Defective E4GT's ? - Samsung Epic 4G Touch

I recently had the random menu pop up and bottom key freeze on my E4GT. It was real bad, my phone was barely usable. Sprint replaced my phone with a refurbished warranty phone, and same exact problem with that phone. Well I went thru 3 phones all with the same problem. I was told it was a glitch with a part in the bottom of the touch screen that apparently goes bad. They replaced the so called defective piece (the whole touch screen). That was done to my 3rd phone. And still same problem. It would always happen about 24 hours after I picked up my phone and it would act up worse when I was in a bad signal area. I became very aggravated. I can understand 1 phone but 3 ? Well the 4th phone I got doesn't act up but I'm still experiencing the bottom keys randomly freezing upon waking the screen. Happens about 4 - 5 times a day. I was on stock FI27 w/ no root. And also I found it odd that when I got the ota for FL24 my phone aborted it and stuck in stock recovery. So I rebooted and went to system updates and it said my software was up to date even tho I was still on FI27. I waited 2 weeks and never got the ota again so I decided to manually update to FL24. Few days after that when QBKing posted FL24 w/ root I decided to root my phone. The bottom keys still freeze randomly only upon wake. I'm afraid to ask for another replacement in fear of getting another bad one with the menu pop up. Id rather deal with the bottom key freeze then the other problem. But it is aggravating with the bottom keys freezing. I shouldn't have to deal with any issues. Anyone familiar with this or experiencing anything like this ? Or does anyone know anything about this? Any help would be greatly appreciated. Thanks
Sent from my SPH-D710 using xda app-developers app

Its called phantom key presses. Are you in a low signal area? It happens because antennae is behind touch buttons. When your in low signal area it causes interference. Theres a thread in detail about this. My previous e4gts did this. I just received a brand new not refurb phone from insurance was built 12-2-12. I have not seen this at all. Tell them you want a new one!!
Sent from my SPH-D710 using Tapatalk 2

The manager at my local sprint store (independently owned & operated) told my brother that the S2's are still garbage and he should buy an S3 instead. Take it for what it's worth. My phone randomly freezes with the screen off and kills the battery, even while I was on stock. My sister's phone has never had a single issue. She also somehow gets 18 hours out of a single battery charge with heavy wifi use. I'm lucky to get 10 with minimal use. I swapped the batteries, and no difference.
It seems these phones have relatively poor QC, but the good ones are great. Why do you think the refurbs were sent back originally? They "test" them and then send them right back out the door.

Yeah I think ur right. And I can't upgrade for a year.
Sent from my SPH-D710 using xda app-developers app

Just as a reference I have two SGs2Epic's since Oct 2011, never had any issues whatsoever,in fact we have not set foot in a Sprint store since Aug 2011. My wife has drop her phone dozens of times,once in the toilet, took it apart, let it dry out overnight in front of ac, reassembled the next morning and its still going strong. The only thing we did to these phones was replace the batteries this past DEC. Both phones are rooted ,mine is on st/ro jelly bean, hers on GB Calk's fabulous E4GT v3.0.
Your condition sounds kind of weird? MikeTuky may be right about the low signal theory, sounds plausible.
Correction/ Did go to a Sprint store around DEC 2011,looking for a doc for our phones. / got it at Amazon.
Pp.:beer:
Transmitted from another galaxy with a Jellybean infused P-5113 full of Unicorn porn.

Well like he said the ones that are good are great, but I've had nothing but trouble. 4 replacement phones and all the same problem b
Sent from my SPH-D710 using xda app-developers app

I have tried asking for a new one, they will not do it. I've even asked for a different phone and all they offered was the Motorola photon lol they said that's the equivalent to this phone. I have called sprint many times and spoke with many different supervisors. Now that you told me they replaced yours with a new one, I'm gonna keep calling and demand a new one. Should I call sprint or the insurance company?
Sent from my SPH-D710 using xda app-developers app

Greek81, by any chance do you work or live near radiation?
Radiologist?
Microwave inspector?
Moon rock collector?
Do drag your feet on a carpet while just wearing socks?
Just curious.
Pp.:what:
sent from a jellybean filled epic touch.

