No one ever seems to respond much about hardware issues on the note 2 forum but I'm going to give it another go. Started out a few weeks ago with major battery issues resulting from what I think caused it, was an overheating issue. (fell asleep laying on it charging and screen lit for about 6 hours) The phone started by shutting off when the levels were anywhere from 20-50%. Since then I've tried 3 new OEM batteries and swapped to a different working charge port flex. I jumped from cymod to the skynote rom before swapping out hardware parts and it seemed to make a difference at first but didn't last long. Since going to skynote, I've tried running with greenify, juice defender and no power saving at all. Tried normal performance and tweaked performance. The other night I had my phone off and charging and it reached 100% on the power down indicator, when booting the phone up, the status bar battery indicator said 81%. The next night my phone actually stayed on, or atleast displayed what I felt was the proper percentage, down to 1%. When the indicator went from 2% to 1% I received a notification to unplug my charger, that my battery was full...the charger was not plugged in when receiving this and as soon as I finished reading the notification, the phone shut off again. I am at a loss because I have no idea what's causing this. I own an electronic repair shop and have no problems soldering new charge ports on if needed but I'm starting to think there is another controller on the daughter board which may control the communication between battery and phone. Any ideas?? Anyone....hello
Pissed off in PA
omenbass said:
No one ever seems to respond much about hardware issues on the note 2 forum but I'm going to give it another go. Started out a few weeks ago with major battery issues resulting from what I think caused it, was an overheating issue. (fell asleep laying on it charging and screen lit for about 6 hours) The phone started by shutting off when the levels were anywhere from 20-50%. Since then I've tried 3 new OEM batteries and swapped to a different working charge port flex. I jumped from cymod to the skynote rom before swapping out hardware parts and it seemed to make a difference at first but didn't last long. Since going to skynote, I've tried running with greenify, juice defender and no power saving at all. Tried normal performance and tweaked performance. The other night I had my phone off and charging and it reached 100% on the power down indicator, when booting the phone up, the status bar battery indicator said 81%. The next night my phone actually stayed on, or atleast displayed what I felt was the proper percentage, down to 1%. When the indicator went from 2% to 1% I received a notification to unplug my charger, that my battery was full...the charger was not plugged in when receiving this and as soon as I finished reading the notification, the phone shut off again. I am at a loss because I have no idea what's causing this. I own an electronic repair shop and have no problems soldering new charge ports on if needed but I'm starting to think there is another controller on the daughter board which may control the communication between battery and phone. Any ideas?? Anyone....hello
Pissed off in PA
Click to expand...
Click to collapse
Dear Pissed off in PA,
Every post you've made has had help and/or follow-up questions asked to help you. So that disqualifies your "no one seems to answer hardware questions" statement. Additionally, instead of acting like you are entitled to free tech support, try asking questions without sounding like a self-entitled person.
Signed,
Everyone
P.S. Guys like Steele, eZ, Zen Arcade, Bajan, greg and others help people all the time.
omenbass said:
No one ever seems to respond much about hardware issues on the note 2 forum but I'm going to give it another go. Started out a few weeks ago with major battery issues resulting from what I think caused it, was an overheating issue. (fell asleep laying on it charging and screen lit for about 6 hours) The phone started by shutting off when the levels were anywhere from 20-50%. Since then I've tried 3 new OEM batteries and swapped to a different working charge port flex. I jumped from cymod to the skynote rom before swapping out hardware parts and it seemed to make a difference at first but didn't last long. Since going to skynote, I've tried running with greenify, juice defender and no power saving at all. Tried normal performance and tweaked performance. The other night I had my phone off and charging and it reached 100% on the power down indicator, when booting the phone up, the status bar battery indicator said 81%. The next night my phone actually stayed on, or atleast displayed what I felt was the proper percentage, down to 1%. When the indicator went from 2% to 1% I received a notification to unplug my charger, that my battery was full...the charger was not plugged in when receiving this and as soon as I finished reading the notification, the phone shut off again. I am at a loss because I have no idea what's causing this. I own an electronic repair shop and have no problems soldering new charge ports on if needed but I'm starting to think there is another controller on the daughter board which may control the communication between battery and phone. Any ideas?? Anyone....hello
Pissed off in PA
Click to expand...
Click to collapse
#1. You title of your question isn't cool, I don't care if your pissed off. Remember there's kids that come here for info and to learn!! No one here caused your PROBLEMS... self inflicted wounds...
#2. If someone didn't answer your question probably means we didn't see it or just been busy and it got over looked!
#3. We try to help each and everyone with a problem...
#4. Now to you problem:
First off yes it's VERY BAD to smother any device (6 hours ouch) that's constantly running. Especially with a battey power, being if the device isn't breathing it's gonna over heat. It's kinda like blocking the radiator on your car while your racing down the highway. What do you think it going to HAPPEN problems!!
You mentioned a few battery monitoring apps! [emoji107][emoji107][emoji107]
Get away from those apps cuz most of the time they're wrong or reading the battery level wrong! I'd recommend BBS go here»»» http://goo.gl/0TeXcR
But from your post seems something in the phone, might be something minor got over heated to much which is causing your problems.
Just my 3¢ short of a nickel...
Bajan out...
