Develop Bugs

Camera wont focus... Brand new Evo... Not rooted

I bought an evo on release date and it had a few problems so I took it back and got a new one. About 2 hours after I got my new one home I heard it making a really fast clicking/tapping sound. (click click click tap tap tap) I thought the sound was coming from my speaker so I put it up to my ear after a few seconds I looked at the speaker and noticed that it wasnt the speaker but that it was the camera. I could see the lens physically moving back and forth really fast. Naturally I started the camera app to see what would happen. I snapped a picture and noticed that it was very blurry. I then went to camera settings and changed them and its still very blurry. Its almost as if the camera just refused to focus (looked like I needed glasses)... Naturally, the next step I took was to try to record a video... Same thing very blurry but sound is perfect. Next I tried the front facing camera. It was fine.
I have tried re-starting it a bunch of times... tried cleaning the lens...
About 4 or 5 hours later I took another picture and it was fine. Now the problem is intermittent and if I take 10 pictures 3 or 4 will be in focus and the others wont.
1. My phone is not rooted
2. I have not dropped it
3. It has not gotten wet.
4. Babied it the whole time I've had it.
5. Tried turning off auto focus and using manual
Any suggestions?

Take it back.
Sent from my mind using XDA App

Happened with my first EVO take it back

Same thing just happened to me on my Evo that is over a month old. Only happens intermittently though. After a reboot, it seems to be fine for a while.

mine is blurry too. is there any hack for it? im not covered by sprint for this. Maybe deal with htc directly? any ideas hackers?

wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Sent from my PC36100 using XDA App

wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Click to expand...
Click to collapse
dont ask me why just answer the damn questions lol
oh and resets can sometimes cure it for a while I think.
mine has been taking crisp pics all day now

If it's a defective phone and you havent voided the warrenty take it back anyways, it is HTC's warranty not Sprint's

Ive had my evo for almost two years and I installed the cm9 rom for it and the camera was having this problem so I went back to my backup and same problem. It wont focus. It acts like its focusing but just wont. Also I've opened the phone several times so a replacement is out of the question.

Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium

Weird. Someone in the Evo LTE forum just had a camera hack completely bust their cam. Even after RUU. I didn't think it was possible. Apparently I'm wrong.
Sent from my EVO using xda premium

abowlby said:
Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
I have cm7. Is there a camera I can flash or something to get it working.

Accidental double post
Tapatalk 2

jimmiekain said:
I bought the original evo 4g from best buy on release day. The camera all day long made a whining mechanical sound as if it was moving in and out. Exchanged it and the 2nd one did the same thing.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Firmly push in on the external camera lense.

This thread....it has came back to life !!!
Sent from my PC36100 using xda premium

[Q] My Secondary Camera doesn't work!!! HELP!!!

I'm running CalKulin's EViO 2 ROMv1.7.6 and I just noticed that when i go to my camera and try to use the front camera it just uses that main camera instead. This is problematic and curious to know if anybody else has has this problem or knows that fix to this issue. Any informative advice is greatly appreciated.

jbrabson said:
I'm running CalKulin's EViO 2 ROMv1.7.6 and I just noticed that when i go to my camera and try to use the front camera it just uses that main camera instead. This is problematic and curious to know if anybody else has has this problem or knows that fix to this issue. Any informative advice is greatly appreciated.
Click to expand...
Click to collapse
Have you tried wiping and reinstalling?

It happened to me. Go to the Sprint store and get a replacement phone.

chi_ra said:
It happened to me. Go to the Sprint store and get a replacement phone.
Click to expand...
Click to collapse
I would love for you to elaborate a little more on this.

tgruendler said:
I would love for you to elaborate a little more on this.
Click to expand...
Click to collapse
I bought a used phone from a guy who was selling it on Craigslist. I did not check the front camera when I bought it. When I got home I realized that it was not working. I went to the Sprint store next day and they replaced it with another used one.
If they OP's front camera never worked that is the solution. If it was due to the ROM then please disregard this.

