I think my screen may be going out on my DINC2. Every once in a while the screen with to completely black for a split second then return to normal. Any idea what may cause this? I have tinkered with the brightness settings already. Also I am unrooted, s on, GB.
Sent from my ADR6350 using XDA App
It may be a loose connection, in which case there isn't really anything you can do. Other than get a new phone
Sent from my finally rooted Dinc 2
beenz said:
It may be a loose connection, in which case there isn't really anything you can do. Other than get a new phone
Sent from my finally rooted Dinc 2
Click to expand...
Click to collapse
Unless the ribbon has wiggled loose... which in that case the phone can be opened and the cable refitted.
Sent from my Droid Incredible 2
I have only had my DINC2 a short time 2-3 weeks. It doesn't do it often though. Should I go to a Verizon store and get it replaced now or wait and see if it gets worse before I take it in? I would imagine that a rep would like to see the issue with the screen, but like I said it doesn't happen very often.
Sent from my DINC2 in Yuma, AZ
sacnotsack said:
I have only had my DINC2 a short time 2-3 weeks. It doesn't do it often though. Should I go to a Verizon store and get it replaced now or wait and see if it gets worse before I take it in? I would imagine that a rep would like to see the issue with the screen, but like I said it doesn't happen very often.
Sent from my DINC2 in Yuma, AZ
Click to expand...
Click to collapse
This would be a defect as it should not be happening. The first month is the best time to get stuff like this taken care of because it's easier to get it done at a store. I don't know how returns work now, but they use to require doing it over the phone, which means a longer wait to get it replaced. Plus, waiting to see if it gets worse may result in it just dying one day.
True ill go to a VZW store today after work.
Sent from my DINC2 in Yuma, AZ
I went to VZW and they are Becker to see if any updates were available and they applied the minor update for GB that was recently released and said if the problem persists to come back. That was yesterday. The screen has only done it once so i think I'm going to go back to VZW and see what else they can do.
Sent from my DINC2 in Yuma, AZ
Yes. Go back and don't leave until they replace your phone.
Get loud in the store if you have to.
Sent from my ADR6350 using XDA Premium App
TheAtheistReverend said:
Yes. Go back and don't leave until they replace your phone.
Get loud in the store if you have to.
Sent from my ADR6350 using XDA Premium App
Click to expand...
Click to collapse
This. Even if it does it once, because this is a problem with a hardware connection, not software.
Related
Hi There!
I was using MIUI and noticed my battery life draining quickly, Like, charge it to 100, then restart, then it would just restart with a 13% charge. So I reverted to an old backup that I had based off of the stock sense. Still had the battery problem. So I went into recovery and hit "clear storage" and that sent me into an infinite boot loop. Ah!! lol. I can't even get to recovery. It's only flashing the incredible screen, or if I hold down on the volume, it flickers recovery but I cna't actually do anything, because it's flickering on and off.
Any idea how to fix this?
lol
Thanks!!
Hopefully your situation doesn't turn out as badly as mine: http://forum.xda-developers.com/showthread.php?t=1115276
I would suggest this fix: http://forum.xda-developers.com/showthread.php?p=12828082#post12828082
But, be cautious.
Thanks for the reply! I took it over the verizon store and they are sending a replacement. They really don't ask a lot of questions with total equipment coverage, lol. I'll bookmark those thread though in case it happens again!
You're sending it on rooted?
Sent from my DROID2 using Tapatalk
I don't really have a choice. What are they going to do, charge me for it?
I was getting bootloops that wouldn't let me past hboot so i couldn't unroot. Took it to a friend that works at a verizon call center. Asked his friend in the refurb dept and he told me if they cant flash their software they'll check for root 100% of the time and charge you. So i did asurion.
I know i know "my friends brothers uncles roommates ex girlfriends dad said.. " but he's always been right before. Not worth a $300 fee
Sent from my DROID2 using Tapatalk
vigordesign said:
I don't really have a choice. What are they going to do, charge me for it?
Click to expand...
Click to collapse
Yeah. $299. I ordered both an asurion replacement and CLNR. Sent the CLNR back without opening and kept the Brand New INC2 from insurance.
Sent from my DROID2 using Tapatalk
DAMN, how much did it cost for the asurion replacement? I have the same problem, I can't even get to hboot, the screen just flashes repeatedly when I try to turn it on.
vigordesign said:
DAMN, how much did it cost for the asurion replacement? I have the same problem, I can't even get to hboot, the screen just flashes repeatedly when I try to turn it on.
Click to expand...
