4g data hangs/Stals - T-Mobile Samsung Galaxy S II SGH-T989

Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA

It's a network issue, only solution at this time if to switch service.
I'm just sayin!

I have the same problem in the Phoenix - Metro area. I've seen that taking the battery out will fix it, but it takes forever to boot, at least it feels this way since it usually happens when I need to connect for something.
Otherwise usually waiting a few seconds and trying again works too.
Its a real pain. I had Sprint before and I didn't have this kind of issues.

Its a known issue. Ive read a ton of threads on it No fix that Im aware of. Its not your phone, its TMo.

I am new to T-mobile and was thinking that i am the only one facing this problem
Called the T-mobile 4 times already and every time they just create a case but never resolve the issue. But now i guess they are already aware of their creepy network but are out of budget to repair the issue

Goofy317 said:
Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Rarely I have issues with signal freezes and hangs usually seems to come and go. Mostly just putting the phone in and out of airplane mode should reset connection (hold in power button until prompt appears, if phone shuts down with no menu first you need to reflash mine came from TMobile like that use kies to reflash stock phone). If using custom ROM with power options a hot reboot should be most that is needed. If not regular restart should work.
I have found when I get general issues I may not have a fix for I format my cache, my dalvick cache, then run fix permissions and restart. In more stubborn issues try re-flashing your ROM after formatting data and system partitions and clearing cache same as above (make sure to download ROM zips via wifi or transfer via USB from your computer. Zips downloaded this way are less prone to having error correction mistakes during transfer).
I AM NOT RESPONSIBLE FOR WHAT YOU CHOOSE TO DO WITH YOUR OWN PERSONAL DEVICE. REMEMBER TO ALWAYS RUN A FULL NANDROID BACKUP.
Sent from my SGH-T989 using Xparent Green Tapatalk

I thought it was certain apps at first. It always seemed to happen when I was using the Facebook app so I uninstalled it and that seemed to fix the problem for a couple of weeks... But now that I know other people have the same problem I blame T-Mobile instead of my apps lol

I don't know why everyone keeps saying it's Tmobile.. I have had 10 different smartphones on tmobile since the g1, and this is the first time I have ever experienced this. I'm thinking it's something to do with the phone.. Could be hardware, could be software..
Sent from my SGH-T989 using xda premium

Towle said:
I don't know why everyone keeps saying it's Tmobile..
Sent from my SGH-T989 using xda premium
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Because in my case and others here, it is!.....it seems your situation is different from everyone else who is experiencing this issue. Just take it as if you're lucky for not having to run across this problem thru your usage of several different phones.
Sent from my Sony Tablet S using Tapatalk

princeasi said:
Because in my case and others here, it is!.....it seems your situation is different from everyone else who is experiencing this issue. Just take it as if you're lucky for not having to run across this problem thru your usage of several different phones.
Sent from my Sony Tablet S using Tapatalk
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Click to collapse
Yeah it's just weird. Everyone I know uses an android, and I have never heard of this issue. Now we have 5 Galaxy S IIs on my family plan, and they all have the issue. I used a friends Sensation for 3 days last week, and the issue was non-existent...
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium

Towle said:
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
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Click to collapse
I know for a fact that I first stumbled upon this issue a couple years ago when the Nexus S first launched. During that period, approximately a week before the Nexus was released, I purchased the HTC g2. I played with the g2 up to the release of the Nexus S. During my hands on with the g2, I ran into this same issue often, while surfing or using the phone after not having used it for a certain amount of time, where the"4g" icon would be displayed and the up arrow would be highlighted, while occasionally the down arrow would blink, signifying data communication. After a short while, the page wouldn't load and an error page would show. The Only way I would be able to remedy the problem is to reboot phone, or to switch flight mode on/off. At first I thought it was just the g2, but when I experienced this same identical issue after purchasing the Nexus S, I knew it couldn't be on the hardware side.
Sent from my Sony Tablet S using Tapatalk

Goofy317 said:
Does anyone else have this issue where data seems to hang and stop working?? Whenever this happens I noticed that the up arrow on the 4g symbol on the notification bar is always green. Also nothing data related loads at all. Web, apps like Facebook and twitter, etc... I'm assuming that the up arrow thing means that something is being uploaded but sometimes it lasts a minute, others it lasts for five or ten. Really annoying. This has happened on all my phones. Nexus one, g1, original galaxy s and now my galaxy s 2. Any help would be awesome
Ps. Sorry for the long intro haha
Sent from my SGH-T989 using XDA
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Click to collapse
I had this issue too. I have no idea what the cause is but the fix is pretty simple. Go to wireless settings. Then mobile networks and set type to wcdma only.
Sent from next year on my CM 10ed G-Mobile Galaxy Note 2!