No don't live near anything like that. Its definitely the phone. I just need to get them to send me a new one somehow.
Sent from my SPH-D710 using xda app-developers app

i doubt they will give out new ones now, since the s3 has been out for a while and s4 rumors are running rampant and that usually means a release in the near future. what i don't get is how Samsung/sprint can let so many defective units remain in circulation. you would think a recall would have happened at some point. i cant get my gps to work if my life depended on it and i tried every trick in the book and 2 replacements to fix it. Though i guess it doesnt matter to me at this point since im jumping ship to t-mobile as soon as the s4 drops
although, im curious to know if the other gs2 variants have the same issues just to know who i should blame.

Related

Epics keep failing

Hello everyone. Before i get started let me just say this isnt a rant just a please help me post. Here is my situation:
My wife and i have been with sprint for 4 months now. Every month since we started our agreement with sprint we have had to have both our epics replaced so that makes a total of 8 epics that have come into our house hold. I have always been nice (never raised voice or cursed at) to the reps in the store and over the phone. How many replacements do i need before sprint switches us to a different model phone.
My wife and i need reliable phones as i am a paramedic and use phone at work and my wife is a stay at home mom with our cellphones being only form of communication. I have been googling for sprints policy and have come up with nothing. Thanks for any help.
Sent from my SPH-D700 using XDA Premium App
What exactly is failing?
To correct you, this is a rant.
You didn't ask a real question. Sprint makes next to no loss replacing your phone if you're under TEP insurance. They'll keep on replacing the phone with refurbished phones until:
A. They find a reason to charge you for the replacement
B. You ask to change phones, likely at a cost
C. The Epic is discontinued (not likely soon)
Refurbished isn't bad, but it's not new.
Moreso, you claim to have already found this answer yourself nearly 3 weeks ago:
MedicStuder said:
According to my local corp store, if i replace my phone 2 more times (already done 3 exchanges) then i will be able to switch to different device which if i have to exchange this epic 2 more times i am jumping ship to htc and if evo 3d is out then i am going to it.
Click to expand...
Click to collapse
Furthermore, without already being an HTC user, you clearly don't realize it is plagued with many similar problems, although without you mentioning a single problem, I can't compare it for you. However, only 4 months into a contract, Sprint will NOT be giving you a free replacement to the Evo, especially not the Evo 3D. You will be paying a premium to switch phones, and likely be forced into another 2 year extension on your plan.
Now, if you'd like to actually use this forum for what it's for, please, tell us what's so wrong with your phones that you have replaced 6 of them?
Double post.
My guess he is an EVO user just trying to stir up the Epic forums.
I brought my phone back last weekend because it died. It was the 3rd Epic that I had taken back from the beginning of my contract. I told them that I would like to switch to a different phone but they werent willing to do that. They said that if all 3 problems would have been within 6 months of one another then the manager could issue a different model of phone. Since my last brick wasn't within 6 months of the previous 2, they weren't willing to replace. So I believe that is their policy.
Very strange... I've been on the same Epic for nearly a year.. Must be a lot of duds out there or some are just very hard on a phone.
To the trolls that post I am not an evo user. Yes I did make that post to help someone that asked. I was told in store 5 phones in 6 months and on the phone I was told 3 phones. That's what is confusing me. Also research also instead of stalking me the evo at full retail is the same if not less then the epic. I am not even looking at the evo 3d because I know I will have to pay a significant difference.
The problems I am having for those that have posted and showed a willingness to help me. What happened is (happens on my epic and my wifes): apps started to force close then the touch screen stops working then the phone goes into a boot loop that I can't fix. I am on stock and not rooted. This is the first epic I haven't rooted. I am just confused from getting different stories. The phones have never had any external damage.
Sent from my SPH-D700 using XDA Premium App
I'm thinking it might be a PEBKAC error.
063_XOBX said:
I'm thinking it might be a PEBKAC error.
Click to expand...
Click to collapse
