Camera wont focus... Brand new Evo... Not rooted - EVO 4G Q&A, Help & Troubleshooting

I bought an evo on release date and it had a few problems so I took it back and got a new one. About 2 hours after I got my new one home I heard it making a really fast clicking/tapping sound. (click click click tap tap tap) I thought the sound was coming from my speaker so I put it up to my ear after a few seconds I looked at the speaker and noticed that it wasnt the speaker but that it was the camera. I could see the lens physically moving back and forth really fast. Naturally I started the camera app to see what would happen. I snapped a picture and noticed that it was very blurry. I then went to camera settings and changed them and its still very blurry. Its almost as if the camera just refused to focus (looked like I needed glasses)... Naturally, the next step I took was to try to record a video... Same thing very blurry but sound is perfect. Next I tried the front facing camera. It was fine.
I have tried re-starting it a bunch of times... tried cleaning the lens...
About 4 or 5 hours later I took another picture and it was fine. Now the problem is intermittent and if I take 10 pictures 3 or 4 will be in focus and the others wont.
1. My phone is not rooted
2. I have not dropped it
3. It has not gotten wet.
4. Babied it the whole time I've had it.
5. Tried turning off auto focus and using manual
Any suggestions?

Take it back.
Sent from my mind using XDA App

Happened with my first EVO take it back

Same thing just happened to me on my Evo that is over a month old. Only happens intermittently though. After a reboot, it seems to be fine for a while.

mine is blurry too. is there any hack for it? im not covered by sprint for this. Maybe deal with htc directly? any ideas hackers?

wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Sent from my PC36100 using XDA App

wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Click to expand...
Click to collapse
dont ask me why just answer the damn questions lol
oh and resets can sometimes cure it for a while I think.
mine has been taking crisp pics all day now

If it's a defective phone and you havent voided the warrenty take it back anyways, it is HTC's warranty not Sprint's

Ive had my evo for almost two years and I installed the cm9 rom for it and the camera was having this problem so I went back to my backup and same problem. It wont focus. It acts like its focusing but just wont. Also I've opened the phone several times so a replacement is out of the question.

Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium

Weird. Someone in the Evo LTE forum just had a camera hack completely bust their cam. Even after RUU. I didn't think it was possible. Apparently I'm wrong.
Sent from my EVO using xda premium

abowlby said:
Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
I have cm7. Is there a camera I can flash or something to get it working.

Accidental double post
Tapatalk 2

jimmiekain said:
I bought the original evo 4g from best buy on release day. The camera all day long made a whining mechanical sound as if it was moving in and out. Exchanged it and the 2nd one did the same thing.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Firmly push in on the external camera lense.

This thread....it has came back to life !!!
Sent from my PC36100 using xda premium

Related

Strange issues...

I'm into about week 2 of my first EVO and I love the phone. Yesterday, however, I started to have strange screen issues. I'll try my best to explain:
In some browser pages, forums, and even my home screens the screen will act as though I am rapidly moving it up and down. It is impossible to stop it because it freezes up all the buttons. I figured I had a bad app so I went drastic and hard rebooted my phone. (Which is stock 2.2) Initially it seemed better but it started happening again, even while writing this post...I did not install any apps so I can only guess my screen is bad?
Sent from my HTC EVO 4G using XDA App
I'm having similar problems - see my post about screen gremlins. I'll be watching this to see if anyone has any ideas.
Ok, it happened again for about 2 minutes this time. I studied what it was doing and it seems it is trying to zoom in then out very rapidly. Occasionally jumping to different spots on the screen. Any help?
Sent from my HTC EVO 4G using XDA App
Some of the older Evos had trouble with their screens not being properly grounded, could be that's what yours has. You may want to search for some of the older threads on it to see if that's what it is.
Hmm, I'll look into it. Thanks! Any other ideas or suggestions are welcome as well.
Sent from my HTC EVO 4G using XDA App
Well, that isn't the issue. Read some posts, watched a few videos detailing said issue, tried the tests and downloaded the Multitouch Visualization App just to be 100% positive. Passed all tests.
I have Hardware Revision 0003. Everything else runs flawlessly with the exception of this weird screen issue. Now it seems like it is trying to push "buttons" on its own, pull down the shade, etc.
Kind of frustrated now. It's just so random.
Sent from my HTC EVO 4G using XDA App
Ok, I made a crappy video for you guys to see....
http://www.youtube.com/watch?v=hIK3DlbKKWc
Edit: Added another video with the phone acting slightly different...
http://www.youtube.com/watch?v=FPze7PdNiHE
What is going on?
SpezXVII said:
Ok, I made a crappy video for you guys to see....
http://www.youtube.com/watch?v=hIK3DlbKKWc
Edit: Added another video with the phone acting slightly different...
http://www.youtube.com/watch?v=FPze7PdNiHE
What is going on?
Click to expand...
Click to collapse
Bring it back ASAP.
Sent from my PC36100 using Tapatalk
SpezXVII said:
Ok, I made a crappy video for you guys to see....
http://www.youtube.com/watch?v=hIK3DlbKKWc
Edit: Added another video with the phone acting slightly different...
http://www.youtube.com/watch?v=FPze7PdNiHE
What is going on?
Click to expand...
Click to collapse
Yeah definitely take it back, that's just our phone's Chinese heritage showing through.
So I ended up returning it. They took it back no questions asked and handed me a brand new Evo. Works 100% better.
Sent from my HTC Evo 4G using XDA App.
SpezXVII said:
So I ended up returning it. They took it back no questions asked and handed me a brand new Evo. Works 100% better.
Sent from my HTC Evo 4G using XDA App.
Click to expand...
Click to collapse
i contacted htc a few weeks ago because of this issue. sprint changed their tep policies after i sat waiting for them on the phone for an hour, i found out, if you drop it just one time, it causess the lcd and digitizer to act as if the ribbon cable is lose.....only absolute fix is to have it repaired or exchanged.

