Is the touchscreen of the 10 junk? - HTC 10 Questions & Answers

Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...

houston_ said:
Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...
Click to expand...
Click to collapse
Is this a question.....post it in the Q&A section......
Edit :
I have mine 2.5 years now, no issues at all. There will always be people with problems and always people without. Consider it luck. That's it, not sure why there should be a whole thread dedicated to the obvious. So either get over it and buy a new phone or sort it with HTC......
Cheers.

Same. Have had my phone since launch and the only problems i had were with battery... and they were software issues so i was able to fix them... with the amount of times my phone has dropped i'm surprised I haven't faced more issues. For me the hardware on this phone is 10/10

Well, wasn't about to star a QA on this topic.
More like a discussion, which was right in the place I posted it. Even the title is a question, it wasn't obvious a normal question I really need a answer about.
@bilibox
I love the hardware too! The phone is awesome, else I wouldn't have changed the battery in the first place.
But even before touching the phone interiors, I had problems with the touchscreen.
I thought it may be a drop damage, since I had a few accidents with it.... But never something really bad, only dropping from like 20cm bed etc.
It survived every time!
My first faulty touchscreen was without any incident at all.
I belive to remember I just charged it over night, last drop was a few weeks ago...
Won't say it can't be the fall it has taken damage by...
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Right now I need the electro shock therapy like 3 times a day to have the part of the screen responsive for a while.
Even my phone is not in use, it will fail again....
This failure is soo random and fixable permanently (after I put it back together when it was working, fixing it with double sided tape, it worked) it still fails after gluing the screen in the backcover....
I have orders one last replacement part, the screen incl. Touch and stuff, to have this repaired....
If this won't work... Well... I was recommending htc to everyone who wanted a really good phone with awesome support in case of a damage.
I can't do that anymore, since I have these random problems with only the touch....
Yesterday it brake while watching a few videos on yt....
I really really hope... HOPE!... This is only a hardware issue...
With the new screen I even get some "original" adhesive to put it place... Maybe this will help....
The failure is obviously connected to pressure....
Since I was able to fix this problem by "bending" the phone. (bending... I was trying to bend it, I just pressed the screen and the edges... Really tough phone we have here)
To new readers:
No I don't want a answer on the title question, just tell me about your issues with the hardware of this phone.

The only thing i read all the time is "bending" and "dropping" a fall from 20 inches or even less distance would not hurt the device....yeah of course, from what planet do you come from.
This whole topic/discussion/Q&A is a absolute waste of time.
I'm very sorry for all the inconvenience you've been through with the device but complaining about it here is useless. And after 2.5 years of existence of this device there would be and endless list of topics here at xda about hardware failure if that would be significant. So i would recommend using the existing ones......if you can't find any that would confirm your bad luck.
Get over it.

houston_ said:
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Click to expand...
Click to collapse
Read well my friend...
After the warranty repair I haven't dropped the phone at any time.
And well... Instead of nearly 2 years with dropping, the new screen only survived a few month (5-6) without dropping.
The only thing I have done was replacing the battery.
And my repair was easy as f., since the replacement adhesive of the last repair was crap and wasn't really sticky at all.
There was no bending at all while the repair.
The bending was a way to fix the unresponsive parts of the screen as a temporary solution.
I bet, if I pry the screen out again, the touch will work again without problems...
Even if I need more force since my last repair, since I have properly glued the screen in place.
It is not like I don't know what I am doing... Tbh, I have no idea why the shocks work as a temp solution...
But for the rest, I am more in the electronics as in Android itself.
And if the screen fails at these random reasons, there has to be a malfunction with the way of picking up the signal from the touchscreen layer of the screen...
By using deforming force this problem gets better or worse it seems this connection seems way to fragile... I will look into this once my replacement arrives.

