Develop Bugs

Camera wont focus... Brand new Evo... Not rooted

I bought an evo on release date and it had a few problems so I took it back and got a new one. About 2 hours after I got my new one home I heard it making a really fast clicking/tapping sound. (click click click tap tap tap) I thought the sound was coming from my speaker so I put it up to my ear after a few seconds I looked at the speaker and noticed that it wasnt the speaker but that it was the camera. I could see the lens physically moving back and forth really fast. Naturally I started the camera app to see what would happen. I snapped a picture and noticed that it was very blurry. I then went to camera settings and changed them and its still very blurry. Its almost as if the camera just refused to focus (looked like I needed glasses)... Naturally, the next step I took was to try to record a video... Same thing very blurry but sound is perfect. Next I tried the front facing camera. It was fine.
I have tried re-starting it a bunch of times... tried cleaning the lens...
About 4 or 5 hours later I took another picture and it was fine. Now the problem is intermittent and if I take 10 pictures 3 or 4 will be in focus and the others wont.
1. My phone is not rooted
2. I have not dropped it
3. It has not gotten wet.
4. Babied it the whole time I've had it.
5. Tried turning off auto focus and using manual
Any suggestions?

Take it back.
Sent from my mind using XDA App

Happened with my first EVO take it back

Same thing just happened to me on my Evo that is over a month old. Only happens intermittently though. After a reboot, it seems to be fine for a while.

mine is blurry too. is there any hack for it? im not covered by sprint for this. Maybe deal with htc directly? any ideas hackers?

wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Sent from my PC36100 using XDA App

wht the hell are you not covered by sprint? of course you are covered so take it back.
both of you guys take the damn things back... seriously why are you even here asking for help... the only help you will get is sprint repairing or replacing it
Click to expand...
Click to collapse
dont ask me why just answer the damn questions lol
oh and resets can sometimes cure it for a while I think.
mine has been taking crisp pics all day now

If it's a defective phone and you havent voided the warrenty take it back anyways, it is HTC's warranty not Sprint's

Ive had my evo for almost two years and I installed the cm9 rom for it and the camera was having this problem so I went back to my backup and same problem. It wont focus. It acts like its focusing but just wont. Also I've opened the phone several times so a replacement is out of the question.

Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium

Weird. Someone in the Evo LTE forum just had a camera hack completely bust their cam. Even after RUU. I didn't think it was possible. Apparently I'm wrong.
Sent from my EVO using xda premium

abowlby said:
Every 004 I've had, had this issue. Unless I use CM7 camera software, or Sense 3 (?) Camera software.
Sent from my PC36100 using xda premium
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Click to collapse
I have cm7. Is there a camera I can flash or something to get it working.

Accidental double post
Tapatalk 2

jimmiekain said:
I bought the original evo 4g from best buy on release day. The camera all day long made a whining mechanical sound as if it was moving in and out. Exchanged it and the 2nd one did the same thing.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Firmly push in on the external camera lense.

This thread....it has came back to life !!!
Sent from my PC36100 using xda premium

[Q] Camera not focusing anymore. Just blur. I'm pissed.

Okay so I just got back from school, and I wanted to take some pics of things. Only for me to go to the official stock Camera app for it to say Camera failed. So I was thinking that an app had tampered with my camera while I was out, so I cleared the RAM and went back to the Camera app only to see that the Camera was pure BLUR! No biggie. Tapped to focus, it lit green but it was still blur! Now that's when I lost it. I had cleaned the lens, went to different camera apps, even ODINED back to stock EG30 from Calkulin's ROM. As of now it's just sitting on the charger quiet. Now what the hell am I going to tell Sprint??? What the hell did Samsung do to my camera? I want to Instagram so much stuff, now I can't. -___- Who else is suffering this issue & how do I fix?

Possibly just hardware failure. Stuff breaks sometimes for no apparent reason. Take to sprint and tell them the camera quit working. Its a warranty issue. No need to give any additional info.
Sent from my SPH-D710 using Tapatalk

That happened to me on my old Epic 4g, it was just a hardware failure, I was under warranty still at the time so I had it replaced.

What's your instagram user name
Sent from my SPH-D710 using XDA

Haha I rather not. Well, since you asked it's "lookatmypolaroid"

[Q] Rattle around camera

Is the rattle sound I hear near the camera housing on my S3 normal? Everything seems to be working fine. Just making sure and asking here since this is the only place where I can get real answers.
Thank you all,
AJ

That doesn't sound normal to me... there is no noticeable rattle on either of the Galaxy S III's I have access to. How long have you had the phone for?

kennkcna said:
That doesn't sound normal to me... there is no noticeable rattle on either of the Galaxy S III's I have access to. How long have you had the phone for?
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Click to collapse
about 5 months. My old S2 had it too. Someone told me a long time ago that it was the Auto Focus and that it was normal on it.