Pink camera problem

My screen shows pink when I try to focus it, how can I get rid of it?
Sent from my Evo, ho!
hmmm.... what is it that your focusing on?
Sent from my PC36100 using XDA Premium App
As soon as I hit the camera button
Sent from my Evo, ho!
Cotton Candy Camera
JUST2SUAVE said:
My screen shows pink when I try to focus it, how can I get rid of it?
Sent from my Evo, ho!
Click to expand...
Click to collapse
I have the same problem, I think it's a sensor problem. Sprint said I could send it to them and have it repaired, but that means no phone for a week or 2, can't do it. It'll go away for a while if you go into the settings, reset to default settings, close the camera and reopen it, go back into the settings, and set it to 720. It's a lotta' work when you're tryin' to catch somethin' viral, though... like when your infant daughter spits up all the boobie milk she just had into her mom's mouth... yup, totally missed it 'cause of the same problem...
If you're real slick about it, you can run the RUU, and take it into a sprint store. They'll give you a refurb, but if you do it 3 times, they're required to give you a brand new phone. I'm on my 5th phone, 2nd brand new one....lol. Both brand new EVOs had the same problem.
Flash back to stock. If that doesn't help, take it to a Sprint store (or do it yourself) and have them press the camera module back down onto the board.
Voila, fixed. I do this for every Evo that I take apart for every customer. Prevents future issues.
Sunsparc said:
Flash back to stock. If that doesn't help, take it to a Sprint store (or do it yourself) and have them press the camera module back down onto the board.
Voila, fixed. I do this for every Evo that I take apart for every customer. Prevents future issues.
Click to expand...
Click to collapse
So open it up and press the camera part down?
Sent from my Evo, ho!
JUST2SUAVE said:
So open it up and press the camera part down?
Sent from my Evo, ho!
Click to expand...
Click to collapse
Yes, found THIS read through it and see what they are saying.

Grainy camera on htc evo. Any help?

I dont know what it could be. Im using htc #15 kernel on mikfroyo 4.1.6. I just wanted to see if anyone has a fix before i decide to take it in. I really dont want to.. if they decide to replace it, they will give me a refub. I dont want a refub...
Sent from my CM 7 Monster Evol.
I have the same problem and also do not want a refurb, it is most likely due to the fact that the camera is loose-try phisically pushing the camera in and that should fix it. i took it to a sprint repair and they did something and it was fine for a while and started again. so every time it starts i just push it in.thats probably all they did!
Does your front face camera take up half of the screen instead of the whole screen? My front face camera is blurry and greenish and its not even full screen.
Sent from my CM 7 Monster Evol.
I tried that.. it didn't work.
Sent from my CM 7 Monster Evol.
What hardware version is your phone? I had issue with my 0003 being crapy it was a refurb tho had it swapped. Now I have a brand new evo 0004 no camera issues takes excellent pics lol. Paid 100 deductible. Loving it.
Took this pic tonight of a Lunar moth
reaper24 said:
What hardware version is your phone? I had issue with my 0003 being crapy it was a refurb tho had it swapped. Now I have a brand new evo 0004 no camera issues takes excellent pics lol. Paid 100 deductible. Loving it.
Took this pic tonight of a Lunar moth
Click to expand...
Click to collapse
I forgot how to check the hardware lol. And you, my camera used to take beautiful pictures but now it's really crappy. Also, i dont havd insurance so i dont know what they are going to do.
Sent from my CM 7 Monster Evol.
They probaly wont do nothing cause you rooted and flashed a rom. It voids the warranty.
Sent from my PC36100 using XDA Premium App