Sent from my SAMSUNG-SGH-I317 using Tapatalk
You need to recalibrate your battery. You can figure out how thats done. And you probably cooked your silicon.
seejeremy said:
Dear Pissed off in PA,
Every post you've made has had help and/or follow-up questions asked to help you. So that disqualifies your "no one seems to answer hardware questions" statement. Additionally, instead of acting like you are entitled to free tech support, try asking questions without sounding like a self-entitled person.
Signed,
Everyone
P.S. Guys like Steele, eZ, Zen Arcade, Bajan, greg and others help people all the time.
Click to expand...
Click to collapse
The only one that ever offered anything that wasn't a typical response to someone who knows nothing about gadgets, was steele. As many times as the posts were viewed and only getting one response, which most of the time was an unrelated answer, is pretty sad. When noobs have questions about flashing a rom, there are always 30 people there ready to tell them or berate them, when there are countless forums out there to find their own answer. And no, only two posts had answered my hardware questions and the replies were not any kind of a valid response. I apologize for assuming anyone here had experience with internal components. How about instead of responding like a troll, you change my mind and actually teach me something if you're so qualified to give tech support.
Bajanman said:
#1. You title of your question isn't cool, I don't care if your pissed off. Remember there's kids that come here for info and to learn!! No one here caused your PROBLEMS... self inflicted wounds...
#2. If someone didn't answer your question probably means we didn't see it or just been busy and it got over looked!
#3. We try to help each and everyone with a problem...
#4. Now to you problem:
First off yes it's VERY BAD to smother any device (6 hours ouch) that's constantly running. Especially with a battey power, being if the device isn't breathing it's gonna over heat. It's kinda like blocking the radiator on your car while your racing down the highway. What do you think it going to HAPPEN problems!!
You mentioned a few battery monitoring apps! [emoji107][emoji107][emoji107]
Get away from those apps cuz most of the time they're wrong or reading the battery level wrong! I'd recommend BBS go here»»» http://goo.gl/0TeXcR
But from your post seems something in the phone, might be something minor got over heated to much which is causing your problems.
Just my 3¢ short of a nickel...
Bajan out...
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
Thanks for your input, but I'm looking for the contoller that would have been damaged. Do you know of a motherboard breakdown link, where I could find out which ics controls charging/battery/phone communication or shutoff. I've soldered new contollers in iphones before and I'm assuming there has to be a similar part which controls current shutoff in the galaxy line. Thanks again.
rangercaptain said:
You need to recalibrate your battery. You can figure out how thats done. And you probably cooked your silicon.
Click to expand...
Click to collapse
Thanks. I've done the calibration a couple times with new batteries and flashed quite a few roms on and off. I'm pretty sure something is cooked, but most of the time, if the ics can be identified it can be replaced with a new one. I'm looking for a motherboard breakdown of all soldered parts and a legend to go with it. ifixit is where I usually go, but can't seem to find the exact breakdown of what part controls current flow and shutoff.
Xda is mostly about tweaking the phone software and very seldom about the hardware, and rarely about the ic components. Sorry that your question is several paygrades above my skillset.
I have replaced the mainboard for about $80. But of course you already thought about that.
I think that sort of info would be proprietary info, that Samsung would not publish out to just anyone. Unless that specific piece was patented.
I can see them not giving a damn about older models of phones whose technology they would not reuse. But Galaxy stuff in production, I would imagine they would go after someone's scalp that had it.
For info like that I usually grab whatever numbers I see on the board, throw them in every search engine I can think and hope something pops up.
dicksteele said:
I think that sort of info would be proprietary info, that Samsung would not publish out to just anyone. Unless that specific piece was patented.
I can see them not giving a damn about older models of phones whose technology they would not reuse. But Galaxy stuff in production, I would imagine they would go after someone's scalp that had it.
For info like that I usually grab whatever numbers I see on the board, throw them in every search engine I can think and hope something pops up.
Click to expand...
Click to collapse
You probably hit the nail on the head with that. It's just so frustrating when I know it can be fixed if I could just figure out which part got fried. Usually soldering a new charge port fixes a lot of hardware glitches when it comes to connectivity or charging/decharging, but of course on this phone it's not happening. Thanks steele
omenbass said:
You probably hit the nail on the head with that. It's just so frustrating when I know it can be fixed if I could just figure out which part got fried. Usually soldering a new charge port fixes a lot of hardware glitches when it comes to connectivity or charging/decharging, but of course on this phone it's not happening. Thanks steele
Click to expand...
Click to collapse
No worries. You could try the dudes at mobiletechvideo.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note-2/
They have a little Contact Us applet that pops up on the bottom of the screen. Hopefully you get lucky and they reply back to your question.
It's a long shot since it's their business to do the work for you.
I haven't used them but they recently just saved an xda member with a torched IMEI. Remotely.... That's killing me, I have to know how they did that..
Props to the boys at mobiletechvideos....
If you want microsurgery on a phone. ..they are the ones. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
I can send you the old mainboard to use for donor parts once you locate the correct component. PM me your address.
Thanks for the info guys. I will definitely check them out and Ranger I'll definitely take you up on that. I apologize for being a jerk with my post. My phone was driving me nuts, ( I have a hard time dealing with not being able to troubleshoot electronics), and I thought that might be a way to get someone to help me out when I was in dire need.
