[Q] Sprint store Update? - EVO 4G Q&A, Help & Troubleshooting

My wife took her Evo to the Sprint store to get a new cover for her phone. She set her phone on the counter to get a credit card when a Sprint employee grabbed her phone and hooked it up to a computer. Any ideas on what they did..... btw she is rooted and now recovery is acting all screwey. Thanks in advance.
Dave

How long was it on the computer?
They may have run SLATE on it, which goes through all settings in the device to check for errors and battery saving methods. It shouldn't screw with recovery but it WILL NOT work on a rooted device.

She said it was pretty quick. Maybe the saw the super user icon or whatever and didn't do it. But her recovery is acting weird.... when I hit reboot it goes to the cwm icon and I have to do a battery pull to power down. Not a big deal I can still backup, restore, flash etc but can't power down from recovery screen.
Sent from my CM7 EVO 4G running ??? Kernel

maybe a recovery re-flash will clear that up?

Ahhhh!!!! Will try that when I get home. Thanks man!
Sent from my PC36100 using XDA Premium App

Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App

chefdave12118 said:
Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can log in and then hit the thanks button.
Sent from my PC36100 using XDA App

k2buckley said:
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can hit the thanks button.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I didn't know that, consider yourself thanked

I would be pissed, if someone grabbed my phone and just stared hooking it up and messing with it without my permission I would be talking to a supervisor and complaining. They have no right to do that.
We're comin from a pure power source.

miguelfp1 said:
I didn't know that, consider yourself thanked
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Click to collapse
Yea, I think that feature was implemented in the last update of the xda app. It definitely has not always been there. I just figured it out a short while ago myself! It comes in handy, for sure. Burn up those 5 thanks per day even quicker! Haha.
And yea, why the heck did the employee just grab it and hook it up??! Did he ask for permission? My anger level would not have remained low.
Sent from my PC36100 using XDA App

Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App

Well, I might have jumped over the counter too, it depends on the mood I was in when I walked in the store
We're comin from a pure power source.

chefdave12118 said:
Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Agreed. Thief.

That'd be my first reaction.. WTF.. and why did he just grab the phone!?
You came for a cover, and instead it got hooked up to a computer... uh..

Ok. You guys convinced me. I'm finding that bastard...... Touching my wife's phone! Lmao. JK
Sent from my PC36100 using XDA Premium App

I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.

tailsthecat3 said:
I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.
Click to expand...
Click to collapse
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.

plainjane said:
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.
Click to expand...
Click to collapse
What would I say? They effed up my wifes rooted Evos custom recovery? Her phone has been acting a little dopey since they did whatever they did.

For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....

tropicalbrit said:
For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....
Click to expand...
Click to collapse
true.
im contract free because sprint sucks and i call them on it. ive also received hundreds in credits...your voice needs to be heard. dont feel bad about complaining...it may take many calls and many different reps but stick with it. escalate, escalate, escalate. also, dont forget the better business bureau is on your side.
i hope you(op) get this rectified to your satisfaction...
i myself am disheartened about sprint services being turned off, disabled or roaming agreements being terminated across the country and may switch to either other carrier.

