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When phone goes into lock screen the power button wont bring it out of a black screen but menu buttons are lit up. Does anyone know how I can fix this?
tjmethod said:
When phone goes into lock screen the power button wont bring it out of a black screen but menu buttons are lit up. Does anyone know how I can fix this?
Click to expand...
Click to collapse
You can go to menu/settings/advanced(CM) settings/display/ then check screen on animations. Not sure which of his roms you are talking about but if it's one of his AOSP roms this will help.
reply
Hi thanks- ya there is no 'advanced settings' and the setting on animations is 'all animations' instead of no or some. I am just going to partition another card and get 'the express' rom which seems like the rom to have...
tjmethod said:
Hi thanks- ya there is no 'advanced settings' and the setting on animations is 'all animations' instead of no or some. I am just going to partition another card and get 'the express' rom which seems like the rom to have...
Click to expand...
Click to collapse
The Express is an awesome rom, you wont be disappointed.
Ya I tried to flash it last nite but my desktop is not recognizing any devices through usb which explains why I get an error that my printer is not connected when I try to use it... one thing after another
Sent from my SCH-I905 using XDA
Thanks man- I just reread your advice on animations and I think you meant 'no' animations instead of 'on'. I just set it to no animations and the home screen seems to come back now out of the time out screen. I have to hit the power button a few times, the lit menu buttons go out and when they come back on I've got a screen.
Do you know if I can install a blank sd card into the phone?- to partition to install 'the express' once I can flash it from my computer which is the only way I know how.
Thanks again,
Tj
tjmethod said:
Thanks man- I just reread your advice on animations and I think you meant 'no' animations instead of 'on'. I just set it to no animations and the home screen seems to come back now out of the time out screen. I have to hit the power button a few times, the lit menu buttons go out and when they come back on I've got a screen.
Do you know if I can install a blank sd card into the phone?- to partition to install 'the express' once I can flash it from my computer which is the only way I know how.
Thanks again,
Tj
Click to expand...
Click to collapse
No need for a new card unless your upgrading. Either way, if it is your current or a new sd, BACK IT UP TO THE PC first. And yes I saw that your pc is not recognizing the device, sounds like you will need to install the proper drivers (to your pc) for it to work. I would suggest going to this guide -> http://forum.xda-developers.com/showthread.php?t=1386911 I believe HipKat has all the steps for what your wanting to do, laid out much better than I can chicken peck on this keyboard, lol.
Good luck!
Jamie
Hey Jamie- I found since someone shut the pc down improperly that's what caused Windows to now recognize things- I actually just unplugged it and going to give it a few before plugging it back in. I should be good to go. The only other problem I am having since selecting no animTions is the display brightness is at the lowest setting. Trying to adjust/ autoi does nothing. Any advice on that one?- heading out for a late breakfast and going to flash the express when I get back but this phone is hard to.see till then for incoming calls- thanks god I have a tablet. Figuring how to.root that thing will be interesting.
tjmethod said:
Hey Jamie- I found since someone shut the pc down improperly that's what caused Windows to now recognize things- I actually just unplugged it and going to give it a few before plugging it back in. I should be good to go. The only other problem I am having since selecting no animTions is the display brightness is at the lowest setting. Trying to adjust/ autoi does nothing. Any advice on that one?- heading out for a late breakfast and going to flash the express when I get back but this phone is hard to.see till then for incoming calls- thanks god I have a tablet. Figuring how to.root that thing will be interesting.
Click to expand...
Click to collapse
Under settings/display de-select auto brightness. Should be a toggle in your power menu as well.
Sent from my PC36100 using Tapatalk
Hey thanks again Jamie- I had a new 8 gig micro sd card so I took my original out and put that in and partitioned as one tutorial had it laid out using Amon RA Recovery? The partitioning went well and I got the Express ROM on and installed nice except for a small issue the timeout or lock screen won't come out of lock screen unless I remove the the battery. I did what you told me to do on the Sinister ROM and switched the animations off and was able to come out of the idle or lock screen after about a dozen presses of the power button. Apparently it wasn't the Rom. Half the time I can't answer a call. I read a post on this site a last week on this same issue someone else had. The solution was some type of "pack" supposedly needed to be installed to the ext partition or something like that. I have tried to find that post ever since and cannot since. When I gohit 'search this forum' and the search field appears, the keyboard appears then disappears. Do youyou know anyone I maybe able to get into contact with that would be able to help me resolve this? So what type of devices do you have. I've also got the Samsung Galaxy 4G LTE 10.1 that I tether to which is nice.
