Strange issues... - EVO 4G Q&A, Help & Troubleshooting

I'm into about week 2 of my first EVO and I love the phone. Yesterday, however, I started to have strange screen issues. I'll try my best to explain:
In some browser pages, forums, and even my home screens the screen will act as though I am rapidly moving it up and down. It is impossible to stop it because it freezes up all the buttons. I figured I had a bad app so I went drastic and hard rebooted my phone. (Which is stock 2.2) Initially it seemed better but it started happening again, even while writing this post...I did not install any apps so I can only guess my screen is bad?
Sent from my HTC EVO 4G using XDA App

I'm having similar problems - see my post about screen gremlins. I'll be watching this to see if anyone has any ideas.

Ok, it happened again for about 2 minutes this time. I studied what it was doing and it seems it is trying to zoom in then out very rapidly. Occasionally jumping to different spots on the screen. Any help?
Sent from my HTC EVO 4G using XDA App

Some of the older Evos had trouble with their screens not being properly grounded, could be that's what yours has. You may want to search for some of the older threads on it to see if that's what it is.

Hmm, I'll look into it. Thanks! Any other ideas or suggestions are welcome as well.
Sent from my HTC EVO 4G using XDA App

Well, that isn't the issue. Read some posts, watched a few videos detailing said issue, tried the tests and downloaded the Multitouch Visualization App just to be 100% positive. Passed all tests.
I have Hardware Revision 0003. Everything else runs flawlessly with the exception of this weird screen issue. Now it seems like it is trying to push "buttons" on its own, pull down the shade, etc.
Kind of frustrated now. It's just so random.
Sent from my HTC EVO 4G using XDA App

Ok, I made a crappy video for you guys to see....
http://www.youtube.com/watch?v=hIK3DlbKKWc
Edit: Added another video with the phone acting slightly different...
http://www.youtube.com/watch?v=FPze7PdNiHE
What is going on?

SpezXVII said:
Ok, I made a crappy video for you guys to see....
http://www.youtube.com/watch?v=hIK3DlbKKWc
Edit: Added another video with the phone acting slightly different...
http://www.youtube.com/watch?v=FPze7PdNiHE
What is going on?
Click to expand...
Click to collapse
Bring it back ASAP.
Sent from my PC36100 using Tapatalk

SpezXVII said:
Ok, I made a crappy video for you guys to see....
http://www.youtube.com/watch?v=hIK3DlbKKWc
Edit: Added another video with the phone acting slightly different...
http://www.youtube.com/watch?v=FPze7PdNiHE
What is going on?
Click to expand...
Click to collapse
Yeah definitely take it back, that's just our phone's Chinese heritage showing through.

So I ended up returning it. They took it back no questions asked and handed me a brand new Evo. Works 100% better.
Sent from my HTC Evo 4G using XDA App.

SpezXVII said:
So I ended up returning it. They took it back no questions asked and handed me a brand new Evo. Works 100% better.
Sent from my HTC Evo 4G using XDA App.
Click to expand...
Click to collapse
i contacted htc a few weeks ago because of this issue. sprint changed their tep policies after i sat waiting for them on the phone for an hour, i found out, if you drop it just one time, it causess the lcd and digitizer to act as if the ribbon cable is lose.....only absolute fix is to have it repaired or exchanged.