Towle said:
Yeah it's just weird. Everyone I know uses an android, and I have never heard of this issue. Now we have 5 Galaxy S IIs on my family plan, and they all have the issue. I used a friends Sensation for 3 days last week, and the issue was non-existent...
So you know for a fact that this issue happens on all phones on tmobile, that aren't Samsung?
Sent from my SGH-T989 using xda premium
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Click to collapse
This has happen to me on previous htc devices so it must be a tmobile problem.

Killbynature said:
This has happen to me on previous htc devices so it must be a tmobile problem.
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Click to collapse
Yeah I think this was figured out at least a year and a half ago. Search on google, there is countless information regarding it.

G1ForFun said:
Yeah I think this was figured out at least a year and a half ago. Search on google, there is countless information regarding it.
Click to expand...
Click to collapse
Crazy, maybe I've just never noticed it before.. I've always been a heavy user, so it's hard to believe I would have not noticed, but it sounds like that is the case. Tmobile needs to figure it out!

Towle said:
Crazy, maybe I've just never noticed it before.. I've always been a heavy user, so it's hard to believe I would have not noticed, but it sounds like that is the case. Tmobile needs to figure it out!
Click to expand...
Click to collapse
Yea you just haven't noticed it. I had a G1 then a G2 and then this phone....I can't remember far back enough for the G1 (March 2009) but I know my G2 did it. (Jan 2011)

markusf21 said:
I had this issue too. I have no idea what the cause is but the fix is pretty simple. Go to wireless settings. Then mobile networks and set type to wcdma only.
Sent from next year on my CM 10ed G-Mobile Galaxy Note 2!
Click to expand...
Click to collapse
Thanks I'll try this out and see if it works
Sent from my SGH-T989 using XDA

Thisis a known issue and no there is nothing you can do about it. Pray when we get ics we get an updated Barnabe that fixes this bull****.
Sent from my SGH-T989 using xda premium

Has anyone tried changing the DNS? I've been thinking about doing so with "Set DNS" from Google Play.
https://play.google.com/store/apps/details?id=uk.co.mytechie.setDNS

Galaxy S 4G
This happens on my wife's Galaxy S 4G sometimes - but usually only in areas that have weak signal. It will show that 4G is available and 3 bars or so but won't download anything.
Walk a little further and it starts up again.

Related

When will the first update be out ?

Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
Honestly, I haven't had ANY of these problems. Maybe I got one from a different batch because I was backordered.
My phone seemlessly goes from WiFi to 3G and back again without any intervention from me, in weak OR strong coverage areas. To my knowledge, all my texts have gone through.
I just rooted late last night (with the stock kernel), and so far I haven't had any issues, either.
No issues what so ever trust me. Ask stock phone. Always on wifi when at home. Wifi turns on and connects super quick. text calls come thru right away.
.: sent from my Samsung Galaxy S II Epic 4G Touch :.
I havent experienced any of those problems either.
Sent from my SPH-D710 using Tapatalk
Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
All those issues are rooted phone issues not stock....
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craigbailey1986 said:
All those issues are rooted phone issues not stock....
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That's bs. Sorry.
nabbed said:
That's bs. Sorry.
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Click to collapse
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App
The T-Mobile version is coming out with 2. 3. 5 which I saw the original gs2 got it and it boast performance alot I read I am wondering when we will get the 2. 3. 5 update
Sent from my SPH-D710 using XDA App
nate420 said:
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App
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Click to collapse
That's bs
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I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium
craigbailey1986 said:
I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium
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Click to collapse
I agree 100% with your sentiment IRT the thread...but, I had 2 LOS in the 5 or 6 days I was rooted. I rooted and had another 2 over 2 or 3 days. Stock kernel reinstalled and I've been good so far, but, I think blaming the kernel is foolish. The problem occurred before I rooted and after I rooted.
Does the fact that I am now rooted with a stock kernel and haven't had the problem suggest to you that only rooted stock-kernels are without fault?
You guys know that you can have everything stock, including kernel/rom/recovery, except the rom would also be rooted by addition of su binary/apk/busybox?
I haven't had any los or any other severe issues before or after I rooted the phone.
It may be that since I live in a small university town, my towers aren't getting upgraded to rev b, but yours are. These issues may not have anything to do with the phone at all. Maybe it has something to do with the sprint maintenance timing.
Or maybe it's because some people bought their phones from third-party retailers, and the phones weren't properly activated.
Or maybe it's some commonly used app that people with problems have installed, and I and others don't have installed.
I've had minimal to no issues personally. And I've had none while using stock Kernel. Using i9000 kernel I had a few LOS, but infrequent.
I also owned the Nexus S...and this is BY FAR a better device from a connectivity comparison.
Remember that the complaints you see are misleading...in that people are more apt to post about an issue, versus those that don't. It's human nature.
rooting or not has NOTHING TO WITH THE ISSUES!!
- I have had a stock phone since the day it came out, and have "watchdog lite" installed, watchdog alerts me about 10-15 times a day that "suspend", "events/0", and "base system" in my phone are using over 50% CPU while the phone is sleeping... LOL, it JUST happened again while i was typing this...
- also had the LOS issues 2 times, has to restart the phone to get signal again
- once, i was in a call, and when i went to "end" the call, i could not click the end button... the other side wud NOT hang up because it was customer service, they r not allowed 2 hang up on a person... so i had 2 restart the phone to fix this
- sometimes i click the power button to wake the screen, n nothing happens for about 5 seconds... so i click the button again, and the screen turns on and back off right away... n den i have 2 click the button a 3rd time to wake the phone...
- sometimes app just close randomly, and if you try to open the app again, its begins from the VERY BEGINNING, so w.e. u were doing in the app is lost... this sucks for games, and if ur in the middle of something important
- when the phone is on charge, the keyboard sometimes acts weird, typing letters u never click... and also u have 2 touch the screen 2wice sometimes 2 make selections... only happens when on charge, u take it off charge, n its back 2 normal right away
cant think of anything else as of right now... but there are some issues in the phone that can most likely be fixed either via root, or thru a sprint update...
I had the nexus s 4g and due to the antenas that phone was practically unusable especially on wifi. The gs2 doesnt have any of those issues. This is the first phone since the evo 4g that has impressed me snd i have owned the evo 3d and photon as well.
craigbailey1986 said:
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
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I seem to be having an issue with battery draw whenever wifi is on.
I'm not rooted, my phone is 100% unmodded. I haven't even installed a different launcher.
Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Sent from my SPH-D710 using xda premium
LOS can occur with or without the root. I've only experienced it once but it was in an area with good coverage and no one else with Sprint phones at my office encountered it when I did. It only happened once but I do NOT have a modified ET4G - it is stock. There is a detailed thread on this on android forums and it can occur with or without a root. Apparently it was listed on android forums or android police that this is a known issue. I don't use wifi but it seems to be a common issue for people using wifi from what has been reported.
That being said, I would highly recommend this phone to anyone looking to get a phone.
ipetloudog said:
Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Click to expand...
Click to collapse
Yeah... you would think that being unable to handle games for more than 10 minutes would have been something that the engineers would have caught during development...
I have had no issues either. I had one LOS after I flashed the rooted kernel. Went right back to stock kernel and no issues since. And none before the rooted kernel either.

