Develop Bugs

Camera wont focus... Brand new Evo... Not rooted

I bought an evo on release date and it had a few problems so I took it back and got a new one. About 2 hours after I got my new one home I heard it making a really fast clicking/tapping sound. (click click click tap tap tap) I thought the sound was coming from my speaker so I put it up to my ear after a few seconds I looked at the speaker and noticed that it wasnt the speaker but that it was the camera. I could see the lens physically moving back and forth really fast. Naturally I started the camera app to see what would happen. I snapped a picture and noticed that it was very blurry. I then went to camera settings and changed them and its still very blurry. Its almost as if the camera just refused to focus (looked like I needed glasses)... Naturally, the next step I took was to try to record a video... Same thing very blurry but sound is perfect. Next I tried the front facing camera. It was fine.
I have tried re-starting it a bunch of times... tried cleaning the lens...
About 4 or 5 hours later I took another picture and it was fine. Now the problem is intermittent and if I take 10 pictures 3 or 4 will be in focus and the others wont.
1. My phone is not rooted
2. I have not dropped it
3. It has not gotten wet.
4. Babied it the whole time I've had it.
5. Tried turning off auto focus and using manual
Any suggestions?

Take it back.
Sent from my mind using XDA App

Happened with my first EVO take it back

Same thing just happened to me on my Evo that is over a month old. Only happens intermittently though. After a reboot, it seems to be fine for a while.

mine is blurry too. is there any hack for it? im not covered by sprint for this. Maybe deal with htc directly? any ideas hackers?

wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Sent from my PC36100 using XDA App

wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Click to expand...
Click to collapse
dont ask me why just answer the damn questions lol
oh and resets can sometimes cure it for a while I think.
mine has been taking crisp pics all day now

If it's a defective phone and you havent voided the warrenty take it back anyways, it is HTC's warranty not Sprint's

Ive had my evo for almost two years and I installed the cm9 rom for it and the camera was having this problem so I went back to my backup and same problem. It wont focus. It acts like its focusing but just wont. Also I've opened the phone several times so a replacement is out of the question.

Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium

Weird. Someone in the Evo LTE forum just had a camera hack completely bust their cam. Even after RUU. I didn't think it was possible. Apparently I'm wrong.
Sent from my EVO using xda premium

abowlby said:
Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
I have cm7. Is there a camera I can flash or something to get it working.

Accidental double post
Tapatalk 2

jimmiekain said:
I bought the original evo 4g from best buy on release day. The camera all day long made a whining mechanical sound as if it was moving in and out. Exchanged it and the 2nd one did the same thing.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Firmly push in on the external camera lense.

This thread....it has came back to life !!!
Sent from my PC36100 using xda premium

Camera issues.

My camera has stopped functioning all it will do is render pink static. I wanted to see if there was a work around before I do an rma for a refurbished phone. Any ideas?
Sent from my ADR6300 using XDA App

Backup your current setup
Flash the EVO camera found in the Virtuous Extra Goodies section of Rom d/l in Rom Manager.

smtom said:
Backup your current setup
Flash the EVO camera found in the Virtuous Extra Goodies section of Rom d/l in Rom Manager.
Click to expand...
Click to collapse
Unless it's a software problem, that won't do anything.
jesteronyer6 said:
My camera has stopped functioning all it will do is render pink static. I wanted to see if there was a work around before I do an rma for a refurbished phone. Any ideas?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
You don't have to send it in for a refurb. You could always just replace the camera if you wanted to keep the exact phone you have now.
http://www.repairsuniverse.com/htc-incredible-droid-camera-replacement.html
I haven't replaced mine, but I did replace the front bezel and digitizer, wasn't hard at all. I would believe the camera to be even easier to replace. I think there was a thread on here showing you how to do it also, unfortunately I can't find that at the moment.

jesteronyer6 said:
My camera has stopped functioning all it will do is render pink static. I wanted to see if there was a work around before I do an rma for a refurbished phone. Any ideas?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
my girlfriends camera has a pinkish hue to it, like it has one of the effects on.
is this similar? i was curious if you replaced your camera since this is an old thread. im just looking for feedback before i buy a replacement camera from the link in this thread is it easy to do?
thanks.

nyr35blue said:
my girlfriends camera has a pinkish hue to it, like it has one of the effects on.
is this similar? i was curious if you replaced your camera since this is an old thread. im just looking for feedback before i buy a replacement camera from the link in this thread is it easy to do?
thanks.
Click to expand...
Click to collapse
My dad's phone had the pink hue on it. I rooted it, wiped it, tried different cameras, etc. Didn't help. Had to get a refurb.
Can't help on replacing only the camera, sorry.