Related

Camera wont focus... Brand new Evo... Not rooted

I bought an evo on release date and it had a few problems so I took it back and got a new one. About 2 hours after I got my new one home I heard it making a really fast clicking/tapping sound. (click click click tap tap tap) I thought the sound was coming from my speaker so I put it up to my ear after a few seconds I looked at the speaker and noticed that it wasnt the speaker but that it was the camera. I could see the lens physically moving back and forth really fast. Naturally I started the camera app to see what would happen. I snapped a picture and noticed that it was very blurry. I then went to camera settings and changed them and its still very blurry. Its almost as if the camera just refused to focus (looked like I needed glasses)... Naturally, the next step I took was to try to record a video... Same thing very blurry but sound is perfect. Next I tried the front facing camera. It was fine.
I have tried re-starting it a bunch of times... tried cleaning the lens...
About 4 or 5 hours later I took another picture and it was fine. Now the problem is intermittent and if I take 10 pictures 3 or 4 will be in focus and the others wont.
1. My phone is not rooted
2. I have not dropped it
3. It has not gotten wet.
4. Babied it the whole time I've had it.
5. Tried turning off auto focus and using manual
Any suggestions?
Take it back.
Sent from my mind using XDA App
Happened with my first EVO take it back
Same thing just happened to me on my Evo that is over a month old. Only happens intermittently though. After a reboot, it seems to be fine for a while.
mine is blurry too. is there any hack for it? im not covered by sprint for this. Maybe deal with htc directly? any ideas hackers?
wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Sent from my PC36100 using XDA App
wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Click to expand...
Click to collapse
dont ask me why just answer the damn questions lol
oh and resets can sometimes cure it for a while I think.
mine has been taking crisp pics all day now
If it's a defective phone and you havent voided the warrenty take it back anyways, it is HTC's warranty not Sprint's
Ive had my evo for almost two years and I installed the cm9 rom for it and the camera was having this problem so I went back to my backup and same problem. It wont focus. It acts like its focusing but just wont. Also I've opened the phone several times so a replacement is out of the question.
Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium
Weird. Someone in the Evo LTE forum just had a camera hack completely bust their cam. Even after RUU. I didn't think it was possible. Apparently I'm wrong.
Sent from my EVO using xda premium
abowlby said:
Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
I have cm7. Is there a camera I can flash or something to get it working.
Accidental double post
Tapatalk 2
jimmiekain said:
I bought the original evo 4g from best buy on release day. The camera all day long made a whining mechanical sound as if it was moving in and out. Exchanged it and the 2nd one did the same thing.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Firmly push in on the external camera lense.
This thread....it has came back to life !!!
Sent from my PC36100 using xda premium

When will the first update be out ?

Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
Honestly, I haven't had ANY of these problems. Maybe I got one from a different batch because I was backordered.
My phone seemlessly goes from WiFi to 3G and back again without any intervention from me, in weak OR strong coverage areas. To my knowledge, all my texts have gone through.
I just rooted late last night (with the stock kernel), and so far I haven't had any issues, either.
No issues what so ever trust me. Ask stock phone. Always on wifi when at home. Wifi turns on and connects super quick. text calls come thru right away.
.: sent from my Samsung Galaxy S II Epic 4G Touch :.
I havent experienced any of those problems either.
Sent from my SPH-D710 using Tapatalk
Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
craigbailey1986 said:
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
That's bs. Sorry.
nabbed said:
That's bs. Sorry.
Click to expand...
Click to collapse
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App
The T-Mobile version is coming out with 2. 3. 5 which I saw the original gs2 got it and it boast performance alot I read I am wondering when we will get the 2. 3. 5 update
Sent from my SPH-D710 using XDA App
nate420 said:
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
That's bs
Sent from my SPH-D710 using xda premium
I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium
craigbailey1986 said:
I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I agree 100% with your sentiment IRT the thread...but, I had 2 LOS in the 5 or 6 days I was rooted. I rooted and had another 2 over 2 or 3 days. Stock kernel reinstalled and I've been good so far, but, I think blaming the kernel is foolish. The problem occurred before I rooted and after I rooted.
Does the fact that I am now rooted with a stock kernel and haven't had the problem suggest to you that only rooted stock-kernels are without fault?
You guys know that you can have everything stock, including kernel/rom/recovery, except the rom would also be rooted by addition of su binary/apk/busybox?
I haven't had any los or any other severe issues before or after I rooted the phone.
It may be that since I live in a small university town, my towers aren't getting upgraded to rev b, but yours are. These issues may not have anything to do with the phone at all. Maybe it has something to do with the sprint maintenance timing.
Or maybe it's because some people bought their phones from third-party retailers, and the phones weren't properly activated.
Or maybe it's some commonly used app that people with problems have installed, and I and others don't have installed.
I've had minimal to no issues personally. And I've had none while using stock Kernel. Using i9000 kernel I had a few LOS, but infrequent.
I also owned the Nexus S...and this is BY FAR a better device from a connectivity comparison.
Remember that the complaints you see are misleading...in that people are more apt to post about an issue, versus those that don't. It's human nature.
rooting or not has NOTHING TO WITH THE ISSUES!!
- I have had a stock phone since the day it came out, and have "watchdog lite" installed, watchdog alerts me about 10-15 times a day that "suspend", "events/0", and "base system" in my phone are using over 50% CPU while the phone is sleeping... LOL, it JUST happened again while i was typing this...
- also had the LOS issues 2 times, has to restart the phone to get signal again
- once, i was in a call, and when i went to "end" the call, i could not click the end button... the other side wud NOT hang up because it was customer service, they r not allowed 2 hang up on a person... so i had 2 restart the phone to fix this
- sometimes i click the power button to wake the screen, n nothing happens for about 5 seconds... so i click the button again, and the screen turns on and back off right away... n den i have 2 click the button a 3rd time to wake the phone...
- sometimes app just close randomly, and if you try to open the app again, its begins from the VERY BEGINNING, so w.e. u were doing in the app is lost... this sucks for games, and if ur in the middle of something important
- when the phone is on charge, the keyboard sometimes acts weird, typing letters u never click... and also u have 2 touch the screen 2wice sometimes 2 make selections... only happens when on charge, u take it off charge, n its back 2 normal right away
cant think of anything else as of right now... but there are some issues in the phone that can most likely be fixed either via root, or thru a sprint update...
I had the nexus s 4g and due to the antenas that phone was practically unusable especially on wifi. The gs2 doesnt have any of those issues. This is the first phone since the evo 4g that has impressed me snd i have owned the evo 3d and photon as well.
craigbailey1986 said:
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I seem to be having an issue with battery draw whenever wifi is on.
I'm not rooted, my phone is 100% unmodded. I haven't even installed a different launcher.
Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Sent from my SPH-D710 using xda premium
LOS can occur with or without the root. I've only experienced it once but it was in an area with good coverage and no one else with Sprint phones at my office encountered it when I did. It only happened once but I do NOT have a modified ET4G - it is stock. There is a detailed thread on this on android forums and it can occur with or without a root. Apparently it was listed on android forums or android police that this is a known issue. I don't use wifi but it seems to be a common issue for people using wifi from what has been reported.
That being said, I would highly recommend this phone to anyone looking to get a phone.
ipetloudog said:
Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Click to expand...
Click to collapse
Yeah... you would think that being unable to handle games for more than 10 minutes would have been something that the engineers would have caught during development...
I have had no issues either. I had one LOS after I flashed the rooted kernel. Went right back to stock kernel and no issues since. And none before the rooted kernel either.

