I bought my Nexus from Best Buy on Saturday... I love the phone, but it overheats really bad...I know people have been complaining about there's overheating but a Verizon rep told me that mine shouldn't get as hot as it does because it will swell... 2nd reason for taking it back is I have really bad signal.. and apparently verizon is now saying its imaginary... but again the rep told me she hadn't heard about anything that I have been reading on the internet and it was the second time I called and they tried the same thing twice to improve it...but it didn't work either time, so they think it is a faulty radio
Here is why I can't decide to take it back...I haven't dropped it at all but I am some how cursed by a few barely noticeable scratches and one noticeable one and I don't want Samsung to charge me full price for the phone.
I had to return my droid incredible 1 when I had it, and it had damage and they told me if HTC says anything they will have to charge full price.they never did, I was sent a replacement with no problem. However, that was HTC... this is Samsung and I don't know anything about them.
So what do you guys think?...will I have a problem returning it?
Sent from my Galaxy Nexus using XDA App
Unless you really beat the crap out of the phone, I'd be shocked if Best Buy gave you any problems.
You're still within the first 14 days so Verizon/Best Buy should replace your phone with a new one on the spot.
Get a battery temp measuring app, I use minimalistic widget so I don't know what app can, then see what it's at.
I think the thinness of the device lends itself to a more prominent temperature change - even though it's nothing different on other devices.
When my GN feels hot, it's around 42C, which is about what my previous phones reach.
I took it back with no problem...and my new phone seems to get a tad bit better signal...its not as spazmatic as my other one...my old one would fade in and out really badly...this one does, but it takes a little while for it to do it.
Also on my new one, for some reason the screen seems better...it seems to get better whites than my old one
Related
Well, My first generation EVO ran fairly well for about 4 months and then all Hell broke loose. Random reboots ranging from 2-10 times a day. I was unable to solve this issue no matter what methods I tried. I read about this issue that had impacted a wide array of EVO owners and it came down to 2 different categories of problem, hardware and software divisions.
First off, this issue has been effecting EVOs with AND without root. Meaning there is no clear justifiable reasoning that rooting your EVO may cause these things to occur. Heck, my friend bought a BRAND NEW 2nd generation Evo just last month and 2 days after he had bought it, he was showing it to me at the exact moment it started to freeze and reboot. It ended up doing it 5 times within the 3 hours we were at the mall together. It was enough aggravation for him to decide to swap it out at Sprint and sure enough, it rebooted right in front of the Sprint rep and he gladly gave my buddy a new one.
There were a bunch of people that just disabled data and started experiencing the problem thereafter, but they were able to resolve the situation simply by enabling data once more. Even though that, in its self, is an unusual and inexcusable flaw, it's no big deal compared to the other side of this problem.
The hardware issue seems to stem from overheating and the pattern is that the reboots occur either during phone calls, using juice extracting applications, or multitasking with many apps open. Upon further digging for clues, I found out what MAY be causing this problem just from a common sense standpoint and why it effects even the Droid X:
Because both the EVO and Droid X have large 4.3" Displays that are LCDs and not LED (AMOLED or RETINA) and are crammed into a very thin body, they generate a lot of heat that resonates to the motherboard. AMOLED and RETINA displays take up less power and create less heat than standard LCD displays. In addition, Samsung's cheap plastic may actually be a benefit to HTC's more expensive aluminum unibody because the metal body is just a magnet for that heat and retains most of it within the guts of the phone. Same can be said about the Droid X even though it uses less metal than the HTC.
I'm very convinced that this is the source of the problem, although I cannot verify it. I never had this problem with my Nexus One and I was way more of a hardcore user on that phone than my EVO. Heck, I was scared to be on the EVO for long periods of time just because of how paranoid this reboot issue had made me. I'm very disappointed in HTC and hope they rebound soon because I've always been a fan. Since my first EVO, I've switched to the Epic 4G and while I definitely don't think Samsung's build quality touches that of HTC, I will say that the reliability issues associated with the EVO are enough to keep me away from it. I really hope that this AMOLED shortage is resolved by next summer. I will never buy another Large LCD display phone again!
