Develop Bugs

VZW tech support

I have been dealing with verizon tech support on my phone a ton lately. Can they tell over the cell signal if the phone is son/soff or rooted/unrooted. I'd like to be son and 7.01 radio but incrom is tons better than unrooted
Sent from my ADR6300 using XDA Premium App

That I know of they can't, what problems are you dealing with on your phone that you need to call them? the reason I ask is because they might be rom specific problems

Well, since new on any extended network areas, data and incoming calls are fine. Calling out I get a prerecorded message saying Please reenter the 10 digit number you are trying to dial, do not hit send. Sometimes that work maybe 50/50. They warrantied the phone about 2 weeks ago, same thing. Last night on the phone they offered me a $100 trade in credit on my inc for any recertified phone.... but its droidx, droid pro, or samsung fascinate. I'm not impressed with any of em. Been tons of roms and the 7.28, 9.01. and 11.XX radio, all the same. Verizon TS from a payphone last night couldn't even see my phone on the network, but they swear theres nothing wrong. i was temptedn, but root the dtock rom so I can switch back and forth as needed.

Sorry to hear, I hope everything works out great. I guess to see if their suggestions work maybe you can try returning your phone back to stock, I don't think it would hurt.

I hope it does too, but this has been ongoing since we got the incredibles when they first came out... VERY frustrating

wow, i really wonder how much their tech department really knows, seems like they have many problems they can not figure out. my wife and i just got two dinc's through verizon about 3 months ago, mine is fine and have had zero issues, but my wife's is a whole different story.
notice hers would stop getting text and phone calls a few times a day. we would be in the middle of a conversation(text that is) and she would just stop receiving my texts, i would still get hers, and i would try and call and it would ring normally on my end and go to her voice mail. She would not be getting anything on her end, until sometime later they would all flood in at once.
well this was happening almost from day one, her phone was stock, then i rooted it and tried different roms and kernels and still same issue. well i have called verizon and talked to techs on at least 5 different occasions, and they have completely replaced her phone with a newer Dinc, yet same problem persist! it is in my opinion that the problem would have to be on their end of it,since two phones in a row are doing this, and mine on the same account in the same area does not do it. i am getting ready to call again today when my wife gets home from work, oh yea it sunday not sure if they in so maybe tomorrow. but this is ridiculousness, they just keep having me go through settings and resetting phone to factory and all that, i just can not see it being the phone at this point, but they are convinced it is.

Tech support level 2 has the network team looking at my call log. They are supposed to call me Mon. evening to let me know the results. They also offered me a hundred dollar credit on any recertified phone. I'm just not impressed with any of those phones.
Sent from my ADR6300 using XDA Premium App

Ok, sort of decided to try a different phone. Any opinions of droid x, the fascinate, about any non htc phones would be nice. Leaning towards the X since it seems to have a huge dev base here also.
Sent from my ADR6300 using XDA Premium App

The moto phones have locked bootloaders meaning limited customization if that's an issue for you.

tony5104 said:
I have been dealing with verizon tech support on my phone a ton lately. Can they tell over the cell signal if the phone is son/soff or rooted/unrooted. I'd like to be son and 7.01 radio but incrom is tons better than unrooted
Sent from my ADR6300 using XDA Premium App
Click to expand...
Click to collapse
Having "friends" that work for VZW, I really don't think 1st level support can look and see if you are rooted or not. I do, however, think that level "3" and up support can tell. I know they have the means in place to start monitoring what phones receive updates and what phones do not update. I also don't think they are going to worry about the DIncs, but they may focus more of the newer 4G phones that have been rooted.

OK, verizon is insane. They are under the impression I'm trading in my inc under their advice for 100 bux towards another model phone at full retail price. That is SO not happening. I did find this thread http://www.howardforums.com/showthr...ne-can-help-me-reprogram-a-flashed-Incredible
last night. If that information is correct for the settings I think thats at least part of my issues. Can anyone confirm those are correct? My wife is about 800 miles from me with her inc for me to just look and see. US Cellular is sounding more and more inviting this week.