Very generous Ranger....as always...thank you...
Great people here omen...and you just found one of the best...
They don't call him Captain for nothing....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Related
So, for the past month and a half, I've been having some serious overheating issues with my E4GT, whether I have it rooted and a custom ROM flashed, or running stock. It has now gotten to the point where the phone smells..funky, near the camera on the back. Now, Sprint labels the battery as the culprit...twice now, they just give me a new battery saying the old was swollen, and that it is what was causing it to overheat. Completely ignoring that I state it smells like fried parts. Now, the batteries were all normal in appearance, mind you, not a bit swollen. No water damage either. It gets almost too hot to touch the screen at times, not dangerously, but uncomfortable. I only use the USB cable and wall adapter it came with, as well. ..Yet, battery life actually isn't terrible, go figure. This overheating happens whether I am using the crap out of my phone, or just leaving it sit idle.
Any ideas what to do from here? It makes it almost too hot to touch the screen at times, not dangerously, but uncomfortable, especially if it happens when I make a call. I only use the USB cable and wall adapter it came with, as well. I've made a habit of unplugging it when it says it's at a 100% charge, too.
I'm sick of Sprint shoving me aside every time I go there, which is three times now. So, if there are any ideas as to how I can get them to just replace the damn thing without spending 100 through insurance..lay it on me. I've searched the forums for a solution to this particular issue, no avail. Hell, if it takes purposely bricking for them to pay attention, then I'll do it, but that's on the back burner. Far far back.
I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing.
Apologies for the novel, guys and gals.
**...somehow the title ended up being just one word. Not sure how it got deleted. I blame cats. "Major overheating issue, getting the good ol' Sprint run-around.." <--should have been that.
Go to a different sprint store....they're being dicks, never had that issue at any sprint store in my area. You have a fault phone and it needs to be replaced.
Sent from my SPH-D710 using Tapatalk 2 Beta-5
I have been to two, but perhaps third one's the charm?
maruutah said:
So, for the past month and a half, I've been having some serious overheating issues with my E4GT, whether I have it rooted and a custom ROM flashed, or running stock. It has now gotten to the point where the phone smells..funky, near the camera on the back. Now, Sprint labels the battery as the culprit...twice now, they just give me a new battery saying the old was swollen, and that it is what was causing it to overheat. Completely ignoring that I state it smells like fried parts. Now, the batteries were all normal in appearance, mind you, not a bit swollen. No water damage either. It gets almost too hot to touch the screen at times, not dangerously, but uncomfortable. I only use the USB cable and wall adapter it came with, as well. ..Yet, battery life actually isn't terrible, go figure. This overheating happens whether I am using the crap out of my phone, or just leaving it sit idle.
Any ideas what to do from here? It makes it almost too hot to touch the screen at times, not dangerously, but uncomfortable, especially if it happens when I make a call. I only use the USB cable and wall adapter it came with, as well. I've made a habit of unplugging it when it says it's at a 100% charge, too.
I'm sick of Sprint shoving me aside every time I go there, which is three times now. So, if there are any ideas as to how I can get them to just replace the damn thing without spending 100 through insurance..lay it on me. I've searched the forums for a solution to this particular issue, no avail. Hell, if it takes purposely bricking for them to pay attention, then I'll do it, but that's on the back burner. Far far back.
Apologies for the novel, guys and gals.
**...somehow the title ended up being just one word. Not sure how it got deleted. I blame cats. "Major overheating issue, getting the good ol' Sprint run-around.." <--should have been that.
Click to expand...
Click to collapse
I had the same problem and so did my woman. Do yourself a favor and download Calkulins battery saver E4GT ROM. I don't know how but it keeps the phone cooler. Seriously. Haven't had any over heating issues since. EL29 stock kernel always causes mine to heat up. Hope this helps
I've used that as well, but the thing still smells pretty bad whenever I use..well..anything. :/ I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing. I should add that to the initial post...
maruutah said:
I've used that as well, but the thing still smells pretty bad whenever I use..well..anything. :/ I have tried all sorts of things to keep it running smoothly, I guess my main question is how to get Sprint to just replace the dang thing. I should add that to the initial post...
Click to expand...
Click to collapse
Do you have insurance? You could always just brick it to the point where all ya get is the blue led of death and bring it in and tell them the thing just suddenly went off on ya and when you tried to turn it on this is what happened.
Do NOT try to damage it using water because they have these stickers inside the phone and on the battery that change colors when they come in contact with water so sprint will know, and laugh in your face.
my phone also gets very hot like in 120 range
You could send it to Samsung under warranty, and when u go to sprint make sure its a corporate service center and not a 3rd party "authorized service center". When you go in don't mention overheating at first start off with "my phone smells funny, like burning plastic and when I pick it up I notice the screen is very warm/hot to the touch and sometimes has issues with the touch responsiveness" this should get their attention away from the battery and more towards the internal issues, more than likely its the SOC that is overheating if it's hottest near the camera area of the phone
Sent from my SPH-D710 using xda premium
Hola, noob here with a problem.