Menu randomly popping up

Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
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rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
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Click to collapse
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Was your battery life terrible, by chance?
I have the telenav app too - I haven't really used it much, I usually use the Google navigation.
However, right after the update, on first boot, Telenav appeared and said "updating" and hung - I had to battery pull, which made me nervous about Telenav on ICS.
And, my first day, I got about 6-7 hours LESS battery life than I had previously.
I'm strongly leaning towards simply uninstalling it.
Barry life great, 10-15 hours on EL29 rooted, CWM. thinking about rooted ff18 w CWM, but love good battery life. I use it all day for work.
Freaking menu spaz is driving me crazy. I'll get rid of it if its a normal problem in low signal areas.
It did it without using telenav as well. Heck, its doing it right now. Very frustrating.
Sent from my SPH-D710 using xda premium
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
rehpot1 said:
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I went a couple of days ago and was told that I was the second person to arrive that morning mentioning an issue with the newest update causing issues. I had 3 problems going on with my phone but this was the main issue. I had unrooted the phone and reset everything before I walked in so I wouldn't have them go through the trouble of doing that and waste time. I told them I have tested many things: flashing roms, modems, even PRLs (I knew the tech, so I was open about these things). I've had this issue for well over a month now and I got used to it but wouldn't mind getting it removed. I have done my own experiments and none seem to resolve it.
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
Next time you go to the store, ask them to have the screen replaced. It could be that it is a faulty screen (sensor wise). I work for an engineering company and it is unbelievable how many new parts arrive faulty or with intermittent problems from the manufacturer.
swaarley said:
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
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Click to collapse
I have had this problem since GB, it seems to happen when you have low signal and on 3G...I hardly use 4G but I have noticed this issue doesn't happen on WIFI...try a day or two without using 3G in the areas where you get low signal and let us know
GH0 said:
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Click to expand...
Click to collapse
I do agree, I have had sprint replace my battery in hopes for this to be the culprit and disappear. No luck but I have seen an improvement in battery life hehehe
Darkfire963 said:
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
hehehe
Click to expand...
Click to collapse
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I'm on stock EL29, not ICS. Interesting if it only happens to Some after update if its a suspected hardware issue.
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This is my thread. Similar problem so I figured I would paste the link here for more reference.
http://forum.xda-developers.com/showthread.php?p=29246442#post29246442
New phone (like new replacement), no more problems.
Sent from my SPH-D710 using xda premium

Verizon 4.0.4/4.0.5 Radio intermittent signal loss

I am on my sixth nexus. I am running Vicious's 4.1.1 rom rooted and not running any weird power saving apps and turning off my wifi when not at home. The radio signal either turns off completely for a few seconds or cannot connect to data services constantly when trying to use the phone. There is nothing I am doing that creates this problem consistently. It is random. Sometimes i can make a call and talk for an hour and have no problems sometimes i can be in the same area and make a call and it continually drops the call after a few seconds to a few minutes. 4g rarely works though it shows its connected. I am running what i believe to be the latest radio for verizon I515.10V.FC04/I515.FC05. I am open to suggestions on radio's app's anything to get this corrected. I even tried going back to stock and letting Verizon update the phones to start and the problem still persists. i travel a lot and it does not seem to do it in any area more than another. but It has become a constant nu sense when talking to my customers on the phone. or trying to connect to data services. PLEASE HELP
Verizon Galaxy Nexus LTE
4.0.5?
Sent from my Stock AOSP Android 4.1.1 Galaxy Nexus
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
tacosrdelicioso said:
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
China!!! hey own our country and apparently they just owned me... lol
tacosrdelicioso said:
Look under your battery. Is your nexus made in China or Korea? Korea ones generally are much more reliable
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
It's hit or miss with either. I just sent in a Korean handset for this issue.
Sent from my Galaxy Nexus using Tapatalk 2
so I guess
So I Guess i'm a minority when it comes to this issue since no one else seems to be responding
Sdalton19 said:
So I Guess i'm a minority when it comes to this issue since no one else seems to be responding
Click to expand...
Click to collapse
I had the same issue, finally my 3rd gnex works perfect on Verizon, my signal would drop for about 30 seconds and come back hardly ever worked my first gnex didnt work at all. Theres another thread on here with the same issues, Just need to keep replacing them till you get a good one.
supercobaltss said:
I had the same issue, finally my 3rd gnex works perfect on Verizon, my signal would drop for about 30 seconds and come back hardly ever worked my first gnex didnt work at all. Theres another thread on here with the same issues, Just need to keep replacing them till you get a good one.
Click to expand...
Click to collapse
thank you. I kinda thought the same thing. But i'm dealing with Asurion phone insurance and they aren't very concerned with getting me one that works... Talked to them a little bit ago and they are sending me another new one again...