I never used my Evo not being rooted and I had some issues (with the various guides out). I finally got it rooted but since day one the phone locks up randomly and reboots. It might be heat related....seems to happen when its warm.........
Coming from an iPhone i have to say I'm EXTREMELY annoyed at this. i just want a damn phone that works at this point. WTH.
Its my work phone but I'm out of the country. I'm going to ask the phone group if they can replace mine for me. This is ridiculous.
I don't think it's heat
I had this issue with my daughter's phone. Hot or cold, wiped and reimaged it would sometimes reboot and loop 10 to 20 times. I finally had oit replaced by Sprint
Im having this problem. Ive noticed that when it reboots and i get it to turn on the phone temp is usually at 100 degrees or more, once it cools down i can resume what im doing until it starts to warm up again. Needless to say next week ill be getting my replacement phone, hope they dont give me any trouble.
So, for the past month and a half, I've been having some serious overheating issues with my E4GT, whether I have it rooted and a custom ROM flashed, or running stock. It has now gotten to the point where the phone smells..funky, near the camera on the back. Now, Sprint labels the battery as the culprit...twice now, they just give me a new battery saying the old was swollen, and that it is what was causing it to overheat. Completely ignoring that I state it smells like fried parts. Now, the batteries were all normal in appearance, mind you, not a bit swollen. No water damage either. It gets almost too hot to touch the screen at times, not dangerously, but uncomfortable. I only use the USB cable and wall adapter it came with, as well. ..Yet, battery life actually isn't terrible, go figure. This overheating happens whether I am using the crap out of my phone, or just leaving it sit idle.
Any ideas what to do from here? It makes it almost too hot to touch the screen at times, not dangerously, but uncomfortable, especially if it happens when I make a call. I only use the USB cable and wall adapter it came with, as well. I've made a habit of unplugging it when it says it's at a 100% charge, too.
I'm sick of Sprint shoving me aside every time I go there, which is three times now. So, if there are any ideas as to how I can get them to just replace the damn thing without spending 100 through insurance..lay it on me. I've searched the forums for a solution to this particular issue, no avail. Hell, if it takes purposely bricking for them to pay attention, then I'll do it, but that's on the back burner. Far far back.
I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing.
Apologies for the novel, guys and gals.
**...somehow the title ended up being just one word. Not sure how it got deleted. I blame cats. "Major overheating issue, getting the good ol' Sprint run-around.." <--should have been that.
Go to a different sprint store....they're being dicks, never had that issue at any sprint store in my area. You have a fault phone and it needs to be replaced.
Sent from my SPH-D710 using Tapatalk 2 Beta-5
I have been to two, but perhaps third one's the charm?
maruutah said:
So, for the past month and a half, I've been having some serious overheating issues with my E4GT, whether I have it rooted and a custom ROM flashed, or running stock. It has now gotten to the point where the phone smells..funky, near the camera on the back. Now, Sprint labels the battery as the culprit...twice now, they just give me a new battery saying the old was swollen, and that it is what was causing it to overheat. Completely ignoring that I state it smells like fried parts. Now, the batteries were all normal in appearance, mind you, not a bit swollen. No water damage either. It gets almost too hot to touch the screen at times, not dangerously, but uncomfortable. I only use the USB cable and wall adapter it came with, as well. ..Yet, battery life actually isn't terrible, go figure. This overheating happens whether I am using the crap out of my phone, or just leaving it sit idle.
Any ideas what to do from here? It makes it almost too hot to touch the screen at times, not dangerously, but uncomfortable, especially if it happens when I make a call. I only use the USB cable and wall adapter it came with, as well. I've made a habit of unplugging it when it says it's at a 100% charge, too.