My rogers captivate glide was behaving perfectly fine one night when I decided to download some large files over wifi. It was also plugged in for charging and I was using some app (forgot the name) to prevent my screen from turning off so I won't lose my wifi connection. I left it like that and went to sleep. Upon waking up, my phone was hotttt , the screen still on but it has faded into a greenish color with scan lines. It was unresponsive and I had to pull the battery. Ever since then, my phone would last no more than a few minutes before freezing and fading into scan lines. I thought it was a battery issue, so I got new batteries but that didn't help one bit. I even flashed the kernel and still no help. I did resets, recovery, wiped caches, took out sd card and sims, stock builts. Nothing worked. I can't connect the phone to the computer or wall charger either. The screen would instantly freeze and fades out upon plugging in the micro usb cord.
Have anyone had similar problems? Did I fried the soc? I don't think it's a problem with the screen since it was perfectly responsive the few minutes it worked. This noob needs helppp.
I've posted a video on youtube but I couldn't link to it, but if you search "captivate glide problem" you'll see a video showing the freezing problem I have. I'm from the US also, so I don't know if I could get samsung to fix it through warranty since the phone is Canadian.
Well I downloaded Modern Combat 3 and that was like about 1Gb and the screen turn off because I didn't touch it while it downloaded, and wifi kept going so I'm not sure why it didn't stay on for you
Sent from my SGH-I927 using xda app-developers app
Idk about the phone so much , but i am computer technician and it sounds like you overheated it, what we might call "burned it up".
The screen symptoms you have described are a dead giveaway, especially the lines
If this was a laptop, I would be sending it off for a reflow .
Typically, the circuit board gets so hot, the solder on the ships melts enough for a tiny bit of separation. This requires a "reflow ", where specialized equipment is used to repair the solder connections.
First, you should to a factory reset , then try to do a warranty claim. (unless u have insurance from your cellular provider, then u might check with that)
*edit, sorry, I missed the warranty part the first time I read ur post*
The next option would be to check with the guys at www.mylaptopisbroke.com
Email them, ask if they concur with my diagnosis and if they can help.
I have been dealing with them for about two years and always been highly satisfied. (They are in NY, I am in TN. I have sent literally dozens of devices to them)
If none of those 3 options work out for you, start looking for a new phone.
Sorry :-/
Sent from my SGH-I927 using xda app-developers app
Sorry, but I agree with the previous poster, sounds like a hardware issue. Start the warranty process, can't know if it's gonna work til you try it.
Not to try to close the barn door after the horses have bolted, but in case you get into a similar situation with your new phone, there's an easier and safer way. When you're in the WiFi screen hit the menu button and under advanced settings there is the option to keep WiFi on during sleep. Also, as you have found out, be careful with any apps that directly control the hardware.
Had a very similar scenario as the OP described. Went to bed with it plugged in and streaming DI FM in high quality, woke up in the middle of the night by burning myself on the metal back plate. Unplugged it and pulled the battery, when I woke up in the morning after a rather worrisome night sleep I discovered my WIFI would not work unless I was within a foot of the router otherwise it wouldn't get any signal. I assumed the devices internals were damaged and that is what caused the problem, glad to know someone else aside from me has had a similar issue. Best bet would be trying to get a replacement through the warranty unless you have some type of protection plan through your carrier.
I see, thanks guys for the inputs. I had a feeling it's a goner. I can't do the warranty since it's rogers and I'm from the U.S.; bought it off Newegg unlocked without a warranty. So I guess I'm screwed.
Had the same thing happened to me. Had to send it to sammy to get fixed the had to replace the whole board
Sent from my SAMSUNG-SGH-I927 using Tapatalk 2
ericpeacock79 said:
Idk about the phone so much , but i am computer technician and it sounds like you overheated it, what we might call "burned it up".
The screen symptoms you have described are a dead giveaway, especially the lines
If this was a laptop, I would be sending it off for a reflow .
Typically, the circuit board gets so hot, the solder on the ships melts enough for a tiny bit of separation. This requires a "reflow ", where specialized equipment is used to repair the solder connections.
First, you should to a factory reset , then try to do a warranty claim. (unless u have insurance from your cellular provider, then u might check with that)
*edit, sorry, I missed the warranty part the first time I read ur post*
The next option would be to check with the guys at mylaptopisbroke
Email them, ask if they concur with my diagnosis and if they can help.
I have been dealing with them for about two years and always been highly satisfied. (They are in NY, I am in TN. I have sent literally dozens of devices to them)
If none of those 3 options work out for you, start looking for a new phone.
Sorry :-/
Sent from my SGH-I927 using xda app-developers app
Click to expand...
Click to collapse
I've contacted mylaptopisbroke and they told me that phone repairs have been discontinued until midwinter 2013.
Is there anywhere I could buy a new soc??
Try mobiletechvideos.com or phonedoctors.com
I've heard of reflowing oneself by putting it in the oven at 550 degrees for 10 minutes or something. FWIW.
Not sure I'd want to do it myself, not having better information, but perhaps there's something out there some googling will reveal.
I've look at the sites, no captivate glide stuff. Guess captivate glide is not that popular a model. I've read about reflowing, but too chicken to try. I did took took the phone apart but saw that the LED is on the board itself and couldn't be detached; it's housed in some soft rubber feely box. I had a feeling it would melt in the oven.
in the options you can change it to keep wifi on all the time.. i keep mine on all day.
bobbinthreadbare said:
in the options you can change it to keep wifi on all the time.. i keep mine on all day.