[Q] Epic 4G Touch Camera Buzzing

Hello all, I've been having this issue with my camera making a buzzing sound when I try to record videos. Granted, it does not happen all the time, but it does happen and it's annoying. Wondering if anyone else has the issue, is this a software issue, or is it just my phone and I need a replacement??
I did notice this start after I began to install the Stock Rooted ICS Leaked OSs. I'm currently running FD24 Stock Rooted. Thank you guys in advance for your help and advice.
I actually came on to ask the same question. Just buzzed when trying to snap a picture with flash on. I'm running the new AOKP build 34. Sounds like the from is causing the camera to overwork?
Sent from my SPH-D710 using XDA
Try shaking it when it's buzzing. Let me know if it stops.
Had this same issue before with my wifes.
Well 25 pics snapped with flash and 3 video records with no buzz. If I were to shake to stop does that mean a loose part or something of the sort?
Sent from my SPH-D710 using XDA
No, it's just the camera focusing. Sometimes when it buzzes you'll notice the everything is very out of focus. The camera lens actually moves when focusing and that buzzing noise is the lens at it's max (+/-) and still trying to move. Not sure why shaking it makes it stop but it does. Seems to be self correcting also. After a while it stops occurring.
Makes sense. The pics I snapped at the time weren't very focused either. I appreciate the info.
Sent from my SPH-D710 using XDA
myne does not buzz but makes a noticable sound seemingly stemming from the actual lens its self everytime i open the camera app , which has just started recently , i am fearing a hardware failure , anyone else ever hear this noise when the opening the camera app?
Any description of the noise? The one we're talking about stems from the same place too.
carnivalrejectq said:
myne does not buzz but makes a noticable sound seemingly stemming from the actual lens its self everytime i open the camera app , which has just started recently , i am fearing a hardware failure , anyone else ever hear this noise when the opening the camera app?
Click to expand...
Click to collapse
Sounds like the same issue if its also coming from the lens to me so my guess is just that.
Sent from my SPH-D710 using XDA
KCRic said:
Try shaking it when it's buzzing. Let me know if it stops.
Had this same issue before with my wifes.
Click to expand...
Click to collapse
Thank you for all your replies, glad I'm not the only one with this issue... I have been shaking and tapping the phone to make it stop when it has happened. Just very annoying when you are video recording and it happens. It's never happened while taking pictures. I thought it might be hardware related and there might a fix or solution besides shaking...
The Real Sitek said:
I actually came on to ask the same question. Just buzzed when trying to snap a picture with flash on. I'm running the new AOKP build 34. Sounds like the from is causing the camera to overwork?
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
TRS, not sure if the reason is the camera being overworked. It seems to me that it's more of a hardware issue. When the buzzing does occur I can hear and feel it towards the center of the phone, not near the lens.
I am not sure if mine was from the center or lens since it was only for a second. I assumed the lens issue was right. Doing research I have only found one other case and reason was not given. Sounds like the answer is lens or hardware. Hrm
Sent from my Epically Flashed Touchable Epic using XDA
Yeah i cant feel an actual buzz or vibration and it only occures for like 1 second to 2 when the camera first starts , and has dissapeared all together on Mijhz new AKOP ICS rom.
Mine makes the same buzzing sound and shaking it does help but I can hear something rattle in the lense so my guess is something has come loose that causes the buzzing.
Sent from my SPH-D710 using xda premium
I buzzed twice last night and it happened on opening the camera then switching to video camera. It was in fact the lens and shaking did fix it. Looks like hardware and I might just have to figure out how to reset my binary count seeing as it is at 22 lol. Anyone know of a way to do so?
Sent from my Epically Flashed Touchable Epic using XDA
The Real Sitek said:
I buzzed twice last night and it happened on opening the camera then switching to video camera. It was in fact the lens and shaking did fix it. Looks like hardware and I might just have to figure out how to reset my binary count seeing as it is at 22 lol. Anyone know of a way to do so?
Sent from my Epically Flashed Touchable Epic using XDA
Click to expand...
Click to collapse
If you're on ICS just use the Triangle away app then flash back to a completely stock EL29 rom.
If you're just going to trade it in with Sprint for another one then don't worry if it bricks it in the process. Sad part is that there's really on indication if this buzzing is just a fluke event or if it's actually a sign of hardware failure.
KCRic said:
If you're on ICS just use the Triangle away app then flash back to a completely stock EL29 rom.
If you're just going to trade it in with Sprint for another one then don't worry if it bricks it in the process. Sad part is that there's really on indication if this buzzing is just a fluke event or if it's actually a sign of hardware failure.
Click to expand...
Click to collapse
There has to be some sort reason or cause, whether it's a hardware or software issue, that is causing our cameras to buzz and hum when we open the app or switch from video to stills in the app... Just looking for an answer so that if it's hardware, then I'd go get a replacement... Thank you.
If anyone is still paying attention to this thread I am guessing it is hardware. It now buzzes for me every time I open the camera. If I click the screen and it catches a focus it stops. My reason for commingle back for an update is I jumped over to CWM9A5 and now it buzzes continuously when I run the torch. Since I can now do it on command I think I am going to order me a jig and reset my BC and flash complete stock and take it in to show Sprint!
Sent from my SPH-D710 using XDA
The Real Sitek said:
If anyone is still paying attention to this thread I am guessing it is hardware. It now buzzes for me every time I open the camera. If I click the screen and it catches a focus it stops. My reason for commingle back for an update is I jumped over to CWM9A5 and now it buzzes continuously when I run the torch. Since I can now do it on command I think I am going to order me a jig and reset my BC and flash complete stock and take it in to show Sprint!
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
you dont need a jig just download triangle away from the market, it will reset your flash counter and remove the yellow triangle
I'm also having this on my phone. It honestly started after my first ics rom and continued on every build so idk if it's ics related. Once my camera focus it stops but I can get it to do it again by repeatedly tapping on different parts of the screen till the lens has a hard time focusing. I'm assuming the camera is struggling to focus which is the cause of this.
Sent from my SPH-D710 using XDA