What is a PEBKAC error?
Sent from my SPH-D700 using XDA Premium App
I have witnessed this on a friends epic. I thought for sure I would be able to fix it with a fresh install of eb13 then ec05 nothing helped. The screen would not work and the phone was in a boot loop. I thought in the back of my mind he must have sat on it or something. Then I saw someone else has the problem too. Coincidence?
@MedicStuder PEBKAC = Problem exists between keyboard & chair
Sent from my Epic 4G
ACS SyndcateROM FROzen (EC05)
BionixBlack Theme
"Bappa de boopy?" "Que cooozaa?!?"
GRK4G63 said:
@MedicStuder PEBKAC = Problem exists between keyboard & chair
Sent from my Epic 4G
ACS SyndcateROM FROzen (EC05)
BionixBlack Theme
"Bappa de boopy?" "Que cooozaa?!?"
Click to expand...
Click to collapse
Thank you and now I see. I appreciate that. Thanks. I ask a legit question and all people want to do is knock people down. Whatever... Atleast there has been a few posts of people seeming to want to try to help. I see these forums still haven't changed and apparently never will.
Sent from my SPH-D700 using XDA Premium App
Try not installing anything. I noticed one app I had in the market boot looped my epic. I reported it but nothing has fixed the app (locoroco) it would cause my phone to over heat running in back ground killing the battery then killed on board memory sure to heat. Sprint tech helped me through this.
Sent from my GT-P1000 using XDA App
tubasteve said:
Try not installing anything. I noticed one app I had in the market boot looped my epic. I reported it but nothing has fixed the app (locoroco) it would cause my phone to over heat running in back ground killing the battery then killed on board memory sure to heat. Sprint tech helped me through this.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
Make sense, maybe I will wipe device and just do one application at a time each day and see if one is causing it. Thanks.
Sent from my SPH-D700 using XDA Premium App
"As far as exchanging it in store for a different model it depends on what the Warranty Exchange List allows them to do. Each device has a list of roughly equivalent devices to be replaced with in case the same model isn't available, or now if you're gone through multiple devices within 6 months."
http://community.sprint.com/baw/thread/22141
the warrenty exchange. I did this awhile back with my touch pro and i got the palm pre.
i had traded in my old touch pro like 7 times and went to a sprint store (the official store not a exclusive retailer )
tell them whats up with the phone how many switches and you arent satisfied. you pay money for a phone and expect it to work. inquire about the swap list for the phone.
all in all be firm and make your point. just be nice.. they are employee's afterall and each employees experience varies.
sorry for errors or hard to read things. sent from the Epic.
MedicStuder said:
Make sense, maybe I will wipe device and just do one application at a time each day and see if one is causing it. Thanks.
Sent from my SPH-D700 using XDA Premium App
Click to expand...
Click to collapse
that wasnt the first thing you did?
Epic button fail
I don't have the insurance but I do have a defective phone. I'm outraged that Sprint is holding me up for $35.00 to exchange my phone for a working-somebody-else's-rejected/returned-faulty refurbished unit. Why should I pay extra because their phone (back button no longer works) --less than six months old- is defective?
I've looked through several forums trying to find someone who has a user fix to restore use of my "back" button to no avail...tried the "enable haptic feedback to 3/4" suggestion and it worked once, but never again.
$35.00 for this aggravation? Why?
andbnew said:
$35.00 for this aggravation? Why?
Click to expand...
Click to collapse
because you opted to not purchase insurance. duh!?!
andbnew said:
I don't have the insurance but I do have a defective phone. I'm outraged that Sprint is holding me up for $35.00 to exchange my phone for a working-somebody-else's-rejected/returned-faulty refurbished unit. Why should I pay extra because their phone (back button no longer works) --less than six months old- is defective?
I've looked through several forums trying to find someone who has a user fix to restore use of my "back" button to no avail...tried the "enable haptic feedback to 3/4" suggestion and it worked once, but never again.
$35.00 for this aggravation? Why?
Click to expand...
Click to collapse
The phone has a 1 year warranty from the manufacturer. Mail it back into Samsung and you'll get it fixed or replaced in about 10 days. If you need it back the same day/next day you have to have Sprint's insurance or pay them for the service.
I'm not a huge fan of Sprint or Samsung for that matter, but business is business and it seems fair enough to me.