Related

Factory reset with Syndicate ROM

EDIT: Okay, now I have a much bigger problem. I dropped my phone a few minutes ago and the floor totally raped the screen. I now can't see anything I'm doing on there, and I know for a fact that if I bring it to a sprint store to replace it or something, the second they find out it's rooted they'll tell me to gtfo. PLEASE can someone tell me what I can do? Disregard the rest of the post.
I've been having a crap load of force close problems from nearly all of my apps. I resolved to just factory reset my phone, but I need to check here first.
If I factory reset my phone running syndicate, will it mess up my phone? If so, how can I go about doing it without messing up the phone or how do I fix the problem (if any of you know).
And please, no flamers.
Sent from my SPH-D700 using XDA App
silverballer95 said:
EDIT: Okay, now I have a much bigger problem. I dropped my phone a few minutes ago and the floor totally raped the screen. I now can't see anything I'm doing on there, and I know for a fact that if I bring it to a sprint store to replace it or something, the second they find out it's rooted they'll tell me to gtfo. PLEASE can someone tell me what I can do? Disregard the rest of the post.
I've been having a crap load of force close problems from nearly all of my apps. I resolved to just factory reset my phone, but I need to check here first.
If I factory reset my phone running syndicate, will it mess up my phone? If so, how can I go about doing it without messing up the phone or how do I fix the problem (if any of you know).
And please, no flamers.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Lol dude I'm so sorry about the floor rapping your screen, I'm going to favorite this because of that(x
Anyway on to a more serious note, some stores dont care whether your rooted, but wit that bein said is better to b safe then sorry if you dont care about loosing data then pull the battery wait a little bit and get into donload mode then odin, stock ec05. Now if you do it might be tricky, but pull your bttery an then put it in and get into recovery and try to backup your data using pictures of the menu to guide you. This is all assuming your screen is the only broken part an evrything else works
Sent from my SPH-D700 using xda premium
When my screen got cracked sprint said it has to be replaced and cant be fixed. I was not able to exchange in store. I filed a claim online with asurion and got my phone replaced with a refurbished.
ac16313 said:
Lol dude I'm so sorry about the floor rapping your screen, I'm going to favorite this because of that(x
Anyway on to a more serious note, some stores dont care whether your rooted, but wit that bein said is better to b safe then sorry if you dont care about loosing data then pull the battery wait a little bit and get into donload mode then odin, stock ec05. Now if you do it might be tricky, but pull your bttery an then put it in and get into recovery and try to backup your data using pictures of the menu to guide you. This is all assuming your screen is the only broken part an evrything else works
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I can't see any of my screen. There isn't just a crack in the screen, the only part of it I can even see is a VERY small part in the bottom right corner. Is there anything I can do that doesn't require me to see or do anything on the screen?
I'd use one of those java apps to view the screen on my computer, but USB debugging is conveniently off right now.
silverballer95 said:
I can't see any of my screen. There isn't just a crack in the screen, the only part of it I can even see is a VERY small part in the bottom right corner. Is there anything I can do that doesn't require me to see or do anything on the screen?
I'd use one of those java apps to view the screen on my computer, but USB debugging is conveniently off right now.
Click to expand...
Click to collapse
Ah only way would be to navigate blindly in recovery and backup then odin stock ec05.
Sent from my SPH-D700 using xda premium
ac16313 said:
Ah only way would be to navigate blindly in recovery and backup then odin stock ec05.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I went to the store yesterday and the guy said I gotta do it online, so from what I know, I go through the process, they send me a refurbished one, and then I send them mine. At that point would my phone being rooted even matter? I mean I couldn't see them being like "WHOA WHOA WHOA, your phone was rooted when we got it here, send your new one back or we'll sue you."
silverballer95 said:
I went to the store yesterday and the guy said I gotta do it online, so from what I know, I go through the process, they send me a refurbished one, and then I send them mine. At that point would my phone being rooted even matter? I mean I couldn't see them being like "WHOA WHOA WHOA, your phone was rooted when we got it here, send your new one back or we'll sue you."
Click to expand...
Click to collapse
I don't think they care at that point since they just odin any way and fix the screen, you should be good to go.
Sent from my SPH-D700
Exactly that. No worries.
Sent from my SPH-D700 using XDA App

[Q] Is my phone dead for good?