I did a full wipe on my phone and still no secondary camera. Then i did a back up of my fiancee's EVO whose secondary camera did work and restored it on my phone and it still had no secondary camera for me. I really hate doing this because this was a brand new replacement phone they sent me and its not working like it should.
Is there anything else i can possible try before going to sprint. I really hate dealing with their rude customer service and having to wait in the store for a whole hour just for them to tell me what i already told them.

Pink camera problem

My screen shows pink when I try to focus it, how can I get rid of it?
Sent from my Evo, ho!

hmmm.... what is it that your focusing on?
Sent from my PC36100 using XDA Premium App

As soon as I hit the camera button
Sent from my Evo, ho!

Cotton Candy Camera
JUST2SUAVE said:
My screen shows pink when I try to focus it, how can I get rid of it?
Sent from my Evo, ho!
Click to expand...
Click to collapse
I have the same problem, I think it's a sensor problem. Sprint said I could send it to them and have it repaired, but that means no phone for a week or 2, can't do it. It'll go away for a while if you go into the settings, reset to default settings, close the camera and reopen it, go back into the settings, and set it to 720. It's a lotta' work when you're tryin' to catch somethin' viral, though... like when your infant daughter spits up all the boobie milk she just had into her mom's mouth... yup, totally missed it 'cause of the same problem...
If you're real slick about it, you can run the RUU, and take it into a sprint store. They'll give you a refurb, but if you do it 3 times, they're required to give you a brand new phone. I'm on my 5th phone, 2nd brand new one....lol. Both brand new EVOs had the same problem.

Flash back to stock. If that doesn't help, take it to a Sprint store (or do it yourself) and have them press the camera module back down onto the board.
Voila, fixed. I do this for every Evo that I take apart for every customer. Prevents future issues.

Sunsparc said:
Flash back to stock. If that doesn't help, take it to a Sprint store (or do it yourself) and have them press the camera module back down onto the board.
Voila, fixed. I do this for every Evo that I take apart for every customer. Prevents future issues.
Click to expand...
Click to collapse
So open it up and press the camera part down?
Sent from my Evo, ho!

JUST2SUAVE said:
So open it up and press the camera part down?
Sent from my Evo, ho!
Click to expand...
Click to collapse
Yes, found THIS read through it and see what they are saying.

[Q] Q> Mic problem

So I acquired a ET4G the other day from a friend who had dropped it in some water. He did an insurance claim so he has his new one and gave me this one to play with. Everything works fine except the mic and the notification light was stuck on. This is more of a curiosity project than anything else.
I completely disassembled and cleaned the circuit board and contacts. Now the notification light works properly and the mic works when recording video.
There is no mic in skype, calls, searching, anything except video recording that I've tested so far.
Sooo, Does video recording use a separate mic , if not does anyone have any ideas? It's running CM9 right now but shouldn't make a difference.

To my knowledge its the same mic. I would try using odin to flash the el26 kernel with cwm5 by acs. Then using that to flash an el29 build rom. Such as calkulin 3.0. Just to make sure whatever your friend had on there is stock of latest release. That wat if there is problems you know for sure its not software related.
sent from my BAD A$$ Epic touch

Alright, Went back to stock, flashed Calk 3.0 still no good.
So I don't believe that it is a software issue. I can fully accept that it is fried, water and electronics just don't mix. I just don't understand it working for video recording but nothing else.

I think the are three mics on the board, I'd guess the main one at the bottom for calls is shot. It's possible it could be replaced if you can get it off, then with some smd paste and a heat gun you could put a new one on.
Sent from my SPH-D710 using xda premium

Interesting, I wasn't aware of this. Far too much work for a phone that cant be hooked up anyways. Although it would be kind of fun to see if I could swap Mics.

destriut said:
He did an insurance claim so he has his new one and gave me this one to play with.
Click to expand...
Click to collapse
I don't get it... how'd he get to keep the 'broken' phone?
Sprint definatley took mine..
Sent from my SPH-D710 using xda premium

Mike check one two one two.. Lol sorry had too.
Rocking The Blue Kuben

E4GTL33T said:
I don't get it... how'd he get to keep the 'broken' phone?
Sprint definatley took mine..
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I believe he said that he lost it, they asked him if he wanted to GPS track it and he said no. Paid the deductible and they mailed him a new one. That's why I am not to worried about fixing it, has a bad ESN anyways.