Talked to a person at home last night on craigslist. Wants to swap his 6 week old droid X for my incredible. Verizon didn't care but said it wouldn't be insurable. Assurion said sure no problem. I love consistently wrong answers
Sent from my ADR6300 using XDA Premium App

And has anybody here had experience swapping? Besides phone condition and bad ESN anything to be on the lookout for?
Sent from my ADR6300 using XDA Premium App

I bought my Incredible used, then sold my D2. Motorola build quality is good but I had their UI and locked bootloaders. As far as I know, when you get a used phone, you don't get the manufacturer's warranty but you should be able to insure it. Condition and ESN/MEID are the main things to look out for.

tony5104 said:
And has anybody here had experience swapping? Besides phone condition and bad ESN anything to be on the lookout for?
Sent from my ADR6300 using XDA Premium App
Click to expand...
Click to collapse
Have traded before without issue. Good luck!!

Talked to Verizon to make sure it was acceptable with them. Now they tell me if the trouble tickets are not cleared and the problem fixed by next Friday their policy is to replace my incredible with a similar value model. Some 2 week ticket policy nonsense. I really wish they could make up their collective minds. Person I'm swapping with did not mind waiting till next weekend, especially since if verizon tech support does not come through, I'll take the inc to the local stroe, swap it for a cpo one, then swap that for the droid X. I still have ZERO confidence its going to affect my problem is the sad part

well finaly my wifes phone is fixed, she is now receiving text all the time and on time.
here is the kicker, several tech support calls ago i asked the tech if changing phone mumber might work, considering they had already replace phone and problem did not go away, and i figured if it was account settings then it should effect my phone as well. so finaly i talked my wife into changing phone number, kinda of last resorte for her, well finaly she listened to me and it has almost been a week and no missed calls or texts, before it was happening seveal times a day,very very anoying!! but it is all good now.

[Q] Sprint store Update?

My wife took her Evo to the Sprint store to get a new cover for her phone. She set her phone on the counter to get a credit card when a Sprint employee grabbed her phone and hooked it up to a computer. Any ideas on what they did..... btw she is rooted and now recovery is acting all screwey. Thanks in advance.
Dave

How long was it on the computer?
They may have run SLATE on it, which goes through all settings in the device to check for errors and battery saving methods. It shouldn't screw with recovery but it WILL NOT work on a rooted device.

She said it was pretty quick. Maybe the saw the super user icon or whatever and didn't do it. But her recovery is acting weird.... when I hit reboot it goes to the cwm icon and I have to do a battery pull to power down. Not a big deal I can still backup, restore, flash etc but can't power down from recovery screen.
Sent from my CM7 EVO 4G running ??? Kernel

maybe a recovery re-flash will clear that up?

Ahhhh!!!! Will try that when I get home. Thanks man!
Sent from my PC36100 using XDA Premium App

Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App

chefdave12118 said:
Also how do I hit the thanks button on the xda app?
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can log in and then hit the thanks button.
Sent from my PC36100 using XDA App

k2buckley said:
The only way is to hit "menu" then select browser. It will open the page you're on in the browser, on-the full website. From there u can hit the thanks button.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I didn't know that, consider yourself thanked

I would be pissed, if someone grabbed my phone and just stared hooking it up and messing with it without my permission I would be talking to a supervisor and complaining. They have no right to do that.
We're comin from a pure power source.

miguelfp1 said:
I didn't know that, consider yourself thanked
Click to expand...
Click to collapse
Yea, I think that feature was implemented in the last update of the xda app. It definitely has not always been there. I just figured it out a short while ago myself! It comes in handy, for sure. Burn up those 5 thanks per day even quicker! Haha.
And yea, why the heck did the employee just grab it and hook it up??! Did he ask for permission? My anger level would not have remained low.
Sent from my PC36100 using XDA App

Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App

Well, I might have jumped over the counter too, it depends on the mood I was in when I walked in the store
We're comin from a pure power source.

chefdave12118 said:
Yeah my wife was pretty pissed off. She just told me it was someone training at the store. My wife is a softy also. Me???? I wouldn't have asked for a supervisor..... I would have jumped over the counter. Lol
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Agreed. Thief.

