"Ghost Touch" Issues - Samsung Epic 4G Touch

Idk if some of you have heard about the "ghost touch" thing where sometimes when you turn on the screen it'd be like someone was pushing on some of your capacitive buttons and you wouldn't be able to touch or do anything on the screen. Turning off the screen for a couple seconds and turning it on again helps alleviate the problem for me.
How common of a problem is this? It seems that this never used to happen until ICS came around. Is it due to software or hardware like a bad digitizer? Is this something that I should be worried about hardware wise because I'm planning on hanging onto this phone for at least another 6 months and warranty's going to be up soon in a week or two. I'm using The Goodness ROM and agat's kernel if that matters at all. Any input is appreciated. Thanks.

Rf interference with the touchscreen controller in low signal areas.
It happens on some other Samsung phones as well.
Sent from my Galaxy Nexus using xda app-developers app

Thank you times. I have been wondering what that was.
sent from my BAD A$$ Epic touch

It used to happen to me all the time, but it hasn't happened in a few months.

It happened a lot on my first etch, but hasn't happened once on my replacement.
Sent from my SPH-D710 using Tapatalk 2

Hello. Thank you for all the replies. So overall, is this something that I should be worried about concerning the longevity of my phone? It happens quite often now like maybe 5 times a day when it used to be only once in a long while.

Yup times is right. This happened a lot to me when ICS leaks first came out way back in Feb ?
Sent from my SPH-D710 using Tapatalk 2

Happened to me alot but been much better since using cm10 mabe once ever 3 days instead of 25 times a day
Sent from my SPH-D710 using xda premium

http://forum.xda-developers.com/showthread.php?t=1551580
After trying to figure out what nearby was causing the RF intererence so I could eliminate it, I found this thread which explains that the interference originates in the phones 3G radio, not the environment. I just recently started having this problem, and from reading that thread, I think I didn't notice it before only because I was using a kernel with a fix integrated. So if you are having this problem and don't want to do surgery on your phone, maybe try to find a kernel with the software patch.

SupraLance said:
http://forum.xda-developers.com/showthread.php?t=1551580
After trying to figure out what nearby was causing the RF intererence so I could eliminate it, I found this thread which explains that the interference originates in the phones 3G radio, not the environment. I just recently started having this problem, and from reading that thread, I think I didn't notice it before only because I was using a kernel with a fix integrated. So if you are having this problem and don't want to do surgery on your phone, maybe try to find a kernel with the software patch.
Click to expand...
Click to collapse
Kernels fixed this? Waaah? Where have I been?
Sent from my SPH-D710 using xda premium

This has been happening like crazy lately, ever since Hurricane Sandy and also since running the FK09 JB leak. The Sprint signal in my area went from bad to garbage since the hurricane, not sure if the JB leak is also adding to it or not.
It is so annoying I am tempted to actually buy a different phone even though I love the E4GT.

Raistlin1 said:
This has been happening like crazy lately, ever since Hurricane Sandy and also since running the FK09 JB leak. The Sprint signal in my area went from bad to garbage since the hurricane, not sure if the JB leak is also adding to it or not.
It is so annoying I am tempted to actually buy a different phone even though I love the E4GT.
Click to expand...
Click to collapse
Agreed Sprint screwed NJ hard as AT&T and Verizon restored services within a week...
On a side note, AT&T's LTE was up and running within 48 hours...Dunno about Verizon cause most of my friends have iPhone's with them. But I was roaming on Verizon full bars the whole time. But guess what happened when I tried to make a call? "Welcome to Verizon, please have a phone card or credit card at handy to make a call". I have roaming under my plan and I would like to use it...especially not crapping out in emergencies.
Sent from my SPH-D710 using xda premium

Related

When will the first update be out ?

Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
Honestly, I haven't had ANY of these problems. Maybe I got one from a different batch because I was backordered.
My phone seemlessly goes from WiFi to 3G and back again without any intervention from me, in weak OR strong coverage areas. To my knowledge, all my texts have gone through.
I just rooted late last night (with the stock kernel), and so far I haven't had any issues, either.
No issues what so ever trust me. Ask stock phone. Always on wifi when at home. Wifi turns on and connects super quick. text calls come thru right away.
.: sent from my Samsung Galaxy S II Epic 4G Touch :.
I havent experienced any of those problems either.
Sent from my SPH-D710 using Tapatalk
Zorachus said:
Currently a Nexus-S 4G owner, thinking of getting the GS II, but keep reading so many issues with WiFi...Network/Radio...SMS text problems...I am scared to upgrade to the S II, until an update/patch is released to fix these issues I have read about.
Also my Nexus-S has pretty crap WiFi signal already, in my house with a great WiFi setup, it drops way too often, my EVO 4G was rock solid always connected.
Any news or opinions on this ?
Click to expand...
Click to collapse
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
craigbailey1986 said:
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
That's bs. Sorry.
nabbed said:
That's bs. Sorry.
Click to expand...
Click to collapse
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App
The T-Mobile version is coming out with 2. 3. 5 which I saw the original gs2 got it and it boast performance alot I read I am wondering when we will get the 2. 3. 5 update
Sent from my SPH-D710 using XDA App
nate420 said:
I havent had a signal problem or anything listed in the other threads
If I got a phone that didnt do what I needed it to do I would exchange it untill I got one that worked.... (thank god best buy is honoring my 30 days rather than the 14) Update or not these "issues" are more in root users than stock....
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
That's bs
Sent from my SPH-D710 using xda premium
I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium
craigbailey1986 said:
I guess any disagreement is bs to you guys....lol... sorry but no problems here on stock. But this thread will quickly turn into a troll thread so last post here
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I agree 100% with your sentiment IRT the thread...but, I had 2 LOS in the 5 or 6 days I was rooted. I rooted and had another 2 over 2 or 3 days. Stock kernel reinstalled and I've been good so far, but, I think blaming the kernel is foolish. The problem occurred before I rooted and after I rooted.
Does the fact that I am now rooted with a stock kernel and haven't had the problem suggest to you that only rooted stock-kernels are without fault?
You guys know that you can have everything stock, including kernel/rom/recovery, except the rom would also be rooted by addition of su binary/apk/busybox?
I haven't had any los or any other severe issues before or after I rooted the phone.
It may be that since I live in a small university town, my towers aren't getting upgraded to rev b, but yours are. These issues may not have anything to do with the phone at all. Maybe it has something to do with the sprint maintenance timing.
Or maybe it's because some people bought their phones from third-party retailers, and the phones weren't properly activated.
Or maybe it's some commonly used app that people with problems have installed, and I and others don't have installed.
I've had minimal to no issues personally. And I've had none while using stock Kernel. Using i9000 kernel I had a few LOS, but infrequent.
I also owned the Nexus S...and this is BY FAR a better device from a connectivity comparison.
Remember that the complaints you see are misleading...in that people are more apt to post about an issue, versus those that don't. It's human nature.
rooting or not has NOTHING TO WITH THE ISSUES!!
- I have had a stock phone since the day it came out, and have "watchdog lite" installed, watchdog alerts me about 10-15 times a day that "suspend", "events/0", and "base system" in my phone are using over 50% CPU while the phone is sleeping... LOL, it JUST happened again while i was typing this...
- also had the LOS issues 2 times, has to restart the phone to get signal again
- once, i was in a call, and when i went to "end" the call, i could not click the end button... the other side wud NOT hang up because it was customer service, they r not allowed 2 hang up on a person... so i had 2 restart the phone to fix this
- sometimes i click the power button to wake the screen, n nothing happens for about 5 seconds... so i click the button again, and the screen turns on and back off right away... n den i have 2 click the button a 3rd time to wake the phone...
- sometimes app just close randomly, and if you try to open the app again, its begins from the VERY BEGINNING, so w.e. u were doing in the app is lost... this sucks for games, and if ur in the middle of something important
- when the phone is on charge, the keyboard sometimes acts weird, typing letters u never click... and also u have 2 touch the screen 2wice sometimes 2 make selections... only happens when on charge, u take it off charge, n its back 2 normal right away
cant think of anything else as of right now... but there are some issues in the phone that can most likely be fixed either via root, or thru a sprint update...
I had the nexus s 4g and due to the antenas that phone was practically unusable especially on wifi. The gs2 doesnt have any of those issues. This is the first phone since the evo 4g that has impressed me snd i have owned the evo 3d and photon as well.
craigbailey1986 said:
All those issues are rooted phone issues not stock....
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I seem to be having an issue with battery draw whenever wifi is on.
I'm not rooted, my phone is 100% unmodded. I haven't even installed a different launcher.
Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Sent from my SPH-D710 using xda premium
LOS can occur with or without the root. I've only experienced it once but it was in an area with good coverage and no one else with Sprint phones at my office encountered it when I did. It only happened once but I do NOT have a modified ET4G - it is stock. There is a detailed thread on this on android forums and it can occur with or without a root. Apparently it was listed on android forums or android police that this is a known issue. I don't use wifi but it seems to be a common issue for people using wifi from what has been reported.
That being said, I would highly recommend this phone to anyone looking to get a phone.
ipetloudog said:
Im hoping for an update so my games dont continue to crap the bed 10 mins into them. Nothing like trying to lvl up in nova and never finishing an online match.
Click to expand...
Click to collapse
Yeah... you would think that being unable to handle games for more than 10 minutes would have been something that the engineers would have caught during development...
I have had no issues either. I had one LOS after I flashed the rooted kernel. Went right back to stock kernel and no issues since. And none before the rooted kernel either.