Hi everyone,
I made a stupid error last night and I flashed the wrong rom to my phone :S I flashed a AT&T ROM, now my phone won't turn ON at all tried all combination to go into download mode nothing happen. When I plug it to my computer it required a driver that I couldn't find. to make it worse I called T-mobile hoping that they will help me but they couldn't because I don't have a prove of purchase :S since I bought it from someone else.
Any idea what can I do ?
Yep, it's dead for good unless someone has figured out how to make/use a USB jig for the TMO SGS2... that's why we read before flashing roms.... it's never really a good idea to flash a rom from a different device anyway.
What a retarded mistake, seriously?
You go to flash a ROM but fail to even recognize that they are two totally different phones?
If you are that clueless you should not even be flashing ANYTHING
Sent from my SGH-T989 using xda App
Seriously u shouldn't be flashing. Better make use of that paperweight
Sent from my SGH-T989 using XDA App
sometimes I wonder how somebody can want to flash a phone, but not even be able to identify there own phone our even read the instructions
Sent from my SGH-T989 using XDA App
Tunisiano32 said:
Hi everyone,
I made a stupid error last night and I flashed the wrong rom to my phone :S I flashed a AT&T ROM, now my phone won't turn ON at all tried all combination to go into download mode nothing happen. When I plug it to my computer it required a driver that I couldn't find. to make it worse I called T-mobile hoping that they will help me but they couldn't because I don't have a prove of purchase :S since I bought it from someone else.
Any idea what can I do ?
Click to expand...
Click to collapse
I doubt it'll come back to life without a USB jig. You can try calling T-Mobile for a replacement again and just tell them you need a warranty replacement...the person you were speaking to probably doesn't know that proof of purchase is not required. I've never had to show proof of purchase and always gotten my phones from somewhere other than tmobile, but I think that would be considered fraud in your case since its not really a mistake on the manufacturers part....
Does it boot up? if it doesn't boot at all you're golden. Just call in for a warranty replacement.
Sent from my SGH-T989 using xda premium
Yes, even if you do not have a proof of purchase, you can call Samsung directly and get it replaced.
Please remember this guy came here for help not to be criticized. I also know that when something like this happens, it's no fun and he's probably feeling bad enough as it is, so why add salt to injury?
Thank you for all your good replies, say what ever I'm retard or anything you want. I made a mistake ( because I didn't pay attention ). This is not the first time I flash a phone ( I flashed my previous Nexus one and flashed my HD7 ) and I previously flashed my Galaxy S II with BeastMod, I don't know how I missed it this time.
Thank you for the time that you wasted to tell me how retarded I am.
I ordered a USB jig last night and I'm waiting for it if it didn't work I'll send it to Samsung.
While I was searching to try to help Tunisiano, I came across another thread about a "bricked phone"...LOL
Apologies for laughing, but this guy in the other thread said his gf bricked his phone when she flashed the wrong rom from another device. He said he left his phone in the house for a while when he went out and she tried to flash a rom for him cause she does not like the TW launcher...LOL
...Idk if he's telling the truth or not but that was funny and people there bombed him for that...(I'm sure some of you were on that thread). I mean come on, "my gf flashed the wrong rom for me" LOL
Ur right...post edited
OP-sorry if I offended you....hope u get it replaced
Sent from my SGH-T989 using XDA App
solution
solution is www.mobiletechvideos.com i promise u josh can bring it back to life. He is great.... send him an email and he will hit u back right away. It costs like 40 bucks no biggie. Just go to the website. I assure u have nothing to worry about. Don't listen to these guys making fun of u **** happens... its really no big deal u can send ur phone tomorrow have it back working in a week.
safeplayer22 said:
While I was searching to try to help Tunisiano, I came across another thread about a "bricked phone"...LOL
Apologies for laughing, but this guy in the other thread said his gf bricked his phone when she flashed the wrong rom from another device. He said he left his phone in the house for a while when he went out and she tried to flash a rom for him cause she does not like the TW launcher...LOL
...Idk if he's telling the truth or not but that was funny and people there bombed him for that...(I'm sure some of you were on that thread). I mean come on, "my gf flashed the wrong rom for me" LOL
Click to expand...
Click to collapse
LOL yea that's a likely story.
I can sort of understand what the OP did, I mean, it's the "even if I know it's not the right thing it's close enough and if I do it just right maybe it will work or I can make it work" thing. Haven't we all experienced this at one time or another? We learn from this stuff
Good luck OP, at least you didn't get pwned by your girlfriend!
Tunisiano32 said:
Thank you for all your good replies, say what ever I'm retard or anything you want. I made a mistake ( because I didn't pay attention ). This is not the first time I flash a phone ( I flashed my previous Nexus one and flashed my HD7 ) and I previously flashed my Galaxy S II with BeastMod, I don't know how I missed it this time.
Thank you for the time that you wasted to tell me how retarded I am.
Click to expand...
Click to collapse
I don't think you are retarded, just the mistake.
We all make them, this one was just easily avoidable
Hopefully the jig works, I haven't heard about anyone trying it yet
Sent from my SGH-T989 using XDA App
I did it, not ashamed, it happens and I'm by no means new to the root and ROM game. Odin'd recovery and forgot to untick repartition. Same thing you got...Qualcomm high speed USB interface...this phone is way more sensitive in download mode than the vibrants are. So I brought mine back once for that then two more times for the screen.
Sent from my SGH-T989 using xda premium
Radsolutionz said:
solution is www.mobiletechvideos.com i promise u josh can bring it back to life. He is great.... send him an email and he will hit u back right away. It costs like 40 bucks no biggie. Just go to the website. I assure u have nothing to worry about. Don't listen to these guys making fun of u **** happens... its really no big deal u can send ur phone tomorrow have it back working in a week.
Click to expand...
Click to collapse
They can't do it for T-989, only AT&T version of Galaxy S II
My first two word in my post was " Stupid mistake" because I know that it's preventable...
There's no one among us who hasn't made some type of mistake at some point in life so lay off the guy.
Sue you might not make THIS particular mistake but that's aside from the point.
For him to meekly ask people for advice while openly admitting an error that he could've lied about or blamed on a made up entity and receive this brand of childish, elitist, holier than thou, insulting nonsense is an embarrassment to the rest of us.
Sorry about your mistake man. Good luck and I hope that you don't think everyone on xda is a huge infantile douche.
Sent from my SGH-T989 using xda premium
Hopefully you can get it replaced
This exact post happens like 15 times a day if you guys have not noticed....you are not alone
I would just say my phone got really hot and no longer turns on.
Assuming you have warranty
Sent from my SGH-T989 using XDA App