[Q] Sprint store Update?

My wife took her Evo to the Sprint store to get a new cover for her phone. She set her phone on the counter to get a credit card when a Sprint employee grabbed her phone and hooked it up to a computer. Any ideas on what they did..... btw she is rooted and now recovery is acting all screwey. Thanks in advance.
Dave

How long was it on the computer?
They may have run SLATE on it, which goes through all settings in the device to check for errors and battery saving methods. It shouldn't screw with recovery but it WILL NOT work on a rooted device.

She said it was pretty quick. Maybe the saw the super user icon or whatever and didn't do it. But her recovery is acting weird.... when I hit reboot it goes to the cwm icon and I have to do a battery pull to power down. Not a big deal I can still backup, restore, flash etc but can't power down from recovery screen.
Sent from my CM7 EVO 4G running ??? Kernel

maybe a recovery re-flash will clear that up?

Ahhhh!!!! Will try that when I get home. Thanks man!
Sent from my PC36100 using XDA Premium App

Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App

chefdave12118 said:
Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can log in and then hit the thanks button.
Sent from my PC36100 using XDA App

k2buckley said:
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can hit the thanks button.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I didn't know that, consider yourself thanked

I would be pissed, if someone grabbed my phone and just stared hooking it up and messing with it without my permission I would be talking to a supervisor and complaining. They have no right to do that.
We're comin from a pure power source.

miguelfp1 said:
I didn't know that, consider yourself thanked
Click to expand...
Click to collapse
Yea, I think that feature was implemented in the last update of the xda app. It definitely has not always been there. I just figured it out a short while ago myself! It comes in handy, for sure. Burn up those 5 thanks per day even quicker! Haha.
And yea, why the heck did the employee just grab it and hook it up??! Did he ask for permission? My anger level would not have remained low.
Sent from my PC36100 using XDA App

Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App

Well, I might have jumped over the counter too, it depends on the mood I was in when I walked in the store
We're comin from a pure power source.

chefdave12118 said:
Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Agreed. Thief.

That'd be my first reaction.. WTF.. and why did he just grab the phone!?
You came for a cover, and instead it got hooked up to a computer... uh..

Ok. You guys convinced me. I'm finding that bastard...... Touching my wife's phone! Lmao. JK
Sent from my PC36100 using XDA Premium App

I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.

tailsthecat3 said:
I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.
Click to expand...
Click to collapse
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.

plainjane said:
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.
Click to expand...
Click to collapse
What would I say? They effed up my wifes rooted Evos custom recovery? Her phone has been acting a little dopey since they did whatever they did.

For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....

tropicalbrit said:
For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....
Click to expand...
Click to collapse
true.
im contract free because sprint sucks and i call them on it. ive also received hundreds in credits...your voice needs to be heard. dont feel bad about complaining...it may take many calls and many different reps but stick with it. escalate, escalate, escalate. also, dont forget the better business bureau is on your side.
i hope you(op) get this rectified to your satisfaction...
i myself am disheartened about sprint services being turned off, disabled or roaming agreements being terminated across the country and may switch to either other carrier.

Screen going out so soon?

I think my screen may be going out on my DINC2. Every once in a while the screen with to completely black for a split second then return to normal. Any idea what may cause this? I have tinkered with the brightness settings already. Also I am unrooted, s on, GB.
Sent from my ADR6350 using XDA App

It may be a loose connection, in which case there isn't really anything you can do. Other than get a new phone
Sent from my finally rooted Dinc 2

beenz said:
It may be a loose connection, in which case there isn't really anything you can do. Other than get a new phone
Sent from my finally rooted Dinc 2
Click to expand...
Click to collapse
Unless the ribbon has wiggled loose... which in that case the phone can be opened and the cable refitted.
Sent from my Droid Incredible 2