Click to collapse
99... WELL worth a new Inc2
Sent from my DROID2 using Tapatalk
06stang said:
99... WELL worth a new Inc2
Sent from my DROID2 using Tapatalk
Click to expand...
Click to collapse
Do you happen to know how I can get my phone back to non rooted status without being able to boot it(bootloops).
If I did I would still have my Inc1. I loved that phone.
So no I dont. Best bet is to get the Inc 2 and either sell it or wait for the root which should be coming soon
06stang said:
If I did I would still have my Inc1. I loved that phone.
So no I dont. Best bet is to get the Inc 2 and either sell it or wait for the root which should be coming soon
Click to expand...
Click to collapse
I ended up getting the Inc 2. Should be here today!
vigordesign said:
I ended up getting the Inc 2. Should be here today!
Click to expand...
Click to collapse
You'll love it. Beautiful phone
Sent from my DROID2 using Tapatalk
I have TEP.
Here's my problem.
I have an Epic that, on multiple ROMs (SyndicateROM Frozen, CleanGB MTD, and even stock at EC05, EI22, and EL30), sometimes enters a state where the capacitive buttons (menu, home, etc.) stop responding. They flash when you touch them, but I get no haptic feedback or response from the phone's OS. I have to slide open the keyboard and use the hard buttons (which DO work). Also, the capacitive touchscreen works perfectly.
I've owned the phone for over a year, and this just started happening.
My guess is that it's a hardware problem and that there's something wrong with the capacitive button controller or related circuitry.
But how in the heck do I prove this to Sprint?!?!?
I wiped it back to EB13 and took it OTA up to EI22. I verified I was still getting the button lock.
I took it in, but they couldn't reproduce the lockup. They calibrated the touchscreen for me and rewiped it. I took it home and was still seeing the problem.
What do I do next?
If the phone isn't malfunctioning while I'm at the store, how am I going to get them to replace any part of the phone?
gawd where's a camcorder when you need one LOL I'm not entirely sure but id say hang around a tech store for a while and wait for it to happen and then run and be like " LOOK LOOK ITS DOING IT ITS DOING IT!" In all seriousness make sure you can reproduce it or video tape it
Sent from my SPH-D700 using xda premium
Biggoron said:
gawd where's a camcorder when you need one LOL I'm not entirely sure but id say hang around a tech store for a while and wait for it to happen and then run and be like " LOOK LOOK ITS DOING IT ITS DOING IT!" In all seriousness make sure you can reproduce it or video tape it
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Great idea. That definitely gets a thumbs-up! I'll just walk around with my camera in my pocket.
I realize that this may take a few trips to the store, but at least I can show evidence on my schedule.
Biggoron said:
" LOOK LOOK ITS DOING IT ITS DOING IT!"
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Too funny!!!
Sent from my SPH-D700 using Tapatalk
Apparently, things went easier than I thought.
I started getting reboots on the phone today (EL30 trouble?). I took it in, and they wiped it. I picked it up after work and sat in my car for a few minutes. The phone rebooted. I took it back in, and they ordered a replacement.
EDIT: And not once did they need to see my video. The whole repair setup was very smooth. I was impressed!
IBNobody said:
Apparently, things went easier than I thought.
I started getting reboots on the phone today (EL30 trouble?). I took it in, and they wiped it. I picked it up after work and sat in my car for a few minutes. The phone rebooted. I took it back in, and they ordered a replacement.
EDIT: And not once did they need to see my video. The whole repair setup was very smooth. I was impressed!
Click to expand...
Click to collapse
Good that means you have very cool tech reps where you live. Glad to hear you got a replacement
Sent From My "epic" SPH-D700 via XDA Premium
My HTC One X JUST came into the mail today and I want to get started and get my favorite custom software already. However, the fact that my phone could possibly have a problem out of the box, if I start doing dev stuff, I lose my warranty. Should I wait a bit? I feel like I would notice if anything was wrong already.
SedaG said:
My HTC One X JUST came into the mail today and I want to get started and get my favorite custom software already. However, the fact that my phone could possibly have a problem out of the box, if I start doing dev stuff, I lose my warranty. Should I wait a bit? I feel like I would notice if anything was wrong already.
Click to expand...
Click to collapse
Personally I would hold off at least a week just to make sure. Cause you would be kicking yourself if you do have a problem and HTC decide to try and charge you for it cause your unlocked.
Sent from my HTC One X using xda premium
bobmarsh72 said:
Personally I would hold off at least a week just to make sure. Cause you would be kicking yourself if you do have a problem and HTC decide to try and charge you for it cause your unlocked.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
That's a very good point.
Some common problems with the device sometimes only show up after a few days use and sometimes HTC wont repair your device if it's rooted, even if it's a hardware problem.
