Develop Bugs

UNIVERSAL in Boatloader mode not recognized by PC-USB

I tried to upgrade my rom but the process crashed. The utility mtty doesn't work because when I connect the universal, boatloader mode by the cable, to the pc, it says "USB not recognized" (sometimes when I connect the computer is frozen till I disconnect the cable of the universal)
Please, I tried to have some solutions in the forum but all the posts indicates is needed previously the usb connection.
Do you know if should be possible to run the flash of the rom in other way, for example using a serial cable connected into the miniusb of the universal, because the boatloader screen says "Serie, v.1.01"
I apprecite what you can say please, I'm really in a hole.

Try this...
Try taking out the battery for a few minutes (10-30mins) and reboot your PC then repeat upgrade process. Hope that helps. Good luck!!!

I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...

sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
The only thing I found that worked was to try a different PC, then it was fine...
Click to expand...
Click to collapse
In my case it still happening in other computers. Conclussion: some piece of the software in the universal has been lost. The screen shows "Serial" that means on some way that is opened to comunication but not USB.
My questions are:
- should be possible to put some starting software in SD and do the universal boot on it.
- do you know how to connect to the computer COM! port from the usb miniport of the Universal.
I appreciate, I was not planning to replace now the Universal...

beginner said:
sl9 said:
I have the same problem on my PC at work, it's caused by a poor USB chipset in the PC, or trying to connect through a USB hub.
Now works.... I still thinking windows is so stupid software made for distroy our mind ....
Solved after install drivers for a converter usb -rs232 ( I was looking for the way to connect from rs232 the universal)
I'm happy again and I promise don't try to change rom again (at least for a while)
If some person is interested in what brand of software/hardware I installed, send me a mail...
Thanks hearing me ...
Click to expand...
Click to collapse
Click to expand...
Click to collapse

i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD

zedino said:
i have the same problem with my friend's uni
does it mean that you don't have to own any adapter, just have to install drivers for USB to RS232 adapter
if yes, where to find it?
thanx
respectfully
ZeD
Click to expand...
Click to collapse
I want to say that is running after doing some things and obviously some of it solved my problems. I made:
- unistall last version of activesync and go back to version 4.0
- delete all the applications using ports usb.
due the connection still not running (windows message: device not recognized) and because in the screen of universal I saw: "COMM1" I tried to connect from computer port rs232. By that I purchased some special cable, name: hama brand, rs232 serial, 9 pin - usb.
As you can imagine all the steps I followed were followed by the typical restart of windows. In this sense is important to say that the universal, after connect, need to do a soft reset each time (again windows....)
Other comment is that I unmark the option to connect by usb in activesync and mark the connection by com1.
and after all was done, connecting by usb the unniversal, kill wcescomm, windows said "NEw usb device, sync device". I started mtty and now appears the USB option, great! same time the screen in universal changed from comm1 to usb, more great....
and that's all.

does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port

zedino said:
does it mean you solve your problem using special USB 2 RS232 connector?
ZeD
PS: it was my first idea , but i still believe i can solve the problem using USB port
Click to expand...
Click to collapse
I think my english wording was not fine. I mean I solved my problem after install the sofware -drivers- of the rs232 connector, but connecting to the universal by usb as on standard way I was syncronizing previous the crack with activesync.

OK, where to get this driver?
thanx

?????????? NOTHING ?????????????

zedino said:
OK, where to get this driver?
thanx
Click to expand...
Click to collapse
Try here.
http://www.hama.de/portal/type*3/action*1026/searchMode*1/q*039703

I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.

shrubbery said:
I have had the same problem several times now (search the forum for the thread).
I tried three different PC's/laptops and three different USB cables all with the same error as yourself.
Eventually I got a connection but the laborious process of trying - failing, restarting windows and soft resetting the phone, trying - failing........... until it finally worked. I did nothing differently the time that it worked but the strange thing is that it has worked every time since! Maybe the USB driver the phone has a bug in it that causes it to get 'stuck' in a mode where it will no longer correctly operate but once you have managed to 'kick' it into action it seems toi then carry on working.
It was also a ROM upgrade that caused my USB phone driver to stop functioning. Maybe the fact that the phone has a slightly diffferent software configuration after the upgrade but exactly the same hardware fingerprint causes the driver to fail.
Every time that I have had this problem it is after an upgrade but once I have gotten it to work once with the new ROM, it always continues to function - until the next upgrade.
Click to expand...
Click to collapse
not works, probably is this device lost forever, i have restarted device and PC almost hundred times, still the same result, uni stuck in Bootloader screen top of page "Serial" bottom of page "v1.00"
nothing changed, even if i connect to USB port
if someone have some solution to this s*it pls let me know
thanx