That'd be my first reaction.. WTF.. and why did he just grab the phone!?
You came for a cover, and instead it got hooked up to a computer... uh..

Ok. You guys convinced me. I'm finding that bastard...... Touching my wife's phone! Lmao. JK
Sent from my PC36100 using XDA Premium App

I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.

tailsthecat3 said:
I get pissed if my charge cycle is interrupted never mind some schmohawk touching my device without authorization. if i bring my phone anywhere for any reason(a store, etc.) it does not leave my sight and i refuse to let it. if i have to walk out cause they wont or cant do the work in front of me, so be it. lotta private, personal info on one's mobile.
Click to expand...
Click to collapse
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.

plainjane said:
While the techs at the Sprint store were working on my phone, they had another phone that someone had left with them so they could move everything over to their new one (or something to that effect). There were nudie pictures that the dude had taken of his girlfriend, and instead of just looking past that & moving the files, they were actually looking at the photos. They told me that they get that a lot - people bring in their phones with dirty pictures of their girlfriend and ask them to move them over. I guess that's what you get for not knowing how to transfer files AND leaving said files with horny 20-something male employees. So you know they do look through people's phones instead of just doing their jobs.
But yeah, they shouldn't have just picked up the phone & started messing with it. Call Sprint and complain... if you complain enough you might get something out of it.
Click to expand...
Click to collapse
What would I say? They effed up my wifes rooted Evos custom recovery? Her phone has been acting a little dopey since they did whatever they did.

For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....

tropicalbrit said:
For your recovery issues... have you tried reflashing the recovery?
And I would definitely call up Sprint. You just tell them that your wife was in there, buying a case, and was getting her card to pay when they took her phone without asking or explanation and plugged it up. Tell them that buying a case is irrelevant to running tests on the phone and demand an explanation for it. Tell them that your phone is acting finicky and that it wasn't before they plugged it up. They'll have to explain for themselves or back into a deal. Oh how many times I have called, and they have offered something to make up for their mistakes....
Click to expand...
Click to collapse
true.
im contract free because sprint sucks and i call them on it. ive also received hundreds in credits...your voice needs to be heard. dont feel bad about complaining...it may take many calls and many different reps but stick with it. escalate, escalate, escalate. also, dont forget the better business bureau is on your side.
i hope you(op) get this rectified to your satisfaction...
i myself am disheartened about sprint services being turned off, disabled or roaming agreements being terminated across the country and may switch to either other carrier.

Epics keep failing

Hello everyone. Before i get started let me just say this isnt a rant just a please help me post. Here is my situation:
My wife and i have been with sprint for 4 months now. Every month since we started our agreement with sprint we have had to have both our epics replaced so that makes a total of 8 epics that have come into our house hold. I have always been nice (never raised voice or cursed at) to the reps in the store and over the phone. How many replacements do i need before sprint switches us to a different model phone.
My wife and i need reliable phones as i am a paramedic and use phone at work and my wife is a stay at home mom with our cellphones being only form of communication. I have been googling for sprints policy and have come up with nothing. Thanks for any help.
Sent from my SPH-D700 using XDA Premium App

What exactly is failing?

To correct you, this is a rant.
You didn't ask a real question. Sprint makes next to no loss replacing your phone if you're under TEP insurance. They'll keep on replacing the phone with refurbished phones until:
A. They find a reason to charge you for the replacement
B. You ask to change phones, likely at a cost
C. The Epic is discontinued (not likely soon)
Refurbished isn't bad, but it's not new.
Moreso, you claim to have already found this answer yourself nearly 3 weeks ago:
MedicStuder said:
According to my local corp store, if i replace my phone 2 more times (already done 3 exchanges) then i will be able to switch to different device which if i have to exchange this epic 2 more times i am jumping ship to htc and if evo 3d is out then i am going to it.
Click to expand...
Click to collapse
Furthermore, without already being an HTC user, you clearly don't realize it is plagued with many similar problems, although without you mentioning a single problem, I can't compare it for you. However, only 4 months into a contract, Sprint will NOT be giving you a free replacement to the Evo, especially not the Evo 3D. You will be paying a premium to switch phones, and likely be forced into another 2 year extension on your plan.
Now, if you'd like to actually use this forum for what it's for, please, tell us what's so wrong with your phones that you have replaced 6 of them?