[Q] Q> Mic problem

So I acquired a ET4G the other day from a friend who had dropped it in some water. He did an insurance claim so he has his new one and gave me this one to play with. Everything works fine except the mic and the notification light was stuck on. This is more of a curiosity project than anything else.
I completely disassembled and cleaned the circuit board and contacts. Now the notification light works properly and the mic works when recording video.
There is no mic in skype, calls, searching, anything except video recording that I've tested so far.
Sooo, Does video recording use a separate mic , if not does anyone have any ideas? It's running CM9 right now but shouldn't make a difference.
To my knowledge its the same mic. I would try using odin to flash the el26 kernel with cwm5 by acs. Then using that to flash an el29 build rom. Such as calkulin 3.0. Just to make sure whatever your friend had on there is stock of latest release. That wat if there is problems you know for sure its not software related.
sent from my BAD A$$ Epic touch
Alright, Went back to stock, flashed Calk 3.0 still no good.
So I don't believe that it is a software issue. I can fully accept that it is fried, water and electronics just don't mix. I just don't understand it working for video recording but nothing else.
I think the are three mics on the board, I'd guess the main one at the bottom for calls is shot. It's possible it could be replaced if you can get it off, then with some smd paste and a heat gun you could put a new one on.
Sent from my SPH-D710 using xda premium
Interesting, I wasn't aware of this. Far too much work for a phone that cant be hooked up anyways. Although it would be kind of fun to see if I could swap Mics.
destriut said:
He did an insurance claim so he has his new one and gave me this one to play with.
Click to expand...
Click to collapse
I don't get it... how'd he get to keep the 'broken' phone?
Sprint definatley took mine..
Sent from my SPH-D710 using xda premium
Mike check one two one two.. Lol sorry had too.
Rocking The Blue Kuben
E4GTL33T said:
I don't get it... how'd he get to keep the 'broken' phone?
Sprint definatley took mine..
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I believe he said that he lost it, they asked him if he wanted to GPS track it and he said no. Paid the deductible and they mailed him a new one. That's why I am not to worried about fixing it, has a bad ESN anyways.

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