Click to expand...
Click to collapse
Yeah... I know that now... too late though.. ahah
What have you done with this?
Have you turned it on recently and found it still works?
I have a similar problem and other threads have suggested it's a software problem that might be fixed by installing a new ROM via odin
A while back i used to "try" to root stuff. I sucked at it BAD. Anyway, I have a Galaxy Note 8.0 (GT-N5110) that I had rooted to a certain point (very superficial) and I just kept it the way it was, that way I could use Multi-window for any app. This morning I unplug my tab from the charger only to be disappointed that it will not turn on. Ive tried different power outlets, different cables, different base chargers, even the whole "power+vol_up+home" thing... nothing. I never updated the tab when Kitkat came through the pipeline. Im freaking out that a new major update automatically happened overnight or something. Im sorry to trouble you all, but does anyone have suggestions? Since it's rooted I can't take it to Samsung or Best Buy. Honestly if I could just get it back to stock, that would be awesome, but im more concerned about getting it to simply turn on. Any Ideas?
If your device is rooted you won't get an OTA update so that could not be the problem. You can try to unplug battery (mus open the device)"and see what happened. Maybe your battery is faulty or someting else.
K... I appreciate it Ill take a look. But, lets say I actually open it (without making things worse), how do I determine if the battery is in fact faulty? If it is, can I get a replacement? preferably an official samsung one.
EDIT:
Scratch that. Sry, Im just always scared of doin stuff, so I always feel like I have to ask the question, but I'll look it up. Im confident at least this should be easy enough for me to do Thank you again.
The problem with this device is you cannot pull out the battery easily. Maybe after that steps it boots up again.
Battery removal wasn't bad... now I'm just waiting for a new one (ordered on ebay, crossing fingers hoping it was legit). What did you mean "after that steps it boots up agin."? Will the tablet boot up without the battery if it's plugged in or something?
varxtis said:
Battery removal wasn't bad... now I'm just waiting for a new one (ordered on ebay, crossing fingers hoping it was legit). What did you mean "after that steps it boots up agin."? Will the tablet boot up without the battery if it's plugged in or something?
Click to expand...
Click to collapse
Wow, that suck. sorry for you man. For now, try to plug the tablet to a computer and while device manager opened and see if there is change. If the change say "qhsusb" or something along that line and not your model number . . . changing battery wont do anything because it's already hard bricked. if not, finger cross.
varxtis said:
What did you mean "after that steps it boots up agin."? Will the tablet boot up without the battery if it's plugged in or something?
Click to expand...
Click to collapse
No. But sometimes after this step and reconnecting the battery the device boots up. Also a battery calibration is done.
I tried plugging in the tablet to the computer with the old battery and then without any battery. Neither one prompted anything in the device manager. Today I got the new battery (assuming its legit and in good condition) in the mail. I plugged it in, and nothing. Plugged the tablet with the new battery to the wall charger, nothing. Plugged the tablet with the new battery to the computer while running device manager, nothing.
I'm going assume that the new battery is dead and let it stay connected to the wall charger for 8+ hrs, and see if there are any changes.
I just really don't understand what the deal is and why this would randomly happen. Ive never had problems with the firmware or anything. I have felt like there was an issue with the battery being that it doesn't seem to be keeping much of a charge... but for it to just Hard Brick like this seems so out of the blue. Can anyone provide me with additional suggestions please?
Maybe I'll ask it this way...
Is there any way to test if the batteries are food? That way I can at least determine if the tablet is in fact hard bricked or just bad batteries.
Might not be what you want to hear, but if different cables, chargers and batteries don't work, then maybe there was a power surge overnight while the device was plugged into the wall that took out the device (I once lost a computer that way and now I only use surge suppressors (note that not all power bars are proper surge protectors! See here: http://en.wikipedia.org/wiki/Surge_protector ) that are UL 1449 certified with a low clamping voltage and high energy absorption rating as a minimum; the fancier ones can even tell you if your wall outlet has a grounding problem). Or your tablet's USB port is broken, but that doesn't make sense based on what you've said thus far. Or you're just super-unlucky and all of your replacement parts are also faulty (it could happen). Either way, I've got my fingers crossed for you!
In the meantime, a multimeter would be able to tell if the batteries hold a charge, and whether or not power flows to the device when the battery is attached or the device is plugged into the wall or computer.
Just make sure you read up on how to use one first so you don't accidentally electrocute yourself:
https://learn.sparkfun.com/tutorials/how-to-use-a-multimeter
rtiangha said:
In the meantime, a multimeter would be able to tell if the batteries hold a charge, and whether or not power flows to the device when the battery is attached or the device is plugged into the wall or computer.
Just make sure you read up on how to use one first so you don't accidentally electrocute yourself:
Click to expand...
Click to collapse
Ill definitely be looking into this option in depth tomorrow, and deeply appreciate it. At least it's something. T_T I don't want my tablet going to electro grave. This sucks so bad. This has been a month from hell
First my printer decides its time to start printing crooked over a couple of months, getting so bad that it jams up a few weeks ago, requiring me to get a new printer, which has been a fiasco in and of itself that still hasnt been resolved. Ive gone through 4 printers in one week, all of them different model printers, all from HP, and each and every one of them defective.