I have been having a bit of a time finding solutions to certain things on here...
Tj
Sent from my SCH-I905 using XDA
Hey thanks again Jamie- I had a new 8 gig micro sd card so I took my original out and put that in and partitioned as one tutorial had it laid out using Amon RA Recovery? The partitioning went well and I got the Express ROM on and installed nice except for a small issue the timeout or lock screen won't come out of lock screen unless I remove the the battery. I did what you told me to do on the Sinister ROM and switched the animations off and was able to come out of the idle or lock screen after about a dozen presses of the power button. Apparently it wasn't the Rom. Half the time I can't answer a call. I read a post on this site a last week on this same issue someone else had. The solution was some type of "pack" supposedly needed to be installed to the ext partition or something like that. I have tried to find that post ever since and cannot since. When I gohit 'search this forum' and the search field appears, the keyboard appears then disappears. Do youyou know anyone I maybe able to get into contact with that would be able to help me resolve this? So what type of devices do you have. I've also got the Samsung Galaxy 4G LTE 10.1 that I tether to which is nice.
I have been having a bit of a time finding solutions to certain things on here...
Tj
Sent from my SCH-I905 using XDA
If you have your brightness set to the lowest, i've noticed that is what screws up unlocking for me. set your brightness higher as soon as you turn your phone on and see if that helps
Hey guys! I recently updated my phone to 4.1.2 and noticed almost every time I go to use my phone and hit either the power button or the home button the recent app screen pops up instantly as if you were to hold the home button down. So far I tried a soft reset a factory reset with no luck. The phone worked perfectly before the update so I know it isn't either of the buttons sticking. If anyone has any ideas I would greatly appreciate your help, I'm at the point where I'm pulling my hair out haha
Thanks!!
Did you do the OTA (over the air) update Sprint pushed out, are you on a custom rom, or are you using a non stock launcher? Give us some details and someone, if not me, will help you out.
Also try rebooting. Some users in the past have reported that trying to activate recent apps properly (by holding the home) stopped working and a simply powering the device off then turning it back on fixed the issue. This may solve your issue too.
I see this is your first post, are you familiar with rooting and custom roms? Just curious so we know how to get you through this.
Thanks for helping. I did the ota update that sprint pushed out. The phone is completely stock nothing on it is modified at all. I already tried rebooting multiple times and tried a battery pull also. I am new to rooting and custom roms. Everything else on the phone is working fine but the recent app screen will come up as soon as I turn the screen on. It wont come up if I turn the screen on hit home to go to home screen turn screen off using power button and turn the screen back on quickly, it has to sit for 30sec to 1min for it to start doing it again.
Thanks!!
thatjerk said:
Did you do the OTA (over the air) update Sprint pushed out, are you on a custom rom, or are you using a non stock launcher? Give us some details and someone, if not me, will help you out.
Also try rebooting. Some users in the past have reported that trying to activate recent apps properly (by holding the home) stopped working and a simply powering the device off then turning it back on fixed the issue. This may solve your issue too.
I see this is your first post, are you familiar with rooting and custom roms? Just curious so we know how to get you through this.
Click to expand...
Click to collapse
Anybody got any ideas?
Sorry for the late reply, I work a night shift.
Are you waking the screen up with the home button or the power button. The reason I am asking is because the only way I can make this same situation occur is with no lock screen set, I wake up the phone with the home screen button.
Try setting up a lock screen and see if it fixes the problem.
If it does not fix the problem then I recomend taking the phone back to Sprint to see if they will swap the device since you are not rooted.
If you have a custom recovery installed try rebooting into recovery and wiping cache and dalvik cache then go to advanced and fix permissions, if you only have stock recovery try wiping cache from it. To boot to recovery, power off phone, hold volume up and home then power, let go of the 3 keys when the note 2 splash screen pops up. If that doesn't alleviate the issue it may be a setting with the home key presses, for instance you can change what it does with longpress and double tap, may have gotten the svoice and recent apps mixed up. Try double tapping home and see if svoice comes up or recent apps, also longpress to see which comes up.
I like to break stuff!