Broken 4g Radio?

It appears my 4g radio is broken. Anywhere I go and try to ue 4g , the icon won't fully light up in the pull down menu or the settings menu. Its just kinda faded looking and acting like its working sayin turning on. Then after a minute it will just say "Unknown". No matter where I'm at. From my research , it appears to be he actual radio is dead. Anybody have thishappen? I've had many Epics and its the first problem I've had of its kind. I do have TEP but I'm past my limit of exchanges with them and they charge you that damn $100 to send it to you wich is ridiculous for a failed 4g radio wich is no fault of my own. However I have had a local sprint repair store fix cracked screens and blown out speakers for free for me. When I took it in yeserday for the broken 4g thoughb they were very irritated and told me they think that part is sottered down to the board inside and that they have to repllace the whole cpu and to come in during a weelday when a better tech is there. Anyone know anything about the actual replacement of the 4g radio? Is this gonna end up being a pain?
I don't understand how they could refuse you if they gave you a faulty replacement. Its not like it was physical damage. I would go back when a different tech was there. My touchscreen went bad and I have insurance. The tech first said he wouldn't do anything because of a hairline crack in the plastic around my screen (apparently that's the accelerometer) but I calmly explained that it happened prior to that happening. He ended up replacing my screen,keyboard, and even back cover. I basically have a new Epic. I would try going back. If you have 4G coverage and can't use it, that's rediculous.
Sent from my SPH-D700 using XDA Premium App
He was just sketchy because he could tell i had previously rooted it because even though i returned it back to stock ec05 that update for ef10 from ef02 popped up while he was looking at it wich put me in an awkward postiion to explain why lol.........i guess this post is ireelevant now seing as ive bricked my phone completley with the leaked update from today
Eh, I've never had good luck with the local repair store. Best bet is to call Sprint and explain to them, and they should ship you a replacement for free. Happened to me with a previous phone that would brick itself (Samsung Exclaim. Terrible Phone) and I got it replaced 6 times, without paying a cent.
carnivalrejectq said:
He was just sketchy because he could tell i had previously rooted it because even though i returned it back to stock ec05 that update for ef10 from ef02 popped up while he was looking at it wich put me in an awkward postiion to explain why lol.........i guess this post is ireelevant now seing as ive bricked my phone completley with the leaked update from today
Click to expand...
Click to collapse
Also, if you truly had returned to stock, you shouldn't have gotten a prompt to update modems from EF02 to EF10. Now if you used old CWM 3 with EB13 file, it would prompt you to update to EC05 but that's the last official release.
Sent from my SPH-D700 using XDA Premium App
Both me and my wife each had this same problem 2 weeks after the original Epic release date. They both were doing exactly what you refer to (this was ECLAIR DI18). Anyway, they caved on the fix and gave us 2 replacements (new since we only had them 2 weeks). There is no known fix yet that I am aware of for the "unknow" 4G problem except phone replacement.
yea from everything ive seen on the net the unknown thing seems to be just a literal broken radio inside the phone.......and ya i dont normally have luck at repair centers but i found like a third party place that kinda dont give a **** and they just do it........whenever i call on the phone they make sure to tell me about the $100 deductable wich im so Fn tired of......if im gonna do that i might as well just start a new cotnract somewhere else as far as im concerned especially now that my epic is bricked...........the mytouch 4g slider is lookin awfully nice lol..........dunno bout tmobile though?!?

VZW GNex. Will getting a replacement fix this?

