HELP PLS! USB Driver for HTC Dash S620 - HTC Excalibur

Good day!
I hope someone could help me!
I purchased an HTC Dash over Ebay. I only have the phone unit and the charger.
The first time i plugged/sync it using a USB cable on my laptop this shows up "USB not recognized"... I think I need to download the USB driver for the HTC Dash.
But the unit is charging its battery when plugged to the laptop.
Please help.

hannahgiray said:
Good day!
I hope someone could help me!
I purchased an HTC Dash over Ebay. I only have the phone unit and the charger.
The first time i plugged/sync it using a USB cable on my laptop this shows up "USB not recognized"... I think I need to download the USB driver for the HTC Dash.
But the unit is charging its battery when plugged to the laptop.
Please help.
Click to expand...
Click to collapse
Do you have administrator access to your laptop? If that is the case, try to boot your PC and see what happens.

? boot
how do i boot my computer?

This may seem like a dumb question, but...!
Do you have ActiveSync installed on your computer?

activesync
exciseman said:
This may seem like a dumb question, but...!
Do you have ActiveSync installed on your computer?
Click to expand...
Click to collapse
yes. i have it already. but the problem is the PC is not reading the phone. it keeps on saying 'USB not recognized'

hannahgiray said:
how do i boot my computer?
Click to expand...
Click to collapse
Restart?...what OS are you running in your PC?

hannahgiray said:
yes. i have it already. but the problem is the PC is not reading the phone. it keeps on saying 'USB not recognized'
Click to expand...
Click to collapse
Do you have enabled in your activesync "allow usb connection" selected
That's on connection settings..

yes
Mr. Clown said:
Do you have enabled in your activesync "allow usb connection" selected
That's on connection settings..
Click to expand...
Click to collapse
yes. already enabled it. do i need the USB driver for HTC Dash? or can this be solved by other means?

hannahgiray said:
yes. already enabled it. do i need the USB driver for HTC Dash? or can this be solved by other means?
Click to expand...
Click to collapse
Do you know which rom are U running on your mobile?. You can try a hard reset though or flash a stock rom to load all "factory" things in your dash.

Can also try reinstall active sync/wmdc also another usb lead.

Related

Problem with the usb connection

Hi,
I just bought a s620 that runs wm5, but when I try to connect it to my pcs with the usb cable nothing happens... as if the phone wasn't there at all.
I tried on 2 different computers with 2 different usb cables. The phone charges fine and connects on activesynch via bluetooth... I even tried to hard reset it but I had no luck
Is the phone faulty? Have you got any ideas on how to fix it?
Thanks a lot.
SpaceFlyer said:
Hi,
I just bought a s620 that runs wm5, but when I try to connect it to my pcs with the usb cable nothing happens... as if the phone wasn't there at all.
I tried on 2 different computers with 2 different usb cables. The phone charges fine and connects on activesynch via bluetooth... I even tried to hard reset it but I had no luck
Is the phone faulty? Have you got any ideas on how to fix it?
Thanks a lot.
Click to expand...
Click to collapse
You need to install ActiveSync into your PC before it can recognize your phone. Also try using a different USB cable.
I did that on both the computers I have
SpaceFlyer said:
I did that on both the computers I have
Click to expand...
Click to collapse
Try another usb cable. if the problem still exist the problem might cause from usb pin from phone.
Maybe its hardware and your miniusb port is damaged, you can find good and cheap deals in ebay.
I can't even flash it with a wm6 rom this way :/
SpaceFlyer said:
I can't even flash it with a wm6 rom this way :/
Click to expand...
Click to collapse
You can still flash your phone thorugh your sdcard
gmaniac2008 said:
You can still flash your phone thorugh your sdcard
Click to expand...
Click to collapse
I tried, but I keet getting the invalid certificate error on some roms and nothing happens on others instead :/
SpaceFlyer said:
I tried, but I keet getting the invalid certificate error on some roms and nothing happens on others instead :/
Click to expand...
Click to collapse
Try this: http://forum.xda-developers.com/showthread.php?t=329605
u said that u connected via bluetooth, u said the phone charges when pluged....so i think your activesync its not configurated with a USB connection OR your phone isnt configurated to allow a USB connection to Activesync.
check activesync in the phone and in the PC to ALLOW USB CONECTION
se ya
flmhak said:
u said that u connected via bluetooth, u said the phone charges when pluged....so i think your activesync its not configurated with a USB connection OR your phone isnt configurated to allow a USB connection to Activesync.
check activesync in the phone and in the PC to ALLOW USB CONECTION
se ya
Click to expand...
Click to collapse
I have already another device that uses activesync via usb and that one works fine, I checked the settings btw.
gmaniac2008 said:
Try this: http://forum.xda-developers.com/showthread.php?t=329605
Click to expand...
Click to collapse
I followed the instructions on that thread, I get till the screen gets dark with the bt connection but then any ruu program obviously won't see the phone as it's not connected via usb. I even tried rebooting and getting in the manual bootloader after this but I kept getting the invalid certificate error, as if I didn't do anything at all.
Thanks for the help anyway.
SpaceFlyer said:
I followed the instructions on that thread, I get till the screen gets dark with the bt connection but then any ruu program obviously won't see the phone as it's not connected via usb. I even tried rebooting and getting in the manual bootloader after this but I kept getting the invalid certificate error, as if I didn't do anything at all.
Thanks for the help anyway.
Click to expand...
Click to collapse
You are running XP right on your computers and have access as administrator right? have you checked firewalls or antivirus settings that can be stopping the sync?? Reinstalling activesync?
Additionally, have you try on another computer with vista and WMDC?....I know vista is not as stable as XP, but I haven't had any issues so far with vista.
gmaniac2008 said:
You are running XP right on your computers and have access as administrator right? have you checked firewalls or antivirus settings that can be stopping the sync?? Reinstalling activesync?
Additionally, have you try on another computer with vista and WMDC?....I know vista is not as stable as XP, but I haven't had any issues so far with vista.
Click to expand...
Click to collapse
I tried on both xp and win7, my axim x30 is synching fine... so I don't think it's about settings.
The only option I have left at this point is the rom update I guess... if only it accepted the wm6 ones :/
Thanks.