-EViL-KoNCEPTz- said:
If you have a custom recovery installed try rebooting into recovery and wiping cache and dalvik cache then go to advanced and fix permissions, if you only have stock recovery try wiping cache from it. To boot to recovery, power off phone, hold volume up and home then power, let go of the 3 keys when the note 2 splash screen pops up. If that doesn't alleviate the issue it may be a setting with the home key presses, for instance you can change what it does with longpress and double tap, may have gotten the svoice and recent apps mixed up. Try double tapping home and see if svoice comes up or recent apps, also longpress to see which comes up.
I like to break stuff!
Click to expand...
Click to collapse
This is deff recent update caused i believe. I also have a non rooted sprint device that I just updated, and its doing the exact same thing. Annoying as hell. My device is less then a month old. To explain more on what happens, I have my screen timeout set for 2 mins, lock at 5 mins. Use phone, put it down, wait for screen to time out, pick it up and hit him key once and it brings up the task manager. Not a long press, just a fast press.
I tried to clear the cache with no luck..
I guess that makes two of us for this problem.
I have noticed sometimes when I go to use the phone there will be a blue box around one of the apps. Not sure if its the last app I used but it has been doing this since before the update.
I cant replicate the issue to save my life. When you guys updated something must have gotten confused in the process. May need to download a stock restore of ma7 and start fresh. That would be what I would do if nothing else fixes it. It will erase all you apps and settings and internal storage so back em up. Back up internal to PC
I like to break stuff!
Ok ill be more than happy to try that.. what exactly is ma7 and where can I dl it. Is there anything special I need to know or do to complete the process? I already cleared my my contacts.. google said they were uploaded but apparently not.
Thanks again for the help!!
-EViL-KoNCEPTz- said:
I cant replicate the issue to save my life. When you guys updated something must have gotten confused in the process. May need to download a stock restore of ma7 and start fresh. That would be what I would do if nothing else fixes it. It will erase all you apps and settings and internal storage so back em up. Back up internal to PC
I like to break stuff!
Click to expand...
Click to collapse
MA7 is the latest OTA 4.1.2 which would be the update you took prior to this recent apps incident. Look in development for a thread by garwynn it'll have the links to the Odin one-click packages and since you already took OTA you won't need the modem. Just follow the directions in his thread. Before doing it if you have anything stored to your internal storage you want to save back it up to your PC via USB. You'll want to grab the full restore one click so it wipes everything and starts fresh.
I like to break stuff!
Same issue, called Sprint
I spoke with sprint about this today, very frustrating. I learned:
Not all note users are having this problem
they did a reactivation, prl update, firmware check, profile (?) update.
That didn't do anything, so the recommended a hard reset, that's when I flipped out.
They said I may be able to sent me a new phone if the hard reset doesn't help, but would need to pay a $49 exchange fee... then i flipped out more.
possible reasons: I really don't know, here is what i have:
Go Launcher
SD card, inserted a couple weeks after activation
I use Home2 to modify my home button double tap action
Not rooted or anything.
david.dannicker said:
I spoke with sprint about this today, very frustrating. I learned:
Not all note users are having this problem
they did a reactivation, prl update, firmware check, profile (?) update.
That didn't do anything, so the recommended a hard reset, that's when I flipped out.
They said I may be able to sent me a new phone if the hard reset doesn't help, but would need to pay a $49 exchange fee... then i flipped out more.
possible reasons: I really don't know, here is what i have:
Go Launcher
SD card, inserted a couple weeks after activation
I use Home2 to modify my home button double tap action
Not rooted or anything.
Click to expand...
Click to collapse
I'm still having the same issue with recent apps popping up upon awake, non rooted sprint, happened after recent OTA update, and have no apps in common with above poster. I have not done a reset yet as it hasn't bothered to that extent yet, and once I get ready to root and really tear into things, ill work it out then I suppose.
I'm having the same issue after updating to MA7. Im rooted, cleared both caches and still going on. When I wake the phone with the home button it wakes up and shows the recent apps, when I close that it take me to my lock screen (wigetlocker)
Edit: Fixing permissions just fixed it for me and also clearing the caches again.
Double Edit: Started doing it again. -___-
nyboy07 said:
I'm having the same issue after updating to MA7. Im rooted, cleared both caches and still going on. When I wake the phone with the home button it wakes up and shows the recent apps, when I close that it take me to my lock screen (wigetlocker)
Edit: Fixing permissions just fixed it for me and also clearing the caches again.