i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
no, my problem persist, hundred times i tried to recover friends device using upgrade by original shipped ROM but the device is not recognized by system so there is allways connection error, so this kind of reliving this UNI is not usable
anyway, thanx for raply and suggestion
ZeD

mrijnvis said:
i have had the same. my device wast recognized by my pc, bur i used maupgradeno_id and installed a other rom, even installed the original rom from qtek (latest) then after i was finished it started then i tried the other rom and it was working. ( pc did see a unknown device ) hope you have the same and its working also.
good luck
Click to expand...
Click to collapse
If you're stuck in bootloader mode only, visit www.buzzdev.netand look for ExitBootloader utility written by the great Buzz. Just follow his instructions or scroll thru' Universal's forum here and there for problems relating to "stuck in bootloader"
hope this helps

no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD

i had the same problem with the QTEK of my principal after I upgraded his ROMs.
(after the hard reset, the pocket remained in bootloader mode).
you can solve this problem in a very simple way:
you have to launch the bootloader installation (BL1.01_RUU_UNI_V.1.2.EXE) from the PC (still connected with the PPC through USB) while the PPC is in bootloader mode (on your display you see "USB > Serial 1.01" or something like that).
then you do a SOFT reset and the pocket boot normally.
very simple.
i hope to be helpful to someone.

zedino said:
no device is not recognized by PC so any trying to use exitbl is not available, anyway this option was one of the first what i have tried
thanx anyway
ZeD
Click to expand...
Click to collapse
I had some problem. After uninstall all usb applications in the pc and install the software for cable usb -rs 232, doing some softreset in the pda connected, it turned the screen message "Com" by "Usb"

HELP! Artemis gets no connection via ActiveSync

PLEASE HELP!
Since yesterday - i can't sync:
I get only a gong (which seems that the plug is established)
but nothing happens.
I reinstalled ActiveSync 4.5 (serval times)
I tried it on 4 PC's.
I use the Artemis Touch 4.02 WWE.
Is there a possibility to do something in my situation
PLEASE HELP!
thx
peter

man i had the same ****....and the phone's just a month old...tried a different cable...worked...the default cable charges...but refuses to sync...new cable works fine....go figure

delete your partnerships in AS and try to set up a new one

just try to uncheck USB advance....
hi
pls go to settings -> System tab -> USB to PC -> uncheck checkmark or do viceversa
it will definitely works...
Thx

aakashvijay said:
hi
pls go to settings -> System tab -> USB to PC -> uncheck checkmark or do viceversa
it will definitely works...
Thx
Click to expand...
Click to collapse
* First I changed to unchecked - my device tried to connect - but failed .
* I rebooted my Artemis - my device tried to connect - but failed .
* Then I checked it again - my device tried to connect - but failed .
* I rebooted my Artemis once more - my device tried to connect - and it worked!
thx a lot
peter

AFTER Reconnect - It doesn't work any more

Questions:
Does it depends on a image or is it a hardware trouble?
Does it depends on the pagepoolsize (4mb)?
??
thx
peter

tried an other cable like dv8sted said?
my artemis killed 2 usb cable since last november. cant explain how but it does. only used it for sync/loading and got same issues like you.
dv8ted said:
man i had the same ****....and the phone's just a month old...tried a different cable...worked...the default cable charges...but refuses to sync...new cable works fine....go figure
Click to expand...
Click to collapse