"Ghost Touch" Issues

Idk if some of you have heard about the "ghost touch" thing where sometimes when you turn on the screen it'd be like someone was pushing on some of your capacitive buttons and you wouldn't be able to touch or do anything on the screen. Turning off the screen for a couple seconds and turning it on again helps alleviate the problem for me.
How common of a problem is this? It seems that this never used to happen until ICS came around. Is it due to software or hardware like a bad digitizer? Is this something that I should be worried about hardware wise because I'm planning on hanging onto this phone for at least another 6 months and warranty's going to be up soon in a week or two. I'm using The Goodness ROM and agat's kernel if that matters at all. Any input is appreciated. Thanks.
Rf interference with the touchscreen controller in low signal areas.
It happens on some other Samsung phones as well.
Sent from my Galaxy Nexus using xda app-developers app
Thank you times. I have been wondering what that was.
sent from my BAD A$$ Epic touch
It used to happen to me all the time, but it hasn't happened in a few months.
It happened a lot on my first etch, but hasn't happened once on my replacement.
Sent from my SPH-D710 using Tapatalk 2
Hello. Thank you for all the replies. So overall, is this something that I should be worried about concerning the longevity of my phone? It happens quite often now like maybe 5 times a day when it used to be only once in a long while.
Yup times is right. This happened a lot to me when ICS leaks first came out way back in Feb ?
Sent from my SPH-D710 using Tapatalk 2
Happened to me alot but been much better since using cm10 mabe once ever 3 days instead of 25 times a day
Sent from my SPH-D710 using xda premium
http://forum.xda-developers.com/showthread.php?t=1551580
After trying to figure out what nearby was causing the RF intererence so I could eliminate it, I found this thread which explains that the interference originates in the phones 3G radio, not the environment. I just recently started having this problem, and from reading that thread, I think I didn't notice it before only because I was using a kernel with a fix integrated. So if you are having this problem and don't want to do surgery on your phone, maybe try to find a kernel with the software patch.
SupraLance said:
http://forum.xda-developers.com/showthread.php?t=1551580
After trying to figure out what nearby was causing the RF intererence so I could eliminate it, I found this thread which explains that the interference originates in the phones 3G radio, not the environment. I just recently started having this problem, and from reading that thread, I think I didn't notice it before only because I was using a kernel with a fix integrated. So if you are having this problem and don't want to do surgery on your phone, maybe try to find a kernel with the software patch.
Click to expand...
Click to collapse
Kernels fixed this? Waaah? Where have I been?
Sent from my SPH-D710 using xda premium
This has been happening like crazy lately, ever since Hurricane Sandy and also since running the FK09 JB leak. The Sprint signal in my area went from bad to garbage since the hurricane, not sure if the JB leak is also adding to it or not.
It is so annoying I am tempted to actually buy a different phone even though I love the E4GT.
Raistlin1 said:
This has been happening like crazy lately, ever since Hurricane Sandy and also since running the FK09 JB leak. The Sprint signal in my area went from bad to garbage since the hurricane, not sure if the JB leak is also adding to it or not.
It is so annoying I am tempted to actually buy a different phone even though I love the E4GT.
Click to expand...
Click to collapse
Agreed Sprint screwed NJ hard as AT&T and Verizon restored services within a week...
On a side note, AT&T's LTE was up and running within 48 hours...Dunno about Verizon cause most of my friends have iPhone's with them. But I was roaming on Verizon full bars the whole time. But guess what happened when I tried to make a call? "Welcome to Verizon, please have a phone card or credit card at handy to make a call". I have roaming under my plan and I would like to use it...especially not crapping out in emergencies.
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Defective Radio?