Double Edit: Started doing it again. -___-
Click to expand...
Click to collapse
I am having this problem to it happens when the screen goes off but does not lock in my experience. I would never pay for a new phone if it is a update that messed my phone up I would have snapped
Sent from my Nexus 7 using xda app-developers app
Solved
I have the Note 2 on Sprint. The update that I got a couple days ago has solved this problem.
All of the sudden the screen of my new Nexus 7 does not respond to touch.
I was looking to my emails, then stopped using the tablet for 10 mins and, when I tried to use it again, the lock screen did not recognize my swipe motion. I then tried to reboot it: pressed the power button, touched the Power Off option and nothing, also here it did not register my touch.
I was able to enter into recovery mode (using power and volume keys) and perform a factory reset but that did not solve the problem.
I am stuck at the lock screen and I cannot unlock it.
Any suggestion?
Thanks!
i think its just a 4.3 software bug. i love the tablet but the new update isn't very good IMO. google needs to get this right.
luigig said:
All of the sudden the screen of my new Nexus 7 does not respond to touch.
I was looking to my emails, then stopped using the tablet for 10 mins and, when I tried to use it again, the lock screen did not recognize my swipe motion. I then tried to reboot it: pressed the power button, touched the Power Off option and nothing, also here it did register my touch.
I was able to enter into recovery mode (using power and volume keys) and perform a factory reset but that did not solve the problem.
I am stuck at the lock screen and I cannot unlock it.
Any suggestion?
Thanks!
Click to expand...
Click to collapse
Since it has to be new I'd recommend just trading it in for another if a reboot or reset didn't fix it. I'd hate to see a fellow get stuck with an unreliable device. It could be many things though such as a bad digitizer or loose LCD ribbon flex cable or just a software glitch. To check the flex cable you would have to disassemble the unit which of course could potentially cause problems when trading it in. I dropped a tab one time though and it Jared my charge flex cable loose and just reinserting it fixed it. Good luck
fix-this! said:
i think its just a 4.3 software bug. i love the tablet but the new update isn't very good IMO. google needs to get this right.
Click to expand...
Click to collapse
Thanks.
Any idea about how to fix the problem (factory reset did not work) other then sending it back for a replacement?
Wait for Google to release official image then return to stock to see if it fixes it.
conan1600 said:
Since it has to be new I'd recommend just trading it in for another if a reboot or reset didn't fix it. I'd hate to see a fellow get stuck with an unreliable device. It could be many things though such as a bad digitizer or loose LCD ribbon flex cable or just a software glitch. To check the flex cable you would have to disassemble the unit which of course could potentially cause problems when trading it in. I dropped a tab one time though and it Jared my charge flex cable loose and just reinserting it fixed it. Good luck
Click to expand...
Click to collapse
Thanks.
I have a feeling it is a software problem. It was perfectly working and few minutes after it was not. Nothing, hardware-wise happened in the middle.
Software-wise, I noticed, on the top of the screen, the notification that a keyboard update was installed. Could have it broken something?
I thought a factory reset would have handled that possible problem but it did not.
luigig said:
All of the sudden the screen of my new Nexus 7 does not respond to touch.
I was looking to my emails, then stopped using the tablet for 10 mins and, when I tried to use it again, the lock screen did not recognize my swipe motion. I then tried to reboot it: pressed the power button, touched the Power Off option and nothing, also here it did not register my touch.
I was able to enter into recovery mode (using power and volume keys) and perform a factory reset but that did not solve the problem.
I am stuck at the lock screen and I cannot unlock it.
Any suggestion?
Thanks!
Click to expand...
Click to collapse
I had the problem last night and a reboot fixed it. Haven't seen the problem since.
mi7chy said:
Wait for Google to release official image then return to stock to see if it fixes it.
Click to expand...
Click to collapse
Mi7chy,
thanks.
A question: I started reading this guide (http://forum.xda-developers.com/showthread.php?t=1907796) to understand how to flash the factory image and I am worried I cannot perform step 1 of the Driver Installation section (I am unable to unlock the lock screen...).
Any suggestion?
Contemplating of returning this back for a replacement...
Thanks!
luigig said:
All of the sudden the screen of my new Nexus 7 does not respond to touch.
I was looking to my emails, then stopped using the tablet for 10 mins and, when I tried to use it again, the lock screen did not recognize my swipe motion. I then tried to reboot it: pressed the power button, touched the Power Off option and nothing, also here it did not register my touch.