So I'm one of the unfortunate users that has the stupid mic muting issue. I've just been dealing with it and waiting to see if a update from vzw ends up fixing it. Well, it's been five months and still no update. I rooted my phone immediately after the first time I ran into the problem. I'm on the 4.0.4 radio now and it's still there.
So has anybody had luck switching out devices? It sucks because my screen is beautiful and the call muting issue is the only one I have. Should I go through the hassle of getting a replacement?
Edit* crap, can a mod move this to q/a.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
I've never had this issue on my LTE GNex. I don't believe its a common issue. I would definitely get it replaced.
what exactly happens that mutes it, and for how long? does it happen when you are not holding the phone?
reason i ask, is the microphone is a tiny hole on the bottom of the phone, and if you hold the phone like many do, with a finger underneath, even slightly blocking this hole will completely mute the microphone out.
cancerouspete said:
what exactly happens that mutes it, and for how long? does it happen when you are not holding the phone?
reason i ask, is the microphone is a tiny hole on the bottom of the phone, and if you hold the phone like many do, with a finger underneath, even slightly blocking this hole will completely mute the microphone out.
Click to expand...
Click to collapse
To all Verizon Galaxy Nexus users who have no idea what issue we are talking about, read the following:
http://code.google.com/p/android/issues/detail?id=24019
It basically happens on full signal (with LTE and/or CDMA turned off and on), stationary or moving, under bluetooth + speaker + ear piece while physically holding the phone or not, makes our voice turn into a choppy robotic sound and we can hear them but the other party can't hear me.
Only resolution to this problem is hang up and call again.
There is a huge variation among devices, some has this issue as soon as 5 seconds into a phone call, some have it well into 15 mins or even 40 mins into a call. Some happens basically on every other call, some happens once in a bluemoon.
Yes, we've all tried every single ROMs and radios. And yes, we are not holding it wrong to cover our mic with our finger tips.
And yes, it is not user error because it happened to all 2 new gnex and 2 refurbished replacements STOCK without any apps on it. I got mine to happened on pretty much the entire state of california (I travel very frequently from SoCal to NorCal)
The only reason a few might not face this issue is simply because 1) either they picked the cream of the crop out of all these affected devices 2) not using the GNex as a phone as much as some of us do.
I simply do not use GNex for business purposes...
To OP, getting a replacement might help a little but no promises.
Man I'd have replaced it long ago. I would imagine it's hardware related or they would've pushed an OTA to fix it. I read somewhere that Verizon stated an update would be sent out that would fix it, but I'm not buying it.
Sent from my Galaxy Nexus using Tapatalk 2
Yeah I'm just scared to swap it out and receive one with a ****ty screen. Plus I have a invisible shield on here. And there's no guarantee it will be resolved. Has anyone had any luck with swapping them out? I really don't want to switch to a different phone. I've waited for a nexus device to hit verizon for so long.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
Ya know, honestly, I'm not all that impressed with the phone. I've only had it a couple weeks, but it doesn't do anything better than the Epic 4G Touch that I came from. The E4GT was awesome, the Sprint network, not so much. The camera and battery life were just so much better and I'm struggling with that.
Sent from my Galaxy Nexus using Tapatalk 2
bangdrum said:
Edit* crap, can a mod move this to q/a.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
Gotcha Bro
FNM
I just got off the phone with VZW about this very issue. They said they have a release tentatively scheduled for May, but "tentatively" could end up being August. It's a known issue so, there's no workaround for it and getting a replacement probably won't help.
The only thing they could possibly offer is switching to another device altogether. Spec-wise, the Galaxy Nexus is at the top for me so I don't want another phone. (frustration)
Alas, depending on what's important to you, you may just be better off waiting for the update. :-(
blackdiamond01 said:
I just got off the phone with VZW about this very issue. They said they have a release tentatively scheduled for May, but "tentatively" could end up being August. It's a known issue so, there's no workaround for it and getting a replacement probably won't help.
The only thing they could possibly offer is switching to another device altogether. Spec-wise, the Galaxy Nexus is at the top for me so I don't want another phone. (frustration)
Alas, depending on what's important to you, you may just be better off waiting for the update. :-(
Click to expand...
Click to collapse
This is why I'm glad I asked. I don't want to bother with getting a refurbished phone for nothing.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
