for the replacement and it arrived today. Phone was completely drained in battery :S but I let it charge and then tested out the screen. Flex is still there but slightly less. This one is much more usable the the other but I was wondering, will it get worse? Do not remember this problem on my old one. Is it worth getting another replacement or should I stick with it?
Thank you
(1st was HT24, 2nd was SH24, 3rd is HT24)
And now I found a bright white pixel on the screen :crying: I'm seriously considering asking for another, but I'm dreading how bad that one will be.
I do also have a flex on my HOX. I own it already for 3 month. But it doesn't get worse. I think you should not worry about it.
I have no screen flex unroll I push really hard on ny screen and even then its only where I've pressed doesn't spread across the screen.
I would ask for a replacement but that's just me I take things back for the smallest of issues
Sent from my HTC One X using xda app-developers app
treebill said:
I have no screen flex unroll I push really hard on ny screen and even then its only where I've pressed doesn't spread across the screen.
I would ask for a replacement but that's just me I take things back for the smallest of issues
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
See the thing is that the new one I received today shows the flex when I push on the side of the screen but but doesn't spread as much as the 2nd one. Seems to be fine with normal use. I'm just hoping it doesn't get worse as the screen is used more. I have 14 days to get this replacement replaced again so I will let you know how I get on.
Any more views would help!
Thank you
mujj said:
See the thing is that the new one I received today shows the flex when I push on the side of the screen but but doesn't spread as much as the 2nd one. Seems to be fine with normal use. I'm just hoping it doesn't get worse as the screen is used more. I have 14 days to get this replacement replaced again so I will let you know how I get on.
Any more views would help!
Thank you
Click to expand...
Click to collapse
You have 14 days so wait for like 10 then get one anyway might get a perfect one
Sent from my HTC One X using xda app-developers app
It doesn't affect it. You won't notice it with day to day use either as you won't be pushing that hard.
Sent from my iPhone using Tapatalk

Quality of certified like new replacement from VZW?

Hey all,
Having some charging issue with my device that will likely necessitate a replacement device. I've been hesitant to make the move given the quality issues of CLNR with Verizon in the early months of the GNex existence.
For those who have recently received replacements, did you encounter much problem? It seemed like the issues were mainly related to the screen or reception issues. I had my Gnex since day 1 and never had any dropped calls or weak/fluctuating 4G signal. I'm hesitant to give it up!!
Thanks in advance!
I just got a replacement 2 weeks ago and mine has been great. No issues at all. But every device is different
Sent from my Galaxy Nexus using xda premium
Its probably the charger cable,battery the USB port is broke. I suffered similar issues with a CLN HTC incredible. Try switching batteries cables or adapters. If all else fails take it back
I had similar issues with my original galaxy nexus after owning it for 8 months. The replacement they shipped me the ear piece on it didn't work. Sent that one back and the one after it I've had for almost 4 months now with no problems. A lot of it is just random bad luck, if I was you I'd send the old one in and hopefully your luck will hold up.
Sent from my Galaxy Nexus using xda app-developers app
It might be a good time for a refurb, considering VZW just retired the phone.. Is it possible the remaining Gnex stock was pulled for refurbs?
About two weeks ago I got mine replaced by verizon due to my phone having charging issues as well. I went into the store, didn't call before hand.
I had flashed back to stock before i went in. Told the girl there that it wasnt charging right and i have multiple batteries and they all do the same. she went to look up on some database if others were reporting similar issues (there were none). after giving her my phone number and 5 minutes later she said a replacement is on the way and to mail my old one back in the same box (shipping was paid for)
I was very pleased by how quick and painless it all was. She never touched or looked at my phone at all and asked hardly any questions. my phone also had a chip in the screen (about 2 cm at the bottom right, no cracks though)
the replacement phone had a sticker saying "like new" replacement but it was absolutely pristine. absolutely 100% perfect cosmetically and works great as ever (screen colors seemed better than my original one imo).
Thanks for the heads up. Went ahead with the replacement. Will wait and see.
Sent from my Nexus 7 using Tapatalk HD
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
kl323 said:
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
Click to expand...
Click to collapse
Nothing to worry about. Mine also had a chip in the bottom right corner (about 1/4 in long and 1/8 in high) as well as light scratches near the top of the screen. Luckily the chip did not develop a crack, but none-the-less, the lady at the VZW store didnt say anything of it even when i pointed it out, and my return was accepted with no charges incurred.

Should I exchange my phone?

Today, I dropped my phone on the carpet from my desk and the auto-rotate stopped working. Upon searching for solution, I found that quite some people had same issue and fixed it by tapping it. After 30 minutes also playing around with it lightly banging on the cushioned surface, I finally got the auto rotate back. Now, I bought it through Best Buy, and afaik it is possible to return the phone within 14 days almost no questions asked. Should I exchange for new one hoping it wouldn't happen again? 2 years of having droid razr M I never experienced such issue even though I dropped it numerous times so I'm concerned that it may happen again.
dreamjaeil said:
Today, I dropped my phone on the carpet from my desk and the auto-rotate stopped working. Upon searching for solution, I found that quite some people had same issue and fixed it by tapping it. After 30 minutes also playing around with it lightly banging on the cushioned surface, I finally got the auto rotate back. Now, I bought it through Best Buy, and afaik it is possible to return the phone within 14 days almost no questions asked. Should I exchange for new one hoping it wouldn't happen again? 2 years of having droid razr M I never experienced such issue even though I dropped it numerous times so I'm concerned that it may happen again.
Click to expand...
Click to collapse
If you're worried about it becoming an issue again, and just the fact that if you drop it again it could re-occur, so I say go for it. Go into best buy and tell them what happened and say you are worried about it and they will probably exchange it especially if you are with in the 14 day time period. I've never had this problem before so other than that I don't really know what else to say.
The rotation stopping is due to the battery being knocked loose. I wouldn't worry too much about it.

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