[Q] Overheating - Samsung Epic 4G Touch

So, for the past month and a half, I've been having some serious overheating issues with my E4GT, whether I have it rooted and a custom ROM flashed, or running stock. It has now gotten to the point where the phone smells..funky, near the camera on the back. Now, Sprint labels the battery as the culprit...twice now, they just give me a new battery saying the old was swollen, and that it is what was causing it to overheat. Completely ignoring that I state it smells like fried parts. Now, the batteries were all normal in appearance, mind you, not a bit swollen. No water damage either. It gets almost too hot to touch the screen at times, not dangerously, but uncomfortable. I only use the USB cable and wall adapter it came with, as well. ..Yet, battery life actually isn't terrible, go figure. This overheating happens whether I am using the crap out of my phone, or just leaving it sit idle.
Any ideas what to do from here? It makes it almost too hot to touch the screen at times, not dangerously, but uncomfortable, especially if it happens when I make a call. I only use the USB cable and wall adapter it came with, as well. I've made a habit of unplugging it when it says it's at a 100% charge, too.
I'm sick of Sprint shoving me aside every time I go there, which is three times now. So, if there are any ideas as to how I can get them to just replace the damn thing without spending 100 through insurance..lay it on me. I've searched the forums for a solution to this particular issue, no avail. Hell, if it takes purposely bricking for them to pay attention, then I'll do it, but that's on the back burner. Far far back.
I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing.
Apologies for the novel, guys and gals.
**...somehow the title ended up being just one word. Not sure how it got deleted. I blame cats. "Major overheating issue, getting the good ol' Sprint run-around.." <--should have been that.

Go to a different sprint store....they're being dicks, never had that issue at any sprint store in my area. You have a fault phone and it needs to be replaced.
Sent from my SPH-D710 using Tapatalk 2 Beta-5

I have been to two, but perhaps third one's the charm?

maruutah said:
So, for the past month and a half, I've been having some serious overheating issues with my E4GT, whether I have it rooted and a custom ROM flashed, or running stock. It has now gotten to the point where the phone smells..funky, near the camera on the back. Now, Sprint labels the battery as the culprit...twice now, they just give me a new battery saying the old was swollen, and that it is what was causing it to overheat. Completely ignoring that I state it smells like fried parts. Now, the batteries were all normal in appearance, mind you, not a bit swollen. No water damage either. It gets almost too hot to touch the screen at times, not dangerously, but uncomfortable. I only use the USB cable and wall adapter it came with, as well. ..Yet, battery life actually isn't terrible, go figure. This overheating happens whether I am using the crap out of my phone, or just leaving it sit idle.
Any ideas what to do from here? It makes it almost too hot to touch the screen at times, not dangerously, but uncomfortable, especially if it happens when I make a call. I only use the USB cable and wall adapter it came with, as well. I've made a habit of unplugging it when it says it's at a 100% charge, too.
I'm sick of Sprint shoving me aside every time I go there, which is three times now. So, if there are any ideas as to how I can get them to just replace the damn thing without spending 100 through insurance..lay it on me. I've searched the forums for a solution to this particular issue, no avail. Hell, if it takes purposely bricking for them to pay attention, then I'll do it, but that's on the back burner. Far far back.
Apologies for the novel, guys and gals.
**...somehow the title ended up being just one word. Not sure how it got deleted. I blame cats. "Major overheating issue, getting the good ol' Sprint run-around.." <--should have been that.
Click to expand...
Click to collapse
I had the same problem and so did my woman. Do yourself a favor and download Calkulins battery saver E4GT ROM. I don't know how but it keeps the phone cooler. Seriously. Haven't had any over heating issues since. EL29 stock kernel always causes mine to heat up. Hope this helps

I've used that as well, but the thing still smells pretty bad whenever I use..well..anything. :/ I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing. I should add that to the initial post...