I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
k.babymamma said:
I have been having a lot of problems with my new honey, namely in the signal department! I went through a whole thing with it right after activation...it worked, then didn't, then did...etc. A chat session, phone call, & 2 trip to the actual store (all in 1 day!) resulted in them doing a factory reset and sending me on my looney way. It seemed to have helped, for about a day and a half. Now it is dropping signal again! It seems to do so, sometimes, when I have the wifi on. But then sometimes not (I'm not sure if wifi is culprit or coincidence.)
The ATT store employees said I may have changed a setting (I'm sure I didn't as I don't know of any setting that would even cause that!) and also "explained" my signal will naturally fluctuate...(They think I am an idiot, obviously and of course the phone was working fine when I was there...duh!) They also gave me a new sim card.
I *really* want to love this phone! But I'm finding it frustratingly undependable. Texts won't send when I need them to. I'm not getting them either, always. Voice is hit or miss when it drops (sometimes it works, sometimes not.) I have ALSO noticed the signal is not as strong as my old beloved Cappy. That thing was a horse (and I'm thinking of going back to it if this new one doesn't wise up!) Seriously, $300 bucks for a brand new phone & it can't keep a proper signal?
Is it the radio? Is it the software (still 100% stock, unrooted)? Should I make them give me a new one? What if it doesn't work, either? Flashing it to fix the issue is fine for me, but I've been holding out for multi-view before I get flash-crazy. lol Not to mention I may have to return it so better to not mess with it [yet]. I'm very frustrated & tired of getting looked upon like I'm the typical woman idiot who is not as smart as her new smartphone!!! I am NOT imagining it!!!
Click to expand...
Click to collapse
I would definitely take it back and make them give you a new one.
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Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
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cjsspape said:
Sounds like your antennae is shorting out or something like it wasn't soldered properly or the cable isn't secure. Would explain why WiFi affects it. I'd go there and demand a replacement and if they don't wanna budge your within 30 day no questions return. Then go to a diff store and get a new one. I really don't see it being a software issue.
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
k.babymamma said:
Is it possible that whatever the problem was, it miraculously resolved itself? I had it drop signal two more times since this post, then nothing since. It's been working perfectly. I hate to keep it if it might arise again but I hate to return it if it was some weird fluke thing.
This may or may not be related to the above problem: has anyone noticed their reception is not as good as on a previous device? I had a Cappy and it always got great signal. I noticed this one is not as strong in the same places I previously visited with my old phone. Although admittedly, it seems to be improving. Does that even make sense or is even possible? Just like me, my phone has to be the goofball of the bunch!
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Click to collapse
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
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cjsspape said:
Haha I'm glad its working better but I still think it may be hardware related. I get better signal now with this device then my sIII or my note before it. Have ya done anything to your phone at all? Root mod etc?
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Click to expand...
Click to collapse
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
Click to expand...
Click to collapse
With enough "negotiating" they'll take it back haha. Plus are you still within your no ask return window? Just explain how its sporatic but annoying to the point its not functional for reliable use and they should do something within their power to help ya out
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k.babymamma said:
Nope. I've done nothing because I'm having this returning debate. lol I'm itching to though!
This is classic "my car doesn't work so take it to the garage then it works fine and they will make fun of you" If I do return it what do I say? It is documented about my "troubles" as per the ATT phone rep. Though if I can't reproduce the problem they're just going to send me on my way, I'm afraid.
Click to expand...
Click to collapse
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
UserNamer said:
You spent enough money on the device, you should be absolutely happy with it, not apprehensive. If you wait past the return date, it's going to sit in the pit of your stomach for 20 months and ruin your enjoyment of it until you can upgrade again. Not worth it. Smile your brightest smile, walk into the store, very nicely tell them that you've had multiple issues and the AT&T phone reps said to go in and ask for an exchange. That's it. They're going to count on you being intimidated and going away. Smile, be nice, and don't be intimidated.
If they say you have to reproduce the problem, invite them to spend the day with you. The Note 2 is amazing and you shouldn't settle if you believe your hardware is having problems.
Click to expand...
Click to collapse
Yes. I have decided to take it in later today, as my 14 days is up on Friday. I hope they have stock of them. Anyhow...I have another question. If a phone is sitting still with no movement (and the weather is good, lol) will there be variations in signal strength? I get 3 bars with 4G showing, then it drops to one tiny bar. Sometimes the 4G disappears then reappears. The it will go back up to 4 bars. All in the course 5 minutes! I do realize signal will vary with movement but will it if your phone is just sitting there?