[Q] please please help!!!

My phone won't activeSync to my computer. I try Hardreset many times and no luck. PLEASE HELP ME SOMEONE.
1. If you open a topic, please please help is not a question. So next time, but your problem in the title, not please please help.
2. What rom do you use?
3. Did you try a different computer? Tried reinstalling active sync? Tried deleting the phone drivers on your computer?
Lennyz1988 said:
1. If you open a topic, please please help is not a question. So next time, but your problem in the title, not please please help.
2. What rom do you use?
3. Did you try a different computer? Tried reinstalling active sync? Tried deleting the phone drivers on your computer?
Click to expand...
Click to collapse
I'm using core cell evo v3.0, I did try a different computer and it didn't work. Both computers didn't recognize my phone was plug-in.
derride8 said:
I'm using core cell evo v3.0, I did try a different computer and it didn't work. Both computers didn't recognize my phone was plug-in.
Click to expand...
Click to collapse
When you plug in the USB, you should get a menu that asks if you want to use activesync or disk drive. Do you get this screen?
You may have a bad USB port. The TP2 is know to have this issue - I just had to return mine after 6 months for a warranty replacement because the USB port went bad.
stevedebi said:
When you plug in the USB, you should get a menu that asks if you want to use activesync or disk drive. Do you get this screen?
You may have a bad USB port. The TP2 is know to have this issue - I just had to return mine after 6 months for a warranty replacement because the USB port went bad.
Click to expand...
Click to collapse
I still need help please anyone. I just came back from the shop, I change the USB port and still the computer don't recognize that the phone is plug-in.
derride8 said:
I still need help please anyone. I just came back from the shop, I change the USB port and still the computer don't recognize that the phone is plug-in.
Click to expand...
Click to collapse
are you using the original usb cable? also which windows are you running and which rom on your phone?
djteotancolis said:
are you using the original usb cable? also which windows are you running and which rom on your phone?
Click to expand...
Click to collapse
Yes, I'm using the original cable and bought a new one and nothing. I'm running WM6.5.x, The ROM is core cell v3.0
derride8 said:
I still need help please anyone. I just came back from the shop, I change the USB port and still the computer don't recognize that the phone is plug-in.
Click to expand...
Click to collapse
What "shop" did it just come back from?
In Settings -> Connections -> USB to PC, what checkboxes are selected/not selected?
Do you have 'Ask me first....' selected & 'Enable faster data synchronization' un-selected?
sounds like ur usb port is fried. flash stock rom via SD,relock and get it replaced.