After a week any problems that it might have should have showed up
Thanks guys! Yeah I was kind of thinking the same thing. I suppose I can live with Stock for a week while I test everything out. I would definitely be pissed at myself if they wouldn't service it simply because I wanted Adblock over the next week. haha.
I usually give it a month or so before I do anything to void my warranty. I've had phones before that had something wrong with them that I didn't notice until they were no longer under warranty, so I give it a while before I bother. Plus, this phone is undoubtedly much faster than your previous, so even stock it should be a sizable boost. Enjoy it as it is for a little while, then when you put custom software, you'll get that boost again!
I had mine rooted and flashed straight out the box.
Your call though...
rwleigh said:
I had mine rooted and flashed straight out the box.
Your call though...
Click to expand...
Click to collapse
Mine over 1 night !
Sent from my HTC One X using xda premium
Check out the defects thread and check your phone thoroughly before unlocking, I'd give it at least a month as some issues don't manifest straightaway
Sent from my HTC One X using xda premium
DONT DO IT YET. i had mine for 2 days, after 2 days yellow tinting appeared on it, i am definitely going to wait a few weeks when HTC send it back, hopefully we will have S off then
Give it a week or two. Longer the safer.
Thanks guys! You rock. I'm definitely gonna wait. I'm thinking a week or two so I can test every feature which I haven't been able to test (blue tooth, tethering, and more) or even discover for that matter.
And yes, I came from the Moto Milestone 2 to the Moto Backflip... To the One X. The experience isn't even comparable. I am so happy with the improvement I am just giddy over the fact that I have this super phone. No rush to throw custom on it when it's already this good. Only SERIOUS reason I would unlock for at the moment would be battery and AdFree purposes but for real, the battery isn't that bad.. Idk why people keep hating on it. I am a pretty heavy user too. I mean, it's got some serious hardware to run!
Sent from my HTC One X using xda premium
My galaxy has been freezing a lot lately and the only way to fix is to pull battery. Any ideas how to fix this? Stock jellybean rooted.
Sent from my SPH-L710 using xda app-developers app
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
metalfan78 said:
I've been having this issue also, it keeps getting worse. It seems like something is not getting cleared because after a clean wipe/flash everything is fine. Then as time goes on it starts happening again. I thought it might just be a rogue app, so I didn't install or restore anything and it eventually freezes. I think it may be a JB issue because I've seen people with other phones post about it as well. Maybe someone else can shed some light on this.
Click to expand...
Click to collapse
I tried clearing cache, seems to work for now..
Sent from my SPH-L710 using xda app-developers app
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
metalfan78 said:
That worked for me for a day, it just did it twice since I posted. I'm not sure what to do next. I guess I'll go to sprint, they replaced it once already because of this about a month ago.
Click to expand...
Click to collapse
I really hope it doesn't come to that. It doesn't freeze for me on cm10. Just stock
Sent from my SPH-L710 using xda app-developers app
Maybe it's a touchwiz problem
metalfan78 said:
Maybe it's a touchwiz problem
Click to expand...
Click to collapse
Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
Whiplashh said:
Took mine in just now. They are gonna replace it. It froze while the guy was using it. I think the big man up top threw me a freebie because I forget to get rid of the root and all, but the sprint guy noticed how hot my phone gets (I thought it was normal but apparently not, he said it was borderline damaging my phone, been like that since the day I got it) and he said he was just gonna replace it right then and there. Getting it Wednesday. Glad he didn't see my clockworkmod.
But sprint is very good to me. Kinda sad they remember me because I come a lot since 2010.
Sent from a Nexus Galaxy S3 Running 4.1.2
Click to expand...
Click to collapse
What's sad is a Sprint rep didn't see your ClockWorkMod...
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
Click to expand...
Click to collapse
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
Click to expand...
Click to collapse
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
Click to expand...
Click to collapse
Thank you for clearing this up. I'm with you on the hardware issue though, because if it freezes up for the basic scrolling then there is something wrong. Plus if it gets that hot that quick without much usage there is obviously something wrong.
My LCD went out and I had to go to 3 different Sprint stores just to get it fixed..
I hope it's not hardware related. This is the second phone that has done it and it takes about a month each time for the issue to show up. That could be a manufacturing defect, but it seems so rare and random.
cbass15 said:
I thought rooting your phone voided warranty? It is a hardware issue though..So i do see where you're coming from.
Click to expand...
Click to collapse
Yeah, in my sprint store I took my evo shift in rooted with an unlocked bootloader...they fixed it up temporarily and just told me to wait for a refurb :laugh:
Sent from my PG06100 using xda premium
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
cbass15 said:
What's sad is a Sprint rep didn't see your ClockWorkMod...