I was able to enter into recovery mode (using power and volume keys) and perform a factory reset but that did not solve the problem.
I am stuck at the lock screen and I cannot unlock it.
Any suggestion?
Thanks!
Click to expand...
Click to collapse
I was in staples and their floor model had the same problem, I tried to fix it but it just sat there in a frozen state.
I just got the screen of death? or simply a black screen and i dont know how to fix it. the volume works, and i can hear music playing, no water damage. but idk if there is a fix
please help
fozzy501 said:
I just got the screen of death? or simply a black screen and i dont know how to fix it. the volume works, and i can hear music playing, no water damage. but idk if there is a fix
please help
Click to expand...
Click to collapse
What preceded the 'black screen?'
I assume you're Rooted.
Can you get into Recovery?
To get into Recovery:
Power down device.
Don't turn on
Press Power & Vol up buttons at same time
Release when device vibrates and you see Blue Recovery booting words in left upper corner.
Wipe cache, dalvik cache and boot.
If that doesn't work,
Flash Nandroid backup
If you don't have a Nandroid backup, Factory Reset, wipe cache & dakvik cache
If that doesn't work,
Go to ODIN/Download mode, and install Samsung Stock Firmware via ODIN.
Biker1 said:
What preceded the 'black screen?'
I assume you're Rooted.
Can you get into Recovery?
To get into Recovery:
Power down device.
Don't turn on
Press Power & Vol up buttons at same time
Release when device vibrates and you see Blue Recovery booting words in left upper corner.
Wipe cache, dalvik cache and boot.
If that doesn't work,
Flash Nandroid backup
If you don't have a Nandroid backup, Factory Reset, wipe cache & dakvik cache
If that doesn't work,
Go to ODIN/Download mode, and install Samsung Stock Firmware via ODIN.
Click to expand...
Click to collapse
the thing is that im not rooted at all. i dont know wat to do
fozzy501 said:
the thing is that im not rooted at all. i dont know wat to do
Click to expand...
Click to collapse
What preceded the black screen?
What were the events leading to the black screen?
Installing something, trying something new, jumping into a pool forgetting the deviceuisuin youropocket, stuff like that.. The info can help determine what is going on.
You're not rooted is ok.
The fact that some stuff is working is good.
After you answer the above, you can:
Power down phone.
Make sure the battery has at least 50% charge.
If you can't see the stats and think you may be low on juice, pluguin the device for an hour andlet charge.
After you are charged, you're going to go into the he stock recovery
By doing the following:
Power down device
Press Power & Vol up buttons at same time.
Release buttons when you see the blue words in upper left corner of screen and feel the Vibrate.
Using the volume buttons, scroll up or down to Factory Reset
Press Power button to confirm
Let the screen go through its stuff
Then you will choose reboot and enter it with the Power button.
It'll take 15-20 minutes sometimes, so just wait and see if you're device boots.
If the above fails to boot your device successfully, you'll have to ODIN Samsung Stock Firmware via your pc.
Biker1 said:
What preceded the black screen?
What were the events leading to the black screen?
Installing something, trying something new, jumping into a pool forgetting the deviceuisuin youropocket, stuff like that.. The info can help determine what is going on.
You're not rooted is ok.
The fact that some stuff is working is good.
After you answer the above, you can:
Power down phone.
Make sure the battery has at least 50% charge.
If you can't see the stats and think you may be low on juice, pluguin the device for an hour andlet charge.
After you are charged, you're going to go intodthe stock recovery
By doing the following:
Power down device
Press Power & Vol up buttons at same time.
Release buttons when you see the blue words in upper left corner of screen and feel the Vibrate.
Using the volume buttons, scroll up or down to Factory Reset
Press Power button to confirm
Let the screen go through its stuff
Then you will choose reboot and enter it with the Power button.
It'll take 15-20 minutes sometimes, so just wait and see if you're device boots.
Click to expand...
Click to collapse
i was using it fine at night and then i didnt have a charger so i used the car charger and plugged it into the power outlet and then in the morning the screen was all black.
fozzy501 said:
i was using it fine at night and then i didnt have a charger so i used the car charger and plugged it into the power outlet and then in the morning the screen was all black.
Click to expand...
Click to collapse
Ohhh.....
Hold off on the above instructions.
Do you have another battery you can try?