Is any current ROM a fix for pink/purple fix for camera in low light and dark shots

So heading says it all, did you have the issue before you installed it and did the ROM fix the issue? I've done the low ISO, I missed around with the settings and it does not fix or make it at all better. I will not settle for a replacement device that is not brand new so I am looking for a software fix. I figure a ROM made from a developer phone would fix it since their software is not affected by this issue. So let me know if you have an answer for this. The key has to be that you had the issue before you installed the ROM. Don't trash the tread with junk or speculations of what might fix it I am only interested in facts at this point I've done all the Google might fix and none did....reply away!
Sent from my HTC6500LVW using xda app-developers app

So I read an article on engadget that said the 4.3 update made improvements to the camera in low light settings. I was previously avoiding 4.3/5.5 ROMs because you can't change the lock screen image independently of the home screen. Anyhow, I flashed it last night and have been snapping away with the camera. The pictures seem better.
It's a shame, other than the camera this phone is nearly perfect.
Sent from my HTC6500LVW using Tapatalk

The gsm ones that got the 4.3 update already owners has said it did not fix the low light issue. I doubt HTC has redid the update for tbd Verizon version
Sent from my HTC6500LVW using Tapatalk

Dark Jedi said:
The gsm ones that got the 4.3 update already owners has said it did not fix the low light issue. I doubt HTC has redid the update for tbd Verizon version
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
I don't know, it seems better but I don't have an objective way to measure it. I know that previously my newborn son's face always looked purple in low light pictures and now his skin looks more true to his natural color.
Also, over exposure doesn't seem as bad.
Sent from my HTC6500LVW using Tapatalk

mlin said:
I don't know, it seems better but I don't have an objective way to measure it. I know that previously my newborn son's face always looked purple in low light pictures and now his skin looks more true to his natural color.
Also, over exposure doesn't seem as bad.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Place your hand over your lens and see if the purple comes back
Sent from my HTC6500LVW using Tapatalk

Dark Jedi said:
Place your hand over your lens and see if the purple comes back
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.

Sounds about exactly right for what can be done. The low-light picture taking is really a hard thing to accomplish, me thinks. I have a Canon DSLR, and fast lenses are expensive (apart from prime lenses), so I'm not surprised that this overprmised technology is not meeting expectation. That said, do people really use their camera phones that heavily? I don't. And it certainly wasn't a feature I considered when buying this phone. Not to knock any enthusiasts, but this defect has made me realize how many folks are satisfied with phone camera fidelity.
For any of you interested in photography. $50 spent on a 50mm prime will blow your brains out, expectation-wise.
Zynesterysdan said:
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Click to expand...
Click to collapse

Zynesterysdan said:
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Click to expand...
Click to collapse
I use my camera as a camera not as some sort of blue noise detection meter. If the hue is gone from my pics and the ISO isn't so high that there is a bunch of color noise then I'm happy and for all practical uses I'd say it's pretty well fixed.
I tried putting my hand over the lens, after about 90s it started turning kinda blue around the edges then would fade to black. Better than before.
Sent from my HTC6500LVW using Tapatalk

mlin said:
I use my camera as a camera not as some sort of blue noise detection meter. If the hue is gone from my pics and the ISO isn't so high that there is a bunch of color noise then I'm happy and for all practical uses I'd say it's pretty well fixed.
I tried putting my hand over the lens, after about 90s it started turning kinda blue around the edges then would fade to black. Better than before.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
The problem with it still is that because it fades in and out, if you take the picture at the wrong time, the hue will be in the picture. That means you have to time when to take the picture, which I'm sure to many is absolutely not fixed. It's still got much room to improve.
Sent from my HTC6500LVW using Tapatalk