maruutah said:
I've used that as well, but the thing still smells pretty bad whenever I use..well..anything. :/ I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing. I should add that to the initial post...
Click to expand...
Click to collapse
Do you have insurance? You could always just brick it to the point where all ya get is the blue led of death and bring it in and tell them the thing just suddenly went off on ya and when you tried to turn it on this is what happened.
Do NOT try to damage it using water because they have these stickers inside the phone and on the battery that change colors when they come in contact with water so sprint will know, and laugh in your face.

my phone also gets very hot like in 120 range

You could send it to Samsung under warranty, and when u go to sprint make sure its a corporate service center and not a 3rd party "authorized service center". When you go in don't mention overheating at first start off with "my phone smells funny, like burning plastic and when I pick it up I notice the screen is very warm/hot to the touch and sometimes has issues with the touch responsiveness" this should get their attention away from the battery and more towards the internal issues, more than likely its the SOC that is overheating if it's hottest near the camera area of the phone
Sent from my SPH-D710 using xda premium

Related

[Q] Returning phone question

Looks like my Galaxy 2 has some kind of battery issue. It could just be the battery, but I think something is screwed up internally. Anyway, has anyone gotten a brand new phone out of Sprint?
I want to take it in, but there's NO WAY I'm accepting a refurb...
Any tips on getting a new one?
If the issue is related to the battery taking a long time to charge, then that's just a Samsung phone thing. Their phones usually charge slowly.
And what's wrong with a Refurb phone? It's a broken phone that was fixed back like new, but it's still the same phone that was used, so you can't sell it as new.
It's like if a car get's in a wreck, but then you replace every single part in the car and make it like it was when it first was bought. You can't sell it as new, because it's not, so it's refurb.
Unless you just had a bad experience with something refurb, then I don't see why not to get one. I know this is off topic, but my first GameCube lasted 2 years, a refurb that I was able to get as a replacement is still running perfectly, and I got the refurb in 2005.
Nah, the battery issue isn't that simple.
It won't even charge when the phone is turned on; I have to keep the phone off to charge it. If its on, it charges ridiculously slow, and on top of that, sometimes the battery overheats and it stops charging altogether.
I don't like refurbs plain and simple.
well its a 50/50 if u will get referb or new. the past 3 phones i have gotten were new due to the manufacture date on the back stated what day. but then again that was a evo shift. i am still waiting to get this phone (this week). either way if its referb, the onlything they keep in the phone is the motherboard, everything else is replaced, but u keep ur old bat. the motherboards with the processors are the expensive part. so you are getting a brand new phone with the same motherboard. if the issue persists then bring the phone back in, simple 1 2 and 3.
Edit: ALSO with most sprint repair stores you go to can fix it on the spot with brand new parts.
saj1jr said:
Looks like my Galaxy 2 has some kind of battery issue. It could just be the battery, but I think something is screwed up internally. Anyway, has anyone gotten a brand new phone out of Sprint?
I want to take it in, but there's NO WAY I'm accepting a refurb...
Any tips on getting a new one?
Click to expand...
Click to collapse
Good luck. Let me know how it went.
Sent From My Evo Killer!!!
I'll probably take it in tomorrow.
I just had it charging with the phone turned on, and I got the warning saying the battery temp is too high and it's going to stop charging. It ended up charging about 7% over the course of 2 hours plugged in, and at some point it overheated.
What a pain the ass. I hate dealing with this crap, especially with something I spent over $400 on.
saj1jr said:
I'll probably take it in tomorrow.
I just had it charging with the phone turned on, and I got the warning saying the battery temp is too high and it's going to stop charging. It ended up charging about 7% over the course of 2 hours plugged in, and at some point it overheated.
What a pain the ass. I hate dealing with this crap, especially with something I spent over $400 on.
Click to expand...
Click to collapse
sooner the better, its def a hardware issue, or battery which if its battery they make you pay for a new battery since its not under warranty.....
What do you mean it's not under warranty? Anyway, I took it in today, they said it looks like the battery so they had to order me one. Free of charge..