Daiphi said:
tried an other cable like dv8sted said?
my artemis killed 2 usb cable since last november. cant explain how but it does. only used it for sync/loading and got same issues like you.
Click to expand...
Click to collapse
Thx for your adwise.
I tried it with a new usb-cable, but no differences.
I tried it on 4 PC's (with serveral AS-installations)
Shall I make a hard-reset??
thx
peter

once again - delete partnerships in AS, on PC.
you can check your cable by connecting after hard reset, with "naked" rom

shoonari said:
once again - delete partnerships in AS, on PC.
you can check your cable by connecting after hard reset, with "naked" rom
Click to expand...
Click to collapse
thx
I tried it after hard reset, but no connection could be established.
(without any AS partnership on it)
Only the little gong appeared, ...
Then I restored my backup, but the connection failed too.
thx for your help
peter

You may have a fault in the USB socket on your phone. This happened to me with my old magician when one of my kids stood on the cable yanking it out really hard. My solution was to carefully squeeze the end of the cable (the plug that goes into the phone) a little bit tighter with some pliers. After that with that cable, no problem. But I imagine we all have our own different problems.

Only when a fresh reboot
It also happened to my. I just works when the phone is connected while the computer is swichting on. If you try to connect while the computer is up and running it fails, but if you connect before switching the pc on is runs smoothly.

It could be a windows issue. I have the same problem. @home my o2 orbit has some problem on syncing. It connects and authenticates, after that shows check if you have Activesync installed on pc. Some times it works after reinstalling Activesync. But on my office there is no problem at all. Always run smoothly.
So I suggest check with another PC and then try reinstall the Activesync.
Lhrt

well i think it is an issue with htc cables.the plug at my cable is mulfuctioned but it works perfectly on my charger and on another cable!!

lhrt said:
It could be a windows issue. I have the same problem. @home my o2 orbit has some problem on syncing. It connects and authenticates, after that shows check if you have Activesync installed on pc. Some times it works after reinstalling Activesync. But on my office there is no problem at all. Always run smoothly.
So I suggest check with another PC and then try reinstall the Activesync.
Lhrt
Click to expand...
Click to collapse
Thx for your adwise!
But I checked it at (now) 6 different PC's with different cables.
I reinstalled AS severale times - but no changes...
As somebody said, maybe it's a hardware-issue?
I don't now what to do
thx
peter

peter_fuchs1 said:
Thx for your adwise!
But I checked it at (now) 6 different PC's with different cables.
I reinstalled AS severale times - but no changes...
As somebody said, maybe it's a hardware-issue?
I don't now what to do
thx
peter
Click to expand...
Click to collapse
I used to have this problem with my Artemis, all to do with 'Advance Network Connectivity'
Go to Start -> Settings -> Systems -> USB to PC
Uncheck the 'Enable Advanced network functionality' then try and reconnect. Once that has worked, take out USB cable, recheck the check box and connect again.
Should work everytime now....
Well, at least it has for me...

bobjbain said:
I used to have this problem with my Artemis, all to do with 'Advance Network Connectivity'
Go to Start -> Settings -> Systems -> USB to PC
Uncheck the 'Enable Advanced network functionality' then try and reconnect. Once that has worked, take out USB cable, recheck the check box and connect again.
Should work everytime now....
Well, at least it has for me...
Click to expand...
Click to collapse
Thx
But it doesn't work for me
I shall use bluetooth ...
and will never be able to change my image
thx
peter

did you checked if your WM5storage program works?

lhrt said:
did you checked if your WM5storage program works?
Click to expand...
Click to collapse
Do I need this application??
thx
peter

Cannot connect to PC after ROMupdate

I hard-SPLled my device and unpreded ROM Miri v3.0 on it. After the upgrade the device could not connect to my PC via ActiveSync or Mobile Center.
I tried with several PCs, laptops and many cables.
It should be 'soft'ware, since the problem started after ROM upgrade.
So, I figured it was because of the ROM, so downgraded to official 6.1 ROM, but connecting is still not possible. The official ROM included bootloader, radio and OS, btw.
Now I am stuck with a device that cannot connect to any PC! I always get a message of an unknown device that connects, later on followed by a message of an unknown USB device.
And yes, tried to remove the speed-up of ActiveSync. Also tried as USB storage, but I get the unknown USB device all the time...
Please help, I don't know what to try now!

Try a different USB cable. Might be a good idea to buy a brand new one. They tend to go corrupt easily.