disc drive does not appear on Win7

Phone and Netbook are connected.
Open Computer, phone does not appear on Windos 7.
Splash01 said:
Phone and Netbook are connected.
Open Computer, phone does not appear on Windos 7.
Click to expand...
Click to collapse
What do you mean by not appear? The pc dosent detect the phone, or it just dosent mount the drives in mycomputer.
Also when you connect the 2 is your phone asking you what type of connection you want?
Drive does not appear in 'computer' on Window 7.
and
my phone does not ask what type of connection i want when phone is connected this netbook.
in phone setting, checked 'ask me'
and Disk drive is selected.
cmlusco said:
What do you mean by not appear? The pc dosent detect the phone, or it just dosent mount the drives in mycomputer.
Also when you connect the 2 is your phone asking you what type of connection you want?
Click to expand...
Click to collapse
Have you tried installing HTC Sync on the net book? Try that, maybe it's a driver issue. Is your phone stock or rooted with a custom Rom?
Have you ever used the cable sucessfully before? Is it a eom one or a cheap knock off? Some cords are charge only. Will different pc recognize the phone? On windows 7 it should install all the drivers automaticly except for the adb driver, which is not needed to use the phone as a disk drive.
my phone is rooted with unrevoked or standalone.
im going to install GB ROM soon.
jackbtha1 said:
Have you tried installing HTC Sync on the net book? Try that, maybe it's a driver issue. Is your phone stock or rooted with a custom Rom?
Click to expand...
Click to collapse
when i rooted this Dinc., usb cable was working,
and
lost cable,
and someone gave me cable, this may be cheap charge only cable...
cmlusco said:
Have you ever used the cable sucessfully before? Is it a eom one or a cheap knock off? Some cords are charge only. Will different pc recognize the phone? On windows 7 it should install all the drivers automaticly except for the adb driver, which is not needed to use the phone as a disk drive.
Click to expand...
Click to collapse
You need to install HTC Sync to get the driver. I had to, and I'm running Win7.
DInc with CyanogenMod 7.0
did u download htc sync from website?
OlafTheOx said:
You need to install HTC Sync to get the driver. I had to, and I'm running Win7.
DInc with CyanogenMod 7.0
Click to expand...
Click to collapse
Yes, downloaded HTC Sync and installed it on the PC.
DInc with CyanogenMod 7.1

Help! USB device not recognized

Since marshwallow update i can't connect with my lg g4 to windows pc. It's not the usb cable, or my pc, i've tryed with another phone and it works just fine. Any sugestion or should i return my phone to waranty?:crying:
AndreiMel said:
Since marshwallow update i can't connect with my lg g4 to windows pc. It's not the usb cable, or my pc, i've tryed with another phone and it works just fine. Any sugestion or should i return my phone to waranty?:crying:
Click to expand...
Click to collapse
Hello,
Since update on windows 10 and MM i've got some trouble too. You have to install lg usb driver from the lg phone and tell windows to stop auto install mtp drivers. Windows is always trying to install an old driver over the lg one and that's the problem.
You can also try to switch from regular usb to usb debigging in dev options several times.
nope, it still doesn't work. when i plug my old samsung galaxy s2 it just works like a charm. also i reinstaled usb driver with no fix. i'm not sure if it's hardware fault or software fault
AndreiMel said:
nope, it still doesn't work. when i plug my old samsung galaxy s2 it just works like a charm. also i reinstaled usb driver with no fix. i'm not sure if it's hardware fault or software fault
Click to expand...
Click to collapse
Does it charge at least ?
Zenouzenou said:
Does it charge at least ?
Click to expand...
Click to collapse
yes, the phone is charging
AndreiMel said:
yes, the phone is charging
Click to expand...
Click to collapse
Mine was the same. And when you swipe down notification for usb connexion cant you choose mtp ?
Try to uninstall the samsung USB driver or the drive which is affected yo your g4.
Zenouzenou said:
Mine was the same. And when you swipe down notification for usb connexion cant you choose mtp ?
Try to uninstall the samsung USB driver or the drive which is affected yo your g4.
Click to expand...
Click to collapse
it doesn't appear option to select MTP . also i've tryied to connect a usb flash disk and it doesn't read it via OTG cable. I think it's a hardware fault
AndreiMel said:
it doesn't appear option to select MTP . also i've tryied to connect a usb flash disk and it doesn't read it via OTG cable. I think it's a hardware fault
Click to expand...
Click to collapse
Looks like I have the same problem. Started off with Android Auto not detecting it, but it looks like the PC can't either, nor does it pick up an external USB DAC via the OTG cable :/
Did you have any success at all? Sounds like a hardware failure though :/
Sorry I just realised this thread was back in 2016 not 2017!
have same problem here, windows 10 x64, will try in other pc and see what happens.