LOS Strictly a hardware problem?

First of all let me point at that I am currently still a OG EVO user. This will probably be my next phone on DEC. 1 once I am due for a upgrade with Sprint. I really love the design and specs for this phone but I have been turned off by all the LOS talk.
If a phone can't maintain a working signal it isn't much good no matter how nice the screen or specs are.
After doing some research on what I hope will be my next phone, I've come to the conclusion that this is a hardware problem. From what I can gather these phones have some kind of defect with the internal antenna which is causing this problem.
This probably isn't news to anyone on these forums but I just wanted to get some confirmation on this. I'm hoping that if this is in fact that problem the next batch of these phones released around the holiday season will have this problem fixed.
Assuming this hardware problem is not fixed; is there any rom/kernel combination that is known to be most effective in terms of this LOS issue?
Na don't think it's a hardware issue, if so I believe it wouldn't be so random. With the LOStKernel I haven't had any more issues but others have. That being said, if it were a hardware issue i would've had los as well already.
Sent from my SPH-D710 using xda premium
I agree If this is Hardware issues that say the Antenna get low signal and then won't pick it back up. Then That Pickup is what needs to be fixed (and that is software). We've all had low signal or switched to Roaming. This is where the issue is, at least to me. The Low Signal strength maybe a 2nd issue but that may need a Power adjustment.
I also agree with the LOSKernel. I was averaging 1-2 a day and haven't had one in 3 days (I installed 3 days ago).
acrown said:
Na don't think it's a hardware issue, if so I believe it wouldn't be so random. With the LOStKernel I haven't had any more issues but others have. That being said, if it were a hardware issue i would've had los as well already.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Interesting. I was assuming that this was a hardware issue but you guys seem to think otherwise. I could care less as long as there a way to get the damn phone to work. I really want this phone!!!
ditto on the LOStKernal.
i used to have LOS daily about 8 times. now i havent had it in a week and i flashed it in a week.
=D
SantinoInc said:
Interesting. I was assuming that this was a hardware issue but you guys seem to think otherwise. I could care less as long as there a way to get the damn phone to work. I really want this phone!!!
Click to expand...
Click to collapse
Yeah, it's not hardware. The way the bug pops up is extremely circumstantial...so much so that we still don't know the parameters of the circumstance that triggers the bug. Having a low signal seems to have something to do with it but it has also occurred with full signal...but software changes seem to have a gigantic impact on it. I haven't seen one in weeks. I dunno....
I wouldn't be too concerned. I have the phone and I'm not.
...and it is a pretty bad-ass phone. If you are already a Sprint subscriber you'll love it, especially coming from the Evo4G.
I have never had LOS.
Sent from my SPH-D710 using XDA App
I'm thinking this is definitely software related, I personally didn't have a LOS problem until I started flashing kernels.Even on the Loskernel I was experiencing several LOS a day, flashed back to stock rom/kernel and haven't had a problem. From what I have experienced, Los seems to correlate with the phone roaming off of the sprint network and unable to connect back.
Sent from my SPH-D710 using XDA App
Its software. I haven't had LOS since the day the phone came out.
Sent From My Evo Killer!!!
Its a modem issue the kernel can only help so much. Samsung will be releasing a new modem.bin when they give us the maintenance update.
No it's a sprint problem my phone is fully flashed to ntelos and I have been trying to get los since monday even trying different kernels and roms I just cant produce los
Sent from my Galaxy S2 using Tapatalk
I've seen a couple posts saying the LoS issue is related to roaming off/on the Sprint network...this may be true to a certain extent but I sit 5 feet from an Airave and I'll get LoS a few times a day when at home. Happens just as often if not more when I'm out and about.
On a more related note, OP: this phone is great and they will fix the phone somehow or make good on it. If for some reason they haven't solved the problem and you are over the 14-30 days (maybe even waaaayyyy past that...months!) then they will take the phone back. If you can't get them to give you a free Photon or basically whatever you want, then you are a pushover! Just have to start making a papertrail for your issue, that is all really.
Would that necessarily rule out that the air wave itself is not roaming or losing/regaining signal throughout the day affecting your phone?
Sent from my SPH-D710 using XDA App
vdub804 said:
No it's a sprint problem my phone is fully flashed to ntelos and I have been trying to get los since monday even trying different kernels and roms I just cant produce los
Sent from my Galaxy S2 using Tapatalk
Click to expand...
Click to collapse
Its not a Sprint issue.
Its a Samsung issue.
That's been confirmed by developers.
ClutchR1 said:
Would that necessarily rule out that the air wave itself is not roaming or losing/regaining signal throughout the day affecting your phone?
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I have an Airave in my house and do not have any connectivity issues at all to it. I am also using a phone that has not been rooted and have yet to get an LOS either.
My point is that if the air wave is losing connectivity at all, then your phone is as well forcing it to roam
Sent from my SPH-D710 using XDA App
I never got LOS until I started flashing(about 3 days )
I was getting once per day utill the Lost kernel came along, now I've only had 1 LOS in the 10 days or so since the kernel has been out. I definitely believe it's software or modem related.
Bad ass phone nonetheless...dont hesitate!
Love this phone. Got it launch day and have never experienced a single LOS. I've never tried to root it or install a custom kernel.
Stock rom and not rooted, never had LOS.
I only have had LOS when I installed a ROM a long time ago.. Have had no problems on stock rom, stock kernel, rooted