I know it's kind of a old thread but wanted to update my experiences.
I am on my second replacement now and I'm sticking with it. I've had the issue maybe 3 times in the month I've had it. My first replacement had a terrible screen, crappy signal, and the muting issue happened just as frequently as before if not more.
I'm assuming this will never be spoken of by Samsung since we've already had the phone almost a year with no acknowledgement. I just hope the next nexus is a different manufacturer (HTC especially) since every Samsung phone I've had has had issues with the actual phone part. My first being the fascinate and now this. Especially since if I want to upgrade from now on ill end up paying full price.
Sent from my Nexus 7 using Tapatalk 2
bangdrum said:
I know it's kind of a old thread but wanted to update my experiences.
I am on my second replacement now and I'm sticking with it. I've had the issue maybe 3 times in the month I've had it. My first replacement had a terrible screen, crappy signal, and the muting issue happened just as frequently as before if not more.
I'm assuming this will never be spoken of by Samsung since we've already had the phone almost a year with no acknowledgement. I just hope the next nexus is a different manufacturer (HTC especially) since every Samsung phone I've had has had issues with the actual phone part. My first being the fascinate and now this. Especially since if I want to upgrade from now on ill end up paying full price.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I have had the same problem.
I've gone through 2 replacements and still the same issues have occurred. The update that was supposed to fix this was released in May and it fixed nothing. I called Verizon several times asking what will be done about this. Their answer is that another update will fix this. I frankly don't believe it.
Verizon also told me that Samsung is aware and they're "actively" working on a fix.
Being that I use this phone to make business calls, I can't have a phone that I can't depend on. Their answer: We can give you the RAZR. Not the RAZR Maxx - the RAZR.
I said that won't work because the RAZR doesn't compare to my phone as far as specs go. It's worth 200 less than my phone on their website.
The only phone that compares to mine is the Galaxy S3. Not to mention, I flat-out don't like the RAZR (or the RAZR Maxx). They said they couldn't give me the S3 because the phone was just released.
So, in short, I'm VERY upset with Verizon, because I don't feel like I'm being treated fairly. I'm willing to wait for this so called fix they will push out since my warranty is until December and they claim they'll get it right this time. But if this doesn't work....well, I feel sorry for whichever Customer Rep catches my evil side lol.
Yeah they are gonna get an earful tomorrow when I call. I've had the phone maybe 18 days and it didn't start this until day 11 and ever since its been non stop. I don't think any of us should suffer through calling 10-15 times per 30 minute conversation.
Sent from my Galaxy Nexus using xda premium
donnieseech said:
Yeah they are gonna get an earful tomorrow when I call. I've had the phone maybe 18 days and it didn't start this until day 11 and ever since its been non stop. I don't think any of us should suffer through calling 10-15 times per 30 minute conversation.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Good luck with that. I'd be interested to know how that works out for ya. Hopefully you'll get a decent answer.
blackdiamond01 said:
I have had the same problem.
I've gone through 2 replacements and still the same issues have occurred. The update that was supposed to fix this was released in May and it fixed nothing. I called Verizon several times asking what will be done about this. Their answer is that another update will fix this. I frankly don't believe it.
Verizon also told me that Samsung is aware and they're "actively" working on a fix.
Being that I use this phone to make business calls, I can't have a phone that I can't depend on. Their answer: We can give you the RAZR. Not the RAZR Maxx - the RAZR.
I said that won't work because the RAZR doesn't compare to my phone as far as specs go. It's worth 200 less than my phone on their website.
The only phone that compares to mine is the Galaxy S3. Not to mention, I flat-out don't like the RAZR (or the RAZR Maxx). They said they couldn't give me the S3 because the phone was just released.
So, in short, I'm VERY upset with Verizon, because I don't feel like I'm being treated fairly. I'm willing to wait for this so called fix they will push out since my warranty is until December and they claim they'll get it right this time. But if this doesn't work....well, I feel sorry for whichever Customer Rep catches my evil side lol.
Click to expand...
Click to collapse
Exact same story they told me. I'm in my 5th device. 1st one camera broke completely and signal issues. 2nd one screen had a nasty yellow tint on half the screen. 3rd one had the worst screen I had ever seen. I wish I would have taken pictures to show. 4th one was great till the ear speaker completely went out and the speaker broke. 5th one that I currently have has a beautiful screen with no issues so far.
Sent from my Galaxy Nexus using xda premium