Switch black for white?

I've been having off and on issues with my E4GT screen and would like a replacement. Ive been living with it since february, but it's getting very annoying for such a beast of a phone. Is there any way I can switch it out and get a white one? I do have the tep insurance if it matters. I'm in the Dallas area. Please PM me if you think you can help
Chances are they'll send whatever refurb is next in line.
Sent from my SPH-D710 using XDA
Since they are two foretaste model numbers, they will send whatever is attached to your account. Your best bet would be going to a local store and trying to persuade a rep to help you out... But chances are you'll be leaving with the same model that is on your account.
Good luck
Jason
Sent from my SPH-D710 using xda premium
I'm doing this same thing. My wife wants a white one now so I'm trying to figure something out.
I figure if I throw enough of a fit about how Sprint owes my a** something in order to make up for their lack of any mentionable data speeds while I still pay every month for 'premium data' - a white E4GT swap for my wife is the least they can do.
Otherwise I'll just cancel my contract with no ETF due to them failing to hold up their end of the contract. Or they can upgrade us both to a SGSIII when it comes out so I can have the speeds I was promised with LTE and 1x Advanced.
All I need is a tech!! I spoke to a 3rd party sprint rep and they said it can be switched with either, its basically up to the tech. Is there any one at all in the Dallas area that would like to help a fellow XDAer out? (i would be more than happy to bring a donation to a cause of their choosing )
btw I do have the ted insurance, so would that provide any help in getting a white replacement more easily? I dont want to pay the $100, but im almost willing to at this point. hence the "donation" not being an issue
I need help with this too but I live in NJ :/
Sent from my SPH-D710 using xda premium
Sprint rep, Sprint rep, Sprint rep!
o nvm i forgot i dont have a mirror app
bump. I would really like to get this resolved by the weekend
I already told you what you need to do.
You also have to remember that being a technician is our job, not strictly our hobby. We have to adhere to policies. I personally wouldn't swap you just because you asked, my SRSS frowns upon that.
The best thing to do is bite the bullet, drive to the store, and take whatever is given to you.
I understand what youve told me, however it is difficult for me to leave the office again and go through the hours of bs just to end up with someone looking at the thing for 20 min and saying nothing is wrong or I need to get a battery (yes, someone told me my screen and buttons malfunctioned due to my battery). This is not the first time I have done this and I am fed up to say the least. I know more about these devices and this network than 80% of the people working at the stores I've gone to.
Replacing the device is the hard part and the color change is a bird id like to kill with the same stone. All I was looking for was assistance from a fellow member to stream line things and get me the customer service that Sprint should be striving for. God knows their data speeds and innovation aren't going to save them.
I'm sorry for the rant, it was not directed at you. Ive been calling Sprint for weeks about separate issues and I was trying to take this issue on by myself. If it comes down to it I will bite the bullet and deal with them the old fashion way, but that is my last resort
Depending in what custom ROM you're running (sorry just assuming since you're on xda, if not it doesn't matter) if you type *#0*#0 on the dialer it brings up a diagnostic menu. One of the tests in this menu is a line drawing test for the touchscreen. If you can see it consistently messing up in a certain part of the screen that's one of the easiest tests we have to verify touchscreen issues and a good way to make sure the tech you talk to isn't just going to say sorry we can't verify the issue. And as much as it can suck if we can't reliably duplicate the issue our options are pretty limited as far as repair/replacement goes.
As for the color issue, I may be in the minority but if I have the parts in and someone comes in and asks nicely, I don't mind swapping what color someones screen/housing is of there's actually a problem
Sent from my SPH-D710 using xda premium