Menu key menu pops up during low signal

I have an extremely annoying issue. I've seen some posts reporting this on various boards, but it seems most people throw a default answer out there that it's a hardware issue. I'll explain why I don't think that's the case.
The menu that comes up with you press the "menu" capacitive key has been popping up and down rapidly and repeatedly when I'm in a low signal area. This didn't start happening until after Samsung/Sprint fixed the LOS issue. I'm thinking it has something to do with the way they fixed it, which I don't have any technical or general knowledge of. Most of the time, the screen and keys will not be responsive unless I hit the power key to turn the screen off and turn it back on. It's even more annoying since it vibrates everytime the key is "pressed". I don't think this is simply a hardware issue as the only time this presents itself is the same times the LOS issue used to. I'm sure it's tied to that fix somehow.
Is anybody else having this issue? This may be a long shot, but I installed the LOS Checker zip, (I forgot which dev created it), and never uninstalled it, but I've upgraded many roms since then and don't think it would still be installed.
If any of you do have this issue, did you ever install that LOS Checker zip?
Rom= Blazer Rom EL29 v3.8
Kernel = rogue 1.4.1
Started happening to me recently as well. Im running Calks still on GB with ICS theme. I haven't paid attention to my signal when it happens but you are right, turning off the screen does stop it momentarily. I agree this may not be a hardware issue as well. I've just been bearing it because I plan on changing phones soon anyway.
Edit: It just started happening after this post. Signal was at 1 bar...
Epic-ly tapped from my Galaxy S II
Zoidpilot said:
Started happening to me recently as well. Im running Calks still on GB with ICS theme. I haven't paid attention to my signal when it happens but you are right, turning off the screen does stop it momentarily. I agree this may not be a hardware issue as well. I've just been bearing it because I plan on changing phones soon anyway.
Edit: It just started happening after this post. Signal was at 1 bar...
Epic-ly tapped from my Galaxy S II
Click to expand...
Click to collapse
Did you happen to install this? http://forum.xda-developers.com/showthread.php?t=1326569
Happens to me too. Menu button hitting itself at random times.
Sent from my SPH-D710 using xda premium
I have this same issue. I never realized it correlated with low signal. The issue cropped up 3 times today and each occurrence was with low signal. Good eye sir.
Do any of you undervolt or use a kernel that runs less than standard voltages?
My device is undervolted quite a bit and was wondering if it may be part of issue as i don't remember having this problem prior to that.
I am removing my undervolts and will report back if i still have this issue.
Sent from my SPH-D710 using Tapatalk
I'm on stock rooted. Always happens on different occasions. I just turn the screen on and off and usually it'll fix the problem
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I was gonna post the same thing I just realized this morning that it always coincides with low signal
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I think its a hardware issue. Im running the same setup on my replacement phone and haven't had the issue since.
I experienced this ever since I got the phone back in september but I didn't wise up until the 14 day period ended. there are two threads in the Q&A section concerning this, one that i started and another that i contributed to.
I would be trying to text and the menu button would pop up and i would accidently hit something on the menu that came up bc the button spazzes out randomly and consecutively and sometimes for a solid 5 seconds, but like the rest of you im sure, it wasnt confined to any single app so it was impossible to find one thing to blame. it would have to be something system-related or hardware-related (btw i did flash the LOS checker some time ago)
I believed the low signal theory for a while, as well as having a corrupted flash. but I experienced the spasms with full bars of service AND after a complete Odin restore to stock everything without restoring any of my past data whatsoever. thus I deferred to the "default" that it is hardware-related.
that was months ago.
I got so fed up with it, i decided to do anything to make it stop. So, I recently opened up my device and took everything apart and found that the water indicator just above the capacitive buttons had been activated. keep in mind I DID NOT EVER have any encounter with water. in fact, the other water indicators were perfectly undisturbed. this pissed me off because that means there might have been an accident or something while they were being manufactured that would have damaged the button - idk just another theory.
This is my main piece of evidence supporting my claim that it is hardware-related:
I ended up breaking the screen trying to separate the glass from the digitizer (stupid, I know bc theyre fused together) so I ended up buying a new screen/digitizer. put it in myself. i haven't had it since. I'm running the EXACT same set up as before I replaced my screen and its been about a week and no instances. I would be experiencing the sporadic menu button randomly, several times a day but it has completely disappeared.
i suggest to you all: bring it in to Sprint if you bought it from them or invest in a new screen off ebay if you bought it from a 3rd party seller (Amazon, wirefly, letstalk), i got my new screen for $65 shipped and it was in pristine condition. now im living a happily-ever-after ending
i'll keep a close eye on this thread to help you all with your endeavors/theories though
if any of you plan on opening up ur device, i suggest you do some homework so as not to destory your phone - its still an amazing device. or you can just ask in this thread and i can give tips to everyone
good luck!!
Thanks for all the updates.. I've noticed I'll sometimes get this error, but my phone will be showing full bars where I KNOW I have a poor signal.. for instance, my elevator at work..
Is there any sort of logging app I could run and go into an area I know this will happen to find out what's going on?
IsThisOneTaken said:
Thanks for all the updates.. I've noticed I'll sometimes get this error, but my phone will be showing full bars where I KNOW I have a poor signal.. for instance, my elevator at work..
Is there any sort of logging app I could run and go into an area I know this will happen to find out what's going on?
Click to expand...
Click to collapse
sometimes the signal bars are inaccurate (like you described). your true signal is found in settings>about phone>status>signal strength. 0-1 bars is really about -90 to -100 dBm
devs use logcats to analyze issues with the internals
http://forum.samdroid.net/f38/tutorial-how-get-logcat-example-check-battery-drain-2543/
I just checked a few other boards and it seems a number of people have confirmed it correlates wih low signal. There are a few people that keep popping up on multiple threads stating it's a hardware issue, only because a new screen fixed it. I would be fine with that logic if there weren't so many people stating it correlates with low signal. Also, it seems most people haven't really experienced this issue until after the LOS fix. Now, at the same times I used to have LOS issues, I now have this. I'm guessing it has something to do with internals and whatever they did to update it may be separate from modems or roms, since people have gone back to stock and still experienced this issue.
I haven't done a search, but is there an information source that states exactly what Samsung did to address the LOS issue?
I'm going to ODIN back to the original shipped EG30 package and test it out.. I never did OTA updates.. always through ODIN, etc. I'm going to see if I update through OTAs if anything is different. I'll report back.
I had experienced it since around the 1st week of october. i didnt have los fixed until i flashed chris41g's experimental kernels, not sure when all that was though. i was convinced it was related to signal too, but i would still happen on the highway/in public with 3 bars of 4g and ~50-60 dBm
would be interesting if you figure it out though
Yea I ODIN'd back to EG30 and now OTA'd to EL29.. no issues yet but we'll see tomorrow when I'm in elevators. After doing all this, I realized I probably need to do a full EEPROM reset and then go through this... don't really feel like doing that tonight though.
Im pretty sure this is in fact a samsung phone issue in general. I came over to sprint and the e4gt from verizon and the fascinate. I loved that phone, but it had this exact same issue. I have not in fact had it happen to me so far with the e4gt yet. I have a sneaking suspiscion that this issue goes hand in hand with undervolting, but thats just my own personaly theory.
Sent from my SPH-D710 using Tapatalk
Happens to me on the rare occasion as well. Might be an issue with the phone?
I called this one during the LOS era. It definitely occurs in low signal areas. I could never get LOS so I went into known dead spots and sure enough those random pop ups happened
Sent from my Nexus S 4G using xda premium
*Luke* said:
Im pretty sure this is in fact a samsung phone issue in general. I came over to sprint and the e4gt from verizon and the fascinate. I loved that phone, but it had this exact same issue. I have not in fact had it happen to me so far with the e4gt yet. I have a sneaking suspiscion that this issue goes hand in hand with undervolting, but thats just my own personaly theory.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I noticed there were a few other threads on Samsung devices with issues.... hmmm. Did you ever try limiting your underclocking to a higher clock speed? This may be a noob question but for the EG4T, is anything less than 800mhz considered underclocking?
JohnCorleone said:
I called this one during the LOS era. It definitely occurs in low signal areas. I could never get LOS so I went into known dead spots and sure enough those random pop ups happened
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
I believe I remember seeing your post haha... I'll see what I can do if I mess around with clock speed.