Related

TouchScreen stopped working on FROYO

been through several reboots and taking battery out and resetting the phone. cant figure out if its hardware or software related thats making the touchscreen stop working. i tried going back to Winmo and still touchscreen isnt working. i think the phone got a little wet the day it stopped working, but was in my pocket all day. (not drenched... my pants were just damp). anyway when android boots up i get this...
no irqf_trigger set_type function for irq 190 (kaisergpio)
msm_i2c msm_i2c.0: error waiting for notbusy
would this be something that i could replace and it still work? ive tried taking out the battery and holding down the power button to discharge the phone compeletely. i am running dzo's froyo and the latest 7_26 kaiser nbh. i removed the overclock and nothing seems to help. this is the part i was looking at (http://cgi.ebay.com/HTC-8925-Tilt-TyTN-II-Kaiser-LCD-Digitizer-Touch-Screen-/170469159819?cmd=ViewItem&pt=PDA_Accessories&hash=item27b0c0f38b)
any help is appriciated
It does sound like a touchscreen failure, and moisture is the biggest cause of mobile phone failures, believe me, my workplace can get as many as 230 mainboards a day from repair facilities, most are obvious liquid damaged, and we wash them, dry them and send them back.
However lcd's and touchscreen are a totally different matter, you cannot wash them, that destroys them, so the only thing that can be done is replacement usually.
The link looks to me to be a full kaiser replacement screen assembly, and at a good price too, but be aware that the problem may be the connector itself, where the screen joins the flexi, since most often moisture affects these rather than anything else, due to the small gaps between the pins which are perfect for shorting out when they get wet, if you remove the screen carefully, and closely examine the connectors they may have a fine greyish furry coating, if so a light brush with fine bristle brush should get rid of most of the short, allowing it to work again, if you are going to be disassembling the phone to fix the screen, it's worth trying this first.
You could also try putting the phone in a warm place for a day before doing this, just to make sure it's completely dry.
Got the same problem on froyo, but I didn't got it wet. It looks like there's something bad with froyo, but I don't know what exactly. I think getting back to the stock firmware would help. I will try it tomorrow, because my USB socket is broken for a long bit of time, so I was flashing from SD card, but my reader broke too :/
I had the same problem with touchscreen on froyo with the same errors. I thought my kaiser was going dead, but helps me taking battery out. Now everything is ok.

[Q] Backlight starting to die?

Don't know if anyone else is experiencing this with their Play but as of a week or two ago the backlight started acting strange. The backlight will randomly stay off when I push the power button with the slider gamepad closed. Only way to make it come on is to pop out the slider. It seems to be random, and if I push on the slider edge slightly with my thumb with the slider closed the backlight randomly flickers, ranging from slight to severe.
The display is still working despite the backlight issues, I can open apps, and use the phone normally but the backlight flickers on and off. Makes it especially hard to use the phone in the dark.
Phone has never been dropped once.
I've replicated this problem with a variety of roms, both custom and stock. It's definitely not app related or even custom kernel related. It happens on a fresh wipe with stock rom with stock kernel. It happens on CM7 with custom kernel.
I'm curious if anybody else is experiencing this. It would tell me if it's just an isolated incident or if others are having this problem.
Sounds like a faulty connection to the backlight to me.
I had the same problem 2 days ago. Then I couldn't get my phone screen on at all!
I sent my phone back to Sony, even thought I bought it second hand. Phoned them up and talked to them. They asked what time of year I bought it so I said around August and then they gave me the address to send it to. Now I'm just waiting to see what happens next.
If your going to send your phone to Sony for repair then make sure you put the fresh firmware back on and un-root your phone as that breaks the warranty (unless they don't know about it)
Hope I helped you. If I did then click the thanks button
Sounds like a faulty ribbon cable to me. (cable that connects the screen to the rest of the phone)
You wouldn't need to drop it for that to go bad, It could just be a case of opening and closing the gamepad or lot.
Yeah good thoughts, most likely the ribbon. That really sucks because I've only had the phone for 7 months, and I've taken excellent care of it. Sounds like a major design oversight.
Mine is probably near complete failure at this point. It's taking a lot more effort to keep the screen on now. Fearing soon it won't work at all.
In hopes that this might help someone else down the line, I was able to fix my problem. Yesterday the screen pretty much quit and I had no choice but to try and solve it myself or buy a new phone.
Using this disassembly video as a visual aid I carefully pulled my phone apart: http://www.youtube.com/watch?v=-3n5ZfkqhzE
You'll need a torx T5 tool to pull out all the screws but they are cheap.
Underneath the phone and jammed into the screen ribbon was a rather thick hair just hanging out. Somehow it buried itself in there. I removed it, unplugged and replugged the screen ribbon and cleaned the dusty inside with a q-tip and reassembled it all together.
It works fine now, so hopefully this helps someone else avoid having to pony up for a new phone. For those under warranty probably best to send back but for those like me with no warranty it's worth the shot.