Running hot and buggy

Okay so I will let you know the history of my phone before i start.
No water or falling dmg at all, I Have taken care of this thing like it was my baby.
I rooted the phone and put starburst ROM on my phone it ran good for a little while
but then decided to go to blazer rom. That rom was great and everything and ran amazing for months then 2 days ago I woke up to my phone with a purple tinted screen, frozen and pretty warm. So i took the battery out and it seemed to restart okay. (I charge it every night so it was charging when this happen)
The rest of the day I started having issues like battery drain, Screen not turning on unless i took battery out, heat, account Unsyncing, calls auto going to speaker, Message LED light not turning off, and more!
So I decided to go to Calkulin's E4GT to see if that would fix my issue. Its amazing rom and things seem to be working okay. But still having a issue with my phone heating up and the screen not turning on also the message red LED light would not go away....
I called sprint and was told to take it to a repair shop or i could get it replaced for $100 (which i am not doing) Will the repair shop be able to fix this? Do i need to put official back on my phone before i take it in? anything would help at this point (sorry ahead of time for spelling and size of this post)
enp82003 said:
Okay so I will let you know the history of my phone before i start.
No water or falling dmg at all, I Have taken care of this thing like it was my baby.
I rooted the phone and put starburst ROM on my phone it ran go for a little while
but then decided to go to blazer rom. That rom was great and everything and ran amazing for months then one day I woke up to my phone with a purple screen, frozen and pretty warm. So i took the battery out and it seemed to restart okay
The rest of the day I started having issues like battery drain, Screen not turning on unless i took battery out, heat, account Unsyncing, calls auto going to speaker, Message LED light not turning off, and more!
So I decided to go to Calkulin's E4GT. Its amazing rom and things seem to be working okay. But still having a issue with my phone heating up and the screen not turning on also the message red LED light would not go away....
I called sprint and was told to take it to a repair shop or i could get it replaced for $100 (which i am not doing) Will the repair shop be able to fix this? Do i need to put official back on my phone before i take it in? anything would help at this point (sorry ahead of hand for spelling and size of this post)
Click to expand...
Click to collapse
I'd say use odin to bring it back to stock unrooted. If you are still having problems with it, then it's probably a hardware issue and will likely persist. However, my experience with people at sprint who are smart and actually know what they are doing either don't mind if you have it rooted or have rooted phones themselves. They have a machine that they plug it into and if it is rooted, it won't damage your phone, but it will give a whole lot of weird errors. Good luck!
Super Fast reply! thank you! I am so sad because Calkulin's E4GT is such an amazing ROM! I hate to lose it. Would they be able to replace the motherboard at the repair shop? because it seems like the device is overheating alot. No processing are running but mainly when its plugged in.
Definitely just take it in and see what they say .. if they find a problem Sprint repair center will fix/ replace it for you.
Well I took it to the sprint repair center today and the guy told me that it's due to my my hot spot service that i am suppose to be paying for.
I told him i don't even use that feature it just came with the ROM but he said he was sure this is what was causing the issue.
He said he could do a hard reset on my phone but other then that i am out of luck
That sounds like bull. Go back to completely stock and see if the problem persists. Of it does, take it back to Sprint, but try a different store.
Sent from my Epic 4G Touch using Tapatalk.
demonlordoftheround said:
That sounds like bull. Go back to completely stock and see if the problem persists. Of it does, take it back to Sprint, but try a different store.
Sent from my Epic 4G Touch using Tapatalk.
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Yeah, I gotta agree, if that was in fact the problem here, I doubt your phone would be the only one doing this stuff. Shoot, I actually use hot spot app and mine has never acted like that.
Yeah think the company told him to blame stuff on that because they are not getting my $30 a month for the hot spot feature. So far phone hasn't really been acting up just the red LED been staying on 24/7 but i went in to setting and disabled it.
Sorry for double posting just wanted to give you guys a update
Saturday my phone did the thing where the screen would not turn on.
I drove right to my sprint repair shop and sat down with a over weight female tech.
This was our convo
me: "Hi, My phone's screen is not turning on and the phone has been acting really weird when the screen is on.The last tech said
this was because it was rooted and the wifi hot spot THAT I DON'T USE made the battery over heat but the heat is clearly
coming from the top right as you can feel"
tech: "WEELLLL did you know i could refuse to look at the phone if its rooted according to our policy?"
me: "Well what time do you close, because I will unroot it and put stock back on it and bring it back within the hour"
tech: "please sign these papers to get a replacement......"
I left feeling really annoyed. It's nice having empty threats throw at you by ass hole techs who think they are the ****.
I do not want anything for nothing i pay for my service and use root for titanium backup. Blah well glad to get my replacement either way.