Or a friend whose battery you can try?
Edit:
But you can hear and adjust the volume, it's just the screen is black.
That would lead me to believe the battery is good.
Hopefully there is no internal damage form a bad car charger, etc.
Just thinking out loud.
Perhaps try the Recovery steps above after charging the battery.
Biker1 said:
Ohhh.....
Hold off on the above instructions.
Do you have another battery you can try?
Or a friend whose battery you can try?
Click to expand...
Click to collapse
i mean it says it charges wen i plug in the normal charger, but at the moment i dont have another battery
do you think thats the problem because i mean the screen is all black but the i can touch the screen and feel it vibrate wen i try to unlock the phone
fozzy501 said:
i mean it says it charges wen i plug in the normal charger, but at the moment i dont have another battery
do you think thats the problem because i mean the screen is all black but the i can touch the screen and feel it vibrate wen i try to unlock the phone
Click to expand...
Click to collapse
I see......
First see jif you can get into Recovery.
If you can or can't, let me know.
Then we'll go from there.
If you can:
First try wiping cache, dalvik cache and reboot.
If that doesn't work, do the Factory reset I wrote the steps to.
Biker1 said:
I see......
First see jif you can get into Recovery.
If you can or can't, let me know.
Then we'll go from there.
If you can:
First try wiping cache, dalvik cache and reboot.
If that doesn't work, do the Factory reset I wrote the steps to.
Click to expand...
Click to collapse
i tried the recovery options but nothing will come up
fozzy501 said:
i tried the recovery options but nothing will come up
Click to expand...
Click to collapse
It will help if you tell me the steps you did and what the device feedback was.
Biker1 said:
It will help if you tell me the steps you did and what the device feedback was.
Click to expand...
Click to collapse
i did the steps you told me hold the volume& up and power and nothing came up. i felt it vibrate but nothing came up. the screen flashes just a little bit
If you attempted to get into stock recovery following the proper procedure without success, I'd try one more time.
If failure repeats, try to boot the device into ODIN/Download mode by:
Power down device
Don't power up
Press Power & Vol DOWN buttons this time.
Hold the buttons until the device boots into ODIN mode, usually just a few seconds.
Let me know.
Biker1 said:
If you attempted to get into stock recovery following the proper procedure without success, I'd try one more time.
If failure repeats, try to boot the device into ODIN/Download mode by:
Power down device
Don't power up
Press Power & Vol DOWN buttons this time.
Hold the buttons until the device boots into ODIN mode, usually just a few seconds.
Let me know.
Click to expand...
Click to collapse
nope nothing
fozzy501 said:
i did the steps you told me hold the volume& up and power and nothing came up. i felt it vibrate but nothing came up. the screen flashes just a little bit
Click to expand...
Click to collapse
I have a feeling the device may have booted into Recovery successfully, but the screen is blacksso you can't see the Recovery screen.
When you say it lit up a little, please describe.
Does anything on the screen light up at anytime?
Biker1 said:
I have a feeling the device may have booted into Recovery successfully, but the screen is blacksso you can't see the Recovery screen.
When you say it lit up a little, please describe.
Does anything on the screen light up at anytime?
Click to expand...
Click to collapse
when it rebooted it did a small flash starting froim the top of the screen to the bottom, really fast and really quick
fozzy501 said:
nope nothing
Click to expand...
Click to collapse
I'm not 100% ccertain, but it appears your screen is shot. May not be the screen itself, but the circuitry that lights the screen.
How that happened I'm not 100% certain, but it would appear that it has something to do with car charging the device.
I went through as much troubleshooting as I know, but without the display, I don't know how to get into Recovery or ODIN, which most likely is a moot point because the issue is most likely not software related, but hardware related.
Hopefully I'm wrong
Just a heads up...when you use a car charger to charge your phone its highly recommended to unplug it as soon as its charged. I believe thats what caused your problem.
Sent from a Insane S4
Sick Made Development
Where or how much to repair the screen?
Sent from my MyTouch 4G Slide using xda premium
fozzy501 said:
Where or how much to repair the screen?
Sent from my MyTouch 4G Slide using xda premium
Click to expand...
Click to collapse
As I mentioned, I'm not sure it's the digitizer assembly that is bad or the circuitry that operates the digitizer screen assembly or both.
I'd say a digitizer/screen assembly replacement with Samsung OEM parts, including labor may be approx. $175 give or take a few bucks. Would have to check.