Strip of touchscren not working

Hi guys. I know many of you have had touchscreen problems and whatnot, i searched but it seems like this one is a bit different from usual. Yesterday the phone was totally fine; i woke up this morning and it had a lot of touchscreen problems: at first it registered touches without me doing anything, but after a couple of reboots it was just unresponsive. After another reboot and some messagging, the problem reduced to a strip on the screen simply not working. The strip is located exactly where the first notification on the status bar is (like when you receive a message and you click on that notification). I have the trueancestor stats bar buttons, so that zone is a tad more down than usual. Anyway, all I did yesterday was a quick game. I think it may be the flex cable not working because of the sliding, but it happened all of a sudden, not gradually. I must say that some weeks ago I had the same "registers touches by itself" issue when typing, but a simple reboot was enough. I tried doing factory reset, but nothing so far. Also I can't use pc companion to flash everything stock back (I unlocked bootloader months ago, even though I relocked it; I dunno if it's locked or not right now), and I can't seem to find a working flashtool download link -_-. I don't think that would help much, it probably is a hardware problem, but who knows. I'm on true ancestor 1.6 LE, stock kernel.
Any help would be great, as I fear the phone will get refused in assistance because of bootloader unlocking.
Did your phone had contact with water? When my screen had contact with water it registered touches randomly.
it didn't. it has a screen protector anyway; but that's not the problem for sure. it doesn't register randomly, simply a strip doesn't work now...
Hardware problem. Could be flex cable or digitizer.
Today there were two moments it began to work again, but a few minutes after each one the problem came back. Sigh...
Mine does that when the screen is moist or my hands are too oily. Are you sure you're working in a dry environment?
mhh... exactly that? I dunno, my hands are dry and i think the screen is too; it has a quite thick screen protector (the skinomi one), so even if it got moist that shouldn't be a problem, right? I'm now living in a different town and that may have changed something, but the problem didn't show up until now, and it was sudden.
Also, I noticed that using gamekeyboard on a certain profile I had buttons placed on the strip, and pressing hardware keys mapped to those buttons actually works. This restricts the problem just to the actual finger-touch-detecting mechanism. Does anyone know anything about this?
Edit: lol I heated the phone up a bit with a hair dryer. It works now. I hope it will last and I'll not have to do this again over and over