I am trying to experiment a little. I just realized/remembered that I had (uneventfully) dropped my phone (not hard, in-case) about the same time as my dropped signal problem pretty much resolved itself. So then I was like, hmm, maybe there IS something loose inside. I've tried gently shaking/jarring it here on my desk, coincidentally with the bars dropping back to just 1 as a result. But then again it may be coincidental as they are seeming to waiver A LOT. I just wondered if it is normal.
I never really stared at my old phone (Galaxy1) here at my desk but I'm almost positive it always had more than 1 bar at this same location and I never noticed it waiver like this one. But like I said I never had to make myself stare at it to check, either! lol Just wondering if someone knows a little more about cellphone signal 101 than me.
I have the issue of no 4G HSPA+ but I can get a strong LTE signal when in an LTE reception area. I'm wondering if you are in an LTE area and can get LTE? Where are you located?
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I have noticed problems with my GN2 as well. Mine shows I have signal but my data stalls or doesn't seem to work as it should. I'm in an area where there shouldn't be any problems. Only seems to happen in non LTE areas. Whenever I have LTE signal this thing is blazing fast.
Sent from my Nexus 7 using XDA Premium HD app
Update: Took the phone in. Basically, they had never heard of the issue with this phone. But...I walked away with a replacement. So far so good though I've had it only a few hours. The girl was very nice & explained even though I was borderline limit she would take care of me. I told her I received it Fri the 9th but she said they were basing the 14 days on the 7th! I said I didn't physically have it till the 9th! Jeeze. Moot point since she was going to take care of it anyhow but it just concerned me how (corporate) att could chop 2 days of my in-store return time!
So no, I'm not in LTE land, unfortunately. 3g H+ & E only though I can't complain about the coverage or speed. Good enough for me 4 sure.
The signal bars waivered quite a bit even while in the store. They said while some fluctuation is normal it shouldn't be as much as it was doing especially with the close proximity of the tower & good weather and especially while just sitting on the counter.
I downloaded the free app "No Signal Alert" from the Play Store. In just a few hours it recorded lost signal 4 times! (In a very good coverage area) [my first phone b4 the exchange] Consider using it if you want to see if you are losing signal like I was. Handy app!
Hopefully this is a good one. I know it sounds goofy but this phone seems to even move faster than the other. Weird. It will be interesting to hear if anyone else is having this problem. Maybe there was a bad batch of them or something? Like the Nexus I read about & their signal problems.
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Haha im glad that they helped ya! No its not goofy or silly to think that one phones faster then another because no two phones are alike. The silicone chips are very different and performance can very greatly. I had an s3 that wouldnt take custom kernels to save its life but I got it replaced after a two year old and a toilet incident haha and that one took even the most abusive settings in stride!
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I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
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Click to expand...
Click to collapse
Yea my wifi lte transfer is always spot on so something may be wrong
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williamsjscott said:
I have a similar situation with mine. LTE will be working fine but then I notice that once I connect to my home wifi and then either leave my wifi range or turn off wifi the LTE icon will show in the status bar and it will show that it's sending and receiving data but Web pages will stall and never load, Play Store will timeout, and SpeedTest.net will start up but the needle will freeze about 1/8 of the way up indefinitely. I've toggled data at this point but it never fixes it, I have to restart the phone at which point LTE works perfectly but once I get back on my wifi the cycle will repeat, this has happened reliably for about the past week.
Do you all think I have a defective radio or am I missing something? I'm still within my return Window and will probably swap it Friday.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
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kkl0wn said:
Sounds very similar to how mine is acting. I'm wondering if it is the ATT smart WiFi app causing the problem. Shows data incoming and outgoing but stalls.
Sent from my Nexus 7 using XDA Premium HD app
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Click to collapse
That's exactly how it's acting for me. I just now disabled the AT&T Smart WiFi app and after a quick restart and toggle test there was no problems, but I'm not sure if the problem will only pop up after I've been on wifi for a while. I'm going to see if it keeps doing it tomorrow.
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Disabling Smart WiFi appeared to fix the problem.
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What I noticed today is that when this same issue happens, with 4G icon and wifi icon both active, it occurs after I manually check for a firmware update within the system settings. The 4G icon doesn't go away until I reset the phone.
Also I manually deleted the all the AT&T boat ware apps before this was happening so the smart wifi app is not causing this for me.
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Weird, if you get the issue and don't have the Smart WiFi app then it must be something else and it was coincidence that it worked normal for me today. I've only checked for firmware once (when I first got my phone) so it must be something else causing it. I'm hoping the multi view firmware will also have a fix for it.
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