The reputable installer would have to specify that you won't be charged if the replacement doesn't work out. Which is obvious anyway.
I'd go to a place in person, and wait for it to be done, if that's possible in your area.
I'd also just say that my screen just stopped working. Let him determine what's up, before be he does anything.
On the other hand, maybe let the tech knows what you think the cause of the issue is, although no one is 100%. Yeah, just tell him what happened.
You plugged the phone into a car charger overnight, and in the am, the screen didn't illuminate.
Maybe it's not the screen and something more simple, maybe.
The tech would also be able to troubleshoot the device more effectively.
Biker1 said:
As I mentioned, I'm not sure it's the digitizer assembly that is bad or the circuitry that operates the digitizer screen assembly or both.
I'd say a digitizer/screen assembly replacement with Samsung OEM parts, including labor may be approx. $175 give or take a few bucks. Would have to check.
The reputable installer would have to specify that you won't be charged if the replacement doesn't work out. Which is obvious anyway.
I'd go to a place in person, and wait for it to be done, if that's possible in your area.
I'd also just say that my screen just stopped working. Let him determine what's up, before be he does anything.
On the other hand, maybe let the tech knows what you think the cause of the issue is, although no one is 100%. Yeah, just tell him what happened.
You plugged the phone into a car charger overnight, and in the am, the screen didn't illuminate.
Maybe it's not the screen and something more simple, maybe.
The tech would also be able to troubleshoot the device more effectively.
Click to expand...
Click to collapse
Keep in mind these phones have a year of Samsung warranty.
He's not rooted so he shouldn't have warranty issues.
Send it to Samsung.
Hi All
Noticed that the top inch or so of my screen becomes unresponsive from time to time. So I cannot pull down the notifications or menu. Also if I try to do anything else (call, text, access apps etc) it does not respond.
A restart seems to sort it out but none the less it is annoying and I would like to know if there is something I can do to sort it out?
Thanks for reading
Is there any type of screen protector installed? Please ensure the firmware is updated to the latest version. Please try booting in safe mode to see if possibly there is a 3rd party app causing the issue. Please see the following for safe boot http://www.asus.com/us/support/FAQ/1005163/ If problem still exists then we recommend performing a hardware reset including cache wipe partition. Please see the following: http://www.asus.com/us/support/FAQ/1011956/
Sincerely
ASUS_USA
[email protected]
I do have a screen protector but I do not think it is that as it happens randomly and rebooting it fixes it.
When I tried to boot into recovery so that I can clear the cache I also get an error, basically the open droid on his back with the word error so I cannot even boot into recovery.
PJBXDA said:
I do have a screen protector but I do not think it is that as it happens randomly and rebooting it fixes it.
When I tried to boot into recovery so that I can clear the cache I also get an error, basically the open droid on his back with the word error so I cannot even boot into recovery.
Click to expand...
Click to collapse
When you see the open droid, Do the following.
Press Power (Hold), Press Volume Up and leave Volume Up.
You will enter recovery.
I think it is a hardware issue.
But still, try wiping cache and if possible do a factory reset (After Backup). Do not install any apps for a couple of days and see if the problem reoccurs
Edit:
ASUS Zenfone 2 64GB 3.2GHz
Android 5.0
O2 Network
Click to expand...
Click to collapse
Hey, Your Signature says you have a 3.2 Ghz Zenfone. Damn It, I too should have bought that one.:laugh: (Correct It)
[email protected] said:
When you see the open droid, Do the following.
Press Power (Hold), Press Volume Up and leave Volume Up.
You will enter recovery.
I think it is a hardware issue.
But still, try wiping cache and if possible do a factory reset (After Backup). Do not install any apps for a couple of days and see if the problem reoccurs
Click to expand...
Click to collapse
Thanks but that does not work. When I boot using power and volume up, I get the open droid and the boot options. I choose recovery and it boots but then I get an open droid with a red triangle with an '!' inside coming from his belly and the message 'Error!' underneath. From there the only thing that seems to work is holding the power button for about 10 seconds and that then turns the device off.
PJBXDA said:
Thanks but that does not work. When I boot using power and volume up, I get the open droid and the boot options. I choose recovery and it boots but then I get an open droid with a red triangle with an '!' inside coming from his belly and the message 'Error!' underneath. From there the only thing that seems to work is holding the power button for about 10 seconds and that then turns the device off.