On my moto photon the lens rattles. If you start the camera app it stops.
Sent from my MB855 using xda premium

So this would be considered normal then? I'm hoping so LOL.

asjdwf said:
about 5 months. My old S2 had it too. Someone told me a long time ago that it was the Auto Focus and that it was normal on it.
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Click to collapse
I just double checked, my old Galaxy S II LTE (aka Skyrocket) has a noticeable rattle when you shake it but I'm not hearing it on the S III (perhaps it's more subdued?). A quick Google search however shows that several other people have experienced the same thing and the general consensus seems to be that it's nothing to worry over.

kennkcna said:
I just double checked, my old Galaxy S II LTE (aka Skyrocket) has a noticeable rattle when you shake it but I'm not hearing it on the S III (perhaps it's more subdued?). A quick Google search however shows that several other people have experienced the same thing and the general consensus seems to be that it's nothing to worry over.
Click to expand...
Click to collapse
Yeah I just finished looking too. Thanks all
AJ

Try dropping it a few times see if the rattle will stop
Sent from my SAMSUNG-SGH-I747 using xda premium

So it comes and goes now. Checked some of my buddies phones and there's don't do it but the att stores s3's all do it. So frustrating. LOL
This plus I can't upgrade to Jellybean because it kills data connection to my phone and battery drain!!
AHHHH
AJ

Send it in if ur not happy,, dosens samsung give u a year manufacturer warranty?
sent from outside ur window

I just shook my phone and heard the power button rattling back and forth. Put you finger on it and it stops.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Popping sound on recorded video

I have an issue: I've noticed that there is the odd popping sound on every video I take. It isn't a constant pop-pop-pop, but just every so often at random. But it is present on every video I've taken so far.
Wondering if anyone else has the same issue? Any suggestions?
I am running stock with the Perseus kernel.
Thanks!

I had this happen once. I thought the wind was blowing on the mic.

Do you happen to have a case on your phone? There might be something that taps the case and might be picked up by the speaker as a pop.
Rings, long nails, keys, I don't know the list could go on.
~PsyCl0ne
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Yes, I do have a soft-shell case. I thought it might be that too, but I took it off and did some test filming and got the same result. This is really starting to tick me off now; I've had the phone for 5 or 6 weeks now and have only noticed this. What a pain!

I have also done voice recording using a voice recorder app, and no problems with that.
I tried a different camera app and the videos still have the popping.

No other suggestions?

Ok, just linking a video so you can hear what I'm talking about, in case it triggers something in someone's brain....
Again, this has happened on stock, as well as CleanRom. Different camera apps used. I've tried with data off. I've tried with SD card out. I've lowered system volume to zero. I've removed the case. There is no such issue when speaking on the phone, nor is it present when using a voice recorder app.
Everything else about the phone is perfect, but I'm ready to smash it to bits over this, I'm so pissed off. :silly:
http://youtu.be/mqvavNARGZU

Maybe your hand?
Sent from my SGH-I317 using xda app-developers app

Nope. Hold the phone by the side. But just to be sure, I've let it sit on its own on the table and same thing.

Mine made that same sound only one time. It was during the inning when my son(5yrs) got 3 unassisted outs. Pissed me off
Sent from my GT-N7105

To narrow down a software VS hardware issue, the first thing you'll want to do is restore to stock. No root, no kernel, no nuffin. If the issue persists, that is usually a purdy good indicator of a hardware issue. Should that be the case, a warranty replacement may be your best option. If the issue persists after a replacement, I'd say its a good bet its something in your environment/situation that is causing the popping.

hapticxchaos said:
To narrow down a software VS hardware issue, the first thing you'll want to do is restore to stock. No root, no kernel, no nuffin. If the issue persists, that is usually a purdy good indicator of a hardware issue. Should that be the case, a warranty replacement may be your best option. If the issue persists after a replacement, I'd say its a good bet its something in your environment/situation that is causing the popping.
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Click to collapse
Thanks for that. Yes, at this point I've tried everything I can think of. I don't believe it has anything to do with environment or anything, as it happens all the time. It has been driving me batty for the last week; I've done nothing but obsess over it. I hadn't noticed it before, but once I had, I started looking at every video I've taken since I bought it and found that it has been going on the whole time. I got the phone at the end of January. One of the first vids I took was a cpl of days later, which I put on youtube. I checked that vid out and sure enough the issue is there.
I called Samsung yesterday and got a UPS shipping label from them to send it in. I'm not keen on having to do all the work to unroot and make like I never rooted it, lose it for up to 3 weeks, and (if they send a replacement back), lose the $30 I spent on my Zagg screen protector.
I guess I will try what you've said; restore to pure stock and pray to God. Thanks!