Bright.Light said:
I hard-SPLled my device and unpreded ROM Miri v3.0 on it. After the upgrade the device could not connect to my PC via ActiveSync or Mobile Center.
I tried with several PCs, laptops and many cables.
It should be 'soft'ware, since the problem started after ROM upgrade.
So, I figured it was because of the ROM, so downgraded to official 6.1 ROM, but connecting is still not possible. The official ROM included bootloader, radio and OS, btw.
Now I am stuck with a device that cannot connect to any PC! I always get a message of an unknown device that connects, later on followed by a message of an unknown USB device.
And yes, tried to remove the speed-up of ActiveSync. Also tried as USB storage, but I get the unknown USB device all the time...
Please help, I don't know what to try now!
Click to expand...
Click to collapse
Have you tried using a differant usb port? I had to do that with a miri rom on my "old" Blackstone. I did have trouble with miri roms doing that on my Touch HD,for some strange reason.
You could also go to the threads in that forum and read what people have done to remedy that problem on the HD, as it should also work on our Tilt 2.
Later..............

Bright.Light said:
I hard-SPLled my device and unpreded ROM Miri v3.0 on it. After the upgrade the device could not connect to my PC via ActiveSync or Mobile Center.
I tried with several PCs, laptops and many cables.
It should be 'soft'ware, since the problem started after ROM upgrade.
So, I figured it was because of the ROM, so downgraded to official 6.1 ROM, but connecting is still not possible. The official ROM included bootloader, radio and OS, btw.
Now I am stuck with a device that cannot connect to any PC! I always get a message of an unknown device that connects, later on followed by a message of an unknown USB device.
And yes, tried to remove the speed-up of ActiveSync. Also tried as USB storage, but I get the unknown USB device all the time...
Please help, I don't know what to try now!
Click to expand...
Click to collapse
try rebooting your pc, also try a different usb port on your comptuer and then try another usb cable. i have read somewere that some computers do not put out enough voltage on the usb ports, so this said, after you try the previous suggestions grab your cable and try another computer, after you install activesynce of course .

Thanks for thinking with me!
I tried several PCs, so, yes, different USB ports.
Also tried several cables that proved to be ok with other devices, including one ExtUSB cable.
Of cause resetted PCs before connecting and first installing ActiveSync or Windows Mobile Center (depending on OS: WinXP or Vista)
When connecting to USB connections that worked before now sometimes the Touch tells me there is insufficient power... That's strange too! It would mean the device needs more than 500mA in some cases (because it's the only device connection to the USB) - but this is on more USB ports of different computers!
So I tried everything qua hardware... Don't know what to do now.

Bright.Light said:
Thanks for thinking with me!
So I tried everything qua hardware... Don't know what to do now.
Click to expand...
Click to collapse
Have you considered -- or tried -- flashing to a different ROM via the sd-card method? The method where you put the RHODIMG.nbh file in the root of your sd card (by removing card and using a card reader attached to PC), then put the TP2 in bootloader and it flashes the new ROM from the sd card...something like that?
I probably didn't describe this quite right -- I haven't done it myself -- but lots of people prefer this rom-flashing method. Find/check-out the procedure elsewhere on this forum.
If it works then maybe you'd get away from the problem-rom...if the rom is really the problem.

Phone doesn't SYNC or go into Disk Drive???

Anytime I plug in the phone via the usb cable to my pc it just starts to charge and the icon only shows the charging icon. I have tried unchecking the fast sync option in USB to PC section but still nothing I have tried it on 3 different computers and 2 different cables and still no detection only the light starts to charge and the icon shows the charging plug. I also tried my headset and they get detected with no problem and work just fine. I also did a hard-reset so should I just call T-Mobile and get another one? or someone out there has a solution? Thanks in advance for any help you guys might be able to offer!

Which Windows do you have. I had the same problem on Windows Vista

I have Windows 7 and vista

If I have to send it back anyone know if I can relock the phone with out it being synced? I already have original T-Mobile rom on it just missing the splash screens and to lock it.

javiel said:
Anytime I plug in the phone via the usb cable to my pc it just starts to charge and the icon only shows the charging icon. I have tried unchecking the fast sync option in USB to PC section but still nothing I have tried it on 3 different computers and 2 different cables and still no detection only the light starts to charge and the icon shows the charging plug. I also tried my headset and they get detected with no problem and work just fine. I also did a hard-reset so should I just call T-Mobile and get another one? or someone out there has a solution? Thanks in advance for any help you guys might be able to offer!
Click to expand...
Click to collapse
did you make sure you have the latest version of windows mobile device center installed on your pc and the latest service pack for vista. not sure about 7 though. plugged mine in for the first time and it came right up.