LG G3 D855 Screen flickers and fade to darkness

Hi and thank you for checking my thread
I have a problem with my G3 as described in the tittle, I did the Paper trick I saw on YouTube but sadly it didn't work
After a while I found out that placing a piece cut from Credit card under the CPU might work and I did , but one week later I had the same problem, likely I can just click sleep button and it returns to normal
After these many problems I decided to give up on it and sell it, but I need a permanent Fix so I don't get involved in Cheating
Also , does replacing motherboard will fix the issue ?
Does G4 Worth it now ? I know about bootloop problem
Probably is a bad motherboard
When my G3 finally died (digitizer went bad), I just replaced it with a used G4 for $150. That was like 6 months ago. The phone has been phenomenal. I know there is many who say that every G4 will bootloop eventually, but I really don't see how thats possible if you just browse google for the issue. Yeah, a lot of people had the problem, but if everyone did you wouldn't see the G4 still being sold at a ton of outlets, and you would see hundreds of links to the issue. I think there was a large batch of them that were bad... and they got past QC, but the vast majority of them are probably fine.
resinis said:
Probably is a bad motherboard
When my G3 finally died (digitizer went bad), I just replaced it with a used G4 for $150. That was like 6 months ago. The phone has been phenomenal. I know there is many who say that every G4 will bootloop eventually, but I really don't see how thats possible if you just browse google for the issue. Yeah, a lot of people had the problem, but if everyone did you wouldn't see the G4 still being sold at a ton of outlets, and you would see hundreds of links to the issue. I think there was a large batch of them that were bad... and they got past QC, but the vast majority of them are probably fine.
Click to expand...
Click to collapse
Replacing the Motherboard will fix the issue ?
Yea, i saw "1 month/year after" Reviews on youtube and no one montion the bootloop issue, people ask them in comments and they reply that the phone works normal with no issues
Thank you for replying dude appreciate it
I was skeptical at first, but by baking the motherboard in the oven did the trick for me. It has been a couple of hours now an no flickering, no black screen and no troubles. And i know i'm asking for Murphy to come and bite my as*, but as a little trick, i'd like to suggest before putting the mobo in the oven to try something: i have an old Akasa X4 cpu cooler which has metal fins which are removable. I took one of those things and cut a square a little bit smaller than the power IC to the right of the SoC and then cut another one the exact same size then stacked the two one on top of each other, making sure to not short any capacitor around the IC and then put the metal shield back, making sure to put pressure on the IC. Then preheated the oven at roughly 180 degrees celsius, then put the motherboard SoC face up into the preheated oven on three balls of aluminium foil, one at the bottom near the micro usb, and the others to balance the motherboard, like a BMW Isetta, and put the timer for 10 minutes. After these nervous 10 minutes, I took out the mobo and let it to cool at room temperature for ~30 minutes. And voila, now it works. I do hope that it is going to last, and i will be very careful with this phone, unlike the previous owner. Seriously, how can you put a freaking button (small one, from a shirt) between the SoC and the mid-frame? Crazy. And that's why i got it for ~8000 JPY (about 70 bucks).
Takadi said:
Hi and thank you for checking my thread
I have a problem with my G3 as described in the tittle, I did the Paper trick I saw on YouTube but sadly it didn't work
After a while I found out that placing a piece cut from Credit card under the CPU might work and I did , but one week later I had the same problem, likely I can just click sleep button and it returns to normal
After these many problems I decided to give up on it and sell it, but I need a permanent Fix so I don't get involved in Cheating
Also , does replacing motherboard will fix the issue ?
Does G4 Worth it now ? I know about bootloop problem
Click to expand...
Click to collapse
I had a similar problem for about two months. I tried the paper thing over the camera sensor and I felt like it helped some but the problem still continued. The screen would just slowly go dark with vertical lines running through it. All apps would still work in the background while this was happening. I could boot to TWRP and this problem never happened while in TWRP which was odd. Seemed like if it was a screen issues or hardware malfunction it would happen all the time. That's when I decided to just flash back to stock. I was thinking about getting the S8 anyways so what the hell. I flashed to stock 10B and took every single OTA. Took all night but I've been running stock for over a day now and the issue has not replicated itself one time since reverting back to stock. I was on RR Nougat and Fulmics when it happened prior. Has to be a root or Rom issue?
Pozman1 said:
I had a similar problem for about two months. I tried the paper thing over the camera sensor and I felt like it helped some but the problem still continued. The screen would just slowly go dark with vertical lines running through it. All apps would still work in the background while this was happening. I could boot to TWRP and this problem never happened while in TWRP which was odd. Seemed like if it was a screen issues or hardware malfunction it would happen all the time. That's when I decided to just flash back to stock. I was thinking about getting the S8 anyways so what the hell. I flashed to stock 10B and took every single OTA. Took all night but I've been running stock for over a day now and the issue has not replicated itself one time since reverting back to stock. I was on RR Nougat and Fulmics when it happened prior. Has to be a root or Rom issue?
Click to expand...
Click to collapse
Just wondering if your G3 is still functioning without the issue.
It really feels like a hardware issue but as you pointed out it didn't happen in TWRP... but like many, I encounter the issue when the phone gets a bit warm (>35C), so maybe TWRP and your stock android is not as hot as RR Nougat? Then again, I'm on MM when this happened...
Update: Actually the flicker n fade happened to me in TWRP while I was backing up. The temperature read about 60C.
I had bigger problems with my g3 and they started as follows
Problem 1. camera not being detected and crashing. 2. Reboot once a while which got worse over time. 3. Bluetooth sketchy and WiFi not connecting. 4. Sd card being ejected and mounted constantly. 5. Mobile data stopped working.
Solution: baked it in the oven 10min with cpu side up at 185c removed to cool 4 30min. Problems gone for the meantime.
This morning at work my D852 died with the exact same screen fades to black and would only stay on for at most like 10 seconds and would only come on again after the processor cooled enough. I came across this youtube video.
https://www.youtube.com/watch?v=UF1s4RCZAvc
Since I didn't have any copper foil tape, I substituted with Aluminum foil tape and placed the tape in the same places as detailed in the video. (copper works better than aluminum for heat dispersal)
My phone is now back to normal and hasn't shown any issues with the past 5 hours since I applied the fix.
UPDATE: My phone has worked perfectly for several days now until I turned on the GPS from Cell Tower to High Accuracy and it immediately started to die again. Once it cooled down I was able to get to the settings screen to turn off GPS and it went back to functioning like normal
How to fix
I tried the paper trick and it did not work. No need to replace the motherboard or the phone. The issue is just a bad connection between the motherboard to the LCD display.. Probably due to dirt (in my case, I found that quite a few places in my motherboard had corrosion buildup). Here is the fix...
1. Remove battery cover and Unscrew The back plastic from the base of the phone to get to the motherboard.
2. Disconnect all the connectors from the motherboard.
3. Scan the motherboard for anything unusual. (My motherboard had corrosion on several different places).
5. Clean any dirt or corrosion with lint-free cloth. (I didn't have one so I had to use a Q-tip).
*if needed, Dip the cloth in rubbing alcohol to assist in cleaning. make sure that the cloth is JUST BARELY Damp and not dripping, otherwise you will risk water-damaging the phone. If you use rubbing alcohol, make sure that you dry the spot right after you wipe it.
6. Once you have cleaned the motherboard, check the base of the phone and clean any dirt from here also.
7. Replace the motherboard, re-connect the connections, screw on the back, and put the battery cover back on.
Viola! Mine has been working like new for 4 days so far with no issues...
Takadi said:
Hi and thank you for checking my thread
I have a problem with my G3 as described in the tittle, I did the Paper trick I saw on YouTube but sadly it didn't work
After a while I found out that placing a piece cut from Credit card under the CPU might work and I did , but one week later I had the same problem, likely I can just click sleep button and it returns to normal
After these many problems I decided to give up on it and sell it, but I need a permanent Fix so I don't get involved in Cheating
Also , does replacing motherboard will fix the issue ?
Does G4 Worth it now ? I know about bootloop problem
Click to expand...
Click to collapse
So a permanent fix is a new motherboard or a new screen?