Over in the regular HTC one forum someone posted a video of a HTC one running kit Kat and the person had the phone laying down on a table. When he got to the camera the screen stayed black and their was no purple haze going in and out. So I hope it does fix it and look forward to a kit Kat Rom for our phones.
Sent from my HTC6500LVW using Tapatalk

Zynesterysdan said:
The problem with it still is that because it fades in and out, if you take the picture at the wrong time, the hue will be in the picture. That means you have to time when to take the picture, which I'm sure to many is absolutely not fixed. It's still got much room to improve.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Good point. I've been playing with it more today. I have been able to capture most pictures without the hue, but like you said, it kind of fades in and out.
Sent from my HTC6500LVW using Tapatalk

I can tell you this with certainty.. if you tell HTC you need a repair to take care of a camera issue, they will accept it as a legit reason for service. I told them my camera was showing the red/blue and having trouble changing a focal point once it caught one. They tried talking me into waiting for 4.3. I refused. They opened a service order, I sent it out, about a week later I had my same phone back with none of the original problems. I don't know if they swapped out the hardware or what the deal is but when I cover the lens it stays pitch black.
Yes, it hurts being without a phone for a week but it's better than living with a phone that disappoints you for some reason. And especially when that reason can be remedied.

one4thewings said:
I can tell you this with certainty.. if you tell HTC you need a repair to take care of a camera issue, they will accept it as a legit reason for service. I told them my camera was showing the red/blue and having trouble changing a focal point once it caught one. They tried talking me into waiting for 4.3. I refused. They opened a service order, I sent it out, about a week later I had my same phone back with none of the original problems. I don't know if they swapped out the hardware or what the deal is but when I cover the lens it stays pitch black.
Yes, it hurts being without a phone for a week but it's better than living with a phone that disappoints you for some reason. And especially when that reason can be remedied.
Click to expand...
Click to collapse
Did you return it to stock before sending it? I could stand being without it for a week to have it fixed

jessbowring said:
Did you return it to stock before sending it? I could stand being without it for a week to have it fixed
Click to expand...
Click to collapse
Yes, I did return it to stock before sending it in. I don't know that I needed to, but I wasn't going to take a chance on them refusing to do the work because they didn't like my icons or zooper widgets. =)
I used this thread here: http://forum.xda-developers.com/showthread.php?t=2475216

Just to update this thread I did end up sending my phone to HTC to get repaired it was a one week turn around and came back same phone and fixed. Getting my phone repaired was a big deal since I don't want a CLN or Refrib device. So phone is fixed!
Sent from my HTC6500LVW using xda app-developers app

Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk

I'm a crack flasher so I flash just about every ROM released just to give it a go and I have to have a ROM (4.2.2, 4.3 or 4.4) that has remedied the issue. HTC swears up and down that there is a camera update coming with 4.3 but seeing as how AT&T and Sprint folks said it helped nothing at all in their forums I'm leaning towards a hardware issue. Sucks but we might be stuck with it.

Zynesterysdan said:
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Not stuck with it mine was fixed under warranty repair didn't cost me anything and it's totally gone. 1 week turn around.
Sent from my HTC6500LVW using xda app-developers app

Before and after. No modifications just point and click didn't change anything on camera since I got it back.
Sent from my HTC6500LVW using xda app-developers app

Grnlantern79 said:
Not stuck with it mine was fixed under warranty repair didn't cost me anything and it's totally gone. 1 week turn around.
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
Well unfortunately I can't be without my phone for more than a couple of days. I use it for work and personal. Too bad HTC doesn't have designated repair centers we can take our phones to for repairs of manufacturer defects. HTC should have acknowledged the issue and authorized cell provider stores where the device was purchased to do exchanges after the traditional 30 day exchange was up. I tried to exchange mine at the Verizon store I bought mine at and they wouldn't do it. Said I still had to go through warranty repair. It's understandable on VZW's end bc it isn't their fault HTC shipped jank phones but on the customer service side it makes both companies look bad. Glad yours got fixed though.
---------- Post added at 12:17 PM ---------- Previous post was at 12:16 PM ----------
Zynesterysdan said:
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
It must be subjective bc my hue is still bad but my girlfriend's is semi-okay.