I've installed CM10 and the camera with it is flawless. Why do you think that is?

Sorry for bumping this up, but I've done all kinds of experimenting and have pretty much determined that it is solely a TW based issue.
But what I'd like to ask now is: using Snap Camera, I get the same result (popping noise). However, Snap Camera has a setting for "Use Alternate Mic", which, when I choose that, there is no popping. So the question is: does anyone know how I can make the stock camcorder use the 'alternate mic' like Snap Camera does?
I have no idea where that would be edited.
Please! Thanks!

velveteen71 said:
I've installed CM10 and the camera with it is flawless. Why do you think that is?
Click to expand...
Click to collapse
Does the camera record stereo sound with cm10 too?

Is any current ROM a fix for pink/purple fix for camera in low light and dark shots

So heading says it all, did you have the issue before you installed it and did the ROM fix the issue? I've done the low ISO, I missed around with the settings and it does not fix or make it at all better. I will not settle for a replacement device that is not brand new so I am looking for a software fix. I figure a ROM made from a developer phone would fix it since their software is not affected by this issue. So let me know if you have an answer for this. The key has to be that you had the issue before you installed the ROM. Don't trash the tread with junk or speculations of what might fix it I am only interested in facts at this point I've done all the Google might fix and none did....reply away!
Sent from my HTC6500LVW using xda app-developers app

So I read an article on engadget that said the 4.3 update made improvements to the camera in low light settings. I was previously avoiding 4.3/5.5 ROMs because you can't change the lock screen image independently of the home screen. Anyhow, I flashed it last night and have been snapping away with the camera. The pictures seem better.
It's a shame, other than the camera this phone is nearly perfect.
Sent from my HTC6500LVW using Tapatalk

The gsm ones that got the 4.3 update already owners has said it did not fix the low light issue. I doubt HTC has redid the update for tbd Verizon version
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Dark Jedi said:
The gsm ones that got the 4.3 update already owners has said it did not fix the low light issue. I doubt HTC has redid the update for tbd Verizon version
Sent from my HTC6500LVW using Tapatalk
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Click to collapse
I don't know, it seems better but I don't have an objective way to measure it. I know that previously my newborn son's face always looked purple in low light pictures and now his skin looks more true to his natural color.
Also, over exposure doesn't seem as bad.
Sent from my HTC6500LVW using Tapatalk

mlin said:
I don't know, it seems better but I don't have an objective way to measure it. I know that previously my newborn son's face always looked purple in low light pictures and now his skin looks more true to his natural color.
Also, over exposure doesn't seem as bad.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Place your hand over your lens and see if the purple comes back
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Dark Jedi said:
Place your hand over your lens and see if the purple comes back
Sent from my HTC6500LVW using Tapatalk
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Click to collapse
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.

Sounds about exactly right for what can be done. The low-light picture taking is really a hard thing to accomplish, me thinks. I have a Canon DSLR, and fast lenses are expensive (apart from prime lenses), so I'm not surprised that this overprmised technology is not meeting expectation. That said, do people really use their camera phones that heavily? I don't. And it certainly wasn't a feature I considered when buying this phone. Not to knock any enthusiasts, but this defect has made me realize how many folks are satisfied with phone camera fidelity.
For any of you interested in photography. $50 spent on a 50mm prime will blow your brains out, expectation-wise.
Zynesterysdan said:
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Click to expand...
Click to collapse

Zynesterysdan said:
So when you use a 4.3 sense rom found in the forums, like the one I'm running which is the NuSense 4.3 RC5, it seems like its "fixed" but what actually happens when you put your hand over the lens is that the blue hue or red will show up, but as soon as the phone detects the hue it goes away. It seems to keep doing it in a repetitive pattern.Hue shows up, then goes away, then shows up again, then away, unlike before on 4.2 where if it shows up, it'll stay there.
My guess is that on 4.2.2 like others have said, when the ISO is raised too far, the hue showed up. So really, it seems like HTC just gave the a camera a limit to not raise the ISO too far.
It's "sorta" (not really) fixed. It's a hardware issue that's been somewhat softened by software implementations.
Click to expand...
Click to collapse
I use my camera as a camera not as some sort of blue noise detection meter. If the hue is gone from my pics and the ISO isn't so high that there is a bunch of color noise then I'm happy and for all practical uses I'd say it's pretty well fixed.
I tried putting my hand over the lens, after about 90s it started turning kinda blue around the edges then would fade to black. Better than before.
Sent from my HTC6500LVW using Tapatalk

mlin said:
I use my camera as a camera not as some sort of blue noise detection meter. If the hue is gone from my pics and the ISO isn't so high that there is a bunch of color noise then I'm happy and for all practical uses I'd say it's pretty well fixed.
I tried putting my hand over the lens, after about 90s it started turning kinda blue around the edges then would fade to black. Better than before.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
The problem with it still is that because it fades in and out, if you take the picture at the wrong time, the hue will be in the picture. That means you have to time when to take the picture, which I'm sure to many is absolutely not fixed. It's still got much room to improve.
Sent from my HTC6500LVW using Tapatalk