HTC 10 Half of Display Not Working After Screen Replacement

The battery on my HTC 10 was completely shot and needed to be replaced. I'm a careful person by nature and this being my first phone repair, I bought an extra screen just in case something happened getting it apart. Followed a guide by jerryrigeverything on how to take apart the phone, got the battery replaced, everything seemed to go smoothly. When I went to test the display before screwing everything together, the new screen I installed lit up, but the right half of the display only showed as a repeating segment from the middle of the screen. Thinking the connector was loose, I disconnected and reconnected the display and made sure everything was tight: same problem. I reinstalled the original display, which I made sure had worked after cutting through the adhesive before I disconnected it, and now the old display is also showing the same issue.
The touch screen on the broken side of the display still works, I'm able to type PIN numbers and whatnot even though I can't see them properly. Only thing I can think of is maybe the connection actually got some debris or something inside of it? I don't think I damaged anything, as I was super careful, but it was also my first time opening up a phone.
Sorry for the inefficiently worded post. Any help would be really appreciated.
Did you resolve this?
I have exactly the same issue you describe after my screen replacement (with two new screens) Believing the first was a dud.
I have done many screens/batteries on my m7, m8's previously never having a problem.
I'm currently back to running my M8 and miss my 10!
Anyone reading this and has any suggestions they are all welcome!!
Thank you in advance
Exactly the same issue this guy has
https://youtu.be/RpdCuMiTOn8
I'm now wondering if it is just bad aftermarket screens?
Has anyone else replaced their screen successfully, if so where did you get the screen?
Thanks Rory
I have been having the same problem. I just tested screen number 4 that has the same exact problem. Is there a specific brand that is known to test well?
I dropped my 10 in water at work...believe it was a salty water at that. It stopped working completely. I opened the phone to check the internal components for damage and I broke the LCD doing so. I replaced the battery and the screen at almost the same time. I think it may have been a week or two apart.
The battery is still working. The screen worked initially but the phone kept getting really hot and the heat kills the phone. I tried keeping it cool at all times which kept it operational. It hasn't been activated since I quickly replaced the phone with another of my lines upgrades. I went back to the phone to check it out and try using it as a replacement for my daughter but the screen no longer works.
The battery charges just fine...the led light indicates that well. I've tried reinstalling it several times with no success getting the screen working again. I tried the original screen to check and I could see light and it was responding but its not usable so I'm stuck with a phone that has a new non-working display. I think the brand was called DIYRepair or similar.
If anyone has encountered this and has advice...I'd be happy to try anything.

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