Double post.

My guess he is an EVO user just trying to stir up the Epic forums.

I brought my phone back last weekend because it died. It was the 3rd Epic that I had taken back from the beginning of my contract. I told them that I would like to switch to a different phone but they werent willing to do that. They said that if all 3 problems would have been within 6 months of one another then the manager could issue a different model of phone. Since my last brick wasn't within 6 months of the previous 2, they weren't willing to replace. So I believe that is their policy.

Very strange... I've been on the same Epic for nearly a year.. Must be a lot of duds out there or some are just very hard on a phone.

To the trolls that post I am not an evo user. Yes I did make that post to help someone that asked. I was told in store 5 phones in 6 months and on the phone I was told 3 phones. That's what is confusing me. Also research also instead of stalking me the evo at full retail is the same if not less then the epic. I am not even looking at the evo 3d because I know I will have to pay a significant difference.
The problems I am having for those that have posted and showed a willingness to help me. What happened is (happens on my epic and my wifes): apps started to force close then the touch screen stops working then the phone goes into a boot loop that I can't fix. I am on stock and not rooted. This is the first epic I haven't rooted. I am just confused from getting different stories. The phones have never had any external damage.
Sent from my SPH-D700 using XDA Premium App

I'm thinking it might be a PEBKAC error.

063_XOBX said:
I'm thinking it might be a PEBKAC error.
Click to expand...
Click to collapse
What is a PEBKAC error?
Sent from my SPH-D700 using XDA Premium App

I have witnessed this on a friends epic. I thought for sure I would be able to fix it with a fresh install of eb13 then ec05 nothing helped. The screen would not work and the phone was in a boot loop. I thought in the back of my mind he must have sat on it or something. Then I saw someone else has the problem too. Coincidence?

@MedicStuder PEBKAC = Problem exists between keyboard & chair
Sent from my Epic 4G
ACS SyndcateROM FROzen (EC05)
BionixBlack Theme
"Bappa de boopy?" "Que cooozaa?!?"

GRK4G63 said:
@MedicStuder PEBKAC = Problem exists between keyboard & chair
Sent from my Epic 4G
ACS SyndcateROM FROzen (EC05)
BionixBlack Theme
"Bappa de boopy?" "Que cooozaa?!?"
Click to expand...
Click to collapse
Thank you and now I see. I appreciate that. Thanks. I ask a legit question and all people want to do is knock people down. Whatever... Atleast there has been a few posts of people seeming to want to try to help. I see these forums still haven't changed and apparently never will.
Sent from my SPH-D700 using XDA Premium App

Try not installing anything. I noticed one app I had in the market boot looped my epic. I reported it but nothing has fixed the app (locoroco) it would cause my phone to over heat running in back ground killing the battery then killed on board memory sure to heat. Sprint tech helped me through this.
Sent from my GT-P1000 using XDA App

tubasteve said:
Try not installing anything. I noticed one app I had in the market boot looped my epic. I reported it but nothing has fixed the app (locoroco) it would cause my phone to over heat running in back ground killing the battery then killed on board memory sure to heat. Sprint tech helped me through this.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Make sense, maybe I will wipe device and just do one application at a time each day and see if one is causing it. Thanks.
Sent from my SPH-D700 using XDA Premium App

"As far as exchanging it in store for a different model it depends on what the Warranty Exchange List allows them to do. Each device has a list of roughly equivalent devices to be replaced with in case the same model isn't available, or now if you're gone through multiple devices within 6 months."
http://community.sprint.com/baw/thread/22141
the warrenty exchange. I did this awhile back with my touch pro and i got the palm pre.
i had traded in my old touch pro like 7 times and went to a sprint store (the official store not a exclusive retailer )
tell them whats up with the phone how many switches and you arent satisfied. you pay money for a phone and expect it to work. inquire about the swap list for the phone.
all in all be firm and make your point. just be nice.. they are employee's afterall and each employees experience varies.
sorry for errors or hard to read things. sent from the Epic.