[Q] Phone melted. Need to return. Rooted. What to do?

I'm a little concerned about my current predicament.
A month ago I bought a rooted Galaxy Note II second hand. I have had no problems with it until Saturday morning.
On Saturday I plugged it in - it was flat because the battery had ran out of juice from the previous night. I left it off and plugged in. I returned not long after to a slight burning smell, and the phone was roasting hot.
I could turn it on, but it hasn't charged, still showing 1% and cutting out immediately. Any time you plug in within seconds, it overheats.
It has burned in one spot, and burned the battery cover as well.
Obviously I am not impressed, it could have burned the place down if I'd left it on overnight.
However, the device has been rooted, and can be turned on but it will damage it more if you do. It has had a theme applied to it that could only be done with a rooted phone so it is blatantly obvious.
I've put in a support call with Samsung who are going to send out a bag to send it off to them in. I would have preferred to send them an unrooted phone, but obviously not practical and I don't know anyone else with a Note 2. I also don't want to buy replacement components in case I make it worse or damage those.
Anyone faced a similar predicament, and what was done about it?
Well, in this case, a melted phone is very dangerous, they should or must send you a new one just to not report it to the police or the media!
I think the problem was in the battery, it's the only component that can get so hot and even it can explode in some conditions.
Sent from my GT-N7100
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
Click to expand...
Click to collapse
Try to run triangle away, before you return it.
Sent from my GT-N7100 using xda premium
Phone is totally flat, and will only turn on when the battery is connected, and it is connected to the mains. It will overheat with a minute.
In Norway, and I assume in the EU too, they have to prove that there is a connection between the broken phone and the fact that it is rooted to void warranty. No worries then if there's similar legislature in your country.
Sent from my GT-N7100 using Tapatalk 2
What if you charge it with usb cable connected to a computer? Does it still overheat?
Alternatively, do you know any1 with a note 2 whos battery you can borrow?
Sent from my GT-N7100 using xda app-developers app
Try buying a spare battery. And then try triangle away. Put the faulty battery back in the phone and send it to Samsung.
It's way cheaper than having to pay for the full phone repair.
sos_sifou said:
Well, in this case, a melted phone is very dangerous, they should or must send you a new one just to not report it to the police or the media!
I think the problem was in the battery, it's the only component that can get so hot and even it can explode in some conditions.
Click to expand...
Click to collapse
tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Click to expand...
Click to collapse
This thread's funny. A second hand phone received or bought rooted which could have been using a different kernel, been OC'd, or had any of a laundry list of mods done to it overheats. Since none of that can be ruled out, why is there any reason to alert the media or expect Samsung to be responsible for something that's most likely not a defect but customer induced damage? With millions sold I'd expect more reports of phone's melting if there was some sort of common or repeatable fault. Best of luck OP but your fate will be determined by Samsung's graciousness and not you claiming that a rooted second-hand device somehow combusted on its own having nothing to do with what you or the first owner did to it.
To be fair if it's not charging the battery at all and just overheating/melting the phone it sounds more like a hardware issue than a software one. Something in the charging circuit is screwed up by the sounds of it.
Sent from my GT-N7100 using xda app-developers app
tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
Click to expand...
Click to collapse
idk if this help, last time my S2 also got some issue so I go to SC and the guy there said that I voided my warranty coz I rooted it.
And that statement made me angry, so I said to him in angry tone: why the hell you say its illegal to root and voided my warranty becoz I root my phone. If that's illegal, why the hell Superuser/SuperSU/any root tools exist in Google Play and Google let it in there for a long time? I bought this phone by my money so I have right to install anything in play store.