Usb drive/otg cable not detecting need help

Hello,my tab sm t705 not detecting usb otg cable,and usb drive when connecting to pc,its only showing charging but no prompt for mtp like it usually did,how to solved?
this happen after my otg drive often auto connect/disconnect a few times, thinking the cable broken,already buy a new one but still not detect.
My usb debugging is already tick,mtp+adb is already tick.
Tried factory reset but still not detect.
Already try googling but no result
Is this software or hardware problem?
BTw im using iron man rom & kernel.
cinmil said:
Hello,my tab sm t705 not detecting usb otg cable,and usb drive when connecting to pc,its only showing charging but no prompt for mtp like it usually did,how to solved?
this happen after my otg drive often auto connect/disconnect a few times, thinking the cable broken,already buy a new one but still not detect.
My usb debugging is already tick,mtp+adb is already tick.
Tried factory reset but still not detect.
Already try googling but no result
Is this software or hardware problem?
BTw im using iron man rom & kernel.
Click to expand...
Click to collapse
Check your win drivers in device manager. Ensure the Mtp driver is active.
Already check.not pc problem.and already installed samsung usb driver
cinmil said:
Already check.not pc problem.and already installed samsung usb driver
Click to expand...
Click to collapse
Fair do's but does it detect the device in device manager as an MTP device when connected?
Nothing detected on my pc except for mouse usb.no connection sound,nothing happen when the usb plug in,except my phone showing charging
cinmil said:
Nothing detected on my pc except for mouse usb.no connection sound,nothing happen when the usb plug in,except my phone showing charging
Click to expand...
Click to collapse
Have you tried just a normal USB cable to see if mtp works?
What u mean by that ?sorry a little noob about this.
But i have try connecting other phone.and its work perfectly fine.its detect as portable media..dont know what the problem with my tab.also i have try ant+ tester app.and its showing ant support built in firmware no service?is it normal?can anyone who have t705 try it?
cinmil said:
What u mean by that ?sorry a little noob about this.
But i have try connecting other phone.and its work perfectly fine.its detect as portable media..dont know what the problem with my tab.also i have try ant+ tester app.and its showing ant support built in firmware no service?is it normal?can anyone who have t705 try it?
Click to expand...
Click to collapse
For MTP you just need a normal USB cable not OTG.
This is result when using ant tester
ashyx said:
For MTP you just need a normal USB cable not OTG.
Click to expand...
Click to collapse
Ok understand wht u mean now,already done doing that.that wht i want to tell,showing nothing detect on my laptop eventough usb cable is already plug in.already check on device manager>root hub properties.and check what usb is connecting and only show the mouse usb.phone cable not detect on any usb root hub.
Solved
After a few days thinking of solution then i try to go download mode and plug the usb cable to pc and voila.usb updte installer pop up means its detecting now.and i cncel the updte and go to normal mode and its also detecting.mayb some software failure that its happen.btw i just uninstalled and installed new driver and let it updte after it detect the usb.problem solved.nearly changing new micro usb port?
cinmil said:
After a few days thinking of solution then i try to go download mode and plug the usb cable to pc and voila.usb updte installer pop up means its detecting now.and i cncel the updte and go to normal mode and its also detecting.mayb some software failure that its happen.btw i just uninstalled and installed new driver and let it updte after it detect the usb.problem solved.nearly changing new micro usb port?
Click to expand...
Click to collapse
Bro can you explain how did you solve the issue
sai143420 said:
Bro can you explain how did you solve the issue
Click to expand...
Click to collapse
Sorry bro.this post been too long.but from i remmember i donwload some app for pc.and enter my phone to download mode.maybe the app is official for samsung download mode.
What do you mean by download mode
---------- Post added at 03:18 AM ---------- Previous post was at 03:18 AM ----------
cinmil said:
Sorry bro.this post been too long.but from i remmember i donwload some app for pc.and enter my phone to download mode.maybe the app is official for samsung download mode.
Click to expand...
Click to collapse
What's that app name

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