[Solved] Best way to get Sprint to fix a phone that locks up or reboots?

I have TEP.
Here's my problem.
I have an Epic that, on multiple ROMs (SyndicateROM Frozen, CleanGB MTD, and even stock at EC05, EI22, and EL30), sometimes enters a state where the capacitive buttons (menu, home, etc.) stop responding. They flash when you touch them, but I get no haptic feedback or response from the phone's OS. I have to slide open the keyboard and use the hard buttons (which DO work). Also, the capacitive touchscreen works perfectly.
I've owned the phone for over a year, and this just started happening.
My guess is that it's a hardware problem and that there's something wrong with the capacitive button controller or related circuitry.
But how in the heck do I prove this to Sprint?!?!?
I wiped it back to EB13 and took it OTA up to EI22. I verified I was still getting the button lock.
I took it in, but they couldn't reproduce the lockup. They calibrated the touchscreen for me and rewiped it. I took it home and was still seeing the problem.
What do I do next?
If the phone isn't malfunctioning while I'm at the store, how am I going to get them to replace any part of the phone?
gawd where's a camcorder when you need one LOL I'm not entirely sure but id say hang around a tech store for a while and wait for it to happen and then run and be like " LOOK LOOK ITS DOING IT ITS DOING IT!" In all seriousness make sure you can reproduce it or video tape it
Sent from my SPH-D700 using xda premium
Biggoron said:
gawd where's a camcorder when you need one LOL I'm not entirely sure but id say hang around a tech store for a while and wait for it to happen and then run and be like " LOOK LOOK ITS DOING IT ITS DOING IT!" In all seriousness make sure you can reproduce it or video tape it
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Great idea. That definitely gets a thumbs-up! I'll just walk around with my camera in my pocket.
I realize that this may take a few trips to the store, but at least I can show evidence on my schedule.
Biggoron said:
" LOOK LOOK ITS DOING IT ITS DOING IT!"
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Too funny!!!
Sent from my SPH-D700 using Tapatalk
Apparently, things went easier than I thought.
I started getting reboots on the phone today (EL30 trouble?). I took it in, and they wiped it. I picked it up after work and sat in my car for a few minutes. The phone rebooted. I took it back in, and they ordered a replacement.
EDIT: And not once did they need to see my video. The whole repair setup was very smooth. I was impressed!
IBNobody said:
Apparently, things went easier than I thought.
I started getting reboots on the phone today (EL30 trouble?). I took it in, and they wiped it. I picked it up after work and sat in my car for a few minutes. The phone rebooted. I took it back in, and they ordered a replacement.
EDIT: And not once did they need to see my video. The whole repair setup was very smooth. I was impressed!
Click to expand...
Click to collapse
Good that means you have very cool tech reps where you live. Glad to hear you got a replacement
Sent From My "epic" SPH-D700 via XDA Premium