Then they unable to say something and fix my phone rightaway and told me to be careful next time.
So, rooting isn't illegal, its in Google Play anyway.
ask yr friends or someone borrow a battery and reset the counter first
I don't know anyone with an N2 so I can't borrow a battery, I'd have to buy one.
I'll try plugging it just into the computer, I suppose with less power going in, it might not overheat. I've been reluctant to plug it back in.
Phone is running standard kernel, it was only rooted, with a replacement status bar added, and CWM installed. Nothing special.
Ideally, I would need to flash it back to standard though, so I'll need to find out the easiest / quickest way to do this, and, possibly, reset the counter.
I suppose its possible they will refuse to fix it. If I am, that is me massively out of pocket, and I won't be rooting anything ever again, even buying second hand is losing its appeal.
Heck, as I can't afford to replace it, I now may be stuck with this Nokia Lumia 800 I had to buy as an "emergency" phone, which is actually not a bad little machine in many respects (obviously tiny though).
tameracingdriver said:
I'm a little concerned about my current predicament.
A month ago I bought a rooted Galaxy Note II second hand. I have had no problems with it until Saturday morning.
On Saturday I plugged it in - it was flat because the battery had ran out of juice from the previous night. I left it off and plugged in. I returned not long after to a slight burning smell, and the phone was roasting hot.
I could turn it on, but it hasn't charged, still showing 1% and cutting out immediately. Any time you plug in within seconds, it overheats.
It has burned in one spot, and burned the battery cover as well.
Obviously I am not impressed, it could have burned the place down if I'd left it on overnight.
However, the device has been rooted, and can be turned on but it will damage it more if you do. It has had a theme applied to it that could only be done with a rooted phone so it is blatantly obvious.
I've put in a support call with Samsung who are going to send out a bag to send it off to them in. I would have preferred to send them an unrooted phone, but obviously not practical and I don't know anyone else with a Note 2. I also don't want to buy replacement components in case I make it worse or damage those.
Anyone faced a similar predicament, and what was done about it?
Click to expand...
Click to collapse
Given the near fatal consequences of a battery explosion you shouldnt have any problems Samsung will be much more interested in working out why it happened and avoiding any negative PR about their flagship handset.
However if they can proove that it was the root that caused the burn out (we all know thats not the likely reason) then they may reject the device and tell you it was all your fault. at that point take it to the media.
to me it sounds like the charging circuit has failed and instead of passing charge to the battery its built up in the circuit, mechanical failure can't see how a root would cause that. Were you using the sammy charger, cable and battery?
---------- Post added at 10:31 AM ---------- Previous post was at 10:28 AM ----------
D3_ said:
To be fair if it's not charging the battery at all and just overheating/melting the phone it sounds more like a hardware issue than a software one. Something in the charging circuit is screwed up by the sounds of it.
Sent from my GT-N7100 using xda app-developers app
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Click to collapse
Ye that was my thought wonder if OP has original sammy cable and charger or was given a third party one?
Yes I did indeed use the original charger and cable (it looks original too, not like a knock off). In general, in the past, I've had issues using chargers mean't for other devices, usually just slow charging though rather than it blowing up.
The fact the phone was turned off when it was being charged suggests to me, like you say, that its a proper hardware fault.
We shall see. I'm waiting for the jiffy bag to send it back, it will be at least 2 weeks till I get it back (maybe longer now with Xmas coming up).
tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
Click to expand...
Click to collapse
Take a picture of the burned note2 first, maybe you can use it as a "leverage" when the time comes. You know how burned phone have negative impact on products marketing.