You've got a pm.
Sent from my SPH-D710 using XDA
afive720 said:
You've got a pm.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
thank you, replied
asrielx1 said:
Depending in what custom ROM you're running (sorry just assuming since you're on xda, if not it doesn't matter) if you type *#0*#0 on the dialer it brings up a diagnostic menu. One of the tests in this menu is a line drawing test for the touchscreen. If you can see it consistently messing up in a certain part of the screen that's one of the easiest tests we have to verify touchscreen issues and a good way to make sure the tech you talk to isn't just going to say sorry we can't verify the issue. And as much as it can suck if we can't reliably duplicate the issue our options are pretty limited as far as repair/replacement goes.
As for the color issue, I may be in the minority but if I have the parts in and someone comes in and asks nicely, I don't mind swapping what color someones screen/housing is of there's actually a problem
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
tried to do the dialer and it wont let me input the last 0. i think the hashes are the start and end of a code, so nothing can go after them
Yea when they sent us the code that's how out was written but now that I think about out out does just jump into the menu as soon a you hit the second #. I think it only works on completely stock roms though, I just tried it on calks el29 and no joy
Sent from my SPH-D710 using xda premium
asrielx1 said:
Yea when they sent us the code that's how out was written but now that I think about out out does just jump into the menu as soon a you hit the second #. I think it only works on completely stock roms though, I just tried it on calks el29 and no joy
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
tried on calk2 1.6 and no go. idk why it would only be on completely stock. calk practically is
An easy way to tell, for me, is dragging down notification bar, if it gets really choppy in a certain area, then you definitely have a spot that's out. Doesn't always work, but easy to tell. The dio menu, I am pretty sure it only works on completely stock roms with EL29, I have not tried on any ICS leaks though. I am currently running CM, so obviously, doesn't work lol.
afinch1992 said:
go through the hours of bs just to end up with someone looking at the thing for 20 min and saying nothing is wrong or I need to get a battery (yes, someone told me my screen and buttons malfunctioned due to my battery).
Click to expand...
Click to collapse
I have had a Sprint rep tell me that a charging issue that my old Hero had was due to a bad cable. So I bought a new cable(not from sprint) and had the same problem. Took it back and they said it was the battery. So I bought a new battery(not from sprint), and had the same issue(returned the battery after. The last issue they said was that the charging port was loose, but they didn't want to fix it because they didn't want to ruin the internals of the phone.
I have hardly ever gotten good service by a rep in a Sprint store. I have gotten good service over the phone though.
Sent from my SPH-D710 using XDA
KCRic said:
I'm doing this same thing. My wife wants a white one now so I'm trying to figure something out.
I figure if I throw enough of a fit about how Sprint owes my a** something in order to make up for their lack of any mentionable data speeds while I still pay every month for 'premium data' - a white E4GT swap for my wife is the least they can do.
Otherwise I'll just cancel my contract with no ETF due to them failing to hold up their end of the contract. Or they can upgrade us both to a SGSIII when it comes out so I can have the speeds I was promised with LTE and 1x Advanced.
Click to expand...
Click to collapse
hahahahaha..
I'd cancel your contract in a heartbeat.
It's a cell phone, there is no reason to have a sense of entitlement. If you don't like your data speeds or whatever, cut ship and go elsewhere. But don't even try that bull****.
If you really want a white one shove a flat head in your charging port and break the pins ( made me cringe when I seen my buddy do it) automatically a replacement cause we can't fix them. Then go to a 3rd party preferred retailer and when they go to order it just ask nicely for a white one. As long as you have TEP is all free
Sent from my SPH-D710 using xda premium