4g data hangs/Stals

Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
It's a network issue, only solution at this time if to switch service.
I'm just sayin!
I have the same problem in the Phoenix - Metro area. I've seen that taking the battery out will fix it, but it takes forever to boot, at least it feels this way since it usually happens when I need to connect for something.
Otherwise usually waiting a few seconds and trying again works too.
Its a real pain. I had Sprint before and I didn't have this kind of issues.
Its a known issue. Ive read a ton of threads on it No fix that Im aware of. Its not your phone, its TMo.
I am new to T-mobile and was thinking that i am the only one facing this problem
Called the T-mobile 4 times already and every time they just create a case but never resolve the issue. But now i guess they are already aware of their creepy network but are out of budget to repair the issue
Goofy317 said:
Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Rarely I have issues with signal freezes and hangs usually seems to come and go. Mostly just putting the phone in and out of airplane mode should reset connection (hold in power button until prompt appears, if phone shuts down with no menu first you need to reflash mine came from TMobile like that use kies to reflash stock phone). If using custom ROM with power options a hot reboot should be most that is needed. If not regular restart should work.
I have found when I get general issues I may not have a fix for I format my cache, my dalvick cache, then run fix permissions and restart. In more stubborn issues try re-flashing your ROM after formatting data and system partitions and clearing cache same as above (make sure to download ROM zips via wifi or transfer via USB from your computer. Zips downloaded this way are less prone to having error correction mistakes during transfer).
I AM NOT RESPONSIBLE FOR WHAT YOU CHOOSE TO DO WITH YOUR OWN PERSONAL DEVICE. REMEMBER TO ALWAYS RUN A FULL NANDROID BACKUP.
Sent from my SGH-T989 using Xparent Green Tapatalk
I thought it was certain apps at first. It always seemed to happen when I was using the Facebook app so I uninstalled it and that seemed to fix the problem for a couple of weeks... But now that I know other people have the same problem I blame T-Mobile instead of my apps lol
I don't know why everyone keeps saying it's Tmobile.. I have had 10 different smartphones on tmobile since the g1, and this is the first time I have ever experienced this. I'm thinking it's something to do with the phone.. Could be hardware, could be software..
Sent from my SGH-T989 using xda premium
Towle said:
I don't know why everyone keeps saying it's Tmobile..
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Because in my case and others here, it is!.....it seems your situation is different from everyone else who is experiencing this issue. Just take it as if you're lucky for not having to run across this problem thru your usage of several different phones.
Sent from my Sony Tablet S using Tapatalk
princeasi said:
Because in my case and others here, it is!.....it seems your situation is different from everyone else who is experiencing this issue. Just take it as if you're lucky for not having to run across this problem thru your usage of several different phones.
Sent from my Sony Tablet S using Tapatalk
Click to expand...
Click to collapse
Yeah it's just weird. Everyone I know uses an android, and I have never heard of this issue. Now we have 5 Galaxy S IIs on my family plan, and they all have the issue. I used a friends Sensation for 3 days last week, and the issue was non-existent...
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
Towle said:
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I know for a fact that I first stumbled upon this issue a couple years ago when the Nexus S first launched. During that period, approximately a week before the Nexus was released, I purchased the HTC g2. I played with the g2 up to the release of the Nexus S. During my hands on with the g2, I ran into this same issue often, while surfing or using the phone after not having used it for a certain amount of time, where the"4g" icon would be displayed and the up arrow would be highlighted, while occasionally the down arrow would blink, signifying data communication. After a short while, the page wouldn't load and an error page would show. The Only way I would be able to remedy the problem is to reboot phone, or to switch flight mode on/off. At first I thought it was just the g2, but when I experienced this same identical issue after purchasing the Nexus S, I knew it couldn't be on the hardware side.
Sent from my Sony Tablet S using Tapatalk
Goofy317 said:
Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I had this issue too. I have no idea what the cause is but the fix is pretty simple. Go to wireless settings. Then mobile networks and set type to wcdma only.
Sent from next year on my CM 10ed G-Mobile Galaxy Note 2!
Towle said:
Yeah it's just weird. Everyone I know uses an android, and I have never heard of this issue. Now we have 5 Galaxy S IIs on my family plan, and they all have the issue. I used a friends Sensation for 3 days last week, and the issue was non-existent...
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
This has happen to me on previous htc devices so it must be a tmobile problem.
Killbynature said:
This has happen to me on previous htc devices so it must be a tmobile problem.
Click to expand...
Click to collapse
Yeah I think this was figured out at least a year and a half ago. Search on google, there is countless information regarding it.
G1ForFun said:
Yeah I think this was figured out at least a year and a half ago. Search on google, there is countless information regarding it.
Click to expand...
Click to collapse
Crazy, maybe I've just never noticed it before.. I've always been a heavy user, so it's hard to believe I would have not noticed, but it sounds like that is the case. Tmobile needs to figure it out!
Towle said:
Crazy, maybe I've just never noticed it before.. I've always been a heavy user, so it's hard to believe I would have not noticed, but it sounds like that is the case. Tmobile needs to figure it out!
Click to expand...
Click to collapse
Yea you just haven't noticed it. I had a G1 then a G2 and then this phone....I can't remember far back enough for the G1 (March 2009) but I know my G2 did it. (Jan 2011)
markusf21 said:
I had this issue too. I have no idea what the cause is but the fix is pretty simple. Go to wireless settings. Then mobile networks and set type to wcdma only.
Sent from next year on my CM 10ed G-Mobile Galaxy Note 2!
Click to expand...
Click to collapse
Thanks I'll try this out and see if it works
Sent from my SGH-T989 using XDA
Thisis a known issue and no there is nothing you can do about it. Pray when we get ics we get an updated Barnabe that fixes this bull****.
Sent from my SGH-T989 using xda premium
Has anyone tried changing the DNS? I've been thinking about doing so with "Set DNS" from Google Play.
https://play.google.com/store/apps/details?id=uk.co.mytechie.setDNS
Galaxy S 4G
This happens on my wife's Galaxy S 4G sometimes - but usually only in areas that have weak signal. It will show that 4G is available and 3 bars or so but won't download anything.
Walk a little further and it starts up again.