OEM battery issues. Overheating when charging and dies quicker then it should.

Bought four AT&T S3's back in December for the wife, kids and myself and so far we love the phones. They all right great but all the sudden I've got weird battery issues.
One day I picked up my phone and the screen said something to the affect of it stopped charging because the battery was too hot. My phone felt like it was on fire. Another time it said something about the voltage being too high? Then as quick as they came, no more issues for like a month.
All of a sudden the error about the temperature came back again. If I use a battery app that gives me battery health information, everything looks GOOD. This is one of those issues where sometimes it does it, sometimes it doesn't. The problem is if I take it off the charger, it normally doesn't do it until it's been on the charger for a couple hours and then its not always happening.
Oh and sometimes it just gets REALLY hot and doesn't give any messages. One other thing, since it started my battery life has taken a hit. I was getting 24~36 hours with medium usage but now I'm lucky to see 12~15 hours under the same conditions. I'm on the newest stock-rooted ROM with no tweaks, no over-clocking. I only have root to have basic things like no ads etc. I've ran this ROM for months without issues and I've not installed any rouge apps, I have no wake locks. I checked all that. I even did a Nandroid backup and did a fresh install and the problem came back after a few days.
I would say I have this issue 2 or 3 times a week? I'm not sure that it's consistent enough that I could walk into AT&T and SHOW them though.
Defective battery? Under warranty? I don't have many AT&T Corporate stores around here, it's a good 45 minute drive to one from my house or work. I should probably figure something out though before my phone melts!
Thoughts? Suggestions?
If you call att, they can do a warranty exchange. They send you replacement, you have so many days to return defective unit or you get charged for it. I would warrantyit.
As he stated just warranty it. They are ton's of reasons this could happen and hopefully they will just give you another battery or you can get "new" phone.
I wouldn't mess with a battery getting hot. Is this just yours ?
Yeah its just mine. The wife and kids S3's are fine.
I have to go into the city with the ATT Corporate Store tomorrow, I'll drop by and see what they say. Actually I'll call them tonight, no sense in going in if they can't do anything for me.
Thanks.

[Q] If anyone could give a s***....