Try unistall all your USB drivers using this:
http://www.nirsoft.net/utils/usb_devices_view.html
and than plug your phone in

i have this exact same problem and cant connect in disk drive, active sync, or interenet sharing. i think its a problem with a bad hardspl flash but since i cant connect and sync the phone I cant reflash the spl.
this sucks. no way to recover from this i believe.

Is it possible to SPL from the SD Card? Espically after you have allready done the SPL from the PC? Check the thread, I think you will find it is possible. If not they might be able to send you a new image file...
Good Luck!

Is it possible to SPL from the SD Card? Espically after you have allready done the SPL from the PC? Check the thread, I think you will find it is possible. If not they might be able to send you a new image file...
Good Luck!

sphinx88 said:
Is it possible to SPL from the SD Card? Espically after you have allready done the SPL from the PC? Check the thread, I think you will find it is possible. If not they might be able to send you a new image file...
Good Luck!
Click to expand...
Click to collapse
thats what i was wondering. but is there a spl .nbh file around here?
hey sphinx, also whenever i plug in the usb cable to the charger and plug it in, i get the usb to pc pop-up as if i plugged it into the pc, do you have this as well, and cant seem to charge past 49% capacity.

Just tried the usb driver removal but that didn't help either I tried on 4 computers now and all do the same the phone just goes into charging and the computer never sees it this really sucks... I HardSPL my phone as soon as the HardSPL was available and everything was working fine but now for some reason it just stopped working.

Stalix said:
thats what i was wondering. but is there a spl .nbh file around here?
hey sphinx, also whenever i plug in the usb cable to the charger and plug it in, i get the usb to pc pop-up as if i plugged it into the pc, do you have this as well, and cant seem to charge past 49% capacity.
Click to expand...
Click to collapse
Try posting to the SPL Thread... I am sure you will get a better response.

HELP PLS! USB Driver for HTC Dash S620

Good day!
I hope someone could help me!
I purchased an HTC Dash over Ebay. I only have the phone unit and the charger.
The first time i plugged/sync it using a USB cable on my laptop this shows up "USB not recognized"... I think I need to download the USB driver for the HTC Dash.
But the unit is charging its battery when plugged to the laptop.
Please help.

hannahgiray said:
Good day!
I hope someone could help me!
I purchased an HTC Dash over Ebay. I only have the phone unit and the charger.
The first time i plugged/sync it using a USB cable on my laptop this shows up "USB not recognized"... I think I need to download the USB driver for the HTC Dash.
But the unit is charging its battery when plugged to the laptop.
Please help.
Click to expand...
Click to collapse
Do you have administrator access to your laptop? If that is the case, try to boot your PC and see what happens.

? boot
how do i boot my computer?

This may seem like a dumb question, but...!
Do you have ActiveSync installed on your computer?

activesync
exciseman said:
This may seem like a dumb question, but...!
Do you have ActiveSync installed on your computer?
Click to expand...
Click to collapse
yes. i have it already. but the problem is the PC is not reading the phone. it keeps on saying 'USB not recognized'

hannahgiray said:
how do i boot my computer?
Click to expand...
Click to collapse
Restart?...what OS are you running in your PC?

hannahgiray said:
yes. i have it already. but the problem is the PC is not reading the phone. it keeps on saying 'USB not recognized'
Click to expand...
Click to collapse
Do you have enabled in your activesync "allow usb connection" selected
That's on connection settings..

yes
Mr. Clown said:
Do you have enabled in your activesync "allow usb connection" selected
That's on connection settings..
Click to expand...
Click to collapse
yes. already enabled it. do i need the USB driver for HTC Dash? or can this be solved by other means?

hannahgiray said:
yes. already enabled it. do i need the USB driver for HTC Dash? or can this be solved by other means?
Click to expand...
Click to collapse
Do you know which rom are U running on your mobile?. You can try a hard reset though or flash a stock rom to load all "factory" things in your dash.

Can also try reinstall active sync/wmdc also another usb lead.