My Note 2 got stolen yesterday

Yes unfortunately my note 2 got stolen at a party and even if I had some kind of tracking app installed it would be useless because they pulled the battery as soon as they took it.
This gave me an idea that some smart developer might take advantage of.
I propose we cook something into the rom's (like carrier IQ) that has the ability to track the location of that phone. Not tied to the mobile number or the sim card but to the phone itself. This way if somebody puts in a different sim the phone can still be tracked and controlled remotely. Also if they do a wipe of the phone, this will still be in there unless they switch roms.
Now this would be a service that is always available but is pay per use.
So if you never have to use it you never have to pay for it, but if your phone gets stolen you pay like $3-$5 to get the location of your phone emailed to you.
Just a thought.
I lost all hope on my phone coming back but I would really like not to experience this again in the future and I don't want anybody else to have to go through this either.
They already have this
Avast security with root features does just about everything
Sent from my GT-N7105 using Tapatalk 2
Cerberus does this too. Doesn't need root, and it even survives factory resets. Alerts you if somebody puts in an unauthorized sim.
Whether or not it would survive a custom rom flash, I don't know (probably wouldn't if the rom wipes /system maybe - I don't know where Cerberus stores itself).
BTW, that sucks that somebody stole your N2. =\
Iirc there's also the Plan B app that's meant to be installed from Google Play in those situations.
Sent from my SGH-T889V using xda app-developers app
krayzielilsmoki said:
Yes unfortunately my note 2 got stolen at a party and even if I had some kind of tracking app installed it would be useless because they pulled the battery as soon as they took it.
This gave me an idea that some smart developer might take advantage of.
I propose we cook something into the rom's (like carrier IQ) that has the ability to track the location of that phone. Not tied to the mobile number or the sim card but to the phone itself. This way if somebody puts in a different sim the phone can still be tracked and controlled remotely. Also if they do a wipe of the phone, this will still be in there unless they switch roms.
Now this would be a service that is always available but is pay per use.
So if you never have to use it you never have to pay for it, but if your phone gets stolen you pay like $3-$5 to get the location of your phone emailed to you.
Just a thought.
I lost all hope on my phone coming back but I would really like not to experience this again in the future and I don't want anybody else to have to go through this either.
Click to expand...
Click to collapse
Bet you just left it lying around at a party....
Call up T-Mobile and have them blacklist the IMEI that way they end up with an expensive paperweight.
Sent from my SGH-T889 using xda app-developers app
Hgaara said:
Call up T-Mobile and have them blacklist the IMEI that way they end up with an expensive paperweight.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
+1
Hgaara said:
Call up T-Mobile and have them blacklist the IMEI that way they end up with an expensive paperweight.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Yeah did that, also filed a police report. Also tried the plan b apps but those are mainly for lost phones and not stolen ones where the battery and sim is pulled right away.
I also looked into the cerberus app and I am very impressed, I wish I had this earlier
krayzielilsmoki said:
Yes unfortunately my note 2 got stolen at a party and even if I had some kind of tracking app installed it would be useless because they pulled the battery as soon as they took it.
This gave me an idea that some smart developer might take advantage of.
I propose we cook something into the rom's (like carrier IQ) that has the ability to track the location of that phone. Not tied to the mobile number or the sim card but to the phone itself. This way if somebody puts in a different sim the phone can still be tracked and controlled remotely. Also if they do a wipe of the phone, this will still be in there unless they switch roms.
Now this would be a service that is always available but is pay per use.
So if you never have to use it you never have to pay for it, but if your phone gets stolen you pay like $3-$5 to get the location of your phone emailed to you.
Just a thought.
I lost all hope on my phone coming back but I would really like not to experience this again in the future and I don't want anybody else to have to go through this either.
Click to expand...
Click to collapse
That sucks dude. Did you get insurance?
That sucks man. One of the main reasons why I switched to tmo from sprint. Since I have cheaper phones laying around, I just switch them out before I go anywhere I.e a bar etc. That way if I lose (or stolen) anything, itll be something I can live with.
I know with sprint I can swap the esns online but it doesnt work half the time and have to call care to fix it. Sim cards are ingenious.
I recommend everyone have some throw away phones for reasons like this. Or insurance.
Sent from my SGH-T889 using xda app-developers app
dav1boy said:
That sucks man. One of the main reasons why I switched to tmo from sprint. Since I have cheaper phones laying around, I just switch them out before I go anywhere I.e a bar etc. That way if I lose (or stolen) anything, itll be something I can live with.
I know with sprint I can swap the esns online but it doesnt work half the time and have to call care to fix it. Sim cards are ingenious.
I recommend everyone have some throw away phones for reasons like this. Or insurance.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Not sure about this one. So you just use your awesome phone when you are at home or at work? I would be lost if I left home without my note 2
Sent from my SGH-T889 using xda app-developers app