Menu randomly popping up

Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
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rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Was your battery life terrible, by chance?
I have the telenav app too - I haven't really used it much, I usually use the Google navigation.
However, right after the update, on first boot, Telenav appeared and said "updating" and hung - I had to battery pull, which made me nervous about Telenav on ICS.
And, my first day, I got about 6-7 hours LESS battery life than I had previously.
I'm strongly leaning towards simply uninstalling it.
Barry life great, 10-15 hours on EL29 rooted, CWM. thinking about rooted ff18 w CWM, but love good battery life. I use it all day for work.
Freaking menu spaz is driving me crazy. I'll get rid of it if its a normal problem in low signal areas.
It did it without using telenav as well. Heck, its doing it right now. Very frustrating.
Sent from my SPH-D710 using xda premium
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
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rehpot1 said:
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
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Click to expand...
Click to collapse
I went a couple of days ago and was told that I was the second person to arrive that morning mentioning an issue with the newest update causing issues. I had 3 problems going on with my phone but this was the main issue. I had unrooted the phone and reset everything before I walked in so I wouldn't have them go through the trouble of doing that and waste time. I told them I have tested many things: flashing roms, modems, even PRLs (I knew the tech, so I was open about these things). I've had this issue for well over a month now and I got used to it but wouldn't mind getting it removed. I have done my own experiments and none seem to resolve it.
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
Next time you go to the store, ask them to have the screen replaced. It could be that it is a faulty screen (sensor wise). I work for an engineering company and it is unbelievable how many new parts arrive faulty or with intermittent problems from the manufacturer.
swaarley said:
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Click to expand...
Click to collapse
I have had this problem since GB, it seems to happen when you have low signal and on 3G...I hardly use 4G but I have noticed this issue doesn't happen on WIFI...try a day or two without using 3G in the areas where you get low signal and let us know
GH0 said:
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
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Click to collapse
I do agree, I have had sprint replace my battery in hopes for this to be the culprit and disappear. No luck but I have seen an improvement in battery life hehehe
Darkfire963 said:
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
hehehe
Click to expand...
Click to collapse
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I'm on stock EL29, not ICS. Interesting if it only happens to Some after update if its a suspected hardware issue.
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
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Click to expand...
Click to collapse
This is my thread. Similar problem so I figured I would paste the link here for more reference.
http://forum.xda-developers.com/showthread.php?p=29246442#post29246442
New phone (like new replacement), no more problems.
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Defective E4GT's ?