I'm sick of Sprint shoving me aside every time I go there, which is three times now. So, if there are any ideas as to how I can get them to just replace the damn thing without spending 100 through insurance..lay it on me. I've searched the forums for a solution to this particular issue, no avail. Hell, if it takes purposely bricking for them to pay attention, then I'll do it, but that's on the back burner. Far far back.
Apologies for the novel, guys and gals.
**...somehow the title ended up being just one word. Not sure how it got deleted. I blame cats. "Major overheating issue, getting the good ol' Sprint run-around.." <--should have been that.
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I had the same problem and so did my woman. Do yourself a favor and download Calkulins battery saver E4GT ROM. I don't know how but it keeps the phone cooler. Seriously. Haven't had any over heating issues since. EL29 stock kernel always causes mine to heat up. Hope this helps
I've used that as well, but the thing still smells pretty bad whenever I use..well..anything. :/ I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing. I should add that to the initial post...
maruutah said:
I've used that as well, but the thing still smells pretty bad whenever I use..well..anything. :/ I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing. I should add that to the initial post...
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Do you have insurance? You could always just brick it to the point where all ya get is the blue led of death and bring it in and tell them the thing just suddenly went off on ya and when you tried to turn it on this is what happened.
Do NOT try to damage it using water because they have these stickers inside the phone and on the battery that change colors when they come in contact with water so sprint will know, and laugh in your face.
my phone also gets very hot like in 120 range
You could send it to Samsung under warranty, and when u go to sprint make sure its a corporate service center and not a 3rd party "authorized service center". When you go in don't mention overheating at first start off with "my phone smells funny, like burning plastic and when I pick it up I notice the screen is very warm/hot to the touch and sometimes has issues with the touch responsiveness" this should get their attention away from the battery and more towards the internal issues, more than likely its the SOC that is overheating if it's hottest near the camera area of the phone
Sent from my SPH-D710 using xda premium
Hey all,
Having some charging issue with my device that will likely necessitate a replacement device. I've been hesitant to make the move given the quality issues of CLNR with Verizon in the early months of the GNex existence.
For those who have recently received replacements, did you encounter much problem? It seemed like the issues were mainly related to the screen or reception issues. I had my Gnex since day 1 and never had any dropped calls or weak/fluctuating 4G signal. I'm hesitant to give it up!!
Thanks in advance!
I just got a replacement 2 weeks ago and mine has been great. No issues at all. But every device is different
Sent from my Galaxy Nexus using xda premium
Its probably the charger cable,battery the USB port is broke. I suffered similar issues with a CLN HTC incredible. Try switching batteries cables or adapters. If all else fails take it back
I had similar issues with my original galaxy nexus after owning it for 8 months. The replacement they shipped me the ear piece on it didn't work. Sent that one back and the one after it I've had for almost 4 months now with no problems. A lot of it is just random bad luck, if I was you I'd send the old one in and hopefully your luck will hold up.
Sent from my Galaxy Nexus using xda app-developers app
It might be a good time for a refurb, considering VZW just retired the phone.. Is it possible the remaining Gnex stock was pulled for refurbs?
About two weeks ago I got mine replaced by verizon due to my phone having charging issues as well. I went into the store, didn't call before hand.
I had flashed back to stock before i went in. Told the girl there that it wasnt charging right and i have multiple batteries and they all do the same. she went to look up on some database if others were reporting similar issues (there were none). after giving her my phone number and 5 minutes later she said a replacement is on the way and to mail my old one back in the same box (shipping was paid for)
I was very pleased by how quick and painless it all was. She never touched or looked at my phone at all and asked hardly any questions. my phone also had a chip in the screen (about 2 cm at the bottom right, no cracks though)
the replacement phone had a sticker saying "like new" replacement but it was absolutely pristine. absolutely 100% perfect cosmetically and works great as ever (screen colors seemed better than my original one imo).
Thanks for the heads up. Went ahead with the replacement. Will wait and see.