Frankly speaking I have already lost 2 mobile phones..
It feels very odd, n weird...
The most horrifying thoughts are that people might go through all the data, video, pics that u tried so hard to keep a secret...
Seriously v need a better technology here...
Almost every mobile has gps, n now they also have Russian + American GPS installed in our latest mobiles, that really makes me think, every mobile can b theoretically tacked down, no matter watt.. but still v are at mercy of cops n operators...
Developers really need to focus on this idea n boost a total new era...
P.S
I too use tracking apps, but still they are limited.. u can find it if it was lost.. but how do u manage to located it in real time, when u living in high density of population?
Sent from my GT-I9070 using Tapatalk 2
Cerberus app is must have.
Sent from my SGH-T889 using xda premium
I use aeGis(hoping I could send out the SMS in time to activate it) and on my lock screen I put a little message that says "This phone is equipped with Lojack. It is being tracked via GPS" just hoping that it deters theft.
krayzielilsmoki said:
Yes unfortunately my note 2 got stolen at a party and even if I had some kind of tracking app installed it would be useless because they pulled the battery as soon as they took it.
Click to expand...
Click to collapse
Not to sound rude, but seriously how do you know that they pulled the battery and sim immediately? Did you find the battery door sitting on the ground or something? It's not exactly intuitive to pull the battery door on the Note 2.
IMHO I can't help but think that lookout and/or prey could have helped you, or at the very least a lock screen and encrypted FS to protect your data. Still I'm sorry that this happened to you. I know lookout will send a shout out when the battery gets low with its last know location. That along with a lock screen would give you a pretty decent chance of recovering the device. Maybe something to consider for the future.
A Lesson Learned
They have to put the battery in eventually. I use Lookout, and you can wipe all your data from the click of your computer. It also has a lot of locating features. I'm pretty sure I upgraded and paid a little for the app. But it is definitely worth it when it comes to the stuff you keep on your phones now a days. I don't like keeping a pin on mine or the pattern. Too much of a pain personally every time you want to go in your phone. On a side note, NEVER leave your note 2 lying around at a party. It should be in your hands dazzling ALL.
Just a thought, Any app will require a working internet connection before submitting any data/info to their servers.
The device can be easily switched on without sim, wiped and flashed and good to use.
But yes, these apps may help if the one who stole is not smart enough.
Sent from my SGH-T889 using xda app-developers app
OMG reading all this got me paranoid and just gone ahead and purchased Cerberus and installed it on all my devices !!
So sorry to hear that your phone got stolen. I just hope you find it or somehow claim it on your insurance !! house car work or similar !!!
A coworker had the same thing happen to him at work a couple of years ago.
My group works in a limited access area with badge scanners on the door and cameras watching the doorway.
There were about 15 of us and we were all in a meeting. My coworker had left his phone on his desk. He remembered a few minutes into the meeting and went to grab it. It was gone.
It was clear none of us had taken it since we were all in the meeting together!
Reported it to security who quickly reviewed the CCTV video. A maintenance guy walked in, saw it laying on the desk, and grabbed it. Other cameras showed he immediately (not even 10 steps away) had pulled the battery. He walked straight outside to his vehicle and on the way tossed sim card in trash. I'm sure it was headed for a pawn shop at lunch that day.
My sister had her phone taken in a mall restroom. She was helping her young daughter in the stall and sat her phone on top of the toilet paper dispenser.
Of course she walked off without the phone. She washed up her hands and her daughter and literally got three steps out the door when she realized she didn't have the phone.
It was already gone and there was nobody else in the restroom!
I called the number immediately. Whoever took it answered and simply laughed and taunted us to come find them.
We ended up calling AT&T and having them disable the IMEI number. Never got the phone back.
f4phantomii said:
A coworker had the same thing happen to him at work a couple of years ago.
My group works in a limited access area with badge scanners on the door and cameras watching the doorway.
There were about 15 of us and we were all in a meeting. My coworker had left his phone on his desk. He remembered a few minutes into the meeting and went to grab it. It was gone.
It was clear none of us had taken it since we were all in the meeting together!
Reported it to security who quickly reviewed the CCTV video. A maintenance guy walked in, saw it laying on the desk, and grabbed it. Other cameras showed he immediately (not even 10 steps away) had pulled the battery. He walked straight outside to his vehicle and on the way tossed sim card in trash. I'm sure it was headed for a pawn shop at lunch that day.
My sister had her phone taken in a mall restroom. She was helping her young daughter in the stall and sat her phone on top of the toilet paper dispenser.
Of course she walked off without the phone. She washed up her hands and her daughter and literally got three steps out the door when she realized she didn't have the phone.
It was already gone and there was nobody else in the restroom!
I called the number immediately. Whoever took it answered and simply laughed and taunted us to come find them.
We ended up calling AT&T and having them disable the IMEI number. Never got the phone back.
Click to expand...
Click to collapse
That is sad!
Sorry to the OP.