I recently had the random menu pop up and bottom key freeze on my E4GT. It was real bad, my phone was barely usable. Sprint replaced my phone with a refurbished warranty phone, and same exact problem with that phone. Well I went thru 3 phones all with the same problem. I was told it was a glitch with a part in the bottom of the touch screen that apparently goes bad. They replaced the so called defective piece (the whole touch screen). That was done to my 3rd phone. And still same problem. It would always happen about 24 hours after I picked up my phone and it would act up worse when I was in a bad signal area. I became very aggravated. I can understand 1 phone but 3 ? Well the 4th phone I got doesn't act up but I'm still experiencing the bottom keys randomly freezing upon waking the screen. Happens about 4 - 5 times a day. I was on stock FI27 w/ no root. And also I found it odd that when I got the ota for FL24 my phone aborted it and stuck in stock recovery. So I rebooted and went to system updates and it said my software was up to date even tho I was still on FI27. I waited 2 weeks and never got the ota again so I decided to manually update to FL24. Few days after that when QBKing posted FL24 w/ root I decided to root my phone. The bottom keys still freeze randomly only upon wake. I'm afraid to ask for another replacement in fear of getting another bad one with the menu pop up. Id rather deal with the bottom key freeze then the other problem. But it is aggravating with the bottom keys freezing. I shouldn't have to deal with any issues. Anyone familiar with this or experiencing anything like this ? Or does anyone know anything about this? Any help would be greatly appreciated. Thanks
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Its called phantom key presses. Are you in a low signal area? It happens because antennae is behind touch buttons. When your in low signal area it causes interference. Theres a thread in detail about this. My previous e4gts did this. I just received a brand new not refurb phone from insurance was built 12-2-12. I have not seen this at all. Tell them you want a new one!!
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The manager at my local sprint store (independently owned & operated) told my brother that the S2's are still garbage and he should buy an S3 instead. Take it for what it's worth. My phone randomly freezes with the screen off and kills the battery, even while I was on stock. My sister's phone has never had a single issue. She also somehow gets 18 hours out of a single battery charge with heavy wifi use. I'm lucky to get 10 with minimal use. I swapped the batteries, and no difference.
It seems these phones have relatively poor QC, but the good ones are great. Why do you think the refurbs were sent back originally? They "test" them and then send them right back out the door.
Yeah I think ur right. And I can't upgrade for a year.
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Just as a reference I have two SGs2Epic's since Oct 2011, never had any issues whatsoever,in fact we have not set foot in a Sprint store since Aug 2011. My wife has drop her phone dozens of times,once in the toilet, took it apart, let it dry out overnight in front of ac, reassembled the next morning and its still going strong. The only thing we did to these phones was replace the batteries this past DEC. Both phones are rooted ,mine is on st/ro jelly bean, hers on GB Calk's fabulous E4GT v3.0.
Your condition sounds kind of weird? MikeTuky may be right about the low signal theory, sounds plausible.
Correction/ Did go to a Sprint store around DEC 2011,looking for a doc for our phones. / got it at Amazon.
Pp.:beer:
Transmitted from another galaxy with a Jellybean infused P-5113 full of Unicorn porn.
Well like he said the ones that are good are great, but I've had nothing but trouble. 4 replacement phones and all the same problem b
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I have tried asking for a new one, they will not do it. I've even asked for a different phone and all they offered was the Motorola photon lol they said that's the equivalent to this phone. I have called sprint many times and spoke with many different supervisors. Now that you told me they replaced yours with a new one, I'm gonna keep calling and demand a new one. Should I call sprint or the insurance company?
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Greek81, by any chance do you work or live near radiation?
Radiologist?
Microwave inspector?
Moon rock collector?
Do drag your feet on a carpet while just wearing socks?
Just curious.
Pp.:what:
sent from a jellybean filled epic touch.
No don't live near anything like that. Its definitely the phone. I just need to get them to send me a new one somehow.
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i doubt they will give out new ones now, since the s3 has been out for a while and s4 rumors are running rampant and that usually means a release in the near future. what i don't get is how Samsung/sprint can let so many defective units remain in circulation. you would think a recall would have happened at some point. i cant get my gps to work if my life depended on it and i tried every trick in the book and 2 replacements to fix it. Though i guess it doesnt matter to me at this point since im jumping ship to t-mobile as soon as the s4 drops
although, im curious to know if the other gs2 variants have the same issues just to know who i should blame.

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