Click to expand...
Click to collapse
He would have if it didnt get to hot while he used it. While he was checking for normal freezing problems, it froze on him, and then right before he was about to factory reset it, he said he would just order a new one. He showed the other tech how hot it was and was amazed. It froze just from opening an app and scrolling,
and got hot with 3G turned on and the phone just sitting there. I've always used stock rooted, never flashed new kernel or anything. I think he might have noticed and just let it slide, because as I said before, I have been coming in since 2010 with legitimate reasons to replace phones. I just odin'd my phone after triangle away so it looks completely stock. Before that I backed up all my files with my backup, and when I get the new phone, I will just root it and restore. I'm lucky though. I told him that I have tried many factory resets and even the Odin ones where it wipes the internal memory and it still does it (which is true, I have). When I take it in, I could have acted dumb and said NY friend did that rooting so he could silences my camera blah blah, but I like to be honest.
metalfan78 said:
I was hoping to avoid taking it in but since it keeps freezing and gets hot I guess I will go. Oh well. Thanks for all the input
Click to expand...
Click to collapse
Just make sure you reset the flash counter and Odin it after you backup all the files you will need.
The Root said:
It's really going to come down to store interpretation of the rules. Yeah, there are so many variables that could come with the rooting process itself it's also so unlikely to be the problem. The commonality of bad electronics is so, well....common and this does sound so hardware-ish. I'm absolutely certain some other store would have been jerks about it just because the store happened to hire jerks. Sounds like they get good people. I'd say write them a nice email. Try to add the guy's name in. At least help him get a better raise or something for his effort.
Click to expand...
Click to collapse
I always try to do that. Every time I go in, the techs are so nice. They say sprint may call and text me about my store experience and they ask will you say you had a good one, and I always say I definitely will, but I never get that call or text. Didn't know you could email, so I will definitely do that now! Like I said, I have been where stores hire jerks, and tech wise, they have always been kind and willing to help. Maybe its because I'm straight forward with them, maybe not. If he would have asked if I rooted it I would have said yes. Thank you for the idea.
Sent from my SPH-L710 using xda app-developers app
The store I go to doesn't care about rooted phones
metalfan78 said:
The store I go to doesn't care about rooted phones
Click to expand...
Click to collapse
Well that's good. Just take it in and tell them what is going on. Glad I'm not the only one with the issue. I wasn't gonna take it in, but today it froze 6 times in a 30 min to and hour time interval and I decided it was time to. And I guess its not suppose to get that hot. Like I said, it did that from day one, so I thought it was normal lol.
Sent from my SPH-L710 using xda app-developers app
The Root said:
They cover rooted phones. Really sounds like a hardware issue to me. Never had mine do anything like that and I've been rooted and custom from like the second hour I had the phone.
Click to expand...
Click to collapse
Same way here lol.
Sent from my SPH-L710 using xda app-developers app
Is yours still freezing today? I was going to go to sprint after work but now mine won't freeze. I'm not sure if I should just go or not.
I keep getting this error message when I try to update my PRL, Profile, or Firmware. Has anyone seen this before? Is there a fix? I am not rooted and I am still on 4.1.1.
May be a sprint issue, check it out. Old post, same issue.
http://forum.xda-developers.com/showthread.php?t=1284661&page=3
Sent from my SPH-L710 using Tapatalk 2
Thanks for the info, but it seems like there is no real fix for this. I will wait a few days and then have the phone replaced.
Take it in to Sprint!
If you're not rooted, just take it to Sprint. They should take care of you. Just don't go in acting like a a$$. 9 out of 10 times, when I've taken any of my phones into them, whether insured, under warranty or not, they always helped me out. And most of the time, no charge.
bmdiz said:
If you're not rooted, just take it to Sprint. They should take care of you. Just don't go in acting like a a$$. 9 out of 10 times, when I've taken any of my phones into them, whether insured, under warranty or not, they always helped me out. And most of the time, no charge.
Click to expand...
Click to collapse
I am planning on taking it in today. The Tech Guy there knows me, so its cool. I have never had to pay for any problems or replacements for my phones. Just was trying to see if there was another way to do this without replacing the phone. But sometimes it is good to get a phone replacement. We will see.
Update
I had to have the phone replaced. My replacement works great.
Bonus! New toy!
Sent from my SPH-L710 using xda app-developers app
Katz916 said:
I had to have the phone replaced. My replacement works great.
Click to expand...
Click to collapse
Nice. Yeah once in a wbile you'll get a hardware defect. Sucks, but it happens