No one ever seems to respond much about hardware issues on the note 2 forum but I'm going to give it another go. Started out a few weeks ago with major battery issues resulting from what I think caused it, was an overheating issue. (fell asleep laying on it charging and screen lit for about 6 hours) The phone started by shutting off when the levels were anywhere from 20-50%. Since then I've tried 3 new OEM batteries and swapped to a different working charge port flex. I jumped from cymod to the skynote rom before swapping out hardware parts and it seemed to make a difference at first but didn't last long. Since going to skynote, I've tried running with greenify, juice defender and no power saving at all. Tried normal performance and tweaked performance. The other night I had my phone off and charging and it reached 100% on the power down indicator, when booting the phone up, the status bar battery indicator said 81%. The next night my phone actually stayed on, or atleast displayed what I felt was the proper percentage, down to 1%. When the indicator went from 2% to 1% I received a notification to unplug my charger, that my battery was full...the charger was not plugged in when receiving this and as soon as I finished reading the notification, the phone shut off again. I am at a loss because I have no idea what's causing this. I own an electronic repair shop and have no problems soldering new charge ports on if needed but I'm starting to think there is another controller on the daughter board which may control the communication between battery and phone. Any ideas?? Anyone....hello
Pissed off in PA
omenbass said:
No one ever seems to respond much about hardware issues on the note 2 forum but I'm going to give it another go. Started out a few weeks ago with major battery issues resulting from what I think caused it, was an overheating issue. (fell asleep laying on it charging and screen lit for about 6 hours) The phone started by shutting off when the levels were anywhere from 20-50%. Since then I've tried 3 new OEM batteries and swapped to a different working charge port flex. I jumped from cymod to the skynote rom before swapping out hardware parts and it seemed to make a difference at first but didn't last long. Since going to skynote, I've tried running with greenify, juice defender and no power saving at all. Tried normal performance and tweaked performance. The other night I had my phone off and charging and it reached 100% on the power down indicator, when booting the phone up, the status bar battery indicator said 81%. The next night my phone actually stayed on, or atleast displayed what I felt was the proper percentage, down to 1%. When the indicator went from 2% to 1% I received a notification to unplug my charger, that my battery was full...the charger was not plugged in when receiving this and as soon as I finished reading the notification, the phone shut off again. I am at a loss because I have no idea what's causing this. I own an electronic repair shop and have no problems soldering new charge ports on if needed but I'm starting to think there is another controller on the daughter board which may control the communication between battery and phone. Any ideas?? Anyone....hello
Pissed off in PA
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Click to collapse
Dear Pissed off in PA,
Every post you've made has had help and/or follow-up questions asked to help you. So that disqualifies your "no one seems to answer hardware questions" statement. Additionally, instead of acting like you are entitled to free tech support, try asking questions without sounding like a self-entitled person.
Signed,
Everyone
P.S. Guys like Steele, eZ, Zen Arcade, Bajan, greg and others help people all the time.
omenbass said:
No one ever seems to respond much about hardware issues on the note 2 forum but I'm going to give it another go. Started out a few weeks ago with major battery issues resulting from what I think caused it, was an overheating issue. (fell asleep laying on it charging and screen lit for about 6 hours) The phone started by shutting off when the levels were anywhere from 20-50%. Since then I've tried 3 new OEM batteries and swapped to a different working charge port flex. I jumped from cymod to the skynote rom before swapping out hardware parts and it seemed to make a difference at first but didn't last long. Since going to skynote, I've tried running with greenify, juice defender and no power saving at all. Tried normal performance and tweaked performance. The other night I had my phone off and charging and it reached 100% on the power down indicator, when booting the phone up, the status bar battery indicator said 81%. The next night my phone actually stayed on, or atleast displayed what I felt was the proper percentage, down to 1%. When the indicator went from 2% to 1% I received a notification to unplug my charger, that my battery was full...the charger was not plugged in when receiving this and as soon as I finished reading the notification, the phone shut off again. I am at a loss because I have no idea what's causing this. I own an electronic repair shop and have no problems soldering new charge ports on if needed but I'm starting to think there is another controller on the daughter board which may control the communication between battery and phone. Any ideas?? Anyone....hello
Pissed off in PA
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#1. You title of your question isn't cool, I don't care if your pissed off. Remember there's kids that come here for info and to learn!! No one here caused your PROBLEMS... self inflicted wounds...
#2. If someone didn't answer your question probably means we didn't see it or just been busy and it got over looked!
#3. We try to help each and everyone with a problem...
#4. Now to you problem:
First off yes it's VERY BAD to smother any device (6 hours ouch) that's constantly running. Especially with a battey power, being if the device isn't breathing it's gonna over heat. It's kinda like blocking the radiator on your car while your racing down the highway. What do you think it going to HAPPEN problems!!
You mentioned a few battery monitoring apps! [emoji107][emoji107][emoji107]
Get away from those apps cuz most of the time they're wrong or reading the battery level wrong! I'd recommend BBS go here»»» http://goo.gl/0TeXcR
But from your post seems something in the phone, might be something minor got over heated to much which is causing your problems.
Just my 3¢ short of a nickel...
Bajan out...
Sent from my SAMSUNG-SGH-I317 using Tapatalk
You need to recalibrate your battery. You can figure out how thats done. And you probably cooked your silicon.
seejeremy said:
Dear Pissed off in PA,