MedicStuder said:
Make sense, maybe I will wipe device and just do one application at a time each day and see if one is causing it. Thanks.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
that wasnt the first thing you did?

Epic button fail
I don't have the insurance but I do have a defective phone. I'm outraged that Sprint is holding me up for $35.00 to exchange my phone for a working-somebody-else's-rejected/returned-faulty refurbished unit. Why should I pay extra because their phone (back button no longer works) --less than six months old- is defective?
I've looked through several forums trying to find someone who has a user fix to restore use of my "back" button to no avail...tried the "enable haptic feedback to 3/4" suggestion and it worked once, but never again.
$35.00 for this aggravation? Why?

andbnew said:
$35.00 for this aggravation? Why?
Click to expand...
Click to collapse
because you opted to not purchase insurance. duh!?!

andbnew said:
I don't have the insurance but I do have a defective phone. I'm outraged that Sprint is holding me up for $35.00 to exchange my phone for a working-somebody-else's-rejected/returned-faulty refurbished unit. Why should I pay extra because their phone (back button no longer works) --less than six months old- is defective?
I've looked through several forums trying to find someone who has a user fix to restore use of my "back" button to no avail...tried the "enable haptic feedback to 3/4" suggestion and it worked once, but never again.
$35.00 for this aggravation? Why?
Click to expand...
Click to collapse
The phone has a 1 year warranty from the manufacturer. Mail it back into Samsung and you'll get it fixed or replaced in about 10 days. If you need it back the same day/next day you have to have Sprint's insurance or pay them for the service.
I'm not a huge fan of Sprint or Samsung for that matter, but business is business and it seems fair enough to me.

$50 credit from Sprint for LOS

After seeing so many people with LOS issues (myself being one of them) I figured I was due some credit back from Sprint for my trouble. I called and got in touch with a rep who wanted to troubleshoot my phone for the problems. This is my only phone and I explanined that it is a widespread issue and that a large amount of people in forums, including the Sprint forum, are experiencing the same problems. She offered to give me a replacement phone. I explained that it wouldn't do myself, Sprint, or Samsung any favors to replace the phone when it was most likely a firmware/OS/software related issue. She offered to give me a different model. I politely refused and mentioned that I know Sprint is aware of the issue and is most likely diligently working to solve it. I only wanted some sort of reimbursement for the LOS that has happened and may continue to happen until said update arrives. She asked me to hold while she spoke to her superior. When she returned, she said she could give me a $50 credit for the inconvenience. However, if I continue to experience the same problem, they will not be able to offer any more reimbursements. I should then run through any troubleshooting that they ask me to do and possibly get a replacement. She strongly suggested that I take it in for inspection at a sprint store. I may do this. But, I would really like to have a stock ROM to flash in Odin before I do that. I can just hear the tech tell me how it was all the fault of rooting that wrecked the radio.
I would like to stress the point that I was very polite, calm, reasonable, and understanding of what she had to do while speaking to the rep.

You are giving their average tech far too much credit. Apologies to any in present company...though you likely know precisely what I mean. (If you are here you aren't their "average" guy)