Sent from my Nexus 7 using Tapatalk HD
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
kl323 said:
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
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Nothing to worry about. Mine also had a chip in the bottom right corner (about 1/4 in long and 1/8 in high) as well as light scratches near the top of the screen. Luckily the chip did not develop a crack, but none-the-less, the lady at the VZW store didnt say anything of it even when i pointed it out, and my return was accepted with no charges incurred.
Has your nexus gone bad? Suffered from a damaged speaker, fried CPU, broken screen or similar? Here's the thread to share your exprerience.
Personally I bought my Nexus, brand new on September/October 2012. Sometime on August 2013 a got caught up in an endless bootloop, even odin or similar tricks couldn't save the day so took it to the repair centre (Smartec Greece) and had it back after 4-5 hours with a new motherboard. Pretty fast- problem solved, didn't have to pay something, even though I never got to know which part actually gone bad.
That's about it. I also have replaced stock battery with a new one as the old one was draining faster than the speed of light, no matter what rom I was on.
So let me hear ya!!!!
The goddamn USB port issue, couldn't charge my phone, until I poked that little bugger in there to rise it up a little, created such a hassle
Sent from my Galaxy Nexus using xda app-developers app
adellon92 said:
The goddamn USB port issue, couldn't charge my phone, until I poked that little bugger in there to rise it up a little, created such a hassle
Sent from my Galaxy Nexus using xda app-developers app
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You were lucky, after a year and a half of use my USB finally took a sh*t completely. Luckily the insurance I use has no deductable so I had to fire up my old Incredible 2 for a few days while I waited for a replacement. I'm so glad we have nandroid. All I had to do is unlock the bootloader on my new device, put TWRP back on and restore my nandroid. No hassle really.
WOW!
itasoulas said:
Has your nexus gone bad? Suffered from a damaged speaker, fried CPU, broken screen or similar? Here's the thread to share your exprerience.
Personally I bought my Nexus, brand new on September/October 2012. Sometime on August 2013 a got caught up in an endless bootloop, even odin or similar tricks couldn't save the day so took it to the repair centre (Smartec Greece) and had it back after 4-5 hours with a new motherboard. Pretty fast- problem solved, didn't have to pay something, even though I never got to know which part actually gone bad.
That's about it. I also have replaced stock battery with a new one as the old one was draining faster than the speed of light, no matter what rom I was on.
So let me hear ya!!!!
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The same happened to me but I let the battery drain and then charge it for a bit to eneter recovery mode to restore from a back up. Why didnt you do that? I think your problem wasnt just a bootloop problem.
Powerbutton becoming faulty.
Sometimes worked sometimes didnt
Trashed my charge port one morning getting out of bed with a bad hangover..Forgot my phone was plugged and snapped the port right off :crying: I just bought a new charge port flex from ebay for $10 and replaced it myself in about 20 mins
itasoulas said:
Has your nexus gone bad? Suffered from a damaged speaker, fried CPU, broken screen or similar? Here's the thread to share your exprerience.
Personally I bought my Nexus, brand new on September/October 2012. Sometime on August 2013 a got caught up in an endless bootloop, even odin or similar tricks couldn't save the day so took it to the repair centre (Smartec Greece) and had it back after 4-5 hours with a new motherboard. Pretty fast- problem solved, didn't have to pay something, even though I never got to know which part actually gone bad.
That's about it. I also have replaced stock battery with a new one as the old one was draining faster than the speed of light, no matter what rom I was on.
So let me hear ya!!!!
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Click to collapse
Last year my Nexus dropped into the sea, but luckily survived
My Nexus's battery was damaged so from phone service I got a new one in 2012.
Then My Galaxy Nexus got a screen burn-in ("ghost image") and in the phone service they changed a screen, but my Nexus got that screen burn-in again..
Everything have worked so fine and I never used any other kernels on my Nexus, than the stock ones by Google and CM's kernel and ofc. my modified CM kernel., I have tried some custom kernels, but I never liked any custom kernel. My Nexus has scratches on its cases but screen has always been clean and good. :3
I'm really happy, that my Nexus looks like a new one, but only that screen burn in is annoying
I am on handset number five; one blown earpiece, two cracked screens and the last one had the interface between the digitizer and the motherboard come loose. I was able to wedge some paper between the battery door and phone body to make it work until the replacement came in. Thankfully I got the phone when beat buy had them for free and ponied up for the service plan.