Then my laptops video card tweaks out because of installing Splashtop Stream, which starts a domino effect requiring me to do a factory reset on the laptop.
Then my Tablet just decides to kill over.
Then my Microsoft Arc mouse decides it doesn't the want to wheel to work requiring me to purchase a new one, and when I receive it, the cover for the battery compartment is missing and the wheel click is defective. It took 2 and a half weeks to resolve
Then I get bronchitis.
all in less than a month.
Alright, ya... it's dead. Oh well. Here's me trying to make the most of it: are there any places that buy bricked tabs? I figure the parts have to have some sort of salvage value.... maybe.
You can't go to a Samsung service shop? They might not fix it under warranty, but I assume they'll have a look at it and give you an estimation? I feel for you, we all have had these awful weeks... I soft bricked my pad, my computer started to play up, my other computer decided it wanted to die after years of hard work and not skipping a beat, my son got the flu, the missus was on her monthly(grumpy wife..take cover), and when I took a break from it all on the toilet I found that we had run out of paper! To make matters worse, my favorite football team lost from a second division team.. This all happened in one single day! So chin up, it might take a week, but when all it's fixed again you'll experience deep appreciation for the things you have taken for granted.... (xda fixed my tablet, time fixed my wife)
Sent from my GT-N5100 using XDA Free mobile app
Sry for delayed response.
Im very very doubtful that Samsung will help. I have two more... ideas, before I go to Samsung. Non-invasive of coarse, wouldn't want to make matters worse.
K, So first off I took the tablet with extra battery to a tech place in the area that said the batteries are fine, but when they put a multimeter to the motherboard nothing came back. Basically its dead according to them. There's one more shop in the area I want to get a second opinion from. Next, does anyone know anything about an app called "Splashtop Stream"? I'm a fond user of Splashtop to control/view my computer straight my tablet, but when I installed "Splashtop Stream" to use the tablet as an extended screen (not just a cloned second screen), my tablet and both computers I tried it with did NOT like it. I immediately uninstalled it, but it dawned on me that it was just a matter of days later that my Tablet died. I hate to grasp at straws, but if an app like that is too resource intensive, I'm okay with seeing a connection that it fried my tablet. I can't just ask Splashtop "Hey, does your app fry motherboards", so I need a way of researching legitimate known problems. I can't afford a $400 tablet right now.
The reason why I'm using Samsung as a last resort is because it's outside my warranty time, and the moment they know that I did even the simple fast-mod on it, they'll slap it down and won't help. There no custom boot or Roms on it.
With all this said, any suggestions anyone?
misternagoya said:
You can't go to a Samsung service shop? They might not fix it under warranty, but I assume they'll have a look at it and give you an estimation? I feel for you, we all have had these awful weeks... I soft bricked my pad, my computer started to play up, my other computer decided it wanted to die after years of hard work and not skipping a beat, my son got the flu, the missus was on her monthly(grumpy wife..take cover), and when I took a break from it all on the toilet I found that we had run out of paper! To make matters worse, my favorite football team lost from a second division team.. This all happened in one single day! So chin up, it might take a week, but when all it's fixed again you'll experience deep appreciation for the things you have taken for granted.... (xda fixed my tablet, time fixed my wife)
Sent from my GT-N5100 using XDA Free mobile app
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O_O That does suck!! Sry man.
varxtis said:
Sry for delayed response.
Im very very doubtful that Samsung will help. I have two more... ideas, before I go to Samsung. Non-invasive of coarse, wouldn't want to make matters worse.
K, So first off I took the tablet with extra battery to a tech place in the area that said the batteries are fine, but when they put a multimeter to the motherboard nothing came back. Basically its dead according to them. There's one more shop in the area I want to get a second opinion from. Next, does anyone know anything about an app called "Splashtop Stream"? I'm a fond user of Splashtop to control/view my computer straight my tablet, but when I installed "Splashtop Stream" to use the tablet as an extended screen (not just a cloned second screen), my tablet and both computers I tried it with did NOT like it. I immediately uninstalled it, but it dawned on me that it was just a matter of days later that my Tablet died. I hate to grasp at straws, but if an app like that is too resource intensive, I'm okay with seeing a connection that it fried my tablet. I can't just ask Splashtop "Hey, does your app fry motherboards", so I need a way of researching legitimate known problems. I can't afford a $400 tablet right now.
The reason why I'm using Samsung as a last resort is because it's outside my warranty time, and the moment they know that I did even the simple fast-mod on it, they'll slap it down and won't help. There no custom boot or Roms on it.
With all this said, any suggestions anyone?
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I randomly bumped here and I'm no expert, but if your tablet's motherboard is indeed dead, I believe there is absolutely no way they can tell that the device got rooted at some point. You did not "hard brick" it, that's a whole other thing, or at least so I've learned in my not-very-long experience. "Hard brick" should be the result of flashing a kernel made some other device, which definitely is not your case. Moreover, that does not kill the motherboard, it just makes anything unbootable: it's a software problem, so it can actually be detected. You had a hardware failure that most likely completely wiped any proof that you have ever modified your device, so the only problem that you might have, I think, is them telling you that they take no responsibility for what your power outlet has done to the device, but they shouldn't be able to detect any modification that you have made. In my opinion technical support is worth trying.