Click to expand...
Click to collapse
THERE YOU HAVE TO DO THE FOLLOWING:
Press Power + Volume up
And release only volume up while holding the power button. And once you see recovery, release power button too.
I find this occurs onmine sometimes too, the dead screen, not the unable to get to recovery. It has to be software as when you rotate the phone the problem still occurs on the top of the phone.
It is very occasional, generally after a reboot, and another reboot will fix it but just an annoyance.
Funny thing is, I have 2 Zenfone 2's one a 2.3ghz 64gb and a 1.8ghz(I'd love it if the transcribe error was right, 8.1ghz would kill anything and heat up the room like a fire) 32gb phone and the problem is present on both...
[email protected] said:
THERE YOU HAVE TO DO THE FOLLOWING:
Press Power + Volume up
And release only volume up while holding the power button. And once you see recovery, release power button too.
Click to expand...
Click to collapse
No need for the CAPS! All you had to say is to press them when I get the droid with the error message, I thought you meant when I first entered to select the recovery mode. Thank you, managed to get in.
ultramag69 said:
I find this occurs onmine sometimes too, the dead screen, not the unable to get to recovery. It has to be software as when you rotate the phone the problem still occurs on the top of the phone.
It is very occasional, generally after a reboot, and another reboot will fix it but just an annoyance.
Funny thing is, I have 2 Zenfone 2's one a 2.3ghz 64gb and a 1.8ghz(I'd love it if the transcribe error was right, 8.1ghz would kill anything and heat up the room like a fire) 32gb phone and the problem is present on both...
Click to expand...
Click to collapse
Strange.
Perhaps Asus_USA could get back to us about this?
ultramag69 said:
I find this occurs onmine sometimes too, the dead screen, not the unable to get to recovery. It has to be software as when you rotate the phone the problem still occurs on the top of the phone.
It is very occasional, generally after a reboot, and another reboot will fix it but just an annoyance.
Funny thing is, I have 2 Zenfone 2's one a 2.3ghz 64gb and a 1.8ghz(I'd love it if the transcribe error was right, 8.1ghz would kill anything and heat up the room like a fire) 32gb phone and the problem is present on both...
Click to expand...
Click to collapse
Hahahaha!!! Seriously Mate. 8.1Ghz Just imagine Antutu Benchmark Scores, Single core performance!!!. Asus could then have advertised zenfone 2 As a mobile + Room Heater.
PJBXDA said:
No need for the CAPS! All you had to say is to press them when I get the droid with the error message, I thought you meant when I first entered to select the recovery mode. Thank you, managed to get in.
Click to expand...
Click to collapse
Well, By CAPS i never meant to be rude. I was just emphasizing that "There" (Where you see the droid bot)"You have to do the following". Caps grabs attention.
This is Post #4 by me
When you see the open droid, Do the following.
Press Power (Hold), Press Volume Up and leave Volume Up.
You will enter recovery.
I think it is a hardware issue.
But still, try wiping cache and if possible do a factory reset (After Backup). Do not install any apps for a couple of days and see if the problem reoccurs
Click to expand...
Click to collapse
Well, If you recheck, In post #4, I explained clearly.
Any ways, glad that you figured it out.:good:
Hi Guys,
I dropped my zenfone2 in water yesterday.. Just for 2 seconds though.. I found the screen behaving weird,so switched off,removed all parts and kept to dry. There was some lag in the screen. At night again kept it in rice jar and also dried for sometime in sun.
1 problem i am facing is, since yesterday,the exact middle part(about 1 inch) of the screen has become unresponsive. Rest everything is working fine except this. Due to this facing issues with handling the phone.
Please if someone can help that would be great. Or do i need to visit the service centre?
Regards,
Satish
satishmohapatra said:
Hi Guys,
I dropped my zenfone2 in water yesterday.. Just for 2 seconds though.. I found the screen behaving weird,so switched off,removed all parts and kept to dry. There was some lag in the screen. At night again kept it in rice jar and also dried for sometime in sun.
1 problem i am facing is, since yesterday,the exact middle part(about 1 inch) of the screen has become unresponsive. Rest everything is working fine except this. Due to this facing issues with handling the phone.
Please if someone can help that would be great. Or do i need to visit the service centre?
Regards,
Satish
Click to expand...
Click to collapse
Probably but will cost you, unless you have insurance...