Menu randomly popping up

Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
Was your battery life terrible, by chance?
I have the telenav app too - I haven't really used it much, I usually use the Google navigation.
However, right after the update, on first boot, Telenav appeared and said "updating" and hung - I had to battery pull, which made me nervous about Telenav on ICS.
And, my first day, I got about 6-7 hours LESS battery life than I had previously.
I'm strongly leaning towards simply uninstalling it.
Barry life great, 10-15 hours on EL29 rooted, CWM. thinking about rooted ff18 w CWM, but love good battery life. I use it all day for work.
Freaking menu spaz is driving me crazy. I'll get rid of it if its a normal problem in low signal areas.
It did it without using telenav as well. Heck, its doing it right now. Very frustrating.
Sent from my SPH-D710 using xda premium
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
rehpot1 said:
Took it to sprint store today, they wanted to know if I had rooted it, said they would have to factory reset it. then if the problem continued, I could come back. Left the store, walked around a nearby big box store and it started again. Went right back, they said a replacement phone would be here in five to six days. Forgot to ask if I could have one in a box there. No charge, just got the phone two weeks ago.
Tech did mention that lots of people were bringing in the E4GT to have the ICS upgrade removed because it wasn't working as good as the GB.
Sent from my SPH-D710 using xda premium
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I went a couple of days ago and was told that I was the second person to arrive that morning mentioning an issue with the newest update causing issues. I had 3 problems going on with my phone but this was the main issue. I had unrooted the phone and reset everything before I walked in so I wouldn't have them go through the trouble of doing that and waste time. I told them I have tested many things: flashing roms, modems, even PRLs (I knew the tech, so I was open about these things). I've had this issue for well over a month now and I got used to it but wouldn't mind getting it removed. I have done my own experiments and none seem to resolve it.
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
Next time you go to the store, ask them to have the screen replaced. It could be that it is a faulty screen (sensor wise). I work for an engineering company and it is unbelievable how many new parts arrive faulty or with intermittent problems from the manufacturer.
swaarley said:
This happens to me when signal is low, my thought process is that if it's searching for signal, the cpu is prioritizing that rather than keeping track of the menu button.
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I have had this problem since GB, it seems to happen when you have low signal and on 3G...I hardly use 4G but I have noticed this issue doesn't happen on WIFI...try a day or two without using 3G in the areas where you get low signal and let us know
GH0 said:
Its a problem with the screen itself. I had that but it would happen regardless of battery life.
Just ask them to replace the screen/fix the screen.
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I do agree, I have had sprint replace my battery in hopes for this to be the culprit and disappear. No luck but I have seen an improvement in battery life hehehe
Darkfire963 said:
Their internal forums don't know what exactly is the cause of this "phantom menu press" but they are aware of the new ICS causing it. Their 2 solutions was either replacing the screen or a new phone. Although I was happy about a new phone (my phone has seen the concrete a couple times), I was hoping to see a fix at that moment.
hehehe
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Sent from my SPH-D710 using xda premium
I'm on stock EL29, not ICS. Interesting if it only happens to Some after update if its a suspected hardware issue.
rehpot1 said:
Road trip yesterday, using telenav app for GPS on my E4GT and noticed when cell signal was low, the menu button seemed to go crazy and phone was unresponsive. Searched here, but it doesn't seem to happen to everyone.
Is it hardware related? Should I get new phone? Does it happen with ICS?
Sent from my SPH-D710 using xda premium
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This is my thread. Similar problem so I figured I would paste the link here for more reference.
http://forum.xda-developers.com/showthread.php?p=29246442#post29246442
New phone (like new replacement), no more problems.
Sent from my SPH-D710 using xda premium