Over in the regular HTC one forum someone posted a video of a HTC one running kit Kat and the person had the phone laying down on a table. When he got to the camera the screen stayed black and their was no purple haze going in and out. So I hope it does fix it and look forward to a kit Kat Rom for our phones.
Sent from my HTC6500LVW using Tapatalk

Zynesterysdan said:
The problem with it still is that because it fades in and out, if you take the picture at the wrong time, the hue will be in the picture. That means you have to time when to take the picture, which I'm sure to many is absolutely not fixed. It's still got much room to improve.
Sent from my HTC6500LVW using Tapatalk
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Click to collapse
Good point. I've been playing with it more today. I have been able to capture most pictures without the hue, but like you said, it kind of fades in and out.
Sent from my HTC6500LVW using Tapatalk

I can tell you this with certainty.. if you tell HTC you need a repair to take care of a camera issue, they will accept it as a legit reason for service. I told them my camera was showing the red/blue and having trouble changing a focal point once it caught one. They tried talking me into waiting for 4.3. I refused. They opened a service order, I sent it out, about a week later I had my same phone back with none of the original problems. I don't know if they swapped out the hardware or what the deal is but when I cover the lens it stays pitch black.
Yes, it hurts being without a phone for a week but it's better than living with a phone that disappoints you for some reason. And especially when that reason can be remedied.

one4thewings said:
I can tell you this with certainty.. if you tell HTC you need a repair to take care of a camera issue, they will accept it as a legit reason for service. I told them my camera was showing the red/blue and having trouble changing a focal point once it caught one. They tried talking me into waiting for 4.3. I refused. They opened a service order, I sent it out, about a week later I had my same phone back with none of the original problems. I don't know if they swapped out the hardware or what the deal is but when I cover the lens it stays pitch black.
Yes, it hurts being without a phone for a week but it's better than living with a phone that disappoints you for some reason. And especially when that reason can be remedied.
Click to expand...
Click to collapse
Did you return it to stock before sending it? I could stand being without it for a week to have it fixed

jessbowring said:
Did you return it to stock before sending it? I could stand being without it for a week to have it fixed
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Click to collapse
Yes, I did return it to stock before sending it in. I don't know that I needed to, but I wasn't going to take a chance on them refusing to do the work because they didn't like my icons or zooper widgets. =)
I used this thread here: http://forum.xda-developers.com/showthread.php?t=2475216

Just to update this thread I did end up sending my phone to HTC to get repaired it was a one week turn around and came back same phone and fixed. Getting my phone repaired was a big deal since I don't want a CLN or Refrib device. So phone is fixed!
Sent from my HTC6500LVW using xda app-developers app

Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk

I'm a crack flasher so I flash just about every ROM released just to give it a go and I have to have a ROM (4.2.2, 4.3 or 4.4) that has remedied the issue. HTC swears up and down that there is a camera update coming with 4.3 but seeing as how AT&T and Sprint folks said it helped nothing at all in their forums I'm leaning towards a hardware issue. Sucks but we might be stuck with it.

Zynesterysdan said:
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
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Click to collapse
Not stuck with it mine was fixed under warranty repair didn't cost me anything and it's totally gone. 1 week turn around.
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Before and after. No modifications just point and click didn't change anything on camera since I got it back.
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Grnlantern79 said:
Not stuck with it mine was fixed under warranty repair didn't cost me anything and it's totally gone. 1 week turn around.
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Click to expand...
Click to collapse
Well unfortunately I can't be without my phone for more than a couple of days. I use it for work and personal. Too bad HTC doesn't have designated repair centers we can take our phones to for repairs of manufacturer defects. HTC should have acknowledged the issue and authorized cell provider stores where the device was purchased to do exchanges after the traditional 30 day exchange was up. I tried to exchange mine at the Verizon store I bought mine at and they wouldn't do it. Said I still had to go through warranty repair. It's understandable on VZW's end bc it isn't their fault HTC shipped jank phones but on the customer service side it makes both companies look bad. Glad yours got fixed though.
---------- Post added at 12:17 PM ---------- Previous post was at 12:16 PM ----------
Zynesterysdan said:
Just to give an update, the new stock 4.4 gpe rom does a better job of preventing the blue/red noise from appearing. When I cover my hand it appears for half a second then is completely black for the rest of the time
Sent from my HTC6500LVW using Tapatalk
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Click to collapse
It must be subjective bc my hue is still bad but my girlfriend's is semi-okay.