Awesome!! Thank you so much!
varxtis said:
Awesome!! Thank you so much!
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You're welcome, good luck!
Just thought Id let everyone know that I managed to get Samsung to compromise on the matter since the Tablet is only 5 months past warranty (1yr 5mnths since purchase). So, not much longer and hopefully Ill have a tablet that works yet again.
Knowing that this is my last resort and with all the wonderful knowledge here on the forums, I'm hoping I might get some creative ideas.
I recently bought a Tab S 8.4, rooted it about 2 weeks after I got it. No problems, everything is working great. Last week, the screen starts to flicker and the tablet reboots randomly. When it does this, the battery goes from 100% down to 12%. Eventually this happens enough where the tablet won't stay on for longer than a minute. Read around the forums and find others mention the exact same issue. Potentially a battery pull/re-plug may alleviate. Tried that to no avail.
I have found that if I hold the battery plug in place *real* tight, by pushing down with my finger, the tablet operates somewhat normally. Could be a motherboard issue.
Anyone run into this at all? Thoughts? Ideas? Replacement parts? I've got a $500 brick on my hands now with no warranty to boot. :crying:
Thanks in advance!
I soldered my battery straight to the board. But before doing that, try spraying some contact cleaner (found in hardware stores) and see if it Will work
hey, i got this issue once ! go to customer service,they will fix it for you in 5min FREE !
sku|| said:
hey, i got this issue once ! go to customer service,they will fix it for you in 5min FREE !
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Which customer service are you referring to? A local samsung customer service?
Squez said:
Which customer service are you referring to? A local samsung customer service?
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yes, samsung service center
sku|| said:
yes, samsung service center
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So they took off the back cover and soldered it back in for you for free with no warranty? I'm a bit surprised they would do that. I'll have to see if I have one in my area.
Please keep us updated
Squez said:
So they took off the back cover and soldered it back in for you for free with no warranty? I'm a bit surprised they would do that. I'll have to see if I have one in my area.
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Hey Squez please keep us informed and if you get this problem resolved. I am not gonna root my Tab S until I know its safe to do so... thanks and good luck.
TeeShark said:
Hey Squez please keep us informed and if you get this problem resolved. I am not gonna root my Tab S until I know its safe to do so... thanks and good luck.
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I found a local electronic repair shop that said they could re-solder it for me relatively easily. Brought it in and he said it did look like the terminals on the battery plug had been pulled back a little bit and weren't soldered on there very good (good to hear some type of confirmation on that and he let me view it through a microscope as well). Twenty minutes and twenty dollars later, my tablet is working as it did previously. I've used it sparingly over the last 2 hours, so nothing definitive yet, but the fact that it doesn't restart right away makes me think the issue is resolved.
Thanks everyone for the suggestions!!
Sweet
Squez said:
I found a local electronic repair shop that said they could re-solder it for me relatively easily. Brought it in and he said it did look like the terminals on the battery plug had been pulled back a little bit and weren't soldered on there very good (good to hear some type of confirmation on that and he let me view it through a microscope as well). Twenty minutes and twenty dollars later, my tablet is working as it did previously. I've used it sparingly over the last 2 hours, so nothing definitive yet, but the fact that it doesn't restart right away makes me think the issue is resolved.
Thanks everyone for the suggestions!!
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Click to collapse
eh? 20dorra ??
Squez said:
I found a local electronic repair shop that said they could re-solder it for me relatively easily. Brought it in and he said it did look like the terminals on the battery plug had been pulled back a little bit and weren't soldered on there very good (good to hear some type of confirmation on that and he let me view it through a microscope as well). Twenty minutes and twenty dollars later, my tablet is working as it did previously. I've used it sparingly over the last 2 hours, so nothing definitive yet, but the fact that it doesn't restart right away makes me think the issue is resolved.
Thanks everyone for the suggestions!!
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Click to collapse
Glad to hear you got it working bro.. seems.like a samsung quality or even design issue, they got plenty of space yet decided to use a very small terminal
Battery Results
Just wanted to follow up with everyone that might be experiencing similar issues. After fixing the issue, and de-bloating a bit, my battery life is phenomenal. Much better than when I first got it. I suspect the battery issue was causing some drain as well, even when it wasn't restarting. The attached screen is still with 35% battery left.
Thanks to all those who contributed to this thread. I too was having battery issues. I'd get random restarts, disconnects from the cellular network, forgetting wifi passwords, battery that would go from 50% to dead in three seconds., display glitches etc. I finally opened up my tab which I thought was going to be a pain but was actually pretty easy. By naked eye the solder joints looked fine but under a microscope I could see that all six solder joints on the battery connector were cracked and by pressing on the connector could see the connector move independently from the PCB. Resoldered the joints and everything is good now.
Well my problem is that the battery isn't charging, I get a battery with a red "X" mark when the screen is on but when it is turned off, its charging well but very slow and when it reaches 99% it never goes to 100%. Could it be possible I have the same problem as you guys? no random restarts for me just the issue of sucky battery life (3 hours on wifi) and not charging
Squez said:
Just wanted to follow up with everyone that might be experiencing similar issues. After fixing the issue, and de-bloating a bit, my battery life is phenomenal. Much better than when I first got it. I suspect the battery issue was causing some drain as well, even when it wasn't restarting. The attached screen is still with 35% battery left.