buggerritt said:
After seeing so many people with LOS issues (myself being one of them) I figured I was due some credit back from Sprint for my trouble. I called and got in touch with a rep who wanted to troubleshoot my phone for the problems. This is my only phone and I explanined that it is a widespread issue and that a large amount of people in forums, including the Sprint forum, are experiencing the same problems. She offered to give me a replacement phone. I explained that it wouldn't do myself, Sprint, or Samsung any favors to replace the phone when it was most likely a firmware/OS/software related issue. She offered to give me a different model. I politely refused and mentioned that I know Sprint is aware of the issue and is most likely diligently working to solve it. I only wanted some sort of reimbursement for the LOS that has happened and may continue to happen until said update arrives. She asked me to hold while she spoke to her superior. When she returned, she said she could give me a $50 credit for the inconvenience. However, if I continue to experience the same problem, they will not be able to offer any more reimbursements. I should then run through any troubleshooting that they ask me to do and possibly get a replacement. She strongly suggested that I take it in for inspection at a sprint store. I may do this. But, I would really like to have a stock ROM to flash in Odin before I do that. I can just hear the tech tell me how it was all the fault of rooting that wrecked the radio.
I would like to stress the point that I was very polite, calm, reasonable, and understanding of what she had to do while speaking to the rep.
Click to expand...
Click to collapse
This is a great tip. I'll be calling in tomorrow to describe my LOS, too! (And, of course, I'll be calm, polite, and understanding....)

daneurysm said:
You are giving their average tech far too much credit. Apologies to any in present company...though you likely know precisely what I mean. (If you are here you aren't their "average" guy)
Click to expand...
Click to collapse
They have a set group of questions they are required to ask, troubleshooting that they are required to do, and are not able to offer the type of technical support that you can get in a forum. The corporation will not allow them to. Every call in is recorded and statistics are most likely kept on how to keep the average customer happy with minimal effort. This sets guidelines that are enforced on their employees. Your best bet is to be polite, and kind with them. They have to do their job and as long as you stay politely firm in what you want, generally, you will get your way. Being rude, arrogant, demeaning, or negative with them will only get you a headache and them another ****ty day at work with a story to tell in the breakroom about the last arsehole who called in and thought he/she was "somebody".

buggerritt said:
They have a set group of questions they are required to ask, troubleshooting that they are required to do, and are not able to offer the type of technical support that you can get in a forum. The corporation will not allow them to. Every call in is recorded and statistics are most likely kept on how to keep the average customer happy with minimal effort. This sets guidelines that are enforced on their employees. Your best bet is to be polite, and kind with them. They have to do their job and as long as you stay politely firm in what you want, generally, you will get your way. Being rude, arrogant, demeaning, or negative with them will only get you a headache and them another ****ty day at work with a story to tell in the breakroom about the last arsehole who called in and thought he/she was "somebody".
Click to expand...
Click to collapse
Oh, I'm well aware of that. Perhaps I should have been more specific in what I was referring to:
I can just hear the tech tell me how it was all the fault of rooting that wrecked the radio.
Click to expand...
Click to collapse

You have obviously rooted your phone when many pointed out that zedo causes los. Your noise about phone quality given this fact is just disturbing. I suggest you back off to stock kernal plus root that has fixed los for many including myself. And be honest with sprint that you did so instead of generating fud so they can focus on real issues.
Sent from my SPH-D710 using XDA App

LOS has nothing to do with root.
Sent from my SPH-D710 using XDA App

jamescho72 said:
You have obviously rooted your phone when many pointed out that zedo causes los. Your noise about phone quality given this fact is just disturbing. I suggest you back off to stock kernal plus root that has fixed los for many including myself. And be honest with sprint that you did so instead of generating fud so they can focus on real issues.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
You are completely mistaken and are barking up the wrong tree. LOS is happening to many who have not rooted their phones. If you are not experiencing LOS anymore after flashing back to stock kernal, it is purely a coincidence. I have given no "noise about phone quality". You should take a read of my post and read it in full, again. I plainly said that it was a software related issue and that Sprint is aware of it. Sprint and Samsung are working on fixing it. Links have been posted numerous times as to Samsung and Sprint being aware of the problems. Everyone who has said that Zedo's kernal has caused this has been mistaken. People who have never even heard of Zedo's kernal are having the same troubles. Please read read read before flaming. I will not reply to any more ignorant remarks when it is obvious that the flamer has misread the OP, jumped to conclusions, and flew off on a delirious tantrum.