Freezing a lot lately..

My galaxy has been freezing a lot lately and the only way to fix is to pull battery. Any ideas how to fix this? Stock jellybean rooted.
Sent from my SPH-L710 using xda app-developers app
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
metalfan78 said:
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
Click to expand...
Click to collapse
I tried clearing cache, seems to work for now..
Sent from my SPH-L710 using xda app-developers app
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
metalfan78 said:
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
Click to expand...
Click to collapse
I really hope it doesn't come to that. It doesn't freeze for me on cm10. Just stock
Sent from my SPH-L710 using xda app-developers app
Maybe it's a touchwiz problem
metalfan78 said:
Maybe it's a touchwiz problem
Click to expand...
Click to collapse
Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
Whiplashh said:
Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
Click to expand...
Click to collapse
What's sad is a Sprint rep didn't see your ClockWorkMod...
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
Click to expand...
Click to collapse
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
Click to expand...
Click to collapse
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
Click to expand...
Click to collapse
Thank you for clearing this up. I'm with you on the hardware issue though, because if it freezes up for the basic scrolling then there is something wrong. Plus if it gets that hot that quick without much usage there is obviously something wrong.
My LCD went out and I had to go to 3 different Sprint stores just to get it fixed..
I hope it's not hardware related. This is the second phone that has done it and it takes about a month each time for the issue to show up. That could be a manufacturing defect, but it seems so rare and random.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
Click to expand...
Click to collapse
Yeah, in my sprint store I took my evo shift in rooted with an unlocked bootloader...they fixed it up temporarily and just told me to wait for a refurb :laugh:
Sent from my PG06100 using xda premium
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
cbass15 said:
What's sad is a Sprint rep didn't see your ClockWorkMod...
Click to expand...
Click to collapse
He would have if it didnt get to hot while he used it. While he was checking for normal freezing problems, it froze on him, and then right before he was about to factory reset it, he said he would just order a new one. He showed the other tech how hot it was and was amazed. It froze just from opening an app and scrolling,
and got hot with 3G turned on and the phone just sitting there. I've always used stock rooted, never flashed new kernel or anything. I think he might have noticed and just let it slide, because as I said before, I have been coming in since 2010 with legitimate reasons to replace phones. I just odin'd my phone after triangle away so it looks completely stock. Before that I backed up all my files with my backup, and when I get the new phone, I will just root it and restore. I'm lucky though. I told him that I have tried many factory resets and even the Odin ones where it wipes the internal memory and it still does it (which is true, I have). When I take it in, I could have acted dumb and said NY friend did that rooting so he could silences my camera blah blah, but I like to be honest.
metalfan78 said:
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
Click to expand...
Click to collapse
Just make sure you reset the flash counter and Odin it after you backup all the files you will need.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
Click to expand...
Click to collapse
I always try to do that. Every time I go in, the techs are so nice. They say sprint may call and text me about my store experience and they ask will you say you had a good one, and I always say I definitely will, but I never get that call or text. Didn't know you could email, so I will definitely do that now! Like I said, I have been where stores hire jerks, and tech wise, they have always been kind and willing to help. Maybe its because I'm straight forward with them, maybe not. If he would have asked if I rooted it I would have said yes. Thank you for the idea.
Sent from my SPH-L710 using xda app-developers app
The store I go to doesn't care about rooted phones
metalfan78 said:
The store I go to doesn't care about rooted phones
Click to expand...
Click to collapse
Well that's good. Just take it in and tell them what is going on. Glad I'm not the only one with the issue. I wasn't gonna take it in, but today it froze 6 times in a 30 min to and hour time interval and I decided it was time to. And I guess its not suppose to get that hot. Like I said, it did that from day one, so I thought it was normal lol.
Sent from my SPH-L710 using xda app-developers app
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
Click to expand...
Click to collapse
Same way here lol.
Sent from my SPH-L710 using xda app-developers app
Is yours still freezing today? I was going to go to sprint after work but now mine won't freeze. I'm not sure if I should just go or not.

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