Every post you've made has had help and/or follow-up questions asked to help you. So that disqualifies your "no one seems to answer hardware questions" statement. Additionally, instead of acting like you are entitled to free tech support, try asking questions without sounding like a self-entitled person.
Signed,
Everyone
P.S. Guys like Steele, eZ, Zen Arcade, Bajan, greg and others help people all the time.
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The only one that ever offered anything that wasn't a typical response to someone who knows nothing about gadgets, was steele. As many times as the posts were viewed and only getting one response, which most of the time was an unrelated answer, is pretty sad. When noobs have questions about flashing a rom, there are always 30 people there ready to tell them or berate them, when there are countless forums out there to find their own answer. And no, only two posts had answered my hardware questions and the replies were not any kind of a valid response. I apologize for assuming anyone here had experience with internal components. How about instead of responding like a troll, you change my mind and actually teach me something if you're so qualified to give tech support.
Bajanman said:
#1. You title of your question isn't cool, I don't care if your pissed off. Remember there's kids that come here for info and to learn!! No one here caused your PROBLEMS... self inflicted wounds...
#2. If someone didn't answer your question probably means we didn't see it or just been busy and it got over looked!
#3. We try to help each and everyone with a problem...
#4. Now to you problem:
First off yes it's VERY BAD to smother any device (6 hours ouch) that's constantly running. Especially with a battey power, being if the device isn't breathing it's gonna over heat. It's kinda like blocking the radiator on your car while your racing down the highway. What do you think it going to HAPPEN problems!!
You mentioned a few battery monitoring apps! [emoji107][emoji107][emoji107]
Get away from those apps cuz most of the time they're wrong or reading the battery level wrong! I'd recommend BBS go here»»» http://goo.gl/0TeXcR
But from your post seems something in the phone, might be something minor got over heated to much which is causing your problems.
Just my 3¢ short of a nickel...
Bajan out...
Sent from my SAMSUNG-SGH-I317 using Tapatalk
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Click to collapse
Thanks for your input, but I'm looking for the contoller that would have been damaged. Do you know of a motherboard breakdown link, where I could find out which ics controls charging/battery/phone communication or shutoff. I've soldered new contollers in iphones before and I'm assuming there has to be a similar part which controls current shutoff in the galaxy line. Thanks again.
rangercaptain said:
You need to recalibrate your battery. You can figure out how thats done. And you probably cooked your silicon.
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Thanks. I've done the calibration a couple times with new batteries and flashed quite a few roms on and off. I'm pretty sure something is cooked, but most of the time, if the ics can be identified it can be replaced with a new one. I'm looking for a motherboard breakdown of all soldered parts and a legend to go with it. ifixit is where I usually go, but can't seem to find the exact breakdown of what part controls current flow and shutoff.
Xda is mostly about tweaking the phone software and very seldom about the hardware, and rarely about the ic components. Sorry that your question is several paygrades above my skillset.
I have replaced the mainboard for about $80. But of course you already thought about that.
I think that sort of info would be proprietary info, that Samsung would not publish out to just anyone. Unless that specific piece was patented.
I can see them not giving a damn about older models of phones whose technology they would not reuse. But Galaxy stuff in production, I would imagine they would go after someone's scalp that had it.
For info like that I usually grab whatever numbers I see on the board, throw them in every search engine I can think and hope something pops up.
dicksteele said:
I think that sort of info would be proprietary info, that Samsung would not publish out to just anyone. Unless that specific piece was patented.
I can see them not giving a damn about older models of phones whose technology they would not reuse. But Galaxy stuff in production, I would imagine they would go after someone's scalp that had it.
For info like that I usually grab whatever numbers I see on the board, throw them in every search engine I can think and hope something pops up.
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You probably hit the nail on the head with that. It's just so frustrating when I know it can be fixed if I could just figure out which part got fried. Usually soldering a new charge port fixes a lot of hardware glitches when it comes to connectivity or charging/decharging, but of course on this phone it's not happening. Thanks steele
omenbass said:
You probably hit the nail on the head with that. It's just so frustrating when I know it can be fixed if I could just figure out which part got fried. Usually soldering a new charge port fixes a lot of hardware glitches when it comes to connectivity or charging/decharging, but of course on this phone it's not happening. Thanks steele
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No worries. You could try the dudes at mobiletechvideo.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note-2/
They have a little Contact Us applet that pops up on the bottom of the screen. Hopefully you get lucky and they reply back to your question.
It's a long shot since it's their business to do the work for you.
I haven't used them but they recently just saved an xda member with a torched IMEI. Remotely.... That's killing me, I have to know how they did that..
Props to the boys at mobiletechvideos....
If you want microsurgery on a phone. ..they are the ones. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
I can send you the old mainboard to use for donor parts once you locate the correct component. PM me your address.
Thanks for the info guys. I will definitely check them out and Ranger I'll definitely take you up on that. I apologize for being a jerk with my post. My phone was driving me nuts, ( I have a hard time dealing with not being able to troubleshoot electronics), and I thought that might be a way to get someone to help me out when I was in dire need.
Very generous Ranger....as always...thank you...
Great people here omen...and you just found one of the best...
They don't call him Captain for nothing....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

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