Menu randomly popping up

Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Was your battery life terrible, by chance?
I have the telenav app too - I haven't really used it much, I usually use the Google navigation.
However, right after the update, on first boot, Telenav appeared and said "updating" and hung - I had to battery pull, which made me nervous about Telenav on ICS.
And, my first day, I got about 6-7 hours LESS battery life than I had previously.
I'm strongly leaning towards simply uninstalling it.
Barry life great, 10-15 hours on EL29 rooted, CWM. thinking about rooted ff18 w CWM, but love good battery life. I use it all day for work.
Freaking menu spaz is driving me crazy. I'll get rid of it if its a normal problem in low signal areas.
It did it without using telenav as well. Heck, its doing it right now. Very frustrating.
Sent from my SPH-D710 using xda premium
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
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rehpot1 said:
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
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I went a couple of days ago and was told that I was the second person to arrive that morning mentioning an issue with the newest update causing issues. I had 3 problems going on with my phone but this was the main issue. I had unrooted the phone and reset everything before I walked in so I wouldn't have them go through the trouble of doing that and waste time. I told them I have tested many things: flashing roms, modems, even PRLs (I knew the tech, so I was open about these things). I've had this issue for well over a month now and I got used to it but wouldn't mind getting it removed. I have done my own experiments and none seem to resolve it.
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
Next time you go to the store, ask them to have the screen replaced. It could be that it is a faulty screen (sensor wise). I work for an engineering company and it is unbelievable how many new parts arrive faulty or with intermittent problems from the manufacturer.
swaarley said:
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
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I have had this problem since GB, it seems to happen when you have low signal and on 3G...I hardly use 4G but I have noticed this issue doesn't happen on WIFI...try a day or two without using 3G in the areas where you get low signal and let us know
GH0 said:
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
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I do agree, I have had sprint replace my battery in hopes for this to be the culprit and disappear. No luck but I have seen an improvement in battery life hehehe
Darkfire963 said:
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
hehehe
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I'm on stock EL29, not ICS. Interesting if it only happens to Some after update if its a suspected hardware issue.
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
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This is my thread. Similar problem so I figured I would paste the link here for more reference.
http://forum.xda-developers.com/showthread.php?p=29246442#post29246442
New phone (like new replacement), no more problems.
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