"Ghost Touch" Issues

Idk if some of you have heard about the "ghost touch" thing where sometimes when you turn on the screen it'd be like someone was pushing on some of your capacitive buttons and you wouldn't be able to touch or do anything on the screen. Turning off the screen for a couple seconds and turning it on again helps alleviate the problem for me.
How common of a problem is this? It seems that this never used to happen until ICS came around. Is it due to software or hardware like a bad digitizer? Is this something that I should be worried about hardware wise because I'm planning on hanging onto this phone for at least another 6 months and warranty's going to be up soon in a week or two. I'm using The Goodness ROM and agat's kernel if that matters at all. Any input is appreciated. Thanks.
Rf interference with the touchscreen controller in low signal areas.
It happens on some other Samsung phones as well.
Sent from my Galaxy Nexus using xda app-developers app
Thank you times. I have been wondering what that was.
sent from my BAD A$$ Epic touch
It used to happen to me all the time, but it hasn't happened in a few months.
It happened a lot on my first etch, but hasn't happened once on my replacement.
Sent from my SPH-D710 using Tapatalk 2
Hello. Thank you for all the replies. So overall, is this something that I should be worried about concerning the longevity of my phone? It happens quite often now like maybe 5 times a day when it used to be only once in a long while.
Yup times is right. This happened a lot to me when ICS leaks first came out way back in Feb ?
Sent from my SPH-D710 using Tapatalk 2
Happened to me alot but been much better since using cm10 mabe once ever 3 days instead of 25 times a day
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http://forum.xda-developers.com/showthread.php?t=1551580
After trying to figure out what nearby was causing the RF intererence so I could eliminate it, I found this thread which explains that the interference originates in the phones 3G radio, not the environment. I just recently started having this problem, and from reading that thread, I think I didn't notice it before only because I was using a kernel with a fix integrated. So if you are having this problem and don't want to do surgery on your phone, maybe try to find a kernel with the software patch.
SupraLance said:
http://forum.xda-developers.com/showthread.php?t=1551580
After trying to figure out what nearby was causing the RF intererence so I could eliminate it, I found this thread which explains that the interference originates in the phones 3G radio, not the environment. I just recently started having this problem, and from reading that thread, I think I didn't notice it before only because I was using a kernel with a fix integrated. So if you are having this problem and don't want to do surgery on your phone, maybe try to find a kernel with the software patch.
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Kernels fixed this? Waaah? Where have I been?
Sent from my SPH-D710 using xda premium
This has been happening like crazy lately, ever since Hurricane Sandy and also since running the FK09 JB leak. The Sprint signal in my area went from bad to garbage since the hurricane, not sure if the JB leak is also adding to it or not.
It is so annoying I am tempted to actually buy a different phone even though I love the E4GT.
Raistlin1 said:
This has been happening like crazy lately, ever since Hurricane Sandy and also since running the FK09 JB leak. The Sprint signal in my area went from bad to garbage since the hurricane, not sure if the JB leak is also adding to it or not.
It is so annoying I am tempted to actually buy a different phone even though I love the E4GT.
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Agreed Sprint screwed NJ hard as AT&T and Verizon restored services within a week...
On a side note, AT&T's LTE was up and running within 48 hours...Dunno about Verizon cause most of my friends have iPhone's with them. But I was roaming on Verizon full bars the whole time. But guess what happened when I tried to make a call? "Welcome to Verizon, please have a phone card or credit card at handy to make a call". I have roaming under my plan and I would like to use it...especially not crapping out in emergencies.
Sent from my SPH-D710 using xda premium

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