So should I call and get $50 too? I haven't lost anything to wanna ask for a reimbursement even if I have LOS all I do is reboot...I'm not losing anything...nothing is perfect
Sent from my Epic touch 4G using xda premium

buggerritt said:
You are completely mistaken and are barking up the wrong tree. LOS is happening to many who have not rooted their phones. If you are not experiencing LOS anymore after flashing back to stock kernal, it is purely a coincidence. I have given no "noise about phone quality". You should take a read of my post and read it in full, again. I plainly said that it was a software related issue and that Sprint is aware of it. Sprint and Samsung are working on fixing it. Links have been posted numerous times as to Samsung and Sprint being aware of the problems. Everyone who has said that Zedo's kernal has caused this has been mistaken. People who have never even heard of Zedo's kernal are having the same troubles. Please read read read before flaming. I will not reply to any more ignorant remarks when it is obvious that the flamer has misread the OP, jumped to conclusions, and flew off on a delirious tantrum.
Click to expand...
Click to collapse
LOS was caused for me through rooting. I can't speak for everyone but I can say that it did cause LOS for my device and probably others. You said it was inconvenience for you to have to go through this and mention maybe even taking your phone in for repair. You really can't blame others for assuming you are dealing with the LOS issues. And if you are not I don't really understand why you called Sprint to complain about this issue.
Maybe you should take a longer look at what you posted before deciding rather or not someone misread you. Though, it would probably be a waste of time. You've already proved to be oblivious to the fact that root is causing LOS for a lot of users.
jeffyv2 said:
So should I call and get $50 too? I haven't lost anything to wanna ask for a reimbursement even if I have LOS all I do is reboot...I'm not losing anything...nothing is perfect
Sent from my Epic touch 4G using xda premium
Click to expand...
Click to collapse
You apparently don't use your phone much for calls and text. My work calls me and will expect me to respond soon. Missing important phone calls can be really costly for me. I have standards, they don't have to be perfect but I do expect it to meet my standards. What is the point of having it if it doesn't?

jeffyv2 said:
So should I call and get $50 too? I haven't lost anything to wanna ask for a reimbursement even if I have LOS all I do is reboot...I'm not losing anything...nothing is perfect
Sent from my Epic touch 4G using xda premium
Click to expand...
Click to collapse
Do whatever you feel is ethical. I have lost plenty. I've lost business calls, missed potential appointments with clients, and numerous personal calls. I got the messages late and missed out on money and activities that I would have been involved in if I had the service that I pay a premium to rely on. The $50 doesn't come close to covering that. But, I feel that it is an act of good character that they gave it to me. I wouldn't have called and asked for it, if I didn't feel that I deserved it after being a loyal customer for over 12 years. It shouldn't be my responsibility to have to make sure I look and see if I have service every 5 minutes, when I am in an area that normally gets amazing 4G signal. I'm glad you haven't lost anything and I hope that continues for you.
BTW, I had LOS before flashing anything.

jamescho72 said:
You have obviously rooted your phone when many pointed out that zedo causes los. Your noise about phone quality given this fact is just disturbing. I suggest you back off to stock kernal plus root that has fixed los for many including myself. And be honest with sprint that you did so instead of generating fud so they can focus on real issues.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I havnt done a single thing to my phone other than change launchers and I get LOS. Havnt rooted it, havnt even wanted to yet. This is a real problem and I hope people do continue to call in a try to get money from sprint. If this continues then they might notice, "hey maybe we should fix this problem because its costing us 50 dollars worth of credit per customer that calls in to *****". Obviously that last part is wishful thinking thought. But come on dude, no need to flame someone like that, (especially when youre wrong).

jamescho72 said:
You have obviously rooted your phone when many pointed out that zedo causes los. Your noise about phone quality given this fact is just disturbing. I suggest you back off to stock kernal plus root that has fixed los for many including myself. And be honest with sprint that you did so instead of generating fud so they can focus on real issues.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I'm not on Zedo's kernel and I have LOS. I've had LOS on Stock without root, stock with root, v3 and v5 of ACS's kernel. Only one I haven't had LOS on is Zedo's, and that's cause I haven't tried it. Take your smug ass comments somewhere else.