I have only had my DINC2 a short time 2-3 weeks. It doesn't do it often though. Should I go to a Verizon store and get it replaced now or wait and see if it gets worse before I take it in? I would imagine that a rep would like to see the issue with the screen, but like I said it doesn't happen very often.
Sent from my DINC2 in Yuma, AZ

sacnotsack said:
I have only had my DINC2 a short time 2-3 weeks. It doesn't do it often though. Should I go to a Verizon store and get it replaced now or wait and see if it gets worse before I take it in? I would imagine that a rep would like to see the issue with the screen, but like I said it doesn't happen very often.
Sent from my DINC2 in Yuma, AZ
Click to expand...
Click to collapse
This would be a defect as it should not be happening. The first month is the best time to get stuff like this taken care of because it's easier to get it done at a store. I don't know how returns work now, but they use to require doing it over the phone, which means a longer wait to get it replaced. Plus, waiting to see if it gets worse may result in it just dying one day.

True ill go to a VZW store today after work.
Sent from my DINC2 in Yuma, AZ

I went to VZW and they are Becker to see if any updates were available and they applied the minor update for GB that was recently released and said if the problem persists to come back. That was yesterday. The screen has only done it once so i think I'm going to go back to VZW and see what else they can do.
Sent from my DINC2 in Yuma, AZ

Yes. Go back and don't leave until they replace your phone.
Get loud in the store if you have to.
Sent from my ADR6350 using XDA Premium App

TheAtheistReverend said:
Yes. Go back and don't leave until they replace your phone.
Get loud in the store if you have to.
Sent from my ADR6350 using XDA Premium App
Click to expand...
Click to collapse
This. Even if it does it once, because this is a problem with a hardware connection, not software.

[Solved] Best way to get Sprint to fix a phone that locks up or reboots?

I have TEP.
Here's my problem.
I have an Epic that, on multiple ROMs (SyndicateROM Frozen, CleanGB MTD, and even stock at EC05, EI22, and EL30), sometimes enters a state where the capacitive buttons (menu, home, etc.) stop responding. They flash when you touch them, but I get no haptic feedback or response from the phone's OS. I have to slide open the keyboard and use the hard buttons (which DO work). Also, the capacitive touchscreen works perfectly.
I've owned the phone for over a year, and this just started happening.
My guess is that it's a hardware problem and that there's something wrong with the capacitive button controller or related circuitry.
But how in the heck do I prove this to Sprint?!?!?
I wiped it back to EB13 and took it OTA up to EI22. I verified I was still getting the button lock.
I took it in, but they couldn't reproduce the lockup. They calibrated the touchscreen for me and rewiped it. I took it home and was still seeing the problem.
What do I do next?
If the phone isn't malfunctioning while I'm at the store, how am I going to get them to replace any part of the phone?

gawd where's a camcorder when you need one LOL I'm not entirely sure but id say hang around a tech store for a while and wait for it to happen and then run and be like " LOOK LOOK ITS DOING IT ITS DOING IT!" In all seriousness make sure you can reproduce it or video tape it
Sent from my SPH-D700 using xda premium

Biggoron said:
gawd where's a camcorder when you need one LOL I'm not entirely sure but id say hang around a tech store for a while and wait for it to happen and then run and be like " LOOK LOOK ITS DOING IT ITS DOING IT!" In all seriousness make sure you can reproduce it or video tape it
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Great idea. That definitely gets a thumbs-up! I'll just walk around with my camera in my pocket.
I realize that this may take a few trips to the store, but at least I can show evidence on my schedule.

Biggoron said:
" LOOK LOOK ITS DOING IT ITS DOING IT!"
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Too funny!!!
Sent from my SPH-D700 using Tapatalk

Apparently, things went easier than I thought.
I started getting reboots on the phone today (EL30 trouble?). I took it in, and they wiped it. I picked it up after work and sat in my car for a few minutes. The phone rebooted. I took it back in, and they ordered a replacement.
EDIT: And not once did they need to see my video. The whole repair setup was very smooth. I was impressed!

IBNobody said:
Apparently, things went easier than I thought.
I started getting reboots on the phone today (EL30 trouble?). I took it in, and they wiped it. I picked it up after work and sat in my car for a few minutes. The phone rebooted. I took it back in, and they ordered a replacement.
EDIT: And not once did they need to see my video. The whole repair setup was very smooth. I was impressed!
Click to expand...
Click to collapse
Good that means you have very cool tech reps where you live. Glad to hear you got a replacement
Sent From My "epic" SPH-D700 via XDA Premium