Sent from my Galaxy Nexus using Tapatalk
Have mine for 2 years... only problem is an oled burn where the notification bar clock is... the green and red oleds have less brightens on lower brightenes levels... apart from that everything ok.
Sent from Asus MemoPad FHD ME302C
I'm past the 1.5 year mark with my gnex and the only issue I have so far happened when it fell from my recliner while connected to the charger. The micro-usb metal piece on the cable got bent from the impact and since then I get a weird buzz/rattle when the phone vibrates. Had to reduce the vibrator strength on fancy kernel to get rid of that specific annoyance.
This has been the case for about 8 months now and the phone is still charging fine. Why I don't know is if this is a symptom that will eventually lead to the dreaded no-charging issue that some have shared here.
Had to change whole charging strip. Gnex was showing frequent charging/discharging and battery would drain within an hour!
Sent from my Galaxy Nexus using xda app-developers app
1.5 year old phone. Volume-up button doesn't work, and hasn't for some time. To increase volume, I have to press volume down and then move the slider up on-screen. No big deal. Also had the USB port break a couple of months ago and had to get it changed. Otherwise it runs fine. Still on stock 4.2 ROM, I keep the GPS switched off most the time, and also have all the lower-level Google sync stuff disabled (screw Google), and battery typically lasts a day and a half of average usage.
Had the Galaxy Nexus since release day and it served me well. It was fast and I only went through a few. Last October I got my Note 3 so I retired my G'Nex, but now I'm going to be using it as a MP3 Player that I can just leave in my car vs using my Phone all the time. Just looking for a Rom that turns it into the Android version of an IPOD touch.
Hey all... Just wondering if anyone here with an Edge has also tried any of the other 2015 flagship phones, and if so what are your thoughts? Obviously you chose the Edge but what were some of the deciding factors?
I have a G4 and looking to dump it. Not sure if I want the Edge or if I wanna wait to see what the One Plus has to offer....
Thanks!
Never even gave that a thought, nothing compares to my gold edge.
Pp.
I had the G4 for almost two weeks. Though I did like the feel of the leather back, I had to return it. This was the first LG phone I had ever bought. Loved it initially, but soon found that it was very laggy, got uncomfortably hot with 10 minutes of internet use & was slow on wi-fi. I Really wanted to like the phone! It did not live up to my hopes. When I talked to T-Mobile, I was told that all my issues were common. Had to move on.
edripiii said:
I had the G4 for almost two weeks. Though I did like the feel of the leather back, I had to return it. This was the first LG phone I had ever bought. Loved it initially, but soon found that it was very laggy, got uncomfortably hot with 10 minutes of internet use & was slow on wi-fi. I Really wanted to like the phone! It did not live up to my hopes. When I talked to T-Mobile, I was told that all my issues were common. Had to move on.
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My biggest issue with going for a phone with non removable/expandable storage is my phone doubles as my 'iPod' and I have about 40GB of music I need to store on the phone. I guess the 128GB would be my best option... You say you had the G4; Hows battery life compare between the two phones? Its easy to read reviews about that kind of stuff, but if someones witnessed it first hand, I'd rather take their word.
chrisokaly said:
My biggest issue with going for a phone with non removable/expandable storage is my phone doubles as my 'iPod' and I have about 40GB of music I need to store on the phone. I guess the 128GB would be my best option... You say you had the G4; Hows battery life compare between the two phones? Its easy to read reviews about that kind of stuff, but if someones witnessed it first hand, I'd rather take their word.
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At first, I was getting great battery life. Moderate use throughout the day and still have 70% battery left at 7pm when I would get home from work. That 70% kept dropping when the overheating outstayed started. At the end, I was down to 40% when getting home.