I get los at work every time I bend over or kneel down to repair something,and it keeps powering down and back on. But I fixed it by moving my case to the side of my belt. My body blocked the signal and pushed the power button
Sent from my SPH-D710 using XDA App

djjosh said:
I get los at work every time I bend over or kneel down to repair something,and it keeps powering down and back on. But I fixed it by moving my case to the side of my belt. My body blocked the signal and pushed the power button
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I almost fell off my chair and **** myself after reading this.

That was not a joke, its true if you have a leather pouch put it on the front of your belt and tie your shoes it will loose signal an probaby sqeeze the power button
Would be funny if I was complaning and mad
Sent from my SPH-D710 using XDA App

djjosh said:
That was not a joke, its true if you have a leather pouch put it on the front of your belt and tie your shoes it will loose signal an probaby sqeeze the power button
Would be funny if I was complaning and mad
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
OMG! Tears are streaming. Please stop before the convulsions set in.

It just did it again dangit im trading for a Zio
Sent from my SPH-D710 using XDA App

Its not a ROM issue. If you live or travel in an area with ****ty signal you will get it. I had it about 7 times today. I ended up just turning the phone off. Basically if the phone loses signal you have to reboot.
Now I realize that many of you live in your mom's basement, work at the McD around the corner, and have a sprint tower in your back yard so you think the rest of us are crazy. No, the rest of us travel and enter areas where sprint coverage sucks.
Using roam control and leaving the phone on roaming I don't get the LOS unless I get deep into a building and lose the verizon signal.

eagercrow said:
Its not a ROM issue. If you live or travel in an area with ****ty signal you will get it. I had it about 7 times today. I ended up just turning the phone off. Basically if the phone loses signal you have to reboot.
Now I realize that many of you live in your mom's basement, work at the McD around the corner, and have a sprint tower in your back yard so you think the rest of us are crazy. No, the rest of us travel and enter areas where sprint coverage sucks.
Using roam control and leaving the phone on roaming I don't get the LOS unless I get deep into a building and lose the verizon signal.
Click to expand...
Click to collapse
I live in a great spot with excellent 4G coverage. I live on my own, work for myself and am kind of crazy myself so I kind of have a right to call others crazy. I am getting the LOS bug randomly and frequently. I have full bars here at home. It just dies and gives the dead circle. It just did it less than half hour ago. It also did it numerous times while working in the field, as well..
Some say that it is fixed by resetting their MSL. Some say they fixed it by flashing a certain kernal. Some believe that if you keister a pine cone and scrub your face with lemon custard that it will fix it, too. None of these things...er...has worked for me.

[Q] Front Speaker Cracking?

Hey,
I have had my evo for about a year now, and the poor thing has been through a lot lately just random lock ups and being un responsive and things of that nature, but lately I cant take phone calls with out using headphones because if my speaker volume is at a point when I can hear it my speaker just gets all cracked and jumbled to the point I cant understand the person on the other end.
I was just wondering if anyone had any comments or experience with this before?
I think im going to call sprint tomorrow and see what my choices are since I have tep and hopefully we can work something out before I start the unroot process
Thanks,
Stevo

My brother had it replaced same day at the repair store because they had a couple on hand...

yeah they told me i need to get it replaced which i predicted but my local store does not have the part and wants to just order me another "my 3rd" replacement, so i called sprint hoping they could order one for me but they keep babbling and doing what sprint does best nothing -_-

Try looking around for 3rd party cell phone companies that support sprint. Theres a local one here that repairs them and payed so much per sale/repair from sprint
Sent from my PC36100 using xda premium

Yeah, well the thing is I dont mind getting it replaced and would rather that because this poor evo has been through a beating and if one things going to go I am sure many other things are going to be going soon as well and I pay my extra a month for TEP so i might as well take advantage of it.
Well its unrooted and blah lol
But thanks Ca1ne I figured it was hardware it was just nice hearing it from someone else, compared to the sprint call center who just says oh you have a problem you must take it to your local sprint store and they will fix it for you! lol