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Which bloat apps did you exactly remove?
drmodify said:
Well my problem is that the battery isn't charging, I get a battery with a red "X" mark when the screen is on but when it is turned off, its charging well but very slow and when it reaches 99% it never goes to 100%. Could it be possible I have the same problem as you guys? no random restarts for me just the issue of sucky battery life (3 hours on wifi) and not charging
Which bloat apps did you exactly remove?
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Are you using the stock Samsung charger? Just plug it into the wall and it should be fine. Don't charge from the computer or use a different charger
Got that same problem. My tab will only charge up to 60% under 6 hours. Batterystatus app shows that my 2amp wall charger is just charging at 300mah +/- . Tried my power bank, same issue. Changed the cable and the reading from the wall charger is 1800mAh , could top up the battery in 2hrs
DUHAsianSKILLZ said:
Are you using the stock Samsung charger? Just plug it into the wall and it should be fine. Don't charge from the computer or use a different charger
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Using wall charger. Never charged via pc...
Any Ideas?
I have experienced this. Flickering of the screen which eventually leads to reboots. Got it fixed at a samsung service center. You rooted it but you're on stock ROM right? I think there's a problem when we root it and stick with the stock ROM. When I rooted my tab again, certain apps started FCing which lead to lags. So I'm gonna wipe this and start from scratch.
Last night my Note7 suddenly started repeatedly freezing and getting hot also it didnt turn off for ages when holding the power button so when i eventually did get it off i left it off over night. Seems ok now but had me a little worried. Anyone else experienced this?
LOL
Sent from my SM-G935T using Tapatalk
Time to hand yours in. Symptoms of battery failure right there.
Sent from my SM-N930F using Tapatalk
Sounds more like the symptoms of a bootlooping and brick.
ooMoo said:
Last night my Note7 suddenly started repeatedly freezing and getting hot also it didnt turn off for ages when holding the power button so when i eventually did get it off i left it off over night. Seems ok now but had me a little worried. Anyone else experienced this?
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Seriously?
Words fail me. That takes some doing!
Ryland
Force reboot is volume up and power at the same time isn't it?
rcoburn, do not laugh at other's problems, if you do not have anything useful to say, please be polite, and say nothing, instead of making fun at others expense, think ways to make yourself useful
ooMoo said:
Last night my Note7 suddenly started repeatedly freezing and getting hot also it didnt turn off for ages when holding the power button so when i eventually did get it off i left it off over night. Seems ok now but had me a little worried. Anyone else experienced this?
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Click to collapse
There's no reason for the battery failure to affect the cpu unless the heat is in excess of 80C or so. Was the phone really hot or around only 45-50C? If the latter is the case, it could have just been a rogue app loading cpu 100%. Also, was the charge on battery below 80%? The thermal runaway shouldn't happen happen begin below those values, but you never know. Also, make sure that the phone isn't bulging from excessive pressure in the battery...
I'd just like to remind everyone to keep things respectful please.
Thanks!
Just out of curiosity, is this your original or replacement unit?
Either way, it definitely looks like it's signs of a faulty battery. My original unit went to infinite bootloop after shutting off on its own. And when I brought it to a Samsung service centre, they failed to even recover the phone. Going as far as advising me to "take advantage" of the exchange programme to get a "safe" unit.
Sent from my LG-H990 using Tapatalk
BozQ said:
Just out of curiosity, is this your original or replacement unit?
Either way, it definitely looks like it's signs of a faulty battery. My original unit went to infinite bootloop after shutting off on its own. And when I brought it to a Samsung service centre, they failed to even recover the phone. Going as far as advising me to "take advantage" of the exchange programme to get a "safe" unit.
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Click to collapse
Its the replacement. I've decided to return it next week now
Don't let others scare you. This isn't a battery problem.
It was very likely the CPU that was getting hot, not the battery. The CPU was processing something at 100% load for a long period of time, naturally, warming it (and the exterior of the phone) up. It took some time to respond to you pressing the power button because the CPU was still processing something else at full load.
So, it was likely the OS or an app that was stuck in a loop, causing all this to happen.
Everyone is so paranoid about the battery exploding that they are ignoring the most likely and most obvious of explanations.
The battery powers your phone, freezing and resetting doesn't really have anything to do with the battery. Could be the processor, software etc.
And outside of MAYBE getting a little hot, I'm pretty sure there's no symptoms of a bad battery before it expands, at least none we can see since the battery is locked inside of the phone.
At this point the speaker could go out and people would scream "IT'S ABOUT TO BLOW!"
Like if you think the Title is actually real funny?
This msg will self-destruct in 24 hrs
Sent from my SM-N930F using XDA-Developers mobile app
And on that note, I believe that this thread has run its course.
Remember, you are continuing to use a device that has been recalled. You do so at your own risk. As someone who repairs devices for a living, I can tell you that the battery can have an effect on the way your device operates if it is not outputting the proper power. There's a lot of incorrect information in this thread. You have to look at the big picture here, this was a massive recall for a reason. I suggest you heed the warning and return the device.
Thread closed.